November 2022 Apartment Advantage Newsletter by Michele

IA AN CH? M TE CE

N ST NA ASTE F

E INT

MA IS TH O

MAINTENANCE MANIA RETURNS! COME CHEER ON OUR LOCAL MAINTENANCE TECHS ON NOVEMBER 8! Join your family, friends and industry peers on Tuesday, November 8 at 5:30 pm to cheer on our local maintenance technicians competing in Maintenance Mania! Moving this year to our new location at Fowling Warehouse off the Ridge Road exit at I-71, this is the first step on the way to earning a spot in the national competition to be held in Atlanta, Georgia, in June 2023. Maintenance Mania® is a national program offered by NAA and presenting sponsor HD Supply (HDS), in which maintenance technicians compete against each other in various skill-based games. At the end of the competition year, NAA will offer the top participant from each of the NAA regions, plus 10 wild card participants, the chance to compete in the National Championship. GCNKAA will also give local competing individuals various awards for first, second and third place in each game and overall score. More than 45 competitors are registered to compete in the seven timed skill-based games, however, if you know someone who still is interested in competing, please contact Michele at the Apartment Association office.

NEW LEADERSHIP ELECTED AT OCTOBER GENERAL MEMBERSHIP MEETING

Admission is $50 per person and includes food, open fowling lanes, and Fowling Warehouse tokens. Children under 16 are free to attend, however, will not receive Fowling Warehouse tokens. To register, click here, visit the events tab at www.gcnkaa.org or email Nicole@gcnkaa.org.

THE GAMES Maintenance Mania consists of several skill-based table games based on common maintenance activities and a race car competition. Participants build their race cars prior to the event, aiming to have the fastest and most creative car built out of maintenance supplies. All games are timed to determine the fastest competitor in each game and overall. Good luck to our competitors and hope to see you in Atlanta! WHAT IS FOWLING? Football + Bowling = Fowling. It’s that simple! We have reserved 15 fowling lanes for your complimentary use during Maintenance Mania. Feel free to form teams of two and challenge other teams to a quick game!

LAST CHANCE TO STEP UP AS HOLIDAY CHEERS SPONSOR!

Congratulations to the candidates recently elected to the Greater Cincinnati Northern Kentucky Apartment Association board of directors and Associate Council. Elections were held at the General Membership Meeting on October 18 at the Kenwood Country Club. Please join us in welcoming once again to the board: Justin Seger with HILLS Properties; and Liz Werner with Sandstone Properties. Also, join us in congratulating the following associate members on their recent election to the Associate Council: Heather Barrow with Rent Manager; Rod Herper with National Credit Systems; Gerry Johnson with Rent; Christina Rivera with Contractors Inc.; Grant Saunders with Hays + Sons Complete Restoration; Eric Scherzinger with Scherzinger Pest Control; and Trinity Vanover with First Green Commercial Landscaping. The Associate Council will elect their officers for the 2023 year during their meeting in November. The board of directors will elect their officers in December. All council members, board members and officers will be installed during the 2023 Officers Installation Dinner on Tuesday, January 17 at The Summit Hotel.

The GCNKAA still has some major sponsorships available for the Holiday Cheers Benefit and this is your chance to grab one before they are gone! A big thank you to the generosity of the following companies: Chadwell Supply, Fath Properties, and Pinnacle Paving & Sealing for sponsoring the $1000 Rapid Raffle; and ePremium Insurance Agency, Rent Manager, and Uptown Rental Properties for sponsoring the new Deck The Walls Raffle. Now it is up to you - the rest of our members - to continue with this generosity and help us raise more funds for the Apartment Association Outreach. There are two ways you can help. First, we are seeking donations to our auction. If you have an item or cash you would like to donate, please contact the GCNKAA office. Second, be sure to bid on silent auction items via our online auction site or register to attend the event on December 8 at the Savannah Center in West Chester and purchase these great items. Registration is now available online here. For complete details, see inside this newsletter.

Diamond Sponsors

FRESH COATS.FAST.

DIRECT-TO-JOBSITE DELIVERY The Color-Match Guarantee has you covered 3

Trusted brands include HGTV Home® by SherwinWilliams, Valspar®, Purdy® and Graco®

Order by 12 p.m. for delivery the next business day **

Learn more at LowesProSupply.com/Paint Proud member of

Color-Match Guarantee for up to 1 gallon of Valspar® paint. If you are not satisfied with the color-match of the 1-gallon test batch, you will not be charged for the gallon. Requires a sample to be collected. Allow up to 3 business days to process.

Next-day delivery available for orders placed by 12 p.m. in local delivery areas. Orders placed on Friday will deliver on the next business day. Next-day delivery not available in all markets; exclusions may apply. Regular MRO orders will be delayed when combined with next-day paint orders. ©2022 Lowe’s. LOWE’S, the Gable Mansard Design and Lowe’s Pro Supply are trademarks or registered trademarks of LF, LLC. 3448909

NOVEMBER 2022 8

UNLOCK THE POTENTIAL OF YOUR ENERGY SPEND. Energy is critical to what you do. But it’s not the only thing you do. You need an adviser that can unlock the possibilities of strategic energy purchasing without creating more work. A partner that will be there after the lights come on. We’re Energy Alliances, one of Ohio’s first energy advisers. For more than 30 years, we’ve been helping customers unlock the hidden potential of their energy spend. Today we work with more than 30 municipalities – including the City of Cincinnati – and businesses ranging from restaurants and property owners to manufacturers and schools. Nearly a half-million people rely on us, and we manage the purchase of more than a billion dollars of energy every year. Trust and value. Powerful words. Words our clients use to describe us. Nothing makes us prouder.

SPEND LESS WHILE GETTING MORE ENERGY VALUE. Call us today and start uncovering how a professional, experienced, leading energy adviser can be an integral part of your management team. GCNKAA member since 1985 800.735.0359 | 513.794.5555 EnergyAlliances.com

OHIO’S MOST TRUSTED ENERGY ADVISER.

8 APARTMENT ADVANTAGE 3

2022 EXECUTIVE COMMITTEE TONYA PETERSEN Miller Valentine Group President tonya.petersen@mvg.com MELISSA JOY Village Green Mgmt Vice President mjoy@villagegreen.com JUSTIN SEGER HILLS Properties Treasurer JustinS@hillsinc.com CRAIG COFFMAN Uptown Rental Properties Secretary ccoffman@uptownrents.com

GCNKAA PAST PRESIDENTS

2000…Roy Wergers 2021...Don Brunner 1999…Roy Wergers 2020...Don Brunner 1998…Robert J. Wahlke, CAPS 2019...Jud Oscherwitz 1997…Terry Sievers 2018...Jud Oscherwitz 1997…Dave Lockard 2017...Stacy Walton 1996…Jim Cohen, CPM 2016...Stacy Walton 1995…Jim Ruh 2015...Rusty Lykes 1994…Mark Robinson 2014...Rusty Lykes 1993…David Noll 2013...Maria Stanton 1992…Bernie Wessels ** 2012...Maria Stanton 1992…Jerry A. Molique, CPM, CAPS ** 2011...Jeff March 1991…Jay O. Ingram, Jr., CPM 2010...Brian Fullenkamp 1990…Ronald Bommer 2009...Brian Hendy, CPM 1989…John Cobey 2008...Brian Hendy, CPM 1988…Robert J. Wahlke, CAPS 2007...Becky Alejandrino, CPM 1987…Robert J. Wahlke, CAPS 2006...Marc Cameron, CPM 1986…Charles Berling 2005...Marc Cameron, CPM 2004...Gary Sanzone, CPM, CAPS, CAM, NALP 1985…Joseph Fullenkamp, CAPS 2003...Gary Sanzone, CPM, CAPS, CAM, NALP 1984…John Stalnaker 1983…Jerry A. Molique, CPM, CAPS 2002…Jim Ruh 1982…Harry Fath 2001…Jay Ingram, CPM **Apartment Association of N. KY merged with GCNKAA

Office Hours:

2022 BOARD OF DIRECTORS

Mark Arnold, Royal Finish Associate Council 1st Vice President Lloyd Cobble, CIG Communities Brian Fullenkamp, Legacy Management Jeff Greenberger,Greenberger & Brewer, LLP Parliamentarian Todd Hignite, Hearth Home Communities Lisa Isham, CMHA Gerry Johnson, Rent Path Associate Council President Megan Lawhon, PLK Communities Oksana Lukjanenko, Denizen Management Mike Markus, BRG Apartments Jordann Morgan, Fath Properties Ann Padgett, ePremium Insurance Agency Associate Council 2nd Vice President John Recob, Towne Properties Elizabeth Werner, Stoneridge Properties

GCNKAA STAFF

Rebecca McLean, Executive Vice President Pat Crowley, VP of Governmental Affairs Michele Klusman, Director of Communications & Programs; Apartment Advantage Editor Rick Holste, Director of Membership Sales Zach Jameson, Accounting, Database & Office Coordinator James Combs, Education & Social Media Coordinator Susan Peck, AA Outreach Coordinator Nicole Metz, Membership Coordinator and Office Administrator

NOVEMBER 2022 8

Monday Through Friday 8:30 am to 5:00 pm

ADVERTISING RATES 2022 The following advertising rates are for full year contracts. Six month contracts are also available. Call the GCNKAA office at 513 407-8612 for more information. Business Card ........................................................................................ $95 Quarter Page........................................................................................ $115 Half Page .............................................................................................. $145 Full Page .............................................................................................. $165 Inside Front .......................................................................................... $209 Back Cover .......................................................................................... $219 Ad rates are for full color ads. Link from your ad to your website is included. Ads must be submitted as a press quality pdf file or high resolution jpg sized as listed above.

ADVERTISING DEADLINES Ad deadlines are the first of the month for the next month’s issue. Placement of articles and ads is limited to pre-set space and dimensions of the Apartment Advantage. Submissions may or may not be used and placement is at the discretion of the editor. December 2022................................................................. November 1, 202 January 2023....................................................................December 1, 2022 February 2023......................................................................January 2, 2023 March 2023........................................................................February 1, 2023 April 2023..............................................................................March 1, 2023 May 2023.................................................................................April 3, 2023 June 2023.................................................................................. May 1, 2023 July 2023................................................................................... June 1, 2023 August 2023...............................................................................July 3, 2023 September 2023....................................................................August 1, 2023 October 2023................................................................... September 1, 2023 November 2023................................................................... October 2, 2023 Apartment Advantage is a monthly publication of the Greater Cincinnati Northern Kentucky Apartment Association, Kenwood Executive Center, 7265 Kenwood Rd, Ste. 100, Cincinnati, OH 45236; phone (513) 407-8612; fax (513) 407-7868. For up-to-date information check out our website: www.gcnkaa.org.

