WORK. LIVE. STAY.

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VOLUME 01

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CASSIDY & ASSOCIATES

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WELCOME DAVID NOEL

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WORK. LIVE. STAY. PARTNERING TO CREATE INTELLIGENT SPACES

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OUR APPROACH TRANSFORMING ANY SPACE FROM FLOOR TO CEILING

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OUR FEARLESS LEADERS MEET THE EXECUTIVE TEAM

54

DIVERSITY & INCLUSION OUR COMMITMENT TO A BETTER FUTURE

61

EXPERT VOICES BECKY PIPPENGER

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REIMAGINE YOUR SPACE EXPLORE HOW OUR EXPECTATIONS FOR THE POST-PANDEMIC OFFICE HAVE EVOLVED

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FOR OVER 35 YEARS,

MOI’s focus has been, and will remain, to partner with other commercial real estate industry experts. With our continued mission of helping to create intelligent spaces where people want to work, live, and stay, we are dedicated to ensuring our clients’ workplace experience is outstanding. Throughout this challenging time in not only our industry, but across the nation, our team has remained diligent, passionate, and committed to our results-oriented approach of supporting our clients and partners. We are grateful to be trusted by so many of our partners as an organization that will do whatever it takes to guarantee the best outcomes for our clients. Ranked as the #1 Largest Office Furniture Company by the Washington Business Journal, we are continuously honored and humbled to participate in truly outstanding projects that are recognized by our industry peers. Our team of passionate subject matter experts continue to amaze me with their accomplishments and continued enthusiasm as they tackle new challenges. In the pages that follow, we will share some of our most recent and notable accomplishments, furniture insights, and how we approach each project to make a lasting impact. I hope you enjoy this issue and we look forward to sharing more in the future.

Sincerely,

David Noel President of MOI, Inc. www.moii.com

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100% EMPLOYEE-OWNED

www.moii.com

4

1

OFFICE LOCATIONS

DISTRIBUTION CENTER

MOI is a client-centered interior solutions provider that furnishes any space from floor to ceiling. We partner to create interiors that transform our clients’ environments and enhance their culture.

650+ BRANDS REPRESENTED

35+ YEARS OF EXPERIENCE

WASHINGTON BUSINESS JOURNAL

AIA BALTIMORE

RANKED #1 IN 2020

2019 EXCELLENCE IN DESIGN

150+

Largest Office Furniture Company

People’s Choice Award

EMPLOYEES

HOW WE CAN HELP YOU

ANCILLARY PRODUCT SPECIALIST TEAM

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INTERIOR CONSTRUCTION SOLUTIONS TEAM

» design development » project management » delivery & installation » asset management » service & warranty » post occupancy management


We partner to create intelligent spaces where people want to WORK, LIVE, AND STAY. After 35+ years in business, MOI has learned that we must consistently evaluate how we can best serve our clients and industry partners. We regularly analyze each of our market segments – from corporate to nonprofit, government to residential, and more – to understand both the similarities and differences in solutions, as well as the most critical elements across each type of project. We discovered that our clients tend to concentrate primarily around three key points – work, live, and stay. Across each of these focal points, our team takes a holistic approach to ensure a full understanding of the functionality requirements, design aesthetic, and budgetary goals. When our team is enlisted early in the process, we are able to guide clients as they begin making the important decisions that will affect their organization’s future. Working in tandem with our clients and their advisors ensures a smooth process built on collaboration, communication, and transparency.

COHNREZNICK

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WORK. MOI has worked with companies of all sizes and disciplines, partnering to create workplaces that support both shortterm and long-term goals. We provide clients with tailored solutions that assist with cultural shifts, maintain allocated budgets, and meet required schedules. Our team is adept at developing brand standards that can be implemented across locations nationwide, partnering with our clients to ensure a seamless process from start to finish. We support several market segments focused on the element of “Work,” where we see key aspects that remain consistent no matter the segment. Our team is proficient in meeting the needs of clients with differing requirements including: focus spaces where emphasis is placed on high levels of concentration and task-oriented work; collaborative areas where teams can share ideas and communicate easily; and community spaces to encourage team building and cultural development. We also continue to see increasing importance placed on the well-being of employees – from ergonomics to wellness rooms – as companies make the office a destination of choice and demonstrate an investment in their teams. It is MOI’s goal to support our clients in their pursuit of workplaces that attract and retain talent, excite clients, and maintain a balance in this new hybrid world.

