REVOLUTIONISING COLLABORATION: HOW MIDWICH ADDS VALUE

Pre sales

We consider our customer’s future growth and evolving needs and carefully select the right solution from our extensive and diverse vendor portfolio, with direct access to all vendors Providing a tested and certified solution, from qualified and experienced specialists in both audio and video�

Demo/loan

Our unique demo facility at Innovation House is the largest multi-vendor centre in Europe, supported by our satellite demo centres in Edinburgh and Manchester� We offer in-person and remote demonstrations, so customers get first-hand experiences of our UC&C solutions and their benefits, wherever they are We also offer loan units for on-site demonstrations that can stay on-site for a week’s trial

Finance

We offer credit services designed to suit our trade customer’s needs Our range of various solutions helps your business’s cash flow and budgeting flexibility

Project support

Our team provide support across the entire project lifecycle, from design to delivery With aftercare from our Mi Support services which can give 24/5 support when purchased with the hardware solution

We empower organisations to improve productivity with a consultative approach and localised support, tailoring our solutions to customers’ needs With our unrivalled expertise and a range of options to support customers at every stage of the buying process, we can help businesses achieve their objectives effectively�

Platform specialists

Our team have dedicated Microsoft and Zoom heads, who bridge the divide between global organisations and our customers This helps them build lasting relationships that benefit both parties

Global offering

With a vast network of offices and distribution channels across the globe, we can cater to the diverse needs of customers worldwide by providing localised support and expertise

Logistics

We have teamed up with the UK’s leading couriers to ensure products reach our customers as intended, regardless of value, size or location With a dedicated ACE team to help deal with your delivery questions�

Mi Services advanced tech support

We offer specialised technical expertise and support to our customers No matter the challenges, we are here to provide prompt and effective technical assistance Our services include 24/5 phone support, gold stock for next-day replacement, and the option to synchronise warranties across all our brands for the same duration