SUNDAY

MONDAY TUESDAY WEDNESDAY THURSDAY Apartment Advantage Deadline, 5 pm

Certified Apartment Leasing Professional (CALP) 8:30 am

Board of Directors 8:30 am Associate Council 11 am

Maintenance Mania 5:30 pm

Certified Apartment Leasing Professional (CALP) 8:30 am

NAA Assembly of Delegates

NextGen Comm. 9 am

Membership Comm. 9 am Education Comm. 10 am DE&I Committee 11 am

NAA Assembly of Delegates

Certificate for Apartment Maintenance Technicians (CAMT) 8:30 am

Legislative Committee, 8:30 am Outreach Board 4 pm

FRIDAY

SATURDAY

Certificate for Apt. Maintenance Technicians (CAMT) 8:30 am Financial Bootcamp 9 am Holiday Cheers Committee, 1 pm

Certificate for Apartment Maintenance Technicians (CAMT) 8:30 am

I C

Fall Golf Committee, 9 am

NAA Assembly of Delegates

Certified Apartment Leasing Professional (CALP) 8:30 am

Social Media Committee, 9 am

Thanksgiving ~ Office Closed ~

Thanksgiving Break ~ Office Closed ~

C 8

NextGen Happy Hour 5 pm

NOVEMBER 2022

COMING UP IN DECEMBER 2022 COMMITTEES 6 7 8 14 14 14 15 20 20 27

Membership Committee, 9 am IRO Planning, 10 am Legislative Committee, 8:30 am NextGen Committee, 9 am Education Committee, 10 am DEI Committee, 11 am Outreach Board, 8:30 am Executive Committee, 7:45 am Board of Directors, 8:30 am Social Media Committee, 9 am

EDUCATION 1 Disaster Preparedness, 9 am

EVENTS 8 Holiday Cheers, 5 pm

7 Apartments 201, 9 am

8 APARTMENT ADVANTAGE 5

SPECIAL DISCOUNTS FOR MULTI-UNIT INSTALLATIONS SERVICE OR REPLACEMENTS GAS FURNACES BOILERS ELECTRIC AIR-HANDLERS AIR CONDITIONERS THROUGH-WALL UNITS MULTI-UNIT DISCOUNTS

CALL TODA Y!

Contact your HVAC Apartment Consultant

Gina

Greg We're here when you need us!

Tech Support Hotline:

513-621-4620 www.nationalheatingandac.com

NOVEMBER 2022 8

Across the Board

This section contains articles and information concerning the Board of Directors and Association policies.

A MESSAGE FROM THE PRESIDENT By Tonya Petersen, President November is the perfect month to be thankful! I send gratitude to our entire membership as so many are involved with the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) and represent the multi-family housing industry with such aptitude. I encourage you to take moments this month to let others know how much you appreciate them and create an environment of gratefulness. Tonya Petersen Miller Valentine

We have much to be thankful for from last month to this month with the events, education and resources provided by GCNKAA. Last month allowed for outstanding networking with the New Member Orientation, a DE&I Panel, our October General Membership Meeting & Elections, Management Compensation Forum and the Night Out for Outreach. In addition, great education was provided including the Certificate for Apartment Maintenance Technicians (CAMT), the Certified Apartment Manager (CAM), and Social Media How-to’s. Looking ahead, November brings Maintenance Mania, a Next Gen Happy Hour and the National Apartment Association Assembly of Delegates in Virginia, coupled with education of-

ferings such as Financial Bootcamp, and the Certified Apartment Leasing Professional (CALP). Wow! If you desire to grow your network or knowledge, we have an outstanding source in our very own back yard - the GCNKAA! Thank you to all who make it possible: the GCNKAA staff, members that contribute monetarily, and members that devote much of their time to serving our industry. This month promotes a remarkable individual for my Attitude of Gratitude. Think of a time you’ve met someone who truly makes an impression on your life: their strength, compassion, leadership gifts, and desire to make the world a better place. As you think of this person, I would like to share my gratitude to Christine Ryan with MV Property Management, LLC. Christy is a light in this world that will never grow dim. She has faced obstacles in her life that would not defeat her, she leads by example, and is meticulous with all she accomplishes. Her harmonious nature brings people together exemplary. Thank you, Christy, for who you are, what you do, and the difference you make to so many! Thank you for your leadership, friendship and support; my gratitude soars to you this beautiful month of thankfulness! In addition, a huge birthday wish as Christy celebrates her special day on Sunday, November 20. If you have the pleasure of knowing Christy, please send birthday wishes to Christine.Ryan@millervalentine.com. Happy Thanksgiving everyone!

8 APARTMENT ADVANTAGE 7

Brain Power THIS NOVEMBER, I AM THANKFUL FOR EDUCATION By James Combs, Education and Social Media Coordinator This holiday season is upon us! You know what goes great with turkey? A nice side of education. Sink your teeth into something technical like finances, or start the base for a great career in the industry by earning your Certified Apartment Leasing Professional (CALP) credential! Below you are going to find all the latest upcoming opportunities to grow your education. Education strives to be reflective of our James Combs member’s needs. We are always listening to feedback from our members and looking for new ideas all the time. If there are topics or material that you would love to see offered please reach out to james@gcnkaa.org. DESIGNATION COURSES Certified Apartment Leasing Professional (CALP) The CALP Certified Apartment Leasing Professional course will help you earn the CALP credential - many people’s first industry credential - showing your employer that you’re committed to a career in residential property management. We recommend CALP for leasing consultants, concierges, and career changers with hospitality, retail, or customer service experience. Classes are scheduled on the date and time below and will be held in the Apartment Association CORT Education Center located at 7265 Kenwood Road, Cincinnati, Ohio, 45236. • Monday, November 7 from 8:30 am to 5 pm • Monday, November 14 from 8:30 am to 5 pm • Wednesday, November 16 from 8:30 am to 5 pm UPCOMING SEMINARS Financial Bootcamp facilitated by Oksana Lukjanenko Are you moving up in your company? Maybe you are starting a new job? Whether you are in leasing, property management, maintenance manager, or an associate member - if you oversee any budget or are involved with preparing financials - this class is your perfect how-to and refresh. Prefect to prepare for an upcoming Certified Apartment Manager (CAM) or Certified Apartment Property Supervisor (CAPS) exam! You’ll learn about: • Refreshing your knowledge of fundamental math functions, including fractions, decimals, rounding and percentages • Solve for the unknown using basic algebra • The difference between annualization and extrapolation • How to calculate area and weighted averages • Work with property management calculations used in CAM and CAPS credential programs Friday, November 4, 2022 9:00 am - 12:00 pm Apartment Association CORT Education Center

NOVEMBER 2022 8

Disaster Preparedness facilitated by Dan Pike with Assured Partners, Bob Kohlman with BRG Apartments, and Charles Tassell with National REIA No one wants to think that something bad might happen to them and sure, you could bank on the idea that you can call someone and ask them what to do if something bad did happen. The seconds, minutes, or hours spent trying to figure out what to do could make a big difference when there is a fire, shooting, or other emergency. Learn what you need to do to protect yourself, others, and the asset that you are managing! When crisis comes, the prepared become heroes, the unprepared become zeros. Thursday, December 1, 2022 9 am to 12 pm Apartment Association CORT Education Center NEXTGEN: HAPPY HOUR On Tuesday, November 29, the NextGen Committee hosts a happy hour from 5 pm to 7 pm at the Apartment Association office in Kenwood. The theme for this networking event is Personal Financial Literacy. With thanks to our sponsor - Republic Bank - this event is completely free! At this event you can expect ample time to network, gain valuable info from our speakers, enjoy complimentary food and drinks, as well as participate in games and activities that will boost your knowledge and teach valuable tips, tricks, and skills to enhance your own career. The purpose of the NextGen committee is to make the next generation of talent in our industry become the best of the best! We do this in three ways. First, NextGen gives you the necessary connections for advancement by putting your name in front of company executives. Secondly, NextGen aims to teach you tangible skills that directly impact your job or resume - whether that is video editing, communication, human resources, or financial. And finally, you get put in a group of talent, leadership, and experience that you can lean on to fuel your time on top or to help you up when you are down! INVOLVEMENT, SPONSORSHIP, QUESTIONS If you are interested in getting involved with the Education or NextGen Committee and help plan all of the great education opportunities, join us for our monthly meetings! Contact me at 513-407-8612 or james@gcnkaa.org for details and invitations. GCNKAA’s education and NextGen programs offer great exposure through sponsorship. Seminars and course modules can be sponsored for as little as $150 and comes with many benefits. Sponsorship funds help the association provide extra amenities to the attendees.

This heading deals with housing & legal issues within the Governmental structure.

Government & Housing Legalities ST. PAUL ROLLING BACK RENT CONTROL By Pat Crowley, Vice President of Governmental Affairs Rent control is an issue that is emerging in cities across the country, including in Cincinnati, where rent control could be part of a Tenant Bill of Rights that some council members are reportedly drafting. But in St. Paul, Minnesota, city council has rolled back some major components of the city’s rent control ordinance. Last fall, voters approved an ordinance capping rent at 3 percent, which at Pat Crowley the time was believed to be the strictest rent control ordinance in the nation. But according to MPR News, St. Paul City Council voted to allow landlords to raise rents by 8 percent plus inflation if a tenant moves out. The changes also allow a rent control exemption for

any building constructed in the past or next 20 years. And finally, don’t forget to get out and vote this month on Tuesday, November 8. Whether you lean to the left or to the right, this is your chance to make your voice heard. If you want to further show support for our legislative efforts and the candidates who work with the multifamily housing industry, please be sure to consider donating to one of our Political Action Committees (PACs). GCNKAA PACs can and do make a difference. Influence at the local, state, and national levels would not be possible without your contributions. If you have not already done so, please consider the recommended donation of $1 per unit. Please contact GCNKAA Vice President of Governmental Affairs Pat Crowley at pat@gcnkaa.org or 513-407-8612 for more information.

Happy Hour PERSONAL FINANCIAL LITERACY SPONSORED BY

Apartment Association / CORT Education Center 7265 Kenwood Road, Ste. 100 Cincinnati, OH 45236 Tuesday, November 29, 2022 5 pm to 7 pm Free Admission*

Click here to register 8 APARTMENT ADVANTAGE 9

Our House

This heading contains membership, staff, committee information and events.

ARE YOU THE FASTEST TECH IN TOWN? PROVE IT AT MAINTENANCE MANIA 2022

WHAT IS MAINTENANCE MANIA? Maintenance Mania® is a national program offered by the National Apartment Association (NAA) and presented by HD Supply (HDS), where maintenance technicians compete against each other in various skill based games. In a matter of minutes, participating attendees could win an all expense* paid trip to Atlanta for the NAA Education Conference in June 2023 where they will compete against the top 20 individuals nationwide. These top 20 individuals will receive *airfare, hotel accommodations and conference registration courtesy of HD Supply. SPONSORSHIP INFORMATION Maintenance Mania Sponsorships are a great way to make contact with maintenance technicians from the area and show your support for them. This event is high energy and encourages all levels of property management personnel to come and cheer on the contestants. • Fowling Sponsor - $150: Sponsorship covers the cost of one fowling lane and includes one complimentary admission to the event. • Food Sponsor - $200: Helps cover the cost of the food and includes two admissions. • Beverage Sponsor - $200: Helps cover the cost of the food and includes two admissions.

ARE YOU THE FASTEST TECHNICIAN AROUND? HERE’S YOUR CHANCE TO PROVE IT! Compete in Maintenance Mania® where you could earn the chance to compete for the title of National Champion*. The event consists of several skill-based tables games based on common maintenance activities and a race car competition. Participants build their race cars prior to the event, aiming to have the fastest and most creative car built out of maintenance supplies. All games are timed to determine the fastest competitor in each game and overall. To view the competitor training videos click on the link for each game below. • AO Smith Water Heater Installation • Frigidaire Icemaker Installation • Halstead Click-Lock Plank Installation • Kidde Fire and CO Safety Installation • Kwikset Key Control Deadbolt Test • Pfister Drain Installation • Race Car Competition You can compete in one or all games, with your cheers and support everyone is sure to have a good time. Win or lose, you are destined to have a great time. Grab your spot by registering today! Click here to register to compete, attend, or sponsor!