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WORK. LIVE. STAY. | 9 CONFIDENTIAL CLIENT, LEGAL


LIVE. With a specialized focus on amenity spaces, MOI has dedicated experts that are unique to the market. We understand the crucial differences between the demand for amenity spaces and those focused primarily in the workplace. Accordingly, we approach all of our amenity projects with an emphasis on hospitality and lifestyle design, incorporating a wide breadth of solutions that can support both personal and professional needs. In the new hybrid world, our personal lives and work have become increasingly intertwined. As we have acclimated to this new way of working, we now seek the same level of comfort as we return to the workplace. MOI has followed and embraced this shift to create spaces that support people both where they live and work. We partner with developers, building owners, and corporations to design environments that support and maintain work-life boundaries while providing people with distinct places to work and relax. We have seen this in the residential complexes that offer business centers and conference rooms, and the commercial buildings that offer places to gather and connect. People will continue to lean into this new form of work-life balance, as MOI continues to partner with the design community to create these essential spaces.

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WORK. LIVE. STAY. | 11 THE BATLEY


STAY. MOI provides our clients with customized solutions that support their functionality requirements while also meeting their goals for design, budget, and schedule. We strive to ensure our clients are thriving in their workplace, regularly revisiting the space to determine whether it still meets their needs. Our team of experts is adept at guiding clients through the process of evaluating their current space and reimagining it in new and useful ways. MOI has seen a shift in how companies approach the changing landscape of the workplace, looking for new solutions that minimize time and costs while still investing in their future. Instead of relocating to a new space, our team assists clients in renovating or reconfiguring their existing space to create a supportive and productive workplace for their employees. With a shift towards hybrid workstyles, clients are able to implement changes both small and large depending on their needs for the space. We can assist with impactful renovations – updating the entire layout, exchanging dedicated offices for workstations – as well as reconfigurations – increasing open collaboration areas where they once held free-standing workstations. As companies acclimate to this new hybrid world, MOI will continue to guide our clients in the development of solutions that support them in the evolving workplace.

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WORK. LIVE. STAY. | 13 STEAMPUNK


AKIN GUMP STRAUSS HAUER & FELD RELOCATION 14 | WORK. LIVE. STAY.


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After many decades anchored at Dupont Circle, Akin, Gump, Stauss, Hauer & Feld decided to relocate to a newly renovated trophy building on K Street NW. Home to the newly minted Robert S. Strauss Tower, their new office in the Alexander Court development is perched atop the north tower in the upper four floors, with some support and firm-wide resource teams officing in lower levels. Concurrently, the firm elected to spread its reach in the District, establishing a satellite Capitol Hill outpost for its public law and policy group. Both new offices were designed by Gensler with a focus on providing modern comforts and optimal flexibility for Akin Gump’s clients, attorneys and staff. With focuses on collaboration and efficiency threaded throughout the design, both locations are outfitted with impressive, impactful conference centers and expansive outdoor terraces for entertaining and working. With nearly 500 personnel on staff, the majority of square footage is dedicated to the practice floors comprising offices, work hubs, and community spaces. >

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As part of the project team from the very early stages, MOI worked with Gensler to fine-tune typical designs to align with budget objectives, assisted in curating ancillary solutions, participated in design committee presentations and tours, and worked with partners to identify and implement their unique requirements. Collaborating with Gensler and RAND, the general contractor for both the main Alexander Court project and Capitol Hill satellite office, MOI’s project management team expertly integrated furniture coordination and all scheduling and installation planning into the process from the early stages to ensure successful experiences for all parties.

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CLIENT Akin Gump Strauss Hauer & Feld SIZE 210,500 SF LOCATION Washington, DC


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We strive to create a supportive space for our team, remain flexible in our approach, and provide our clients with top-notch service.

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OUR CLIENTS 2U Locations Nationwide

AMERICAN PSYCHIATRIC ASSOCIATION Washington, DC

CARMAX Richmond, VA

COHNREZNICK Locations Nationwide

DC COURTS

FROM THE TOP: COHNREZNICK, ENTERTAINMENT SOFTWARE ASSOCIATION, SINGLESTONE, AND DOMINION ENERGY

Washington, DC

DOMINION ENERGY Richmond, VA

EXELON Baltimore, MD

GEORGE MASON UNIVERSITY Fairfax, VA

HCA VIRGINIA Richmond, VA

LUPIN PHARMACEUTICALS Baltimore, MD

THE MOTLEY FOOL Locations Nationwide

NOBLIS Reston, VA

U.S. DEPARTMENT OF STATE Locations Worldwide

U.S. NAVY Locations Nationwide

WILEY REIN Washington, DC

WILLIAMS & CONNOLLY Washington, DC

AND MANY MORE

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The Center for Computational Biology moved (smoothly) into their new home and that was possible only through the COLLABORATION AND HARD WORK of so many incredible people! I am sincerely grateful to all of you who made this challenging project a fun and successful one, too! I was in the space as faculty, staff and students began arriving, and I overheard so many of them sharing their happiness about the look and feel of the space; they were truly excited to be there! Thank you!

JOHNS HOPKINS UNIVERSITY

Fairfax County has continued to select MOI as our primary standard dealer for over twenty years because of their

EXCEPTIONAL SERVICE AND WORKMANSHIP

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of the products that they represent.

