Cincinnati Apartment Association September 2024 Newsletter
FALL GOLF OUTING ON SEPTEMBER 19 RAISES MONEY FOR GCNKAA INDUSTRY DEFENSE FUND
The Fall Golf Classic benefiting the Industry Defense Fund tees off on Thursday, September 19 at Elks Run Golf Course on Cincinnati’s east side. Registration opens at 8 am with the scramble starting at 9 am. Golfers will enjoy breakfast, lunch, beverages and 18 holes at one of the finest golf courses in the Greater Cincinnati area.
Foursomes are currently sold out. If you are interested in reserving a foursome, please contact Michele at the Apartment Association to get placed on the wait list. Please be sure to include your golfer names AND their email addresses so we may send updates to everyone as needed.
Supply for becoming an Event Sponsor.
With thanks to AssuredPartners, every par 3 hole hosts a hole-in-one contest for $5,000. Be sure to stop by holes 2, 8, 12, and 17 to test your luck. Also, be sure to stay for lunch! We have $1000 in cash giveaways to raffle off and all golfers are automatically included.
The GCNKAA will use all net proceeds from this outing to meet our commitments to the National Apartment Association (NAA), Apartment Association of Kentucky (AAK) and the Ohio Apartment Association (OAA) government funds as well as provide financial backing for Pat Crowley, GCNKAA Vice President of Governmental Affairs, and the legislative committee’s political needs.
MAINTENANCE
APPRECIATION NIGHT SCHEDULED FOR OCTOBER 24
On Thursday, October 24, the Greater Cincinnati Northern Kentucky Apartment Association will host the Second Annual Maintenance Appreciation Night. This event will give us the chance to show our deep gratitude for all of the hard work and dedication the maintenance teams bring to work each and every day.
Not only do they tackle maintenance issues like changing locks, repairing leaky pipes, and servicing AC units on hot summer days, but they also jump into action to go above and beyond for your customers.
Join the GCNKAA at the Second Annual Maintenance Appreciation Night as we treat our service teams to food, drink, games, fun, camaraderie, and some good old-fashioned competition.
Admission for maintenance techs is free; all other admissions are $55 per person. Sponsorships are available for $250 and include 2 admissions.
Maintenance Appreciation Night is Thursday, October 24, 2024, from 5 pm to 7 pm at Fowling Warehouse, 2940 Highland Avenue, Cincinnati.
To register or reserve your sponsorship, please click here.
A big thank you to Towne Properties for stepping up as our Presenting Sponsor again this year. Also thank you to Chadwell Diamond Sponsors
Thank you to all our members for continuing to support us. We can’t wait to see you in person at Elks Run in September!
DO YOU HEAR WHAT WE HEAR? HOLIDAY CHEERS SCHEDULED FOR DECEMBER 5
The 27th Annual Holiday Cheers Benefit is a fundraiser benefiting the Apartment Association Outreach Inc., a 501(c)3 charitable organization dedicated to assisting residents with rent payments during times of personal emergencies or crisis. Monies raised during the Benefit will help fund the Rent Assistance programs of various local agencies including:
• Free Store Foodbank
• Citizens Active In Northside (CAIN)
• Jewish Family Service and
• Santa Maria Community Services
Each year, the Apartment Association Outreach, Inc. supports these programs with annual payments of more than $148,000 per year. With the current economy, these funds are more important than ever to support our local community and the efforts of our fellow organizations.
Again this year, this fundraiser will be a hybrid event with portions held online and other portions happening live at the Holiday Cheers Party at the Savannah Center in West Chester. All members and the general public will have a full week of bidding opportunities for silent auction items beginning on November 27 and will culminate on December 5 with the Heads or Tails Raffle, Deck The Walls Raffles, Mystery Bags and raffle ticket items. If you would like to donate an item or become a sponsor, contact Michele at the Association office at michele@gcnkaa.org or 513-407-8612. All donations are tax deductible to the fullest extent allowable by law Registration for the Holiday Cheers Party will open soon!
2024 EXECUTIVE COMMITTEE
MELISSA JOY
Village Green Mgmt President mjoy@villagegreen.com
JUSTIN SEGER HILLS Properties Vice President JustinS@hillsinc.com
Nicole Metz, Membership Coordinator and Office Administrator
2023...Tonya Petersen
2022...Tonya Petersen
2021...Don Brunner
2020...Don Brunner
2019...Jud Oscherwitz
2018...Jud Oscherwitz
2017...Stacy Walton
2016...Stacy Walton
2015...Rusty Lykes
2014...Rusty Lykes
2013...Maria Stanton
2012...Maria Stanton
2011...Jeff March
2010...Brian Fullenkamp
2009...Brian Hendy, CPM
2008...Brian Hendy, CPM
2007...Becky Alejandrino, CPM
2006...Marc Cameron, CPM
2005...Marc Cameron, CPM
2004...Gary Sanzone, CPM, CAPS, CAM, NALP
2003...Gary Sanzone, CPM, CAPS, CAM, NALP
2002…Jim Ruh
2001…Jay Ingram, CPM
2000…Roy Wergers
1999…Roy Wergers
1998…Robert J. Wahlke, CAPS
1997…Terry Sievers
1997…Dave Lockard
1996…Jim Cohen, CPM
1995…Jim Ruh
1994…Mark Robinson
1993…David Noll
1992…Bernie Wessels **
1992…Jerry A. Molique, CPM, CAPS ** 1991…Jay O. Ingram, Jr., CPM
1990…Ronald Bommer
1989…John Cobey
1988…Robert J. Wahlke, CAPS
1987…Robert J. Wahlke, CAPS
1986…Charles Berling
1985…Joseph Fullenkamp, CAPS
1984…John Stalnaker
1983…Jerry A. Molique, CPM, CAPS 1982…Harry Fath
**Apartment Association of N. KY merged with GCNKAA
Office Hours: Monday Through Friday 8:30 am to 5:00 pm
ADVERTISING RATES 2024
Ad rates are for full color ads. Link from your ad to your website is included. Ads must be submitted as a press
ADVERTISING DEADLINES
Ad deadlines are the first of the month for the next month’s issue. Placement of articles and ads is limited to pre-set space and dimensions of the Apartment Advantage. Submissions may or may not be used and placement is at the discretion of the editor
CRAIG COFFMAN Uptown Rental Properties Treasurer ccoffman@uptownrents.com Apartment Advantage is a monthly publication of the Greater Cincinnati Northern Kentucky Apartment Association, Kenwood Executive Center, 7265 Kenwood Rd, Ste. 100, Cincinnati, OH 45236; phone (513) 407-8612; fax (513) 407-7868. For up-to-date information check out our website: www.gcnkaa.org.
Across the Board
A MESSAGE FROM THE PRESIDENT
By Melissa Joy, President
Melissa Joy Village Green Mgmt.
