2021: Top Workplaces Special Section by MediaNews Group Targeted Products

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Proud to be named a Top Workplace in the Bay Area for 10 years in a row! w!

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SUNDAY, AUGUST 22, 2021

California Water Service Group reaches a decade of recognition as a top Bay Area employer

his year marks 10 consecutive years of California Water Service Group being named a Top Workplace in the Bay Area by the Bay Area News Group. It is an honor to be recognized year after year, as we remain committed to always doing the right thing for our customers, communities, employees and stockholders.

With the emergence of the coronavirus, this past year tested all employers. Within a matter of days, state and local regulations were put into place, changing how all businesses operate. During this trying time, our essential workers stayed committed to our customers and communities, ensuring they would have the water they needed for drinking, cooking, handwashing, and other important needs to stay healthy and safe. We were just as committed to our team members as they were to our customers, and went the extra mile to protect our employees by introducing new safety protocols and benefits. To help stop the spread, we established staggered shifts, employee “pod” units, and did daily screening and health checks. Further, we provided employees with the appropriate personal protective equipment, extra hand sanitizer, as well as cleaning stations in addition to increased cleanings of all our facilities. Because we knew that communication was critical to ensuring our workforce felt safe, we held enterprise-wide calls to keep employees updated about the status of the pandemic, explain our response, and offer guidance from outside experts.

Advertorial content provided by California Water Service Group

1720 North First Street, San Jose • (408) 367-8200 www.calwatergroup.com

We also offered 15 additional days of sick time for COVID-19 matters, such as illness, quarantine, highrisk factors, or child care/caregiving, even before similar accommodations were required by the state. We also recognized those employees who reported to work each and every day through the pandemic, and stayed healthy, with the opportunity to earn additional paid time off. While taking care of employees’ physical well-being was the top priority, we also worked to keep morale high. During the nationwide toilet paper shortage, we secured enough supply to provide industrial-size rolls to all of our employees. Children of our employees were sent a gift to acknowledge their parents’ sacrifice being away from home as an essential worker, critical in the fight against COVID-19. And, a newsletter full of uplifting content — with submissions by fellow co-workers — was created to lift employees’ spirits. But, even outside of the pandemic, California Water Service Group is a great place to work. We offer a comprehensive compensation package including 401(k) matching, competitive wages, health care, family college scholarships, a pension, and more. We help our employees reach their career goals through tuition reimbursement, industry training, and developmental opportunities. And, we listen to what they have to say. Our employees work crossfunctionally, collaborating and solving challenges that affect all of our service areas. This helps enhance employees’ overall knowledge and expertise and shows their input matters.

Being named a Top Workplace for 10 years in a row is an honor, and not one that we take lightly. You have heard why the company thinks California Water Service Group is a great place to work, but don’t take our word for it. Here is what our employees have to say: • “The company allows me to take training and improve my technical skills in order to excel in my job. They listen to my ideas and respect my views. They trust me to make important decisions and appreciate that I am a reliable source.” • “California Water Service (Group) is the Cadillac of water companies—there is no better one out there.” • “At California Water Service (Group), they value each employee. They show you they care by providing wonderful benefits, stock options, high-level pay, and the opportunity to advance. In addition, they offer education and leadership training.” • “We have multiple opportunities to share our thoughts with management from internal calls, to suggestion boxes, to team lunches, etc. The opportunities to share different points of view are too numerous to document.” • “When the pandemic hit, upper management went above and beyond to come together as a team to inform employees of COVID-19. Our company also secured and provided PPE and even supplied us all with toilet paper. They went out of their way to make sure our mental health was being addressed too.”

SUNDAY, AUGUST 22, 2021

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Thank you to our employees for making us a Top Workplace 10 yearss in a row!

OUR COMMITMENT TO OUR EMPLOYEES: • • • • •

A rewarding career with purpose Satisfaction of improving the lives of 2 million people daily Competitive pay Excellent benefits Opportunity to help us enhance the quality of life for those we serve

Ready to join our team? Visit calwatergroup.com/careers for information and opportunities.

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SUNDAY, AUGUST 22, 2021

2021 TOP WORKPLACES WINNERS

LARGE COMPANIES

In this survey, large companies have 500 or more employees in the region.

1. Sereno | Los Gatos 2. Charles Schwab & Co., Inc. | Westlake, Texas 3. Del Grande Dealer Group | San Jose 4. Fremont Bank | Fremont LARGE COMPANIES

5. One Workplace | Santa Clara 6. Panda Restaurant Group | Rosemead 7. Seneca Family of Agencies | Oakland

SUNDAY, AUGUST 22, 2021

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Seneca Family of Agencies

A top workplace for 7 years in a row!

“I feel immensely proud and thankful to work with an agency that is taking action to better our community and the professional development of their staff. For Seneca to be nominated as a Top Workplace means that we are prioritizing what matters: the youth and families we serve, equitably accessible mental health services, and a commitment to our mission of Unconditional Care."

Seneca's Impact in 2020-21 6,000 students who received whole-school interventions 5,472 youth and families who received individualized services in their homes, schools, and community 11 Employee Resource Groups where staff network, share their perspectives, and brainstorm ways to be an advocate for social justice Our growing regions and continuum of services make us a leader in shaping systems that serve youth and families. Our newest program, Todo Por Mi Familia, is a nationwide initiative to connect families separated at the U.S. border to confidential mental health services free of charge and in their preferred language.

Our work changes the narrative about what is possible for children facing profound challenges. We draw upon each child and family’s strengths to address their areas of need. We empower thousands of young people to transform their stories through our education, mental health, permanency, community-based, and juvenile justice services.

Connect with us to join our movement of delivering quality mental health services and Unconditional Care!

Visit senecafoa.org | (510) 317-1437 California and Washington

@senecaFOA @todopormifamilia

Seneca Family of Agencies

@senecaFOA

Seneca Family of Agencies

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SUNDAY, AUGUST 22, 2021

Seneca’s Todo Por Mi Familia provides mental health services and support to children and families separated at the U.S. border

magine starting a perilous journey with your family with nothing but the clothes on your back, your child’s hand clutched in your own and the hope of a better life. You reach the starting point of this “better life” only to have your child taken from you, and you are not reunited with your child for months. Even if you do eventually end up together, your family has experienced extensive trauma from this forced separation. This was the experience of thousands of families affected by the U.S. Department of Justice’s “zero tolerance” immigration policy, implemented on May 7, 2018.

Seneca Family of Agencies, a nonprofit mental health agency with Bay Area roots, made an explicit commitment to do whatever it takes to support those who cross our border, particularly those who journeyed to the U.S. only to be met with unfathomable harm via the Zero Tolerance Family Separation policy. Though many of our services have long benefited immigrants, asylum-seekers, and newcomers, Seneca directly advocated for justice through support of a class action lawsuit for the thousands of immigrant families who suffered as a result of this family separation policy. Our mental health professionals acted as pro bono expert witnesses and consultants, providing key research on the effects of trauma, the impact of family separation, and the critical need for therapeutic services for all those involved. In May 2019 Judge John A. Kronstadt ordered the federal government to provide immediate mental health screenings

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8945 Golf Links Road • Oakland • (510) 654-4004 www.senecafoa.org

and treatment to the thousands of immigrant families who suffered as a result of this family separation policy. From this decision, Seneca was entrusted with a contract from the U.S. Department of Health and Human Services to connect families with free, confidential, culturally and linguisticallysensitive mental health services. Within days, Todo Por Mi Familia was launched. Seneca’s Todo Por Mi Familia (“All For My Family”) team has worked tirelessly to locate families that were separated at the border and connect them with the mental health services they so critically need and deserve. Through our work, we have listened to families share their experiences of separation and have been in awe of their resiliency. We have provided basic needs that often exceed the parameters of our contract, engaged our community to rally around the families served by this initiative, and shared the heartache and triumph of this work with a global audience in partnership with celebrity advocates and renowned media outlets. In one memorable instance, Seneca’s Outreach Coordinators located a mother and young daughter living on opposite sides of the country as a result of their forced separation. The family desperately wanted to be together but were unable to afford airfare. Seneca donors sprang to action and provided funds to purchase two tickets on the first flight available for the young girl and her social worker. On Christmas Eve, 2020, the mother and daughter embraced for the first time since being separated. We wept alongside them.

Seneca is driven by a core commitment to do whatever it takes to support young people and families in times of struggle, crisis, disenfranchisement, or marginalization. Todo Por Mi Familia is an extension of this work, and the stories we bear witness to remind us that while reunification may be the first step toward healing, it does not remedy the trauma of separation. Our work continues, as thousands more families remain separated and in need of support. The task is herculean, but the promise is simple: We see you, we support you, we will do everything we can to nurture your healing, and we will do it all for your family. Seneca’s team has connected over 1,000 families so far, and enlisted more than 250 providers to help. Todo Por Mi Familia embodies Seneca’s vision of supporting children, empowering families, and advocating for traditionally unserved and underserved communities. If you are looking for an opportunity to make a lasting difference for families in your community, consider a position at Seneca. Seneca’s nationally recognized training center will take your career to the next level in the field of trauma, attachment, and children’s mental health. If you’re looking to join a collaborative team of individuals who are passionate about mental health — you’ve found it. We are currently hiring social workers, therapists, program leaders, and Bachelor’s level counselors and administrative support. Browse Seneca’s career opportunities at www.senecafoa.org and submit your application today!

