Radiator - October 2020 by Motor Trade Association

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Economic silver linings Economist Tony Alexander p.16

October 2020

Motor Trade News

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Radiator Production Editor Peter Woodcock 04 381 8805 - 021 100 2405 peter.woodcock@mta.org.nz

Phone 04 385 8859

Radiator Writer Karlum Lattimore 022 012 1089 karlum.lattimore@mta.org.nz

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The Motor Trade Association (Inc) (MTA) is not responsible for statements, opinions or factual matters published in Radiator magazine, nor do they necessarily reflect the views of MTA, its Board of Directors or its advisory/ specialty committees, unless expressly so stated, and does not endorse advertisers. Radiator magazine is available free to all members of MTA. Information on products and services contained in the editorial and advertising pages of this magazine is published as a service and no responsibility will be taken for inaccurate information. Radiator magazine does not imply the endorsement of any product or service. The publisher reserves the right to refuse advertising and editorial at any stage. Copyright: No part of Radiator magazine may be reproduced in part or in whole without the written permission of the publisher.

Radiator Magazine ISSN 1179-7800

FEATURE: Opunake’s Classic Auto Repaints brings valued veterans back to life on page 26. Meanwhile, economist Tony Alexander provides some insights into the Covid-19 impacted economy and tips for preparing for 2022 on page 16.

October 2020 Regulars

Fe a t u r e s

Chief Executive’s comment

Advocacy: Report Card

Service station sector: Aggravated robberies

Repairer sector: Inspection volume update

Mediation advice: Trader beware

C ove r p h o t o

Preparing for the recovery Tony Alexander

Member profile: Classic Auto Repaints

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Vehicle review: Land Rover Defender

Diagnostics: AECS - Cold winds of change

LVVTA: New digital certification system

Preparing for the recovery Tony Alexander, independent economist

Due to conflicting publication deadlines the dealer market data figures for September could not be included in the October print issue of Radiator. However, they will be added to the online version at www.mta.org.nz-radiator magazine. MTA Radiator Magazine October 2020

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MTA Radiator Magazine October 2020

Chief Executive’s comment

CE COMMENT

Board Election Finally, a reminder that voting for the 2020 MTA Board Election is now open. This year we have six candidates for the two available positions. You can read the candidates’ profiles on pages 8-10. To vote, if you are the authorised representative for your MTA member business, go to https://mta. electionz.com/. You will have received your PIN and password to vote in an email on 1 October. Voting closes 5pm, 21 October 2020. The results will be announced at this year’s Annual General Meeting on 4 November.

is to look at the opportunities that the current situation provides, which is helpful in finding ways through the rough currents. He made a good point on the bounce in spending post-lockdown, saying businesses should not factor that into their plans for the next year because it was mostly oneoff spending from cash saved for overseas travel and being locked up at home.

Standards review The September board meeting also heard an update from Chief Operating Officer Simon Bunt on progress being made with the member standards review. We are well into this project – gathering the information on standards scattered through almost a dozen different organisation documents and paring it down into a useable framework for our 21st-century needs. The intent is to simplify our standards so they are easier to understand and conform to. We expect a draft set of standards to be ready for the Council meeting in November and Board review in December. They will then go out for consultation among members. We hope to finalise the standards early next year.

MTA Annual General Meeting Members please note the 103rd Annual General Meeting (AGM) of the Motor Trade Association (Inc) will be held at: The Homestead, Abbeville Estate, 9 Uenuku Way, Auckland Airport 2022, on Wednesday, 4 November 2020, commencing at 3.30pm: The AGM includes (in no particular order): • Attendance and Apologies • Welcome and messages of greeting • Confirmation of the minutes 2019 Annual General Meeting • Matters arising • Annual Report and Financial Statements • Announcement of election results for 2020/21 - two Directors • Appointment of Auditor • Appointment of four members to the MTA Appeals Authority panel • President and Chief Executive’s Reports • Announcement of National Awards • General Business Official notice of Annual General Meeting is available on the MTA Toolbox, with full details.

Craig Pomare

Craig Pomare Chief Executive Officer

Anxiety support

Economic silver linings Wellington independent economist Tony Alexander has become a go-to expert for many organisations in recent months with his in-depth and regular analysis of the Covid-impacted economy. Radiator has commissioned him as a feature writer for this month’s edition, to provide insights into what is happening and how it might affect the motor trade (page 16). The Board also invited Tony to speak at its September meeting and we all took away a lot of information, and a more positive outlook. Personally, I found his positivity more helpful than the doom and gloom spread by other pundits. Tony’s approach

MTA Radiator Magazine October 2020

The economic situation, which we must remember is not affecting everyone to the same degree, is adding to people’s anxiety. We are also hearing that many members are worried about the impending tsunami of overdue WoFs that is looming. Meanwhile some Auckland members are financially stretched as a result of the recent Level 3 restrictions. Reserve Bank figures show that in August, during the restrictions, credit card sales within the motor trade dropped by about 3 percent compared with last year. Fuel sales on credit cards was down 19 percent. Almost all of this is likely to relate to the Auckland region, so it’s a double whammy following the national March/ April/May restrictions. Once again, I urge members who are feeling stressed to reach out for help. We can offer members, staff and their families free access to the nationwide EAP counselling service. There are more details on this and some tips for handling anxiety on page 14.

CMY

MTA Radiator Magazine October 2020

MTA DIRECTOR ELECTION 2020

2020 Board Election candidate profiles

Voting for the 2020 MTA Board Election is now open. This year there are six candidates for the two available positions. To vote, if you are the authorised representative of your MTA Member business, go to www.electionz.com/MTA2020/. Voting closes 5pm, 21 October 2020. The results will be announced at this year’s Annual General Meeting on 4 November.

Michelle Findlater Southern Mainland Bob Boniface

Northern Region

After a busy corporate life leading a number of significant businesses, I joined the MTA Board in 2012. I am a car and motorsport fanatic, and in 2008 bought Auckland Panel and Paint Group Ltd, partly to help my hobby. After chairing the Auckland branch of CRA, I joined the MTA Board. I did it to ‘make a difference’. MTA Board programmes I’ve been really proud of include: • diversifying the concentrated investments out of VTNZ and Wellington property • establishing a well-governed perpetual investment fund to safely underpin MTA’s activities both in good times and bad • an outstandingly successful celebration of MTA’s 100-year anniversary • commencing in 2013, restructuring and refocusing MTA’s organisation towards a cost-effective agile organisation, totally focused on members. Recent examples saw the now-agile MTA respond rapidly to Covid-19, directly supporting members, and similarly calming what could have been a much worse overreaction by the Transport Agency to their recent difficulties. I chair the Investment Committee and Remuneration Committee, and previously chaired Finance and Risk. For the past two years I have been vice-president. I have the energy and time for a further term to continue the evolution of MTA, and believe I contribute an important element of continuity considering a statutory change of president next year. The ‘agenda’ for the next years, in my view, includes: • a steady hand on the financial security of MTA • continuing agility, member focus and direct member help post Covid-19 • continuing digitisation programme for futureproofing • strengthening standards underpinning MTA’s quality mark • strengthening MTA’s influence on Government regulation, vocational training and compliance • continuing the recent gains in regional member participation. My track record improving organisational performance and dealing with changing environments will enable me to serve the membership well in this next difficult period. YouTube: https://www.youtube.com/watch?v=2BMiQW73cLU MTA Radiator Magazine October 2020

James Candish

Central West Region

Running my own business in a small town providing mechanical services over 13 years has placed me in the heart of my community, and that’s a position I enjoy. My 20-year background in the automotive industry has given me extensive experience-from apprentice mechanic to owner and operator of my own mechanical workshop. As a workshop located on the fringe of a rural area, our range of service requirements is vast. That means our ability to adapt to our clients’ requirements is crucial. Owning my own workshop and managing staff introduced me to business management, which forged a new career pathway for me. To ensure my management skills were robust, I joined a business development board, where sharing systems and strategies within a boardroom situation enhanced all our business practices and provided time and opportunity to learn new skills. A wrist injury has wrenched me off the tools, but I have developed teaching and mentoring skills so that I can help develop a new generation of apprentice mechanics. With industry shortages for high-quality, trained apprentices it’s a personal goal for me to help bring through apprentices who have received excellent training, mentoring and support. I live in Ashhurst with my wife and four children. As chair of the local school’s Board of Trustees I bring my hardwork ethic, my business management experience, and my investment both as a parent at the school and as a member of the community to the role. I am a proud member of the Motor Trade Association. I have enjoyed watching it grow over my 13 years as a member and would love an opportunity to help grow it further.

My love for the motor industry commenced in 2003 as an automotive electrician, followed as an industry training advisor with MITO, and then a business advisor for MTA. I really enjoy meeting MTA members and business communities, working together and supporting each other for better outcomes for everyone. I’m currently on the Southern Mainland Regional Hub Committee and have the privilege of chairing the Southern Institute of Technology’s Automotive Advisory Committee. Currently, as Customer Lifecycle and Relationship Manager at GWD Motor Group, I oversee the CRM department I created and implemented four years ago, enhancing our customer experience while maximising opportunities for the Group. My passion is looking for opportunities to grow business, continuously improving all aspects to create sustainability for the future. My educational background includes an automotive electrical engineering qualification, a diploma in business, several management and leadership courses and I’m currently completing my bachelor’s degree in applied management. I believe a business needs to be agile in this modern environment and able to pivot quickly to the new challenges arising in business today. MTA has restructured itself in previous years, supporting their members on more platforms covering more topics. I’m proud of the quick response to Covid-19, and the ongoing communications aiding our members. With the increasing rate of change in our industry and the likelihood of more disrupters, MTA needs to be positioned to support and educate our members for the future. It would be an honour to represent the membership on the MTA Board, bringing a different perspective to the table with varied and in-depth industry knowledge and experience. YouTube: https://youtu.be/DOIGeVdX-NM Linkedin: https://www.linkedin.com/in/michelle-findlater7952b860/

Joris Sanders

Coast to Coast

I have been involved in the motor industry for 21 years. I am a motivated and enthusiastic self-starter who is committed to the key objective of MTA, to create a sustainable business advantage for MTA members. I strongly believe in supporting members, and in strengthening the MTA brand. Having run my own busy mechanical and auto electrical repair workshop in Christchurch for 14 years, I know exactly how tough it is in the current fast-changing motor industry. But I also know the immense satisfaction gained from supporting a growing team of dedicated individuals through coaching, training, and professional development in this rapidly changing world of technological advancement. My 13 years’ governance experience with MTA includes committee member of the MTA Advisory Group and the MTA Coast to Coast Region Executive Committee - nine years as chair. I believe the youthful energy I bring to my leadership style is both inspirational and valued. In 2018 I was selected as an MTA Aspiring Director. This opportunity to observe before committing to this extremely important position gave me the desire to complete the IoD Company Directors’ Course in 2018, providing a solid foundation to move into a board role. I remain a current IoD member. I am confident in my ability to promote members’ needs across all MTA sectors, to see MTA’s standards raised, and for members to consistently benefit, both at a regional and national level. Living in North Canterbury with my wife, Natasha, and our three children, I enjoy dirt-biking, gardening and reading about new trends in technology. I welcome you to contact me to discuss any part of my request for your vote for MTA Director. Email: joris@lea.co.nz Phone: 0275 663384 Please vote for me, I sincerely thank you for the support. Profiles continued on page 10.

10 MTA DIRECTOR ELECTION 2020

2020 Board Election candidate profiles

Sturrock Saunders

Coast to Coast

This year has presented many unprecedented challenges to us all, and the automotive industry is no exception. Regardless of global events, MTA members should be assured that the same quality, expert advice and advocacy for their businesses, and for the motoring public, will continue. They need to know that MTA will be there to support them as they work to ensure financial resilience and, ultimately, sustainability. Equally, customers must know to expect the same high quality that MTA membership has consistently signified during its long and proud history. I want to continue to be part of the professional team leading MTA through New Zealand’s post-Covid recovery. As an experienced current MTA director, I plan to continue to positively influence and shape New Zealand motoring policy, and provide leadership on key issues for the advantage of MTA members. My future aspirations within MTA include the goal to stand for president in 2021. My involvement in the automotive industry has been long, with my parents and grandparents also being motoring business owners and it is an industry I am passionate about. Along with being a current MTA Board member, I am also a director for MITO and was an independent director for VTNZ. I also owned a successful vehicle franchise, an automotive workshop and a rental vehicle business. In all these roles, I have valued hugely the part MTA plays as a strong, professional and trusted organisation. As an MTA director, I would continue to draw on the experience and learnings gained from this experience, plus the aftermath of the 2016 Kaikōura earthquake, when I voluntarily supported MTA members. I also bring planning and strategic skills to the table gained in various governance roles including former chairing roles and a current role as director of Marlborough Investments.

