Michael Jenkins | HF770 | GOMS KLM Assignment Part 2 Scenario Jack is a tech. nerd who frequently uses websites like Cnet.com, Engadget.com, and other technology related news feed sites. He recently has come across Digg.com and would like to register for the site so he can post his comments on others' news stories as well as to post his own stories.
Operators Operator B (Down) B (Up) Single click P H M R K (normal) K (Random Letters)
Time (s) 0.10 0.10 0.20 1.10 0.40 1.35 Variable 0.12 0.50
Assumptions • The user starts with both hands on the keyboard • You can use both the keyboard and the mouse • This dialog is in the front of the screen • All user information is readily known by user • User uses Microsoft Outlook for Mail • Outlook is open and under the Digg Browser • Outlook security settings allow user to select hyperlinks in emails • First username given is taken but second is not • User is a skilled typist as he frequently uses computers and also works with them
Digg.com Registration Original Model The user must select the homepage option to "Join Digg" and then fill in the registration form. After submitting the form they have to wait for a confirmation e‐mail and then open the e‐mail and select the confirmation hyperlink. The hyperlink takes tham back to Digg.com to a confirmation page letting the user know they have successfully registered for the site.
Step ID 1 2 3 4 5 6
Action Locate "Join Digg" Link on the homepage Move hand from keyboard to Mouse Move Mouse to "Join Digg" Link Select Join Digg Link Wait for website to open new page Scan viewable page to figure out next step
Operators M H P BB R M
Time (s) 1.35 0.40 1.10 0.20 1.00 1.35
7
Locate "Choose a Username" text field
M
1.35
8 9 10
Move mouse to "Choose a Username" text field Click in the text field Move hand from mouse to keyboard
P BB H
1.10 0.20 0.40
11
Think of Username to use
M
1.35
12 13 14
Enter "UberGeek" Press "tab" to move to next field Read from changed text that username is taken
KKKKKKKK K M
0.96 0.20 0.12
15
Press "shift" + "tab" to return to the username field " hif " " b" h fi ld
KK
0.40 0 0
16
Think of new Username to use
17
Enter "UberGeek1983"
18 19 20 21 22 23 24 25 26 27 28 29 30
Press "tab" to move to next field Enter email address "uber.geek@gmail.com" Press "tab" to move to next field Think of a password to use Enter "optimus prime" Press "tab" to move to next field Enter "optimus prime" Press "tab" to move to next field Enter "Jack Bauer" Move hand to mouse Move mouse to drop down menu for Gender Click on drop down gender menu Read through list of gender options
31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55
Decide on gender option of "Chap" Move mouse to "chap" Cli k " h " Click on "chap" Move mouse to month field for birthday Click on month field for birthday Move mouse down to "12" Click on "12" Move mouse to day field for birthday Click on drop down field for birthday Move mouse to "8" Click on "8" Move mouse to year field for birthday Click on year field for birthday Click on year field for birthday Move mouse down to "1983" Click on "1983" Move mouse to "Location" text field Click inside "Location" text field to place cursor Move hand from mouse to keyboard Think of location to enter Enter "Boston" Press "tab" to move to next field Enter "02115" for zip code Move hand to mouse Move mouse to "Country" drop down Select "Country" drop down
M
1.35
KKKKKKKKKKKK
1.44
K KKKKKKKKKKKKKKKKKKK K M KKKKKKKKKKKKK K KKKKKKKKKKKKK K KKKKKKKKKK H P BB
0.12 2.28 0.12 1.35 1.56 0.12 1.56 0.12 1.20 0.40 1.10 0.20
M
1.35
M P BB P BB P BB P BB P BB P BB P BB P BB H M KKKKKK K KKKKK H P BB jenkins ‐ GOMS KLM Assignment
1.35 1.10 0 0.20 20 1.10 0.20 1.10 0.20 1.10 0.20 1.10 0.20 1.10 0 20 0.20 1.10 0.20 1.10 0.20 0.40 1.35 0.72 0.12 0.60 0.40 1.10 0.20
Notes
Time approximated for all page loads
I was unsure here if I should use M twice. The user I picture scanning over the page to see wha they should do and then locating he decide option on the page to begin locating he decide option on the page to begin.
This could take longer but I'm assuming the username is one that the user frequently uses for this type of registration.
Was unsure if this is just a KK or something special since it's Was unsure if this is just a KK or something special since it s 2 keys in combination When you shift tab back to the field the old username is automatically highlighted to be typed over
Multiple options given such as "Chap, Lady, Damsel, Gent, etc…
Viewable without having to scroll in drop down