SUNDAY, AUGUST 22, 2021

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Get Excited About Going to Work Every Day! A career at Provident is more than a job — it serves a purpose: helping our members reach financial wellness. The best way to serve our members is to support our employees, who are the heart of our organization. At Provident, we value our employees’ hard work, unique skills and perspectives with: 3 Generous PTO packages. We understand the importance of work-life balance. 3 Excellent Health Benefits. Top financial industry employee benefits program in the country. 3 Financial Health. Loan discounts, 401(k) matching, incentive bonuses and more. 3 Education Development such as tuition reimbursement, scholarships, and training programs. Provident Credit Union is proud to receive the TopWork Place award for the 5th consecutive year and recently awarded the “Best Credit Union in California” by Forbes. We’ve been serving the Bay Area community and beyond for 70+ years and are here to stay. Considering a new career? Join the company that is leading the way! Visit providentcu.org for current job opportunities and apply today. ©PCU 07/21

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SUNDAY, AUGUST 22, 2021

Community Involvement

Top Workplaces give back in abundance BY CAMERON SULLIVAN CORRESPONDENT

hen the businesses that serve and employ the people of the Bay Area also give back to the nonprofits in the region, the results include stronger communities, happier residents and fulfilled workers who value their employers. Several of the 2021 Top Workplaces described to us the ways that they and their employees give their time, talent and thoughtfulness to make our communities better places to live, work, and play. The team members of ABD Insurance and Financial Services, Inc. are as passionate about community service as they are about professional service. ABD participates in the Week of Giving and scholarship programs through the Insurance Industry Charitable Foundation and historically has held a golf tournament to raise money for cancer research. Also dedicated to youths, ABD partners with the Golden State Warriors’ Learning Without Limits program. The leadership and staff at ALOM Technologies take great pride in the company’s dedication to high standards of corporate governance and financial management integrity while remaining deeply committed to environmentally and socially conscious practices. ALOM and its employees actively support community organizations through mentoring, food and toy drives, open house tours, fiscal underwriting, and in-kind donations. When it comes to supporting local communities, BigCommerce employees are inspired to be change agents. In addition to BigCommerce’s matching donation program, employees receive two paid Volunteering Leave days per year and offices support toy drives, food drives, holiday gift programs, and school supply drives. These are just some of the many efforts run or supported by local offices. The people of BKF Engineers believe that when they give back, the community grows stronger. Among the many philanthropies and events supported by BKF Engineers are the Leukemia & Lymphoma Society’s Light The Night Walk; The Susan G. Komen Race for the Cure breast cancer walk; Second Harvest Food Bank; Rebuilding Together; and the American Heart Association.

ABD Insurance and Financial Services, Inc.

ALOM Technologies

BKF Engineers

As the owners and operators of a chain of Great Clips hair salons, Buena Vista Business Services, LP, put their expertise to work for the communities their salons serve. Besides annual free haircuts for veterans, Tuesdays at each salon feature deeply discounted haircuts for large families, students and seniors on a budget. They’re big fans of school fundraisers and do whatever possible to help causes that their employees support.

largest publicly traded water district while giving back to those who are affected. After recent tragic fires, such as the Camp Fire, Cal Water partnered with organizations such as the Utility Workers Union of America to raise at least $370,000 for community relief organizations. An additional $60,000 in college scholarships went to 22 local students, including first-generation college students. Cal Water also supports several local charitable organizations providing food, shelter and essential resources to those in need.

During California’s wildfires, California Water Service Group (Cal Water) continues its service as the third-

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SUNDAY, AUGUST 22, 2021

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Collaborative Solutions

for employees to get involved in local causes related to the company’s dedication to learning. Recently, team members met with representatives from iMentor to learn about volunteering to mentor youth from low-income areas in subject matter provided by Course Hero. The volunteer committee also partners with local Boys & Girls Club to discover ways that employees can help with club projects and events. DGDG Does Good, the charitable arm of the Del Grande Dealer Group, actively fosters a culture of giving within the DGDG family. By partnering closely with various charitable organizations, DGDG has donated nearly $1 million, to date, supporting local charities along with organizations that serve youth and that directly help those less fortunate during times of need.

California Water Service Group

Dudum Real Estate Group is grounded deeply in the core values of each of the communities they serve. Each team member is committed to giving back and lending a helping hand whenever possible. Whether working in property or philanthropy, the professionals at Dudum Real Estate Group strive to improve upon every relationship and give back to the community that has given them so much. Buena Vista Business Services, LP

CBIZ

Through CBIZ Cares, CBIZ team members receive paid time to give back to their local communities while having fun. CBIZ Cares Committees sponsor blood drives and fundraisers to benefit local charities, including an annual food drive that has led to the donation of nearly 10 million pounds of food for local pantries in 12 years’ time. In addition, CBIZ Women’s Advantage has raised more than $585,000, more than 61,000 items of professional attire and more than 3,100 personal care bags for Dress for Success, which helps less fortunate individuals enter the workplace with confidence.

Collaborative Solutions bridges community need with teamwork. To date, Collaborative has raised more than $300,000 for Autism Speaks while increasing their leadership and creating Autism Speaks’ first National Walk Team.

Collabies Care and it shows. From corporate-level support of Autism Speaks to Time Off for Good that employees receive for volunteering in their communities,

Throughout the year, several teams of Collaborative employees participate in local Autism Speaks walks. In addition, the Collabies Care program brings employees together to volunteer in various capacities for organizations such as the Salvation Army, Habitat for Humanity and more. In addition to quarterly paid volunteer time off, Course Hero’s internal volunteer team organizes opportunities

Since its founding, ECC has been rooted in corporate citizenship for small businesses and communities, whether building vital infrastructure, improving drinking water or cleaning up after natural disasters. The employee-driven ECC Cares works with offices around the globe to identify and alleviate local challenges and support community initiatives. In addition to $1M in employee-match and other donations over time, in 2021 ECC Cares conducted a companywide book drive to benefit communities across the U.S. and a fundraiser resulting in the planting of 8,000 trees. Service is in their name, and service they provide, whether through their work or in giving back to the community. Every year Jazz Home Services participates in local food drives, such as for the Alameda County Community Food Bank, and supports local schools by making donations to their sports teams. They also support those who serve and Continued on page 17

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SUNDAY, AUGUST 22, 2021

2021 TOP WORKPLACES WINNERS

MIDSIZE COMPANIES

In this survey, midsize companies have 150 to 499 employees in the region.

MIDSIZE COMPANIES

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.

16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30.

SUNDAY, AUGUST 22, 2021

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Named Top Work Place • Midsize Business RMC’s CULTURE: Integrity • Quality Humility • Team Spirit

in s r Yea ow! aR

RMC ‘Hires to Retire’! Join the team and start your career today! COME JOIN OUR TEAM rmc.com/careers

www.RMC.com 24/7 Response 800.400.5058

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SUNDAY, AUGUST 22, 2021

5 reasons to plant your roots with Restoration Management Company

Management and teamwork.

t’s one thing to find a job — but it is something entirely different to find a career. In other words, the place that you’ll stay to reach your longterm goals for the rest of your life, the place where you can see yourself moving up, advancing your job opportunities and becoming the best professional version of yourself. Well, RMC is a place that offers just that; with a motto of “hire to retire,” the company places a large emphasis on making the experience of its employees something unique and valuable, so that they see their work as more than just a job but a career.

Diversity is key At RMC, nothing is more important than embracing diversity, equity and inclusion in everything that they do. From the ways in which they service and support their clients to their in-house hiring practices, the team is quite diverse with professionals from all walks of life coming together to pursue a common goal. Based in the Bay Area, RMC offers a welcoming and inviting workplace culture that gives everyone an opportunity to have a seat at the table.

Stretching prevents injuries.

Branch meetings.

Hard work — it’s built into our culture One of the most important steps that RMC took when building their workplace culture was to instill through example the rewards of hard work. Regardless of their ethnicity, economic or educational background, workers at RMC are dedicated and committed to giving it their all — and that is because they know they work for a company that supports them. RMC is passionate about training employees from the ground up, and they are always willing to go the extra mile to ensure that their employees have access to the resources and tools needed to get the job done right.

Strong values The workplace culture that the senior leadership team helped to develop comes from four critical core values — quality, integrity, humility and team spirit. The RMC team is more like a family than anything else, and that is because its employees have embraced these values.

Effective leadership RMC has always been known for its dedicated, passionate, and driven senior leadership team. Valuing transparency, honesty, and open communication, RMC is always looking to bring in the perspectives of its various employees, viewing diversity as one of its key strengths. As a certified minorityowned business, RMC takes the cake as one of the most diverse places to work in the Bay Area.

Advertorial content provided by Restoration Management Company

4142 Point Eden Way • Hayward • (800) 400-5058 • www.rmc.com

A satisfied customer base Lastly, one of the most marketable aspects of RMC is that they have an established, trusting and satisfied customer base. They have built a strong reputation as a stellar restoration company with the necessary expertise, passion, and capabilities to support their customers and clients when disasters strike their homes. With proven results and demonstrated expertise, new employees are able to boast that they work for one of the most trusted restoration teams in the Bay Area.

