Peninsula Warrior Air Force Edition 08.09.19

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L A N G L E Y - E U S T I S

AIR FORCE EDITION | 08.09.2019 | Vol. 09 | No. 31

FTX trains Airmen for deployed environment PG 8 For more online content, check out www.JBLE.af.mil

Army medics compete to be the best PG. 6

How to out-process effectively PG. 12

P u b l i s h e d i n t h e i n t e r e s t o f p e r s o n n e l a t J o i n t B a s e L a n g l e y - E u s t i s • w w w. p e n i n s u l a w a r r i o r. c o m

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www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

JOINT BASE LANGLEY-EUSTIS EDITORIAL STAFF Joint Base Langley-Eustis Commander Col. Sean Tyler Joint Base Langley-Eustis Public Affairs Officer Capt. Sara Harper • Sara.Harper@us.af.mil Joint Base Langley-Eustis Editor Aliza Reisberg • aliza.reisberg@us.af.mil Per Air Force Instruction 35-101/Army Regulation 360-1, only stories and photos submitted by members of the Department of Defense community and DOD news services may be printed in The Peninsula Warrior.

Any stories, photos or announcements must be submitted eight days prior to publication. Stories and photos should be submitted to the editor and/or assistant editor at 633abw.paedit@us.af.mil or Public Affairs Office, 601 Hines Cir., Fort Eustis, VA 23604. Announcements for the Community Section should be submitted to fteustismain@gmail.com. Announcements for the Outside the Gate Section should be submitted to fteustismain@gmail.com. For more information call 878-4920.

Authors’ names may be withheld, but all letters must include the authors’ signatures and telephone number.

The Peninsula Warrior is an authorized publication for all the members of the U.S. military. Contents of The Peninsula Warrior are not necessarily the official views of, or endorsed by, the U.S. Government, the Department of Defense, Department of the Air Force or the Department of the Army.

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Back to basics: student preparedness 633rd Air Base Wing Public Affairs

JOINT BASE LANGLEY-EUSTIS

With one flip, the calendar now reads August, signaling the back to school season is quickly approaching.

For busy parents everywhere, it is important to know the resources available to ensure children have a smooth transition back to school, explained Christine Stiefel, school liaison specialist at the 733rd Force Support Division, beginning with getting there.

“Academic time is vital, so please make sure your child is on time for school if you are providing them with transportation,” Stiefel said and offered advice to help ensure preparedness.

Parent tips for back to school: Make sure children eat a good breakfast:  Students who eat breakfast tend to have better concentration and score higher overall on tests.

Remember safety is key:  Parents should stay with their children at the bus stop to ensure they get on the bus safely.  Ensure children are aware of the safety rules for crossing the street and riding the bus.  If a child rides a bike to school, they should wear the proper safety gear, helmet, etc.

Child wellness:  Hand washing is by far the best way to keep kids from getting sick and prevent the spread of germs.

Knowing what a child needs for school ahead of time helps parents prepare, explained Stiefel.

“Each school division and even specific schools have different school supply lists,” Stiefel said. “The best place to find your child’s school supply list is either on your school’s website, at an open house or at your favorite school supply shopping location.”

To assist parents Stiefel explained the Virginia House and Senate passed bills on July 1, 2018 to aid military families with enrollment, tuition, reciprocity and other concerns military parents may have. Bills passed include:  House Bill 1085 – public schools; military students; enrollment.  Senate Bill 775 – public schools; military children; tuition.  House Bill 2 and Senate Bill 103 – Teacher licensure; reciprocity; spouses of Armed Forces members.

“When it comes to before and after school care, parents are able to request information specific to their current address and zoned school division, explained Stiefel.

As your school liaison specialist, I highly recommend that if your child’s school has an open house that you take the time to attend, not only to meet the teacher but also to

Airman 1st Class Sarah Dowe

get a glimpse of the new school,” Stiefel said.

Whether permanently changing station, experiencing new circumstances, or wondering about moving to a new area; parents should contact their school liaison to help make the transition as smooth as possible.

For more information please contact (757) 225-1885 for Langley or (757) 878-3514 for Eustis school liaisons.

We want to hear from you. Contact us at 633abw.paedit@us.af.mil, or call 878-4920 or 764-5701.

www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

These social media scams target the military

By Katie Lange DEFENSE.GOV WASHINGTON

Nowadays, you have to be cautious of everything you do online. Scammers are always trying to get money, goods or services out of unsuspecting people – and military members are often targets.

Here are some scams that have recently been affecting service members, Defense Department employees and their families.

Romance Scams In April, Army Criminal Investigation Command put out a warning about romance scams in which online predators go on dating sites claiming to be deployed active-duty soldiers. It’s a problem that’s affecting all branches of service – not just the Army.

CID said there have been hundreds of claims each month from people who

said they’ve been scammed on legitimate dating apps and social media sites. According to the alleged victims, the scammers have asked for money for fake service-related needs such as transportation, communications fees, processing and medical fees – even marriage. CID said many of the victims have lost tens of thousands of dollars and likely won’t get that money back.

Remember: Service members and government employees DO NOT PAY to go on leave, have their personal effects sent home or fly back to the U.S. from an overseas assignment. Scammers will sometimes provide false paperwork to make their case, but real service members make their own requests for time off. Also, any official military or government emails will end in .mil or .gov – not .com – so be suspicious if you get a message claiming to be from the military or government that doesn’t have one of those addresses.

If you’re worried about being

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scammed, know what red flags to look for. If you think you’ve been a victim, contact the FBI Internet Crime Complaint Center and the Federal Trade Commission.

DOD officials said task forces are working to deal with the growing problem, but the scammers are often from African nations and are using cyber cafes with untraceable email addresses, then routing their accounts across the world to make them incredibly difficult to trace. So be vigilant!

‘Sextortion’ Sexual extortion – known as “sextortion” – is when a service member is seduced into sexual activities online that are unknowingly recorded and used against them for money or goods.

Often, if a victim caves on a demand, the scammer will just likely demand more.

Service members are attractive targets for these scammers for a few reasons:  They’re often young men who are away from home and have an online presence.  They have a steady income and are often more financially stable than civil-

3 ians.  Because of their careers, they’re held to a higher standard of conduct.  Military members have security clearances and know things that might be of interest to adversaries.

To avoid falling victim to sextortion, don’t post or exchange compromising photos or videos with ANYONE online, and make sure your social media privacy settings limit the information outsiders can see – this includes advertising your affiliation with the military or government. Be careful when you’re communicating with anyone you don’t personally know online, and trust your instincts. If people seem suspicious, stop communicating with them.

DOD officials said sextortion often goes unreported because many victims are embarrassed they fell for it. But it happens worldwide and across all ranks and services. Here’s what you should do about it if it happens to you:  Stop communicating with the scammer.  Contact your command and your local CID office.  Do NOT pay the perpetrator.  Save all communications you had with that person.