It is hard to believe that the “unofficial” end of Summer has come and gone. Labor Day doesn’t mean the weather automatically turns cool in Greater Cincinnati, but it certainly brings the changing of seasons. As we apartment operators start to close our pools, contemplate annual plantings, stockpile ice melt for the winter, and prepare next year’s budget, there are still plenty of beautiful warm days on the horizon to get out and enjoy.
Fall activities at the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) are some of the best! We are looking forward to the upcoming September NextGen meeting at Big Ash Brewery, the Fall Golf Outing, Associate Council elections, Strategic Planning, and Night Out for Outreach!
Speaking of Outreach, over the years of my involvement with GCNKAA I’ve been humbled watching the incredible impact our association has on the community. One thing I learned early in my career is that working closely with people, especially since we live with our residents, requires you to become closely con-
This section contains articles and information concerning the Board of Directors and Association policies.
nected to the fragility of life. People are often moving in or out of an apartment because it’s one of the best times of their life, or sadly they’re moving because it’s one of the worst times of their life. Either way, the stakes are high, and the level of trust people place in apartment management professionals is great. Many of us have personally witnessed tragedies and hard times take place in the lives of people living in our communities. What an honor it is to know we have the Apartment Association Outreach (AAO) to provide relief to our residents and others from the community who are in need.
I encourage you to take time today to thank the Champions of Outreach and the entire AAO Board for their commitment to supporting our association and community through Apartment Association Outreach. There are a few events coming up this season where we can all contribute to the effort of supporting our community through AAO. The Night Out for Outreach and the Holiday Cheers Benefit are both right around the corner. Let’s come together to make these events a success and continue being a resource for our fellow community members in their time of need. Doing good is always in season!
See you at our next event!
BOARD OF DIRECTORS - NOMINATION APPLICATION
The 2024 Nominating Committee will submit the names of candidates to serve on the GCNKAA Board of Directors for the 2025-2027 Term. (According to the GCNKAA bylaws Article I Section 2.a. Primary Membership is open to any person, firm or corporation that subscribes to the Code of Ethics of the Association and who is engaged in the business of construction, ownership and/or management of multi-family housing for sale or rent.) We currently have four (4) seats that are up for re-election. All applications must be received in the GCNKAA office by 5:00 pm, on Friday, September 13, 2024 If you are interested in pursuing a seat on the Board of Directors, please submit this application to the GCNKAA offices. If you have any questions, please call Rebecca McLean at the Association office at 513 407-8612
Article VII Government. Section 5. In the event a member of the Board of Directors should be absent three consecutive times, or four times in a calendar year from regularly stated meetings of the Board of Directors, or three times in a calendar year from general membership meetings, it shall be considered as a resignation from the Board of Directors unless a valid excuse is presented to and accepted by the Board at the following regularly scheduled Board Meeting. All Board Members must sit on a committee and report to the Board of Directors as necessary.
Brain Power
Stand-alone Seminars
Conflict Resolution Training
8/28/24
10 AM - 11 AM Webinar
You’ve moved up. Now what? 9/26/24
9 AM - 5 PM In Person
Workshop: ChatGPT 10/16/24
9 AM - 10:15 AM Virtual
LIHTC Fundamentals
10/23/24
9 AM - 5 PM In Person
Disaster Prep 2024 11/21/24
9 AM - 12 PM In Person
Certifications
CAM (Certified Apartment Manager)
Begins September 13th
5 total class days
Maintenance Time!
Multimeter Basics
10/29/24
Appliance Electrical
HVAC: Electrical Troubleshooting
9 AM - 10:30 AM 10/29/24 10:30 AM - 1:00 PM 10/29/24 1:00 PM - 5:00 PM
Moisture and Indoor Air Quality
11/20/24 9:00 AM - 12:00 PM
Water Extraction Principles 11/20/24 12:30 PM - 2:30 PM
Maintenance Supervisors & Property Managers recommend to attend together!
Low, Predictable cost
Our House
This heading contains membership, staff, committee information and events.
NAA MAINTENANCE LEGENDS RETURNS: ENTER YOUR TECHS TODAY FOR SEPTEMBER CONTEST PRIZES
The National Apartment Association (NAA) Maintenance Legends returns for the 2024-2025 season. This program will continue to shine a spotlight on the maintenance heroics we’ve all seen and heard about. It will give the rental housing industry the chance to celebrate the Maintenance Professionals going above and beyond every month.
WIN BIG EVERY MONTH
Three monthly winners will receive prizes up to $5,000 retail value. Submit your maintenance story for a chance to win.
PAID TRIP TO NAA APARTMENTALIZE 2025
Monthly winners will get airfare, lodging, and access to 2025’s Apartmentalize Conference in Las Vegas in June.
FREE TRAINING CERTIFICATIONS
become a Legend?
A SHOT AT OUR GRAND PRIZE
Monthly winners will have a chance to win big during the 2025 Apartmentalize Conference. The overall grand prize is a new Ford truck.
HOW DO YOU BECOME A LEGEND?
Are you, or do you know, a maintenance tech or property manager that goes above and beyond for their tenants? Time to turn those stories into Legends! Each month, in addition to the story with the most fan votes, our panel of judges will pick two favorites, for a total of 3 winners. Candidates can submit their story from September 1 through September 20 at www.maintenancelegends.com.
HOW, WHEN AND WHERE CAN WE VOTE?
Voting will be open to the general membership beginning September 23 and will close September 30. It is one vote per person.
know, a maintenance tech or property manager that goes above and beyond for their tenants? Time to turn those stories month, in addition to the story with the most fan votes, our panel of judges will pick two favorites, for a total of 3 winners. August 2023.
In June 2025, 25 additional winners will be selected for a free certification including the Certificate for Apartment Maintenance Technician (CAMT), Certified Pool Operator (CPO), EPA 608 Certification, and more.
Learn more
How To Become a Maintenance Legend
Hard work, dedication and 3 easy steps can make you a Maintenance Legend!
Provide Your Info
Fill out our form with your name, address, affiliate association & more.
Tell Your Story
Tell us all about you or your Legend's actions and why they deserve to win.
Submit Your Photo(s)
September 2024 Prizes
Experience the Ultimate Sports Trip Of Your Dreams
Travel and tickets to sporting event of Winner’s choosing. Plus you and your guest will receive a hotel stay and prepaid gift card.
• Roundtrip airfare for two
• 2-3 night hotel stay
• Mid-level tickets to game of choice
• Prepaid gift card
Every maintenance pro deserves to be recognized. Enter at www.maintenancelegends.com
Three monthly winners will receive prizes up to $5,000 retail value. Submit your maintenance story for a chance to win.
