CHARLEVOIX AREA HOSPITAL
2014 Report to the Community
“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”
– Douglas Adams
World-Class Healthcare Hometown Caring
W
e are so pleased to share our journey with you. This year’s Charlevoix Area Hospital report to the community focuses on more than facts and figures, more than charts and graphs. It tells you why we are here - through the stories and quotes of patients and family members, of staff and community. Many are touching, heart-warming tributes to the time, attention and care our patients and their families have received from our staff members. They have inspired us and touched our hearts. We know they will touch yours as well. While we enjoy looking back at our year, our aim is to always look forward. Healthcare is changing, and changing fast – and yet our commitment to you remains unchanged. We will always strive to uphold our mission to provide accessible, high quality, compassionate healthcare services to improve the health of the communities we serve. We have a history of doing just that. Our goal is to remain your choice for healthcare in northwestern Michigan, building on our reputation for world-class healthcare and hometown caring. We continue to provide our surrounding communities with a wealth of benefits. Some of these include charity care, patient accounts that weren’t paid, free preventive health education and expanded monthly low-cost screenings, community contributions, in-kind donations, and many other local events and activities. We are embracing new challenges, new technology, and new partnerships. We have begun renovation projects that include the brand new Sarah M. Foster Chemotherapy Infusion Center, completely renovated registration and admissions areas, and
expanded facilities and services at Boyne Area Medical Center. Just recently we have received approval from the State of Michigan to begin construction of a new surgical suite and supporting services. This will allow for an estimated 550 additional surgeries a year. All of these exciting new projects enhance our healthcare to you, the ones we are here to serve. Of course, the core of our mission hasn’t changed because our commitment hasn’t changed. From Board members to staff members, from surgeons to nurse assistants, from technicians to trainers, our commitment is to you, our local communities. It is our hope that the work we do every day will ensure that each of our patients can live life to the fullest - and continue to share their stories.
Ruth B. Hoppe, MD Chair, Board of Directors Charlevoix Area Hospital
Lyn Jenks President and CEO Charlevoix Area Hospital
CHARLEVOIX AREA HOSPITAL BOARD OF DIRECTORS Back Row (pictured left to right):
Dr. Steve Hufford Dr. Ruth Hoppe, Chairperson Scott Beatty, Esq. Michael Hinkle Dr. Marc Lame, Vice Chairperson Michael Ortwine, Secretary/Treasurer Dr. Michael Harmeling Front Row (pictured left to right):
Dr. Richard Fish Mary Jason Nancy Sherman Denise Holmes Not Pictured:
Lyn Jenks, President and CEO Mary H. Faculak, Foundation Chair
We are… PROUD TO PARTNER WITH MUNSON HEALTHCARE
As one of Munson Healthcare’s eight hometown hospitals, we share ideas and resources to make care safer and more affordable. From the beginning of our relationship, we’ve been encouraged to maintain our individuality, but we share one clear vision - giving northern Michigan top quality care. As partners, we not only benefit from achieving economies of scale on equipment and supplies, we are also able to share information and collaborate on clinical and operational practices. Both Munson Healthcare and Charlevoix Area Hospital have individual strengths. We’ve been able to learn from each other and develop a mutually beneficial regional approach to the delivery of healthcare. As the northernmost partner with Munson, our medical staff includes family practitioners, internal medicine specialists, general and orthopaedic surgeons, obstetricians, ophthalmologists, pediatricians and a radiologist. As a regional, nonprofit healthcare system, Munson Healthcare provides direct access to more than 950 physicians and providers, representing more than 50 specialties, greatly increasing our access to world-class healthcare. Just as we partner with Munson Healthcare, they also partner with larger healthcare systems for certain advanced patient services, clinical training, and business applications. Some of these partners include Helen DeVos Children’s Hospital, Michigan State University, Trinity Health, Spectrum Health and the University of Michigan Health System. So you see, we’re all in this together – and we look forward to a great and growing relationship with our friends to the south.
We are… EXCITED ABOUT OUR STATE-OF-THE-ART CHEMOTHERAPY AND INFUSION CENTER
The Sarah M. Foster, MD Chemotherapy and Infusion Center is a reality! This long-awaited project is a welcome and very important component to cancer treatment and recovery close to home. In designing the Center, our Circle of Strength cancer support group as well as a focus group were consulted for their valuable input. As a result, each space is furnished with special infusion chairs which recline, heat and massage. And the view? It can’t be beat. Peaceful and calming, the healing waters of beautiful Lake Michigan are right outside each floor-to-ceiling window.
You’re invited to join us on Wednesday, February 11th at 5:30 pm for our ribbon cutting ceremony and an opportunity to take a tour of this exciting new addition to our hospital! “I WANT TO BE WITH MY PEOPLE” This past July, our very first chemotherapy patient finished her course of treatment. Jeanne Moblo hails from East Jordan and after being diagnosed, was relieved when she discovered she could receive chemotherapy treatment right here in Charlevoix - so close to her home. Early on in the process, Jeanne had traveled to Chicago for a second opinion. Discouraged by the confirmation of her diagnosis, being away from home left Jeanne upset and unsettled. In tears, she made a phone call to the staff at CAH. When she recounted the story weeks later, she remembered saying to the hospital infusion staff member over the phone, “I want to be with my people, and you’re my people.” She added fondly, “Charlevoix Area Hospital was great from the start. It was like home and the staff was like family.” On Jeanne’s final day of chemotherapy treatment, staff gathered to congratulate her, wish her well, and look on excitedly as she rang the celebration bell, indicating her last round of chemo had been completed. Stories like Jeanne’s remind us why our work is so important. It is not just about the services and procedures performed here. It’s about making people feel special. It’s about the brand of compassionate, hometown care we’re known for.
Back Row (l-r): Nancy Russell Bernadette Cole Andrea Hoeksema Barb Pluister Mindy Shock Front Row (l-r): Karyn Dunlap Karen Hadley Dr. Andrew Riddle Rohit Chawla Inset (l-r): Amanda Evans Mike Aenis Kris Hoeksema
Our Multi-Disciplinary Cancer Care Team includes an oncologist, certified oncology nurses, and specialists in the areas of Physical Therapy, Occupational Therapy, Social Work, Financial Navigation, Nutritional/Dietary Support, Palliative Care and Speech Therapy. Treatment is never “one size fits all� - it is multi-faceted and individualized, and our talented staff is experienced in serving the whole person, all along their treatment path.
Pictured left to right: Sue Coen, RN (Ellsworth, Central Lake, Bellaire); Chris Signs-Warstler, RN (Boyne Falls, Boyne Concord, NW Academy, St. Mary’s School); Kathy Jacobsen (Director of Community Health Education); Patti Howes, RN (East Jordan); Kristie Robarge, RN (Charlevoix) The beautiful stained glass artwork behind them was created by Penny Kristo of Shadetree Stained Glass Studios and was specially commissioned by Lynne and Mason Rosenthal for our Hospital.