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What is the IG?

www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

By Airman 1st Class Sarah Dowe

633RD AIR BASE WING PUBLIC AFFAIRS JOINT BASE LANGLEY-EUSTIS

For some, the Inspector General is just a term they have heard and many don’t understand the importance of the office or how to access them.

The IG is a resource that U.S. Army Soldiers and Air Force Airmen can use to file complaints to make positive changes or start an investigation into problems in the workplace.

“The main reason we exist is for the viable complaints resolution process,” said Jim LaBarre, 633rd Air Base Wing IG director. “We help people who can’t resolve issues within their chain of command, or where there’s a grievance channel or appeals channel that doesn’t exist, then they can come to the IG.” Although there are multiple initia-

A1C Sarah Dowe

Jim LaBarre, 633rd Air Base Wing Inspector General director and Jennifer Ellis, 633rd ABW IG inspector, pose for a photo at the 633rd ABW IG office at Joint Base Langley-Eustis, Aug. 5. LaBarre and Ellis talked about the importance of knowing how the IG can help U.S. Army Soldiers and Air Force Airmen.

tives from IG, a new one focuses on educating the people who live and work on base about their services.

“The TRUST initiative is one of our new programs. We identify key leaders, subject matter experts and key

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stakeholders by accomplishing and training the base populace program,” LaBarre said.

TRUST stands for train, recognize, utilize, sustain and trend analysis.  Train: identify key leaders, subject matter experts and IG stakeholders.  Recognize: provide recognition to key leaders and personnel who have helped the 633rd ABW IG perform its complaints resolution and training mission.  Utilize: key leaders and personnel to process IG complaints to their appropriate resolution path within established timeframes.  Sustain: new and long-standing relationships by remaining engaged with key personnel.  Trend Analysis: conduct analysis of complaints and provide briefs when it identifies systematic, morale or other problems impeding mission effectiveness.

According to Jennifer Ellis, 633rd ABW IG investigator, when a complaint is brought to them it does not need to be vetted through a chain of command.

“We don’t necessarily follow the chain of command,” said Jennifer Ellis, 633rd ABW IG. “No one can restrict somebody from coming to the IG.” Once a complaint has been submitted, the process for determining where a complaint should go is based on several variables.

“When we receive a complaint we do an analysis on it; if we determine it’s a command related issue that needs to be referred to command, we will send them the complaint and they owe us a report within 30 days.”

LaBarre said.

Based on those variables there are several avenues that a complaint can go down:  Transfer – to another IG office.  Referral – an organization or agency outside the Air Force IG system can more appropriately handle a complaint alleging a violation of instruction, policy, or procedure.  Investigate – decided after a thorough complaint analysis of all issues presented a detailed examination to uncover the facts and determine the truth of a matter.  Assist – giving aid or support to quickly remedy a personal problem.  Dismiss – a complaint is dismissed if a thorough complaint analysis determines it is not appropriate for IG investigation.

To contact one of the four Langley IG offices call:  633 ABW/IG, (757) 764-5162  HQ ACC/IGQ, (757) 764-8712  363 ISRW/IG, (757) 225-3834  480 ISRW/IG, (757) 225-3022 Or e-mail the 633 ABW/IGQ: 633abwigq@us.af.mil To contact the Fort Eustis IG office call: (757) 878-4844

www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

New DOD program leaves sexual predators nowhere to hide

By C. Todd Lopez A new Defense Department program called Catch a Serial Offender, or “CATCH,” aims to make it more difficult for perpetrators of sexual assault to evade identification and capture by law enforcement.

While the new tool isn’t good news for offenders, it’s expected to allow victims making a restricted report of sexual assault — a reporting mechanism that allows a victim to remain confidential — to help investigators do a better job of finding wrongdoers and bring them to justice.

“Victims of sexual assault deserve our best support and resources,” said Dr. Nate Galbreath, acting director of the DOD Sexual Assault Prevention and Response Office. “We’re excited for the launch of CATCH, which will

empower victims to disclose information about their assailant or assault in a safe and confidential way.”

Sexual aggressors don’t always limit themselves to just one victim, said Galbreath, a forensic psychologist who has assessed and treated a variety of offenders. What’s more typical, he said, is that they tend to commit multiple assaults over time.

“Research suggests that some suspects commit multiple incidents before being reported or caught. With the launch of the CATCH Program, the department has a new tool to identify these suspects,” Galbreath said.

DOD’s new CATCH Program allows victims of sexual assault who’ve opted to file a restricted report to anonymously put the details of the assault into an online repository. De-

tails can include such things as the name of the perpetrator, rank, height, tattoos or other distinguishing factors.

Both recent victims and those from years past can participate in the program, Galbreath said.

“What’s great about this new program is that both currently serving and veteran service members who made a restricted report can participate,” he said. “We hope that those who have since left the service will consider contacting a sexual assault response coordinator and opt into CATCH.” The CATCH Program database is accessible worldwide. As a new entry into CATCH is created in one location, the details regarding the perpetrator can be compared to the details of other unrestricted reports of sexual assault that have happened elsewhere at other times.

Victims of sexual assault remain anonymous when they volunteer to add information into the CATCH Program. After details of an alleged assault are entered into the system, it’s criminal investigators at the headquarters of the Naval Criminal Investigative Service, the U.S. Army Crimi-

5 nal Investigation Command, and the Air Force Office of Special Investigations — not agents at local installations — who analyze suspect information that has been entered. These investigators will never know the name of the victim.

If those agents find a “match,” which means that one victim’s submission describing a suspect matches the submission of another victim’s suspect — then those investigators will notify Sexual Assault Prevention and Response personnel of their findings.

Once that notification is made, a CATCH Program representative or a sexual assault response coordinator will contact the victims to let them know. Victims can then use the new information to decide whether they want to convert their restricted report to an unrestricted report, which will allow a criminal investigation into the assault allegations to go forward.

If victims choose not to convert their restricted report to an unrestricted report, they continue to be anonymous — their names are never revealed. CATCH submissions remain in the system for up to 10 years.

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www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

Calming the Storm: Army Medics compete to be the best

By Airman 1st Class Monica Roybal 633D AIR BASE WING PUBLIC AFFAIRS JOINT BASE LANGLEY-EUSTIS

The Fort Eustis Medical Department Activity recently hosted the Regional Health Command Atlantic Best Medic Competition in conjunction with the Iron Diamond Challenge at Joint Base Langley-Eustis, July 29 – Aug. 2.

Participants in the Iron Diamond Challenge, an annual event exclusively for first sergeants that measures and evaluates leadership skills, partnered to lead Soldiers from 15 units as they competed in two-man teams in the Best Medic Competition.

Realistic competition evaluating tactical medical proficiency in simulated combat environments tested competitors as they faced 48 hours of continuous operations that began with the Army Combat Fitness Test and continued to combat water rescue, dynamic pistol shooting, day and night land navigation, mass casualty rescue, care under fire scenarios, basic warrior tasks, written tests and a 27-mile ruck.