Grant Woolford

Northern Region

I would be proud to represent you on the MTA Board and am seeking your support in the upcoming MTA Board Election. For almost 20 years I have been a member of MTA. I have enjoyed being a part of the MTA Motorcycle Committee/ Advisory Group, and more recently the Northern Region Executive Committee.

I have spent nearly 30 years in the automotive industry, 19 of those as a business owner in one of New Zealand’s biggest motorcycle retail companies, which has grown from five staff to a 34-strong team. Our operation includes automotive retail, parts and accessories, finance, workshop, WoF, insurance and accident repair. In that time we have grown from a single branded dealership to now proudly representing eight of the most iconic motorcycle brands.

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For the past few years I have taken on a couple of board roles including my local basketball association, initially as a board member and then as chair. But first and foremost, my passion is with the automotive industry, so one of my current roles is as an originator director of Motor Trade Finance for the past two and a half years, in addition sitting on the MTF Audit Committee. This is a very challenging yet rewarding role. I am also a member of the Institute of Directors. The automotive industry is a significant part of my life, so I am focused on doing anything I can to contribute to making it stronger and more secure for the future. I bring to any board a strong work ethic, an enquiring mind, a comprehensive understanding of business, a good appreciation of governance skills and youthful enthusiasm. Thank you for your time and consideration. Please feel free to email me for any further information at: grantw@cyclespot.co.nz or phone 021 276 4659.

Email: sturrocksaunders@gmail.com Phone: 0275 544 439 YouTube: https://youtu.be/2und84ufhWY

MTA Radiator Magazine October 2020

Visit mito.nz/scholarships for more information and to apply.

Region news - Cook Strait

WORLD NEWS

Electric and classic For those who can afford it, there are now ways to convert the world’s most beautiful classic cars to environmentally friendly electric powertrains - and tweak a few other functions along the way. One company, Lunaz Design, is offering the service in-house in Silverstone, England. They have started with a few each of the 1961 eight-seat Rolls-Royce Phantom V, Rolls-Royce Cloud and a 1953 Jaguar XK120. The company bought cars that were no longer driveable and is fully restoring the exterior and interior. But under the hood, it’s electric all the way.

Founder and technical designer Jon Hilton says, “Our proprietary electric powertrain is modular. “We take the very best components and apply engineering experience from a team drawn from Rolls-Royce, McLaren, Aston Martin, Cosworth and Formula 1. The extraordinary performance of our cars reflects our approach, and usability is guaranteed through a real-world

range of 250-300 miles, depending on the classic you choose.” Each car is 3D scanned so engineers can create detailed CAD models. From there every element of the conversion can be designed, developed, engineered and tested in-house. The company is just two years old and the first of its limited production cars are already preordered. From left to right: Jericho de Boer, Bryden Smith, Darryl de Boer and Alex Bilton.

‘Good Sort’ Award The new Workshop Manager at Wellington’s Full Throttle Auto Services, Bryden Smith, has taken the title of the Cook Strait Region’s first Good Sort.

ŠKODA gets greener ŠKODA AUTO is trialling biodegradable film to package the vehicle components it ships from its CKD facility in Czech Republic to its assembly plant in Pune, India. The trial is saving 500kg of conventional plastic film each month. Head of Brand Logistics at ŠKODA AUTO, David Strnad, says, “We take a holistic approach to continuously improving our ecological footprint.” He says staff are encouraged to come up with innovative concepts and the compostable packaging was one of those ideas.

MTA Radiator Magazine October 2020

To assess whether the packaging could be composted as intended, logistics staff at Pune built composters on site using recycled material. In addition to the film, the composters were also filled with other biowaste. Just six months later, the film had largely biologically decomposed. ŠKODA AUTO is now testing the innovative film’s suitability for everyday use on a larger scale.

The composted packaging is used in Pune as organic fertiliser for the trees in the logistics park among other things. Since March 2019, employees and visitors alike have had the opportunity to plant a tree in front of the factory gates, thus transforming former wasteland into a park. ŠKODA AUTO Volkswagen India Private Limited also commissioned one of India’s largest solar-power rooftop installations at its Pune facility. The 25,770 photovoltaic panels provide up to 15 percent of the plant’s annual electricity requirements. This reduces CO2 emissions resulting from car production by more than 9,000 tonnes per year. Source: ŠKODA

The business nominated Bryden for his ‘can do’ attitude, which has charged up the atmosphere of the workshop and made a huge impact on morale. The nomination form said ,“He just gets stuff done

and is our superstar. No job is too hard, he’s efficient and always comes to work smiling. He has tremendously helped our business grow financially and as a team. He is always contributing ideas to help the business succeed, he is very dedicated and has an awesome sense of humour.” Bryden has also given his full support to the new apprentice

Dominic Lorenz, who is making great progress. “We were all just so impressed about how Bryden has turned around the culture of the business and makes every day a great day for the team. His hardworking and can-do attitude is inspiring. Certificate and prizes were awarded to Bryden by our Region Chair Alex Bilton.

Rugby won on the day. Cook Strait members made the most of a hospitality package organised by MTA for the Hurricanes v Chiefs Super Rugby match in Wellington in early August. Having a good time at the ‘Cake Tin’ Sky Stadium are members of the Mexted Motors team. MTA Radiator Magazine October 2020

HEALTH AND WELLBEING

WORLD NEWS

Ten tips for dealing with anxiety We are living in anxious times. As the Covid-19 pandemic runs its course, and we move in and out of different Alert Levels, people are reacting in a variety of ways. Studies have found Kiwis are eating more, drinking more alcohol, sleeping badly, worrying a lot and feeling generally stressed. For MTA members, their families and staff, there is free counselling help available. Phone EAP Services on 0800 327 669, dial 2 to make a booking and say you’re an MTA member. They’ll take it from here.

1. Stay connected with people

Maintaining healthy relationships with people we trust is important for our mental wellbeing. If you can, visit or meet up with friends and family in person, but follow the latest government guidance on social distancing when you do. If you cannot meet up in person, because one of you needs to stay home, stay in touch by phone, video calls or social media. We all need to feel connected still, so keep in touch – whether it’s with people you normally saw often or reconnecting with old friends.

2. Talk about your worries

It’s normal to feel worried, scared or helpless about the current situation. Remember: it’s OK to share your concerns with others you trust – and doing so may help them too. If you cannot speak to someone you know or if doing so has not helped, there are plenty of helplines you can try instead.

3. Support and help others

Helping someone else can benefit you as well as them, so try to be a little more understanding of other people’s concerns, worries or behaviours at this time. Try to think of things you can do to help those around you. Is there a friend or family member nearby you could now meet up with? If you cannot meet up, you could phone or message them.

4. Feel prepared

As the pandemic continues, it can help to work through what changes to government guidelines mean for you so you feel more prepared and less concerned. It can help to think through a typical week: how will you continue to be affected and what will you need to do to solve any problems? If you have not already, you might want to talk with your employer, your bank, your landlord. Or search on the covid19.govt.nz website for information on support you may be entitled to.

5. Look after your body

Our physical health has a big impact on how we feel. At times like these, it can be easy to fall into unhealthy patterns of behaviour that end up making you feel worse. Try to eat healthy, well-balanced meals, drink enough water and exercise regularly. Avoid smoking or drugs, and try not to drink too much alcohol. Going for a walk, run or bike ride can also help lift your mood and clear your mind – just remember to follow social distancing guidelines. MTA Radiator Magazine October 2020

What to do with the batteries With over 20,000 electric or hybrid vehicles now in the country, there’s a push on to make sure their valuable lithium ion batteries are reused and eventually recycled.

6. Stick to the facts

Find a credible source you can trust – such as covid19. govt.nz and fact-check information you get from newsfeeds, social media or other people. Think about how possibly inaccurate information could affect others too. Try not to share information without factchecking against credible sources. You might also want to consider limiting the time you spend watching, reading or listening to coverage of the outbreak, including on social media.

7. Stay on top of difficult feelings

Concern about the coronavirus pandemic is normal. However, some people may experience intense anxiety that can affect their daily lives. Try to focus on the things you can control, such as your behaviour, who you speak to, and where and how often you get information. It’s fine to acknowledge that some things are outside of your control, but if constant thoughts about Coronavirus are making you feel anxious or overwhelmed, look online for tips or information on how to manage anxiety.

8. Do things you enjoy

Feeling worried, anxious or low might stop us doing things we usually enjoy. Focusing on your favourite hobby, relaxing or connecting with others can help with anxious thoughts and feelings. If some of the things you enjoy doing involve meeting up with others, are there ways you can now do these that follow social distancing guidelines? For instance, playing tennis or football? If you have to stay home, what about looking for online pub quizzes and music concerts or other activities you can share?

9. Focus on the present

Focusing on the present, rather than worrying about the future, can help with difficult emotions and improve wellbeing. Relaxation techniques can also help some people deal with feelings of anxiety, or you could try a mindful breathing video online.

10. Look after your sleep

Good-quality sleep makes a big difference to how we feel mentally and physically, so it’s important to get enough. Try to maintain regular sleeping patterns and keep up good sleep hygiene practices – like avoiding screens before bed, cutting back on caffeine and creating a restful environment.

Internationally, many car manufacturers already commit to responsibly managing the ‘second-life’ or recycling of their EV brands’ batteries – when the time comes in 10 or 20 years. However, the bulk of the existing EV fleet in New Zealand is made up of used imported Nissan Leafs. Their batteries will be the first to run low on juice – leaving them unsuitable for powering a car but still useful for a second life. Later still, they can be stripped for their minerals. EV batteries are sought-after for re-use in home and commercial and industrial solar storage and various entrepreneurs have set up businesses around this. However, with so few available in this country, some are importing batteries. As solar storage becomes more common, demand may well outstrip local supply, further adding to the need for sustainable recycling systems. A proposal for a regulated product stewardship scheme is in development, led by the Battery Industry Group (B.I.G.) which expects to put the proposal to government by end April 2021. The group is made up of over 140 energy, waste, transport industries

and businesses that use large stationary and mobile batteries. They include the VIA. B.I.G. has recently opened an online survey to gather the view of all stakeholders to find out more about who is doing what and what their views are on the design of a product stewardship scheme. The group has also looked at international product stewardship schemes and the NZ Tyrewise tyre stewardship scheme. New Zealand modelling commissioned by Vector, published in the New Energy Futures Paper on Batteries and the Circular Economy, suggests there could be up to 1,000 EV batteries coming to the end of life by 2020, increasing to up to 84,000 by 2030. In the meantime, small businesses are springing up. In Auckland, MTA member, Blue Car Ltd (which supplies and services imported Nissan Leafs) is developing technology to refurbish the batteries - by replacing all its modules and cells. Metalman NZ has partnered with Envirostream Australia (Melbourne) to establish an effective endof-life solution for lithium and

nickel-based batteries. An export permit application has been submitted to the NZ EPA to export these batteries to Envirostream. Metalman will update the group once the license has been granted. ITRecyla has announced plans for an end-of-life battery processing facility in Seaview, Wellington, which it hopes will be operational by the end of this year. It will shred the batteries and recover the plastics and metals for recycling (locally where possible). The remaining materials (in the form of a dried paste) will be sent to other facilities for recovery. This is expected to be offshore for most chemistries but will be onshore where possible. The plant is expected to be of sufficient capacity to process all batteries currently sold in New Zealand. An e-waste product stewardship scheme is being investigated by TechCollect New Zealand, which would include the lithium ion batteries used in ebikes, powertools, and other smaller items. To learn more, visit B.I.G. at www.big.org.nz. MTA Radiator Magazine October 2020

Preparing for the recovery

Thirdly, it is highly likely there will be extra support for growth from the Reserve Bank cutting interest rates further, perhaps negative. Their cuts will cause additional declines in business borrowing costs – though not to below zero levels. Low borrowing costs are likely to be with us for many, many years. Fourthly, we now know what happens when people exit a lockdown. They try to return to their normal lives as quickly as possible, and if they have spare cash for any reason – not being able to travel overseas, accumulated savings etc – they will spend it to give themselves better lives. Finally, we know that not everyone suffers during a normal recession, let alone this special event. This downturn is unique in that the bulk of employment pain is being felt by people in the hospitality, tourism, entertainment, and retail sectors. They tend to be young, earning below average and highly variable incomes, and they don’t tend to own a house. Hence the absence of large house price falls.