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SUNDAY, AUGUST 22, 2021

APN

Software Services

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APN Software Services is a Great Place to Work APN strives to be the best in the industry.

We enjoy a challenge, embrace competition and we are committed to providing the ﬁnest service to our clients. Our Service areas besides Information Technology include Engineering, Financial and Administration. We have a global foot print with multiple ofﬁce locations in USA, South America and Asia.

We are always looking for Top Talent!

“Find a job you like, and you add ﬁve days to every week.” Our standard beneﬁts package includes relocation assistance, sponsorship, and a voluntary 401K Participation Plan. Send us your resume and join our exciting team today! Visit us at apninc.com for career opportunities.

Careers If you don’t wake up in the morning exciting to pick up where you left your work yesterday, you haven’t found your calling yet. – Mike Wallace

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SUNDAY, AUGUST 22, 2021

2021 TOP WORKPLACES WINNERS

SMALL COMPANIES

In this survey, small companies have up to 149 employees in the region. 1. 2. 3. 4. 5. 6. 7. 8. 9.

SMALL COMPANIES

10. 11. 12. 13. 14. 15.

16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31.

32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46.

SUNDAY, AUGUST 22, 2021

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Not just a top workplace. A PremierOne! We’ve always strived to be a great place to work (it’s in our name after all), but now it’s official. PremierOne Credit Union is proud to be awarded a 2021 Top Workplace by the Bay Area Newsgroup. Come join us in our goal of making our communities better together. Visit us at premieronecu.org/careers.

STAY CONNECTED

Together, we’re just better. Equal Opportunity Employer

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SUNDAY, AUGUST 22, 2021

PremierOne Credit Union Not just a Top Workplace. A PremierOne!

t PremierOne Credit Union, we didn’t randomly pick our name. It was chosen because that’s always been our goal — to be the premier credit union in every community we join. However, our goal to be the best isn’t only focused on our members. We want our employees to feel as valued as any customer who walks through our doors.

We’re honored to be chosen as a Top Workplace in the Bay Area as we continue to make PremierOne a great place to build a career and a business where people want to come to work! How do we do it? Well, here’s a look. It starts with our values. “People helping people” is our motto and the culture we’re building at PremierOne is exemplified both externally to our customers and internally to each other. Every day, employees at PremierOne strive to live the values we’re built on: • Extraordinary service •Teamwork • Respect • Fun • Accountability • Commitment Where we live and work is so vital to our employees, and we want to give them every opportunity to make it better. We know giving back to the community is important to them, so that means it’s important to us. Every year we use our branches to raise money for local charities like the San Jose

Advertorial content provided by PremierOne Credit Union

6640 Via Del Oro • San Jose • (408) 524-4500 www.premieronecu.org

Police Activities League and the San Jose Firefighters Burn Foundation. Historically, we’ve donated thousands of dollars each year to various groups. Just read what our employees say about us: “I like how here at PremierOne Credit Union, we are like a big family. We all are very supportive of one another and we also take great pride in supporting our community.” ~ Senior Accountant We also collect cans of food for the Second Harvest Food Bank and toys during the holidays for needy families in the neighborhood. And throughout the year, we provide several ways to volunteer for organizations near and dear to our employees. We ensure everyone who works at PremierOne is fairly compensated and enjoys a range of benefits, including multiple insurance options to choose from, plenty of time off, a 401(k) with employer match, and many work perks like employee loan discounts, referral bonuses, and more.

the year. We’ve purpose-built a learning culture that extends to all corners of PremierOne to help our employees meet their career objectives. “I enjoy working at PremierOne because I am inspired by the leaders. I feel proud to be a part of an organization that values its membership with such high regard.” ~ Branch Manager Of course, to earn a Top Workplace designation, everyone’s day-to-day work with co-workers should be equally rewarding. We know it’s a fact that building bonds with co-workers makes work more enjoyable, so we always look for opportunities to celebrate the special people who make up PremierOne. From employee recognition events and goal achievement activities to team building and holiday parties, we pride ourselves on not being a “check-in/check-out” workplace but one where employees look forward to coming to work and being with friends.

“PremierOne Credit Union is more than a team. We are a family that strives to make the dreams and hopes of our members a reality.” ~ Loan Officer

“What I like most about PremierOne is the credit union feel; you’re close to everyone. You can talk to anyone and not feel intimidated. I feel comfortable talking to the VPs or CEO. Everyone is so close it’s like family.” ~ Assistant Branch Manager

We want people to join us for more than just a job, though. With numerous professional development opportunities, we strive to make PremierOne a place to learn and grow, as indicated by our Nationally recognized 2021 Educational Excellence Award. Workshops for new employees expanded training, and leadership and management development activities are available throughout

“People helping people” is our motto. The culture we’re building at PremierOne means that’s exemplified both externally to our customers, and internally to each other. And as we continue to grow and improve, we look forward to joining the Top Workplaces in the Bay Area for many years to come.

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Community Involvement continued from page 9

Keysight Technologies

Mission Hospice & Home Care

have served, by providing Military/Veteran discounts year-round. In addition, Senior Citizens receive discounts on all Jazz Home Services.

members of the chambers of commerce, Lotus Hotels supports the prosperity of communities where their properties are located throughout the Bay Area.

The team and leaders at Keysight Technologies make a point of being a major contributor to the communities where they do business. In addition to supporting numerous charity organizations, Keysight puts its expertise to work by introducing children to science, donating funds and equipment to universities, and volunteering at numerous local nonprofits.

Community giving makes Markstein Sales Company who they are. Serving multiple nonprofits and events through financial and in-kind donations, team members take part in food, clothing and toy drives among other activities. In 2020, employees filled multiple containers with food to support Monument Crisis Center. Team members also donate time and talent to seniors through Meals on Wheels. They also give aid to the Hispanic Community Affairs Council: Albert and Bertha Markstein Foundation; Bay Area Crisis Nursery; and Antioch Police Activities League.

To advocate for its team members’ volunteer service, Kidder Mathews provides matching gifts, volunteer hours and financial donations to causes its employees support. Time, leadership and donations from Kidder Mathews benefit nonprofits such as Bayview Hunters Point Multipurpose Senior Services; Board Vista Center for the Blind & Visually Impaired; California Pacific Medical Center Foundation; Children’s Health Council at Stanford; Greater Bay Area Make-A-Wish Foundation; Greater Bay Area YMCA; Habitat for Humanity; San Francisco/Marin Food Bank; San Jose Family Shelter; Shelter Network of San Mateo County; Special Olympics of Santa Clara; and more. The staff, management and owners of Lotus Hotels support organizations that make major impacts on the local level. These nonprofits include Rotary Clubs, Red Cross, Local Churches, Salvation Army, Help Tourism Market and donations to local Shelter & Opportunity House. As active

Mission Hospice & Home Care’s Continuum of Care serves patients and their families at every stage of a lifelimiting illness. Community Education outreach programs help people learn about advance care planning, while Grief Support guides families through losses. As a local, independent nonprofit, Mission Hospice & Home Care is dedicated to caring for people regardless of their medical coverage or ability to pay. They’re grateful for the generous support of donors and volunteers, which allows them a level of care and service exceeding what is reimbursable by Medicare or private insurance. Since 2016, Oportun has given at least 1 percent of its pretax income, totaling $2.6 million, to nonprofits and schools in the communities they serve. By focusing on

Provident Credit Union

Sensiba San Filippo LLP

improving financial capability, expanding access to educational opportunities for youth and strengthening LMI communities, Oportun prioritizes organizations serving LMI communities and people of color. Oportun also matches employees’ personal donations to the qualifying nonprofits and schools they support, to the tune of $117,000 in matching donations to more than 350 nonprofit organizations.

the community. Staff, family and friends enjoy coming together to volunteer at events supporting local causes that make the community a better place. Prominent fundraising efforts benefit the San Jose Police Activities League and San Jose Firefighters Burn Foundation. An in-house volunteer committee also collects nonperishable foods for the Second Harvest Food Bank, supports the San Jose Animal Shelter and participates in local toy drives as well as the American Cancer Society’s Relay for Life.

