chandos lodge

Welcome

Welcome to Clarendon Care Group, a group of seven exceptional, luxury and award-winning care homes where we match the quality of care to the quality of the environment. All our residents should feel safe, secure, valued and cared for at all times irrespective of their individual needs.

Founded in 1994, our care homes offer residential, nursing, respite and dementia care, and every one of our amazing staff are trained and qualified and are profoundly concerned with every single resident’s welfare and happiness.

It is the Clarendon Care Group’s attitude to individual caring that makes us different.

Attention to detail, individuality, amazing spaces, fabulous food, inspiring surroundings, enriching activities and a holistic approach to well-being all contribute to the exceptional nursing care and support every one of our residents enjoys.

We have an enduring commitment to providing award-winning and excellent care with integrity, providing the best standard of life to hundreds of people who call a Clarendon home their home.

Welcome to Chandos Lodge. Our luxurious care home in Hagely.

Huw James Founder

A different kind of care. The kind of care you want.

Exceptional nursing care

Chandos Lodge Care Home offers excellent accommodation and is designed specifically to meet the needs of elderly adults. Rated ‘Good’ by The Quality Care Commission in October 2022, as being Safe, Effective, Caring, Responsive and Well-led.

The Lodge is a partially Grade 2 listed Georgian building located in Hagley with stunning views overlooking the Worcestershire countryside just a short distance from J3 of the M5 close to Worcester and Birmingham.

Enjoy retirement in comfort and style with excellent care in luxury accommodation for 34 residents across with full en-suite facilities available.

Beautifully furnished throughout, with a comfortable lounge, quiet areas, a welcoming dining room and manicured

gardens, Chandos Lodge is designed to make life as comfortable as possible for all our residents and guests.

Most of our later life residents live here permanently, and we specialise in providing personalised residential care to our elderly who are living with mild to moderate dementia.

Chandos Lodge is the perfect setting where residents can feel free to enjoy their privacy and individuality, whilst also being part of the larger family of residents here.

Our well qualified and experienced carers provide outstanding and dedicated professional care to all of our residents, in a respectful, happy and supportive manner and we have been awarded the Bronze Award for our dementia care.

Chandos Lodge is a luxury care home, providing first-class person-centred dementia, physical disabled and elderly residential care.

We care because you matter

We recognise that every resident has individual needs, that is why we meticulously devise a personalised care plan and medication management process that reflects the physical and emotional needs of every one of our residents.

All our residential rooms provide comfort and practicality and accommodate our residents to the highest possible standards. Our rooms include call bells and are fully wheelchair accessible.

Here at Chandos Lodge we understand the importance of maintaining a home from home feel that we know is important to all of our residents. All of our residents have their own safe space with a large private bedroom, TV, Wi-Fi and telephone.

At Chandos Lodge we provide residential care and we are delighted at our five star reviews and rating.

Chandos Lodge, awarded the Bronze Award for Dementia care.

Inspiring surroundings.

Our dementia friendly garden is paved and is accessible to all throughout the day, with ramp access and raised beds designed to benefit all our residents, giving them enjoyment, stimulating their senses, reducing stress and promoting relaxation.

At Chandos Lodge our surroundings are designed to inspire personal development as well as providing communal space and a quiet lounge for those who prefer solitude.

Our conservatory provides an area where time can be spent enjoying the quiet or with families and visitors.

Chandos Lodge residents enjoy as much independence as they wish in surroundings that are also home to a range of indoor and outdoor activities.

At Chandos Lodge we strive to provide surroundings which are inspirational inside and out, with a dementia friendly garden and décor and furnishings for comfort and relaxation.

Inspiring personal development as well as providing communal and quiet spaces inside and out.

Food glorious food!

Here at Chandos Lodge, we recognise that food is much more than just fuel, it is one of life’s’ many rich pleasures, and essential to the physical and mental health of our residents.

Our fully trained and qualified resident chef prepares restaurant quality food in a professionally equipped kitchen. Providing high-quality nutritionally balanced meals for our residents and their guests, we are proud to say that our standards have been recognised as exceptional.

In addition to our service of Breakfast, Lunch and Dinner, where all residents have a choice of where and what they choose to eat, we also serve morning coffee and cakes with biscuits and other snacks, afternoon tea and high energy snacks and fresh fruit are available at any time.

All our meals are cooked fresh and daily by our in-house team using quality ingredients and wherever possible locally sourced fresh seasonal fruit and vegetables.