TUESDAY, NOVEMBER 8 5:30 PM FOWLING WAREHOUSE, 2940 HIGHLAND AVENUE, CINCINNATI $50* PER PERSON | SPONSORSHIPS AVAILABLE *Competing in Maintenance Mania is free. Free admission for all maintenance techs. .

NOVEMBER 2022 8

GCNKAA NOW SEEKING 2023 OFFICERS INSTALLATION DINNER SPONSORS Reserve your sponsorship now for the 2023 Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) Officers Installation Dinner on Tueday, January 17, 2023, at the Summit Hotel beginning at 5:30 pm. Sponsorship information is listed below: Event Sponsorships for $775 • Reserved Table of 10 • Company Name on Invitation (For companies responding by December 16) • Sponsorship Listing on Website • Sponsorship Listing in Newsletter • Company Listing on All Tables • Company Name on Dinner Media Program Beverage Sponsorships for $200 • Company Name on Invitation (For companies responding by December 16)

• Sponsorship Listing on Website • Sponsorship Listing in Newsletter • Company Listing on All Tables • Company Name on Dinner Media Program Individual tickets for the event are $60 or a reserved table for ten for $650. The 2023 Officers Installation Dinner installs our Ohio Apartment Association (OAA) Trustees, our Apartment Association Outreach (AAO) Board of Directors, our Associate Council, our Board of Directors, Officers and, finally, our 2023 President. Master of Ceremonies is Ronda Puryear with Management Services Corp based in Charlottesville, Virginia, and the 2023 National Apartment Association Chairman of the Board. For more details, click here. The Summit Hotel is located at 5345 Medpace Way off the Red Bank Road Exit. More details to follow later.

gcnkaa1 @gcnkaa gcnkaa gcnkaa

snap or screenshot to add

Get Social With GCNKAA! Stay active and current on all GCNKAA events Don’t miss a minute of activity at the Greater Cincinnati Northern Kentucky Apartment Association! Like us on Facebook and Instagram, follow us on Twitter or visit our website at www.gcnkaa.org for all the latest updates on events, education or legislative efforts. And remember to use our hashtags:

#GCNKAA

#GCNKAAeducation #GCNKAAN NextGen.

8 APARTMENT ADVANTAGE 11

SEPTEMBER 2022 NEW MEMBERS PRIMARY Ahrnsen Properties Rose Reifenberger 2540 Ferguson Road Cincinnati, OH 45238 (513) 922-8125 rreifenberger@msn.com Summit Building Management Shraga Bleeman 1515 Pine Street Lakewood, NJ 08701 (732) 584-2121 summit@terrafsllc.com

ASSOCIATE Clover Preferred Properties LLC Eric Hoffrogge 410 Harrison Avenue, Suite A Harrison, OH 45030 (513) 908-3510 office@cloverpreferredproperties.com Apartment Turns / General Contractors

Features

More than 6 million units and 25,000 properties More than 6 million unitsuse across the U.S. and 25,000 NAAproperties Click & Lease. across the U.S. use NAA Click & Lease.

Features

Integrates with all PMS software

Online & paperless

Features

Increased bottom line Increased bottom line

Simple online rental application

Simple online

Online & paperless

Increased Integrates with all More than 6 million units Minimize liability rental application bottom line PMS software Customizable and 25,000 properties Minimize liability databases across the U.S. use Customizable Simple online Online & paperless NAA Click & Lease.

databases rental application

Accelerate & Simplify Your Leasing Today Minimize liability

naahq.org/lease Customizable Accelerate & Simplify Your Leasing Today 12

NOVEMBER 2022 8

databases naahq.org/lease

GCNKAA 2023 TRADE SHOW BOOTHS NOW ON SALE! The Greater Cincinnati Northern Kentucky Apartment Association’s 2023 Trade Show is scheduled for TUESDAY, March 14 at Sharonville Convention Center. Due to your feedback, we are keeping the good ideas and adding more to the 2023 show. Here are the top reasons you won’t want to miss out! But act soon! The price rate of $800 per booth expires on Tuesday, February 14! After that, the price increases to $900 per booth! 1. The Invitation Only VIP Preview Hour. Building on the success from 2022, we will personally invite key decision makers at each owner and property management company that is a member of the Greater Cincinnati Northern Kentucky Apartment Association. This personal invitation allows each of them to attend a private preview of the trade show from 4 pm to 5 pm. This offers you more personal time to meet and greet potential new customers as well as conduct business with current customers without the interruption from other attendees of the trade show. 2. New Floorplan. Minor changes have been made again to the floorplan to encourage better foot traffic as well as accommodate more booths. This year the booths remain 8’ x 10’. All booths include pipe and drape, one table, two chairs, booth sign and wi-fi. Premier booths are an additional fee. Other booths are reserved for VIP Sponsors. Electric, carpet and additional tables and chairs can be ordered separately through Sharonville Convention Center or Academy Rentals. 3. Expanded Educational Opportunities. By creating more education seminars that accommodate more students, we can guarantee a larger attendance of property managers, leasing agents and maintenance technicians when the trade show opens. At the end of these seminars, seminar attendees will flow onto the trade show floor where you have the opportunity to talk with each and every one. 4. More Sponsorship Opportunities. By creating new sponsorship levels, we enable you to get more bang for your sponsorship buck. Whether through signage, verbal recognition or company listing on gcnkaa.org and in the Apartment Advantage, we will find a way for you to get involved whether you have one employee or one thousand. We have also added several more benefits to the VIP Sponsorship including premier booth space. Watch for more information to follow regarding sponsorship opportunities. Sponsorships range from $300 for a logo or food sponsorship to $1000 for VIP Sponsorship. Booths are now available on a first come first serve basis. If you would like to reserve a booth, please download the floorplan and booth contract. Review the available booth space, complete your contract with your top three selections, and return back to michele@gcnkaa.org. You may also reserve your space online here. If you have any questions, we are here to help! Give us a call at 513-407-8612. Please note that calling the office will not reserve your booth space as your signed contract must be received

by the GCNKAA prior to receiving your booth confirmation. BOOTH SALES INFORMATION • Booths went on sale in August 2022 • Booth price includes table, 2 chairs, pipe and drapes, booth marker. Carpet, electric, additional tables and chairs can be ordered separately through Sharonville Convention Center and Academy Rentals for an additional cost. All orders for carpet, electric, additional tables and chairs need to be placed directly through Sharonville Convention Center or Academy Rentals and NOT through GCNKAA. See Exhibitor Kit for more detailed information. • Booths are sold on a first come first serve basis. We currently have 96 booths available. We generally sell out early so be sure to call the office as soon as possible. • Each booth is 8’ deep x 10’wide. • Booths are currently $800 each. Others booths are reserved for VIP Sponsors. After February 14, booth price increases to $900 each. BOOTH SELECTION PROCESS 1. Click here for the latest floorplan of the 2023 trade show booths as well as the contract. Please note that – as changes happen on a daily basis – this version of the floorplan may not be completely up-to-date. 2. Look at the floorplan and decide which booth you would like, then simply either: • Visit www.gcnkaa.org and go to the event calendar to reserve your booth online. Available booths will be listed on the registration page. Log in, complete your selection and submit your request immediately. • OR fill out the booth contract, complete with your first three (3) booth choices and fax back to 513 407-7868. Michele will follow up with you to let you know which booth is available. BOOTH RESERVATIONS AND PAYMENTS • After you have selected your booth with the Apartment Association, you must either forward GCNKAA a signed contract or remit full payment to reserve that booth. • We will hold all booths for 14 days without signed contract or payment. • You may pay for your booth with check or credit card or call the office for an invoice. • We cannot hold a booth longer than 14 days without contract or payment. After those 14 days, if we do not receive a contract or full payment, GCNKAA will contact you for payment or contract. If no response, GCNKAA may release the booth you selected. • Full payment of all booths must be received by February 14, 2023. If you have any questions, please feel free to call the Apartment Association. DOWNLOAD FULL EXHIBITOR KIT COMPLETE WITH FORMS AND GUIDELINES HERE

8 APARTMENT ADVANTAGE 13

ASSOCIATE SPOTLIGHT: ENTRATA Entrata, the multifamily industry’s leading operating system, was created to help owners and operators easily manage property operations, marketing and leasing, resident tools, and accounting functions with one continuous workflow. Entrata’s focus on efficiency and automation delivers a streamlined experience for prospects, residents, and property management teams. “It is imperative that we utilize an operating system that not only creates efficiency and delivers a great user experience, but one which also allows us to harness the power of our data to drive performance,” said Eddie Moreno, EVP of operations at Cardinal Group Management. “Entrata is that operating system.” It begins with a unified operating system for all your property operations, giving you the ability to sign in once and access all your applications in one system. Not only can users access everything they need with just one password, Entrata’s unified data source makes reporting easier, faster, and more accurate. A single database lets you monitor your entire portfolio at once. What’s so important about keeping everything in one place? Entrata’s operating system is your most powerful tool to enforce business standards across your portfolio. Workflow automations allow business rules to be applied consistently across your properties, reducing administrative burden, limiting legal liability, and boosting revenue. Entrata has also created the industry’s most powerful CRM You’re able to facilitate timely action at every relevant contact point, from the first inbound touchpoint all the way through moveout. Automated prompts and trackable workflows make certain no

task or interaction falls through the cracks. Entrata also supports you with strategic change management, offering both world class software and a support team that is as invested in your success as you are. A single point of contact for customer service and support ensures that you can quickly get the help you need. Even the most sophisticated systems are only as strong as the people who use them, so Entrata provides streamlined user training to get your teams up and running faster. Entrata’s operating system was developed through extensive user research and feedback. A consistent user experience makes it easier to implement, support, and train team members. The operating system also strengthens resident engagement with the industry’s highest-rated resident app. ResidentPortal facilitates a consistent resident experience no matter where your residents find you. A single point of access lets them quickly pay rent, submit maintenance requests, communicate with the property manager, get notified that a package has arrived, and much more. Additionally, Entrata’s responsive maintenance management boosts the resident experience with easy ways for residents to submit maintenance requests and automated work order notifications. A mobile maintenance app allows maintenance teams to access, add notes, and signoff on work orders on the go. Finally, Entrata lets you take advantage of resident-powered renewals to ease the workload for site teams by allowing residents to proactively move through the leasing journey. Residents can self-initiate lease modifications, renewals, and transfers directly through the same resident portal they use to pay their rent. Learn more at entrata.com

R A PI D R A F F LE S I LE N T A UC T IO N R A F F LE A UC T IO N LI V E A UC T I O N D E C K TH E W A LLS R AF F LE W I N E A N D B OUR B O N M Y S TER Y B AGS

2022

Thursday, December 8, 2022 | 5 pm to 9 pm The Savannah Center | $75 Per Person 14

NOVEMBER 2022 8

PROPERTY MANAGEMENT DIVISION

Rite Here. Rite Now.™

Durable Tennant Friendly Floors Unbeatable flooring prices Next-day installation available Huge in-stock selection

SERVICING APARTMENT COMMUNITIES ACROSS: Ohio

North Carolina

Virginia

Kentucky

Georgia

Florida

Indiana

South Carolina

Pennsylvania

Illinois

Tennessee

(513) 942-0010 www.riterug.com

GCNKAA 2022 DIAMOND SPONSOR

Your true partner in providing a better place to call home. On site project management, no interruption to business, competitive and complete estimates, responsive service department EXTERIOR RENOVATION

MAINTENANCE SERVICES

INTERIOR RENOVATION

PROJECT CONSULTING

STRUCTURAL RENOVATION

EMERGENCY RESPONSE

SYSTEM UPGRADES

MULTIFAMILY & COMMERCIAL RENOVATION CONTRACTOR Contractors Inc serves clients in the Midwest, Southeast, Mid-South regions with the latest technologies, a single point of contact, major regional footprint, and service-oriented approach.