Pacific Service Credit Union prides itself on being a good corporate citizen and an active part of the communities they serve by providing charitable donations to local nonprofit organizations that enrich and strengthen the lives of members in the communities we serve. With a particular focus on children, education, disaster relief and health/human services, Pacific Service Credit Union in 2020 donated $212,000 to approximately 30 nonprofit organizations including the Food Bank of Contra Costa & Solano, Children’s Miracle Network, Youth Homes, Shelter Inc., the Monument Crisis Center and Valley Children’s Hospital. Through Panda Restaurant Group’s philanthropic arm, Panda Cares, the company promotes a spirit of giving that is dedicated to providing food, funding and volunteer services to children’s organizations, local schools, and disaster relief efforts. The group has raised more than $107 million to support children in the communities their restaurants serve, in addition to funding worldwide disaster relief. Panda Restaurant Group actively supports organizations that educate at-risk youth, promote academics and that promote the restaurant trade. Their community is their business, so success at PremierOne Credit Union comes from supporting each other and

Fully committed to bringing value to their members, their families and communities, Provident Credit Union gives back to the community through donations, volunteering, and other programs. Provident focuses its giving on the local level by contributing to education; financial literacy; personal health and safety; affordable housing; and support for the local business community. To actively encourage its employees to get involved and give back to the community, Provident provides volunteer time off for its people to support the organizations of their choice. Securly Inc. blends its community giving with in-office fun. For instance, in 2021, Securly conducted an officewide coat drive resulting in 38 coats being donated to the local Salvation Army. The team also has enjoyed the privilege of providing food donations to local shelters. In addition to providing paid communityservice time for each employee to support the causes dearest to them personally, Sensiba San Filippo LLP hosts annual All Hands Day, through which all 200-plus team members help out a designated local Continued on page 27

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SUNDAY, AUGUST 22, 2021

Top Workplaces Advantages

Top Workplaces share insights about recruiting and creating a winning company culture BY BAY AREA NEWS GROUP CONTENT TEAM

earn how these companies have benefited from being named a Top Workplace. Not only does this honor improve their company culture, but it also greatly increases their ability to attract top talent. 1st United Credit Union views this award as a testament to their efforts in remaining committed to their foundation and legacy of putting employees first. They work hard to make the company a place where people are excited to come to work. As an essential service, they had to react immediately last year to ensure the safety of their staff and members while still remaining open. 1st United acted quickly to develop a remote workforce while keeping their branches open to serve the community. They adopted online conferencing and utilized our intranet for fun, engaging activities. These efforts allowed them to remain connected with each other while they worked from home. For the 8th consecutive year ALOM Technologies stands out as a Top Bay Area Workplace. This provides a sound validation by ALOM’s staff that supports their strong culture and commitment to diversity and inclusion. ALOM’s recruitment efforts are highlighted by opportunities like providing a National Manufacturing Day open house offering (virtual) tours to student groups interested in supply chain as a career destination. Their commitment to their staff as an employer of choice has benefited ALOM through employee loyalty and expertise, with the average staff tenure exceeding 7 years. At BKF Engineers, the employees and staff are often referred to as “Team BKF” because they are serious about wanting everyone who works at BKF to feel as if they are part of one big team. The BKF recruiting team has networked and talked to countless candidates throughout the last year to ensure that we have a talented pipeline for when positions open up. Our hiring efforts have ramped up and know that all of the networking has paid off. Throughout the interview process, we don’t solely search for strong technical skills, we also are interested in finding people that have strong soft skills. This is how we strategize on finding the best of the best BKF employees!

1st United Credit Union

BKF Engineers

ALOM Technologies

Being ranked as a Top Workplace for 7 years in a row is a testament to Bynder LLC’s commitment to an inclusive culture. To maintain an inclusive environment, Bynder has implemented recruitment strategies to ensure our workforce reflects the diverse communities they work and live in. They have taken a closer look at how inclusive the job descriptions are written to partnering with job boards that reach out to underrepresented communities. Building a strong culture that promotes collaboration, unity, and growth has always been a top priority. Bynder is thrilled to be recognized as a Top Workplace in the Bay Area and

beyond. As Collaborative Solutions continues to grow rapidly, it is a priority to hire a diverse company of the best and the brightest in all functional areas. To do so, their recruitment team strives to hire the right people who align with their company culture. Recruiters look for candidates who are hardworking, flexible, have a knack for technology, are team players, quick learners, and will ultimately go above and beyond for their customers and their colleagues. During the interview process, they are not only

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Evisort

SI-BONE, Inc.

looking for those who are the best at the job, they are hiring those that make a great culture fit as well. Dudum Real Estate Group points out that there has been a great amount of competition which makes it easy to lose sight of what’s important — the people: agents, staff and even clients. When recruiting, sometimes it’s important to unwind the mindset of new hires to better understand how Dudum Real Estate Group operates and how this provides a benefit to them and those they serve. What new agents benefit from is not measurable. It’s not tangible. It’s something that is felt through experiencing it… Once they reach this point, they can truly understand the positive impact being a part of a Top Workplace environment has on them. East Bay Agency for Children (EBAC) understands that the competition for direct service staff in the social services field is very challenging as nonprofit, communitybased organizations. They have to compete with traditionally betterpaying positions within government entities and large companies. In recruiting, they point to their track record as a Top Workplace

to underscore the many intangible benefits of being part of the team. East Bay Agency for Children’s Top Workplace standing communicates to prospective employees that they would be joining a team in which their peers and managers respect, value and appreciate one another, the clients, and the agency’s equity-based organizational culture. Finding top talent for Evisort can be difficult, but finding talent that especially aligns with their company’s culture adds another layer of complexity. These candidates are a team of skilled, passionate, and driven professionals who also possess a strong sense of community and humility throughout their daily lives. These qualities and values are rare to come by. When they do find the right people, it sustains the healthy heartbeat of Evisort. Frequence is challenged by recruiting efforts that are similar to many other companies their size; they have a small team of folks working to bring in the best and brightest talent while also balancing their day-to-day priorities. They have been successful at tapping into networks to find top talent, but they hope to expand beyond their

current recruiting methods to find more talented people who share their passion for disrupting the digital advertising industry. Those who embrace the Top Workplace company culture will find a place at Frequence where they can grow both professionally and personally. Harris & Associates recognizes that talented A/E/C professionals have ample options for employment these days, especially with the heightened focus on aging infrastructure, the housing shortage, and risks associated with climate change. While compensation will always factor into job seekers’ decisions, top-tier candidates today also want to feel appreciated, contribute to meaningful work, know their perspectives are valued, and have opportunities for personal and professional growth. Harris & Associates is confident their Top Workplace recognition will vault them to the top of the list for job hunters seeking this kind of environment.

Harris & Associates

Frequence

At Health Fidelity, working as a health care technology partner during a global pandemic has made each Continued on page 23

Health Fidelity

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Quality, service, and value since 1926 At California Water Service Group, our employees are our most important asset. We believe in taking care of our employees, so they can focus on working together to improve the lives of the 2 million people we serve every day. Thank you to our team on 10 years of being a Top Workplace! Who is California Water Service Group? We are a team that, since our founding 95 years ago... • Provides safe, clean water • Takes care of our customers • Contributes to our communities • Leads with integrity • Protects the planet • Is committed to health and safety

Learn more: www.calwatergroup.com

California Water Service Group is proud to be named a Top Workplace for 10 consecutive years!

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Learn more: www.calwatergroup.com

California Water Service Group is proud to be named a Top Workplace for 10 consecutive years!

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Going the extra mile, from home: How Seneca Family of Agencies made the most of remote learning

hen Seneca’s Occupational Therapist and Speech Language Pathologist first met Eva, their first impression was, “Ball of energy!” Eva, an elementary student at one of Seneca’s partner schools, is always on the move. Joyful, loud, excitable — perhaps Eva’s most quintessential trait is that she adores any and everything to do with unicorns.

other service providers — to ensure that she receives the support she needs to make progress toward her goals during a uniquely challenging school year. Much of Seneca’s work with Eva over the past year included activities to strengthen fine motor skills, self-expression, reading comprehension, and selfregulation techniques such as yoga, dance breaks, and coloring. Over time, they learned that perhaps the most effective way to engage Eva is to incorporate unicorns into therapy activities, much to Eva’s delight.

Everyone knew that distance learning would be hard, especially for young learners and students receiving special education services. In Eva’s case, accessing her education and receiving the individualized support she needs — virtually — has been a daily struggle. Eva is developmentally delayed and has trouble both focusing and staying on task. For much of her year of distance learning, Eva was accessing her three hours per day of Zoom instruction from a day care setting, surrounded by infinite distractions and without one-on-one in-person support to help her remain engaged.

Eva’s joy and positivity are infectious and have made a lasting impression on the adults that work with her, particularly during a year marked by hardship and loss. As she has transitioned back to part-time in-person school, Eva’s progress is accelerating. She will continue to receive specialized services from her Seneca team as well as social-emotional supports and academic accommodations to help her learn and thrive at home, at school, and beyond.

Seneca’s Occupational Therapist and Speech Language Pathologist worked creatively with the other members of Eva’s support team — her mother, general education teacher, special education teacher, and

Seneca Family of Agencies (Seneca) was founded in 1985 as a small Bay Area residential and day treatment program with a simple but powerful mission: to help children and families through the most difficult times

Advertorial content provided by Seneca Family of Agencies

8945 Golf Links Road • Oakland • (510) 654-4004 www.senecafoa.org/careers

of their lives. Since then, Seneca has expanded to provide a broad continuum of permanency, mental health, education, and juvenile justice services, which today reach over 18,000 youth and families throughout California and Washington state each year. Seneca’s growth has been guided by a commitment to a revolutionary Unconditional Care model — doing whatever it takes to help children and families thrive, even when faced with tremendous challenges. Seneca offers each child and every family a profound promise: You will be supported at every step of your journey, no matter what obstacles you face along the way. Seneca’s impact and success as an organization is made possible by our most valuable asset: our staff. Our teams are expanding in California and Washington state as our programs evolve. We seek extraordinary individuals with diverse experience to work with the remarkable young people we serve. Create meaningful change and join us in helping children and families through the most difficult times of their lives: www.senecafoa.org/careers.