FAIRFAX COUNTY


The MOI leadership team has always ensured the bandwidth necessary to juggle multiple projects simultaneously while maintaining quality in their delivery of services. We have continued to have a HIGH LEVEL OF CONFIDENCE in the partnership and services they provide to our company.

DOMINION ENERGY

Precise ATTENTION TO DETAIL in the drawings. I have to also mention the EFFICIENCY AND FLEXIBILITY of the installers for our job. First rate!

CHOICE HOTELS INTERNATIONAL

MOI went ABOVE AND BEYOND their scope of work. They have proved themselves with past projects and they reinforced their REPUTATION FOR EXCELLENCE with the NSF project. Given the choice of working with any furniture dealer in the country, I’d pick MOI without thinking twice about it. I trust them to provide quality service at competitive prices and always focusing on the customer’s best interests.

NATIONAL SCIENCE FOUNDATION

EIG GLOBAL ENERGY PARTNERS

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MARKON SOLUTIONS EXPANSION 24 | WORK. LIVE. STAY.


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Professional services firm, Markon Solutions, turned to MOI for the expansion of their headquarters space. The new addition includes a 30-person training room, private offices, workstations, and a variety of lounge/huddle spaces. MOI initially provided DIRTT modular walls in Markon’s office to allow for a future reconfiguration as the company continued to grow. Utilizing interior construction solutions provided Markon with maximum flexibility and ensured a cleaner, quicker project outcome. As Markon’s previous furniture partner, MOI utilized the same manufacturers to match their main workspace, providing a seamless look and feel. Our team partnered with Markon to incorporate colorful furniture, offsetting the dark neutral colors throughout. The new space will welcome clients in with a look that is both fun and inviting. CLIENT Markon Solutions SIZE 4,700 SF LOCATION Falls Church, VA

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WE PARTNER TO FURNISH ANY SPACE FROM FLOOR TO CEILING, TRANSFORMING OUR CLIENTS’ ENVIRONMENT AND ENHANCING THEIR CULTURE. Our team of subject matter experts work with clients to develop innovative, high-quality, and sustainable solutions that represent each client’s unique brand. We collaborate with end users, architects, and general contractors to ensure you receive industry expertise throughout the project life cycle.

CAPITAL ONE, 1717 INNOVATION CENTER

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PARK PLACE

DESIGN DEVELOPMENT Our team of designers seek to develop tailored solutions no matter the size or scope of a project. We collaborate with our client’s entire project team to ensure you receive industry expertise every step of the way. Our goal for each project is to ensure you have the knowledge and resources to make the best decision for your future space. We follow a three-phased approach to ensure collaborative and holistic design solutions for our clients. Our team learns about our clients and their environment through programming meetings and site visits. We research and develop product options based on the schedule, budget, and desired aesthetic to guide our clients through selecting products that meet their vision. Our designers can provide a range of solutions from kit-of-parts to customized design solutions. We then develop visuals to communicate the product selections prior to purchase through the most advanced technologies, including CET Designer, AutoCAD, Revit, and Yulio.

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YULIO Creates virtual reality environments to enhance design decisions and present your furniture solutions in 3D, providing a true visual of what your future space will look like.

MATTERPORT

SCAN QR CODE TO EXPLORE YULIO

Allows you to virtually walk through a space and see products first hand and on your own time.

CET DESIGNER An intuitive design tool that allows designers to specify furniture, produce renderings, and host live design sessions with instant editing capabilities at your fingertips. WORK. LIVE. STAY. | 31


A DAY IN THE LIFE WITH... SENIOR PROJECT MANAGER, DENISE CARDWELL Denise has over 20 years of industry experience consisting of furniture installation and project management. She leads client walk-through meetings on site, reviews the installation of all private offices, workstations, and ancillary furniture, and notes any punch list items to meet MOI quality standards and overall project goals. Communication is key, and Denise keeps tabs on all on site team leads throughout the day, answering questions and creating daily reports to keep projects running smoothly and on time. As a Senior Project Manager, Denise has a supporting team of Project Managers (PM), Field Project Managers (FPM), Punch List Administrators (PLA), and installation partners to help execute each project. Denise is currently working on a multi-phase commercial project in Washington, DC, and a government project in Los Angeles, CA. Every day on the job is a little different, and each project has a unique schedule that ensures Denise is never bored!

