OVERVIEW Operational excellence can simply be described as a philosophy that embraces problem-solving and leadership as the key to continuous improvement. However, while continuous improvement is important, it is not enough on its own. As the organization continues to refine its process, product, or service, it needs a way to continue to grow. This is where operational excellence comes in. Ultimately, operational excellence is not just about reducing costs or increasing productivity in the workplace. It is about creating the company culture that will allow you to produce valuable products and services for your customers and achieve long-term sustainable growth. Operational excellence when understood and deployed well must lead to Business Excellence, because by focussing on Effectiveness and Efficiency, the twin goals of Customer Orientation (Effectiveness) with sustainable Organisational Health (Efficiency) is accomplished in a balanced manner. The formulation of operational strategy and the successful implementation thereof requires a holistic understanding of the entire value chain of manufacturing industry over the entire product life cycle, i.e Innovation to Customer Support, rather than functional silos which is the bane of the industrial world for many decades. The metrics of “success” has both external (Customer) and internal (Organisation) implications whether it is innovative products/services, quality improvements, cost optimisation, leadtime improvements or customised manufacturing approaches. The Operational Excellence Course of MMA is designed for manufacturing industry leaders and practitioners wishing to transform their organisations through strategy and culture, and through the application of a bouquet of operational excellence approaches, methodologies, processes and tools, that create value for your customer. As you travel on your value generation journey, you will wish to select the appropriate approach, methodologies and tools – based on your organisation's current situation, future strategies and goals, resource availability and limitations, as well as urgency and schedule needs – that will provide immediate value.
COURSE CURRICULUM Group A comprising 8 modules has been well received by the industry. The remaining 16 weeks of the Master Class course is uniquely designed by experts in the field to cover 16 subjects in two groups, namely: Group B - Function Specific and Group C - Advanced Level © Each group comprises of eight subjects covering a wide range of topics aimed at mastering the niche areas of Operational Excellence leading to Business Excellence. © There will be a balanced approach to theory and practice through imparting concepts, application of concepts, experiential illustrations and case studies. Emerging technologies that impact manufacturing trends are also included.
FACULTY Experts with over three to four decades of Industrial experience have kindly consented to deliver Master Classes exclusively for the benefit of management professionals. Thought leaders possess a variety of functional and sectoral exposure in their career. Their domain knowledge will bring in “experiential learning” benefits to the participants (Faculty profiles attached).
CERTIFICATION Certificates would be issued to the participants who successfully complete the programme as per the criteria given below: © MMA Master Class - Certificate in Operational Excellence will be
awarded to participants who attend all the modules of a particular group (B or C) or a minimum of 8 modules chosen from across the two groups, subject to qualifying the assessment test conducted by MMA. © MMA Master Class - Diploma in Operational Excellence will be
awarded to participants who attend all the modules from Group B & C subject to qualifying the assessment test conducted by MMA. © Certificates as indicated above would be issued in the digital format
to all the successful participants.
16 Weeks Online Master Class Course in
Operational Excellence Towards Business Excellence Course Schedule
From 24 October 2020 to 20 February 2021 Consecutive Saturdays 11.00 am to 1.00 pm
Group A Group A comprising 8 modules and has received an excellent feedback from the participants.
Group B Module Date
Subject
Industry Experts
9
24 Oct
Supply Chain Management
T V Thyagharajon
10
31 Oct
Win Win Negotiations in Purchasing
Raghavendra Ravi
11
07 Nov
Global Sourcing - Theory & Practice
Venky Nagan
12
21 Nov
Gemba Kaizen for Competitive Advantage
A N Chandramouli
13
28 Nov
Problem Solving QC Tools and Quality Circles
K R Rajasekhar
14
05 Dec
Cost of Quality & Quality 4.0
A N Chandramouli
15
12 Dec
Total Productive Maintenance - TPM
T R Parasuraman
16
19 Dec
Theory of Constraints (TOC)
Raghavendra Ravi
Group C Module Date
Subject
Industry Experts
17
26 Dec
Additive Manufacturing - Theory & Practice
Dr Dheepa Srinivasan
18
02 Jan
Automation & Robotics
V Jagannath
19
09 Jan
Low Cost Automation - Labour Intensive Sector & Automobile Sector - Case Study
Sarbajit Ghose & Dr S Devarajan
20
23 Jan
Safety Management
M B Vaidyanathan
21
30 Jan
Innovation & Design Thinking-Auto Sector-Case Study Dr S Devarajan
22
06 Feb
Project Management in High Technology Industries
Sethuraman
23
13 Feb
Advanced Manufacturing Systems and Customer Value
A N Chandramouli
24
20 Feb
Digital Manufacturing & Industry 4.0
V Jagannath