PRIMARY
A.M. Titan Properties
Anthony Bradford 6 East 5th Street
Covington, KY 41011 (513) 914-1550
anthony@amtitan.net
Passco Covington Ridge MT
Chris Rodriguez 1431 Dixie Highway Park Hills, KY 41011 (859) 307-4153
crodriguez@passco.com
JULY 2024 NEW MEMBERS
ASSOCIATE
Fitzgerald’s Creative Coatings
Mark Fitzgerald
3649 Pine Creek Drive Williamsburg, OH 45176 (513) 724-3456
mfitzgerald1978@gmail.com
Bathtub & Tile Refinishing & Reglazing
NKY Lawn Pros LLC
Jason Wendling 11837 Old Lexington Pike Walton, KY 41094 (859) 609-5356
jwendling@nkylawnpros.com
Lake and Pond Management / Landscaping / Lawn Care
Skyline Roofing
Joe Dills
3607 Church Street Newtown, OH 45244 (513) 271-7663
Bradford Rodgers 5450 Carolyn Lane Milford, OH 45150 (513) 319-5929
bradford.rodgers@windowhero.com
Gutter / Pressure Washing / Window Cleaning
TRADE SHOW BOOTH SALES NOW ON SALE
Don’t miss your chance to reserve space for the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) 2025 Trade Show scheduled for Tuesday, March 11 at Sharonville Convention Center. Booth cost is $750 through October 1, 2024; $800 from October 2 thorugh February 11, 2025. After February 11, the price increases to $900 per booth.
REASONS TO EXHIBIT AT GCNKAA TRADE SHOW
Besides the opportunity to meet and greet 600 to 800 industry peers during our trade show, here are additional reasons you won’t want to miss out!
1. New Floorplan Includes Carpet. Minor changes have been made again to the floorplan to encourage better foot traffic as well as accommodate more booths. This year the booths remain 8’ x 10’. All booths include pipe and drape, one table, two chairs, booth sign and wi-fi. Premier booths are an additional fee. Other booths are reserved for VIP Sponsors. Electric and additional tables and chairs can be ordered separately through Sharonville Convention Center or Academy Rentals.
3. Expanded Education Rooms. By creating more education seminars that accommodate more students, we can guarantee a larger attendance of property managers, leasing agents and maintenance technicians when the trade show opens. At the end of these seminars, seminar attendees will flow onto the trade show floor where you have the opportunity to talk with each and every one.
4. More Sponsorship Opportunities. By creating new sponsorship levels, we enable you to get more bang for your sponsorship buck. Whether through signage, verbal recognition or company listing on gcnkaa.org and in the Apartment Advantage, we will find a way for you to get involved whether you have one employee or one thousand. We have also added several more benefits to the VIP Sponsorship in-
cluding premier booth space. Watch for more information to follow regarding sponsorship opportunities. Sponsorships range from $300 for a logo or food sponsorship to $1000 for VIP Sponsorship.
Booths are available on a first come first serve basis. If you would like to reserve a booth, visit www.gcnkaa.org and download the floorplan and booth contract. Review the available booth space, select your booth and either reserve your booth online or complete your contract with your top three selections, and return back to michele@gcnkaa.org.
If you have any questions, we are here to help! Give us a call at 513-407-8612.
BOOTH SALES INFORMATION
• Booth price includes table, 2 chairs, pipe and drapes, booth marker. Facility is carpeted. Electric, additional tables and chairs can be ordered separately through Sharonville Convention Center and Academy Rentals for an additional cost. All orders for carpet, electric, additional tables and chairs need to be placed directly through Sharonville Convention Center or Academy Rentals and NOT through GCNKAA. See Exhibitor Kit for more detailed information.
• Booths are sold on a first come first serve basis.
• Each booth is 8’ deep x 10’wide.
• Booths are $750 each through October 1; $800 from October 2 through February 11; $900 after February 11. Select booths are reserved for VIP Sponsors.
BOOTH RESERVATIONS AND PAYMENTS
• After you have selected your booth with the Apartment Association, you must either forward GCNKAA a signed contract or remit full payment to reserve that booth.
• We will hold all booths for 14 days without signed contract or payment.
• You may pay for your booth with check or credit card or call the office for an invoice.
• We cannot hold a booth longer than 14 days without contract or payment. After those 14 days, if we do not receive a contract or full payment, GCNKAA will contact you for payment or contract. If no response, GCNKAA may release the booth you selected.
• Full payment of all booths must be received by February 11, 2025.
If you have any questions, please feel free to call the Apartment Association.
DOWNLOAD FULL EXHIBITOR KIT COMPLETE WITH FORMS AND GUIDELINES HERE
~ Includes 4 admissions to event ~ Signage for the Heads or Tails table ~ Company logo on event web banner ~ Company logo on promo pieces ~ Full color, full page ad in Apartment Advantage newsletter for two months ~ Video post to Facebook ~ Social Media posts also on Instagram and LinkedIn ~ Signage for the Mystery Bags table ~ Company logo on event web banner ~ Company logo on promo pieces ~ Full color, half page ad in Apartment Advantage newsletter for two months ~ Video post to Facebook ~ Social Media posts on both Instagram and LinkedIn
· Countertop, Cabinet and Bathtub resurfacing
· Cabinet Door Replacement with Resurfacing of frames and boxes
· Increase Rent/Occupancy
· NEW look - Fresh Colors
2025 GCNKAA Trade Show
Sharonville Convention Center Tuesday, March 11, 2025 | 4 pm - 6:30 pm
Booth Information Size: 8’ x 10’
Loading Dock Area and Sharonville Convention Center Concession Stand
Cost Per Booth
$750 Before October 1;
$800 Before February 11
$900 After February 11
VIP Sponsor Only
Booth Includes Pipe and Drape
1 - 6’ Table and Skirt
2 - Chairs
1 - Booth Marker
Wifi Access
You May Order Additional Items Directly Through Our Contacts at Your Cost
Carpet - $125*
Electric - $79*
Additional 6’ Table - $50*
Additional Chair - $6*
See inside for ordering information. *Deadlines to order do apply. Prices after deadline will increase as noted on individual order forms. Prices subject to change
25. Lance Roo ng
26. McSwain Carpets
27. Rumpke Waste & Recycling
28. National Credit Systems
29. Jetz Service Company
30. 1-Tom-Plumber
31. Loveland Excavating & Paving
32. G&G Fitness
33. Qwikkit
34. Hamilton County ReSource
35. Yardi
36. Spectrum Community Solutions
Scherzinger Pest Control
54.
55.
56. The Lake Doctors
57. AnyWeather
58. alta ber
59.
60. BGSF
61. CRG Residential
62.
63. America’s Floor Source
64. H-M Laundry
65. CORT 66.
67.