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Top Workplaces Advantages

continued from page 19

day its own challenge to better serve its partners on the front lines. Fortunately, the transition to full-time remote work during protective measures went very smoothly, in part because they made sure to shepherd a culture of collaboration, enthusiasm, and mutual support to various online platforms. They are honored to be included in this year’s Bay Area Top Workplaces. 2021 is their first time being listed, but they don’t want it to be the last. They are looking forward to more people joining their mission! Like all employers, Keysight Technologies is in competition with other companies for top talent. With the U.S. economy opening up, top candidates have more choices. Additionally, competition over software engineering skills continues to be an in-demand skill set. As a market leader in measurement science, Keysight is at the heart of the technology revolution. Being ranked as a Top Workplace helps them recruit top talent in two ways. First, it increases their visibility overall. Second, it becomes part of the story they tell candidates about working at Keysight, substantiating the value of their robust culture, along with their cutting-edge technology, impressive business results, and bright future focused on growth. As a beer and beverage distributor, Markstein Sales Company has many opportunities for fun and exciting employment. Whether on-site company celebrations or community-wide event sponsorships and volunteer efforts, employees are always having a good time together and making people smile. Team members also work hard, giving their best to the customers, brands and fellow colleagues. One of the biggest challenges is recruiting team members that can balance the “play hard and work hard” mentality needed to fit within the successful company culture. First-time winner OnQ is eager to see how being named a Top Workplace impacts our ability to recruit effectively. It’s no secret that attracting and retaining top talent in the Silicon Valley is challenging. With so

many amazing companies located so close by, employees often have their pick of great jobs. OnQ needs to stand out from other employers. It’s also incumbent on them to hire people who live and breathe in the retail realm. Qualifications are key, but it’s equally important in their recruitment process to identify candidates who share their deep love of the retail space. Oportun’s biggest challenge in recruiting top talent is competing with some of the world’s largest technology companies and brands based in Silicon Valley. The vast majority of new team members join Oportun because of their strong belief in their mission of providing affordable and inclusive financial services to people who have been traditionally left out of the financial mainstream. The global pandemic of 2020 brought challenges to Personal Capital’s “virtualfirst” business model. Keeping current employees safe while still connected has been a huge priority, especially while keeping the corporate culture intact. That’s why being nominated as a Top Workplace for the 7th year in a row is a huge honor and testament to the people who make up their strong company culture today. This nomination will not only help attract top-notch candidates but also serve as a reminder that the company culture can withstand virtually anything. Securly Inc. understands that talent attraction is the name of the game and not so much talent acquisition. Top companies often run their talent acquisition team/recruiting departments much like marketing and view it as talent attraction. Being a small organization and competing to win the “war for talent” against more well-known and established brands is always a challenge. One key part of getting good talent is being able to educate them about the Securly brand, culture, and products. This is where external awards, recognition, and accomplishments can really leave an impression. Being ranked as a Top Workplace is an honor for Service By Medallion. They

Oportun

Synack

see this as a reward for the team that has worked hard to build a resilient and prosperous company. The growth they have achieved over the past decade coupled with their leadership’s vision and core values has given them the opportunity to gradually invest more resources into enhancing the employee experience. Employees see Medallion as a responsible employer who offers a wide variety of benefits, giving their company an edge over other outstanding employers in the Bay Area.

At SmartRecruiters, they believe “you are who you hire.” They employ incredible people, and as a result have built a strong employer brand and a culture of high performance, anchored by their values. Being named a Top Workplace is an honor and they promote achievements like these so that potential employees receive a positive and transparent candidate experience when applying for jobs with SmartRecruiters. It provides a competitive advantage in recruiting top talent. They’re also proud to offer a best-in-class talent acquisition suite that they use to drive hiring success, which also helps top enterprises transform their global hiring processes.

At SI-BONE, Inc., candidates have an extraordinary opportunity to make a direct, positive impact on improving people’s quality of life. It’s a challenge for the recruitment team to connect with talented subject-matter experts who also share their mission, vision, values, and culture. For a growing organization, they seek supportive team members of integrity who are driven by excellence, creativity, and curiosity. The Top Workplace designation will help attract future SI-BONE talent who will enable them to reach even more patients and help them through the often long and challenging patient journey toward pain relief. Sigler Wholesale Distributors is thrilled to be recognized as a Bay Area Top Workplace because it shows they’re doing the right thing by putting their employees first. By taking care of their employees, it creates a culture where every employee takes care of their customers. Happy customers come from happy employees! Since this is the first time Sigler has won this award, they are looking forward to the advantages when it comes to recruiting new team members. Finding motivated employees with a passion for customer service has been a challenge in 2021. They’re a growing business and they believe this award will help that effort.

At Synack, willingness to be accountable to one another is what creates the culture they have and it’s also what affords them opportunities like being ranked as a Top Workplace. They are thrilled to be able to recognize their team for this effort. This award will help highlight the positive company culture to talented candidates. Synack will continue to seek out individuals who can authentically add to (not “just fit into”) our company culture by bringing new experiences, perspectives, personalities, and ideas. They realize that being on the list as a Top Workplace will unlock the greatest potential for individuals, teams, and Synack as a whole. Being ranked a Top Workplace for eight consecutive years is an achievement Wind River is extremely proud of and it inspires and drives them in their efforts to continue making Wind River a great place to work. This significant recognition is not only great for their internal pride, but it’s how Wind River can differentiate itself and stand out as a leading company in their efforts to recruit top talent. TWP

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5 reasons why Restoration Management Company is the best place to work in the Bay Area

Planning for the future of RMC.

he world is finally headed back to some semblance of normalcy, and with that in mind now is the perfect time to think about starting fresh with a career change or new job. The Bay Area is ripe with employment opportunities — and with so many places to choose from it can be hard to find the right company that aligns with your personal and professional values. We believe RMC has what you’re looking for and checks off just about every box that you might have on your list. If you’re interested in joining a fast-paced team with a focus on quality and teamwork, RMC is for you. Hire to retire RMC is one of the most trusted restoration companies in the business — they help people repair and restore their homes and businesses after disasters like floods, fires, and more. To do work that affects people on such a personal level takes pride, dedication and great leadership. RMC has invested years in training and mentoring its employees to build one of the most respected, high-performing teams around. With a philosophy built around the idea of “hire to retire,” the team members who work with RMC are often team members for life — having worked their way up from entry level roles to senior

Team building with the Takata family.

RMC with happy clients.

management. From the passion that each and every employee demonstrates, to the workplace culture that keeps employees satisfied and committed to their mission, RMC has put in place a culture that promotes longevity.

A focus on the environment As a restoration company, RMC is aware of the various environmental concerns we are facing today, not only its impact to our ecosystem, but to the neighborhoods, homes, and businesses of our clients. RMC takes great pride in its contribution to protecting the environment — from wildfires and hurricanes to earthquakes and floods, RMC is always looking to navigate natural disasters and environmental hazards in a safe and effective way.

A family-owned business RMC is a family-owned business operated by the same person who started RMC 36 years ago! No investors, venture capitalists or franchise managers to answer to on a daily basis — there is just the RMC team. As a result, there is an open level of communication, trust, and transparency throughout the ranks, making the company not just a productive place to work, but a friendly and enjoyable place too. Training is key At RMC, they embrace training and teaching their employees. The leaders at RMC believe that someone’s professional journey should always trend upwards, in that they pick up new skills and abilities along the way. With their philosophy of “hire to retire,” RMC is always looking to ensure employees engage in professional development to build on their skills and knowledge as a way to promote the paradigm of their professional capabilities.

Advertorial content provided by Restoration Management Company

4142 Point Eden Way • Hayward • (800) 400-5058 • www.rmc.com

A satisfied customer base Lastly, one of the most marketable aspects of RMC is that they have an established, trusting, and satisfied customer base. With a clear reputation as one of the best restoration companies in the industry, RMC continues to deliver for its customers time and time again — and to work for a company focused on customer satisfaction is a unique opportunity. Playing a role in further developing that reputation can be one of the most rewarding acts in your life.

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Special Awards

Leadership

LARGE COMPANY

Shaun Del Grande

Del Grande Dealer Group • San Jose

What about the leader of this company inspires your confidence?

The leadership team has been more involved in making new changes to keep up with the latest technology in the automotive industry. His focus on growing and adapting to new changes is a great conﬁdence builder.

MIDSIZE COMPANY

Jeff Dunn

SI-BONE, Inc. • Santa Clara

What about the leader of this company inspires your confidence?

His refuse-to-lose attitude along with his insistence on doing things the right way. His work ethic is unmatched. There is no problem or challenge that can’t be solved or overcome.

SMALL COMPANY

Mirza Isakovic

Jazz Home Services • Pleasanton

What about the leader of this company inspires your confidence? The ability to grow professionally.

2021

The Fremont Bank Way.

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Special Awards

Companies earned recognition based on standout scores from employees on specific survey statements.

Work/Life Flexibility One Workplace Santa Clara I have the flexibility I need to balance my work and personal life

Direction Charles Schwab & Co., Inc. Westlake, Texas I believe this company is going in the right direction

“One Workplace is great with helping us balance work and life. Being able to work from home is a huge plus and this was offered prior to the pandemic!”

“I am pleased with our acquisition of TDA and how this positions us as an industry leader. I have tremendous faith in many of our senior leaders at the company. I think our CTO is brilliant, and I am excited by the direction Schwab is moving technically.”