“It’s a real test of endurance, strength and mental agility,” said U.S. Army Staff Sgt. Kelly McGalliard, MEDDAC troop medical services noncommissioned officer in charge. “During this competition, not only are we testing our medical skills, but we’re testing them [participants] in different scenarios and different environments they’re going to be used in as far as operations.”

One such scenario is the care under fire exercise, which required competitors to enter a simulated combat environment and execute combat lifesaver tactics, patient evaluation, treatment and casualty evacuation.

“It was chaos, but we were able to focus on our objective and complete our mission,” said Staff Sgt. Darwin Prudencio, MEDDAC patient administration division noncommissioned officer in charge. “It was overwhelming because there was so much going on with all the smoke, people yelling at us and banging on the walls. The

Airman 1st Class Monica Roybal

U.S. Army Soldiers secure a location during the Regional Health Command Atlantic Best Medic Competition at Joint Base Langley-Eustis, July 31.

U.S. Army 1st Lts. Paige Robins and Bryan Basham, Womack Army Medical Center clinical nurses at Fort Bragg, N.C., ruck to their next objective.

stress was so real and the role-players did such a great job in creating that environment.”

Prudencio, who was previously named installation-level best medic, explained the most challenging aspect was working under continuous operations as Soldiers were only able to rest in short bursts between objectives.

“We would have five minutes here or 10 minutes there to rest our eyes for a bit,” Prudencio continued. “After completing our tasks, we had just enough time to drink water and recover for a few minutes then we would have to get up and start ruck-

U.S. Army Soldiers simulate a combat medical rescue scenario during the Regional Health Command Atlantic Best Medic Competition at Joint Base Langley-Eustis, July 31.

ing to the next objective.”

According to McGalliard, the weather posed an added challenge but competition organizers considered it important training for when service members are suddenly deployed and must immediately adjust to conditions and execute a successful mission.

“The weather here is very hard to predict and it was sweltering throughout the week,” McGalliard said. “We had competitors here from across the region that may have been coming from a much cooler environment, but they adjusted quickly and pushed themselves to perform under these

harsh conditions.”

The competition concluded with an awards ceremony at Wylie Theater where Staff Sgt. Claevon Salter, Medical Services Clinic noncommissioned officer and Staff Sgt. Philip Matherly, Dwight D. Eisenhower Army Medical Center radiology noncommissioned officer at Fort Gordon, Georgia, were announced as the winners of the Regional Health Command Atlantic Best Medic Competition.

Salter and Matherly will move on to compete at the Army Medical Command Best Medic Competition at Joint Base Lewis-McChord, Washington.

www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

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Squadron Officer School revamps Think Tank model

By Squadron Officer School Staff MAXWELL AIR FORCE BASE, ALA.

Faculty at Air University’s Squadron Officer School have streamlined and updated a popular elective designed to challenge students to come up with creative solutions to some of the Air Force’s nagging problems.

The recently redesigned SOS Think Tank elective has already produced results that have caught the attention of senior Air Force leaders.

The SOS Think Tank elective has been in place since 2013.

Over the years and through numerous iterations, however, the elective became too cum-

bersome to efficiently manage, and its internal workings were not reflective of contemporary design models, according to SOS officials. SOS leaders knew they had to change the model if it were to remain effective and relevant.

One of the steps taken recently in redesigning the elective was to enroll select SOS faculty members in various courses that excel in teaching innovative techniques to solve complex issues. Some of the courses were Stanford University’s Design School, the Joint Special Operations University’s Special Operations Forces Design and Innovation Basic Course at Hurlburt Field, Florida.

Senior Airman Alexa Culbert

A Squadron Officer School students listen as they receive initial feedback on their Think Tank elective presentation, May 3, Maxwell Air Force Base, Ala.

Other steps included being more discerning in deciding which students would be accepted to take the elective, being more selective with the faculty who facilitate the elective, and having the facilitators take a more hands-on approach in leading the elective, guiding the students through periods of individual research, small group sessions and larger

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“We wanted to provide students a higher quality experience with more in-depth workshops along the way,” said Lt. Col. Jason Trew, a Stanford school graduate who spearheaded many of the changes to the Think Tank program.

“We’re now much more selective for both the faculty and the students. Facilitators must

have experience with design thinking, and students must be eager to play with wild ideas and do so as a team.”

After students apply for the elective, faculty use several strategies to select a diverse group of students. For example, internal teams are formed based on the results of self-reporting personality inventory instruments. The intent is to get students who think differently from one another to exchange ideas and build upon each other’s thought processes, leveraging strengths and mitigating weaknesses in a team dynamic.

“SOS students are incredibly intelligent and talented,” said Maj. Juan Ramirez, one of the senior Think Tank coaches and design facilitators. “They consistently impress when placed in the right environment with gentle guidance.”

Within a few short months, all the work that has gone into the redesign has produced positive results.

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FTX TRAINS AIRMEN FOR DEPLOYED ENVIRONMENT

By Airman 1st Class Marcus M. Bullock 633RD AIR BASE WING PUBLIC AFFAIRS MARINE CORPS BASE QUANTICO, VA.

Trucking through the woods, sweat dripping from their foreheads with every step, Airmen try to cool their bodies in the scorching heat. Surrounded only by the forest, with light barely peeking through the trees, members of the 633rd Security Forces Squadron, 633rd Force Support Squadron, and 633rd Medical Operations Squadron teamed together for a field training exercise simulating dayto-day operations in a deployed environment at the Marine Corps Base Quantico in Quantico, Virginia.

The buzzing from the insects in the forest is only dwarfed by the sounds of leaves rustling and twigs snapping under their feet as they progress through a grueling 11-mile march.

Stopping only on occasion to hydrate before continuing with the mission, they near their objective.

Quieting their footsteps as they try to recon the enemy’s position; silence could be the difference between life and death for the members participating who may face this situation in a real combat environment at some point in their military career.

While at Quantico, the 633rd SFS members, known as defenders, sharpened their skills while conducting day and night reconnaissance operations, establishing a forward operating base, and clearing villages to acquire a specific target.

According to U.S. Air Force Maj. Matthew Hall, 633rd SFS operations officer, the field training is preparing Airmen to perform in high-paced environments by exposing them to a multitude of stressful factors.

“Most of the tasks that we are going to be asked to do in a deployed environment are usually done under a high stress situation,” Hall said. “Because of that, the training that’s required for Airmen to be proficient in their jobs, requires us to simulate that high stress environment and to train to musclememory.”

Patrolling, reacting to indirect fire and entry control procedures helps push the Airmen to the brink of exhaustion to build the skills needed in a combat environment, said Hall.

“These FTXs are awesome training opportunities for these Airmen not only for the mental aspect, but the physical aspect as well,” said Senior Airman Jordan Ryan, 633rd SFS unit scheduler/trainer.

“Taking them out through the woods and learning these tactics that they probably haven’t seen in a while is overall a great learning experience and if we keep these up, we’re going to have a lot tougher defenders out there.”