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5:00 AM

RISE & SHINE

6:00 AM

TEAM ARRIVES ON SITE IN DC

8:00 AM

THREE TRUCKS ARRIVE TO OFF-LOAD PRODUCT IN DC

9:00 AM

COMMERCIAL CLIENT WALKTHROUGH MEETING

10:00 AM

INSTALL TEAM ARRIVES ON SITE IN CA

10:30 AM

ENTERING PUNCH LIST ITEMS FROM THE CLIENT WALKTHROUGH MEETING AND SUBMITTING WORK ORDER CLOSEOUT INTO OUR DATA SYSTEM WITH CLIENT’S SIGNATURE

12:00 PM

LUNCH TIME

1:00 PM

HYBRID WEEKLY MEETING WITH THE PM TEAM TO REVIEW INSTALLATION SCHEDULE FOR UPCOMING PROJECTS

1:45 PM

PHONE CALL WITH FPM IN DC TO CONFIRM EVERYTHING WENT SMOOTHLY ON SITE

2:00 PM

CHECK-IN MEETING WITH MOI PROJECT TEAM FOR COMMERCIAL PROJECT

3:00 PM

SEND DAILY REPORT TO ALL PARTNERS AND CLIENT FOR COMMERCIAL PROJECT

5:00 PM

EARLY DINNER

6:00 PM

CHECK-IN PHONE CALL WITH INSTALL LEAD IN CA

6:15 PM

SEND DAILY REPORT TO ALL PARTNERS AND CLIENT FOR GOVERNMENT PROJECT

7:00 PM

WIND DOWN BY PAINTING AT HOME ART STUDIO


PROJECT MANAGEMENT

THE MOTLEY FOOL

Throughout the project, we ensure that proper internal and external communication is being exercised while realistic and achievable deliverables are set. MOI’s team approaches every project with the same conscientious, methodical manner regardless of the project size. Each team member works with your representatives to develop a critical work path and establish key project scope logistics to meet your required schedule. MOI’s Project Management Team develops a comprehensive schedule identifying key milestones at the start of every project. Each project manager works to communicate effectively, set realistic goals, and develop strategies for delivery and installation while establishing logistics and mitigating risks. MOI utilizes PlanGrid software on every project as a tool for increased efficiency and quality control. PlanGrid allows our team to reference design drawings, specifications, submittals, and more any time, any place. This software allows our team to resolve punch list items faster, streamline communication between vendors, and avoid costly change orders.

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NT LAKIS

DELIVERY & INSTALLATION We work diligently to ensure your products are delivered and installed on time in perfect condition. We discuss delivery and installation timelines with your team early in the project process to mitigate any risks to your schedule. Coordinating with your project manager or general contractor allows us to establish clear expectations and deliverable dates. Our distribution center and installation teams inspect each product closely before approving for delivery. MOI owns and operates a fleet of eight delivery vehicles outfitted with GPS tracking to ensure your investment arrives safely. We partner with teams of certified installers, both union and non-union, to provide exceptional service throughout the installation process locally and nationally. These installers have extensive experience in coordinating the installation of furniture solutions in complex, multi-floor, and occupied spaces. They provide exceptional service throughout the process, ensuring your space is ready for move-in day.

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ASSET MANAGEMENT Our team provides top-quality asset management by updating our inventory in real-time using the most advanced technologies. Using our asset management software, SnapTracker, allows our team of inventory specialists to store, track, and collect your furniture when you need it most. MOI’s secure distribution center provides clients with over 33,000 square feet of storage space. It is conveniently located for easy access to all four MOI offices and clients across the Mid-Atlantic Region. The interior boasts 35-foot ceilings with 13-foot bay areas, and eight dock doors. MOI’s Asset Management Program includes a free assessment to provide a storage cost quote, access to a customized SnapTracker account, and transportation of your furniture to MOI’s distribution center. This platform helps you maximize your investment through your organization’s expansions and contractions by re-using stored inventory, easily managing your investment, and reducing the total cost of ownership.

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POST OCCUPANCY MANAGEMENT MOI understands that change in the workplace is inevitable. With a comprehensive understanding of your needs and goals, we stay in touch long after your project has been completed in order to step back in when it’s time for a change. Whether it’s a small adjustment, or a complete reconfiguration, we will be there to guide you through this next chapter. We have a dedicated team focused solely on post occupancy management services, staffed with knowledgeable advocates for our clients. We provide a single point of contact for all questions and concerns after occupancy from product requests to small reconfigurations. Beginning with a first anniversary review, we will follow up regularly to ensure your furniture solutions continue to meet your needs.

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PHLOW RELOCATION

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During the height of the pandemic—and a crucial time for the company—Phlow sought to relocate to a larger space that could accommodate their rapid growth. With the intent of utilizing a portion of the existing furniture, MOI partnered with SMBW to reimagine the space to exemplify Phlow’s values, brand, and culture. MOI worked closely with Phlow and SMBW to develop a furniture package to support the Americana design intent, integrating Phlow’s brand colors with industrial elements. To ensure the space felt light and open, our team specified casegoods in a natural looking veneer and maintained lower panel heights on the workstations. Additionally, MOI specified solutions for a large conference room, huddle rooms, lounge areas, a café, and patio to provide a variety of workstyle options and ample opportunities for team collaboration. CLIENT Phlow SIZE 13,500 SF LOCATION Richmond, VA

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OUR FEARLESS LEADERS As a 100% employee-owned company, MOI’s staff measures our success alongside the success of our clients’ projects. This has resulted in 95% of clients recommending MOI as their interior solutions partner. With over 150 subject matter experts across four offices and a dedicated distribution center, our teams service clients across the nation and worldwide.