We’ve always believed in giving back. Our commitment to the health of our communities is evidenced by the many events and programs we sponsor, including: • • • • • •
Wellness Wednesdays (monthly in three communities) School Nurses (9 school systems) First Aid Tents at Community Events Childbirth Preparation Classes American Red Cross Blood Drives Area Business Health Screenings
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Freedom From Smoking Clinics Fit-4-Life for Kids Fit-4-Life for Adults Circle of Strength Cancer Support Group Circle of Strength Mammogram and Breast Health Program
We are… PROUD OF THE ACHIEVEMENTS OF OUR SCHOOL NURSES
Our very successful School Nurse Program was one of only five programs from across the country named a “Program of Promise” by the Hospital Charitable Services Awards, a national program sponsored by Jackson Healthcare. It recognizes hospitals whose commitment to their community has led to innovative efforts to improve community health and increase access to healthcare education and services. Our Charlevoix Area Hospital School Nurse Program has placed four registered nurses in nine local school systems - where previously there were none - at no cost to the schools. Through the dedicated hard work of the school nurses, not only has the medical safety in the schools greatly increased, but students have been given the opportunity to learn about healthy lifestyle habits that will last a lifetime. Kathy Jacobsen, Director of Community Health Education, believes her staff deserves all the credit. “One of the most rewarding successes has been the dramatic decrease in ‘chronically absent students’. Eight out of the nine school systems served by the program have seen a measurable increase in their daily attendance rates since our school nurses came on board. This award reflects their hard work in the school setting with the most medically fragile students. I am fortunate to support such innovative and dedicated nurses who make a lasting difference every day.”
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Workplace Wellness (Freedom From Smoking Classes, Ergonomic Assessment and Injury Prevention Training, Business Heath Screenings, Lunch and Learn Sessions) Hospital and Career Exploration Tours Thanksgiving Turkey Trot
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Medical Health Occupation Job Shadowing Experiences for High School Students Medical Career Scene Investigation Classes for Middle School Students (partnering with Char-Em ISD and NCMC) Read to Me Program
We are… REACHING OUT TO OUR LOCAL COMMUNITIES
Our monthly low-cost health screening program has gotten so popular, we just knew it was time to expand! We have tripled our reach for Wellness Wednesday and now our neighboring Boyne City and East Jordan communities are able to take advantage of the same great program that has made such an impact on the Charlevoix community. The health screening costs just $15 and only takes about 15 minutes. It includes a complementary consultation with one of our nurses to discuss the results of each test – full cholesterol panel, blood pressure, blood sugar level, body muscle and fat percentages. A1C testing is also available for diabetic patients for an additional $5. There is no appointment necessary - just stop in anytime from 8-11 a.m. at one of our three convenient locations: CHARLEVOIX Charlevoix Area Hospital 14700 Lake Shore Drive (1st Weds each month)
BOYNE CITY Boyne Area Medical Center 223 N. Park Street (2nd Weds each month)
EAST JORDAN Jordan Valley Rehabilitation Center 100 Main Street #9 (3rd Weds each month)
PROUD OF OUR COMMITMENT TO MOMS AND BABIES Charlevoix Area Hospital received a letter from the Department of Health & Human Services thanking us for participating in the Centers for Disease Control and Prevention’s 2013 survey of Maternity Practices in Infant Nutrition and Care (CDC mPINC survey). Eighty-three percent of facilities in the nation that provide maternity services responded to the survey. The mPINC Total Score for Charlevoix Area Hospital was 87 out of 100. Across Michigan, the average score was 73 and the national average score was 75. Getting each and every baby off to the best start possible is very important to us. We’re proud of our high score – it reflects our commitment to even our smallest patients!
www.cah.org
IMPROVING OUR WEBSITE We have been working diligently behind the scenes to bring you a new and improved website – and we’re happy to announce that it’s nearly ready to launch! Finding information quickly and efficiently is a priority, and the new site not only accomplishes this goal, but also provides the opportunity to view the site on phones and tablets – not just laptops and desktop computers. That’s important in today’s world of people on the move. Being able to connect to the information you want – whenever you want it – will be easier than ever. The improved site will be available very soon, so be sure to take the opportunity to visit us at www.cah. org and see what’s new. (And while you’re at it, don’t forget to “like” us on Facebook!)
LENDING A HAND AT COMMUNITY EVENTS From 4th of July fireworks celebrations in Boyne City to the Venetian Festival in Charlevoix to Freedom Fest in East Jordan, we’re there! Our dedicated staff has a history of helping out, doing our best to keep residents and visitors safe while they’re having fun!
TOUCHED BY THE BIG HEARTS OF OUR LOCAL CHILDREN Mrs. Krista Jarema was working with the Camp Read Program this past summer, helping elementary-aged children with their reading skills. But they wanted a project – something fun, but something that would also help people. After talking it over, they decided on a lemonade stand. But this wasn’t to be any ordinary lemonade stand. The proceeds from it were going to be really important, so it needed a lot of exposure – a lot of foot traffic. They decided the Charlevoix Farmer’s Market was just the right venue to launch their plan. The lemonade stand was such a success that the children were able to purchase six $20 gas cards with their proceeds. The gas cards were each accompanied by a handwritten letter, dated and signed from one of the children. The package was given to Charlevoix Area Hospital to help six patients who might be in need of a little extra help. This labor of love from some very kind-hearted children and their teacher was both creative and generous. And our guess is those precious letters were even more valuable to each patient than the gas cards.
GRATEFUL FOR YOUR CONTINUED GENEROSITY This past summer, the Charlevoix Area Hospital Foundation received a call from Carol, a member of a weekly ladies golf league, explaining that this group does a special event each year to raise money to fight cancer. For years they had given their donations to a national organization, but this year they decided they wanted to “keep the money at home.” They had heard about the Circle of Strength and the Cancer Support Fund at the Charlevoix Area Hospital Foundation that is used to assist local residents with the cost of mammograms and, if needed, cancer treatment and they knew this was exactly the kind of program they wanted to support. The Boyne Angels, as they call themselves, went all out on the day of the golf outing. They decorated their golf carts and many dressed up as angels – all in the name of fun and raising awareness. And raise awareness they did! A young woman they met on the course stopped to talk with them and asked what all the fuss was about. When they explained what they were raising money for, the woman was visibly moved, and she then shared her own story. She had gone in for a routine mammogram at Charlevoix Area Hospital. After the initial results were read, she was told there was a concerning spot for which she needed a more comprehensive mammogram. Understandably, she had been upset, but was also worried because her insurance didn’t cover an additional mammogram and she just couldn’t afford it. Luckily, the story didn’t end there. The Hospital’s staff member made a couple of calls and told her there was a special fund that would cover the cost of the necessary additional mammogram for her. With assistance from the Foundation’s Cancer Support Fund, generously supported with gifts from individuals, families, and our own Circle of Strength Cancer Support Group, she was able to schedule the second mammogram. She was relieved – but even more importantly, the additional mammogram showed that she did indeed have an advanced stage of cancer. She reported to the golfers that she had gone through surgery and treatment and is now cancer free. It is moments like these – big and small – that remind us why the spirit of giving is so important. What we do truly matters, and has a real impact on our lives and the lives of those around us. Sometimes the impact is immediately visible, sometimes it takes years to see the results, and sometimes, just sometimes, it surprises us at the moment we least expect it. Thank you – and thank you to groups like the Boyne Angels – for helping us make a real difference in the lives of those we serve in our community.
We are… READY FOR YOU 24/7
The Hospital’s fully equipped emergency department is staffed 24 hours a day, seven days a week, by an ER physician and expert nursing staff. Patients who require immediate treatment for illness or injury can be confident they will receive the compassionate care they need, close to home. And, when an emergency requires more sophisticated trauma intervention, the ambulance bay and nearby airport make transfers faster and easier than ever before. Other minor ailments, less serious injuries, and health concerns that occur during evening and weekend hours when area doctors’ offices are closed can be treated in our Urgent Care Center, located in the Hospital’s emergency department. Charlevoix Area Hospital is fortunate to have the tools, technology and talent to conduct a wide variety of tests and analyses. Our onsite imaging department and well-equipped hospital laboratory provide mammograms, ultrasound, MRI, CT, x-rays and diagnostic lab tests, making it quick and convenient to treat our patients.