Feeding the beast While defenders trucked through miles of untamed terrain, feeding the beast fell to the small team of eight who also practiced their expeditionary skills by feeding more than 100 members participating in the FTX. Finding dining accommodations in the woods complicated their mission so Airmen set up a food preparation tent to store, cook, and serve meals – a skill they may need if downrange.

“This is what we are going to have to do when we are deployed to a bare base or a location that doesn’t have the infrastructure we need,” said Master Sgt. Adam Rains, 633rd FSS sustainment services flight superintendent. “This training is a really good opportunity for us because it’s been harder to get our younger Airmen experience on this field feeding equipment.”

With each hot meal provided, the 633rd FSS Airmen saw first-hand how valuable their hard work was to the other members of the exercise.

“They don’t want to stay back from the [feeding] shifts,” said Capt. Laura Haggerty, 633rd FSS officer in charge. “They all want to go to the feeding operation because they get to see that real-time gratitude that comes with our mission.”

U.S. Air Force Airman Christopher Dranka, 633rd Security Forces Squadron installation entry controller, monitors the area while marching.

Care under fire As temperatures rose well into the triple digits during the FTX, members of the 633rd MOS cared for participants while working to decrease the possibility of heat related illnesses, a very real threat.

According to Tech. Sgt. Christian Roebbelen, 633rd Medical Operations Group paramedic, the deployed environment allowed his Airmen the opportunity to handle real-life medical issues while training for hostile conditions.

With the nearest hospital over an hour away, it was up to the paramedics on-scene to perform patient evaluations, administer medical aid, and transport injured Airmen to receive further medical treatment.

“We don’t get to work a lot as stand-alone medics so it’s great training and a refresher for us,” said Roebbelen. “We are here to support our members, regardless of the environment.”

Over the course of five days, the combined effort of the three units helped execute an FTX that enabled Airmen to increase their real-world readiness capabilities. From conducting security operations exercises to providing medical aid to feeding everyone out in the field, every Airmen had a role to help accomplish the FTX mission.

Airman 1st Class Marcus M. Bullock

Members of the 633rd Security Forces Squadron from Joint Base Langley-Eustis walk through a red smoke grenade after completing a medical evacuation drill during a field training exercise at Marine Corps Base Quantico, Va., August 1. To help hone their skills, members of the 633rd SFS were instructed by Airmen who were Ranger-qualified.

U.S. Air Force Airman 1st Class Steven Renninger, 633rd Security Forces Squadron installation entry controller, surveys for enemy combatants.

A member of the 633rd Security Forces Squadron from Joint Base Langley-Eustis loads ammunition into a magazine.

U.S. Air Force Airman Jakob Laurence, 633rd Force Support Squadron services apprentice, prepares meals for members participating in a field training exercise.

U.S. Air Force Staff Sgt. Aryol Alvarado-Espinoza, 633rd Security Forces Squadron installation entry controller, conducts night operation entry control procedures

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www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

U.S. Air Force

U.S. Air Force Col. Clinton Ross, 633rd Air Base Wing commander, speaks with Robin Urban, 633rd Force Support Squadron lodging manager about living conditions of the temporary living facilities at Joint Base Langley-Eustis, July 15.

Taking action for the best experience at JBLE

By Col. Clinton A. Ross,

633RD AIR BASE WING COMMANDER

As many of you know, the Air Force is powered by our most valuable weapon system: the human machine. Your service and dedication to the mission is never left unnoticed.

Leaders at all levels remain committed to ensuring an environment of safety and security of our Airmen and their families not only to survive in but to thrive in.

Recent issues have highlighted the need to again refocus on what’s really important; our Airmen. Chief Peterson and I, along with group and squadron commanders have spent the past several weeks inspecting our Temporary Lodging Facilities, Extended Stay Rooms and

Airmen’s Dorms.

We have and will continue to conduct quality assurance checks to ensure cleanliness and living conditions are up to our safety and sanitation standards.

As always, the Department of Defense is committed to providing safe, quality and well-maintained housing and facilities across our installations. We highly encourage any Airman, Soldier, Sailor, Marine or Guardsman to report any and all poor quality of life issues to their chain of command or appropriate agency for immediate action.

This includes everything from the facility upkeep, floors, mattresses, furniture, pest control, mold, paint, bathroom cleanliness to name a few but the list continues on.

Here at the 633d Air Base Wing, we strive to deliver excellent support to all personnel and their families at Joint Base Langley-Eustis.

As a personnelist by trade, I’m in the business of retaining talented people and providing the best experience for customers. Talent management is extremely important to us and providing a healthy and safe environment is essential to maintaining that talent.

As a proactive measure, we will complete a 100% inspection of the temporary lodging facilities by the end of this summer. We are working to improve and modernize our housing and lodging facilities and hope to hear from you through feedback.

If there’s an issue you’d like addressed please elevate it, we don’t want our residents to suffer in silence or feel like we’re not available.

This is a top priority for leaders at every level. Whether you’re a frontline supervisor or a commander, we

all need to be part of the discussion to identify concerns. Please highlight any issues to help bring about quick resolutions.

To continue providing services at the high standards you deserve, we want to hear from you through feedback.

Here are some options for you to discuss any comments, suggestions, or concerns:  Call the Front Desk of lodging or work with the Dorm Council  Submit feedback via the JBLE Langley Dorms app  Submit an ICE comment at https://ice.disa.mil/  Contact me directly at 764-6330 or through the Commander’s Action Line at https://www.jble.af.mil/ Public-Affairs/Contact-Us/ We take all feedback seriously because we care about you, your families and our JBLE community. With your help we hope to make this the most sought after assignment for our Airmen.

www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

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AFWERX Fusion, MDO Challenge foster culture of collaboration, innovation

By Staff Sgt. Jordyn Fetter AFWERX

LAS VEGAS

The collisions that are common in the private sector are few and far between for Airmen and other military members who are increasingly looking for ways to advance their branch’s capabilities.

To better foster a culture of collaboration and innovation within the Air Force, AFWERX Fusion brought more than 1,200 people from business, military and academia as well as close to 120 Multi-Domain Operations Challenge teams and companies together under one roof July 23-24.

“We’re here to build, not only technologies, but to build out those relationships and

that ecosystem so that we can secure our nation’s future,” said Dr. Brian Maue, AFWERX CEO. “What history suggests is, if people are given a creative environment and a safe place to experiment with new ideas, amazing innovations can happen.”

As AFWERX’s flagship event, Fusion entices participation from various organizations, sectors and missions to listen to speakers and panelists, share ideas and collaborate on the spotlight AFWERX challenge of the year.