Communication

Values

Meaningfulness

Fremont I feel well-informed about important decisions at this company

Walnut Creek This company operates by strong values

Clued in Senior Management

Managers

Fremont Senior managers understand what is really happening at this company

Reston, VA My manager helps me learn and grow My manager makes it easier to do my job well My manager cares about my concerns

Fremont Bank

“Senior managers are aware of the changes that happen in our community and world and make sure that Fremont Bank is at pace with these changes for employees to perform their job and for the culture of the bank.”

Training

Sensiba San Filippo LLP

Pleasanton I get the formal training I want for my career “I think that the in-firm trainings offered are good, but there have also been external trainings offered (AICPA, CFMA, etc.) that I find very useful to get opinions from others outside of the firm as well.”

Collaborative Solutions

“My manager meets with me on a weekly basis and is always available to me when I have questions on items I may not quite understand. He is supportive of my growth and my desire to be a People Manager someday.”

Legacy Real Estate & Associates

“Our industry is ever changing, we need accurate reliable information, which in turn protects us from mistakes out in the ﬁeld.”

New Ideas

Benefits

San Francisco New ideas are encouraged at this company

San Francisco My benefits package is good compared to others in this industry

Starcity

“All ideas and perspectives to problem solve are always welcomed with open ears and minds. No ideas are brushed off negatively and leadership puts trust in its team members to run with an idea if it is sound and beneﬁcial for the business.”

Zeus

“Health Insurance is incredible. I went to the ER last year and was so relieved during a really traumatic event to not have to give away literally all my money to the hospital, something that I’ve had to do in the past.”

One Planet Group

“We have service days regularly and throughout the year, where we do community service to wherever we want.”

Securly Inc.

San Jose My job makes me feel like I am part of something meaningful

“The people I work with are passionate, hardworking, and light-hearted. We all work towards a common goal that is meaningful.”

Doers

Appreciation

San Pablo At this company, we do things efficiently and well

Santa Clara I feel genuinely appreciated at this company

Lotus Hotels

“The entire pandemic response has been extremely well executed by Lotus Hotels.”

Hyatt Regency Santa Clara

“I know that my Hyatt family is always there for me.”

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Community Involvement continued from page 17

Our Bay Area team is growing!

Drive your future forward with Turo Turo is the world’s largest car sharing marketplace. We pride ourselves in creating a supportive, down-to-earth, pioneering, and efficient work environment. We care deeply for our work, for each other, and for our mission to put the world’s 1.5+ billion cars to better use.

Service Champions Heating & Air Conditioning

Service By Medallion

SmartRecruiters

nonprofit in whichever way is needed. The successes of the Sensiba San Filippo LLP’s All Hands Days have included rebuilding fences; interior painting projects; deep cleanings; filing; organizing; window washing; helping in the kitchens of food pantries; building playhouses; and even building real houses through Habitat for Humanity.

One of the Core Values of Service By Medallion is that they care and love to serve their community and give back. Each member of the team and its leadership prides themselves on being involved in and volunteering for several local charities and sponsoring more than 20 philanthropic companies locally.

Sereno is committed to creating a business environment and a culture that is mindful of their responsibility to the community. A charitable foundation, Sereno 1% For Good, was formed in order to give back to the communities where their team members and clientele live and work. In an effort to support and engage in serving others, Sereno’s real estate agents can choose to give 1% of their gross commissions to charitable or communityminded groups that are making a positive difference in the communities they serve.

It’s no coincidence that the concept of service is ingrained in the very heart of the company at Service Champions Heating & Air Conditioning. Service is more than part of their name. For Service Champions, the idea of delivering awesome service extends beyond our clients to the entire community. They enjoy giving back through Service Champions Cares and partnering with great organizations such as Valley Humane Society, Juvenile Diabetes Research Foundation, Operation Cranberry Sauce and many more. Continued on page 29

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ABOUT THE

SUNDAY, AUGUST 22, 2021

The statements on the employee survey are categorized into themes.

2021 TOP WORKPLACES

SURVEY

Theme importance CONNECT

78%

ALIGN

75%

PERFORM

73%

THE BASICS

70%

LEADER

68%

COACH 20% Provided by Energage LLC, which conducted the 2021 Bay Area Top Workplaces project.

Outreach Energage reaches out to employers with at least 35 employees in the Bay Area to participate. We use a combination of print & online ads, and direct outreach to employers using direct marketing lists (e.g. infoUSA). The Activity page shows the latest information on the number of employers invited, registered, and surveyed.

30%

60% 40%

50%

60%

70%

Statement importance I believe this company is going in the right direction

75%

This company enables me to work at my full potential

73%

I feel genuinely appreciated at this company My job makes me feel like I am part of something meaningful

Employee survey

Senior managers understand what is really happening at this company

We survey employees at participating employers using either paper surveys or an online survey application. Each of the statements has a positivity score. The positivity score on the Positivity page shows the overall percentage of positive responses for each statement. Responders rank our statements on a 7-point likert scale, ranging from Strongly Disagree to Strongly Agree, so the score shown is the percentage of responders who answered Slightly Agree, Agree or Strongly Agree to each statement. Each of the statements has been tested to ensure it has a high correlation with how employees feel about their workplace, which is calculated by correlating the statement responses to employee engagement. The Statement Importance page lists the statements that were part of the survey.

I have confidence in the leader of this company

Response requirements We require a response rate of at least 35 percent for employees based in the Bay Area. In addition, employers with 85 or fewer Bay Area employees must have at least 30 responders. We encourage employers to survey all employees, but large employers can choose to randomly sample their Bay Area employees. At least 500 employees must be included in the random sample for employers 2,500 or less. For those employers over 2,500 but less than 5,000 employees, we require 20 percent minimum distributed. For employers 5,000 or more the minimum is 1,000 surveys distributed. The Activity page shows the total number of employees sent surveys and the total number of employees who responded.

Testing for questionable results

80%

66%

New ideas are encouraged at this company

62%

At this company, we do things efficiently and well

61%

Meetings at this company make good use of my time

60%

I get the formal training I want for my career

59%

My manager cares about my concerns I feel well-informed about important decisions at this company My manager helps me learn and grow There is good interdepartmental cooperation at this company

After the survey is complete, we first run a series of statistical tests to look for any questionable results. We disqualify a small number of employers based on these tests. As the effectiveness of these tests depends on employers not being aware of them, we do not publish the details.

My manager makes it easier to do my job well

Selection of Top Workplaces

I have the flexibility I need to balance my work and personal life

We categorize the employers into size bands because smaller employers tend to score higher than midsize employers, and midsize employers tend to score higher than large employers. We then rank the employers within their size band based solely on the employee responses to the survey statements. The top employers in each size band are then selected as the Top Workplaces in the Bay Area for 2021 and listed on the Top Workplaces Summary page. We also determine a list of special awards based on standout scores on specific survey statements, which are listed on the Special Awards page.

My pay is fair for the work I do

This job has met or exceeded the expectations I had when I started

My benefits package is good compared to others in this industry 40%

50%

68% 67%

This company operates by strong values

30%

69% 68%

This company encourages different points of view

20%

70%

60%

70%

59% 58% 57% 57% 54% 54% 49% 49% 30% 80%

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Community Involvement continued from page 27

Synack

Xactly Corporation

The team at Sigma Computing is always looking for opportunities to get involved in the community and improve the area. Employees receive paid time off for volunteering, frequently working as a team at food banks, animal shelters and in fundraising races, walks or runs. As a company, Sigma selects charities that align with their values; they are currently working to identify a cause to support via a formal Corporate Social Responsibility program. Sigma collects and matches charitable donations from employees. In addition, the company aims to eliminate single-use plastics and other waste from their office by the end of 2021.

Community Education programs and outreach services to help find foster homes for the pets of those who have died.

With expertise in what it takes for candidates to land interviews and find jobs, SmartRecruiters created its Reverse Recruiting program to aid job seekers who are having difficulty finding stable, long-term employment. Among those who receive complimentary assistance from Reverse Recruiting are immigrants; veterans; formerly incarcerated individuals; parents and caregivers returning to work; and senior citizens. Since its 2019 launch, Reverse Recruiting has spread globally and has connected nearly 1,000 people with 500 recruiters from various companies who improve their resumes, provide interview coaching, and more. Among the multiple programs and events that support their local community, Suncrest Hospice takes part in Days of Caring, which allows team members to support their patients and their families with a final wish. Some of the last wish items include becoming a U.S. citizen and attending the ceremony; going on a hot air balloon; or eating a candlelight dinner for two with their loved one. Suncrest provides

One way to build cohesive teams is to nurture people long before they become team members. Synack and its team members do so by embracing volunteer opportunities with community partners, through which they dedicate time to mentoring students who are interested in careers in technology. You can see some of these stories on Synack’s Day in the Life series. At Wind River, the Wind Gives Back program allows employees days off to volunteer at a charity or nonprofit of their choice and participate in quarterly site or team events. Also through Wind Gives Back, employees volunteer globally on a regular basis for a range of causes, including education, STEAM and homelessness, to name a few. Through The XactlyOne Foundation, a 501(c)(3) nonprofit, Xactly Corporation organizes volunteer opportunities for employees to donate their time in local communities and provides grants to nonprofits to support community organizations. With a focus on environmental, educational and empowerment nonprofits, the company gives in support of racial and social equality, including National CARES Mentoring, Girls Who Code and The Trevor Project. And, each year, Xactly’s international C.A.R.E. week gives employees opportunities to unite in support of nonprofits in Xactly communities all over the world, culminating in a global day of giving. TWP

Come to work. Have fun. Stay! We believe in our employees. And we want them to believe in us. That’s why we provide the job training and skill development our employees need to grow their careers into something special. In fact, 17% of our employees were promoted from within in 2020. It’s just one more way that we build upon our rich history of people helping people.