68. TRI-WEH Restoration 69. 70.
71. Rent Manager
72. Allison Landscaping
73. Integrated Protection Services
GREATER CINCINNATI NORTHERN KENTUCKY APARTMENT ASSOCIATION
CONTRACT AND SPACE RESERVATION FORM
TUESDAY, MARCH 11, 2025 | 4 pm to 6:30 pm
Sharonville Convention Center – Sharonville, Ohio
PLEASE PRINT/TYPE BELOW YOUR COMPANY NAME AND INFORMATION EXACTLY AS IT SHOULD APPEAR ON SIGNAGE AND EXHIBITOR LISTINGS
ADDRESS CORRESPONDENCE AND MAKE CHECKS PAYABLE TO:
Greater Cincinnati Northern Kentucky
Apartment Association
7265 Kenwood Road, Ste. 100
Cincinnati, OH 45236
Phone: (513) 407-8612 Fax: (513) 407-7868
E-mail: michele@gcnkaa.org PAYMENT INFORMATION:
• Booths will NOT be held without a full, signed contract.
• Invoice will be sent upon receipt of contract
• Payment is due in full by February 11, 2025
•Booths are $750 from July 1, 2024, through October 1, 2024. Price increases to $800 from October 2, 2024, through February 11, 2025. | After February 11, 2025, booths increase to $900.
• Non-member booths are $1600 or $1800 after February 11, 2025. Non-members must pay in advance and cannot be invoiced.
•Specially marked booths are only eligible for purchase with VIP sponsorship ONLY
•Booth price includes: Pipes, drapes, one 6’ table with skirt, two chairs, booth marker, wifi access. Electric not included in booth price. You may order electric through Academy Rentals form included in Exhibitor Kit and found online.
•Electric is available for $79* per booth through separate order through Sharonville Convention Center
*electric is $79 per booth if ordered prior to March 3; after March 3, electric is $150 per booth
•Carpet, additional table and/or chair is available for a separate charge through Academy Rental
•Set up is 11 am to 3:30 pm on date of event ONLY! Tear down is from 6:30 pm to 9 pm date of event.
This offer incorporates the terms and conditions on the subsequent attached pages. Exhibitor understands that this application becomes a contract and is binding on both parties on the date last written below when accepted and signed by the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA). All space is selected by the exhibitor on a first-come, first-served basis, and with GCNKAA’s space confirmation. All pre-planning correspondence from GCNKAA will be sent to the person listed above unless noted below. This document contains the entire Agreement between the parties and supersedes any prior agreements. The terms of this document may not be changed except in writing and signed by the parties.
Authorized
Notice of Video/Audio and Photography : By registering for and/or attending the event, I acknowledge and agree that video, photographs, and or other recording of the event may be taken by the Greater Cincinnati Northern Kentucky Apartment Association (GCNKAA) or Partners acting on behalf of GCNKAA, and these photographs, videos or other recordings of my image, likeness and/or voice may be used by GCNKAA in any media now or later invented for any purpose related to the GCNKAA mission including educational, promotional, and awareness related use without compensation. By registering for and/or attending the event I give to GCNKAA unlimited permission to use my name, likeness, image, statements and other information I may give to GCNKAA, whether through registration, at the event, or otherwise, that may be necessary for GCNKAA to make use of its rights in the photographs, video, and other recordings. This authorization is continuous and may only be withdrawn by specific rescission of this authorization.
Most event facilities hold a liquor license that does not allow for outside alcohol to be brought into the facility or onto the grounds of the event venue. Outside alcohol brought in by members, guests, and event attendees is a direct violation of State liquor law and is cause for immediate expulsion from the event with no refund and could jeopardize your association membership as it would be a violation of the ethics clause.
1. AGREEMENT
GREATER CINCINNATI NORTHERN KENTUCKY APARTMENT ASSOCIATION
EXHIBIT RULES & REGULATIONS
By signing the Exhibit Space Application and Contract, the Exhibitor agrees to abide by these Rules and Regulations and all amendments thereto and the decisions of Show Management. For purposes of this Agreement, the terms “GCNKAA” shall mean the Greater Cincinnati Northern Kentucky Apartment Association, “exhibit hall” shall mean the Sharonville Convention Center, and “Exhibitor” shall mean any company, firm or person who has applied for or been allocated any space at the Exhibit Hall.
2. UNDESIRABLE ACTIVITIES
The Exhibitor agrees that his exhibit shall be admitted into the Show and shall remain solely on strict compliance with all the rules herein described. GCNKAA reserves the right to reject, eject or prohibit any exhibit in whole or in part, or any Exhibitor with or without giving cause. GCNKAA’s liability for rejection without giving cause shall be limited to a refund to the Exhibitor of the amount of rental unearned at the time of ejection. However, if an exhibit or Exhibitor is ejected for violation of these rules or any other stated reason (with cause), no return of rental shall be made. Exhibitor shall not exhibit any merchandise other than that specified in the application.
3.
BOOTH ASSIGNMENTS
Booth selection by Exhibitor is available on a first-come, first serve basis and there is no first right of refusal. GCNKAA’s confirmation of requested booth space is final and shall constitute an acceptance of the Exhibitor’s offer to occupy space. Confirmation will be made only after receipt of the Exhibitor Agreement and the appropriate booth fees. After confirmation, space location may not be changed, transferred, or canceled except upon written request and with the subsequent written approval of GCNKAA. Not withstanding the above, GCNKAA reserves the right to change location assignments at any time, as it may, in its sole discretion, deem necessary.
4. SPACE RENTAL
Exhibitor fee includes a 8’x 10’ exhibit space, materials to define exhibit space (pipe & drape), a two-line sign showing Exhibitor’s company name and booth number, one 6’ table with skirting, two chairs and wifi access. No signs or advertising devices shall be displayed outside the exhibit space other than those furnished by GCNKAA. Booth displays not to exceed nine (9) feet in height across the back. No backdrops or booths higher than five (5) feet in height are permitted along the sides of the booth. Booth displays cannot block neighboring booths. Electric, carpet, additional table and chairs, and landlines are available at Exhibitor cost through separate contracted vendor.
5.
USE OF DISPLAY SPACE
A. Restrictions on Space Rental: Exhibitor may not sub-let, sub-divide or assign his space nor any part thereof, nor purchase multiple booths for the purpose of subletting or assigning to third parties, nor permit in his booth non-exhibiting companies’ representatives without the express written permission of GCNKAA. Only companies or individuals that have contracted directly with GCNKAA shall be allowed on the show floor as an Exhibitor. Failure to comply with this provision shall be sufficient cause for GCNKAA to require the immediate removal of the exhibit and/or the offending Exhibitor at the expense of the Exhibitor. Failure to comply may also result in forfeiture of all further rights to exhibit at future shows sponsored by GCNKAA together with all fees paid. GCNKAA may lease any space so forfeited to another Exhibitor and retain all revenues collected.
B. Exhibitor shall design and maintain the general theme and tenor of show.
6. INSTALLATION AND REMOVAL
GCNKAA reserves the right to fix the time for the installation of the booth prior to the show opening and for its removal after the conclusion of the show. Installation of all exhibits must be fully completed at least 30 minutes prior to the opening of the Show. Failure to adhere to this requirement could restrict Exhibitor’s entry into any future shows produced by GCNKAA. Any space not claimed by 3:30 p.m. on Tuesday, March 11, 2025, may be resold or reassigned without refund. All exhibits and booth materials must be removed by 9 p.m. on Tuesday, March 11, 2025.