A total of 317 teams initially submitted to this year’s focus, the MDO Challenge, and 100 were invited to AFWERX Fusion along with 20 Small Business Innovation Research contract recipients. Following

Bridget Bennett

An AFWERX Fusion exhibitor demonstrates his Multi-Domain Operations-related product for an attendee during the event on July 23 in Las Vegas.

judging during the event, 30 teams were selected to attend the demonstration day scheduled Sept. 10-12 at the AFWERX Vegas Hub. “Multi-domain operations is a very complex challenge,” Maue said. “What the AFWERX Fusion Xperience has done is bring together industry, research, and military leaders to put together proto-

type concepts that our military stakeholders can look at and say, ‘I want to make American stronger by developing these prototypes to best handle the multi-domain operations challenge.’”

Exhibitors, 60% of which had never worked with the military before, were recognized for their efforts toward making the Air Force more le-

thal, efficient and effective across air, space, cyber, land and sea environments. “[The] AFWERX Fusion event is a great example on how other government agencies should be embracing technology, entrepreneurs and academia to rapidly prototype and solve some of the greatest challenges we are facing in this country and abroad,” said Pamela Norton, chief executive officer and founder of Borsetta and one of the 30 finalists. “The Fusion event was professional, objective, informative and a great collaborative platform that is bringing together our military, solutions providers, technologists and academia into an open environment to make this country and our world a better place!”

AFWERX is designed to more quickly, effectively and efficiently solve some of the toughest challenges that the Air Force faces through innovation, collaboration and outof-the-box approaches.

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12

www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

On the road again: How to effectively out-process

By Senior Airman Tristan Biese 633RD AIR BASE WING PUBLIC AFFAIRS JOINT BASE LANGLEY-EUSTIS

Personnel from the 633rd Force Support Squadron Military Personnel Flight recently hosted the 2019 MPF Roadshow at Joint Base LangleyEustis, July 31.

The roadshow highlighted several programs and explained some of the changes Airmen can expect to see, more specifically how individuals can effectively outprocess.

“Our goal is to provide premier customer support for issues directly impacting your career,” said U.S. Air Force 1st. Lt Carly Hubert, 633rd FSS chief of career development. “[The roadshow] is our chance to update the base population on the processes and programs we use within the MPF.” Before individuals can begin out-processing, they must first receive an official notification through email with specific information about the assignment, documents necessary for the assignment and an out-processing timeline.

“During out-processing we are accepting all documents or [we won’t accept any] documents,” said Senior Airman Kelsey Farris, 633rd FSS outbound assignments journeyman. “We will no longer be doing onesietwosies because of accountability for the documents.”

According to Farris, some things that may slow down a member’s out-processing are medical paperwork, medical clearances and items that are not completed by the specified suspense date.

“If the [paperwork] is not

accomplished by the suspense dates…done within 30 days, just give our office a call,” Farris said. “We want to make sure you are taking initiative on your assignment and making sure you get as many documents completed as you can.”

Once an individual receives their orders they must call the Outbound Assignment office to schedule their final out appointment.

Know before you go:  Final out-processing are official appointments, members must be in uniform  Members must bring two copies of all documents to their appointment  All items on the virtual out-processing checklist must be signed off before the appointment is completed, no wet signatures “If any members are within 60 days of their projected departure date, [they] are subject to get accelerated orders,” Farris said. “This means [they] are subject to not turning in some, little, or no documents before getting orders.”

According to Farris, this process was created to help expedite the out-processing steps that require orders to complete. However, individuals are still required to complete their documents before processing their orders.

Below are some exceptions to the accelerated orders process:  Exceptional Family Member Program Q-coded members  Personnel Reliability Program assignments  Accessions  Pipeline students  Officer Training School selectees

Senior Airman Tristan Biese

Personnel from the 633rd Force Support Squadron Military Personnel Flight recently hosted the 2019 MPF Roadshow at Joint Base Langley-Eustis, July 31. The roadshow highlighted several programs and explained some of the changes Airmen can expect to see, more specifically how individuals can effectively out-process. For more information, questions or to provide feedback contact 757-764-7047 or email 633FSS.FSPD.Outbound@us.af.mil.

Airmen will receive a system-generated email stating they are eligible to apply for base of preference. This means Airmen will no longer update their preferences in the Virtual MPF but rather in the Assignment Management System.

For Airmen who do not wish to receive a new assignment, an Air Force Form 964 must be submitted through the vMPF to cancel their as-

signment.

“In the middle of the form, there will be specific limitations depending if you are a first-term or career Airmen,” Farris said. “For first-term Airmen, you can reenlist, you can promote but you cannot extend [your enlistment] or apply for a voluntary assignment. Career Airmen can’t promote, can’t reenlist and they can’t extend [their enlistment].”

While Airmen may be able to submit the form, there is no guarantee their orders will be cancelled. Farris advises Airmen to include detailed reasoning why the assignment can’t be accepted. They may help with the cancellation approval process.

For more information, questions or to provide feedback contact 757-764-7047 or email 633FSS.FSPD.Outbound@us.af .mil.

www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

JBLE Community Commissary closure

The Fort Eustis Commissary will be closed Aug. 27 and 28 for a formal store inventory. For more information, call 878-1546.

Bioenvironmental Engineering new location

Bioenvironmental Engineering moved to building 90, 74 Nealy Ave., behind the Dental Clinic. The primary office phone numbers are now 764-7069 and 764-7760. As a reminder, gas mask fit test appointments are available Tuesdays and Wednesdays from 8:30 to 10:30 a.m. Appointments are scheduled by unit deployment managers by phone or SharePoint (https://cs2.eis.af.mil/sites/12645/ Lists/Calendar/calendar.aspx). UDMs may also call to determine if deploying members have a current fit test in the electronic database. Walk-ins are accepted for short-notice deployments and permanent change of station.

Regular respiratory protection fit testing, including N-95 fit testing, is accomplished on a walk-in basis Mondays and Wednesdays from 1 to 3:30 p.m.

Spaatz Drive Closure

Spaatz Drive, located north of the Hospital, between the Base Exchange and the north entrance to the Hospital, will be closed for 45 days, starting August 14. Both lanes will be blocked to install new electrical vaults and underground conduit, to support the Hospital Addition and Central Utility Plant construction. For additional information, contact Base Civil Engineers Project Manager, Paul Burgener, at Paul.Burgener@ us.af.mil or 757-2259565.

OCP’s at JBLE

Langley Air Force Base began selling OCP’s August 5 at clothing issue on base. Hours for August 5-10 will be from 8 a.m. – 4 p.m., for Monday through Friday, and 9 a.m. – 3 p.m. on Saturday. There will be restrictions in place for all phases of the rollout including two sets maximum purchase per airmen and purchases are only authorized to airmen assigned to Langley. Airmen will need to bring their orders to clothing issue to show proof of their assignment to allow for purchase. Airmen can print their orders from virtual MPF.

2018 Langley AFB Water Quality Report

The 633d AMDS Bioenvironmental Engineering has generated the 2018 Langley AFB Water Quality Report.

The report has been approved by the Virginia Department of Health, Office of Drinking Water (VDH-ODW) in accordance with (IAW) Code of Federal Regulations (CFR) Title 40, Virginia Administrative Code (VAC) for Waterworks Regulations Title 12, Chapter 590 (12VAC5-590), and Air Force Instruction (AFI) 48-144, 21 October 2014, Drinking Water Surveillance Program. For more information, visit our website www.jble.af.mil.

