Government Center Improvements

Total Project Cost: $2.5M

Project Status: Continuing

Project Description

This ongoing project consists of improvements to the government center to optimize the use of available space for new offices. This improvement will provide increased collaboration in the administration suite and enhance safety for frontline staff with a consistent customer service experience for citizens throughout the facility. The purpose of the various aspects of this project will address the following:

• Remodeling the customer counter in the Commissioner of the Revenue’s office to provide safety improvements for staff and create a service area for technicians to interact with citizens at a work station level.

• Construction of new offices in the administration suite to create additional office space to address growth within the organization.

• Construction of a customer counter in Planning & GIS to provide safety for staff and create an area to serve citizens similar to others areas in the facility.

• Changes to the customer counter in Building Inspections to accommodate safety for staff and maximize the use of space at the work station behind the customer counter.

Funding Sources

• Lease Revenue Bonds – $1.0M

• Cash-to-Capital - $1.5M

Project Milestones

• Commissioner of the Revenue customer counter remodel was completed in September 2022 (FY 23).

• New offices in the administration suite will be completed in April 2023 (FY 23).

• Planning & GIS customer counter improvements are planned for Summer 2023 (FY 24)

• Building Inspections customer counter improvements are planned for Summer 2023 (FY 24).