7. EARLY REMOVAL OF EXHIBITS NOT ALLOWED
No exhibit shall be packed, removed or dismantled prior to the closing of the Show without written permission from GCNKAA. If the Exhibitor acts in breach of this provision, it shall pay as compensation for the distraction to the Exhibition’s appearance, an amount equal to one-half of the total space charge for the Exhibitor’s allocated area, in addition to all sums otherwise due under this Agreement.
8. EXHIBITOR APPOINTED CONTRACTORS (EAC)
Any exhibitor using an EAC agrees to notify GCNKAA of such appointment and agrees to indemnify and hold harmless GCNKAA, the exhibit facility, and their respective officers, directors, staffs, employees, and agents and all official contractors from any and all liability or losses for any act, complaint, damage, or loss to any other Exhibitor, the exhibit hall, the property of any contractor or any consequential damages arising out of any such act of loss from the time the independent EAC first arrives at the hall until the final move-out is complete. The Exhibitor further agrees that GCNKAA may prohibit the EAC from working in the hall if the EAC does not fully comply with all rules and regulations set forth for them at this event. Any Exhibitor using an EAC agrees to advise its EAC of all rules and regulations.
9. PROHIBITED ACTIVITIES
A. All demonstrations, sales activities, and distribution of circulars and promotional material must be confined to limits of the Exhibitor’s booth.
B. Exchange of money or consummating the sales of goods or services on the exhibit floor is prohibited. Orders may be taken for future delivery only
C. Exhibits which include the operation of musical instruments, radios, sound motion picture equipment, public address systems, or any noise-making machines must be operated so that the noise resulting from there will not annoy or disturb adjacent Exhibitors or their patrons. Exhibitor represents and warrants that no musical work protected by copyright will be staged, produced or, other-
wise, performed via either “live” or “mechanical” means, or by or on behalf of Exhibitor, unless Exhibitor has previously obtained written permission from the copyright owner’s designee (e.g., ASCAP, BMI, or SESAC) for such use.
D. Exhibitors are prohibited from displaying any devises or objects in the booth that exceed the height of the back wall (9 ft.) without prior written approval from GCNKAA and the exhibit hall. No backdrops or booths higher than five (5) feet in height are permitted along the sides of the booth. Booth displays cannot block neighboring booths.
E. The use of inflatables (or ‘bounce houses’) is restricted without approval from GCNKAA, Sharonville Convention Center, and/or neighboring exhibitors.
F. Exhibitors are not allowed to conduct any activities that could be considered an illegal lottery under Ohio law.
G. Electrical equipment that is not UL approved may not be used in the exhibit hall. No wiring, installation or spotlights or other electrical work shall be done except by the electrical contractor authorized by GCNKAA or exhibit hall.
H. Approval for distribution of food items must be obtained by the Sharonville Convention Center prior to the event.
I. Sharonville Convention Center prohibits the use of glitter, confetti guns, fireworks and helium balloons inside their facility.
J. Live animals (except service animals) and firearms are prohibited inside SCC.
10. CANCELLATION BY EXHIBITOR
The Exhibitor specifically recognizes and acknowledges that GCNKAA will sustain losses if the Exhibitor cancels its exhibit space after it has been assigned and confirmed by the GCNKAA. Due to the difficulty of determining said losses, the Exhibitor agrees to pay the following amounts as liquidated damages, and not as a penalty, all cancellations must be received in writing. Booth cancellations received after October 1, 2024, and prior to February 11, 2025, will be issued a refund minus a $100 administrative fee. Booth cancellations after February 11, 2025, will forfeit all booth fees and will be responsible for full booth payment. Upon cancellation by the Exhibitor, GCNKAA has the right to resell the space and retain all revenue collected.
11. CANCELLATION OR POSTPONEMENT OF SHOW
In the event that any unforeseen occurrence shall render the fulfillment of this Agreement impossible by GCNKAA, the parties shall mutually amend or terminate the agreement at GCNKAA’s option. The Exhibitor hereby waives any claim against GCNKAA for damages or compensation. GCNKAA may return a portion of the amount paid for space after deduction of any amounts necessary to cover expenses incurred in connection with the show. Such expenses include, but are not limited to all expenses incurred by GCNKAA as a result of contracts with third parties for services or products incidental to the show, and all overhead expenses attributable to the production of the show. No monies will be returned should the dates or location of the show be changed by GCNKAA, but Exhibitor will be assigned space that the Exhibitor agrees to use under these same rules and regulations. GCNKAA shall not be liable in the event the show is interrupted, canceled, moved or dates changed except as provided herein.
12. ERRORS AND OMISSIONS
GCNKAA assumes no responsibility or liability for any of the services performed or materials delivered by official show contractors or other suppliers to the show, their personnel, or their agents.
13.
LIABILITY AND INSURANCE
A. All property of the Exhibitor remains under its custody and control in transit to and from exhibit facility, during installation and removal, and while it is within the confines of the exhibit facility. Neither GCNKAA, the service contractors, the management of the Sharonville Convention Center nor any of the officers, staff members, or directors of any of the same are responsible for the safety of the property of Exhibitors from theft, damage by fire, accident, vandalism or other causes. The Exhibitor expressly waives and releases any claim or demand he may have against any of them by reason of any damage to or loss of any property of the Exhibitor.
B. Exhibitor understands that neither GCNKAA nor any sponsor carries business interruption and property damage insurance coverage for loss or damage of Exhibitor’s property. The Exhibitor agrees to obtain adequate insurance during the dates of the trade show, including move-in and move-out days, and shall be prepared to furnish a certificate of insurance to GCNKAA.
15. ENFORCEMENT OF
REGULATIONS
GCNKAA has full power to interpret and enforce all regulations of the show and the power to make amendments and/or further regulations, orally or in writing, that are considered necessary for the proper conduct of the show. Such decisions shall be binding on Exhibitors. All Exhibitors agree to be bound by terms of GCNKAA’s agreement with the facility in which the show is held.
16. CONFLICTING MEETING AND SOCIAL EVENTS
In the interest of the entire Show, the Exhibitor agrees not to extend invitations, call meetings, or otherwise encourage absence of members, Exhibitors, or invited guests from the educational sessions or exhibit hall during the official hours of the sessions or show. Hospitality suites may not be reserved without prior approval of Show Management.
17. WAIVER
Waiver by either party of any term or condition or breach shall not constitute a waiver of any other term or condition or breach of this agreement. The rights of GCNKAA shall not be deemed waived as specifically stated in writing and signed by an authorized representative of GCNKAA.
18. SEVERABILITY
In the event any provision of this Agreement is held invalid or unenforceable then neither the remaining provisions of this Agreement nor other applications of the provisions involved shall be affected thereby.