Airmen and Family readiness Center upcoming events

 Newcomer Orientation Briefing - The A&FRC will host

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Submit Eustis Community announcements to pw@militarynews.com the Langley Newcomers Orientation Briefing from 7:30 a.m. – noon, July 30, at the Bayview Commonwealth Center. For more information, call (757) 764-3990.  From CoupleHood to ParentHood – There will be a from CoupleHood to ParentHood workshop from 2 p.m. – 3 p.m., July 31, in the A&FRC classroom, 45 Nealy Ave, B Wing, Room 100. This workshop will be open to all DoD ID cardholders. To register, please call 764-3990.  Resume Writing Workshop: 9:30 a.m. - noon, August 7 (Bateman Library, 42 Ash Avenue) Learn how to write an effective resume for the private sector that will open the door to your next career opportunity. Please call 764-3990 to register. Open to all Job Seekers w/DoD ID Card.  Plan My Move: 1p.m. – 2 p.m., August 7 (A&FRC Classroom, 45 Nealy Avenue, Wing B, Suite 100) This is a PCS preparation seminar for active duty and family members.

Mandatory for E1 – E4 PCS’ing for the first time and all ranks PCS’ing OCONUS for the first time. This briefing also serves as a remote tour pre-deployment briefing.

Family members are encouraged to attend. Virtual MPF out-processing tasks will be cleared after completion.

Please call 764-3990 to register.  Saving and Investing Strategies: 10:30 a.m. – noon, August 9 (Bateman Library, 42 Ash Avenue) Upon completion of this course, participants should be able to understand the purpose and value of saving and investing. This course will also introduce to learners how to evaluate and choose appropriate tools and techniques to build wealth.

Please call 764-3990 to register. Open to all DoD ID cardholders.

Initiation of the Separation Process

As of January 31, 2019, a new process for separating or retiring has been implemented. If you are expecting to separate in the next six months log into your Individual Medical Readiness (IMR) via the Air Force Portal to begin your Separation Health Physical Exam (SHPE) process.

Click the SHPE tab, follow the instructions in the SHPE box and complete/generate the form 2807 and email directly to the SHPE Coordinator, Ms. Sabrena Tucker. For any questions, please call 764-9520.

Electronics Eligible for Back-to-School Layaway at the JB Langley Eustis Exchange for Limited Time

To help military families stay on budget while preparing for the school year, the Army & Air Force Exchange Service is expanding its layaway program to include computers, tablets and more from July 1 to Aug. 31. Laptops, desktops, iPads, notebook computers, tablets and other electronics that support educational excellence are not usually eligible for the Exchange layaway program, but Soldiers and their families can enjoy the expanded program before the school year. A $3 service fee and a 15% deposit are required to place these and other items on layaway, and the items must be picked up by Aug. 31.

Shoppers can visit the JB Langley Eustis Exchange for more information.

JBLE Stop the Bleed Campaign

Stop the Bleed is a program designed to teach the public proper bleeding control techniques before the arrival of first responders, increasing a victim’s chances of survival.

In the coming weeks, Bleeding Control Kits will be dispersed throughout JBLE and placed in public automatic external defibrillator (AED) cabinets. For more information, or to schedule life-saving bleeding control training for your work center, contact MSgt Bryan Senecal from Langley Fire and Emergency Services @ 764-4222 or bryan.senecal@us.af.mil

Disability Claims Application

AMVETS representative is available at the SFL-TAP Center (bldg 705 Washington Blvd, Room 71) every Monday and Wednesday, 8 am - 4 pm to assist transitioning Soldiers with VA Disability Claims. Contact Mr. Timothy Allen, timothy.allen3@va.gov or (336) 618-1466 to schedule your appointment. No walk-in service is available.

JBLE PT Pacer Program

Active duty members that excel on their PT test (run) can volunteer to be a qualified pacer for runners needing extra motivation during the run portion of their PT test.

Volunteer pacers will be available on a list at the Fitness Centers and FAC. Mock PT test with a pacer prior to official PT test is also an option.

For more information on the program, please see attached and/or contact SSgt Alyson Silidker at the ACC Fitness Center, 764-5791. Thank you for your time and have a beautiful day!

Sports Physical Announcement

The 633d Medical Group is preparing for School and Sports Physicals as the summer approaches. The Pediatrics and Family Health Clinics are teaming up to provide parents and families more School and Sports Physical appointment times throughout the summer. Designated School and Sports Physical appointments will be available for eligible students, ages 4 – 18 years of age starting 17 June and ending 27 September.

Now Hiring! JBLE Exchange

The Joint Base Langley-Eustis Exchange has immediate job openings to include retail positions in the main store express, as well as jobs at food facilities in the food court. The Exchange offers benefits, including paid vacation and sick leave for regular full-time and part-time associates. Those interested in applying for the job opportunities can visit ApplyMyExchange.com or contact the local Human Resources office at 757-887-2742 ext. 2.

In order to keep these appointments running smoothly for all of our participants, please be sure to accomplish the following prior to arrival to School/Sports Physical visits: a. Obtain the Commonwealth of Virginia School Entrance Health Form from the clinic or online at: http:// www.vdh.virginia.gov/content/uploads/sites/58/2016/12/ See

JBLE | 14

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www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

JBLE Community Continued from13 MCH-213G-032014.pdf b. If there are specific sports physical forms for your school, please obtain them from the school. Otherwise, obtain the generic form online at: http://sbo.nn.k12.va.us/ athletics/documents/VHSLphysical.pdf c. Fill out all appropriate information required on the forms prior to the appointment (typically this is the first page labeled “Health Information Form”). d. Remember to bring any prescribed eyewear. e. Ensure your child is dressed in loose fitting clothes and easy to remove footwear. f. Bring any immunization records that you have for the child. g. To book the appointment please call 757-225-7630, option 1.

Submit Eustis Community announcements to pw@militarynews.com every component of fitness for all levels of athletes and to also teach and encourage fitness. For more information, contact Staff Sgt. Earl White at earl.white.3@us.af.mil or Tony Arroyo at victor.arroyo@us.af.mil.

JBLE Retiree Council

The JBLE Retiree council will meet every third Wednesday each month at 8:30 a.m. – 9:30 a.m., in the Army Community Service conference room, building 650, on Fort Eustis. Retirees and those who are approaching retirement from all military branches are invited to attend the free meetings. Members can stay connected with their community and local events, as well as learn more about investments, benefits and other military-related information. For more information or to join, contact (757) 878-5884, (757) 218-7118, or torrence0512@gmail.com.

OSI Foreign Travel Brief

633 ABW/EO Hours

Running Club

Pharmacist Cough and Cold Clinic

The Office of Special Investigations will be hosting foreign travel briefs at 8 a.m., every Thursday (except Holidays & Wing Down Days), at the 633rd Air Base Wing Security Forces training room at 175 Sweeney Blvd, bldg.