Tony Alexander - independent economist

There are certain things we economists tend to talk about at different points in the economic cycle. When the economy is growing strongly, we warn that rising inflationary pressures (wages, property leases, materials etc) will produce rising interest rates, and maybe it would be a good idea to fix one’s interest rate for a few years rather than sit floating. We might also note that rising interest rates tend to push the Kiwi dollar higher, so importers might want to hold off locking in their purchase prices through currency hedging, and instead wait for some currency appreciation. We’ll talk about potential labour shortages and the need to look after good staff and boost investment in more efficient machinery and processes to reduce reliance on less-skilled and perhaps less-motivated people (who can end up costing a business more than the outputs they help produce). Then, when times look like they are going to be weak, we will talk about potential for falling interest rates, a falling exchange rate, the danger of locking into long-term property leases, the need to get inventories down, and perhaps the desirability of just pulling one’s horns in for a while because downside growth risks beckon.

Tricky times But in this current environment we have a problem. None of us has ever lived through a period of a global pandemic, lockdowns, and exhortations not to socialise closely with other people. We are experiencing a recession which is by no means normal. It has not been preceded by soaring interest rates and a high NZ dollar, and it is not associated with falling export prices. It is decidedly abnormal in MTA Radiator Magazine October 2020

Secure your assets

Plan for 2022

that sharemarkets have quickly soared to record or near-record highs following a quick 35 percent sell-off. House prices are rising and people are scrambling to buy whatever they can, and there is no large currency decline underway, which would set the usual scene for a strong rebound in tourism receipts. It is not normal to see such strong spending on household furniture, domestic travel, appliances and computer gear, and general home furnishings. Forecasting is extremely difficult now, and businesses in all sectors need to be very careful not to base their expectations for performance over the coming year or two on their experiences during previous recessions in 2008/09, 1997/98, and 1990/91.

Nevertheless, we can still make our decisions on the basis of some reasonable assumptions and knowledge. Firstly, assuming successful vaccines are developed and distributed over 2021, our international borders are likely to open again in 2022. That will bring a potentially strong lift in inbound tourism receipts, which will boost the overall pace of economic growth. In a nutshell, that is what I recommend we position our businesses for. Secondly, having set aside $14bn of their $50bn Covid-19 support fund, there remains plenty of scope for the Government to provide additional support to the economy over the next 18 months, even if no new large outbreak of the virus should occur.

Based on these factors and a few others, we can build a general framework for businesses to operate under, including those in the motor trades. This downturn will end, and well-capitalised businesses that moved early to get control of cashflows and working capital, will be in a position to take advantage of the opportunities the next few years bring. Some businesses will not make it through to 2022. This is the greatest opportunity most of us will ever see to secure valuable assets – including people – for the stronger growth environment most forecasters expect for 2022. This may mean not just picking up some discounted assets, but also initiating new efficiency-oriented investments keeping one key factor in mind: the shortages of labour that plagued businesses before Covid-19 came along will not only return quite quickly, but they are still there in many sectors.

MTA Radiator Magazine October 2020

Labour issues

Banks will lend

Investment with a labour-saving focus remains as vital now as it was eight months ago. It would be nice to think the incoming Government would look to accelerate growth in business capital expenditure through policies such as accelerated depreciation. There could be some items like that in the May 2021 Budget. But it depends on who wins October’s general election, and if a Labourled Government is returned. The chances seem high that the focus of policy changes will be more towards assisting the unemployed as opposed to driving up the pace of economic growth through assisting businesses. Note that my comments regarding labour shortages fully take into account the layoffs expected as the third wage subsidy period comes to an end. Many people set to lose employment will, as noted earlier, be in the service sector. However, it may be that these predominantly young people will not shift to the countryside to pick fruit. They are highly adaptable and know nothing other than constant change in their lives, and they are likely to be far more willing to ‘have a go’ at something in a city or large town than any previous unemployment-affected generation. So, be open to the possibility of more hiring to train people on the job than you might have considered in the past.

Back on capital spending, one impeding factor is the low willingness of banks to take on new risks. That will change. For the moment banks are flat out servicing mortgage demands and looking after existing clients and the many businesses still needing to get cash flows under control. As we advance through 2021, banks will start to open their doors to new clients. It could be useful for businesses thinking about more funding next year to lay the groundwork now. When the banks’ doors open wider, they will prioritise their new lending toward those who have their detailed plans ready; showing exactly what they want to do and exactly what financial assistance they need.

Use interest rates to your advantage When you do come to finance new capital spending, don’t stay fixated on the very low floating or short-term fixed rates that banks might offer. One day, we’re not sure when, interest rates will go back up again. So, fixing some interest rates for periods of three years and longer over the next few years could be a good idea.

Go to www.tonyalexander.nz to subscribe to my free weekly Tony’s View for easy-to-understand discussion of wider developments in the New Zealand economy and housing market. MTA Radiator Magazine October 2020

Product Code

cts, that e and lian

Volts

Technology

Length Width

9313122901645 9313122901652 9313122901669 9313122901676 9313122901683 9313122901690 9313122901706 9313122901713 9313122901720 9313122901737 9313122901744 9313122901751 9313122901768 9313122901775

12 12 12 12 12 12 12 12 12 12 12 12 12 12

SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT SMF Cal/Ap9/2xT

EXTREME

EXIDE APRIL SPREAD:Layout 1

New Bar Code

10/4/14

XDIN55MF XDIN66MF X56CMF X56DMF X55D23CMF X55D23DMF X60CMF X60DMF X60CPMF X60DPMF X40CMF X40CPMF X40DMF X40DPMF

12:10 PM

TRAINING NEWS

Page 1

242 277 232 228 233 233 236 236 236 236 196 196 196 196

175 175 171 168 173 173 128 128 128 128 128 128 128 128

ENDURANCE

66HMF 77HMF 88HMF DIN70MF DIN90MF Height CCA

ECONOMY

LM40C 175 600 LM40CP 175 700 203 630 LM40DP 203 LM60C 630 222 650 LM60D 222 650 LM60CP 221 480 221 480 LM60DP 221 480 LM50C 221 480 LM50D 219 400 LM51C 219 400 219 400 LM51D 219 400 LM55D23C LM55D23D 219 350 LMN03

RC 105 130 115 115 120 120 80 80 80 80 65 65 65 65

9313122900839 9313122900853 9313122900877 9313122900976 9313122900983 AH Vent Ledge

12 12 12 12 12 Post

9313122900525 60 TS S&EL 9313122900532 70 TS S&EL 63 TS S&EL 9313122900549 63 TS 9313122901782 NL 65 TS SL 9313122901799 65 TS SL 9313122901805 50 TS NL 50 TS NL 9313122901812 50 TS NL 9313122900570 50 TS NL 9313122900587 44 TS NL 9313122900594 44 TS NL 44 TS NL 9313122900600 44 TS NL 9313122900617 9313122900624 40 TS NL 9313122900969

12SAE 12SAE 12SAE 12SAE SAE 12SAE 12SAE 12SAE 12JIS JIS 12SAE 12JIS 12SAE 12JIS 12 6SAE

SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9KG Assembly

277 315 351 277 315

175 175 175 175 175

190 190 190 190 190

720 780 820 735 865

140 145 180 140 165

80 85 100 80 95

TS TS TS TS TS

S&EL S&EL S&EL S&EL S&EL

SAE SAE SAE SAE SAE

C (+R) C (+R) C (+R) D (+L) D (+L)

19.7 21.4 24.2 20.5 22.5

CCal/Cal (+R) Maint 14.8 CCal/Cal (+R) Maint 17.0 CCal/Cal (+R) Maint 16.0 D (+L) 16.0 Cal/Cal Maint C (+R) 16.0 Cal/Cal Maint D (+L) 16.0 CCal/Cal (+R) Maint 13.4 D (+L) Maint 13.4 Cal/Cal CCal/Cal (+R) Maint 13.4 D (+L) 13.4 Cal/Cal Maint C (+R) 10.8 CCal/Cal (+R) Maint 10.8 D (+L) Maint 10.8 Cal/Cal D (+L) Maint 10.8 Cal/Cal

196 196 196 236 236 236 236 233 233 233 233 233 233 186

128 128 128 128 128 128 128 171 171 171 171 173 173 170

219 219 219 221 221 221 221 208 203 208 203 222 222 187

290 290 290 290 290 290 290 350 350 430 430 430 430 270

45 45 45 45 45 45 45 70 70 85 85 95 95 80

30 30 30 30 30 30 30 40 40 55 55 55 55 45

CP CP CP CP CP CP CP CP CP CP CP CP CP RP

NL NL NL NL NL NL NL S&EL S&EL S&EL S&EL SL SL EL

SAE JIS JIS SAE SAE JIS JIS DFP SAE DFP SAE SAE SAE SAE

C (+R) C (+R) D (+L) C (+R) D (+L) C (+R) D (+L) C (+R) D (+L) C (+R) D (+L) C (+R) D (+L) A

9.3 9.3 9.3 11.7 11.7 11.7 11.7 13.2 13.2 14.7 14.7 15.2 15.2 10.0

Cal/Cal Maint

HELPING YOU WITH THE EASY SELL

09 Product Range 10 Product Positioning

Exide has designed its range based on a three tier strategy: the good (Exide Economy), the better (Exide Endurance) and the best (Exide Extreme). This tiering strategy is applied across each of our application categories of passenger vehicles, 4WD/light commercial, heavy commercial and some specialty products. Not only does this give Exide stockists range flexibility, but it provides multi-price points for the market you operate in. Scan here

12 Warranty 13 Support 14 Branding

carbon, Lithion-ion, Absorbed Glass Matt (AGM) separators and other paste additives are all advancements that Exide have considered and incorporated where there are proven benefits.

9313122900631 9313122900648 9313122900655 9313122900662 9313122901041 9313122901058 9313122901065 9313122901072 9313122900693 9313122900709 9313122900716 9313122900723 9313122900730 9313122900747 9313122900754 9313122900761 9313122900785 9313122900792 9313122900822 9313122900860 9313122900884 9313122900891 9313122900907 9313122900914 9313122900921 9313122900938 9313122900945 9313122900952 9313122560651 9313122560675 9313122560934 9313122900778 9313122900839 9313122900853 9313122900877 9313122900976 9313122900983

12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12 12

SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9 SMF Cal/Ap9

196 128 60 196 128 219 350 60 40 196 128 219 350 60 40 196 128 219 350 60 40 236 128 221 370 60 40 236 128 221 370 60 40 236 128 221 370 60 40 236 128 221 370 60 40 202 173 225 400 80 50 228 168 208 580 100 60 233 171 203 580 100 60 233 171 208 580 100 60 233 171 203 580 100 60 228 168 203 580 100 60 233 173 222 600 105 60 233 173 222 600 105 60 250 182 175 540 90 50 250 182 175 540 90 50 286 189 192 780 140 75 258 171 203 760 130 70 TP Passenger_V9_FA.indd 214 N2046D 175 Exide175 430 75 50 242 175 175 550 100 55 242 175 175 550 100 55 277 175 175 650 120 66 277 175 175 650 120 66 315 175 175 750 140 80 351 175 175 810 160 90 351 175 175 810 160 90 242 175 190 460 85 55 277 176 190 600 120 70 315 175 190 700 140 80 242 175 190 570 110 65 277 175 190 720 140 80 315 175 190 780 145 85 351 175 190 820 180 100 277 175 190 735 140 80 315 175 190 865 165 95

TS TS TS TS TS TS TS TS TS TS TS TS TS TS TS TS TS TS TS 1-2 TS TS TS TS TS TS TS TS TS TS TS TS TS TS TS TS TS

NL NL NL NL NL NL NL NL NL S&EL S&EL S&EL NL SL SL SL SL SL SL S&EL S&EL S&EL S&EL S&EL S&EL S&EL S&EL S&EL S&EL S&EL S&EL S&EL S&EL S&EL S&EL S&EL

LM40C LM40CP LM40DP LM60C LM60D LM60CP LM60DP LM50C LM50D LM51C LM51D LM55D23C LM55D23D LMN03

9313122900525 9313122900532 9313122900549 9313122901782 9313122901799 9313122901805 9313122901812 9313122900570 9313122900587 9313122900594 9313122900600 9313122900617 9313122900624 9313122900969