Electric Connections
Service Order Form
Please
Labor Rates Labor will be charged in 1-hour increments. (Minimun charge– 1 hour)
Telephone Service
Request must be received at least one week prior to event.
Hard Wired Internet Connection: $125 per line
Dedicated Telephone Line Installation: $125 Charge for Outside Line
Private Hard Wired SSID/Network: $250 *Requires advance notice of 5 business days
Number of Lines Requested To Be Used As: Modem Direct Call Line
Booth or Room Number
ADDITIONAL EQUIPMENT ORDER FORM
ACADEMY EXPO, 116 MARION ROAD, CINCINNATI, OH 45215
P: (513) 772-1898 | F: (513) 322-4473
Greater Cincinnati Northern Kentucky Apartment Association Trade Show
March 11, 2025, at the Sharonville Convention Center
1. Complete form below and fax to (513) 322-4473 or email to Cindy at critchie@academyexpo.com by the DEADLINE for discounted prices. Academy will email or fax a contract and charge slip to confirm receipt of your order. After the deadline, the higher standard prices apply and the equipment is limited as indicated below.
PRE-SHOW DISCOUNT DEADLINE: ORDER BY MONDAY, MARCH 3, 2025
2. Your Pipe & Drape booth includes one (1) 6 ft. covered and skirted table, two (2) chairs and a booth ID sign. Use this form to order additional equipment.
3. Complete the following area if you want to rent any ADDITIONAL equipment: Discounted
EQUIPMENT
8’ x 30” Table, covered & skirted (show colors)
6’ x 30” Table, covered & skirted (show colors)
6’ TALL Table (40”) cover/skirt (show colors)
8’ TALL Table (40”) cover/skirt (show colors)
30” Round Standard Table with White Linen
30” Round TALL Table with White Linen
Any size, plain table (Indicate size: )
Folding Chair, black
Deluxe Convention Chair Padded, Burgundy
6’ x 18” Table, covered & skirted (show colors)
4’ x 24” Table, covered & skirted (show colors)
PRICES
$70.00 X $60.00 X $75.00 X $80.00 X $55.00 X $60.00 X $35.00 X $ 7.00 X $14.00 X $55.00 X $50.00 X
(Show color skirting is black, with a white table cover. Show color carpet is black)
4. Complete payment information: credit card only. All credit cards accepted: Name on Card
Credit Card Type CVV#
Card#
Card Expiration Date
Card Billing Address, State & Zip
5. Complete information, sign & fax this form: Your Company Name
Address
City/State/Zip
Phone #
Fax #
Contact Person
Email YOUR BOOTH #
Subtotal $ Tax (7.8%) $ 3.99% CC Fee $ Total Due $
MATERIAL HANDLING/ DRAYAGE INSTRUCTIONS & CHECKLIST
1. You are responsible for contacting a carrier and scheduling your shipment to us. Shipments are NOT accepted at the show site, unless pre-scheduled with Academy. Drayage charges apply.
2. Clearly address each container to:
Academy Expo
2025 Greater Cinti & NKY Apartment Assn. “Company Name & Booth Number” 116 Marion Road, Cincinnati, OH 45215
Phone (513) 772-1898 Fax (513) 322-4473
3. Payment must be made by credit card. All credit cards accepted.
4. Total number of containers (#):
5. Rates: $ 1.25 per pound
(Minimum payment required $50.00 for 1-40 lbs.)
Total weight of packages shipped to Academy (lbs) :
7.8% Sales Tax
3.99% Credit Card Convenience Fee
Total amount due ($):
6. Your Contact Information
Your Company Name:
Company Address:
Company City/ State/ Zipcode: Phone Number:
E-MAIL: Fax Number: Contact Person: Your Booth#:
7. DEADLINE:
All material must arrive on or before Monday, March 3, 2025
Shipments received after the deadline will incur a $125.00 late fee.
8. Academy will store and deliver your container(s) to your booth at the meeting site. We are not responsible for any unpacking, repackaging, setup or breakdown of materials.
9. ***Affix your carriers PREPAID shipping return labels & our “Return Drayage Form” to your returning packages, then CALL your carrier to schedule a pickup from our warehouse on either Thursday, March 13 or Friday, March 15, 2025.
10. Fax this completed, signed form to (513) 322-4473 with your credit card information:
CREDIT CARD TYPE CREDIT CARD EXP DATE
CREDIT CARD#
NAME as it appears ON CARD CVV#
BILLING ADDRESS
BILLING STATE/ ZIP
Person responsible for this information and its execution:
RETURN DRAYAGE FORM
MY COMPANY NAME:
MY BOOTH#:
MY RETURN PACKAGES ARE SHIPPING TO: COMPANY: ATTN:
ADDRESS:
CITY STATE ZIP:
# of boxes returned
Approximate total weight.
Name of Carrier
PLEASE attach your completed, pre-paid shipping labels to each of the packages you are returning, with this form and call your carrier to schedule pickup from Academy Expo.
Questions? Contact Cindy Ritchie by phone# 513-772-1898 or email: critchie@academyexpo.com Academy Expo, 116 Marion Road, Cincinnati, OH 45215 PH# (513) 772-1898, FAX# (513) 322-4473
TRADE SHOW SPONSORSHIP OPPORTUNITIES YOU NEED TO SECURE TODAY!
VIP SPONSORSHIP:
$1000 Each; Limit of 18
• Premier Booth in VIP Row
• Promotional signage at your booth signaling you as a VIP
• Different color pipe and drape for your booth space
• Admittance to the VIP Cocktail Reception including attendees from leadership forums and other key decision makers
• Attendee List after the event
• 10 drink tickets
• Company logo on event invitations
• Full page ad in March Apartment Advantage
• Company logo on floorplan
• Signage throughout facility
• Company logo on bag
• Inclusion as a Grand Prize Sponsor
Additional Sponsorship Opportunities
GEOFENCE SPONSOR: $1000
Send your targeted advertisement across multiple digital channels to all your customers as they enter the area surrounding the facility the day of the event. For exhibitors only. Deadline: February 11, 2025.
ATTENDEE LANYARD SPONSOR:
$1000
Limit of 1. Your logo on the lanyard with your company colors. This lanyard is given to all attendees of educational seminars and trade show. For exhibitors only. Deadline: February 11, 2025.
PHONE CHARGING STATION
SPONSOR: $300
Limit of 1. Your company name and logo on signage at Phone Charging Station located at the Concierge Area near entrance/exit of trade show floor. For exhibitors only. Deadline: February 11, 2025.
WEBSITE POP-UP AD: $500
Get a pop-up banner ad displayed on www.gcnkaa.org for the three weeks leading up to the trade show. This is a one-time pop up for all visitors to the website. For exhibitors only Deadline: January 28, 2025.
FORUM SPONSOR: $500
Limit of 3. Forum sponsor will receive logo inclusion on forum invites, signage, and pre-event marketing. Sponsor will also have the opportunity to introduce themselves to attendees as well as introduce the moderator. Primary or associate members. Deadline: January 28, 2025.