Call for a free estimate at no obligation 615-254-6099 CONTRACTORSINC.COM

GCNKAA 2022 DIAMOND SPONSOR

We live in a digital world that is constantly evolving and changing... RentPath delivers best-in-class solutions that help you maximize revenue at all stages of the renter journey.

Whether it is a new technology or new ways to leverage existing technologies and platforms, our ability to digitally attract in-market renters rests on our ability to stay ahead of the game.

Online Reputation & Social Media Management

Cutting-Edge Intelligent Assistance to Quality & Convert Leads

Ready-Made Search Engine Marketing

Hassle-Free Social Media Marketing

GCNKAA 2022 DIAMOND SPONSOR

2023 GCNKAA TRADE SHOW EXHIBITOR INFORMATION KIT Early Bird Booth Rate $750 through August 31

Greater Cincinnati Northern Kentucky Apartment Association 7265 Kenwood Road, Ste. 100, Cincinnati, OH 45236 P: 513 407-8612 | F: 513 407-7868 | E: michele@gcnkaa.org | www.gcnkaa.org

2023 GCNKAA Trade Show

Sharonville Convention Center Tuesday, March 14, 2023 | 5 pm - 7:30 pm Booth Information Size: 8’ x 10’

Loading Dock Area and Sharonville Convention Center Concession Stand

Cost Per Booth

$750 Before September 1; $800 Before February 14 $900 After February 14 VIP Sponsor Only

PRIZE BOOTH

85. 86.

84. 65.

87.

83. 66.

64. 47.

46. 29.

27. 10.

88.

82. 67.

63. 48.

45. 30.

26. 11.

89.

81. 68.

62. 49.

44. 31.

25. 12.

90.

80. 69.

61. 50.

43. 32.

24. 13.

91.

79. 70.

60. 51.

42. 33.

23. 14.

92.

78. 71.

59. 52.

41. 34.

22. 15.

93.

77. 72.

58. 53.

40. 35.

21. 16.

94.

76. 73.

57. 54.

39. 36.

20. 17.

95.

75. 74.

56. 55.

38. 37.

19. 18.

28. 9.

96. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Multifamily Utility Co. 15. 16. 17. 18. The Lake Doctorts 19. Charter Communications 20. KeyTrak 21. OdorXit 22. Pure Property Solutions 23. Conservice 24. 25.

Enter 26. Qira 27. Hays + Sons Complete Restoration 28. National Credit Systems 29. Jetz Laundry Systems 30. McSwain Carpets & Floors 31. HelloSpoke 32. Rent Manager 33. AmRent 34. AB Contracting 35. RentVision 36. Go Keyless 37. Scherzinger Pest Control 38. 39. 40. 41. 42.

43. 44. 45. 46. 47. 48. 49. 50. 51. 52. 53.

Enter

54.

Booth Includes Pipe and Drape 1 - 6’ Table and Skirt 2 - Chairs 1 - Booth Marker Wifi Access You May Order Additional Items Directly Through Our Contacts at Your Cost Carpet - $125* Electric - $79* Additional 6’ Table - $50* Additional Chair - $6* See inside for ordering information. *Deadlines to order do apply. Prices after deadline will increase as noted on individual order forms. Prices subject to change.

74. Nationwide Energy Partners 55. 75. Paramount Commercial Roofing 56. TNT Powerwash 76. 57. 77. 58. 78. 59. 79. 60. 80. 61. 81. 62. Lakeside Laundry 82. Equipment 83. 63. Tri-Weh Carpet Cleaning & 84. Extermital Pest Control Restoration 85. National Heating & Air 64. Teasdale Fenton Carpet 86. Cleaning & Restoration 87. 65. CORT 88. 66. ePremium Insurance 89. Agency 90. 67. G&G Fitness Equipment 91. 68. VMintegrated 92. 69. 93. 70. 94. 71. 95. 72. 96. 73. Nationwide Energy Partners

GREATER CINCINNATI NORTHERN KENTUCKY APARTMENT ASSOCIATION CONTRACT AND SPACE RESERVATION FORM TUESDAY, MARCH 14, 2023 | 5 pm to 7:30 pm Sharonville Convention Center – Sharonville, Ohio PLEASE PRINT/TYPE BELOW YOUR COMPANY NAME AND ADDRESS CORRESPONDENCE AND MAKE INFORMATION EXACTLY AS IT SHOULD APPEAR ON SIGNAGE CHECKS PAYABLE TO: AND EXHIBITOR LISTINGS Greater Cincinnati Northern Kentucky Company: _______________________________________ Apartment Association 7265 Kenwood Road, Ste. 100 Representative: __________________________________ Cincinnati, OH 45236 Phone: (513) 407-8612 Fax: (513) 407-7868 Address: ________________________________________ E-mail: michele@gcnkaa.org

City: ______________State: ____________Zip: _________ PAYMENT INFORMATION: Phone: __________________________________________ E-mail: __________________________________________ Booth Information

• Booths will NOT be held without a full, signed contract. • Invoice will be sent upon receipt of contract • Payment is due in full by February 14, 2023

• All booths are 8’ x 10’ • Booths are $750 from June 1, 2022, through August 31, 2022. Price increases to $800 from September 1, 2022, through February 14, 2023 | After February 14, 2023, booths increase to $900 • Premium Booths are $850. See floorplan for premium booths • Specially marked booths are only eligible for purchase with VIP sponsorship ONLY • Booth price includes: Pipes, drapes, one 6’ table with skirt, two chairs, booth marker, wifi access. Electric not included in booth price. You may order electric through Academy Rentals form included in Exhibitor Kit and found online. • Electric is available for $79* per booth through separate order through Sharonville Convention Center *electric is $79 per booth if ordered prior to March 6; after March 6, electric is $150 per booth

• Carpet, additional table and/or chair is available for a separate charge through Academy Rental • Set up is 11 am to 3:30 pm on date of event ONLY! Tear down is from 7:30 pm to 10 pm date of event.

Booth Number Request 1st Choice_____________ 2nd Choice_____________3rd Choice_____________

Payment  Check Enclosed  Invoice Me  Visa/MC/AmEx Name:_____________________________________ Card#__________________________________________ Exp. Date_________ Code ________Zip Code:____________________________________________________ Email Address for Receipt:_____________________________________________________________________ This offer incorporates the terms and conditions on the subsequent attached pages. Exhibitor understands that this application becomes a contract and is binding on both parties on the date last written below when accepted and signed by the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA). All space is selected by the exhibitor on a first-come, first-served basis, and with GCNKAA’s space confirmation. All pre-planning correspondence from GCNKAA will be sent to the person listed above unless noted below. This document contains the entire Agreement between the parties and supersedes any prior agreements. The terms of this document may not be changed except in writing and signed by the parties.

Name: ______________________________________ Title:__________________________________________ Authorized Signature: ________________________________________ Date: __________________________ PRE-PLANNING CONTACT:_____________________________________ Phone: _________________________ EMAIL: ____________________________________________________________________________________ Specifically relating to the global COVID-19 pandemic, Vendor acknowledges the highly contagious nature of COVID-19 and voluntarily assumes the risk of exposure or infection by voluntarily attending and exhibiting at the Tradeshow, and that such exposure or infection may result in personal injury, illness, disability, and/or death to Vendor. Vendor understands that the risk of becoming exposed to or infected by COVID-19 at the Tradeshow, or while traveling to or from the Tradeshow, may result from the actions, omissions, or negligence of others who may attend the Tradeshow or their families, colleagues, or other with whom they may have contact. Accordingly, Vendor understands and agrees that this release includes any claims arising out of, relating to, or based on the actions, omissions, or negligence of the Greater Cincinnati Northern Kentucky Apartment Association, and each of their employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after participation in the Tradeshow. In addition to all other rules and regulations relating to the Vendor’s attendance at the Tradeshow, Vendor agrees to comply with All COVID-related procedures that may be implemented by the Greater Cincinnati Northern Kentucky Apartment Association and Sharonville Convention Center, including, but not limited to, testing, mask-wearing and social distancing requirements and restrictions on certain activities that carry higher COVID-related risk, in order to protect as much as possible the health and safety of all Tradeshow Vendors. Failure to comply may result in the Vendor’s exclusion from the Tradeshow, and Vendor will not receive a refund of any fees.

FOR OFFICE USE ONLY:

Booth Number(s): _______ Accepted By:_________ Date:________________ Floorplan:__________ Website:_______ Amount Due:____________ Amount Paid: ________ Check #/CC App: ______ Confirmation: _______