12 12 12 12 12 12 12 12 12 12 12 12 12 6

Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint Cal/Cal Maint

196 196 196 236 236 236 236 233 233 233 233 233 233 186

CP CP CP CP CP CP CP CP CP CP CP CP CP RP

NL NL NL NL NL NL NL S&EL S&EL S&EL S&EL SL SL EL

CCal/Cal (+R) Maint 10.3 JIS C (+R) 10.3 SAE D (+L) 10.3 JIS D (+L) 10.3 SAE C (+R) 12.0 SAE D (+L) 12.0 JIS C (+R) 12.0 JIS D (+L) 12.0 SAE C (+R) 11.0 Exide is 15.6 a power brand DFP Batteries C (+R) D (+L) MPSAEAustralia & New15.6 Zealand DFP C (+R) 15.5 SAE C (+R) 15.6 Australia p: 1800 800 811 SAE D (+L) 15.6 www.exidebatteries.com.au SAE C (+R) 16.2 SAE D (+L) 16.2 SAE C (+R) 13.1 SAE D (+L) 13.1 SAE D (+L) 18.9 DST D (+L) 17.2 SAE C (+R) 12.5 SAE C (+R) 14.8 SAE D (+L) 14.8 SAE C (+R) 17.0 SAE D (+L) 17.0 SAE C (+R) 19.8 SAE C (+R) 21.3 SAE D (+L) 21.3 SAE C (+R) 16.7 SAE C (+R) 19.7 SAE C (+R) 21.4 SAE C (+R) 16.7 SAE C (+R) 19.7 SAE C (+R) 21.4 SAE C (+R) 24.2 SAE D (+L) 20.5 SAE D (+L) 22.5

A D V E RT O R I A L

New Zealand p: 0800 651 611 www.exidebatteries.co.nz

Product Code

16 Club Rewards 17 Service & Distribution

EXIDE APRIL SPREAD:Layout 1

18 Top 5 Reasons...

• for fitment guide

New Bar Code

Volt

EXTREME This is backed by their vast network of sale12 XDIN55MF 9313122901645 XDIN66MF 9313122901652 12 distribution and collection facilities providin X56CMF 9313122901669 12 X56DMF 9313122901676 12 security to their customers. X55D23CMF 9313122901683 12

15 Promotions

Free micro-credential pathways new talent to the automotive industry LEADING THE BATTERY INDUSTRY Contents 40CMF 40CPMF 40DMF 40DPMF 60CMF 60DMF 60CPMF 60DPMF 50D20LMF 52CMF 52DMF 53CMF 54CMF 54DMF 55D23CMF 55D23DMF 58CMF 58DMF 65DMF 78DT-60MF DIN44MF DIN55MF DIN55DMF DIN66MF DIN66DMF DIN77MF DIN88MF DIN88DMF 55H 66H 77H 55HMF 66HMF 77HMF 88HMF DIN70MF DIN90MF

Exide Batteries has a proud Australasian he dating back to 1935 and continues to be a leader through implementation of locally de 21 products specifically for Australian & NZ co They continue to provide leading edge tech delivering the ultimate durability and consi performance, making Exide the right choice Australian and New Zealand automotive ind

08 Recycling

10/4/14

X55D23DMF X60CMF X60DMF X60CPMF X60DPMF X40CMF X40CPMF X40DMF X40DPMF

9313122901690

9313122901713 9313122901720 9313122901737 9313122901744 9313122901751 9313122901768 9313122901775

12 12 12

12:10 PM9313122901706 Page 1 12

Exide Batteries prides itself on designing 1212a manufacturing a comprehensive range of 1212p built using its vast ENDURANCE knowledge 9313122900631 base and exp 40CMF 12 obtained with over 40CPMF 60 years of9313122900648 partnering 121212w 40DMF 9313122900655 40DPMF 9313122900662 60CMF 9313122901041 OEM customers both locally and overseas.1212 60DMF 9313122901058 *

Modern applications place a heavier demand on the battery’s performance than ever tierinstructions reflects genuine quality, •Each for fitting * Trademark of Exide Australia Pty Ltd. Utilising their specialised research centre, Exide Batteries’ engineers at theandforefront of commissioned a 03performance and life and is backed by before. Exide may is at the forefront of theseare changes has recently MITO has launched a free micro-credential that provides foundation knowledge for individuals who Exide Global comprehensive carparc research report into genuine OEM specification requirements, technologyschool by dynamically reviewing world’s best Exide recently introducedatwo of Power your world behave considering career in the automotive industry - whether they arenew leaving or considering a practice in the consideration and 28/04/2014 2:45 am 60CPMF 9313122901065 12 Exide’s manufacturer’s guarantee and 04 resulting in the design of Exide’s leading range, specifically designed forExide theBatteries Australian these latest technologies into its range. earch 60DPMF 9313122901072 12 Australasia delivery of new product design. 50D20LMF 12 Exide Batteries is also focused9313122900693 on protectin national warranty support program. Each tier has its own distinctive warranty offer, ranging Exide Batteries is committed to‘powering your business’through the delivery of Ap9 is a Tin alloy additive to the battery technology career change. and New Zealand region. 05 52CMF 9313122900709 12 52DMF 9313122900716 12 Key Partnerships grids which delivers improved mechanical est and environment. Supported by their own recyc 53CMF 9313122900723 12 Exide has recently introduced two newOur technologies into its range. Ap9 is longer a tin life, alloythe number one requirement of 06from 12 months to 42 months, inclusive of the new free bonus warranty gained by an exciting new range packed with new benefits: balanced power approach is to achieve ities properties, lowers resistance to charge 54CMF 9313122900730 12 Awards 54DMF 9313122900747 12 plant which generates materials from used a performance car which indicating that that recognise the achievement of a “MITO and continues deliver fresh registering the purchase online. additive to the battery grids, delivers improved mechanical properties, lowers tional acceptance reduces grid to corrosion end users. This has been backed by Exide’s innovative extended warranty system. 55D23CMF 9313122900754 12 Product Code New Bar Code Volts Technology Length Width Height CCA RC AH Vent Ledge Post Assembly KG 07 • Enhanced packaging 55D23DMF 9313122900761 12 mains rates. Additionally, we have enhanced Exide has recently introduced two acid batteries, Mother Nature is front of mi Technology resistance to chargethe acceptance and reduces grid corrosion rates. Additionally, Exide has defined set of skills and knowledge. and innovative ways to enhance the EXTREME completing micro-credential 58CMF 9313122900785 12 , and our plate active material formulation, by 9313122900792 the latest technologies to their Exide Batteries has a proud Australasian heritage 08 • of Extra performance and extreme life From the cradle on,58DMF approximately 80 perc1212 65DMF 9313122900822 its plate-active materialyour recipe by including seed crystals to dramatically improve introductory course is comprised enhanced pipeline of talent to our industries,” roven including seed crystals to dramatically Recycling HELPING WITH is like turbo-charging CV. ThisYOU 78DT-60MF 9313122900860 12 range. Ap9 is a This Tin alloy additive dating back to 1935 and continues to be a market 9313122900884 12 source. improve plate adhesion & corrosion 09 • to New Exide products are DIN44MF manufactured using rec plate adhesion and corrosion resistance. This isbased Exide’s 2xTa technology. of Level and 3 unit standards – thewarranty batteryinnovation grids which2delivers says MITO Chief Executive Janet DIN55MF 9313122900891 12 leader through implementation of locally designed Exide has designed its THE range three tier good, better, Feature Benefit creative will feature heavily across a on Product Range EASY SELL New and ally based resistance – we call this 2xT and use it in DIN55DMF 9313122900907 12 improved mechanical properties, ECONOMY EXIDE APRIL SPREAD:Layout 1 10/4/14 12:10 PM Page 1 materials. DIN66MF 9313122900914 12 products specifically for Australian & for NZ the conditions. best strategy in each application category. Each tier reflects 10 Registering the customer’s warranty has a dual benefit end user and Exide a great way to get a head start into Lane. a free main our Extreme“Having range of products. Bothmicro-credential of range of powerful websites and social media DIN66DMF 9313122900921 12 This deliversresistance increased battery sales through the Ultimate Value Battery Program. Both of these Product Positioning lowers to charge Sealed maintenance free product technology • Safe and no maintenance required Exide has designed its range on which a technologically They continue to provide leading edge• technology DIN77MF 9313122900938 12 these powerful innovations deliver greater round Quality which reflect performance and Life,based and is backed stockists. an automotive business. course available to anyone who is DIN88MF 9313122900945 12 12 acceptance and reduces grid innovations deliver greater channels with the ‘Boostguarantee. your for performance and longer application life. , Silver, three tierCV strategy: good (Exide delivering the ultimate durability and•consistency in DIN88DMF 9313122900952 12 Warranty by our manufacturers Asthesuch each tier has its own Exceeds original equipment specifications • Better performance, better durability The new next generation has been designed and built using significant 55H 9313122560651 12 corrosion rates. package advanced products, interested in gaining introductory Economy), the better (Exide Endurance)to 42 months, 13 performance, making Exide the right choice for the performance and longer Upon completion, learners will be 66H 9313122560675 12 distinctive warranty offer ranging from 6 months free’ tagline drawing traffic to the Extended warranty is easy to complete and you can either register Support Additionally weresearch have enhanced 77H 9313122560934 12 • Ap9 Additive • Provides longer battery life trade andinnovative consumer insights and the latest improved technology to and the best (Exide Extreme). This tiering Australian and New Zealand automotive industry. knowledge that will underpin ENDURANCE 55HMF 9313122900778 12 inclusive of our new Bonus warranty gained by registering the application life, exactly services to demonstrate knowledge of 14 our plate activeable material for your consumer at point of sale, or leave it up to them. campaign website mito.nz/boost. 66HMF 9313122900839 12 Branding strategy is applied across each of our A D V E RT O R I A L 77HMF 9313122900853 12 • 2xT additive • Increased performance and life expectancy purchase. provide resellers with an easy-to-sell battery range that delivers results for your their future learning is an exciting formulation, by the including seed This is backed by their vast network of sales, what your customers want tools and equipment used in the 88HMF 9313122900877 12 15 Here the audience can immediately application categories of passenger and systems that DIN70MF 9313122900976 12 crystals to dramatically improve distribution and collection facilities providing Promotions Your customer receives their free warranty By completing the registration, consumers receive a FREE longer development for the automotive • Total balanced performance • Extreme durability under all conditions business. in a battery. DIN90MF 9313122900983 12 automotive industry, automotive vehicles, 4WD/light commercial, heavy plate adhesion and corrosion enrol in the micro-credential and ECONOMY 16 security to their customers. warranty term. 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Exide Batteries prides itself on designing and 2XT paste additive for longer life LM60D 9313122901799 12 products. employment in the automotive range flexibility, but it provides multi-price Exide Batteries is a power brand of extra peace of mind, an 18 LM60CP 9313122901805 12 bsorbed Glass micro-credential listed on theirNew and entirely online,” continues Ms Lane, MP Australia & New Zealand Top 5 Reasons... 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Exide Versus Competitiors: JIS Example we refer it backThe Introduction LM55D23D 9313122900624 12 1 Exide credentials competitors in inmost instances • Competitive pricing with added value new technology by dynamically reviewing world’s best practice consideration and2020. roduced two of 1theNovember advanced products, 04 it. This will provide a vital connection LMN03 9313122900969 6 Exide’s manufacturer’s guarantee and resulting in the design of Exide’s leading range, specifically designed for the Australian credential, MITO has developed Exide Batteries Australasia es into its range. We are all over it! you the dealer customer back to your store Consumers delivery of new productindustry design. • Technology options suittoany business and • MicroClub rewards program rewarding youitsand • Since led the battery Exide We Batteries is also focused on it! protecting theZealand region. national warranty support program. 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Ap9 isand a Tin alloy additive www Exide Batte CUSTOMER FOR LIFE PROGRAM • Industry leading online training system for you • A highly respected and recognised brand scanning the QR code 08 Environmental accredited n & corrosion • to New warranty Exide will products manufactured using recycled ExideYOU have considered and incorporated provideare superior performance and plate adhesion corrosion resistance. This isbased Exide’s 2xT Recycling thesuperior batteryinnovation grids New which and delivers Exide have considered and incorporated will provide performance HELPING WITH Exideand has designed its range on a technology. three tier good, better, visit mito.nz/boost. 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Both of these powerful Product Range THE EASY to charge • Sealed technology • Safe and no maintenance required 3 Customer Program mindfree productgoing Exide SELL have recently introduced two of motorists. technologically ions deliver greater& Newlowers Quality offering which reflect performance andAssist Life, Growth and which is backed • Industry ECONOMY best fitment guide online and hard copymaintenance to the website stockists. formingintroduced a formidable ExideR&D, have recently two ofproduct acceptance and reduces grid products sp these latest technologies into its range. Our company engineers and research innovations deliver greater 10 er application life. by our manufacturers guarantee. As such each tier has its own • Exceeds original equipment specifications • Better performance, better durability The new nextengineers generation package has been designedthese built usingtechnologies significant Product Positioning latest its range. 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WELCOME TO THE NEW AGE OF EXIDE!