775, rm 210. For more information, call 757-764-7972.

The JBLE Running Club will begin holding running workouts every Tuesday starting at 11:30 a.m. The duration of the workout will vary week-to-week, but will usually be 30-45 minutes. The club will meet at the F-15 next to the Armistead gate (outside bldg. 330), and run the flight line with different workouts each week. Wear appropriate clothing for running and bring water!

Home Buying and Selling Seminar

Come and learn about the home buying or selling process. Home Buying seminars are held the second Tuesday of each month, 6-9 pm and Home Selling seminars are held second Wednesday of each month, 6-9 pm. Seminars are at JBLE-Langley Housing Office (Bldg 65), 11 Burrell Street. Must register no later than two days in advance. Call 764-5048 to register.

Toastmasters Club

The Old Point Toastmasters Club will meet the first and third Wednesday of each month at 11:40 a.m. to 12:40 p.m. at the Fort Eustis Soldier Support Center, 650 Monroe Ave, Rm 106, to help attendees become better speakers, leaders, or just improve their conversation skills. Visitors are always welcome. For more information, visit https://oldpointcomfort.toastmastersclubs.org or call 878-2204/2977.

Alpha Warrior fitness class

The 633rd Force Support Squadron gym staff will host a free “at your own pace” Alpha Warrior class from 11:3012:30 p.m., every Tuesday and Thursday, at the ACC gym Alpha Warrior rig. The class will teach attendees to exercise the entire body in full body circuit training by hitting

The Fort Eustis and Langley Equal Opportunity Offices will operate under normal customer service hours from 8 a.m. to 3:30 p.m. The offices will close daily from 11 a.m. to noon. For more information, call (757) 764-5877/5878 or (757) 878-4797/0022.

Dependent and Retiree patients between the ages of 18 to 70 who are enrolled to USAF Langley Hospital can be seen at the 633 MDG Pharmacist Cough and Cold Walk-in Clinic. Patients should check in at the Family Health Clinic front desk and ask to be seen at the "Pharmacist Cough and Cold Clinic." Clinical Pharmacists will evaluate and, if needed, prescribe medications. Patients with the following symptoms cannot be seen in the Cough and Cold Clinic: patients having any symptoms of severe illness/ disease such as shortness of breath/wheezing, active asthma attack, chest pain, coughing up blood, etc. Cough and Cold Clinic walk-in times are 8 to 10 AM and 1 to 3 PM Monday-Friday.

Durand Entry Control Facility (NASA gate) changes

Security Forces personnel will no longer man the Durand Entry Control Facility (NASA Gate). Personnel will still have their credentials checked by guards at the main NASA gate, however, their credentials will not be checked again at the Durand Entry Control Facility. NASA guards will still man their side of the Durand Entry Control Facility and will only allow CAC holders (no dependent ID cards) to enter NASA property. Additionally, no commercial vehicles are allowed access to NASA property. The Durand Entry Control Facility hours are from 6 to 9 a.m. and 3 to 6 p.m., Monday through Friday.

Manpower shortage impacts 633rd Medical Group services

The 633rd Medical Group strives to provide Trusted Care to all they serve, while supporting many deployed and home-station missions. Due to contract vacancies

and multiple provider deployments/permanent changes of station during the coming months, it will take longer to receive appointments and have messages returned. In light of these staffing concerns, TRICARE will temporarily enroll only Active Duty service members and their family members. This action is being taken to ensure patients receive the care they deserve within the established standards. There will be no enrollment changes or action taken to any patients who are already enrolled at the 633rd Medical Group, regardless of category. For questions regarding TRICARE benefits, or for enrollment assistance to locate the best medical facility to meet healthcare needs, contact the TRICARE Information line at 1800-TRICARE or 1-800-874-2273.

JBLE Family Child Care Program

The Joint Base Langley-Eustis Family Child Care Program is looking for child care providers interested in a professional, portable career that will allow them to stay at home and run a home-based business. The program is available for children ages two weeks to 12 years old. Child care providers must be at least 18 years old, be able to read and speak English, be in good health, and willing to undergo a background check. The FCC will provide training and materials to get your business started. For more information, call Fort Eustis at 878-5584/5726 or Langley Air Force Base 764-3585/2835

Fort Eustis’ Groninger Library encourages reading

Fort Eustis’ Groninger Library has implemented an ongoing Reading Program entitled "1000 Books Before Kindergarten" and "1000 Books from 1st -5th grades." For every 100 books read, children can take their reading log to the library to receive a prize. After reading 1000 books, children will receive a free t-shirt. For more information, contact the library at 878-5017 or visit www.groningerlibrary.com.

Do you know your Special Victims’ Counsel at JBLE?

The Special Victims’ Counsel at Joint Base Langley Eustis provides confidential legal advice and assistance, advocates the voice and choice for sexual assault victims and protects the rights and privacy interests of SAV, among other services. For more information or to reach the SVU, contact them at 225-1629.

Live Fire Schedule

IAW ASA Regulation 350-1 (http://www.eustis.army.mil/Pubs/Chap3/ TCFE%20Reg%20350-1.pdf) and Range Safety Brief, OIC / RSO Certification Block of instruction: The Range Safety OIC/RSO Certification brief is conducted every Friday at Range Operations (Bldg. 2432 Mulberry Island Road). Start time is 9 a.m. A Commander’s certification Memorandum is required. See

JBLE | 15

www.peninsulawarrior.com • Peninsula Warrior - Air Force • August 9, 2019

JBLE Community Continued from14 Ranges, Training Areas, and associated facilities are Off Limits to personnel not engaged in Scheduled firing, training/recons, or inspections unless clearance is obtained in person from Range Operations.

For hunting and private owned weapons range requirements contact Outdoor Recreation at 757-878-2391.

Range schedule until August 5: DATE... RANGES... TIMES August 9... BTRAC, R1, R2 MAITENANCE R3, R4 R5, R6... 7 a.m. to 10 p.m.

August 10... POF R3 WILDLIFE HABITAT WORK... R1... 9 a.m. to 1 p.m., 6 a.m. to 2 p.m.

August 11... POF R3... 9 a.m. to 1 p.m.

August 12... BTRAC, R1, R2, R3, R5... 7 a.m. to 10 p.m.

August 13... BTRAC, R1, R2, R3, R5, R6... 7 a.m. to 10 p.m.

August 14... BTRAC, R1, R2, R3, R5, R6... 7 a.m. to 10 p.m.

August 15... BTRAC, R1, R2, R3, R5... 7 a.m. to 10 p.m.

August 16... BTRAC, R1, R2, R3... 7 a.m. to 10 p.m.

Worship hours for JBLE services Langley services

 Main Chapel:

Sunday Catholic Mass at 9 a.m.

Sunday Protestant Gospel Service at 11 a.m.