GREATER CINCINNATI NORTHERN KENTUCKY APARTMENT ASSOCIATION EXHIBIT RULES & REGULATIONS 1. AGREEMENT By signing the Exhibit Space Application and Contract, the Exhibitor agrees to abide by these Rules and Regulations and all amendments thereto and the decisions of Show Management. For purposes of this Agreement, the terms “GCNKAA” shall mean the Greater Cincinnati Northern Kentucky Apartment Association, “exhibit hall” shall mean the Sharonville Convention Center, and “Exhibitor” shall mean any company, firm or person who has applied for or been allocated any space at the Exhibit Hall. 2. UNDESIRABLE ACTIVITIES The Exhibitor agrees that his exhibit shall be admitted into the Show and shall remain solely on strict compliance with all the rules herein described. GCNKAA reserves the right to reject, eject or prohibit any exhibit in whole or in part, or any Exhibitor with or without giving cause. GCNKAA’s liability for rejection without giving cause shall be limited to a refund to the Exhibitor of the amount of rental unearned at the time of ejection. However, if an exhibit or Exhibitor is ejected for violation of these rules or any other stated reason (with cause), no return of rental shall be made. Exhibitor shall not exhibit any merchandise other than that specified in the application. 3. BOOTH ASSIGNMENTS Booth selection by Exhibitor is available on a first-come, first serve basis and there is no first right of refusal. GCNKAA’s confirmation of requested booth space is final and shall constitute an acceptance of the Exhibitor’s offer to occupy space. Confirmation will be made only after receipt of the Exhibitor Agreement and the appropriate booth fees. After confirmation, space location may not be changed, transferred, or canceled except upon written request and with the subsequent written approval of GCNKAA. Not withstanding the above, GCNKAA reserves the right to change location assignments at any time, as it may, in its sole discretion, deem necessary. 4. SPACE RENTAL Exhibitor fee includes a 8’x 10’ exhibit space, materials to define exhibit space (pipe & drape), a two-line sign showing Exhibitor’s company name and booth number, one 6’ table with skirting, two chairs and wifi access. No signs or advertising devices shall be displayed outside the exhibit space other than those furnished by GCNKAA. Booth displays not to exceed nine (9) feet in height across the back. No backdrops or booths higher than five (5) feet in height are permitted along the sides of the booth. Booth displays cannot block neighboring booths. Electric, carpet, additional table and chairs, and landlines are available at Exhibitor cost through separate contracted vendor. 5. USE OF DISPLAY SPACE A. Restrictions on Space Rental: Exhibitor may not sub-let, sub-divide or assign his space nor any part thereof, nor purchase multiple booths for the purpose of subletting or assigning to third parties, nor permit in his booth non-exhibiting companies’ representatives without the express written permission of GCNKAA. Only companies or individuals that have contracted directly with GCNKAA shall be allowed on the show floor as an Exhibitor. Failure to comply with this provision shall be sufficient cause for GCNKAA to require the immediate removal of the exhibit and/or the offending Exhibitor at the expense of the Exhibitor. Failure to comply may also result in forfeiture of all further rights to exhibit at future shows sponsored by GCNKAA together with all fees paid. GCNKAA may lease any space so forfeited to another Exhibitor and retain all revenues collected. B. Exhibitor shall design and maintain the general theme and tenor of show. 6. INSTALLATION AND REMOVAL GCNKAA reserves the right to fix the time for the installation of the booth prior to the show opening and for its removal after the conclusion of the show. Installation of all exhibits must be fully completed at least 30 minutes prior to the opening of the Show. Failure to adhere to this requirement could restrict Exhibitor’s entry into any future shows produced by GCNKAA. Any space not claimed by 3:30 p.m. on Tuesday, March 14, 2023, may be resold or reassigned without refund. All exhibits and booth materials must be removed by 9 p.m. on Tuesday, March 14, 2023. 7. EARLY REMOVAL OF EXHIBITS NOT ALLOWED No exhibit shall be packed, removed or dismantled prior to the closing of the Show without written permission from GCNKAA. If the Exhibitor acts in breach of this provision, it shall pay as compensation for the distraction to the Exhibition’s appearance, an amount equal to one-half of the total space charge for the Exhibitor’s allocated area, in addition to all sums otherwise due under this Agreement. 8. EXHIBITOR APPOINTED CONTRACTORS (EAC) Any exhibitor using an EAC agrees to notify GCNKAA of such appointment and agrees to indemnify and hold harmless GCNKAA, the exhibit facility, and their respective officers, directors, staffs, employees, and agents and all official contractors from any and all liability or losses for any act, complaint, damage, or loss to any other Exhibitor, the exhibit hall, the property of any contractor or any consequential damages arising out of any such act of loss from the time the independent EAC first arrives at the hall until the final move-out is complete. The Exhibitor further agrees that GCNKAA may prohibit the EAC from working in the hall if the EAC does not fully comply with all rules and regulations set forth for them at this event. Any Exhibitor using an EAC agrees to advise its EAC of all rules and regulations. 9. PROHIBITED ACTIVITIES A. All demonstrations, sales activities, and distribution of circulars and promotional material must be confined to limits of the Exhibitor’s booth. B. Exchange of money or consummating the sales of goods or services on the exhibit floor is prohibited. Orders may be taken for future delivery only. C. Exhibits which include the operation of musical instruments, radios, sound motion picture equipment, public address systems, or any noise-making machines must be operated so that the noise resulting from there will not annoy or disturb adjacent Exhibitors or their patrons. Exhibitor represents and warrants that no musical work protected by copyright will be staged, produced or, other-

wise, performed via either “live” or “mechanical” means, or by or on behalf of Exhibitor, unless Exhibitor has previously obtained written permission from the copyright owner’s designee (e.g., ASCAP, BMI, or SESAC) for such use. D. Exhibitors are prohibited from displaying any devises or objects in the booth that exceed the height of the back wall (9 ft.) without prior written approval from GCNKAA and the exhibit hall. No backdrops or booths higher than five (5) feet in height are permitted along the sides of the booth. Booth displays cannot block neighboring booths. E. The use of inflatables (or ‘bounce houses’) is restricted without approval from GCNKAA, Sharonville Convention Center, and/or neighboring exhibitors. F. Exhibitors are not allowed to conduct any activities that could be considered an illegal lottery under Ohio law. G. Electrical equipment that is not UL approved may not be used in the exhibit hall. No wiring, installation or spotlights or other electrical work shall be done except by the electrical contractor authorized by GCNKAA or exhibit hall. H. Approval for distribution of food items must be obtained by the Sharonville Convention Center prior to the event. I. Sharonville Convention Center prohibits the use of glitter, confetti guns, fireworks and helium balloons inside their facility. J. Live animals (except service animals) and firearms are prohibited inside SCC. 10. CANCELLATION BY EXHIBITOR The Exhibitor specifically recognizes and acknowledges that GCNKAA will sustain losses if the Exhibitor cancels its exhibit space after it has been assigned and confirmed by the GCNKAA. Due to the difficulty of determining said losses, the Exhibitor agrees to pay the following amounts as liquidated damages, and not as a penalty, all cancellations must be received in writing. Booth cancellations received after November 1, 2022, and prior to February 14, 2023, will be issued a refund minus a $100 administrative fee. Booth cancellations after February 14, 2023, will forfeit all booth fees and will be responsible for full booth payment. Upon cancellation by the Exhibitor, GCNKAA has the right to resell the space and retain all revenue collected. 11. CANCELLATION OR POSTPONEMENT OF SHOW In the event that any unforeseen occurrence shall render the fulfillment of this Agreement impossible by GCNKAA, the parties shall mutually amend or terminate the agreement at GCNKAA’s option. The Exhibitor hereby waives any claim against GCNKAA for damages or compensation. GCNKAA may return a portion of the amount paid for space after deduction of any amounts necessary to cover expenses incurred in connection with the show. Such expenses include, but are not limited to all expenses incurred by GCNKAA as a result of contracts with third parties for services or products incidental to the show, and all overhead expenses attributable to the production of the show. No monies will be returned should the dates or location of the show be changed by GCNKAA, but Exhibitor will be assigned space that the Exhibitor agrees to use under these same rules and regulations. GCNKAA shall not be liable in the event the show is interrupted, canceled, moved or dates changed except as provided herein. 12. ERRORS AND OMISSIONS GCNKAA assumes no responsibility or liability for any of the services performed or materials delivered by official show contractors or other suppliers to the show, their personnel, or their agents. 13. LIABILITY AND INSURANCE A. All property of the Exhibitor remains under its custody and control in transit to and from exhibit facility, during installation and removal, and while it is within the confines of the exhibit facility. Neither GCNKAA, the service contractors, the management of the Sharonville Convention Center nor any of the officers, staff members, or directors of any of the same are responsible for the safety of the property of Exhibitors from theft, damage by fire, accident, vandalism or other causes. The Exhibitor expressly waives and releases any claim or demand he may have against any of them by reason of any damage to or loss of any property of the Exhibitor. B. Exhibitor understands that neither GCNKAA nor any sponsor carries business interruption and property damage insurance coverage for loss or damage of Exhibitor’s property. The Exhibitor agrees to obtain adequate insurance during the dates of the trade show, including move-in and move-out days, and shall be prepared to furnish a certificate of insurance to GCNKAA. 15. ENFORCEMENT OF REGULATIONS GCNKAA has full power to interpret and enforce all regulations of the show and the power to make amendments and/or further regulations, orally or in writing, that are considered necessary for the proper conduct of the show. Such decisions shall be binding on Exhibitors. All Exhibitors agree to be bound by terms of GCNKAA’s agreement with the facility in which the show is held. 16. CONFLICTING MEETING AND SOCIAL EVENTS In the interest of the entire Show, the Exhibitor agrees not to extend invitations, call meetings, or otherwise encourage absence of members, Exhibitors, or invited guests from the educational sessions or exhibit hall during the official hours of the sessions or show. Hospitality suites may not be reserved without prior approval of Show Management. 17. WAIVER Waiver by either party of any term or condition or breach shall not constitute a waiver of any other term or condition or breach of this agreement. The rights of GCNKAA shall not be deemed waived as specifically stated in writing and signed by an authorized representative of GCNKAA. 18. SEVERABILITY In the event any provision of this Agreement is held invalid or unenforceable then neither the remaining provisions of this Agreement nor other applications of the provisions involved shall be affected thereby.

ph: 513-326-6466 | fax: 513-772-5745 | sccinfo@cityofsharonville.com 11355 Chester Road | Sharonville, OH 45246-4002 www.sharonvilleconventioncenter.com

Service Order Form

Please fill in and return form via fax, email or mail

Event Information Full Name of Event

Event Date(s)

Firm Name

Booth #

Phone #

Address

Fax#

City

State

Zip

Email Address Authorized By (Print)

Signature

Date

Electric Connections Rates quoted for electrical connections cover only the bringing of service to the booth in the most convenient manner and do not include any special wiring. All wiring and electrical work on exhibitor’s display will be charged on a time and material basis. All equipment must be properly tagged and wired with complete information as to type of current, voltage, phase cycle, horsepower, etc. It is the exhibitor’s responsibility to avoid overloading circuits. All connections will conform to the National Electrical Code, City Code and Building Regulations. Electrical power for lights and displays will be turned on one hour prior to show opening and turned off at show closing. If power is required before or after these times, special arrangements must be made with the SCC Maintenance Engineer.

*All requests received less than 7 days prior to show move in will be charged at floor order rates*

Electrical Connections (Lights, VCR, Etc.) 120 Volt, Single Phase, 60 Hz Ac (Labor Included) Advance Order

Floor Order

Outlets to 1000 watts (10 amp) (1 plug-in)

$79

$150

Outlets to 2000 watts (20 amp) (2 plug-ins)

$99

$200

Quantity

Requirements

List Equipment – Lights, CPU, VCR’s, Etc. – 120v.

Total

Motor & Special Electrical Service Connections Indicate Voltage Required for All Electrical Service Quantity

Requirements

Nameplate Information

Voltage

Amps

Watts Per Leg

3500

$125

$250

100

11000

$190

$380

3500

$150

$300

7000

$225

$450

100

11000

$285

$570

13000

460v 3ph

Amps

Phase

Floor Order

208v 1ph 208v 3ph

Voltage

Advance Order

Overnight Add 50%

Neutral

$285

$570

Extension Cord (Rental Only)

$25

$50

Power Strip (Rental Only)

$25

$50

(All prices include labor rates. Standard labor will be charged for cord cap changes.)

Electric Connections Total $

Labor Rates

Labor will be charged in 1-hour increments. (Minimun charge– 1 hour)

Description

Laborer

Electrician Maint Engineer

Regular Hours

$25 per hour

$50 per hour

Holidays

$50 per hour

$75 per hour

Booth Vacuuming

$25 per day

Banner Hanging

$35 per hour (Advanced payment required for all services.)

Labor Total $

Total

Telephone Service Request must be received at least one week prior to event.

Hard Wired Internet Connection:

$125 per line

Dedicated Telephone Line Installation:

$125 Charge for Outside Line

Private Hard Wired SSID/Network:

$250 *Requires advance notice of 5 business days

Number of Lines Requested

To Be Used As:

Modem

Direct Call Line

Booth or Room Number

Phone Connections Total $

Compressed Air (Portable Compressor Available On West Wall Only) 90-100 lbs. PSI (Prices Based On 1/4” Line) Request must be received at least one week prior to event. NOTE: If pressure is critical, exhibitor should contact the Sharonville Convention Center Maintenance Engineer.

Quantity

Description

Advance Order

Floor Order

Service Charge for 1st connection

$100

$200

Each additional connection

$100

$200

24 Hour Service Required?

Total

Yes (If yes, add 50% to Compressed Air Total) Compressed Air Connections Total $

Water and Drainage (Available on West and North Wall Only) NOTE: Pressure may vary. No guarantee can be made of minimum and maximum pressures. If pressure is critical, exhibitor should contact Sharonville Convention Center Maintenance Engineer.

