5 minute read
5 Ways To Make Every Day A Good Day In Your Salon!
By Timely
What makes a good day in your salon? Happy clients and staff? A calendar chock-full of appointments?
Feeling calm and in control? A quick and easy cash up? Heading home knowing your evening is free for family or personal time?
At Timely we want to help you have more good days at work. Heck, let’s go as far as saying we’re on a mission to make every day a good day!
We’ve consulted with top salon professionals and our own Timely team to list 5 things that you can do to crank up the happiness-dial in your business.
1. Make it easy to deliver a beautiful client experience
Happy clients equals happy staff. With Timely, it’s easy to give your clients the professional, personal service they deserve.
From booking online, to client notes and rebooking. It’s all smooth with Timely. Even getting paid can be easier. focus on your business instead of being caught in the detail of everyday.
When you check a client out, your terminal automatically displays the correct and final total with no danger of you typing in the wrong amount. So no awkward moments with your clients. Phew.
Charging a client $2.50 for a $250 treatment can and does happen! With TimelyPay and a TimelyPay terminal working together there’s no room for error.
2. Enable your clients to take more control of their bookings
Everyone loves to feel like they’re in charge and that they’ve got choices. So empower your clients with online booking. They can choose the time they want, the therapist they prefer and even pop themselves onto your wait list if you’re fully booked (which you will be once you start using Timely!)
This leaves you free to do the 101 other things that need doing in your salon, instead of spending hours playing phone tag with clients.
22% of clients say online booking is the reason they return to a business.
3. Say goodbye to no-shows and costly cancellations
All the salon experts agree, there’s nothing more annoying than customers who don’t show up. Or think nothing of canceling 10 minutes before they should be sitting down in front of you. With TimelyPay, you can put a deposit and cancellation policy in place that helps weed out your less committed clients. So, you’re not completely out of pocket if anyone’s a no-show.
Worried what your clients will think if you charge deposits of cancellation fees? We hear you and we’ve got plenty of help and advice to give you the confidence to say goodbye to wasted time and lost revenue.
Did you know that no-shows can cost a business on average $10,000 AUD per year (£5,000 in the UK)?
4. Cut out the admin
Owning your own salon is amazing. All that admin? Not so much. But just because paperwork is essential, it doesn’t mean it has to be hard work. With Timely salon software at the heart of your business, all those tasks like appointment reminders, consultation forms, follow ups and re-booking can be handed over to Timely. You remain in full control though and all your client communications can be personalised to reflect your salon’s unique brand so your messages always look like they’re coming from you – not us.
Did you know 58% of online bookings are made outside of business hours?
5. Get paid faster
We all know cashflow is king in the salon biz. With your TimelyPay terminal, funds could be in your bank, and available to you, the very next business day. And let’s face it, pay day is the best day of all!
Take control and choose whatever payout schedule suits your business – daily, weekly or monthly. You can align your payouts to work with your bills and business needs.
With Timely you have the flexibility to pause payouts and ‘save up’ your balance for big expenses like new equipment purchases for your salon.
Want more good days at work?
Good days happen when you partner with good people. At Timely we know all about running a beauty business and our friendly, award-winning, local support team is always on hand to help you.
Getting to grips with salon software can be scary, especially if it’s your first time. New clients often tell us they’re worried they’ll lose control of their salon or that they’re ‘no good with tech’. We promise you neither is true and we’re with you every step of the way.
We’re just a phone call or email away if you need us. And you’ll find our website jampacked with helpful articles and videos that not only help you when you’re stuck, but offer valuable insights and advice to help you smash your business goals.
Try Timely for 14 days for free
Put Timely’s beautiful salon software at the heart of your business and enjoy less admin, less end-of-day drama, fewer mistakes, a fully-booked calendar, more powerful business insights, more happy clients and a successful business. Which all adds up to more good days at work!
Try out 14 days of better days, with our free, no commitment trial at gettimely. com/register