WINDOW DECAL SPONSOR: $250
NEW THIS YEAR! Get your name out in front of all attendees as they enter and exit the facility for the trade show and education seminars. Ad is 24” x 30” and will be placed on up to 2 exterior doors. For exhibitors only Deadline: February 11, 2025.
TRADE
SHOW FLOOR EDUCATIONAL SEMINAR SPONSOR: $200-$700
Limit of 2. Your opportunity to sponsor and present a 20-minute presentation about your product or service to a limited crowd (up to 40 people) at a mini-seminar on the trade show floor. Includes signage and pre-event marketing. $200 for exhibitors. $700 for non-exhibitors. Deadline: January 14, 2025.
BEVERAGE SPONSOR: $500
Beverage Sponsors will receive inclusion on promotional pieces and signage at the 2024 trade show. For primary and associate members. Deadline: February 11, 2025.
EDUCATIONAL SEMINAR SPONSOR: $350.
Limit of 2. Sponsor will have opportunity to speak prior to educational seminars and introduce speaker. May also distribute promotional material to seminar attendees. Also includes signage and pre-event marketing. Deadline: February 11, 2025.
FOOD SPONSOR: $300
Returning to the 2025 trade show is free food from 4:45 pm to 5:45 pm. Food Sponsors will receive inclusion on promotional pieces and signage at the 2024 trade show. For primary and associate members. Deadline: February 11, 2025.
LOGO SPONSOR: $300
Due to its success, we will once again be distributing the GCNKAA Tote Bag to the first 500 attendees. Logo sponsors receive inclusion on promotional pieces and company logo on this bag. For associate members only Deadline: January 28, 2025.
Yes! I want to be a sponsor for the 2025 GCNKAA Trade Show!
BAG SPONSOR: $500
Bag sponsors will receive inclusion on promotional pieces and your company logo on the event ‘swag bag.’ For primary members only. Deadline: January 28, 2025.
Please
VIP GEO PopUp Forum Lanyard Decal Beverage Food Logo
Bill Me Bag Phone Floor Seminar Credit Card
A STEP-BY-STEP GUIDE TO RESERVING YOUR GCNKAA TRADE SHOW BOOTH AND GETTING THE BEST RETURN ON YOUR INVESTMENT
STEP 1:
Reserve your booth and submit your complete booth contract to the Greater Cincinnati Northern Kentucky Apartment Association. You can fax this information to 513 407-7868 or email directly to michele@gcnkaa.org. Upon receipt at the GCNKAA offices, a confirmation email will be sent to the trade show representative listed upon contract. Booth price of $800 includes one table, two chairs, pipe and drapes and booth sign ONLY. The Early Bird price of $750 per booth is applicable through October 1.
STEP 3:
Order additonal tables, chairs and carpet for your booth. Sharonville Convention Center is not carpeted and the exhibit hall has a concrete floor. Upon receiving your booth confirmation email from the GCNKAA, contact Academy Rentals at 513-772-1898, email critchie@academyexpo.com or complete the order form inside this trade show exhibitor information kit. This must be ordered and paid for separately through Academy Rentals. Please note their pricing deadlines. GCNKAA does not supply additional tables, chairs or carpeting and is not responsible for your ordering and payment.
STEP 2:
Order electric and other services from Sharonville Convention Center. Upon receiving your booth confirmation email from the GCNKAA, contact the Sharonville Convention Center at 513-326-6466 or use the Service Order Form found inside this booklet to order your electric and/or other additional hook-ups for your booth. This must be ordered and paid for separately through Sharonville Convention Center. Please note their pricing deadlines. GCNKAA does not supply electric and is not responsible for your ordering and payment.
STEP 4:
Do you have to ship your booth to the GCNKAA trade show? Sharonville Convention Center does not accept any shipments, however, shipments can be sent to Academy Rentals. Upon receiving your booth confirmation email from the GCNKAA, contact Academy Rentals at 513-772-1898, email critchie@academyexpo.com or complete the order form inside this trade show exhibitor information kit. Fees do apply and this must be paid for separately through Academy Rentals. Please note their pricing deadlines. A Return Drayage Form can also be found inside this kit. GCNKAA is not responsible for your ordering, payment or any materials shipped.
Government & Housing Legalities
NAA STUDY: RENT CONTROL LEADS TO DECLINING HOUSING AND NEIGHBORHOOD QUALITY
By Pat Crowley, Vice President of Governmental Affairs
Pat Crowley
As national debate over rent control intensifies the National Apartment Association (NAA) has issued new research showing that imposing controls on rent leads to declining quality in housing and neighborhoods.
The study, conducted by Capital Policy Analytics, shows that rent regulation hinders housing providers’ ability to maintain their properties and leads to increases in these troubling quality issues:
• 16.2 percent increase in severely inadequate housing units.
• 19.8 percent increase in water service interruptions.
• 16.2 percent increase in the presence of mold.
• 15 percent disagreeing that schools in their area are “good”.
• 12.8 percent increase in reports of mice and rat problems.
• 24.9 percent increase in residents reporting the presence of cockroaches.
• 19.6 percent increase in resident reports of large amounts of trash in the street.
• 15.9 percent increase in residents reporting serious crimes as a problem in their neighborhood.
The federal proposals - which have been proposed by the Biden administration - to impose a five percent annual cap on apartment rents is coming at a time when the U.S. needs to build 25.2 million more apartments by 2026 to keep up with demand.
“The most effective way to increase housing affordability, accessibility and availability is to increase the supply of housing
rather than implement flawed policies that ultimately diminish the quality of life for renters and the surrounding community,” the NAA said.
But federal rent control could lead to 10.6 million new units not being built, the study found.
“Rent control measures have a negative impact on housing affordability and the rental industry,” the NAA said. “Implementing rent control can signifcantly reduce housing supply, worsening the current housing affordability crisis and discouraging new developments.”
Rent control would also:
• Decrease spending on maintenance repairs by $6 billion through 2026.
• Decrease apartment rental income by $25.3 billion through 2026.
• Decrease apartment property values by $210.4 billion.
• Decrease property tax value through 2033 due to decreased property values.
WHAT IS NAAPAC?
NAAPAC is the bi-partisan political action committee that supports Congressional candidates who represent good government and understand the needs and concerns of the apartment housing industry.
It takes not only the collective power of the NAA, but also the work of individuals at the grassroots level to make sure we, as an industry, are at the table and not “on the menu” when important policy decisions are made.
To donate, click here.
Trend Setting
This heading contains information on Management & Leasing.
CENTRALIZATION: THE TECH THAT MATTERS NO MATTER YOUR DEFINITION
By Andrew Ruhland, Linnell Taylor Marketing
There is no shortage of buzzwords being tossed around the multifamily housing industry, and one of the newest, “centralization,” has rapidly gained traction.