Water (Cold) Minimum pressure, 45 PSI; maximum pressure, 60 PSI (Prices based on 1/4” to 1/2” line) Quantity

Description

Advance Order

Floor Order

Service Charge for 1st connection (Drain Not Included)

$105

$210

Each additional connection

$105

$210

Total

Size of Water Line Required:

Drainage 3/4” Drain Line Available Quantity

Description

Advance Order

Floor Order

Service Charge for 1st connection

$85

$170

Each additional connection

$85

$170

Total

One-Time Water Fill, Including Drain Quantity

Description

Advance Order

Floor Order

Service Charge for one-time fill and drain (up to 500 gallons maximum)

$100

$200

Each additional 500 gallons

$100

$200

Total

Water and Drainage Connections Total $

Payment Information Order form and advanced payment must be received 7 days prior to show move-in to qualify for advanced order rates. For floor orders – payment in full must be made prior to services being rendered. Payment accepted in the form of check, money order or credit card.

SERVICE ORDER CHARGES DETAIL: Electric

Labor

Telephone

Compressed Air

Water/Drainage

Total

Please Check One:

Check/Money Order Enclosed Charge Total Amount to Credit Card

Credit Card Information:

Master Card

Visa

American Express

Discover

Card Number Exp. Date Cardholder’s Name Cardholder’s Signature

Security Code

ADDITIONAL EQUIPMENT ORDER FORM

ACADEMY EXPO, 116 MARION ROAD, CINCINNATI, OH 45215 P: (513) 772-1898 | F: (513) 322-4473 Greater Cincinnati Northern Kentucky Apartment Association Trade Show March 14, 2023, at the Sharonville Convention Center 1.

Complete form below and fax to (513) 322-4473 or email to Cindy at critchie@academyexpo.com by the DEADLINE for discounted prices. Academy will email or fax a contract and charge slip to confirm receipt of your order. After the deadline, the higher standard prices apply and the equipment is limited as indicated below.

PRE-SHOW DISCOUNT DEADLINE: ORDER BY MONDAY, MARCH 6, 2023

Your Pipe & Drape booth includes one (1) 6 ft. covered and skirted table, two (2) chairs and a booth ID sign. Use this form to order additional equipment.

Complete the following area if you want to rent any ADDITIONAL equipment:

Discounted PRICES

EQUIPMENT

8’ x 30” Table, covered & skirted (show colors) 6’ x 30” Table, covered & skirted (show colors) 6’ TALL Table (40”) cover/skirt (show colors) 8’ TALL Table (40”) cover/skirt (show colors) 30” Round Standard Table with White Linen 30” Round TALL Table with White Linen Any size, plain table (Indicate size: Folding Chair, black Deluxe Convention Chair Padded, Burgundy 6’ x 18” Table, covered & skirted (show colors) 4’ x 24” Table, covered & skirted (show colors) Carpet, per Single booth space-(show colors) Carpet Padding, per Single booth space

)

$70.00 $60.00 $75.00 $80.00 $55.00 $60.00 $35.00 $ 7.00 $14.00 $55.00 $50.00 $125.00 $50.00

QTY

$ TOTAL

After Deadline PRICES

X X X X X X X X X X X X X

$140.00 $120.00 $150.00 $160.00 N/A N/A $70.00 $14.00 N/A N/A N/A $250.00 $100.00

(Show color skirting is black, with a white table cover. Show color carpet is black) 4.

Complete payment information: credit card only. All credit cards accepted: Name on Card Credit Card Type Card# Card Expiration Date Card Billing Address, State & Zip

CVV#

Subtotal $ Tax (7.8%) $ 3% CC Fee $ Total Due $

Complete information, sign & fax this form: Your Company Name Address City/State/Zip Phone # Fax # Contact Person Email YOUR BOOTH #

Signature

Date

MATERIAL HANDLING/ DRAYAGE INSTRUCTIONS & CHECKLIST 1. You are responsible for contacting a carrier and scheduling your shipment to us. Shipments are NOT accepted at the show site, unless pre-scheduled with Academy. Drayage charges apply. 2. Clearly address each container to: Academy Expo

Greater Cinti & NKY Apartment Assn. “Company Name & Booth Number” 116 Marion Road, Cincinnati, OH 45215 Phone (513) 772-1898 Fax (513) 322-4473

3. Payment must be made by credit card. All credit cards accepted. 4. Total number of containers (#): 5. Rates:

$ 1.00 per pound (Minimum payment required $25.00 for 1-25 lbs.) Total weight of packages shipped to Academy (lbs) : Total amount due ($):

6. Your Contact Information Your Company Name: Company Address: Company City/ State/ Zipcode: Phone Number: E-MAIL: Fax Number: Contact Person: Your Booth#: 7. DEADLINE:

All material must arrive on or before Monday, March 6, 2023 Shipments received after the deadline will incur a $125.00 late fee.

8. Academy will store and deliver your container(s) to your booth at the meeting site. We are not responsible for any unpacking, repackaging, setup or breakdown of materials. 9. ***Affix your carriers PREPAID shipping return labels & our “Return Drayage Form” to your returning packages, then CALL your carrier to schedule a pickup from our warehouse on either Thursday, March 16 or Friday, March 17, 2023. 10. Fax this completed, signed form to (513) 322-4473 with your credit card information: CREDIT CARD TYPE CREDIT CARD EXP DATE CREDIT CARD# NAME as it appears ON CARD CVV# BILLING ADDRESS BILLING STATE/ ZIP Person responsible for this information and its execution: Name

Title

Date

Questions? Contact Cindy Ritchie by phone# 513-772-1898 or email: critchie@academyexpo.com

RETURN DRAYAGE FORM MY COMPANY NAME: MY BOOTH#: MY RETURN PACKAGES ARE SHIPPING TO: COMPANY: ATTN: ADDRESS: CITY STATE ZIP: # of boxes returned Approximate total weight. Name of Carrier PLEASE attach your completed, pre-paid shipping labels to each of the packages you are returning, with this form and call your carrier to schedule pickup from Academy Expo.

**** Please be sure to complete this form and attach it, with your pre-paid shipping labels, to your boxes to ensure a prompt return. Questions? Contact Cindy Ritchie by phone# 513-772-1898 or email: critchie@academyexpo.com Academy Expo, 116 Marion Road, Cincinnati, OH 45215 PH# (513) 772-1898, FAX# (513) 322-4473

GREATER CINCINNATI NORTHERN KENTUCKY APARTMENT ASSOCIATION TRADE SHOW BOOTH INFORMATION TUESDAY, MARCH 14, 2023 | 5 pm to 7:30 pm Sharonville Convention Center – Sharonville, Ohio PLEASE COMPLETE THE FOLLOWING INFORMATION FOR YOUR BOOTH AND RETURN TO GCNKAA BY THE DEADLINE OF TUESDAY, FEBRUARY 28, 2023. Company: _________________________________________________________________________________ E-mail: ___________________________________________________________________________________ Nametag Order Information • We would like for all booth exhibitors to have a nametag. We will provide one for you or you are welcome to wear your company nametag. Attendee Name: ___________________________________________________________________________ Attendee Name: ___________________________________________________________________________ Attendee Name: ___________________________________________________________________________ Attendee Name: ___________________________________________________________________________ EXPO GAME INCLUSION • There is no charge for you to be included in the Expo Game. • All exhibitors are automatically included on this game card UNLESS you opt out. • Please be aware that by being included in the expo game, all game participants will need a signature from a company representative at your booth during the show. _____I DO want to be included on the game card _____I DO NOT want to be included on the game card

FOR OFFICE USE ONLY: Booth Number(s): _________ Accepted By:______________ Date:____________________

Nametags Complete: ______________ Inclusion on Game Card: ___________

FOUR SPONSORSHIP OPPORTUNITIES YOU NEED TO SECURE TODAY!

VIP SPONSORSHIP: $1000 Each; Limit of 18

• Premier Booth in VIP Row • Carpet provided for your booth • Floor decal in front of your booth signaling you as a VIP • Different color pipe and drape for your booth space • Admittance into the last few minutes of the executive forum to be introduced as a VIP sponsor • Admittance to the VIP ‘lounge’ area for a 30 minute cocktail networking event with the attendees of the executive forum and other key decision makers • Use of VIP ‘lounge’ to meet privately with clients or potential customers outside of the trade show floor throughout the main show hours • GCNKAA is currently researching affordable ways to collect attendee information to be forwarded to all VIPs. • 10 drink tickets • Company logo on event invitations • Full page ad in March 2023 Apartment Advantage • Company logo on floorplan • Signage throughout facility • Company logo on bag • 1 Grand Prize Drawing at their booth .

Additional Sponsorship Opportunities FOOD SPONSORS: $300 each

Returning to the 2023 trade show is free food from 5:45 pm to 6:45 pm. Food Sponsors will receive inclusion on promotional pieces and signage at the 2023 trade show. For primary and associate members.

LOGO SPONSORS: $300 each

Due to its success, we will once again be distributing the GCNKAA Tote Bag to the first 500 attendees. Logo sponsors receive inclusion on promotional pieces and company logo on this bag. For associate members only.

BAG SPONSORS: $500 each

Bag sponsors will receive inclusion on promotional pieces and your company logo on the event ‘swag bag.’ For primary members only.

Yes! I want to be a sponsor for the 2023 GCNKAA Trade Show! Company Name

Contact Name

Address

Please select your type of sponsorship and payment information below VIP

Food

Card Number

Logo

Bag

Amount Due

Invoice Me Enclosed

Expiration Date

Credit Card Name on Card

Security Code

Billing Zip Code

A STEP-BY-STEP GUIDE TO RESERVING YOUR GCNKAA TRADE SHOW BOOTH AND GETTING THE BEST RETURN ON YOUR INVESTMENT STEP 1:

STEP 2:

Reserve your booth and submit your complete booth contract to the Greater Cincinnati Northern Kentucky Apartment Association. You can fax this information to 513 407-7868 or email directly to michele@gcnkaa.org. Upon receipt at the GCNKAA offices, a confirmation email will be sent to the trade show representative listed upon contract. Booth price of $800 includes one table, two chairs, pipe and drapes and booth sign ONLY. The price will increase to $900 per booth after February 14, 2023.

Order electric and other services from Sharonville Convention Center. Upon receiving your booth confirmation email from the GCNKAA, contact the Sharonville Convention Center at 513-326-6466 or use the Service Order Form found inside this booklet to order your electric and/or other additional hook-ups for your booth. This must be ordered and paid for separately through Sharonville Convention Center. Please note their pricing deadlines. GCNKAA does not supply electric and is not responsible for your ordering and payment.

STEP 3:

STEP 4:

Order additonal tables, chairs and carpet for your booth. Sharonville Convention Center is not carpeted and the exhibit hall has a concrete floor. Upon receiving your booth confirmation email from the GCNKAA, contact Academy Rentals at 513-772-1898, email critchie@academyexpo.com or complete the order form inside this trade show exhibitor information kit. This must be ordered and paid for separately through Academy Rentals. Please note their pricing deadlines. GCNKAA does not supply additional tables, chairs or carpeting and is not responsible for your ordering and payment.