We are… RELIANT ON OUR VOLUNTEERS
The cheerful smile of a volunteer is often one of the first things you’ll see when you come in the main entrance of Charlevoix Area Hospital. You may notice our volunteers and Guild members staffing our Gift Shop or providing assistance at our information desk. Behind the scenes, they may prepare mailings, help at the Foundation, visit patients, assist in admissions, help visitors find their way, or any of a multitude of other important services. More than 60 dedicated volunteers give generously of their time and talent to make our hospital a success. Whether they work every week or on an “on-call” basis, whether they have been with us for many years or are new on the scene, each volunteer is a vital component to the care we provide. Together, they contribute more than 5,000 hours of service a year. Our wonderful volunteers make such a difference for patients, families and visitors. We couldn’t get along without them!
VOLUNTEER OF THE YEAR Congratulations to our own Irene Fall who was awarded “Volunteer of the Year” by the Michigan Association of Healthcare Advocates–North Central District. Irene has faithfully volunteered in our Cardiac Rehab department for the past 13 years. She has donated her time and talents to serve our hospital with her unique caring style, enabling her to connect with many patients. Irene’s energy and complete dedication to the Cardiac Rehab program and staff have made her a valuable asset and we are so grateful for her commitment.
OUR GUILD IS INVALUABLE Members of the Guild (many of whom also actively take on volunteer jobs within the Hospital) raise funds to purchase needed equipment and provide those extra touches that enhance our patients’ experience. Meeting monthly, they plan and execute several fundraising events and operate our wonderful Gift Shop. This year, they have made a very generous pledge to donate $50,000 toward our capital projects, including the new chemotherapy/infusion center, and expansion of Boyne Area Medical Center, one of our primary care facilities.
Our birthing center is designed to provide an intimate, family-centered childbirth experience. You can labor, deliver, recover and remain in a private room throughout your stay – and have your loved ones with you too. Each room offers a beautiful view of Lake Michigan, private bath with whirlpool, comfy, homelike furnishings, and the most advanced medical equipment to ensure your safety and your baby’s well-being.
We are… CARING FOR SPECIFIC NEEDS
Thanks to the expertise of our excellent doctors, and well-equipped and staffed hospital, we’re able to meet many of the primary and specialty care needs of our area residents, right here, close to home: • • • • • • • • • • • • • •
Birthing Center Cardiovascular Services Diagnostic Services Ear, Nose & Throat Emergency Services General Surgery Internal Medicine Lymphedema Services Neurosurgical Services Obstetrics/Gynecology Occupational Health Oncology Ophthalmology Orthopaedic Surgery
• • • • • • • • • • • • •
Pediatric Care Physical Therapy Plastic Surgery Radiology Rehabilitation Services Respiratory Care Respite Care Sleep Center Sports Medicine Surgical Services Swing Bed Services Urgent Care Women’s Health
I continue to be amazed by the generous spirit of our communities. As Charlevoix and Northern Antrim Counties grow and change, Charlevoix Area Hospital works to keep pace. Recognizing that change was needed to better meet the needs of our patients, CAH has focused on delivering the right care, in the right place to improve the health of our communities. Over the past year, that has meant: •
Serving the community through multiple outreach programs, which benefit a wide spectrum of people, including our youth, our friends and families touched by cancer and other serious illnesses, ourselves and each other through access to more preventative measures and health education classes. Opening a new Chemotherapy-Infusion Center to provide close-tohome treatment options. Expanding where our patient needs are – primary care in Boyne City, and up next, Surgery and Laboratory services in Charlevoix.
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It takes many contributions from individuals, families, service organizations, and businesses big and small to help the Hospital develop new programs, expand some of our facilities, and renovate others. Charlevoix Area Hospital Foundation has always been proud of our local support and the positive impact we’ve made in return. The buzz phrase, “pay it forward,” is evident at Charlevoix Area Hospital, where for almost 100 years, our donors and volunteers have given generously to improve the Hospital for future generations in our area. Our local residents and visitors have done it once again this year and, we hope, for many more. Thank you and may you have a wonderful year filled with love, health, and happiness.
Mary H. Faculak Chair, Charlevoix Area Hospital Foundation The construction progresses to meet expanding patient needs at Boyne Area Medical Center
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CHARLEVOIX AREA HOSPITAL FOUNDATION BOARD AND STAFF Back Row (pictured left to right):
Doug Peters, Vice Chair Chuck Unbehaun, Secretary Paul Weston Ben Muladore
Middle Row (pictured left to right): Inset (pictured left to right): Warner Blow Dr. James Jeakle
Susan Flanders Faye Parrish, Director of Annual Support* Lyn Jenks, President and CEO* Nancy Wright Chelsea Townsend, Executive Director* Front Row (pictured left to right):
Barbara Malpass, Treasurer Dr. Ruth Hoppe, Hospital Board Chair* Jacqueline Krutsch Marge McGoff Mary H. Faculak, Chair *Ex officio
We are… THANKFUL FOR OUR VERY GENEROUS DONORS
To all who are part of the Charlevoix Area Hospital Foundation Family, we sincerely thank you. Your support enables us to grow. This list recognizes those who have made a contribution to the Hospital Foundation during the calendar year of 2013. It also includes those whose cumulative and annual donations place them at or above the Bridgebuilder level. Every donor is important to us. Please, if you discover an error or omission, kindly call our Foundation office at 231/574-8501. *Donors who made a cumulative gift to the Hospital Foundation during 2013 Donors who are Charlevoix Area Hospital staff members Fleet Admiral ($250,000 and higher) Chuck and Carol Morris* Mary and Robert C. Pew Charlevoix Area Hospital Guild* Estate of Paul I. and MaryLou VanKeuren Frey Foundation* Gertrude Arnold Trust The Grand Traverse Band of Ottawa & Chippewa Indians The Herbert H. and Grace A. Dow Foundation* United States Federal Government Admiral ($100,000 - $249,999) Patti and Warner Blow* James P. (Buck) Buchanan Family Adele B. Dilschneider Mike and Rhea Dow* Mary Glenna and William Malpass Fred and Barbara Malpass* Ranny and John Riecker* William and Karen Schuiling Paul and Linda Weston* Belvedere Club Bike 4 Breast Cancer, Pink Ribbon Ride* EJ USA, Inc.* Estate of Amy Young Evers Estate of Rosemary A. Mueller The Harry A. and Margaret Towsley Foundation Hattie Hannah Keeney Trust
Herrick Foundation Kappa Sigma Sorority Phi Medusa Cement Company The Oleson Foundation Commodore ($75,000 - $99,999) Suzanne D. Parish Charlevoix State Bank* Douglas and Maria DeVos Foundation Captain ($50,000 - $74,999) Jim and Patti Aikin* Hilda and John Frey Marjorie L. Kietzer Jeanie and Murray Kilgour* Richard and Lynette Merillat* Inez Noble* Arlene and Forrest Page Mr. and Mrs. William S. Retherford Ann and Mike Rosenthal Family Foundation Lynne and Mason Rosenthal* Dorothy B. and A. Frank Rothschild Ora Lynn Smith III and Jane Marzelli Smith* Lois and Stuart Wood* Blue Cross Blue Shield of Michigan Foundation Cemex Corporation Charlevoix County Community Foundation* Citizens Bank Harbor Industries, Inc.