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We are all over it!

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MEMBER NEWS: NICHOLSON UNITED AUTOS

A family tradition continues

Ross (left) and Dean Nicholson continue the family tradition.

District Council, came on board in 1984 as part of the car sales team. Graham served on dealer councils for General Motors and Toyota and was on the MTA board. The family had just completed the process of transitioning the business from Graham to his sons, when he died in October 2004. It was in 2004 that Dean and Ross decided to add Subway to the business. “Dad thought we were mad,” Dean recalls. “We opened it two days before he died, and he was amazed when we told him there were people queuing down the street, waiting to order.” Dean Nicholson is now the CEO of the company, Ross is Operations Manager, and the next generation are joining the team. Ross has two sons in the business – Dylan and Curtis. Dylan is in accounts and Curtis in car sales. He originally trained as an occupational therapist, but decided to join the family business, starting first in the service department and moving to sales

this year. Dean’s son Ryan started in sales and has recently moved into the marketing side of the business. When Graham bought the business in 1984 there were around 40 staff, now there are 100. The Morrinsville firm

has branches in Rotorua and Whakatane, and until recently, a Holden dealership in Matamata. They hold franchises for Nissan, Mazda, Suzuki, and now Kia, which has been taken on as a replacement for Holden.

Nicholson United Autos, with its sites in Whakatane, Morrinsville and Rotorua, is celebrating 40 years of Nicholson family ownership. The car dealership was originally opened in Morrinsville in the 1930s by the Paine family, as a General Motors dealer, and a young 19-year-old Graham Nicholson started working for Paine United Autos as a car groomer in 1960. “He cleaned cars, made the tea, and was a general rouseabout,” says his son, Dean Nicholson. When Graham started at Paine’s, the dealership held franchises for Holden, Vauxhall, Bedford and Chevrolet. He worked his way up the company ladder, becoming the sales manager, and eventually buying shares in the business. In 1980 he purchased the

MTA Radiator Magazine October 2020

dealership outright. “He came home and asked what he should name the business,” Dean recalls. “Should it stay Paine United Autos, or should it have our name?” The family decided they wanted the business to be Nicholson United Autos. “Although for the next 20 years we were still called Paine’s,” says Dean. Nicholson’s became well known through the district, with Graham at the helm supported by his wife Shirley, for its strong family and community-based values. The family business has always looked for ways to give back to the community they live and work in.

Graham added the Subaru franchise to the dealership, and although confident it was a good move, he was astounded at the success of the franchise. “He sold 12 Subaru’s in the first month, and that was a lot for those days,” Dean says. “Dad couldn’t believe how well they went.” In 1984 the land in front of the neighbouring motel was acquired by Nicholson’s, and Toyota was added to the dealership. At this stage Graham and Shirley had three adult children, Dean, Ross and Wendy. Ross joined the business in the parts department in 1983, and Dean, after a brief stint with the Matamata Piako

The Nicholson’s Morrinsville team. Back row: Brendan Old, Ben Heath, Daniel Harris, Caitlin Eastgate, Brad Young, Marcus Radonich, Shane McQuoid, Willie Zamora, Gayan Perera. Middle row: Andrew Lingard, Kat Coldicutt, Chris Earl, Jonathan Holbrook, Kiel Keat, Ann Ganley, Thomas Blake, Lance Yorke. Front row: Jane Passi, Dylan Nicholson, Ryan Nicholson, Dean Nicholson, Ross Nicholson, Curtis Nicholson, Marie Doelman.

MTA Radiator Magazine October 2020

MEMBER NEWS: NICHOLSON UNITED AUTOS

Family values Dean and Ross continue to hold true to the strong family and community-based values established by Graham and Shirley. They have had many staff members stay with them for several decades, including Ray Glover, Ron Bean, Dick Reston, Sylvia Smith and Graeme Hurley, to name a few.

Chris Earl has been selling cars for Nicholson’s for 40 years, with Andrew Lingard, Parts Manager, just clocking up 35 years. “There are four things we work on every day,” says Dean. “Personalised service, respect for our community, giving our customers a consistent

experience, and maintaining a resilient business that we hope will be around long-term. “We don’t always get it right, but if we don’t, we make it right,” he adds. “That’s what Dad taught us. We still have customers who dealt with the Paine family, and with Dad.”

Kia catches on The brothers have added Kia to their range of vehicles in Morrinsville. “Kia is a brand that fits with our customer base,” says Dean. “These cars are really high quality, but priced well. They are a great value for money brand.” Todd McDonald, Managing Director of Kia Motors New Zealand, says the expansion of the Kia brand is an exciting

MTA Radiator Magazine October 2020

opportunity for all concerned. “Dean and his team have greatly impressed us with their extremely professional, customer-oriented approach, which reflects the philosophy of Kia Motors,” he says. “We are very pleased to welcome the Nicholson team to the Kia Motors family and we look forward to the expansion of our brand in the region.”

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MEMBER PROFILE: CLASSIC AUTO REPAINTS, OPUNAKE

Nigel brings passion to fire truck project Mike Shaw

Princess Diana, comedic actor Rowan Atkinson and a 95-year-old Dennis fire engine all have direct connections to Opunake MTA member Nigel Fraser. Nigel owns Classic Auto Repaints and has been tasked by the Hawera Fire Brigade with restoring its treasured 1925 US-built Dennis. Nigel and his team are well known in Taranaki for their vintage car restorations. In his early working life, he spent three years working for a specialist Rolls-Royce and Bentley restoration business in London. That’s where he met royalty. “Princess Diana came in for a morning tea and it was my job to show her around the workshop,” Nigel recalls. At one point during her tour of the pristine, polished-floor workshop, ‘The People’s Princess’ reached out and casually touched Nigel on the shoulder. “I turned to mush,” he admits with a smile.

MTA Radiator Magazine October 2020

That Saturday, Nigel was walking along the street with his girlfriend when a light-blue BMW parked nearby. “Princess Diana got out, saw me, and said ‘Morning, Nigel’. She remembered me from the Tuesday. My girlfriend said, ‘What the hell?’” Another celebrity Rolls-Royce client - Rowan Atkinson - was all about the details. Nigel remembers the actor coming into the business to check on a car. “He was a humble, nice man, a gentleman. And he was fastidious; he would open and close a door five times to make sure it was closing nicely.” Nigel brings a similar attention to detail, and commitment to quality, to his work on clients’ vehicles in his Opunake workshop. He began his career with painter Ray Inwood in New Plymouth, moving on to an apprenticeship with painter Neil Brill. When he returned from the UK in the late 1990s, Nigel settled back in his home town of Opunake, met his wife Michelle, and got down to work.

Nigel uses this restored 1931 Chevrolet half-ton truck as his regular transport.

“Princess Diana got out, saw me, and said ‘Morning, Nigel’.”

Looking good Nigel’s focus on fine finishes can be seen on the 1931 Chevrolet half-ton truck that is his everyday work vehicle. The gleaming surface of the royal-blue bodywork is complemented by the shining warmth of the rimu strips lining the inside of the cab roof. That Chevy is just one of 22 vintage and veteran vehicles in his collection. He favours cars with a few years on them, rather than the “plastic, soulless cars of today”. That appreciation shows up in the current line-up waiting for attention at his workshop: a 1968 Triumph Spitfire, two Morris Minor cars including a rare early 1950s 800 model, a Morris 1000 model sent up from Dunedin for restoration, and a Mini Cooper.

Nigel has a specialist interest in older vehicles. These three Morris Minor cars are currently being restored for clients.

MTA Radiator Magazine October 2020

MEMBER PROFILE: CLASSIC AUTO REPAINTS, OPUNAKE Nigel’s favourite personal car is a 1927 Chevrolet Speedster that he found in 2006 as a rusting chassis filling a gap in a farm fence. Recreating the Speedster took him seven years, but he gained an eye-catching car that he raced in 2016 at Rod Millen’s Coromandel Leadfoot Festival. A highlight of that festival for Nigel was his race against Indy Car driver Scott Dixon, who was driving a 1906 Durracq; a stripped-down openseater car that was among the starters at the first Le Mans Grand Prix event. “I beat him in the first run by 19 seconds,” Nigel recalls. “He smoked it in the second run... but that was a car worth $1.3 million. Mine was just 30 grand.” He’s not expecting to ever realise that modest value. “I’ll sell my wife before I sell that!” he declares.

Dennis restoration Nigel’s brief for the project was to “fix what needs fixing”. The fire truck had not been mobile for some time when it was delivered to Nigel’s workshop before the March Covid-19 lockdown. “The engine was in five boxes,” he explains. “So it’s gone to a specialist mechanic in Levin otherwise I don’t think I would live long enough to be able to reassemble it.” He has a vision for the completed Dennis, with brasswork hand-polished to a mirror finish and setting off a new red paint colour rather than its present muted shade. “This looks too much like a Victorian red ... more of a maroon ... it’s not right.” The paint will be a PPG Deltron twopack product. “It needs to be a more Americanised red ... a kick in the guts that will make the brass stand out, too.” The fire truck is pleasingly complete, with no major parts missing, he says. When road-ready, it weighs in at about three and a half tons - 150kg of that in the all-brass radiator. A 34-horsepower, four-cylinder Dennis motor powers the truck, pushing it up to its maximum speed of 25mph (about 40kph). It’s not particularly frugal, drinking petrol at the rate of about 10 miles per gallon (16km per 3.7 litres). MTA Radiator Magazine October 2020

MEMBER PROFILE: CLASSIC AUTO REPAINTS, OPUNAKE

Nigel Fraser competing in his 1927 Chevrolet Speedster at Rod Millen’s Leadfoot Festival held at his Leadfoot Ranch at Hahei on the Coromandel Peninsula. The quality of the restoration work that went into projects like the Speedster earned Nigel the opportunity to restore the Hawera Fire Brigade’s 1925 Dennis fire truck. This coil is part of a dual coil-magneto ignition system.

Firemen once sat on the boxy body with feet resting on the side boards.

The siren on the fire truck is operated by a foot pedal in the cab, which he explains pushes a jockey wheel on to the flywheel of the engine to spin up the siren and create the warning sounds. To the side of the driver’s seat is the tall gear lever and Nigel snicks it smoothly through its gate to demonstrate the quality of its almost century-old mechanical action. No work needed there. The front-end components and chassis members will be sandblasted to give a clean surface for a new paint application. The mudguards, and side foot boards where firefighters rested their boots as they sat on the upper body, will be removed, cleaned, sanded down and repainted. With his numerous vintage rebuilds, Nigel knows how important it is to keep track of parts as a vehicle is disassembled. There’s a box alongside the Dennis that’s already beginning to fill up with items carrying labels and identifying information. “So, six months later, you know where each piece goes.” Original wooden side panels were replaced with MDF in an earlier refurbishment. “Weetbix!” he declares. “Probably done in the 70s.” A new metal skin will fix that issue with hand-brushed lettering to update the signage.

The brass radiator weighs a hefty 150kg.

MTA Radiator Magazine October 2020

MEMBER PROFILE: CLASSIC AUTO REPAINTS, OPUNAKE

Brigade fired up for restoration

Inside the wooden body of the truck is a central cavity where a 400-litre water supply was carried. “It’s kinda cool how it still has the margarine-yellow colour inside.” Beneath the surface of the bodywork, there will be more detailing - including a rewire to replace the modern red-plastic-coated wiring used in the earlier rebuild with an appropriate black-fabric-wrapped cable. Nigel notes the fire truck’s twin ignition systems, incorporating both a magneto and a coil. Either system could be used to start the Dennis motor, he says. That was a built-in redundancy from the factory. What’s not factory-original are the set of electrical switches on the painted dash panel. Mounted on a strip of polished wood, they look to be repurposed domestic light switches. Nigel intends sourcing an automotive equivalent, suitable for the truck’s era. The truck’s wheels are not original, either - single 7x20 solid-centre wheels at the front with dual wheels at the rear, all shod with pneumatic cross-ply tyres. When new, the truck set out on solid-tyred wheels, Nigel says. “But with cast-iron spoked rims and solid rubber, that would probably vibrate your fillings out.” At the back of the truck is the PTO-driven water pump and that will be refreshed, with its pressure guage housings and many brass parts polished to complement the headlight and searchlight units.