Monday-Thursday Catholic Mass at 12 p.m.  Bethel Chapel: Sunday Protestant Community Service at 9 a.m.

Sunday Catholic Mass at 11 a.m.

Saturday Catholic Reconciliation at 3:30 p.m.

Saturday Catholic Mass at 5 p.m.

Additional/special services call 757-764-7847 or visit https://www.facebook.com/JBLELangleyChapel.

Fort Eustis services  Regimental Memorial Chapel: Sunday Catholic Reconciliation at 8:15 a.m.

Sunday Roman Catholic Mass at 9:30 a.m.

Sunday Traditional Protestant Christian Service at 11 a.m.

Sunday Latter Day Saints Worship at 10 a.m. (RMC Annex) Monday-Friday Roman Catholic Mass at 11:45 a.m.  Chapel NeXt, Wylie Theater, Bldg. 705 (entrance closes to Express Mart): Sunday Contemporary Christian Service at 10 a.m.  Cultural Center, Bldg. 2751: Islamic Daily Prayer, Monday - Thursday at 1:30 p.m.

JUM'AH Prayer, Fridays at 12:30 p.m. (Islamic Prayer Room) Additional/Special services, call 757-878-1450/1316 or visit www.facebook.com/RegimentalMemorialChapel or https://www.facebook.com/ChapelNextFortEustis.

633rd Force Support Squadron RAPIDS/DEERS location information Langley Air Force Base 45 Nealy Ave, Wing A, Suite 114 Hampton, VA 23665

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Submit Eustis Community announcements to pw@militarynews.com 757-764-2270 Customer Service Office's customer service hours are Monday, Tuesday, Thursday, Friday, from 7:30 a.m. to 4 p.m. (CAC priority from 7:30 to 9:30 a.m.) and Wednesdays 8:30 a.m. to 4 p.m. Walk-ins are accepted until 3 p.m.

The Awards and Decorations Office's customer service hours are Monday, Tuesday, Thursday, Friday, 8 a.m. to 3 p.m., and Wednesdays 8:30 a.m. to 3 p.m., and closed between 12 p.m. to 1 p.m., Monday through Friday.

Requests and documents can be e-mailed to 633 FSS/ FSMPS Decorations Support at 633mss.dpmpe.decsupport@us.af.mil.

The Official Passport Office is by appointment only.

Walk-ins are accepted from 7:30 to 8:30 a.m., for Passport pickups and cancellations only.

Fort Eustis 650 Monroe Ave, Room 123 Ft Eustis, VA 23604 757-878-0948 Customer Service Office's customer service hours are Monday through Friday 8 a.m. to 4 p.m. (CAC priority from 8 to 9:30 a.m.). Walk-ins are accepted until 3 p.m.

All appointments are made online only. Please visit https://rapids-appointments.dmdc.osd.mil/appointment/ default.aspx to make an appointment. Please visit http:// www.cac.mil/Portals/53/Documents/required_docs.pdf for information on identification and documentation requirements for ID card Issuance/Renewal and DEERS enrollments.

Other RAPIDS/DEERS Locations: Please visit https://www.dmdc.osd.mil/rsl/ for locations and information on other RAPIDS/DEERS sites in the area. For service capability and hours of operation call ahead.

JBLE CAC/ID Customer Service Hours: LANGLEY

 Walk-in Hours: Monday – Friday: 9:30 a.m. – 3 p.m.  Appointments: Monday – Friday: 8 a.m. – 3:40 p.m.  CAC Only Hours: Monday – Tuesday, Thursday – Friday:

7:30 – 9:30 a.m.

Commercial: 765-2270 Fax: 764-4683 45 Nealy Ave, Bldg. 15 Wing A, Suite 114, Hampton, VA 23665 EUSTIS  Walk-in Hours: Monday – Friday: 9:30 a.m. – 4 p.m.  Appointments: Monday – Friday: 8 a.m. – 4 p.m.  CAC Only Hours: Monday – Tuesday, Thursday – Friday: 8 – 9:30 a.m.

Commercial: 878-0948 Fax: 878-0942 650 Monroe Ave, Room 123, Fort Eustis, VA 23604 Anyone interested in scheduling an appointment can do so by accessing the RAPIDS Site Locator at the following links: Langley: https://rapids-appointments.dmdc.osd.mil/ appointment/building.aspx?BuildingId=573.

Eustis: https://rapids-appointments.dmdc.osd.mil/appointment/building.aspx?BuildingId=228.

Additionally, there are several ID Card Issuance Offices located across the Hampton Roads Region. Use the following link to search for locations nearest you. https://rapidsppointments.dmdc.osd.mil/appointment/default.aspx.

Sponsors who need dependent ID cards reissued may complete in advance the DD Form 1172-2 and have it available for family members to be seen at an appointment or during walk-in hours.

Military Tuition Assistance briefing

Prior to the first use of Military Tuition Assistance and after not using MilTA for one year or more, service members are required to attend an initial and refresher MilTA briefing to ensure rules, roles and user responsibilities are clearly understood. The briefings are conducted on a walk-in basis in room 123 at the Education Center every Tuesday at 9 a.m. and every Thursday at 2 p.m. For more information, contact the Education Center at 764-2962 or 633fss.fsde.eo@us.af.mil.

MPF Customer Service hours of operation

The Langley MPF Customer Service changed the servicing process of customers and the hours of operation due to a large increase of the servicing population.  Hours of operation: Monday – Tuesday & Thursday Friday 7:30 a.m. – 4p.m.; Wednesday 8:30 a.m. – 4 p.m.  Walk-in Hours: Monday – Friday 9:30 a.m. – 3 p.m.  CAC Only Hours: Monday – Tuesday & Thursday - Friday 7:30 – 9:30 a.m.; Wednesday, no CAC only hours Personnel who need dependent ID cards should complete a DD Form 1172-2 and have it available for family members to be seen after 9:30 a.m. (during the walk-in hours or appointment time).  Appointments: Monday through Friday 9:30 a.m. until 3:45 p.m.

Appointments are for issuing ID cards, DEERs transactions, citizenship applications, SGLI/FSGLI and any other actions done by the MPS Customer Service (except Passport/Visa applications and Awards and Decorations sections). The appointment system allows everyone the opportunity to schedule an appointment.

To schedule an appointment, visit the following link: https://rapids-appointments.dmdc.osd.mil/appointment/ building.aspx?BuildingId=573.

For more information, call 764-2270.

JBLE Base Operating Status Hotline

In the event of inclement weather or other emergencies impacting base, JBLE personnel are strongly encouraged to check the most up-to-date base operation status using the many JBLE social media options. Check the status on the JBLE website at www.jble.af.mil, on Twitter by following @JBLEstatus, on the free JBLE smartphone application (available in Google Play and the Apple App store), and on the Joint Base Langley-Eustis Facebook page. In addition, the Joint Base Langley-Eustis Base Operating Status hotline features updated information of the installation's operating status. The hotline number has recently changed to 764-7550. Please update records.

16

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