Lunch, for example usually consists of a choice of three starters, two mains and three or four desserts, accompanied by still or sparkling water. A selection of wines, beers, spirits are also available as well as soft drinks, smoothies, tea and coffee.

Private dining is available, and we love to welcome our residents and their family or friends for dinner, with vegetarian and vegan menus available.

At Chandos Lodge, we understand the importance of good nutrition and hydration and we are acutely aware that this is even more important when it comes to the elderly.

Enjoyable, restaurant quality dining.

Activities, wellness and well-being.

Underpinning everything we do at Chandos Lodge is the mission that our residents should always feel safe, secure, valued, cared for and happy. Happiness comes hand in hand with quality care and our care home activities are planned, designed and delivered by our team of well-trained and qualified staff, all of whom care about the individual and collective residents’ welfare, wellbeing and happiness.

Our care home activities are designed in-line with the interests of our residents to help them live a fulfilling and varied life. Our skilled leisure and wellness team create and organise a calendar of events and activities in the home, outdoor events and interesting activities, shopping trips and venues to visit.

Each and every resident can participate in indoor and outdoor activities which all helps to provide stimulation, well-being, and an active and interesting varied lifestyle. Some activities are one-on-one sessions and others are group activities. External visits and days out are always to venues that have good disabled access.

We have a day timetable structured to suit our residents’ needs. Some indoor activities we offer include Zumba, Yoga, Pilates, iPad Sessions, Social Clubs, Bowling Leagues, Wine Tasting, Cards Evenings, Casino Nights and more.

At Chandos Lodge our outdoor activities include sports and musical events, drinks and cocktail parties and sometimes charity days. Offering a mixture of interesting, relaxing or exciting outdoor activities.

All our residents live with a quality of care that is matched by our individual and quality environments.

Days out! Creating memories and promoting social interaction.

Our Chandos Lodge wellness team can take our residents out and about during the week or weekends. Trips include visiting the coast and the beach, art galleries, museums, beauty spots and are all included in our leisure timetables. Weekly trips are often local and include community activities, coffee shops, garden centres, farmers markets, pub visit parks and other local places of interest.

Here at Chandos Lodge, our dementia friendly paved and accessible garden has full wheelchair access and some residents often help out with maintaining the garden.

It is our mission at Chandos Lodge to provide care home activities that are fun, creative, diverse, interesting, inspiring, relaxing and unique, and that promote good health and well-being.

Focus on creating memories and promoting social interaction.

Personcentred care.

At Chandos Lodge we understand that no two residents have the same needs and our team here tailors every aspect of our residents’ care, taking into consideration their specific needs, requirements, personality and wishes.

We call it person-centred care.

Happiness and well-being are really important elements that we focus on when it comes to our residents’ care.

Chandos Lodge has been carefully planned to meet the needs of our residents. We take great pride in our attention to detail, which provides all residents with an enjoyable and secure living environment. Peace of mind, safety and security are guaranteed by 24-hour nursing care

A Home from Home.

For our team at Chandos Lodge. it doesn’t matter if your loved ones need retirement or dementia care, our

extremely qualified and experienced team provide outstanding and dedicated professional care to all of our residents and we are committed to making a difference to the lives of our elderly. We have been awarded the Bronze Award for our dementia care by Adventure with Dementia – an organisation which helps health and social care providers to enhance the lives of people living with dementia.

In addition each of our residents has a detailed care plan reflecting their physical and emotional needs, encouraging regular communication with their friends and family. We offer 24 hour access to visitors.

Chandos Lodge, putting residents first and creating a fun and stimulating environment that encourages laughter, friendship and happiness to all of our residents promoting excellent emotional and physical wellbeing.

We understand how important it is for our residents to feel, cared and looked after, appreciated and loved.

Offering The Highest Standard of Dementia Care.

Residential care at its finest.

Our residents don’t want the stress of bills or experience loneliness. They want a safe place, a home with like-minded and similar people in a comfortable, safe environment that they can call home.

At Chandos Lodge we approach residential care in a way that is designed to improve quality of life. We do this by creating a home and an atmosphere that is comfortable, safe, interesting and with a diverse range of activities.

Add to this our activities, trips and entertainment to inject some fun and social interaction back into the lives of those who may have been lonely for some time, and we have a success story.

Our residential care is focused and we offer full assistance with bathing,

dressing, dining and day-to-day functions and activities, whilst being cognitive and recognising that it is important to residents to maintain a level of independence.