The Dennis motor is away being overhauled at a specialist workshop in Levin.

The dull patina of these original headlights and searchlight will be polished off so they shine brightly again.

The rear-mounted, PTO-driven water pump.

MTA Radiator Magazine October 2020

MEMBER PROFILE: CLASSIC AUTO REPAINTS, OPUNAKE

Hawera Volunteer Fire Brigade Chief Fire Officer Mike Fairweather is looking forward to the return of the refreshed Dennis. “It was bought new by the Hawera Borough Council in 1925 for 987 pounds and eight shillings,” he says In 1963, then retired from service, the Dennis was presented to Auckland’s Museum of Transport and Technology by Miss Sue Matthews. “But MOTAT did nothing with it ... it was just sitting there, and we decided to try and get it back. It was one of our new trucks and was a bit of history for us.” In late 2006, with the assistance of the Matthews family, the Dennis came back to Hawera and was later driven in the town’s jubilee celebrations. “We spent a bit of money to get it running and it led a parade of about 30 fire engines.” A serious restoration of the machine was going to be expensive, and the brigade volunteers sought funding to pay for the work. “But it had no significant value to anyone except ourselves.” The solution came with a request to the brigade for its water trucks to carry town water to the wind farm project in Waverley for concrete production. “They asked us if we were interested in delivering water to them and we said, ‘There’s our Dennis money!’” Mike recalls. “We made the decision to commit to the water delivery and give the money to the Dennis project.”

Hawera Volunteer Fire Brigade Chief Fire Officer Mike Fairweather with an historic photo of the brigade’s 1925 Dennis fire truck.

The brigade members want to see the Dennis back leading the town’s annual Christmas parade. “Obviously not this year, unless miracles happen,” Mike says. “But it means something to the brigade members. We have 16 life members and some would have started when the truck first left us, so it has a lot of significance.” Two other retired fire engines are stored at the Hawera station - a 1962 Karrier and a 1973 International - and with the Dennis, they represent a sense of

history that the brigade wants to protect, says Mike. “It also keeps our life members active and interested. The vehicles need to be used occasionally, so they take them out for a drive once a month.” That’s something that Nigel Fraser can also appreciate. He’s a volunteer with the Opunake brigade and is familiar with the call to action when the siren sounds. Nigel is as keen as his Hawera compatriots to see the venerable Dennis ready to celebrate its history.

There are many items of brasswork that will be polished to a gleaming finish.

MTA Radiator Magazine October 2020

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Who needs to display the fuel economy label? Motor vehicle traders are required by law to display the fuel economy label on vehicles for sale, provided the information is available. Traders also have to provide fuel economy information for online listings offering vehicles for sale (that includes your own website, or online sales sites like Trade Me and Facebook).

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Who is checking? EECA runs the Vehicle Fuel Economy Labelling programme. Traders can expect a visit at any time from EECA to check the labels are displayed correctly for vehicles offered for sale on their yard. EECA also regularly surveys vehicles advertised for sale on traders’ websites and online sales sites to check that traders are meeting their legal obligations in displaying vehicle fuel economy information. The EECA website has more detailed information about the labels and displaying fuel economy information, with frequently asked questions, and ways to get in touch if you’d like to know anything more. Visit https://www.eeca.govt.nz/our-work/vehiclefuel-economy-programme/. The modern vehicle has an increasing number of electronic components and systems that require electrical power. Bosch batteries are the power supply that deliver the necessary high performance and safety to meet the demands of today’s modern vehicles, including start-stop vehicles.

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MTA Radiator Magazine October 2020

PARTNERS IN TRAINING

Scholarship recipient advances leadership skills Looking back on his career in the automotive industry, one key theme stands out for John Edwards. â&#x20AC;&#x153;Supporting and helping others,â&#x20AC;? he says. â&#x20AC;&#x153;That is without a doubt my favourite part of the job.â&#x20AC;? Currently working as service manager for AB Equipment Hornby, John began his career as a MITO apprentice with Honda Cars, and from there, worked his way up through a variety of different automotive roles. â&#x20AC;&#x153;Both my father and uncle own workshops, so thatâ&#x20AC;&#x2122;s where I got my first taste of the automotive industry,â&#x20AC;? he explains. â&#x20AC;&#x153;I was always hanging around there, working in the school holidays and helping out where I could â&#x20AC;&#x201C; itâ&#x20AC;&#x2122;s very much something thatâ&#x20AC;&#x2122;s in my blood. â&#x20AC;&#x153;Once I got to a senior mechanic level, I really got interested in the different aspects of the automotive industry, rather than just being on the tools,â&#x20AC;? John says. â&#x20AC;&#x153;I took an interest in apprenticeship training and became a mentor to the other apprentices in the workshop.â&#x20AC;? From there, John explored his passion for supporting apprenticeship journeys, and spent five years with MITO as an Industry Training Advisor. â&#x20AC;&#x153;What I found really rewarding about that role is the influence you have over the outcomes of others,â&#x20AC;? he says. â&#x20AC;&#x153;I then realised I wanted to take that further and have influence through management roles. Since then Iâ&#x20AC;&#x2122;ve been a service manager for several years at multiple workshops.â&#x20AC;? John was the recipient of a MITO scholarship in both 2019 and 2020. The 2019 MITO Business Skills scholarship covered the costs of MITOâ&#x20AC;&#x2122;s New Zealand Certificate in Business Skills (First Line Management) (Level 4) for John. â&#x20AC;&#x153;I was really keen to complete the programme because I had been involved with it during my time as a MITO Industry Training Advisor,â&#x20AC;? says John. â&#x20AC;&#x153;It was great to get the chance to complete the qualification, get the certificate, and tick that box.â&#x20AC;?

MTA Radiator Magazine October 2020

The following year, John was awarded a 2020 MITO Alumni â&#x20AC;&#x201C; Diploma in Business scholarship. Covering the costs of MITOâ&#x20AC;&#x2122;s New Zealand Diploma in Business (Leadership and Management) (Level 5) programme, the scholarship was a proud achievement for John. â&#x20AC;&#x153;I was really happy to receive that,â&#x20AC;? he says. â&#x20AC;&#x153;The thing that excited me about the diploma was that I knew it was going to challenge aspects of my leadership, which is important to me.â&#x20AC;? Now halfway through the diploma, John is enjoying the challenge. â&#x20AC;&#x153;Itâ&#x20AC;&#x2122;s encouraged me to think a lot further than I would usually, especially in terms of how to approach situations, and Iâ&#x20AC;&#x2122;ve reflected quite a bit on how I view leadership as a result,â&#x20AC;? he says. John goes on to further explain that the skills and attributes he used to see as vital to effective leadership have changed as a result of the programme. Emotional intelligence, in particular, is something that John found especially important to learn about. â&#x20AC;&#x153;For many service managers, the job is mostly around achieving a set task, as opposed to the interpersonal relationships you develop,â&#x20AC;?

he explains. â&#x20AC;&#x153;We donâ&#x20AC;&#x2122;t usually learn soft skills like that, so thatâ&#x20AC;&#x2122;s what Iâ&#x20AC;&#x2122;ve enjoyed about the diploma, and those are the things Iâ&#x20AC;&#x2122;m really trying to embrace.â&#x20AC;? John agrees that both programmes have helped him develop skills that are vital in leading a team, and emphasises the importance of continuous learning, no matter what level you are at. â&#x20AC;&#x153;For me, itâ&#x20AC;&#x2122;s about not being complacent â&#x20AC;&#x201C; Iâ&#x20AC;&#x2122;m always on that quest for self-improvement and want to be able to support my team as best I can,â&#x20AC;? he says. â&#x20AC;&#x153;I just love interacting with my team members, working with them on problem solving, and helping them along their journey.â&#x20AC;? MITOâ&#x20AC;&#x2122;s 2021 scholarship programme is now open for enrolments. Visit mito.nz/scholarships for criteria and to apply.

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MTA Radiator Magazine October 2020

VEHICLE REVIEW

NZ AUTOCAR MAGAZINE VEHICLE REVIEW: NZ AUTOCAR MAGAZINE

Return of the

DEFENDER

The Terrain Response system sets the traction control and engine to best tackle the surface being traversed. Helping with tricky off-road manoeuvres, the optional ClearSight Ground View camera tech can show you, via the centre screen, the area directly ahead of the front wheels. There is a range of diesel and petrol engines available at launch, including the top P400, which uses a new turbo inline six Ingenium petrol with a 48-volt electric supercharger and a belt-integrated starter motor. All models use an eight-speed ZF automatic gearbox. There’s a complex matrix of models, spec levels and four engines to choose from. The 110 starts at $89,990 for the D200 but with a minimum spend up on a few vitals you’ll hit $100k easy. It’s available with 5+2 seating ($5,250), offers four Accessory Packs (Explorer, Adventure, Country and Urban) and has some 170 individual accessories!

WORDS/PHOTOS

It’s hard to reinvent something that has such a loyal following like the Land Rover Defender. With roots stretching way back to when 4x4s were used to explore the wilds or as work vehicles, the Defender of yore was a utilitarian machine. It was killed off by safety and emissions regulations and re-engineering it would have proved too costly, and so it was retired gracefully.

Genuinely all new The full chassis is gone, Defender sits on a new aluminium monocoque platform. It has double wishbones up front with an integral-link rear end mounted on new steel subframes with uprated MTA Radiator Magazine October 2020

ball joints and bushes to withstand big impacts. Independent air suspension is standard fit for the New Zealand Defender, allowing for a maximum articulation of 500mm. Set to off-road height, Land Rover is claiming ground clearance of 291mm and approach, breakover

and departure angles of 38, 28 and 40 degrees, respectively. It can supposedly wade/swim to a depth of 900mm. It features permanent AWD, low-range, a self-locking centre differential and optional rear diff locker. MTA Radiator Magazine October 2020

VEHICLE REVIEW: NZ AUTOCAR MAGAZINE

VEHICLE REVIEW: NZ AUTOCAR MAGAZINE Defender 90 production has been delayed but will start in September, and prices begin at $94,900. You’re probably best to start at the SE grade level ($114,900 for 110 D240 or P300) which we reckon has a good level standard of spec, and then you can spend up on packs and styling options to suit. We tested the D240 SE with the Explorer pack, which adds the roof rack, snorkel and the oddlooking ‘backpack’ tacked on to the side.

Inside sure to please This has one of the better interiors we’ve seen for a while in terms of mixing design with practicality while being infused with a sense of both heritage and modernity. The gear lever is dash-mounted (still well within reach) so they could include the option of a centre front ‘jump seat’ ($1,550) like the models of old. The touchscreen fits snugly on the dash, and looks great. However, a taller screen would provide more viewable inches. It responds quickly, seems more intuitive than LR systems of old and has a crisp resolution. Getting in is easy as the air suspension sinks lower to help out there, and the doors cover the sills too to keep trouser legs clean on exit. Boot space you’d call adequate, and the load area is not especially long or wide. Our tester had the 5+2 option, and the plus-two seats are a kids-only zone in terms of leg room but stow easily into the boot floor. The second row space is good in terms of legroom - you could squeeze three blokes across it if need be. It’s arranged in a 40:20:40 configuration, there’s a bit of recline, and it slides to give the third row some extra space. MTA Radiator Magazine October 2020

How’s it go? The first impression is of a cultured ride quality, the stiff platform and long travel air springs working in sublime fashion. The larger 21s pick up a few imperfections, so we’d imagine that Defenders rolling on the lighter 18-inch steelies would be blissful. The D240 gets it all moving easily too. There’s good torque in the everyday driving zone, and the diesel clatter is sufficiently muffled. The eight-speeder does a fine job too. The steering is commendably light, though the turning circle is on par with that of a ute. Still, it’s better than the old one. There’s no Dynamic mode here; the Defender is an off-roader after all. It doesn’t feel overly weighty when you’re flinging it about, and its movements are quite well contained, all things considered. The steering is accurate but rather remote, and it’s easy to find the grip limit. While it turns willingly, the wellcalibrated ESP keeps you on the right side of the whiteline in the bends.

A goat off the track We got a decent feel for its ability off road with a strop around the 4x4 tracks of the Woodhill Forest near Helensville. The ride quality is simply exceptional on rough tracks. We managed 31 degrees of tilt when tackling a siding, which felt truly uncomfortable, though the Defender wasn’t stressing. The hill descent is smooth in operation, working down to just 2km/h, the speed easily adjusted. The off-road cameras are excellent when you’re at the top of big decline. Usually, all you can see are the heavens, with no idea where you should be pointing. However, these allow you to see the wheel tracks below that you should

be following to make sure you’re lined up correctly. It makes a usually difficult and unnerving task much easier. The diffs open and lock seamlessly so it’s refined on full lock turns in low-range, while the auto is smooth between shifts, considering all the torque it’s dealing with. Watching the truck in front go through the axle twisters proved that ground clearance is plentiful, so too the articulation.