Do you have to ship your booth to the GCNKAA trade show? Sharonville Convention Center does not accept any shipments, however, shipments can be sent to Academy Rentals. Upon receiving your booth confirmation email from the GCNKAA, contact Academy Rentals at 513-772-1898, email critchie@academyexpo.com or complete the order form inside this trade show exhibitor information kit. Fees do apply and this must be paid for separately through Academy Rentals. Please note their pricing deadlines. A Return Drayage Form can also be found inside this kit. GCNKAA is not responsible for your ordering, payment or any materials shipped.

For More Information:

GCNKAA | 7265 Kenwood Road, Ste. 100 | Cincinnati, OH 45236 P: 513 407-8612 | www.gcnkaa.org

DO YOU HEAR WHAT WE HEAR? HOLIDAY CHEERS SCHEDULED FOR DECEMBER 8 AT SAVANNAH CENTER The 25th Annual Holiday Cheers Benefit is a fundraiser benefiting the Apartment Association Outreach Inc., a 501(c)3 charitable organization dedicated to assisting residents with rent payments during times of personal emergencies or crisis. Monies raised during the Benefit will help fund the Rent Assistance programs of various local agencies including: • Free Store Foodbank • Citizens Active In Northside (CAIN) • Jewish Family Service and • Santa Maria Community Services Each year, the Apartment Association Outreach, Inc. supports these programs with annual payments of more than $148,000 per year. With the current economy, these funds are more important than ever to support our local community and the efforts of our fellow organizations. Again this year, this fundraiser will be a hybrid event with portions held online and other portions happening live at the Holiday Cheers Party at the Savannah Center in West Chester. All members and the general public will have a full week of bidding opportunities for silent auction items beginning on December 1 and will culminate on December 8 with the live auction, Rapid

GCNKAA PACs What They Can Do For You GCNKAA Political Action Committee (PAC) dollars can and do make a difference. Influence at the local, state and national government levels would not be possible without your contributions. If you have not already done so, please invest in GCNKAA’s PAC. Our recommendation is $1 per unit. Contact Pat Crowley at 513 407-8612 for more information.

Raffle, Mystery Bags and raffle ticket items. If you would like to donate an item, please contact Michele at the Association office by emailing michele@gcnkaa.org or calling 513407-8612. If you would like more information, contact either Michele Klusman or a member of the Holiday Cheers Committee. If you do not have an item to donate or the time to buy something to donate, we can go out and purchase items for you. Cash donations are acceptable and will be used to buy items for the benefit in your company’s name. This is one event that will not be possible without the support of all our members and the surrounding community. Through the help of the Holiday Cheers Committee, spearheaded by Gerry Johnson with Rent and Tonya Petersen with Miller Valentine Group, this is an event that will be a huge success. All donations are tax deductible to the fullest extent allowable by law. Due to the preliminary work of setting up all the items on an online auction site, kindly have your donations into the GCNKAA office by Monday, October 31. Registration for the Holiday Cheers Party is now open! Click here to get registered today!

Same great people. Same great service. Jetz Service welcomes Cincinnati Coin Laundry customers with loads of options for multi-family laundry rooms, including: Coin, Card and Mobile-Activation In-unit Domestic Equipment Favorable Lease Terms 24/7 Emergency Service

JOHN GRUEN jgruen@jetzservice.com

(513) 542-9800

Replacement & Repair of All Types of Roofing and Gutters

513-791-7400 11099 Deerfield Road, Blue Ash, Ohio Serving Greater Cincinnati Since 1900

LAUNDRY MATTERS

JETZ SERV IC E .CO M

8 APARTMENT ADVANTAGE 35

COST CONTAINMENT MATTERS – HERE’S WHY Courtesy of Sedgwick

As most employers know, the financial and emotional impact of a work-related employee injury can be significant. While the primary goal is to ensure the injured worker receives appropriate care, minimizing the costs associated with the accident should also be a focus for employers. In Ohio, there are three primary cost containment options for employers – Settlement, Handicap Reimbursement and Subrogation/ No Fault Motor Vehicle Accident (MVA). Sedgwick is the industry leader in successfully employing these options. We utilize leading measures and predictive cost containment to help Ohio employers contain costs and reduce premiums. When a claim occurs, Sedgwick is ready to apply cost containment strategies to quickly resolve the claim, resulting in cost savings for the employer. Sedgwick has a dedicated cost containment team that solely focuses on achieving significant cost savings for our clients through Settlements, Handicap Reimbursements and Subrogation. Our efforts have resulted in substantial cost reductions for not only the individual employer, but for all employers participating in group retrospective rating. Two recent success stories by the Sedgwick cost containment

team resulted in savings of close to $1 million. In one case, Sedgwick was able to secure a 100% write off through subrogation on a maximum value MVA claim, impacting a group retro program, with reserves set at over $1 million. Not only does this victory result in premium savings for our client but it also means the refund potential for that group retro program increased by at least $500,000. The second case involved a death claim with close to $300,000 in costs. Our cost containment team was able to secure a 100% handicap reimbursement, once again resulting in savings for our client and an increase in refund potential for the group retro program of close to $300,000. Sedgwick is honored to partner with all clients on successfully managing their workers’ compensation programs. Our early, proactive cost containment approach will continue to be an ongoing priority toward achieving the best outcomes for our clients and their injured workers. If you have any questions, contact our Sedgwick program manager, Julia Bowling, at julia.bowling@sedgwick.com or 513218-4062.

GCNKAA ELECTIONS October 18, 2022

Have you looked at your group retrospective rating options? This is Not Your Grandfather’s Group Rating Program: Group Retrospective Rating WHAT IS GROUP RETROSPECTIVE RATING? A performance-based program where BWC-certified group sponsors pool businesses of like industry, that meet strict safety and claims management criteria and practices. As claim costs are controlled, the group members receive premium rebates. Plan savings are often greater than traditional group rating plans. COMPREHENSIVE SAFETY SERVICES We offer on-site safety and program evaluation at no additional cost to help ensure and optimize savings.

UNEMPLOYMENT CONSULTATION Review and consult with our industry experts on unemployment claim issues. For more information, contact CareWorksComp’s Julia Hall toll-free, at 1-800-837- 3200, ext. 51576 or via email at julia.hall@careworkscomp.com.

BEST-IN-CLASS CLAIMS SERVICES ¢ Rates & Payroll Underwriting ¢ Industrial Commission (IC) and Bureau of Workers’ Compensation (BWC) Hearing Representation ¢ Claims Management ¢ Reporting

1-800-837-3200 | www.careworkscomp.com | info@careworkscomp.com

NOVEMBER 2022 8

The Apartment Association Outreach, Inc. LETTER FROM THE PRESIDENT By Megan Lawhon, PLK Communities, Outreach President

It is such a joy to be able to write this newsletter directly following our A Night Out for Outreach event! It has been a privilege to serve as Board President of the Apartment Association Outreach (AAO) for 2022. Seeing the outpouring of support for Outreach and pure enjoyment from my fellow board members, our community partners, many industry colleagues and friends, was a gift. First and foremost, I would love to thank and acknowledge Susan Peck with the Greater Megan Lawhon Cincinnati Northern Kentucky Apartment Association (GCNKAA) for her planning, organizing, passion, time, and energy, that made this event as successful as it was! AAO would be lost without Susan. We are exceptionally grateful for her dedication and commitment. Secondly, I want to thank all the GCNKAA staff who contributed to the evening’s success. Every team member played a role in the event to ensure all our guests were taken care of and enjoyed the beautiful evening at The Anderson Pavilion. In addition, thank you to our event co-chairs - Justin Seger with HILLS Propeprties and his wife Jill - for their commitment to AAO as well as for their time and drive to help make A Night Out for

A 501(c)(3) Charitable Organization

Outreach a wonderful experience. Our entire board was thrilled to enjoy an evening with others who share a passion for giving back with their philanthropic hearts, helping to support our partners in need. This event helps to financially support the rent assistance needs within our community, twenty (20) food pantry partners, senior events, educational scholarships, backpack supplies, and emergency funds. We could not do all of this without YOU! Lastly, we would like to extend a sincere thank you to our partners: FreeStore Food Bank, Jewish Family Service, Churches Active in Northside (CAIN), Santa Maria, and Gateway Community & Technical College for your continued partnership and support of AAO. We appreciate the participation of those who were able to attend our A Night Out event in person. We are grateful for our long-standing relationships, and for all each and every one of you does to impact our community so positively. I am proud of the service that ALL the Board members and staff provide, as well as their continued support in utilizing our funds to help those in need. We would like to thank our entire membership, our Champions for Outreach Sponsors, and A Night Out for Outreach Sponsors for your continued financial support of our efforts to help those in our community who deserve our assistance.

8 APARTMENT ADVANTAGE 37

Platinum Sponsor ($20,000)

SEGER FAMILY FOUNDATION

Gold Sponsor ($10,000)

Midwest Multifamily Capital Markets

MARCH FAMILY Silver Sponsor ($5,000)

THE McLEAN

FAMILY

To become a Champion For Outreach, please contact Rebecca McLean, Megan Lawhon, Jeff March. Rebecca@gcnkaa.org - megan@plkcommunities.com - jmarch@brgapartments.com

NOVEMBER 2022 8

Trend Setting

This heading contains information on Management & Leasing.

UNDER-THE-RADAR COMMUNITY UPGRADES AND STRATEGIES By Darren Rawson, President of AZP Multifamily

Try these tactics to drive multifamily community values without breaking the bank. According to the National Multifamily Housing Council, nearly 80% of the country’s existing apartments were built prior to the year 2000 — meaning a majority of U.S. multifamily properties often compete in today’s tight rental market with outdated layouts and less-than-ideal amenities. Add in ongoing inflationary challenges and an uncertain economic climate, and many property owners may believe their options to drive value and bolster the bottom line are limited to nonexistent. However, despite the numerous economic challenges multifamily owners and managers face today, major renovations are not the only value-add strategy available. Several lesser known, relatively low-cost options are available for managers and owners to improve their properties and drive long-term value. SIMPLE, LOW-COST AMENITIES AND UPDATES THAT RESIDENTS APPRECIATE Improvements don’t always have to be extensive and costly, like a new clubhouse or fitness center. Some of the best ways to add value to a property are simple, cost-effective improvements:

• Punch Up Curb Appeal: Enhancing a property’s curb appeal is a critical but often overlooked strategy to drive value and attract residents. After all, first impressions matter. If the property doesn’t look well-kept and welcoming, prospective renters won’t bother touring the vacant apartment. Improvements such as updated signs, landscaping, parking lots, walkways and entryways can significantly affect attractinga — and retaining — residents. • Upgrade Blinds: Blinds are another small thing that can generate big returns for multifamily properties with a relatively low upfront cost. Upgrading apartment windows from basic vinyl to aluminum or faux wood blinds enhances aesthetics and provides an immediate ongoing return on investment. • Communal Updates to Common Areas: Another relatively simple value-add strategy is to upgrade common areas with nice chairs, loungers and benches that make them more welcoming. Replacing common-area lighting with energy efficient LED bulbs and fixtures is another simple strategy. Adding grills or TV areas in tandem with launching community events also are great low-cost ways to add value. • Install New Cabinet Hardware: Nothing dates apartments more than outdated cabinet knobs and pulls. Instead of in-

YOUR PARTNER IN PAINT

With over 135 years of providing solutions across all industry segments, PPG has the right products and services for your job.

VISIT OUR STORES IN THE GREATER CINCINNATI–NORTHERN KENTUCKY AREA! Contact your local representative today.