Commander ($25,000 - $49,999) Mary and Chuck Adams Kriss and Carol Arbury Dr. and Mrs. Michael T. Bergeon* Ann H. Bisbee Lowell and Sharon Blossom* Jim and Caroline Campbell John W. and Mary Lee Campbell* Douglass and Cheryl Campbell Joyce P. Duke* Jim and Carol Gels* Mark and Vicky Greyerbiehl Nelda and John Hagaman* Adrienne Osborne Ives* Bill and Sharon Jackson Jim and Rebecca Jeakle* Dennis and Karen Joy* John and Elaine Kurtz* Marc and Kathy Lame * John H. Lignell, M.D. * Kaye M. Loeb Chuck and Joan MacGillivray Angela Malpass J. Jefferson and Anne Miller* Richard and Linda Mueller David Parker Doug and Karen Peters* Virginia P. Rountree George and Mary Elizabeth Smith Steele and Mary Taylor Charles and Christine Unbehaun* Floyd and Nancy Wright* AAA of Michigan Baldwin Foundation
Buhr Foundation Burnette Foods, Inc.* The Carls Foundation Charlevoix County State Bank Dorothy McRae Trust East Jordan Plastics, Inc. Estate of Don Hufford* Estate of Herman Rasch Estate of James K. Campbell Ransom Fidelity Company Site Planning Development* Southdown Foundation Inland Seas Club ($20,000 - $24,999) Mr. and Mrs. Milton Dresner Lyn A. Jenks* Donald and Eleanor Jesmore Elbert and Beverly Kaiser Tad and Brenda Malpass Family* Marge McGoff* Mary Keith Morris Dr. and Mrs. Merle O. Plagge James and Kaylynn Stewart* Brad and Lyn Ward* Charlevoix Area Hospital Medical Staff* Estate of Dr. & Mrs. Robert G. Martin Hoskins Manufacturing Co. Tri-4-Fun Round Lake Club ($15,000 - $19,999) Anonymous* Mitchell and Nancy Carey* John and Barbara Danly Shirley G. Diller Cal and Kim Diller* Mrs. Marjory Dinwiddie* Elizabeth Forker Ken and Linda Forrester* Dr. and Mrs. Reed Freidinger* L.M. Freidinger Mr. Donald Hufford John and Pat Hughey Harold and Kathy Johnson LaRue H. Kenney* Tracy and Brenda Malpass* Rosemary A. Mueller Glenn and Valerie Mueller* Ted and Pam Newcomb* Joe and Wendy Nuyen* James W. Ochs* Mrs. and Mrs. Louise Parsons Bill and Beverly Rudolph* The Reis and Saenger Families Mr. and Mrs. R. P. Scherer,Jr. Ted and Nancy Sherman* Tim and Beth Shields*
Mr. and Mrs. George A. Shwab III* Richard and Linda Wertz Mr. and Mrs. Alan E. Weston John S. Wilson* Bill and June Winn Richard W. Wolf Gilbert Ziegler Associated Retinal Consultants, P.C.* Beta Sigma PHI, Beta Mu Chapter Castle Farms* Charlevoix Lions Club* Consumers Energy Foundation Elizabeth Nichols Forker Fund of the Greater Cincinnati Foundation First State Bank of Charlevoix Mason Interiors* Nu-core, Inc.* Ray Wallick, Inc. Spectrus International Bridgebuilders Club ($10,000 - $14,999) In Memory of Graham Barton Henry Baskin* Paul and Patricia Brewer Bernard and Ruth (Jo) Cannan* Esther and Thomas Carey Frances and Steve Cheyne* Franny and Dick Corrington* Peter and Julie Cummings Ted and Marilyn Dumbauld* Mr. and Mrs. Burton Farbman Susan and Brownie Flanders* Richard E. Georgi Richard and Shelley Golden Suzanne and Norman Goodwin William and Julie Greenwalt* LuAnn G. Griffin* B.W. Hales, Jr. Family* Sulane Hamilton and Hagen Manker Dr. Joseph and Lyn Hance Don and Rebecca Haney Dr. and Mrs. Carl D Harlan, Jr.* Nancy and Bill Harrison* Richard and Laurie Hodgson* Paul and Sally Hoelderle* Anonymous Dr. and Mrs. Lawrence R. Irish Margaret B. Johnson* Dr. John and Janet Kalbfell Dr. and Mrs. Tai-Hee Kang Steven and Diane Kidder* Nathan and Joy Klooster Kathleen and Richard Krueger* Melvin A. & Geraldine Lester Philanthropic Fund Dr. and Mrs. James R MacKenzie* Mark and Laurie McMurray* Ralph McRae William and Alicia Mosher Jinx Pancoast Barbara and Jay Paradis
Diane L. Parish Norm and Vicky Perkins* Robert and Susan Pew Robert and Joanne Pollack Dave and Phyllis Priest* Jeff and Suzanne Rogers* Dick and Norma Sarns Denise Ilitch and Jim Scalici Erwin and Jean Schulze Vivian Sharkey Robert and Susan Sherman* Mr. and Mrs. Al Simon Marie and Raymond Slone E.A. (Mike) and Jackie Smith John Brandt Smith Barbara Stoner Rod and Pat Tinney* Mr. William Upjohn John and Joan Ureel* Anonymous* James and Linda Wernig Tom and Chris Wilhelm* Paul and Joan Witting* Todd Wyett and Pam Bufe’ 21st Century Newspapers Inc. AAAA ADJUSTMENTS FOR STOCKS ETC. Bay Harbor Foundation* Charlevoix Area Memorial Cancer Fund Charlevoix Products, Inc. Chase Bank Chicago Club Estate of Addison G. Nixon Estate of Evelyn M. Murphy Forker-Smith Foundation Fox Motors of Charlevoix* Haggard’s Plumbing and Heating, Inc.* Health Wares, Inc. Honeywell Aerospace & Electronic Systems Industrial Magnetics Irish Boat Shop Midwest International Pat McKeown Ford R.C. Mahon Foundation Rainbow Thrift Shoppe Richard E. and Sandra J. Dauch Family Foundation* Street Legends Classic Cars* Wojan Window and Door Corporation* Lake Charlevoix Club ($5,000 - $9,999) Tom and Mary Alice Armstrong Scott and Kaye Beatty Robert and Mary Ann Beaumont David and Paula Berry Jay and Linda Bingham Nate and Kathy Boss David and Bernadette Cole
Ralph E. Corwin Kirby and Jacqueline Dipert John and Geralyn Doskoch Mr. and Mrs. Thomas Duke Richard L. Fish Edwin and Virginia Gambrell Bill and Pam Gnodtke Joe and Joanne Hawkins Ruth Hoppe and Yasmin Richmond William F. and Diane Jerome Loretta A. Jodar Richard and Allison Joseph Mark and Heather Kage Bob and Wally Klein Bill and Susan Klingbeil Ralph and Laurie Kooistra Jacqueline B. Krutsch Douglas N. LaBelle Melissa Makowski, D.D.S. Gina Lepman Bruce MacArthur Jack and Carolyn MacKenzie Virginia & Jack Syer Jim and Diane McMahon Kevin and Gay Peters Phyllis Malpass Medical Needs Fund Ken and Shirley Polakowski Joseph and Robyn Rebec Henry and Carol Ross Lorene F. Sakamoto Mike and Denise Schlitt Ted and Tracey Sherman Bob and Amy Sherman Kelley and Molly Smith Bill and Betsy Stewart Frank and Betty Strehl Tom and Marge Teske Jim and Jan Wagar Quintin and Nancy Walker Gary and Catherine Wonski John B. Woodward Ace Hardware of Charlevoix Bartlett’s Home Interiors Bay Winds Federal Credit Union Bingham Insurance Services, Jay Bingham Burnette Foods Charlevoix Screen Masters Drost Landscape Design and Construction Grey Gables Inn Home Planning and Design Odawa Casino Resort Summit Park Eye & Cosmetic Specialists Taylor Rental The Bank of Northern Michigan