FOR WHOM © Head of operations, team leaders in factory © All manufacturing engineers, managers and executives © Supply chain, material management staff and managers © Maintenance & service engineers and managers © Design & development engineers and team leaders © Technical services, quality engineers and industrial engineers © Digital manufacturing and factory automation specialists © Faculty members/Academicians © Management/Engineering students who wish to enhance their knowledge
in the field of Operational Excellence
KEY TAKEAWAYS 1
How to understand balancing functional excellence vis-a-vis organisational excellence
2
How to appreciate the experiential learning of multi-sectoral multi-cultural settings
3
How to a build, nurture and grow a team of agile specialists across the levels and functions
4
How to build a smart manufacturing organisation through digital transformation
5
How to absorb new emerging manufacturing techniques, systems and processes
6
How to build a continual improvement culture across the organisation
7
How to create a lean world class manufacturing organisation
8
How to build competitive advantage in entire value chain
9
How to improve customer satisfaction through better execution
10 How to improve quality and minimise cost of poor quality 11 How to improve speed to market launch for new Innovations 12 How to improve capital asset utilisation and overall equipment effectiveness 13 How to improve current asset turnover and eliminate unwanted inventory 14 How to build mutually beneficial supplier relationships 15 How to analyse and solve problems in any function 16 How to set goals and measure them with total employee involvement 17 How to reduce waste and operational losses 18 How to manage total cost of product to the customer 19 How to establish and sustain a safe workplace 20 How to create outside-in innovation in products and processes 21 How to choose relevant and cost effective automation
ONLINE MODE OF DELIVERY Geographically there are no restrictions as it is an online delivery program. Sessions would be held on consecutive Saturdays from 11.00 am to 1.00 pm on Zoom.
FOLLOW UP ACTIVITY Continuous engagement may be possible with specific faculty consulting with specific customers to carry out projects on site to apply the knowledge gained in their workplace. The assessment certification can be linked to this project work back in their workplace.
ABOUT MADRAS MANAGEMENT ASSOCIATION (MMA) Madras Management Association (MMA) was established in 1956 with the prime objective of promoting management education, training and development activities in this part of the country. The vision of MMA is “To be the Fountainhead of Worldclass Management Excellence in India”. Over the past six decades, MMA has striven for development and nurturing management expertise, combining Indian ethos with International Management thoughts and practices. MMA has contributed immensely to the enhancement of management capability in this part of the country, and in particular Tamil Nadu and Puducherry. MMA has over 8000 corporate houses, industries, professionals, academics and executives on its rolls as members. MMA annually organizes about 700 executive development activities, including seminars for top management with a total participation of fifty nine thousand executives and entrepreneurs. MMA is the largest affiliate association of All India Management Association (AIMA) in the country and has been adjudged as the Best Management Association in India by AIMA for eleven times in a row including the “National Excellence Award” for the year 2017-18. The activities of MMA are planned to achieve managerial excellence in the functioning of industries and professional managers in Tamil Nadu and Puducherry. In this direction, MMA chapters have been established at various towns in Tamil Nadu mainly to cater to the needs of SMEs. Nine such MMA Local Chapters at Ambur, Attur, Erode, Hosur, Namakkal, Salem, Sri City, Trichy and Puducherry are functioning effectively. Apart from corporate leaders, MMA has, in its Managing Committee, the Vice Chancellors of Madras University & Anna University, the Directors of IIT Madras and IFMR and the Chief Secretary, Government of Tamilnadu, as members.
For more details please feel free to contact Gp Capt R Venkataraman, General Manager, MMA - 94447 00068 or Mr Sriram, Management Executive 99520 19173 or give a missed call to 93450 75335. You could also email to gm@mmachennai.org or mma@mmachennai.org
Click on the photos to view the profile
PATRON
Mr V Balaraman Former Managing Director Pond’s India Ltd
INDUSTRY EXPERTS
Mr T R Parasuraman
Dr S Devarajan
Dr Dheepa Srinivasan
President & Deputy MD, Board Member Toyota Industries Engine Pvt Ltd
Head of Production Engineering TVS Motors
Chief Engineer, Pratt and Whitney, R&D Center
Mr K R Rajasekhar
Mr V Jagannath
Mr Sethuraman
Former Associate Director & Head Corporate Training, NTTF
Business Head, m2nxt Solutions A BFW subsidiary
Head - Finance SASMOS & Fokker Elmo SASMOS
INDUSTRY EXPERTS - POND’S VETERANS
Mr Venky Nagan
Mr Sarbajit Ghose
Mr M B Vaidyanathan
Group CEO Asmara International Ltd
Executive Director Asia, of CIEL Textile Ltd
Group Safety Ops Manager Hindustan Unilever Ltd
Mr A N Chandramouli
Mr Raghavendra Ravi
Mr T V Thyagharajon
Board Member, Starrag India Pvt Ltd Program Co-ordinator
Consultant, Coach & Mentor
Consultant, Coach & Mentor