The Role of the Dental Assistant – Hands–On Workshop

Audience codes. A–assistant, D–dentist, H–hygienist, O–office staff, ST–students

The Role of the Dental Assistant–Techniques and Technologies That Help Deliver “World Class” Dentistry–Hands On Workshop Part I

Limit to 100 participants Cost: $25, must register at www.uda.org

Shannon Pace Brinker, CDA Ewa Bujalski, CDA LaShae Steele, CDA Ariela Myler, EFDA

8:30–11:30 am Room: 151 G Audience: A The ideal dental team must be current and knowledgeable in materials science and be proficient in the various step–by–step procedures that are now required to deliver state–of–the art dentistry to the patient. Increase your artistic skill and satisfaction by learning about materials and techniques that can help deliver to the patient the best dentistry has to offer! This is one comprehensive course that every dental assistant needs to attend! • Infection Control: Dental assistants must thoroughly conceptualize the best means to comply with those minimum infection control requirements set forth for dental settings. Compliance is critical to adhere to state dental boards, laws, and regulations. The primary intention is to limit the threat of exposure for dental clinicians and the greater public. • Digital Photography (Both SLR and Point and Shoot): In this digital age, effective patient and lab communication is predicated on clinical photography. This lecture will provide dental assistants with the necessary skills to shoot basic photographs for quick co–diagnosis, as well as pre–treatment, treatment, and post–treatment clinical angles required for documentation and lab communication purposes. How exquisite provisional restorations serve as an anatomic (functional) and esthetic blueprint for laboratory and lab communications. • PVS vs Alginate. Alginate Impression Techniques: Dental impressions are essential in dental practice for obtaining accurate representations of hard and soft oral tissues. As scientific advancements continue to enhance impression materials and techniques, progress will continue to be made to simplify the impression taking process and ensure greater accuracy and material stability. Although a variety of materials are available that represent long–lasting alginate impression material that can withstand longer storage periods and times–before–pouring without losing its accuracy. • Anterior Provisional Restorations: This session will present a philosophy of esthetics centered on the concept of natural beauty created from research in the fields of both art and science. Esthetic success depends not only on the creation of a beautiful smile but ensuring optimal function and health.

Audience codes. A–assistant, D–dentist, H–hygienist, O–office staff, ST–students

“The Age of i” Pam Kovar, RDA, EFDA

8:30–11:30 am Ballroom: G, I Audience: A

Today’s digital world is rapidly changing and moving, sometimes what it feels like lightning speed. The ideal dental assistant needs to be able to keep up with technology, the demands of patients, and the changing world of “i”. The ideal dental assistant must be current, knowledgeable, and eager to keep up in the dental digital world. Not only do they have to be proficient in materials and procedures, but they need to rapidly learn and train on the digital world around them. Dentistry is moving to digital, and it’s not going back! Dental assistants can help deliver better, faster care in this new era. From simple, single implant guides to all on X guides and beyond, dental assistants are vital to the changing digital world.

Learning Objectives:

• What is new in the digital radiology world and what are the new radiology requirements every assistant needs to know. • Digital photography, videography, and the impact of each in marketing & patient education. • Utilizing iTero scanners for patient education and treatment acceptance.

Get the Phone! Never Dread Conversations In Person or On the Phone Larry Guzzardo, BSBA

Time: 8:30–11:30 am Ballroom E Audience: F, D

Savvy professionals know how to make every conversation count in their favor. They realize objections can be overcome because smart communicators understand that “No” is often really “YES” in disguise. Learn the skills that lead to more scheduled appointments, fewer last minute appointment changes, and increases patient referral. Join into master techniques that will help you uncover what patients really want and need despite what they “say” they need.

Learning Objectives:

• Minimize last minute cancellations. • Create value for the “price shopping” patient. • Confidently know what to say to the “You don’t take my insurance?” patient.