Harbormasters Club ($1,000 - $4,999) Mike and Jen Aenis Senator Jason and Suzanne Allen Martha Annear Jay and Kris Balasz Julia A. Bandfield Jim and Prudy Barber J.C. and Mari Jo Bascom Mrs. Alberta Beyers Emily and Trip Beynon Anonymous Larry and Maureen Bingham Nannette and Donald Binns Leland and Valerie Bisbee Terry and Arlene Blissett William H. Block Lois Bolan Eleanor F. Bookwalter Craig and Erica Boss Michelle L. Bowman Derek and Jennifer Boyer William and Kathie Briggs Patricia R. Brinker Kelly Browe Bonnie and Michael Brunett Barbara C. Bump Anonymous Norma N. Camp Gabe and Karen Campbell Dennis and Connie Carr Dr. Joseph and Helen Caruso Bill and Linda Chase Robert Christoph John T. and Nancy A. Cisne John and Mary Clark Mr. and Mrs. Charles E. Cleland William and Mona Cline Vivian Marie Cohen The Honorable Avern and Lois Cohn Dr. and Mrs. Marshall H. Cossman Mary S. Cox Walter and Susan Coyle Bud and Joan Coyne Constance J. Cress Ben and Leslie Cunningham Chris J. Davis James and Jacqueline DePriest Alan and Kathy Dewey Rick and Connie Dexter Joe and Mary M. Dickinson Janis E. & William L. Dietrich John and Sue Dixon Eugene and Patty Drenth Eric Dunlap David A. Dutcher and Lois P. Elzinga Mrs. Eugene Dziedzic Charles and Sally Ervin Rob and Kate Essenberg Clint and Audrey Etienne Mr. and Mrs. Lynn R. Evans Jack and Ginny Ewing
Mary H. Faculak Irene E. Fall Karen and Curt Ferber Frank and Renee Fisher Robert and Patty Fitzgerald Mark and Tina Foltz Lisa Ford Dave and Nancy Fowler Joanne Friedman Jonathan and Lynn Friendly John and Carol Gagnon David and Peggy Gallinat Sharon L. Gardner Dr. James and Christel Gibbons Anne and Harry Golski Chris and Steve Good Roger and Marsie Gowdy Nelson and Lisa Greenier Mark and Colleen Griffin Mr. and Mrs. Robert Grove Connie and Frank Hagelshaw George O. Haggard Charles and Helen Hall Dennis and Joy Halverson Donna M. Hamilton Don and Jan Hand Tom and Ann Hanna Elwood and Penny Hardy Dr. Michael J. Harmeling and Dr. Andrea L. Wendling Suzanne M. Harwick Marvin and Lynn Hecht Mr. and Mrs. Peter S. Hellman Richard and Marolyn Hendershott Bruce and Joyce Herbert Sam and Pam Himmelrich Michelle N. Hines Michael and Michele Hinkle Richard and Patricia Hodge Rich and Perry Hodgson C. Roger Hodney Joseph and Ann Hollis Hugh and Joan Hoyt Al and Julie Hurd Larry and Cheryl Jacobs Denny and Mary Jason R.C. and Margo Johnson Richard and Rosemary Johnson Madeline S. Johnson David W. and Nancy M. Jones Myrl and Joanne Keller Dr. Emmaline Weidman and Daniel Kantor Anne T. Kelly Greg and Jill Kingdon Charles R. and Susan S. Kinnaird Ken and Nancy Kline Barbara Kluczynski Ed and Sandy Knack Robert and Andrea Knight Eleanor Korn Douglas and Donna Kuhn
Luther and Mary Kurtz Richard and Barbara Kutcipal Robert and Shelley Laisure Amy Lalewicz Timothy and Beth Lancaster Hugh W. Larsen Dr. and Mrs. Richard E. Leja Robert and Bonnie Lenhart Kenneth and Pam Lester Mr. and Mrs. Larry C. Levengood Linda Dresner Levy and Ed Levy, Jr. Melvy Erman Lewis Jay Lloyd Bill and Jan Luptowski Mr. and Mrs. James R. Mabee James F. Malpass Andy and Sarah Malpass Matthew and Matalie Malpass Dr. Daniel and Mrs. Tonya Mann John and Fran Marschner William and Shanna McCraney Mr. and Mrs. John W. McDougall, Jr. Matt and Katie McLeod Kimberly J. Mead Jeanne E. Michael Peggy Midener Elizabeth and Jim Mielke Miriam and Bruce Milen Sandra and Robert Moers Robert and Susan Moreau Gene and Mel Morrison Anonymous Mr. and Mrs. Thomas F. Murasky Loren and Paula Musilek Robert and Marjorie Neale Roger and Annette Nesburg Bryan & Barb Noirot - In Loving Memory of Evelyn Noirot Robert and Linda Noll Jeff and Cynthia Novotny Joan and Paul Nowak Mrs. Robert Ogle Rita J. Orlowski Michael and Nancy Ortwine Scott and Julie Papineau Jason and Heather Parrish James and Faye Parrish Brian and Kathy Peters Charles and Claire Ping Michael and Amy Pischner Shelley Plumm Jack Poindexter Andy and Pat Poineau Dennis and Diane Priess Robert and Sherry Pursel Jeannie Putman Rhoda and Jordan Raider Richard and Bernadette Raymond Wanda Regula Dr. Howard A. Reznick Anonymous Terry Salmonson
Mr. and Mrs. William D. Schneider Gene and Gloria Seeley Steven W. Seely Isabelle D. Seidel Milburn L Shafer (Mel) Sallie Shanahan Matthew and Amy Sherman Anonymous Sarah L. Sievertson Lore Silberman and Bernie Wilson Brice and Catherine Smith Dr. Deborah S. Smith and Mr. Daniel Buday Paul Perry Smith Mark and Valerie Snyder Richard and Linda Southby James and Peggy Spang James Spencley Mark and Anne (Carey) Stanley Mr. and Mrs. David A. Stepanovich Paul and Mary Ann Stephan Evart and Cheryl Stewart Glen and Lynda Stolt Mr. and Mrs. B. Thomas Stover Mr. and Mrs. James M. Straus Oral and Eleanor Sutliff Kevin and Barbara Swanson David and Jeanne Tennent Christine Malpass and Fran Themm Robert and Alice Timms Bob Tollas Susan B. Ullrich Terry Van Tine Douglas and Kathryn Vance Dr. and Mrs. Frederick VanDuyne Anonymous Susan and Gordon VanWieren Gary R. Vergon Ken and Nancy Visser Vogel’s Jeannine L. Wallace Washburn Family Stephen and Nancy Weber Richard and Yvonne Wendt Roger and Elaine Westenbroek Van White Donna L. White Jerry and Sandy White Diane C. Whiteford William and Nancy Wieland Hans and Gail Wiemer Sam and Cass Williamson Dr. and Mrs. Ian D. Wilson David R. Wilson Norman and Marilyn Wise Darcie and Jim Witherspoon Roy and Jackie Woolf Arch and Trish Wright Todd and Julie Wright Dan and Barb Yenglin Dr. Anna and Mr. John Young Ken and Julee Zook
A Matter of Taste American Spoon Foods Attic Salt Art Barbara Ellwanger Wallpapering Beacon Dental Center Beaver Island Boat Company Belvedere Golf Club Bergmann Marine Blue Care Network Bolt Studio Bowers Harbor Vineyards Boyne City Ace Hardware Brady’s Carpet Cleaning Built In Design Cal Kemppainen Wind Ridge Studio/ Cal Sign Company CASA CHAVEZ DESIGNS Central Drug Store Charlevoix Area Community Pool Charlevoix Chapter #72, Order of the Eastern Star Charlevoix Club Charlevoix Country Club Charlevoix Courier Charlevoix Floral Charlevoix Masonic Lodge #282 Charlevoix Venetian Festival, Inc. Chateau Chantal Chris and Merrie Corbett, Blue Pelican Inn Complete Paint and Supplies, Inc. Country Now and Then Custom Home Solutions Don Kelly’s Furniture Dry Harbour Motor Sports Dumpster Dollies East Jordan Community Pool Elements Glen’s Market Grand Hotel Health Occupational Students at Charlevoix High School Hearts to Holly Inner Structure Interior Design, LLC Jerry’s Paint and Stain John Cross Fisheries, Inc. Jordan Inn Jordan Valley Glassworks, Inc. Kilwin’s of Charlevoix Kitchens North, Inc. Klevorn & Klevorn Korthase Flinn Insurance and Financial Services Landscape Logic Linda Boss Design Studio Little Traverse Bay Bands of Odawa Indians Michigan Scientific Corporation Mitchell Graphics Munson Healthcare