DAVID NOEL, PRESIDENT With over 25 years of well-rounded experience in the commercial real estate industry, David provides executive leadership to determine the overall direction and strategy of the company. He works with the Senior Vice President, Chief Operating Officer, and Directors of each department to understand the current state of the company, and in turn he develops the vision for our organizations future. David’s passion for innovation and perpetual learning has directly impacted MOI’s exponential growth over the past decade. He continuously evaluates MOI’s service offerings and processes to improve the way in which we serve our clients and industry partners. David is committed to providing our clients with exceptional experiences and developing lifelong relationships built on integrity, transparency, and trust.

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MEET THE EXECUTIVE TEAM

SUSAN LEE, SENIOR VICE PRESIDENT As the Senior Vice President, Susan oversees the Sales, Business Development, and Marketing departments, working to maintain MOI’s status as one of the largest office furniture dealers in the MidAtlantic market. With over 30 years of experience in the commercial real estate industry, Susan has built a reputation for excellence, integrity, and a passionate commitment to MOI’s clients and partners.

BRIAN ALVAREZ Director of Business Development Brian is a trusted business leader with extensive knowledge of the real estate and design landscape. He builds relationships with our industry partners to deliver the very best client experience for every project.

MATTHEW MORCH, CHIEF OPERATING OFFICER With over 20 years of experience in the furniture industry, Matt brings unparalleled knowledge of business operations to MOI. He has held roles across the industry, providing him with a deep understanding of the many facets of each department. Matt works closely with each Director to evaluate the challenges they face and formulate a strategic plan to improve departmental functions. Matt’s desire to continuously grow and improve upon MOI’s processes has resulted in outstanding outcomes for the company, and in turn for our clients and partners. His determination to find a solution to every challenge ensures that MOI is prepared for every pivot in our industry. Matt is dedicated to ensuring MOI’s processes continue to support our clients and partners worldwide as we tackle new and exciting ventures.

FAMILIAR FACES

Susan places tremendous focus on building worldclass teams at MOI that are well-equipped to lead within the commercial real estate industry. She continuously encourages MOI staff to pursue excellence not only for the company and their own professional development, but for the thousands of clients we serve worldwide. Susan is committed to providing clients with an outstanding experience from beginning to end, and serving them long after their project is completed.

JEFFREY GAY A&D Liaison With over 30 years of experience, Jeffrey is passionate about design that enhances people’s lives and their experiences. He is driven to guide organizations as they design for their future workplace, keeping their unique brand at the forefront.

AMANDA HEPTINSTALL Director of Marketing Amanda has 15 years of industry experience and a background in design. She strives to strategically enhance deliverables by integrating new technologies and reinforcing company branding to optimize the client experience. WORK. LIVE. STAY. | 43


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TRANSPORTATION SECURITY ADMINISTRATION HEADQUARTERS

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MOI has a long-standing relationship with the Transportation Security Administration (TSA), serving multiple locations nationwide. Most recently, MOI and Knoll were enlisted to help design, specify, and procure furniture solutions for the TSA Headquarters in Springfield, Virginia. Designed to enhance collaboration and efficiency, this consolidation project includes a combination of open and closed environments to provide staff with a variety of workstyle options. MOI and Knoll worked closely with TSA and other project partners to develop a design package that includes workstations, flex benching stations, private offices, conference and huddle rooms, lounge areas, and cafés. Installation of the project occurred during the COVID-19 pandemic, facing unexpected site and manufacturing challenges. However, through close collaboration and open communication, our teams mitigated risks to the schedule, delivering the project on time through an unprecedented time in our industry’s history. CLIENT Transportation Security Administration SIZE 625,000 SF LOCATION Springfield, VA

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BALLSTON POINT AMENITY SPACE

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MOI partnered with The Pinkard Group, PGIM Real Estate, and Lincoln Property Company for the repositioning of this centrally-located office building. With the goal of creating a hospitality-focused experience, MOI and Gensler worked closely to develop a design that would transform the amenity spaces throughout. Our team of ancillary specialists incorporated a variety of product lines to create an engaging experience that could be perceived across the lobby, tenant lounge, and large conference room. With a focus on highquality products and a dramatic re-design, MOI and Gensler created a warm and inviting space that is sure to attract new tenants and impress visitors.