However, while the concept is extremely popular, the definition of the word varies by organization. Some combine all of their leasing activities into a single regional office or administer leasing through the corporate office, yet others have established a centralized leasing team and an onsite associate dedicated to leasing at a specific group of communities.
According to panelists during the 2023 Apartmentalize session, “Centralization: The Tech That Matters No Matter Your Definition,” implementing the right technology is key to making centralization models work and positively impacting the modern renter experience.
“Renters want an ‘ecommerce experience’ in all of their transactions,” says Tyler Christiansen, Chief Executive Officer of Funnel Leasing. “They want to get immediate answers without having to interact with someone. But when they do walk into a
leasing office, they want that high-quality service. Centralization makes it possible for operators to deliver that.”
There are a variety of reasons why centralization has become an industry focal point, such as the ability to do more with less, deliver better customer service and increase team morale and resident satisfaction.
“If you look at the market today, there’s been a slowdown in transactions over the past 18 months,” says Scott Moore, Chief Technology Officer for Cortland. “When that happens, it forces you to look inwards and seek opportunities to do better. We decided we had to place more of an emphasis on ways to improve business and run more effectively and efficiently, and centralization is vital to that.”
Michael Hogentogler, Chief Operating Officer for LCOR, found out firsthand that antiquated models of operation, like paper guest cards, no longer work.
“My team and I went to three of our buildings located on the same city block, and at each one we had to fill out a guest card,” Hogentogler says. “It was a realization that this model doesn’t work anymore. Renter expectations have changed, technology has changed, but we as an industry have not. If we don’t evolve with the times, we will be the ones left behind.”
It starts at the top of the funnel. When prospects come in, operators want to work them across multiple properties with only one record. If not, they risk losing them to another community outside of their ecosystem. Since introducing centralization, LCOR has seen a 62% year-over-year increase in tours. Moreover, 14% of prospects signed a lease at a community other than the one they originally inquired about. For Cortland, 69% of tours were booked after hours using automation. None of which would be possible without centralization capabilities.
“It’s not a one size fits all, but centralization has helped us improve customer service and close more leads,” Moore says.
While the degree of centralization may vary based on property size and needs, it consistently delivers cost savings and improved efficiency.
“The industry is increasingly focused on driving greater efficiencies at the property level and saving money,” said John Helm, Partner at RET Ventures. “We seek investments that assist owneroperators in improving operations and boosting the bottom line. Our limited partners who have adopted centralization solutions are seeing average cost savings of 20% to 40%.”
Embracing technology and implementing centralization concepts will undoubtedly help operators streamline operations and future-proof their investments for years to come.
Andrew Ruhland is an Account Executive and Content Writer for LinnellTaylor Marketing.
LACK OF TECH A DEALBREAKER FOR SOME RESIDENTS
Reprinted courtesy of NAA
Nearly three-fourths of residents somewhat or strongly agree that advanced technology can sway their decision-making when it comes time for choosing their next rental unit. According to a new resident experience survey from Capterra, 48% of residents also reported not having access to tech at their community, including online payment and documentation portals, smart locks and online maintenance requests, among other proptech.
Online payment portals were the most offered tech feature, reported by a quarter of respondents. An online document portal was the second-most offered digital tool at 20%. And while the rise of tech has grown exponentially during the past several years, just 5% of residents prefer online portal communication with property managers rather than by phone, email or text.
The reasons behind the use of technology are convenience, improved efficiency and improved security. Flexibility was also among the top vote-getters with over 30%. Unfortunately, technology is great until it isn’t. Over 40% reported tech issues or glitches as the top concern while using tech. Security and privacy was a close second at 35%, while limited customer support ranked third at 29%.
COMPREHENSIVE
The Apartment Association Outreach, Inc.
LETTER FROM THE PRESIDENT
By Justin Seger, HILLS Properties, Outreach President
Justin Seger
A Night Out for Outreach: The Apartment Association Outreach, Inc. (AAO) is excited about our annual “A Night Out For Outreach” on October 12, 2024, from 5 to 8 pm, at the Hyatt in Downtown Cincinnati. This year, we will be bringing back some Live Auction Items as part of the evening. Items include 4 Tickets to the Bengals Game on December 1; 4 Tickets to the Bengals game on December 19 (Go Browns!); 2 Tickets to the Bengals game on December 29; Jewelry; and wine and bourbon, including a bottle of Pappy Van Winkle. Please join us for an evening of celebrating all our great sponsors, volunteers, and partner agencies.
Many thanks to our A Night Out Silver Sponsors: Megan and Brian Lawhon, Berneker Brothers Roofing, ePremium, Forcht Bank, Sandstone Properties, and The Heldman Group
If you would like to attend, or if you are unable to join us and would like to make an individual contribution, please reach out to Susan Peck at susan@gcnkaa.org or call Susan at 513-745-2601.
AAO Mission: Thanks to your generosity, the AAO Board has paid $74,500 YTD for Rent Assistance and $85,000 YTD to our 20 Food Pantry Partners.
With your help, we are providing basic needs and emergency assistance to individuals and families in crisis.
Holiday Cheers: Mark your calendars for December 5 at the Savannah Center. The committee is busy planning a very fun night and all the funds raised go to the AAO programs. We will once again feature the Mystery Bags, Raffle Auction, Silent Auction, Deck The Walls Raffle, and the Heads or Tails Raffle. Sponsorships are available and more details to follow.
Together, we are making a positive impact on our community by helping those in need during this time.
Thank you!
Looking to Join a Committee?
Event Opportunities
The Apartment Association Outreach, Inc. is very excited to announce our thirteenth annual A Night Out for Outreach. The event will take place on Saturday, October 12, 2024 at the Hyatt Regency Cincinnati Hotel. Enjoy a fantastic evening with many industry leaders and friends in attendance. Cocktails begin at 5:00 pm followed by a sit down dinner at 6:30 pm. Please support this Outreach event and help our neighbors in need of assistance.
Event Chairs
Megan & Brian Lawhon PLK Communitites
Our six programs are: Rent Assistance, twenty Food Pantries, School Supplies, Educational Scholarships, Senior Events and Emergency Funds.
$2,500 Sponsor
6 Tickets to the main event – open seating Company Logo included on AAO Website
Recognition in GCNKAA Newsletters
Company Logo included in event digital presentation
*Deadline is 9/1 to receive all sponsor benefits
$1,000 Sponsor
4 Tickets to the main event – open seating Company Logo included on AAO Website
Company Name listed in event digital presentation
*Deadline is 9/1 to receive all sponsor benefits
Platinum Sponsor ($20,000)
Gold Sponsor ($10,000)
Silver Sponsor ($5,000) THE McLEAN FAMILY
To become a Champion For Outreach, please contact Rebecca McLean, Justin Seger, Susan Peck. Rebecca@gcnkaa.org - justins@hillsinc.com - susan@gcnkaa.org