Northview Centre/Pace Interior Design Otis Pottery Pat O’Brien and Associates Picture This Preston Feather Building Centers Radio Shack of Charlevoix RCI Aviation, L.L.C. Robinson’s Landscaping and Nursery Rowe Inn Shanty Creek Resorts Terry’s Place The Clothing Company The House on the Hill The Inn at Bay Harbor-A Renaissance Golf Resort The Quay Restaurant and Terrace Bar Valerie Mueller on Behalf of Venetian Boat Committee Village Graphics, Inc. Weathervane Restaurant Weathervane Terrace Inn & Suites Whitecap Charters Wojan Plumbing and Heating Lighthouse Club ($100 - $999 Annually) Michael and Eilene Acker Raechel and John Alberts James C. Alger Patrick and Beth Anzell Paul and Margaret Archambault John and Sandra Baker Sally Swinton Bales Mr. and Mrs. Dick Barnett Syd and Mary Baxter Carl and Karen Bekofske John and Sherrel Bergmann Dr. Mark Berman Michael and Kathy Bierlein Walter and Lynn Bleakney Jenn and Joe Bober Ryan Bos Joyce Boss Georgia D. Boyer Tim and Susan Boyko William and Janis Breakey Mr. and Mrs. Robert A. Brewer L. Erik and Meredith Brown Pat Brown David and Ann Burzyck Hugh E. Campbell Virginia Cash Sherman A. Chamberlain,Jr. Bob and Ruth Chapman Martha Church Mrs. Elizabeth M. Ciszewski Rick and Kathi Cohen Bob and Judy Colt
Janet and Michael Coltman David and Frances Colton Anonymous Christopher and Merrie Corbett Judith A. Coy Ed and Judiy Crook Rich and Marsha Davis James E. Dearing Edward and Laura Demmer Ann and Don Denison Anonymous Rollie M. Dudik Anonymous Dean and Beverly Eby Mark and Cindy Eckhardt John and Peggy Eckhold Peggy W. Edgeworth Joyce Elzerman John and Phyllis Elzinga Bryan and Deborah Engman Robyn Evans Katherine Forrester Chad and Sarah Foster Gary and Holly Fuchs Carl and Ruth Gee Keith and Angela Gee John G. Geiger F. Christine Gengle Linda Gerstenberger Harold and Jan Gibbs Anonymous Philip and Marlene Glotfelty Peter and Roberta Gluck Stuart and Mary Kaye Goldblatt Jon S. Goldstick David and Margie Golovich David and Amy Gray Nelson R. Green Mary Ann and David Grumman David Guanci Dr. and Mrs. James A. Gunn Scott and Nichole Haley Laura and Chip Hansen Kirk and Kathy Heckendorn Don and Mary Hengesh Mr. and Mrs. Mark Hess Craig T. Hiltunen Kris Hoeksema Thomas and Gerry Hogan Steve and Mary Holmes Jim and Evelyn Howell Glenn and Betty Ikens Wendy and Tim Ives Kathy Jacobsen Mr. Tom G. Jaenicke and Ms. Kim Kalb Mr. and Mrs. Dennis Jesiek Elizabeth Kartes Kevin and Fay Keane Laura M. Kemp David and Ellen Kendall John & Leland Keyser
August R. Knop Charlotte Koger and Sam Lopresto Stacey and Harley Kripke Greg and Debbie Krueger Mary and Jim Larimer Bud and Jane Larson William and Viola Marie Lawson Lois E. Lewis Steven and Jennifer Lewis William B. Lichtig and Barbara Kopitz Donna Looze Anonymous Stephen Luedecker and Judith Walker Drs. Nancy and Jim Maas Scott and Jane Mackenzie Scott and Linda Mackinder Brandyn Malpass Jim and Cindy Mansen Melissa Walker Mason Dr. Ryan McConnell and Dr. Jeanne Haberer Joe and Pauline McDermott Charity McKinnon Allyssa Mercer Vivian Mettler Robert and Sue Metzger Rick and Sue Meyer Steve and Jana Middaugh Karen Miller Richard and Kate Miller Bob and Kim Molter Ron and Kelly Moreau John and Barbara Murray Margaret M. Myers-Culver Scott and Angie Nachazel Carolyn Navarre George and Susie Neal Ron and Lue Newmann Raymond and Shannon Notestine Francis A. O’Brien and Ada M. O’Brien Anora O’Connor Jay and Sally O’Connor Sally Pacillo Preston S. and Barbara J. Parish Mr. and Mrs. Angelo Parrish Steven and Kathleen Paterka Dr. Robert and Alice Pattengale Shannon Pemble George and Wendy Perrett Robin and James Petty Eldon and Anah Potter Gary and Marge Ramsey Susan L. Roache Gary and Mary Ann Roberts Dave and Joan Robinson Joseph and Joy Rouleau Merrill and Mark Saidman Mr. Stephen Sawyer and Ms. Denise Holmes
Gary and Vicky Schafer In Memory of Dekar Ezri Schmidt William Schulman and Lori Katzman Trista Schwager Richard and Judy Seibert Mr. and Mrs. Wilson W. Sick,Jr. Sally and Robert Sippell Nathan and Lindsey Skop Charles Smith and Courtney Piotrowski Joseph D. Smith Patricia Sokolowski Jane and Jack Solomon Ashley Sonnevil Richard M. Stone Clyde and Judy Sutton Dr. Janet Talmo and Dr. Thomas Spooner Liz and Ken Teasdale Chelsea Townsend Roger and Suzanne Tyrrell Mike and Carol Upham John and Linda Van Andel Zach and Carli Vaupel Kevin Vrondran Jack and Kathy Weber Michael and Denise Westenbroek Bill and Mary Whitlock Candice Wiers Steven and Toni Wildern Chris and Michelle Williams Jamie and Tosha Wilson Marlena Wilson John and Marilyn Wolf Debra S. Woodward John and Gertrude Works Tom and Flora Wynsma Mike and Barb Young Ace Outdoor Living Adelia Airway Oxygen, Inc Always Photographic Artisan Woodworks Atlas Electric, Inc. Barrel Back Bert Des Jardins, DDS Bier Art Gallery and Pottery Studio Blue Cross/Blue Shield of Michigan Boyne River Inn Boyne’s Beyond Borders Builder’s North, Inc. Burr Enterprises, Inc.,/ The Insurance Shop Catt Development Charlevoix Cinema Charlevoix Eye Health Charlevoix Tent Company Charlevoix Wear City of Charlevoix Cosmetic Skin & Laser Center Country Fresh, LLC Cycling Salamander Fine Art Gallery
Douglas Lake Steak House Dr. Jeffrey Ricks East Jordan Garden Club Echo Valley Edgewater Inn Eyes on Main Ferguson and Chamberlain Associates, Inc. Ga Ga for Kids Green Ink Gallery Harry K. Golski, PLC Ilaria Hair Studio Jordan River Arts Council Jordan Valley Late Bloomers Garden Club Kiteley’s Farm Market Lasting Memories Link Wachler Designs Mary Beth Kur, PLLC McLean & Eakin Booksellers Michigan Officeways Nickel Design Northwinds Recorder Society Quartet Northern Michigan Sports Medicine Center of Charlevoix Petals Photography by M. Chris Leese Pine Hill Nursery Pink Kayaks Photography Pointes North Inn R.B. Lyons, Inc. ResMed Corporation Robert A. Banner, P.C. Rocking Horse Toy Company Round Lake Bookstore Sand-Hill Crafts Schulman Paddleworks Steven Voci, O.D. Stonehedge Garden Stover Creek Detailing Sunshine Products Swanson K & D, Inc. Sweet Grass Gallery & Framing The Villager Pub-Great Lakes Whitefish and Chips Up North Alternative Energy Solutions, LLC Wachler Estate Collection Wachler LifeLinks Wildwood Rush Zip Line Canopy Tour Pine River Club (under $100 Annually) Katherine Abraczinskas Marjorie Ackland Barb Albrecht Jodi Alger-Bergmann A.J. and N.K. Amschler Mrs. Laura Staublin Anders Dave and Linda Atkins Jerry and Ruth Augustine