1stunitedcu.org Federally Insured by NCUA

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Interesting Events and Facts

There’s plenty to learn about your future employer BY CAMERON SULLIVAN CORRESPONDENT

ome of this year’s Top Workplaces have fascinating histories. Some are growing at incredible rates. Others are fostering family-style environments and still others are innovating beyond expectations. Let’s take a walk through some of the interesting facts about several of this year’s Top Workplaces. At 385-plus employees strong in the Bay Area and beyond, ABD Insurance and Financial Services, Inc. has experienced steady and strong growth year over year for its nine years and enjoys a 90% client retention rate. AVer Information Inc. Americas’ “work hard, play hard” environment is embraced and evident throughout the company. They even promote their open, “no politics” environment in which everyone at all levels is encouraged to share ideas to improve the company, customer support, products and solutions. BigCommerce seeks out ways to connect employees with the customers that use our e-commerce platform, running a monthly Customer Feature and Company Fireside Chats. Through these, employees learn about their customers’ businesses, and may even win some of their products.

AVer Information Inc. Americas

Birdeye has been the highest-rated Experience Marketing platform for the past five years on G2, winning Deloitte Technology Fast 500 in 2021; named as one of America’s Fastest-Growing Companies by INC. in 2000; and winner of Crozdesk Best C. Founded in 1915 by Willis “Jack” Frost, most of BKF Engineers’ managers and owners began their careers at BKF right out of college. At least 25% of BKF’s team members have worked for the company for more than 10 years.

ABD Insurance and Financial Services, Inc.

BKF Engineers

Blue River Technology calls itself a “Silicon Valley tech company with tractors in the back and a lot of muddy boots” whose employees care deeply about agriculture and their customers. Although owned by the biggest name in agriculture, their work links them to the land and they “focus on the right things.”

solutions and employee relations, Bynder LLC celebrates everyone’s differences. The culture is the right fit for any “Byndie” no matter race, color, gender, age, religion, marital status, disability, sexual orientation, nationality or neurodiversity.

crisis team in motion to ensure its core values remain at the forefront of every decision. The results include a new communications repository, remote work options, protection and health measures, and e-learning activities and forums to help with all facets of work.

Guided by the principle of “Bynder Love” in its branding

At the outset of the COVID-19 pandemic, CBIZ set its

Beyond a culture of trust, transparency, engagement and

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iD Tech

learning, work and life at Clari Inc. are infused with growth opportunities, fun, and even music. Lunch-and-learns help careers develop; values awards honor jobs well done; and everyone loves when the CEO blasts music during spontaneous conference room celebrations. Collaborative Solutions takes pride in its unique, interesting workplace that makes work fulfilling and fun. Some companies say employees, at Collaborative they say Collabies. A family-like atmosphere and Collabie Convos facilitate connection of the primarily remote workforce. And leadership wants to know everyone. As a real estate investment trust corporation (REIT), CoreSite Realty Corporation’s first data center was formed in the iconic One Wilshire building in Los Angeles. They have maintained a substantial footprint there while expanding to 450-plus dedicated employees with eight operational data centers in Silicon Valley. For nearly 70 years, East Bay Agency for Children has consistently delivered services to the communities who need it most since 1952. Celebrating 36 years in business, employee-owned ECC offers abundant opportunities for staff to travel and work on diverse projects. Professional development is encouraged through formalized and on-the-job mentoring and training programs while working for a leader in the commercial interiors construction industry. A self-funded company, Frequence is a 100% employee-owned software

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development company. As a place to work, it’s interesting to note that nearly half of the 175 team members at Frequence were referred by other employees. GoDaddy team members work fearlessly and challenge the status quo. Through focused outreach, GoDaddy is closing the gender gap in tech. In 2021, they nearly tripled the previous year’s percentage of women admitted to the GoDaddy internship program or hired in permanent tech roles. Hassett Ace Hardware’s core values include Integrity, Customer Awareness, Team Leadership, Innovative Thinking, Communication Skills, Results Driven, Respect for Others, Judgment, Maturity, and Accountability. iD Tech is a family-owned, familyoperated company rooted in Silicon Valley and led by siblings Pete (CEO) and Alexa (Co-Founder). Created in 1999 by Alexa, with help from her mom, more than 235,000 students have attended iD Tech summer programs, making it the nation’s leading summer STEM camp provider. Kensington, a division of ACCO Brands (NYSE: ACCO), has been honored multiple times in the CES Innovations design and Red Dot Awards programs. Employees win when they find coworkers at Kforce, which partnered with WorkLLama, a talent acquisition and workforce management platform, to launch the app-based referral program, KFORCEconnect. Through the app, people can easily refer contacts to open positions and receive up to $1,000 for

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Collaborative Solutions

successful hires. With 900 employees and 21 offices in California, Washington, Oregon, Nevada and Arizona, commercial real estate firm Kidder Mathews records $8B in transaction total annual volume, including $23M SF annual sales and $42M SF annual leases. With 470 CRE Brokers and multiple specialized designations, the company boasts a robust portfolio. Legacy Real Estate & Associates enjoys a strong presence in the East Bay and beyond, and has been recognized locally and nationally. Over time, the firm has been recognized as a top producer in Alameda County and in the Tri-Cities market, as well as one of the largest residential real estate firms not only in the East Bay but in the Bay Area.

Frequence

Legacy Real Estate & Associates

Founded in 1883, Lincoln Families now serves more than 4,600 children and families per year with comprehensive support services focused on education, family, and well-being to disrupt cycles of poverty. Today 90% of youth participating in our School Engagement Program showed an increase in attendance. Though the team at Lotus Hotels is largely first-generation immigrants, they have formed a culture of family support and encouragement. Lotus team members enjoy professional support and development. Many have been able to send their children to top universities as the first generation in their families to earn a fouryear degree. Continued on page 34

Kforce

Markstein Sales Company

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THANK YOU FOR JOINING US TO CELEBRATE 2021 TOP WORKPLACES IN THE BAY AREA!

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Alaka`ina Foundation Family of Companies is excited to be associated with Top Workplaces in the Bay Area Your road to a fulfilling career Join us and become a part of a growing and winning team that does important work in support of our nation and its citizens. Jon Byk Advertising is here to help you navigate the complexities of PERM advertising. In business for 52 years in Los Angeles the agency adheres to the highest standards in PERM advertising. Additionally, Jon Byk Advertising has been the recipient of awards from Ad Age, Belding, Clio and Silver Microphone. Jon Byk Advertising is a full-service PERM advertising agency. “For 30 years we have been working daily for some of the largest immigration law firms and HR departments in the nation,” owner says.

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The agency has relationships with major media outlets across the country, including print, journal, radio and online, plus state workforce agencies and university career centers. These contacts allow the agency to deliver the highest quality work for its clients and build long-term relationships with them as well.

Visit us at www.bykadvertising.com or (310) call (310) 476-3012 or call 476-3012 • Est. 1969

With locations situated throughout the United States, we offer a broad range of career opportunities in diverse environments and are Values. Based on Native an excellent choice Hawaiian culture, our company values when considering are built on “‘Ohana” or family, and our opportunities, stress responsibility, integrity, service and excellence. culture, compensation, values, support, career development, and Career Development. We’re dedicated to your ongoing development. In addition to recognition.

challenging work that will increase your skills, we offer tuition assistance and other professional development initiatives.

Rewards and Recognition. We recognize and reward outstanding performance. We have recognition programs that acknowledge individuals and teams for outstanding achievements and service.

Diverse Opportunities. We offer a wide variety of job opportunities in Hawai’i and in locations throughout the United States and overseas.

Visit our website for all our nationwide opportunities www.alakainafoundation.com /careers

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Interesting Events and Facts

continued from page 31

PremierOne Credit Union

Mission Hospice & Home Care

Oportun

Service Champions Heating & Air Conditioning

Markstein Sales Company opened 101 years ago with only a horse, a wagon and six cases of beer, and survived Prohibition by selling apple cider and soft drinks. Now the company has been ranked as the eighth-largest, Women-Owned Business in the Bay Area. Representing more than 500 brands, the company remains family owned.

Owned and operated by second- and thirdgeneration members of the Ferrari family, One Workplace provides design, furniture, interior construction, and technology products and services for multiple industry sectors. Known for creativity, curiosity and experience, they pride themselves on insights that positively impact workplace design.

Through community involvement, commitment and service, PremierOne Credit Union is dedicated to being the credit union for Santa Clara County and a member of the CO-OP Network.

Having great technicians on staff is how Service Champions Heating & Air Conditioning ensures that all of their clients get a stress-free experience and superb results. They say that having a knowledgeable, friendly technician in a clean uniform show up with a well-stocked truck is what delivers peace of mind.

Established in 1926, McGuire and Hester was formed from the vision of two Irish immigrants, whose hard work in the construction industry led to their realization of the American dream. Over nine decades, the company has remained 100% employee owned and repeatedly recognized as a Top Workplace built on a strong legacy.