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CLIENT Ballston Point SCOPE OF WORK Lobby, Tenant Lounge, Conference Room LOCATION Arlington, VA

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DIVERSITY & INCLUSION OUR COMMITMENT TO A BETTER FUTURE MOI established a Diversity & Inclusion Program after MOI President, David Noel, encouraged employees to pause and reflect on how we could promote stronger actions against racism following the events in Minneapolis.

32+ volunteers

We established diversity and inclusion leaders in each market, identified avenues for community outreach, and formulated action plans on how to improve our workplace culture and educate one another. MOI prioritizes diversity, equity, and inclusion from within. Our employees are participating in formal DEI training and our recruiting efforts are evolving to be more inclusive. As a company, we support and demonstrate this commitment to better ourselves and therefore improve our service to our clients.

established a diverse leadership team

OUR MISSION STATEMENT MOI is committed to building an organization that embraces diversity, actively pursues equality, and fosters an environment of inclusion. We acknowledge and continue to learn about the vast differences and unique qualities that individuals bring to our business and our communities.

collected ideas to create mission and objectives from all committee members

We pledge to make meaningful change through our unwavering commitment for racial equality and social acceptance for all. PARTNERING WITH DIVERSE SUPPLIERS MOI is committed to engaging in business with Minority, Women, Veteran, Service Disabled Veteran, HubZone, and LGBTQIA+ owned businesses. Through strategic sourcing and community engagement, we seek to find and promote diversity, equity, and inclusion of the best suppliers in our markets to not only better our business, but the world at large.

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objectives

workplace culture

diversity education

community outreach


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OLD DOMINION UNIVERSITY OWENS HOUSE WORK. LIVE. STAY. | 57


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After successfully completing the ODU S.B. Ballard Stadium, MOI was tasked with specifying and procuring furniture solutions for the new Owens House building. The second largest residence hall on campus, the new building is considered a living-learning community that incorporates common areas, classrooms, and study rooms. MOI worked closely with ODU and SMBW to design a variety of spaces throughout the state-of-theart facility to encourage students to engage, study, create, and grow. Partnering with a multitude of manufacturing partners, our team managed the procurement process to ensure items were delivered on time and within budget. Most importantly to ODU, the furniture solutions will provide students with the flexibility to reconfigure spaces to meet their changing needs. CLIENT Old Dominion University SIZE 165,000 SF LOCATION Norfolk, VA

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PARK PLACE

THE BATLEY 60 | WORK. LIVE. STAY.


LIBBIE MILL MIDTOWN

DESIGNING FOR A HYBRID WORKSTYLE As we continue to adapt to this new style of hybrid work, we thought our Director of Design, Becky Pippenger, would be the perfect person to share insights on creating your home office. Take a look at some of her top suggestions for making your hybrid workstyle work for you!

With over 17 years of experience designing workplaces across the nation, Becky Pippenger is a passionate designer, leader, and mentor. As MOI’s Director of Design, she manages over 25 designers across all four MOI locations. Becky’s passion for creating beautiful spaces that also meet our clients’ functional needs can be seen throughout each project. >

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EXPERT VOICES BECKY PIPPENGER What are your thoughts on having a height-adjustable desk at home?

What items do people often forget when setting up their work-from-home space?

Not everyone needs to stand while they work, so while a height-adjustable desk is nice to have (and recommended for healthy work options), it’s not a necessity. It’s more critical that your desk is at a proper working height (28”-29”) and your chair is an ergonomic task chair. If you do purchase a height-adjustable desk, please do yourself a favor and purchase a decent cushioned floor mat to stand on. It makes all the difference in the world!

People often forget about the number of outlets they’ll need for the various items on their desk. Make sure you purchase a decent power strip with a long cord so you can plug in your laptop, monitor, lamp, and phone charger. We tend to run out of outlets very quickly in a home desking situation.

Do you have any tips on choosing an ergonomic chair? A comfortable and ergonomic chair is different to everyone because everyone is different. Tall people need different options than short people – there is no one size fits all chair. Make sure you can “test drive” a chair before purchasing. If not, make sure the chair you purchase is returnable. Look for a chair that is adjustable in multiple ways (arms, seat depth, recline, height, etc.). Just because your friend loves their gaming chair does not mean that you will find it comfortable too.

What items are worth splurging on? If it’s in your budget, a height-adjustable desk is a great addition to your home office. I would also suggest splurging on a mobile pedestal for added storage and to reduce any unnecessary clutter on your desk.

For people with a hybrid workstyle, what items would you recommend for easy storage when not in use? Now that more companies are embracing a hybrid workstyle, people are carrying items to and from the office (or even a coffee shop) more frequently. I would highly suggest getting a zipper or drawstring bag to carry all of your cables and devices that go with your laptop. This ensures you never forget your charger or accessories when you’re changing locations. With that, I would also ensure you have a dedicated backpack or bin to hold your laptop, accessories, and supplies that can be easily relocated as you move from place to place.