Sue Bartlett Robert L. Beck Bob and Pam Bennett Carol Bennett-McGeorge Rod and Margaret Benson Sam and Christy Bingham John R. Bradbury Greg and Brenda Bryan Pam Bukala Ann Burrows Leon W. Bush Anonymous Deborah J. Cesaro Brian and Phyllis Childs Patricia Collins Aimee and Bill Cooper Anonymous Rhonda Crego Chad and Shari Culver Marcus and Christine Cunningham Carlo and Terry D’Angelo Helen and Cal Deming Garry and Ruth Evans John and Glenda Ferguson Larry and Marilynn Finck Peter and Linda Foy Gary L. Francis Larry and Jan Freedman Janet R. Froats-Shepherd Anonymous Marjorie L. Gabriel D.M.E. Retirees Geik L. Geiken Anonymous Shirley L. Gibson Al and Liz Gooch Kathy and Roger Gowell Samuel Haberman Sarah Hagen Matt and Stacey Hamilton Diane Hausler Madlyn Heise Ally Herrick Henry L. Hill Herbert and Laurita Hodge Susan Hoshield Patricia L. Howard Patti Immonem Alison A. Ives Heather Jackson William Jamnick Steve and Karen Jarema Family Stan and Lee Katlein Shirley A. Kemp Robert and Mary Kengle Leonard and Karen Kirby Charles B. Kirkpatrick Ann Knutsen Eric P. Krol Dennis and Peggy Kusina Kathleen M. Left Shane and Melissa Light
Gunnar and Doris Lundteigen Walter J. and Norean Martin John and Mildred Martin William Martin James and Lynne Mathews Anonymous Eleanor M. McDonough Stuart Megdall and Adele Megdall Alicia Mosher Bruce and Wanda Murray Glorita Musilek Kyle and Rachel Noble Frank and Nancy Noggle Anna Postmus Judith Primak Sharon M. Rakotz June E. Riley Dr. and Mrs. Glenn A. Rosin Dan and Alice Ross Janet Rykse Annie Russell Kelli Saperstein Chip and Alisa Sauer Richard and Barbara Schurrer Anonymous Betty E. Shaver Anonymous Anonymous Rick and Tricia Sommer Thomas and Elaine South Karen Stankevich Gene and Barbara Steele Jesus and Bethany Torres Martha L. Trantow Peter and Eleanor Vance Jon VanWagnen R.J. Waddell Leila J. Webb Donald and Patty Wells Karen R. White Steven and Mary Wilson David and Donna Woiderski 31 Bags Alanon Group Balanced Living Yoga & Fusion Studio BC Pizza of Charlevoix BC Pizza/Indoor Playland-Boyne City Boyne City Garden Club Celeste Murdick’s Fudge & Candy Kitchen Charlevoixmassage.com Cherry Republic CindiFranco’s Cool Stuff Dirk Cox and St. Marys Cement Employees Edgewater Bistro En Vogue Salon Essence Hair Salon Flap Jack Family Restaurant
Freshwater Studio Friske Orchards Gemini Lanes/The Zone Harbor View Cafe Harwood Heritage Gold Maple Syrup Horizon Books Inspired Living Local Flavor Lowes MI RootsWear Murphy’s Kennel Nico’s Pizza & Grinders Paul Bunyan Lanes/Flight Deck Pigs Eatin’ Ribs Pine River Books, LLC Pizza Hut of Charlevoix Raven Hill Discovery Center Re/Max Resort Properties Red Mesa Grill Reflections Day Spa Revolution Bike, LLC Shepler’s Mackinac Island Ferry Sommerset Pointe Subway of Boyne City Subway of Charlevoix Bradley R. Investments Subway of East Jordan Sunglass Shoppe of Charlevoix Sunshine Charters The Landings Restaurant Threads True Value Family Center Wineguys Restaurant Group Ya Ya’s Organic Bakery & Garden
Gifts in Memory Faye Alger James C. Alger Marvin Beyers Alberta C. Beyers Ann H. Bisbee Martha Annear Chris and Marcus Cunningham Fred and Barbara Malpass James and Lynne Mathews Peggy Midener Charles Smith and Courtney Piotrowski Jeannine L. Wallace Ann Burrows Marjory C. Dinwiddie Susan and Brownie Flanders Kathy Krueger Mr. and Mrs. Gunnar Lundteigen Thomas and Margaret Teske William Blissett Terry and Arlene Blissett
Dwight I. Boss Joyce Boss Larry and Marilynn Finck Jordan Raider Donna L. White Jerry and Bill Brady Brady’s Carpet Cleaning Raymond Bratschi Gordon and Susan VanWieren Ruth Cannan Bernard Cannan Patricia Collins Don & Joan Carey Mark and Anne (Carey) Stanley Mary B. Carey Thomas and Elaine South Tom Carey Bob Tollas Betty Sue Cisne John T. and Nancy A. Cisne Robert M. Clemons Barbara C. Bump Morton S. Cox Bergmann Marine Mary S. Cox Robert A. Elzerman Joyce Elzerman Robin Petty Julius Elzinga Aimee and Bill Cooper Charles Fairbanks Leland and Valerie Bisbee Bob and Ruth Chapman June E. Riley Gordon Freedman Rollie M. Dudik Edna Gallagher Madlyn Heise Leah G. Green Nelson R. Green Camille Greene Jenn and Joe Bober Burton W. Hales Bergmann Marine Dick Harwick Suzanne M. Harwick Larry Hitchcock Sarah L. Sievertson B.J. Hoaglund Jim and Patti Aikin Alwyn Hughes Anonymous Robert Jess Terry and Arlene Blissett Jane F. Johnson Richard and Rosemary Johnson Beverly Kaiser Marjory C. Dinwiddie Dirk Cox and St. Marys Cement Company Employees
Elbert Kaiser Marjory C. Dinwiddie Mr. and Mrs. Larry C. Levengood Richard Kelly Anne T. Kelly Monte Korn Eleanor Korn Richard Krueger Greg and Debbie Krueger Gerald Left Kathleen M. Left Milford T. Lewis Melvy and Milford T. Lewis Renee Lynch Sarah L. Sievertson DeeAnn Mathews Tom and Flora Wynsma Russell McPherson Sarah L. Sievertson Marilyn Miller Donna L. White Mr. and Mrs. Dayton Mudd Anonymous Rosemary A. Mueller Glenn and Valerie Mueller Wade and Janet Neal George and Susie Neal Evelyn Noirot Bryan & Barb Noirot - In Loving Memory of Evelyn Noirot Robert H. Ogle Mrs. Robert Ogle Frank and Marion Oleksy Katherine Abraczinskas Mary Therese Oleksy Katherine Abraczinskas Rita J. Orlowski Charlevoix Area Hospital Guild Geik L. Geiken F. Christine Gengle Arlene Page John T. and Nancy A. Cisne Joyce Reznick Jim and Patti Aikin Jerry and Ruth Augustine Martha Church Vivian Marie Cohen Dr. and Mrs. Marshall H. Cossman Anonymous Peggy W. Edgeworth Peter and Roberta Gluck Roger and Marsie Gowdy Don and Jan Hand Don and Mary Hengesh Robert and Mary Kengle Bud and Jane Larson William B. Lichtig and Barbara Kopitz Stuart Megdall and Adele Megdall Howard A. Reznick Clyde Sutton