In addition to residential care we also offer respite care. Commonly short term stays with us are needed for a period of convalescence after an operation, illness or accident, we also permit the short term stays of people with carers that are on holiday and annual leave.

Making Chandos Lodge your choice when it comes to residential care, is a good one in our opinion, but don’t take our word for it. Visit us and take it all in for yourself. See if we are right for you or your loved one

By coming down to us, we dare you not to fall in love with our modern, comfortable, social and fun residency areas, quiet and

Here at Chandos Lodge, we offer residential care traditionally to elderly people who don’t want to live alone anymore.

Award Winning Dementia Care

calm location, comfortable rooms and delicious dining.

Awarded the bronze Award for our dementia care by Adventure with Dementia, we took part in a Values Framework which was based on key areas including stimulation, engagement, environment, meaningful and education.

Our commitment to first class dementia care means staff making closer links with the community, the care home environment, enhancing meals and mealtimes, stimulation through music and supporting residents every day to live the fullest lives possible.

It is estimated that there are 750,000 people living with dementia in the UK and that figure is expected to rise to over one million by 2025.

Generally, it is time for a senior with dementia to become a care home resident when their needs are not being met and

the mental and physical health of the relative or caregiver are being affected Importantly, the safety of your loved one should be a key factor in deciding whether it’s time for memory care.

Our person centred dementia care is here for any elderly relative, family member or loved one who needs to come into our care if you’re struggling to meet their needs. Perhaps your health as a caregiver is suffering and you’re at risk? We understand that importantly the safety and care if your loved one is the key factor in deciding if it is time for memory care.

Whatever the situation our residential and dementia care gives our residents the caring, loving home from home that they need, all in our first class, professional and luxury surroundings. If we can help you, or your loved one, get in touch with our dedicated team that will advise you on the next steps and invite you to your nearest or desired home to take a look around at your convenience.

Person centred, skilled dementia care.

Care funding.

Our advisors at Clarendon Care Group are accredited to SOLLA (Society of Later Life Advisors). They offer specialist Financial advice for older individuals as well as supervising applications for government funding.

Whilst it’s not compulsory, we advise our prospective residents to seek financial advice when considering your residency with us. It is important to understand that we do not receive any payment or commission from a financial advisor. Our goal is to offer the best route to funding options and finances in order to offer peace of mind and professional advice.

Although a lot of our residents fund their care privately, we have access through Clarendon Care Group to assist you with making applications for government funding.

Testimonials

Overall Experience 

My mother is very happy here and extremely well looked after, from the manager to all of the staff you get the feeling they’re happy to work here which in turn creates a nice environment for the residents. I never worry about the care my mother receives at Chandos Lodge Care Home. Would recommend to anyone.

Overall Experience 

My mother has been in Chandos Lodge for over two years now. During this time Mum has been well cared for and various support /medical plans have been put in place and updated accordingly. These are done on a regular basis with updates to family members as necessary.

The management and staff are very professional and well led by the Care Manager. The staff are always on hand to help with any matters and clearly make sure Mum is well looked after.

Thank you - this is all very much appreciated.

Overall Experience 

My mother-in-law went in for emergency respite, the manager, deputy manager and the team were excellent and so kind to her. They communicated with us well too. My mother-in-law described her stay as comfortable and enjoyable, with excellent food. She has even asked for future respite to be at Chandos Lodge Care Home. Thank you to all of the team.

Overall Experience 

What can I say, the staff are always very helpful and often go that extra mile to reassure and help. During the last 12 months of what we all know has been a very difficult and testing time, the staff have been wonderful to my mother and if I have any questions, they have answered them very quickly. Throughout the last 12 months, I have been comforted by the knowledge that my mother is being well cared for and I have to say, looks in better health now than before the pandemic.

I would like to put on record my thanks to all the staff at the Chandos Lodge.

Overall Rating: Good

Click HERE to see the report

Our locations.

Derbyshire

Staffordshire

Shropshire

West Midlands

Nottinghamshire

Herefordshire

Worcestershire

Warwickshire

Clarendon

Redwood

Gloucestershire

Home Manager: Ann Marie Norris

Chandos Lodge Care Home

77 Stourbridge Rd

Hagley

Stourbridge

DY9 0QS

Tel: 01562 885858

Email: manager.chandoslodge@clarendoncare.co.uk