What small items make the biggest impact? An external webcam can really improve the quality of your video calls and are often very affordable. Lighting can also make a big difference, so I would suggest having a task light on your desk to ensure your face is illuminated during virtual meetings.

SCAN QR CODE FOR PRODUCT SUGGESTIONS

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FRANKLIN SQUARE AMENITY SPACE

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MOI partnered with Hines and Hickok Cole for the repositioning of this historic downtown building, designed by renowned architect Philip Johnson. With the goal of preserving the old-time style while also creating an atmosphere of boutique luxury, Hines sought to incorporate luxurious furniture solutions across the entire space. Our team of ancillary specialists partnered with a variety of high-end manufacturers to select items that would infuse the space with a modern and lavish feel. Amenity spaces include the main lobby, large multi-purpose room, large and small conference/huddle rooms, and cafés for use by all building tenants. Working with Hines and Hickok Cole throughout the project ensured the delicate balance of restoration and modernization was maintained, resulting in a truly spectacular space.

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CLIENT Franklin Square SCOPE OF WORK Lobby, Café, Conference/Huddle Rooms LOCATION Washington, DC AWARD Award of Merit in Commercial Interiors, AIA Northern Virginia Design Awards Gallery 2021

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EIG GLOBAL ENERGY PARTNERS RELOCATION 70 | WORK. LIVE. STAY.


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Seeking a new home that would provide a unique experience, EIG relocated to the iconic Watergate Complex in Southwest Washington, DC, leasing the upper two floors of the historic building. With the structure’s age came imperfect floor plans that did not accurately reflect the actual details of the floor plate. Additionally, with nothing being rectilinear in the entire building and a special embrace of the organic design elements by the architect, the project became a major collaboration between all parties to ensure a successful outcome. The principal manufacturer for the private and open offices, IOC, was new to the DC market and based in Italy. The project required a significant amount of coordination between Gensler, HITT and MOI, with regular on-site meetings as the project was essentially a designbuild effort, driven by the furniture specs due to the complicated building features, the lead time of an overseas manufacturer, and an accelerated project schedule. >

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A partnership with Gensler from the onset laid the groundwork and allowed MOI to build a strong relationship with IOC. This ensured that MOI’s resources and communication with local parties supported the manufacturing processes in Italy. MOI’s designer was instrumental in the success of the project, bringing a clear understanding of Gensler’s design intent to the development of the IOC furniture typicals and facilitating direct communication with HITT and MOI’s project managers, ensuring the build-out process was well-orchestrated to support the customized furniture solutions selected by the client. In the end, the entire project shines with a uniqueness that is befitting the Watergate building and that delivers on the client’s objectives for their new space. CLIENT EIG Global Energy Partners SIZE 51,000 SF LOCATION Washington, DC AWARD NAIOP DC | MD Chapter Award of Excellence: Best Interiors: 25,001 75,000 SF

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REIMAGINE YOUR SPACE MOI explores how our expectations for the post-pandemic office have evolved, and how we can reimagine the workplace as we move towards a hybrid environment. 76 | WORK. LIVE. STAY.


CONFIDENTIAL CLIENT, LEGAL

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THE MOTLEY FOOL

From the start of the pandemic, many companies have been attempting to predict the future of the workplace. Together, we have done countless surveys, hours of research, and held endless conversations in an endeavor to come up with answers that will ensure a successful return to the office. Predictions developed in early 2020 have evolved and are now being refined as we reevaluate the needs of our most important asset – our people. A CNBC article posted in April 2020 shared insights on the expected changes in the office, believing that the most important aspect of our return would be ensuring that staff are “safe, healthy and productive.” Gensler Principal, Janet Pogue McLaurin, echoed these sentiments at the time, sharing strategies that the global architecture firm is exploring as the needs of the workplace change. Pogue McLaurin took a deeper dive in a similar blog post where she described Gensler’s suggested approach for clients as they began planning their return. Part of Gensler’s recommendations included keeping people apart by reducing benching workstations and adding partitions between desks to reduce the chances of spreading the virus.

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Another leader in design, Perkins&Will, developed a Road Map for Return in April 2020 to not only prepare for their own return to the office, but to assist clients as they evaluate the path ahead. This guide suggests employees return in phases, and only when there are proper protocols for maximum occupancy and a space that is designed for a new way of working. In their July 2020 white paper, Managing Principal, Fred Schmidt, conjectures that “we can make non-architectural interventions like stowing difficult-to-clean soft seating in favor of individual work carrels, while deploying screens and whiteboards where temporary separation is needed.” Early on, MOI developed similar strategies for our staff and clients to answer a commonly asked question – How can design ensure staff well-being? In our Post Pandemic Strategies, we share how we used our showrooms as a starting point to help clients in their own reconfigurations. During this time, many manufacturers were developing temporary screens to solve the issue of social distancing and transference of the virus. As part of our product recommendations, we included these protective screens to help clients return to the office safely.