The way the Defender transitions over the ruts removes the usual violent rocking and swaying movements from the mix. It really does make a mockery of fourwheel driving, with little real skill required. It’s supremely capable, a gentleman’s off roader as it is so relaxed and refined in tough going.

MTA Radiator Magazine October 2020

DIAGNOSTICS: AECS LTD

Cold winds of change AC: Recycle your way to prosperity Automotive and commercial vehicle air conditioning has been going through something of an evolution over the past few years with the introduction of not one but three new refrigerant gases into the industry. Our industry urgently needs to address the average GWP (global warming potential) of its current fleet, and with New Zealand signed up to the various climate change agreements to reduce greenhouse gas emissions, our sector is not immune from significant change.

New refrigerant technology R1234yf and R744 (CO2) are the OEM replacements for the current R134a and these new gases demand dedicated equipment to be able to be recovered and recycled correctly. R1234yf was initially touted as the gas of the future, but questions remain over its flammability and its toxicity when it burns, along with the fact it can contribute directly to the formation of acid rain. R513a has also now been made available as a short-term replacement for the soon-to-be outgoing R134a, but this gas also requires your equipment to be upgraded to accept it. R513a is a blend of R134a and R1234yf and can be used directly in place of R134a, without the need to replace the all-important oil. However, R513a is currently about 30 percent more expensive than even R134a but it is expected to become cheaper as supply increases over the coming months. While the properties and working pressures of R1234yf are similar to their R134a predecessor, the oils required in a system using this new refrigerant are also very different and cannot be mixed with PAG. Universal oil of any kind should never be used as a compressor’s requirements for lubrication are as different as modern petrol vs modern diesel engines. The introduction of these new refrigerants means the need for dedicated oil types is greater than ever. R744 is a high-pressure refrigerant currently in use in industrial applications, but it has working pressures well in excess of 100bar and this poses a significant risk to untrained personnel. Mercedes, Audi and VW all have at least one vehicle in their European fleet using this latest refrigerant, so it’s sure to show up here soon enough if it’s not here already. The advantages are that it is cheap to produce the gas. It requires smaller compressors, condensers and evaporators to achieve the same cooling effect as we are used to so, it is understandable that manufacturers are keen to incorporate this new type of system in their vehicles.

MTA Radiator Magazine October 2020

Brainbee AIR-NEX R134a, R1234yf and R513a compatible recovery and recycling machine.

New R1234yf tetrafluoropropene refrigerant. The gas of the future - or is it?

Is your old gear compatible? This means that the equipment required for refrigerant recycling now needs to be super-high precision. AC equipment manufacturers too have gone through a massive evolution, with factories like Brainbee creating a fully WiFiconnected machine that enables the end user to print personalised customer reports and monitor their machine throughout its operation through an online mobile app. Being connected to the internet means a workshop is now able to connect to their distributor directly through the machine for diagnostic assistance on vehicles, and also for general parts and service. Talking about changes in technology, as a distributor we are now able to remotely monitor the machines to see if they require software updates and to check for any potential issues in the onboard filtration system that might require one of our engineers to visit the workshop. We have found this also minimises the risk of a machine being out of action when it unexpectedly needs a service. Only a few years ago, support like this was technically impossible.

Brainbee ECO-LOCK Zero loss AC system couplers

Has electric mobility had an effect on AC service in your workshop? Our roads are now filling up with fully electric and hybrid cars, vans, trucks and buses. This trend will only increase as more manufacturers add EV powertrains to vehicles on their fleet. Please note: highvoltage A/C systems (eg heat pumps) are quite different from what you are currently tooled up to deal with. Dedicated POE oils and recycle equipment MUST be used when servicing a vehicle with an electrically driven compressor on anything from, for example, a 2004 Toyota Prius to a 2020 Nissan Leaf. Negligence here is not only costly when the entire system requires replacing, but it is also quite simply dangerous: 400volts in the wrong hands can quite literally be deadly. If your AC service equipment is not built to the correct ISO standard, you must not under any circumstances attempt to service this type of vehicle. Continued on page 42.

AC compressor on an Electric truck.

WiFi-connected touch-screen controls. It’s 2020 now, not 1980!

MTA Radiator Magazine October 2020

42 DIAGNOSTICS: AECS LTD Continued from page 33.

Your name here

Not hard! Just professionals only I hear many people say that the changing landscape of AC work means it’s simply too hard and too complex to get into, but our customers tell us it is without doubt one of the biggest money earners in their workshops as long as it’s approached correctly. That means world-class training coupled with the best equipment and ongoing diagnostic support for their technicians. The latest airconditioning service machines require very little actual technician input and the machine can go about its business of recovering, filtering, drying and recycling the gas, adding the new equivalent of any oil removed before re-injecting the fresh charge of refrigerant back into the vehicle. An alarm sounds to notify the technician that the service period has now come to an end.

Out with the old Old-fashioned manual equipment has no place in the high-tech environment of automotive and commercial vehicle workshops. The days of recovering the refrigerant into a waste bottle and only refilling with new refrigerant is adding nearly $100 onto every service making it a much less attractive proposition for the workshop. It is hard to sell an AC service that is $100 more expensive than the opposition who recycles refrigerant. With the onset of even more expensive gases, the manual equipment option is fast becoming less attractive. This method of recovery is financially and environmentally unsustainable and often neglects to separate any oil recovered during the process. The technician must then guess how much oil to put back in. Guessing is the untrained amateurs’ approach and often leads to costly compressor repairs due to hydraulicing. With the cost of a 13kg jug of R134a now approaching the $1,200 mark, the case for using a high precision automatic recovery and recycling machine and quality training has never been greater. As a nation, we might be getting used to working more remotely, but the world of modern air conditioning has never been more connected.

Paul Corbett (Trainer/research) AECS Ltd www.aecs.net • info@aecs.net Phone: 06 874 9077

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MTA Radiator Magazine October 2020

44 ADVERTORIAL

D J Automotive is building the best of both worlds When it comes to building a great team, getting the right people onboard is half the battle for small business owners. Fine tuning that balance so you have the right mix of skills and personalities is essential to running a successful business particularly if you don’t have an active hand in the day to day running of a workshop like Jia Liu, owner of D J Automotive in Dunedin.

Having a VTNZ Automotive Technician (AT) in the workshop each day carrying out all their WoFs has freed up Thomas and his team to focus their efforts on servicing and repairs. “It’s also removed the stress of dealing with constantly evolving VIRM requirements which are tricky to justify to customers who aren’t mechanically minded or don’t understand” he added. Some customers were interested to find out more about our decision to join the programme. “That disappeared when we were able to provide fast and efficient service and a VTNZ Warrant of Fitness (WoF). It also helped that they were able to get home or back to work quicker than they thought they would. We’re getting close to seeing some of those customers back for their second VTNZ WoF inspection with us which is really good for business,” says Thomas. A smooth changeover of the WoF authority has provided an easy transition for their newest VTNZ team member who has fitted in well. “He’s great. I’d employ him if I wasn’t contractually prevented from doing so!” says Thomas. “We can complete up to ten WoFs a day. When we’re fully booked with repairs and servicing, we’ll carry out five to six WoFs in the MTA Radiator Magazine October 2020

Outsource your WoF inspections and free up time to focus on servicing and repairs through VTNZ’s Certified Repairer programme.

Whangarei

Auckland Hamilton

c Improve your bottom line c Increase business continuity

Two years ago, Jia appointed Thomas Laue as the Service Manager for his workshop. Thomas’ mechanical expertise, combined with his drive and commitment, quickly saw him involved in the decision-making for the business. After attending last year’s Auto Super Shoppe conference in Australia and hearing about VTNZ’s Certified Repairer programme, Thomas promptly recommended to Jia that they look at joining. At the beginning of the year D J Automotive became the country’s most southern workshop in the VTNZ Certified Repairer network. Thomas has a team of three mechanics and two administrative staff. Building the business and its customer base are huge motivators for him. He sees VTNZ’s Certified Repairer programme as instrumental in achieving this. “A quick win for the business is that I can now charge my hourly rate to carry out repairs and maintenance rather than be tied to an inspection booklet 40 hours a week”.

Build your Servicing Revenue as a VTNZ Certified Repairer

c Grow your customer database c Transfer your inspection risk

Left: Thomas Laue, Service Manager and Marco Seifert-Simpson, Automotive Technician

morning and then our VTNZ Automotive (AT) comes back in the afternoon if any rechecks are needed. We have three, full-time technicians and this supplements our usual workload and keeps everyone busy. Getting clarification on what we can fix and how we can fix WoF failures has also opened new avenues of work for us which was unexpected” says Thomas. As New Zealand’s largest independent safety inspection organisation VTNZ carry out over 600,000 WoF inspections every year. “VTNZ has been carrying out WoF inspections for over 25 years. We’ve built our brand on independence and trust. Over 40 percent of our customers have told us they choose VTNZ for an independent inspection but, for ease and convenience, they would prefer to get their WoF at the same place they get repairs and servicing” says Greg O’Connor, VTNZ Country Manager. VTNZ’s Certified Repairer model is a perfect fit for D J Automotive’s growth plans. “It presents an opportunity to build the business and gives customers a safer and more consistent WoF inspection process,” says Thomas.

For more information or to find out how to join VTNZ Certified Repairer programme contact certifiedrepairer@vtnz.co.nz.

For more information or to find out how to join the VTNZ Certified Repairer programme, contact certifiedrepairer@vtnz.co.nz today.

Matamata

Tauranga

Taupo Hastings

Feilding

Nelson

Christchurch

Timaru

Dunedin

CERTIFICATION

New digital certification system LVVTA is rolling out a replacement to the traditional LVV certification plate.

The replacement for the engraved alloy certification plate is an individually numbered electronic data plate in the form of a plastic disc with a microchip and antenna embedded inside. The system utilises contactless Radio Frequency Identification (RFID) technology for wireless transmission of information. Batteries are not required; much like the security tags on clothing in retail stores, the chip is activated by a signal from the reader.

The disc does not contain the certification information, it is programmed with an individual code which links to an online database that contains information on the vehicle modifications. An RFID reader is used to retrieve a code from the microchip in the disc, or manually by visiting the LVVTA website and entering the serial number on the disc together with the last six digits of the vehicle’s VIN number. Many newer smartphones have RFID reader technology built in, known as NFC (Near Field Communication). The device must be close to the disc to scan it and once read, the data is automatically presented on screen. Unlike the restricted space on an engraved plate, large amounts of data can be stored and made available. Entry and WoF inspectors will be able to check the vehicle against the information and confirm the modifications are the same as at time of certification. The quick access to photographs will make this task easier. The availability of detailed information will also be useful for Police and prospective vehicle purchasers wanting to check compliance.

More streamlined process

The replacement for the old alloy cert plate is a small plastic disc.

The small size of the disc allows it to be more easily fitted than the engraved plate, which is a significant advantage as it has long been an issue to find a suitable attachment space in a crammed engine bay or on a motorcycle frame. Size vs space has led to engraved plates being fitted in all manner of places, under plastic trim, on removable panels and on the underside of parcel trays. The intention is to have one common place to fit the disc to reduce the time spent hunting for it.

MTA Radiator Magazine October 2020

The LVV certification inspection process will become much more streamlined, as the disc is fitted at the time of inspection – there is no wait for a certification plate to be engraved and fitted. The move to the electronic data plate will also enable further benefits to the system over time. The initial rollout will happen later this year for all new LVV certifications. Any previously certified vehicles that are being recertified will swap from engraved plate to disc. There is no requirement to replace existing plates with discs.

Data security A certified vehicle’s information will only be accessible from a direct, very close-range scan of the disc, or through the LVVTA website as previously stated. As is the case with engraved LVV certification plates, full access to the vehicle will still be required. Safeguards have been built into the system to protect the data and provide security against cloning or counterfeiting the discs. The technology is proven to meet security requirements and is used by governments and official agencies around the world.

Engraved certification plates have changed only subtly over time. The data has remained the same in limited space.

For more information on the change to electronic data plates, contact a member of the LVVTA technical team: tech@lvvta.org.nz.

Motor Trade News

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Are your contact details correct? If you have not received your copy of Radiator recently, it may be that your contact details have changed and we at MTA are unaware of these changes. Please email radiator@mta.org.nz to advise us. We also have a limited number of back issues available upon request.