Jarod Saperstein R.C. and Margo Johnson Dekar E. Schmidt In Memory of Dekar Ezri Schmidt Robert N. Silver Gene and Mel Morrison Brother of Sonny Barnett Robert and Sandra Moers Jacqueline Staley Kathy Krueger Barbara Stone Richard M. Stone Henry and Elvira Supernaw Terry and Arlene Blissett Thurman and Bernice Sutliff Oral and Eleanor Sutliff Fran Tollas Laura Stabulin Anders Kathy Krueger Quintin A. Walker, II James Spencley Quintin and Nancy Walker Gordon Ware Mr. and Mrs. Peter S. Hellman Richard J. Webb Leila J. Webb Valerie Wellman Kathy Krueger Donna White D.M.E. Retirees Gary R. Vergon Jodi Alger-Bergmann Sue Bartlett Nate and Kathy Boss John and Glenda Ferguson Glenn and Betty Ikens Steven and Diane Kidder Sherman A. Chamberlain,Jr. Jeannine L. Wallace Frances Wilson Margaret B. Johnson Charles Winn Susan and Brownie Flanders Nancy R. Wood Charlevoix Area Hospital Guild Gifts in Honor Betty Bishaw - Congratulations on Your Retirement Lyn A. Jenks Boyne Rehabilitation Center Janet R. Froats-Shepherd Diane Hausler CAH Emergency Room Staff Richard and Barbara Kutcipal Jedediah Drenth John and Sandra Baker Dr. and Mrs. Reed Freidinger John R. Bradbury
James Gels William and Viola Marie Lawson Dawn Hale John and Sandra Baker Debra Hall John and Sandra Baker Ally Herrick - Happy Birthday Anonymous Chad and Shari Culver Ally Herrick Steve and Karen Jarema Family Kyle and Rachel Noble John McDonald and His Crew Sarah L. Sievertson Lakeshore Sleep Medicine Drs. Nancy and Jim Maas Amy Mitchell Susan B. Ullrich Mr. and Mrs. Robert Parmalee Congratulations on Winning the 2013 Venetian Boat Parade Valerie Mueller on Behalf of the Venetian Boat Committee Tamara Piper John and Sandra Baker Dr. and Mrs. Merle O. Plagge Congratulations of your 50th Wedding Anniversary Kathy Krueger Patricia Wells John and Sandra Baker Craig Wendt Richard and Barbara Kutcipal
STATISTICS* Net Patient Revenue (in millions) $37.1 $29.9
$30.4
$30.4
2008
2009
2010
$32.9 $29.7
2011
2012
2013
Operating Expense (in millions) $38.0 $30.6
2008
$39.0
$31.8
$32.2
$33.5
$33.8
2009
2010
2011
2012
*Data shown is for each fiscal year, ending March 31st
2013
2014
$40.3
2014
Surgical Services - Outpatient
Births
Emergency and Urgent Care Visits
Outpatient Visits
2,235
2011
2012
2013
2014
221
216
201
206
2011
2012
2013
2014
1,784
1,694
1,740
2008
2009
2010
185
178
2008
2009
10,627
10,345
2008
2009
2010
2011
18,803
18,679
17,973
18,179
2008
2009
2010
2011
202
2010
9,828
2,388
2,280
1,966
10,127
10,877
11,772
11,046
2012
2013
2014
20,218
20,701
20,871
2012
2013
2014
We are… “THE BEST KEPT SECRET”
Why do many of our patients go out of their way to come to Charlevoix Area Hospital? Perhaps it is because they have consciously made the choice for the “world-class healthcare and hometown caring” we have become known for. In October, a couple from Sault St. Marie, Ontario, drove all the way to our hospital in Charlevoix to take advantage of our low-cost Wellness Wednesday health screening program. When asked why they would drive over 100 miles each way, especially when they had medical coverage in their own country, their answer was simple. “We came here several months ago when we were on vacation in Petoskey. It was such valuable information and we learned so much, we wanted to come back. We found out that simple changes could make a positive impact on our health. So we wanted to compare our results with our first visit to see if our numbers reflected those changes - and they did!” And then there was the woman who had been in a serious accident in Alanson. She had several broken bones and was in a great deal of pain. When her son brought her to our Emergency Department, we asked why she hadn’t called an ambulance. She said it was because they would have taken her to the nearest hospital, and she wanted to come to Charlevoix Area Hospital instead. Why do women choose to have their babies in our birthing center? We’ve been told more than once that we’re the “best kept secret” for new moms. We’ve even been told it’s like going to a spa. (Childbirth? Like going to a spa? We love that answer!) Perhaps it’s because our obstetricians listen. They are known not only for their outstanding skills, but also for their willingness to provide the kind of birth experience that women want – with flexibility and compassionate caring for each individual. Why have so many people chosen Charlevoix Area Hospital for their chemotherapy or infusion treatments? Over and over again, we are told it’s the staff. The one-on-one care our patients receive here makes them feel special – makes them feel like they matter. And they do. Yes, we all have a choice where we receive our healthcare. It’s been said that we know what we do, and we do it well. And apparently our patients agree.
rised with the “Very pleasantly surp healthcare and was experience. I work in , ow it takes leadership quite impressed – kn gaged staff to create commitment and en ank you!” this environment. Th “Everyo ne did s uch me feel importa a great job – you ma nt!” de you all to me, I want of re ca ok to ds, the “To all who e caring han do... th er b em m re to know I will d what not hat to do an w with of s ck er ti d S . in rem pillow.. a tr ex t a th s, well...” the bandage u do it very yo se u a ec b what you do
“Everyone was helpful – a so kind, courteous a nd nticipated m even took my wife to y needs and they the cafeter wheelchair ia in a .”
“Staff was not only friendly with me, but with each other.”
ork like to w o t s m e e ly s taff real in the care.” “Your s w it sho s there –
“Lived do wnst no other h ate for several year sb osp than CAH ital that I would c ut there is hoose othe . The care r ,c treatment are top no ommitment and tch.” t for
the trea rses – quite u n le a m ll “I had a !” old woman an 80 year
t if we d better treatmen ha ve ha t n’ ld ou “C . Please kind and caring y er V y. il m fa e wer to all.” ing. Thank you don’t change a th
14700 Lake Shore Drive Charlevoix, MI 49720 231/547-4024 www.cah.org
Charlevoix Area Hospital Clinics include: Boyne Area Medical Center Boyne Rehabilitation Center Charlevoix Surgeons Charlevoix Women’s Health Care Family Medicine Clinic Physician’s Clinic of Charlevoix Pine River Medical Associates Jordan Valley Rehabilitation Center