MICHELE LEPORE | 513-356-7572 | mlepore@ppg.com ppgpaints.com

8 APARTMENT ADVANTAGE 39

stalling costly new cabinetry, upgrade to more modern hardware with polished brass or chrome finishes. This affordable alternative gives every unit an updated look without the cost of a full-blown renovation project. Not only do they improve aesthetics, but new hardware also protects cabinets from oils on people’s hands that can damage the finish. • Freshen Up Faucets, Showerheads and Toilets: Is there anything more overlooked when making apartment upgrades than the humble faucet? Shower heads and toilets likely come close. Taking a fresh look at this necessary trifecta can drive property value for a relatively low cost. Not only do modern faucets, showerheads and toilets provide an immediate upgrade in aesthetic value, newer options are more efficient, cutting down on water usage. Additionally, consider upgrading supply lines and valves to reduce the chance of leakage and minimize maintenance calls, which help control and protect net operating income. • Replace Outdated Flooring: Carpet may be affordable and standard, but it may be time for an upgrade. Upgrading the flooring in apartments regularly has a positive effect on resident interest and value. An affordable alternative, laminate flooring options provide the style of pricier options like hardwood at a fraction of the cost. Laminate is more durable and easier to install, but ongoing maintenance isn’t as challenging as cleaning carpets. ADDING VALUE BEYOND UPGRADES Making upgrades is a tried-and-true tactic to drive value for multifamily properties. However, they aren’t the only option. Property managers can maintain and improve long-term value with a few critical changes in their maintenance procedures and policies. Here are a few to consider. • Standardize Products and Parts: A simple and effective approach to trim costs and improve efficiencies is to standard-

ize the maintenance products used on property. For example, installing only one type of faucet or showerhead across all units requires stocking replacement parts for only one type rather than a range of parts for various models throughout the property. • Establish Maintenance Routine: It may sound boring, but the best way to maintain and drive a property’s long-term value is a proper maintenance routine. This includes regular checkups of HVAC units and ensuring filters are regularly changed, as well as draining water heaters to increase longevity and reduce calcium buildup. The National Apartment Association (NAA) offers a guide that lays out all standard and necessary preventative maintenance tasks for property managers. • Set Part Limits: To improve efficiencies and better manage maintenance costs, establishing minimum and maximum limits for various maintenance parts and products can help with budget management and maintain long-term property value. • Purchase in Bulk: Property managers should take advantage of opportunities to buy commonly used products in bulk when possible. This approach helps lessen the impact of price increases on maintenance budgets, and it helps improve the maintenance team’s ability to respond to and fix issues in a timely manner. Because most apartments across the country are older than 20 years, finding cost-effective ways to maintain and add value is critical. Although major renovations may prove too costly for many property managers and owners, numerous solutions can resonate with residents, protect the bottom line and drive long-term property value. Darren Rawson is President of AZP Multifamily, a maintenance and parts supplier exclusively serving the multifamily industry based in Phoenix.

RAPID RAFFLE

Multiple Winners Up to $600 Each Sponsored by

Tickets on sale for $10 each or 3 for $20 Available during the Holiday Cheers Benefit Thursday, December 8, 2022 40

NOVEMBER 2022 8

COLD WEATHER SAFETY Courtesy of Sedgwick.

It has been a great fall so far! Temperature is cooling off, kids are back in school, leaves are changing! Of course, this means that winter is right around the corner. With that in mind, we need to prepare ourselves for the hazards that cold and winter weather brings. In this month’s newsletter we are going to discuss two cold weather hazards: Cold Stress and Slips, Trips and Falls. First, let’s discuss cold stress. Cold stress typically comes in three different categories: immersion/trench foot, frostbite, and hypothermia. Let’s look at each one and their respective first aid actions. Immersion/Trench foot a. This results in prolonged exposure to temperatures, potentially, as high as 60 degrees in cold and wet conditions. According to NIOSH, wet feet lose heat 25 times faster than dry feet! b. Symptoms include reddening skin, tingling, pain, leg cramps, numbness, and blisters. c. First Aid – If an emergency, get medical assistance as soon as possible. Remove wet shoes/boots and wet socks. Dry the feet, do not rub them, and avoid walking. Be sure to keep the feet elevated. Frostbite a. This results in freezing of the skin and tissues and can cause permanent damage or potential amputation. b. Symptoms include reddened skin that begins to develop gray/white patches in the affected areas. There may be symptoms of tingling, aching or loss of feeling. The affected area may feel hard/firm with blisters. c. First Aid – Get medical assistance immediately. Protect the area by wrapping loosely in dry cloth. DO NOT rub the area and DO NOT use water to warm (if the area is rewarmed and freezes again, more damage may occur – leave it up to the medical professionals). DO NOT break the blisters and give the individual warm sweetened drinks. FOLLOW THE RECOMMENDATIONS BELOW FOR HYPOTHERMIA. Hypothermia a. Hypothermia is a result of the body unable to regulate body heat. The human body has a normal temperature around 98.5 degrees, however if the body reaches a temperature of 95 degrees, hypothermia begins to set in. b. Symptoms include uncontrollable shivering, loss of coordination, confusion, slurred speech, low heart rate or breathing and unconsciousness. A person with hypothermia may not know what is happening so getting medical help as soon as possible is crucial. c. Call 911 immediately. Move to a warm dry area and remove any wet clothing and replace with dry clothing. If medical help is 30 or more minutes away, give warm sweetened drinks, if alert (no alcohol). Place warm bottles or hot packs

in armpits, sides of chest and groin. Call 911 if additional rewarming instructions are needed. The other hazard associated with the cold weather is slips, trips and falls. Here are some tips you can incorporate this coming winter. 1) Come up with a plan at your facility to remove snow and ice. 2) Be sure to have a good shovel and supply of salt pellets (or preferred material) to remove ice. 3) Create a reporting procedure in the event employees find icy conditions that need attention. 4) Wear appropriate shoes that have good traction and insulation for icy and cold conditions. 5) Provide cold weather gear for employees working outside. 6) When walking, take short steps, walk at a slower pace, and be prepared to react to changes in traction. 7) Plan! Monitor the weather conditions to determine safe work times. You can use the link https://www.weather.gov/ wrn/winter_safety, for tips on winter weather. 8) When using ladders, be sure to inspect them for damage and remove any ice or snow that may have accumulated on them. 9) Report any icy or dangerous situations when working. Living in Ohio, cold weather stress and icy conditions may be common and can be dangerous but are preventable. Before preparing for your workday, check the weather and wear the appropriate clothing. When evaluating the workplace, look for icy and dangerous conditions and report them as needed. When working outside be sure to take breaks to keep warm and drink fluids to stay hydrated. Finally, be able to identify signs of cold stress symptoms for you and your employees and their first aid remedies. For more information, please contact Sedgwick’s Andy Sawan at 330.819.4728 or andrew.sawan@sedgwick.com

8 APARTMENT ADVANTAGE 41

POWERING UP: PROVIDING CHARGING STATIONS FOR EVS AT YOUR PROPERTY By Andrew Ruhland, Junior Account Executive and Content Writer for LinnellTaylor Marketing.

Increased demand for EV charging is just around the corner; owners and management companies must be prepared for the potential uptick of EVs at communities. As climate change continues to alter the environment, people are becoming more conscious of their personal impact on the planet and making an effort to combat the climate emergency. While many strides have already been made to reduce energy consumption and minimize our carbon footprint, some notable advancements, like the use of electric vehicles (EVs), are gaining traction. According to a recent KPMG survey, some of the country’s top auto executives say that by 2030 more than half of U.S. car sales will consist of EVs. At the 2022 Apartmentalize session, “Powering Up: Providing Charging Stations for EVs at Your Property,” panelists discussed how the expanded use of EVs is changing the way they design properties to meet the needs of modern renters and achieve their goal of reducing environmental impact. “A lot of people are seeing the market changing with more EV drivers showing up at their communities,” said Gabe Schwartz, Vice President of Sales and Marketing for Sitelog IQ. “The landscape is transforming right now. What you saw yesterday is not necessarily reflective of what you’ll see over the next several years.” While the EV takeover is most prominent in major metropolitan areas at the moment, it won’t be long before it reaches the masses. “We did a survey of 15,000 residents and found that 91% of respondents currently drive a gas-engined vehicle,” said Susan Picotte, Senior Vice President of Asset Management and Operations Support for Centerspace. “However, 37% indicated that they plan to purchase a hybrid vehicle in the near future. Furthermore, the average car owner keeps a vehicle for about seven years, which ties in closely to the predictions of where we’ll be in 2030.” Susan Vickery, Principal for Caryatid Consulting, suggested

NOVEMBER 2022 8

that those survey results are based on what’s here now and that 37% will increase dramatically. “I think that number will climb significantly when we start seeing a much wider variety and more affordable price range for EVs,” Vickery said. “The real issue right now is long-distance driving. That’s the infrastructure hurdle that we need to jump and get additional super chargers in more remote places.” Panelists pointed out that although the hesitancy behind consumers purchasing EVs is due to the perception that the vehicles are too expensive and there is a lack of infrastructure, it really comes down to a shortfall of knowledge. Regardless of where a buyers’ mindset is at now, the shift is happening and operators need to be adequately prepared to supply EV charging stations onsite. Schwartz noted that people overwhelmingly prefer to charge their vehicles at home in their own private parking area. “Operators need to figure out how to accommodate that preference and decide on the smartest possible install design,” Schwartz said. “There are multiple considerations with it and there are requirements that must be met.” The ideal time to implement EV charging stations is at the point of construction, but as Vickery highlighted, the design must be built in a way that allows for additional installations as the need grows. Whether it’s a new build or an existing community, the best way to achieve this is to take a coordinated approach. Operators should establish consistency across communities and choose a single EV network provider that includes a standard service package with a single point of contact. “EVs not only address the environmental aspect of ESG by encouraging carbon reduction and things like that, but it’s also about community impact and enhancing the modern renter experience that makes people want to stay in your communities,” Schwartz said. Andrew Ruhland is a Junior Account Executive and Content Writer for LinnellTaylor Marketing.

Get Involved. THE

Becoming a member of the Greater Cincinnati Northern Kentucky Apartment Association is just the first step toward success in the multifamily housing industry. Move your business forward by getting involved.....

5 KEYS TO SUCCESS:

Join A Committee GCNKAA runs with the help of several committees. The

easiest way to learn the ropes is to join a committee and attend the monthly meetings. Meeting others with similar interests is the first step to networking and meeting new contacts.

Attend Our Events GCNKAA hosts several events throughout the year

starting with the Officers Installation Dinner in January and concluding with our Annual Holiday Cheers Party and Charity Benefit in December. Be sure not to miss the trade show in March or the golf outing in June!

Sponsor Programs The success of the programs GCNKAA offers is contingent

on our sponsors. We offer sponsorships for all our events ranging from $100 to $5000. This is a quick, easy and inexpensive way to get your company name in front of 1000s of potential customers.

Advertise If getting involved in a committee or sponsoring an event

is more than you can currently handle, GCNKAA also offers advertising opportunities in our annual membership directory and monthly digital newsletter.

Take A Class

TEAMING WITH GREATER CINCINNATI NORTHERN KENTUCKY APARTMENT ASSOCIATION PRODUCES GREATER RESULTS.

We are here to help you grow in the multifamily housing industry. With a staff with over 50 years combined experience in our industry, ask us how we can help you!

Whether you are a leasing agent, maintenance

technician, owner or associate member, we have a class for you. To see the complete list of courses available this year, visit www.gcnkaa.org.

8 APARTMENT ADVANTAGE 43