Oportun continues to provide assistance to customers, communities and team members affected by the COVID-19 pandemic. This includes ensuring customers can easily and transparently enroll in our hardship program, which waives all third-party payment fees and offers customers free financial coaching.

In the late 1970s, the visionary founders of Mission Hospice & Home Care, Helen Lagen and Marguerite “Mac” Nash, saw the need for compassionate end-of-life care in San Mateo County. With the help of community members, they incorporated Mission Hospice as a nonprofit organization that has served the community ever since. At Mountz Inc., it all started in a Cupertino garage in 1965, where the passion for great tools paired with an appreciation of torque. Inspired by technology companies in the area, the people of Mountz have remained innovators. They pride themselves on finding new ways to meet customers’ manufacturing needs.

Strong internal teamwork, communication and a focus on efficiency enable Pacific Service Credit Union to deliver best-ofclass service with nearly one-third the staff size of their peer organizations. Employee incentive and recognition programs align with business objectives to create a motivated, focused workplace. What started in 1973 as the fine-dining establishment called Panda Inn is still a family-owned business. Panda Restaurant Group opened its first Panda Express in 1973 and prides itself on originating the Orange Chicken. Established via a merger in 2013, PremierOne Credit Union is the combination of two credit unions rich in history and dating back as far as 1932.

Provident Credit Union was established in 1950 to serve the California Teachers Association, and now provides robust services to a diverse community. Provident also sponsors the Comcast SportsNet All Star Teacher Award, which awards a winning middle/junior high school teacher with $20,000 for his or her school. Securly Inc. is all about student safety. To that end, Securly protects 10 million students online and has intervened in over 1,000 online incidents that involved potential imminent harm to a student or others. At Sensiba San Filippo LLP, the regular All-Hands Days meetings are always well attended and rich with employee engagement. Recent highlights include discussions over the company’s Work From Home and Return to Work Taskforce, which keeps lines of communication open as people share concerns, ideas, and plans for the future. A minority-owned family business, Service By Medallion services the greater Bay Area. The company has evolved from focusing on primarily janitorial or custodial services to expanding into six different divisions.

Sigma Computing’s co-founders met as Entrepreneurs-in-Residence at a wellknown private equity firm and now have more than 20 patents between them. Founded in 2014, Sigma Computing’s headcount grew by 68% in 2019 and continues to grow. In addition to its 1% Equity Pledge, through which SmartRecruiters helps people who are in need of resume reviews and job interviewing coaching, SmartRecruiters also provides small nonprofits with the free SmartStart package and larger nonprofits with 50% off their Modern Enterprise recruiting platform and elevated support. Xactly Corporation is proud to have been the first company to realize the opportunity to democratize automated incentive compensation by moving it into the cloud. The move transformed the industry, cementing Xactly as a premier innovator and thought leader in the SaaS space. Check out CEO Christopher Cabrera’s published books. TWP

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e’re on a mission to develop novel gene therapies for patients with ocular and rare diseases. Inclusion and diversity are at our core, whether working at our headquarters in Redwood City, CA, our commercial manufacturing facility in RTP, NC, or remotely. We believe in the power of being your authentic self. We strive to create the space which allows for everyone in our Adverum Community to not only feel safe but encouraged to speak, learn from each other, grow in their professions and be the very best versions of themselves no matter what their age, ethnic background, gender, origin, religion, or sexual orientation. We partner with numerous philanthropic organizations including the Foundation for Fighting Blindness, OneTen, and Feeding America. It is a privilege to be ranked as a Bay Area Top Workplace.

Inspired to join us?

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TABLE OF CONTENTS

Excited to be associated with

Community Involvement Top Workplaces give back in abundance

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Top Workplaces Advantages Top Workplaces share insights about recruiting and creating a winning company culture

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Interesting Events and Facts There’s plenty to learn about your future employer

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CREDITS Special Sections Manager

Debbie Guadan

Julie Bouslog

Recruitment Advertising Director

Christine Brignani

Special Sections Editor

Recruitment Advertising Supervisor

Nicki Valdez

Tina Leon

Sharnel Ross

Lyndsey Mott

Marketing Director

Marketing Manager

Timothy Tsun Art Director

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Coast Personnel serviCes

in partnership with

Rowan Briggs

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Senior Multimedia Specialist Multimedia Specialist

Top Workplaces in the Bay Area

“Coast to Coast Workforce solutions” Coast delivers a highly customized solution, tightly aligned with the staffing strategy of your organization.

For Advertising Information call (408) 271-3712

The 2021 Top Workplaces was produced by the Bay Area News Group in cooperation with Energage LLC.

#TWPbayarea #mycompanyrocks

Visit us at topworkplaces.bayareanewsgroup.com for more detailed information.

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A fintech with purpose

portun (Nasdaq: OPRT) is a financial services company and digital platform that uses A.I. and advanced data analytics to provide responsible consumer credit to hardworking people. Built on 15 years of proprietary customer insights and billions of unique data points, we provide our customers with alternatives to payday and auto title loans. In recognition of our responsibly designed products that help consumers build their credit history, Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.

Impact at scale: With 3,000 employees spread across the United States, Mexico and India, Oportun is a global company with the capacity to positively impact the lives of millions. Using A.I., we are actively solving a deep societal problem and imbalance: access to the capital that underserved communities need to thrive. Over the course of our history, Oportun has raised billions of dollars in debt and equity from investors and extended more than $10 billion to low- and moderate-income communities in the form of responsible and affordable credit. As a publicly traded company, we have the advantage of scale, are powered by technology, and guided by our mission to serve the hardworking communities that have been traditionally underserved by the financial mainstream. Oportun’s customers, the majority of whom live in low-to-moderate-income communities, are hardworking individuals, have limited savings, and almost half of them support a family. Approximately half of Oportun’s new customers do not have a FICO® credit score, and Oportun has helped more than 905,000 of them to begin establishing a credit history.

We believe: Access to responsible and affordable financial services is a right that transcends color, gender, income, or ZIP code. Demonstrating creditworthiness and building a credit score puts hardworking people on a path to prosperity. In building relationships with our customers based on trust and mutual respect. Our customers deserve to be provided with outstanding service, no matter their credit history. We can make a positive and meaningful difference in the communities we serve. We have a responsibility to use our platform to advocate for a better and more sustainable world. Diversity, equity, inclusion and belonging Fostering a diverse, equitable and inclusive workplace where we all feel a sense of belonging is directly connected to Oportun’s performance and ability to fulfill our mission. We are proud to say that at every level of our business, from frontline agents to the board of directors, the majority of our team identifies as a woman or person of color. The Oportun team reflects a diverse set of backgrounds, beliefs, and identities and embraces a culture of inclusion where team members are valued, respected, and belong. Living our values: Oportun has invested in a welcoming and inclusive company culture that is grounded in authenticity, trust, and mutual respect. We take our commitments seriously and expect our team to live our values every day. EXCELLENCE – Holding ourselves accountable to the

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2 Circle Star Way • San Carlos • (866) 488-6090 • www.oportun.com

highest standards, producing great work and constantly learning from every experience. INNOVATION – Challenging the status quo, learning from success and failure. Constantly pushing the boundaries of technology and data science in the service of our customers and our mission. Growing and continuously improving in all we do. EMPOWERMENT – Providing the resources, tools, and support to allow our customers and employees to achieve their goals and realize their full potential. SERVICE – Being of service to customers, our communities, and each other. Saying yes to people who ask for help, and going the extra mile to connect them with the resources they need. COURAGE – Doing the right thing, especially when it is the hard thing, and owning the consequences of our actions. Expecting honesty and transparency and being open to all feedback. CARE – Maintaining a culture of honesty, fairness, and compassion. Building relationships with our customers, communities, and employees based on trust and mutual respect. Recognition: In addition to being named a Top Workplace by the Bay Area News Group for three years running, Oportun was named one of Fast Company’s Most Innovative Companies for 2020, has previously been recognized as one of TIME Magazine’s 2018 Genius Companies for its innovative work in financial inclusion, and winner of the Best Consumer Lending product by Fintech Breakthrough Awards.

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SCALE WITH US!

Oportun (Nasdaq: OPRT) is a Fintech on a mission to serve the estimated 100 million hardworking people in the United States who are locked out of the financial mainstream because they lack a credit score or have been mis-scored due to a limited credit history.

We need people like you to scale our mission. Do you: • Share our passion for lifting up others? • Believe that your work can/should make a positive difference in the lives of others? • Value having your voice heard? • Want to work in an inclusive culture? • Want to scale your career in a fast-moving company with lots of individual opportunity? • Embody our values of service, excellence, care, courage, innovation, and empowerment? If you answered yes, we want to hear from you. We are a remote-first workplace and are always looking for the best talents, regardless of physical location. Visit Oportun.com/about/careers to learn more.

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A.I. DRIVES OUR MISSION Have you ever thought about applying your talent and expertise in A.I. and advanced data analytics towards solving some of society’s biggest challenges?

At Oportun, that is exactly what we are doing, using A.I. and a lot of data to make the financial mainstream accessible to the estimated 100 million people in the United States who have been traditionally underserved by incumbent institutions. Our mission guides everything we do and A.I. drives the business. If you want a seat at the table and to make a difference in the lives of millions of people, we want to hear from you. We are a remote-first workplace and are always looking for the best talents, regardless of physical location. Visit Oportun.com/about/careers to learn more.