SOLUTIONS Accelerating Travel Technology
Travel Agency Solutions
Technology that enables online agencies, retail travel groups and consortia to deliver increased value to the marketplace.
New solutions for content, inventory, pricing and distribution A comprehensive suite of integrated solutions that enables agents to aggregrate a broader range of product across call center, retail, and Internet channels. Agencies wanting to aggregate and package a broad range of travel inventory and information for distribution through multiple call center, retail and Internet-based sales channels require solutions that integrate multiple front office/back-end operations and travel inventory sources. Datalex technology provides a range of components that combine to create customized solutions through which travel distributors can increase their advantage in their highly competitive, low margin business environment. These solutions, which include a negotiated fares database and range of leisure and corporate Internet booking engines, help generate new revenue streams by making multiple travel components accessible to customers via call centers, retail outlets and Web sites, using browsers, graphical user interfaces (GUIs) and mobilebased front end applications. Datalex agency solutions can agregate inventory from a wide range of sources including global distribution systems (GDSs), airline, car, hotel and insurance central reservations systems (CRSs) in addition to other supplier systems, including the Datalex negotiated fares engine. Using a fully customizable interface that supports multiple customer storefronts, the Datalex Internet booking platform enables agencies to custom brand their technology to extend their reach to new consumer markets, incorporating the use of multiple languages and currencies.
Key Benefits Enables agencies to reach broader audiences through multiple distribution channels, with custom front-end applications for each type of environment. Enables cross-selling and up-selling of a broader range of product components on a multi-channel basis. Increases agent efficiency to reduce the cost of sale and realize more value per customer. Adaptable to multi-lingual, multicultural environments. Offers a single source of inventory across call center, retail and Internetbased sales channels.
Solutions Platform For suppliers and intermediaries looking to create an enterprise solution for selling multicomponent travel products and packages, BookIt! MATRIX™ provides a core integraton platform for travel reservation systems supporting the loading of travel products, connectivity to a range of supplier products and distribution through a variety of B2B and B2C channels. Base components in BookIt! Matrix provide a flexible starting point for the development of custom solutions. Using open Web Services standards, the platform integrates easily with third-party systems including customer relationship management (CRM), back-office accounting systems and supplier inventory systems.
Provides dynamic links to information content, with bookings made against real-time availability. Enables best fare shopping using both low cost and scheduled airfares, in addition to a wide range of accommodations, car hire, insurance and attractions options with online reservations facilities. Adaptable for corporate and leisure agency requirements.
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SOLUTIONS Solutions Components BookIt! CONSUMER™ is a full-featured Internet booking engine that enables travelers to make reservations via the Internet. It is used as a component in Web-based applications that integrate travel booking, content and relationship management systems. BookIt! PRO™ is a professional interface that provides access to Central Reservations Systems and features a structured graphical user interface, an embedded terminal screen and user support services BookIt! CORPORATE™ is a state of the art, end-to-end travel management solution offering dynamic travel-policy management and advanced search technology. It provides optimized itineraries, using real-time information for improved cost management. BookIt! FARES™ is Datalex’s private fares management system which can be used in conjunction with the booking engine to distribute negotiated contract pricing with availability. Cognizer is a data analysis solution that performs automated monitoring of corporate travel purchasing to identify performance against negotiated contract and to reveal emerging purchasing trends.
Distribution With the increasing expectations of online services, and pressure on call centers and retail locations to add value, technology solutions must be flexible to deliver the agency’s competitive advantage. They must also be able to grow in capacity and functionality to meet increasing customer demand. Datalex solutions operate in the leisure and corporate travel markets in which they provide the ability to: Create dynamic packages - for air, car, hotel, rail travel and other land elements Maintain user profile and itinerary information Integrate private and published fares
Datalex solutions for travel agency organizations include: Consumer online booking Corporate travel management Negotiated fares management and distribution Agency desktop applications Web, mobile and and television distribution Multiple inventory system access Systems integration Multi-component dynamic packaging and pricing Hosted services Datalex is technology partner to: California State Automobile Association (US) GoHop.ie/Atlas Travel (Ireland) LasVegas.com (US), Page & Moy (UK) Thomas Cook (UK), TrailFinders (UK) TravelCare (UK), Travelers Advantage (US) For more information, visit www.datalex.com/agencysolutions
Dynamically control pricing across multiple channels and user groups Deploy a flexible corporate travel policy Integrate frequent flyer accounts Control branding and operation
CONTACT INFORMATION Web site: www.datalex.com E-Mail: sales@datalex.com
Support personalized content systems Support multiple languages and currencies
EUROPE Dublin, Corporate HQ
+ 353-1-839-1787
Fares Management
Country Sales Offices Amsterdam Frankfurt
+31 20 503 0200 +49 6196 655 111
Travel agencies know that their sales advantage relies on the ability to deliver product, pricing and availability to the market, quickly and accurately through call center, Web site and third-party channels. BookIt! Fares is one of the most advanced fares booking and management systems on the market today, providing travel agents with instant update and dynamic pricing capabilities. BookIt! Fares reduces the agents’ time spent dealing with flight queries and helps avoid the risk of Agent Debit Memos caused by misquotations. This is accomplished by automating the validation of complex rules for round trip and multi sector itineraries prior to quotation.
Hosted Services Datalex offers a cost-effective business management service that helps control the total cost of technology when restrictions exist on capital expenditure. Travel distributors can focus on what they do best - building their business, while Datalex manages their e-Commerce technology infrastructure. The solution supports dynamic business growth, offering fast time-to-market and unconstrained capacity growth. Connectivity options may include a direct link to all global distribution systems and travel supplier central reservations systems. ATL-M0094.DS1© Copyright Datalex 061103. All Rights Reserved.
AMERICAS Metro Atlanta Toll Free (USA & Canada) ASIA PACIFIC Singapore AUSTRALASIA Sydney
+1 770-255-2400 +1 888-234-1890 +65 6823-1301
+61 2 9004 7286
Other office locations: Manchester, UK Petaluma, California, USA