“MOI is reimagining our conference rooms to provide effective collaboration spaces with appropriate EXISTING MEETING ROOM

Fast forward to 2021 and we can observe that some of these predictions were accurate, others have evolved, and some proved not to be as useful as we originally thought. As our team has continued working with clients through the pandemic, we have learned that these screens can actually hinder air filtration throughout a space. This discovery disproved many early suggestions and leads us to a variety of alternative solutions. In continuing attempts to determine the best solutions for our own offices, we surveyed our staff to understand what they need and want from the workplace to feel safe and productive. Consistent with many published surveys, the majority of staff members answered that they desire to come to the office for the chance to collaborate with their colleagues; for heads-down work, many prefer to work from home. This information led our leadership team to reimagine our space as a place of connection. As part of this transition, we reconfigured our conference rooms to incorporate more lounge and huddle furniture that allows staff to spread out. We also added solutions including Framery booths and Silent Silo by Knoll to create space for employees to take phone calls or have a quiet space for focus work. Lastly, we incorporated more lockers for individual storage to address increased hoteling as we pursue our version of a comprehensive hybrid work program. >

technology and flexibility. No two people are experiencing COVID-19 the same way and employers and coworkers need to be flexible to each person’s unique circumstances. Additionally, information and recommendations are evolving every day. Change is the only permanence we’ll see for quite some time.” — Becky Pippenger, Director of Design

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Though COVID-19 has pushed companies to reimagine their space, many are seeking to make small but impactful changes similar to those incorporated in MOI’s showrooms. Our team of experts work closely with our partners to develop solutions that meet their functional, aesthetic, and budgetary needs. As part of our approach, we will meet with clients to evaluate their existing furniture and office layout. We are then able to propose new ways of using their existing furniture, or make suggestions to adapt with new solutions that will support the functionality of the hybrid workplace. Some clients may take this opportunity to upgrade to new workstations, where we might recommend higher glass panels for separation and decreased density without

losing natural light. However, in many cases we have seen clients choosing to reconfigure and add products such as storage and mobile dividers. For those items that may not be utilized in the reconfiguration, our team offers a comprehensive asset management program where you can store your furniture to be repurposed at a later date. MOI understands that we are all still working through the effects of the pandemic on every aspect of our lives. Though the way we utilize space may change, our team is determined to offer suggestions and provide solutions for our clients that will empower you to work, live, and stay, even in a hybrid environment.

“MOI is committed to our clients, now more than ever, as we continuously pivot to meet the changing demands of the workplace. Together, we will strive to serve our clients each and every day with a results-driven approach built on integrity, transparency, and trust.” – Susan Lee, Senior Vice President

SCAN QR CODE FOR MORE INFORMATION

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CONFIDENTIAL CLIENT, LEGAL

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CAPITAL ONE GEORGETOWN CAFÉ

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The new Capital One Café serves as a coffee shop, co-working space, and financial services location. Choosing a historic building in the nation’s capital, Capital One partnered with MOI and LEO A DALY to create a unique space that would invite customers of all types to connect. To complement the aesthetic of the building, our team selected a variety of furniture solutions that combine comfort, flexibility, and modern design. MOI specified solutions from over 20 manufacturers to meet the needs of Capital One’s current and potential customers, including bar seating, huddle/conference tables, private nooks, lounge areas, and stadium seating. This one-of-akind space draws visitors in and encourages them to connect in a casual setting unlike any other.

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CLIENT Capital One SIZE 8,800 SF LOCATION Washington, DC AWARD NAIOP DC | MD Chapter Award of Excellence: Best Retail Project IIDA Mid Atlantic Chapter Design Award; Retail Project

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BALTIMORE, MD 1801 Porter Street, Suite 100 Baltimore, MD

WASHINGTON, DC 111 K Street NE, 8th Floor Washington, DC

RICHMOND, VA 1051 East Cary Street, Richmond, VA new showroom coming soon

VIRGINIA BEACH, VA 4500 Main Street, Suite 610 Virginia Beach, VA

DISTRIBUTION CENTER 6500 Kane Way, Suite A Elkridge, MD

EXPLORE OUR SPACE VIRTUALLY

BALTIMORE HQ

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VISIT OUR SHOWROOMS

WWW.MOII.COM

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CONTACT US BRIAN ALVAREZ Director of Business Development balvarez@moii.com JEFFREY GAY A&D Liaison jgay@moii.com AMANDA HEPTINSTALL Director of Marketing aheptinstall@moii.com For photography credits contact marketing@moii.com. APPIAN (COVER PAGE) PARK PLACE (BACK COVER PAGE) 90 | WORK. LIVE. STAY.


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VIRGINIA BEACH

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