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Proudly celebratin

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June 2020

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July 2020

Smaller size is easier to install

Easier access to the full information

March 2020

Engraved LVV certification plates have been around since 1992, displaying an abbreviated list of the vehicle modifications for WoF Inspectors, Police and entry certifiers to confirm the vehicle has been inspected and the modifications are certified. Over time the background of the plate has changed, but the data has always been in the same format, within the limited space available. LVVTA is in the process of transitioning to an electronic system, which will bring enhanced features and provide access to considerably more information, with far more detailed documentation of the vehicle modification(s), including a selection of photographs.

g 100 years 1920 -2020

a centur y

Grandson in cha rge at Pat Prescott Ltd – p 18 Covid-19 impact on industry – p 14

MTA Radiator Magazine October 2020

Advocacy

Greig Epps, Manager Advocacy & Strategy - 04 381 8816 Stephanie Gregor, Legal and Policy Advisor - 04 381 8823

ADVOCACY

Virtual meetings and engagement Another quiet month as Government offices recover from the lockdown but also as they start to wind down in anticipation of the election period.

The Advocacy & Strategy Team works with Sector Managers and members to monitor issues across the automotive industry. This column updates you on recent and proposed law changes, MTA meetings with stakeholders, and MTA Advisory Group activity.

Report Card - more work needed Around election time it is common to see people rating the political parties and issuing report cards on their performance. I thought it would be useful to rate MTA’s advocacy performance over the past three years and see what that means for the future, post-Election 2020. MTA has put a lot of effort into our engagement with the Green-supported Labour/NZ First Government. We’ve had some wins – a review of vehicle recovery fees and the inclusion of vehicle safety as a focus area for the Vision Zero Road Safety Strategy. The strategy included commitments MTA has called for, such as improving the WoF inspection process and promoting advanced safety features on cars. Advocacy and government relations is a slowmoving game, but we have positioned ourselves well on the field. We have made some good plays: • We have been engaging well with NZTA on the reform of the vehicle inspection regime and the agency’s approach to the WoF system. • Minister Faa’foi invited us to join the oversight group for the Takata Airbag Recall. • We were at the table for discussions regarding the possible introduction of the Clean Car Standard and Discount. • We were also consulted for the review of the retail fuel market and the subsequent development of legislation (and ongoing discussions on regulations). • We have been a voice for business – often the only business voice in the room – during discussions about the Review of Vocational Education. MTA data on salaries and wages was instrumental in raising the level of support for Apprenticeship Boost resourcing. • We were present for the development and promotion of the Vehicle Risk Rating scheme and took responsibility for keeping dealer members informed. MTA Radiator Magazine October 2020

A review of the political party policy statements, however, shows we have more work to do to raise awareness and spur action on some key issues, especially vehicle maintenance. We continue to push on. MTA went out to the five leading political parties – Labour, National, Greens, NZ First, and ACT – and asked them how their policies would impact on issues important to New Zealand, the automotive sector, and to MTA members. We sent questions to the spokespeople for Small Business, Finance, Transport, and Employment to ask about vehicle safety, trades, and skills training (including business owners), and business sustainability. The result was less than satisfactory. Only Labour and the Green Party had anything to say on vehicle safety. National says things many business owners want to hear, and the Greens say things that would raise concerns for small business owners (with respect to actions to address climate change, taxes, and employment costs). It is clear that vehicle safety is not a high priority issue for the bulk of our political parties. So, I’m going to give ourselves a solid B. We got in amongst the policy discussions, we moved some hearts and minds, but we have more work to do. We are already preparing to engage with whoever wins on 17 October and we will do better.

STAKEHOLDER

PURPOSE OF ENGAGEMENT

Ministry of Transport

Discussion of work started by NZTA to scope potential issues arising from 760MHz equipment. Response to OIA request received.

MITO

Regular catch-up to discuss industry training.

Waka Kotahi NZ Transport Agency

Ongoing discussions regarding the WoF backlog and encouraging drivers to get their vehicles inspected. Follow-up meeting to challenge the Transport Agency decision not to waive regulatory fees for the supply of basic vehicle data to support the DriveOff Alert application.

MBIE

Discussions regarding the scope of new regulations to be developed for the Fuel Industry Act.

WorkSafe

Discussions around the development and review of specific automotive industry guideline.

Z Energy

Regular catchup – discussion on fuel industry act changes and health and safety around vehicles

What’s new? VIRM update There was an in-service VIRM update on 1 October 2020. Please see page 56 for an article on the changes.

End of life tyres: Tyrewise product stewardship Tyrewise has applied to MfE to become an accredited Product Stewardship Organisation (PSO). MfE is starting work on drafting regulations needed to collect the advanced disposal fee (ADF). The Transport Agency and Customs will have to make changes to their systems and processes to collect and distribute the ADF to the accredited PSO.

Service station biennial survey The survey has closed now but the response rate was not what we expected, with only 50 individual responses representing 132 service stations.

Dealer Members: 2020 Dealer Attitude Survey The survey forms were posted out to dealers in the last week of August. The survey comes at an interesting time with the market in some turmoil on the back of Covid-19, and the departure of Holden from the franchise scene in New Zealand resulting in a significant brand shuffle. Please take the time to complete this important survey when it arrives.

Continued on page 50.

MTA Radiator Magazine October 2020

HR advice

ADVOCACY

Emergency Planning Emergencies can happen anytime, anywhere. It’s up to you to take steps to make sure you’re prepared. Check out www.getready.govt.nz for some resources.

Covid-19 commercial lease disputes Many members have lost revenue and struggled to pay rent to their landlords as a result of the lockdowns. While some members have been able to come to an agreement with their landlords, many have not. The Ministry of Justice is now fully funding mediation services between commercial tenants and landlords. The services are available for disputes about payment or rent where: • the parties have not previously come to an agreement about payment of rent during the relevant lockdown period • the tenant has experienced a material loss of revenue during a lockdown period due to Government Covid-19 restrictions (for example, if you have been eligible for the Covid-19 Wage Subsidy or Wage Subsidy Extension). In addition, at least one party needs to: • be New Zealand based, and • have 20 or fewer full-time equivalent staff per lease site. This service will be available for six months from 25 September 2020 to the end of March 2021. Both the landlord and tenant must agree to take part. There are three approved providers. More information is available on www.justice.govt.nz.

Welcome new members

MTA Radiator Magazine October 2020

Talk to an MTA Sector Manager if you want to join our Advisory Groups to help influence future submissions. Contact advisorygroups@mta.org.nz.

MTA SECTOR MANAGERS Tony Everett Dealers tony.everett@mta.org.nz - 04 381 8827 Graeme Swan Repairer (General, Collision, Specialists) graeme.swan@mta.org.nz - 04 381 8837

Ian Baggott Energy and Environment ian.baggott@mta.org.nz - 04 381 8843

Mediation figures for September

128 73 201 memberrelated cases 12-month average

123

non-member related cases 12-month average

percent resolved or closed in month

cases in total

12-month average

192

How some members are restructuring As the wage subsidy ends, customer and service demands settle into new patterns, some members may be examining the ‘structure’ of their business. For many members, there has been limited impact on their business. However, all business should regularly assess their work demands, employee roles and responsibilities, and work processes to be sure they still match the changed environment. While there has been a lot of publicity about redundancies, this should never be an employer’s first move in a restructure. It is incredibly difficult to hire the right staff when you need them and often you can propose adjusting people’s roles to reduce costs, without making them redundant. MTA’s view is that this is the time to look after the employees you have and work with them if you need to change the way your business operates. Significant changes to an employee’s role should be managed through consultation/restructure process. If you do discuss and agree to changes in in the role, remember that any new arrangement must be signed off by both parties as a variation to their employment contract.

percent originating from a member call

Auto Collision Panel & Paint Ltd Auto Garage Ltd Brightwater Motors Carplus Panel & Paint Chapel Night ‘n Day Chevron Quality Cars Euro Asia Autoworks Limited Faast Fitt GB Motors J & J Autoworld Workshop Oamaru Liberty Auto Painting Limited Mainland Engineering Midas Tauranga New Lynn Sandblasters & Panelbeaters Ltd Nickz Auto Services Smart Auto Solutions Terry Jeffcoat 2019 Ltd Tony’s Tyre Service – Pukekohe Z Russley

Auckland Auckland Nelson Auckland Masterton Christchurch Auckland Christchurch Christchurch Oamaru Auckland Taupo Tauranga Auckland Edgecumbe Lower Hutt Thames Pukekohe Christchurch

Sias Meyer - 0800 00 11 44 Kirsty Dickson - 0800 00 11 44

Getting creative A restructure can include adjusting roles to take on new responsibilities, working to new rosters, job share, reducing full time roles to part time, or agreeing on new shorter business hours. There are many ways to respond to the changes caused by the pandemic and MTA members are getting creative. One or two who have seen work drop off have even seconded qualified staff to another business in their town on a part-time or even fulltime basis. It’s a creative solution to a short-term

problem that ensures the staff member can work full time and their employer still retains their services. Then there are those who have one or two older staff who would prefer to work shorter hours (with wages adjusted to reflect their new hours). Some are considering more efficient ways of using people in their roles – perhaps having their admin person take on more parts ordering or workshop responsibilities (non-technical) and freeing up technicians for billable hours. Perhaps you have a technician ready to semi retire but able to continue with WoFs part time? We have heard of some collision repairers who’ve asked their staff to go onto shorter hours, working a few days a week each, until the volume of work recovers. We would recommend caution with this approach as an employee could claim disadvantage if the employer keeps extending the date of reduced hours. Other members are considering outsourcing some of their work – admin and technical (such as WoFs, exhausts, tyre fitting etc). In some dealerships, we have heard that office staff are being trained up to take on a sales role – putting more people into the money-making side of the business. In other dealerships, the commission structure has been changed to reflect agreed changes in working hours. And of course, there are members planning to restructure and take over more of the administrative or repair work themselves. This step needs careful thought about the impact on your health and your family life. If possible, consider reducing hours for employees rather than making them redundant. This would mean you, and other staff, would have to take on less additional work. As always, if you have questions, or are considering the process of a restructure and need some advice, please give us a call. Sias or Kirsty 0800 00 11 44.

MTA Radiator Magazine October 2020

55 53 55

Service station sector

Ian Baggott - 04 381 8843

Drop in aggravated robberies

We’re here to help We’re here to help We’re here to help We’re here to help 0800 00 11 44 0800 00 11 44

In recent months, another 90 service stations have been funded for fogemitting security devices. This brings the total number of service stations who’ve qualified for the Police crime prevention support to about 200.

NORTHERN

at-risk retailers who’ve qualified for the system since the fund was established just over three years ago.

KAIMAI, COOK STRAIT, SOUTHERN MAINLAND KAIMAI, COOK STRAIT, SOUTHERN MAINLAND Tom is our dedicated Member Support Officer

Bianca Clark

Jenny Foy

Tom Wilkins

(04) 381 8821 027 362 2038 Bianca Clark

(04) Foy 381 8836 027 362 982 Jenny

(04) 381 8845 027 362 2469 Tom Wilkins

@ bianca.clark@mta.org.nz

@ jenny.foy@mta.org.nz

@ tom.wilkins@mta.org.nz

Bianca is our dedicated Member Support Officer here to help members in the Bianca is our dedicated Member Support Northern Region. Officer here to help members in the Northern Region.

There has been a significant drop in the number of robberies – down 21 percent last year - and much of this is credited to the new police approach. Police are predicting further drops in the number of aggravated robberies this year as a result of the Covid-19 lockdowns.

@ bianca.clark@mta.org.nz (04) 381 8821 027 362 2038

Total number of aggravated robberies of service stations (nationwide)

Number of incidents

@ jenny.foy@mta.org.nz (04) 381 8836 027 362 982

@ tom.wilkins@mta.org.nz (04) 381 8845 027 362 2469

STATIONERY AND VOUCHER ORDERS:

GIFT CARD ORDERS:

orders@mta.org.nz 0508 682 682 @STATIONERY AND VOUCHER ORDERS:

0800 222 882 @ orders@mta.org.nz GIFT CARD ORDERS:

@ orders@mta.org.nz

0508 682 682

0800 222 882

Our team of Membership Advisors work to strengthen the membership – in numbers and in professionalism. If you know someone with the right business, the right attitude and our Our team of Membership Advisors work to strengthen the membership – in numbers and in commitment to standards, then please pass on their name to your local Membership Advisor. professionalism. If you know someone with the right business, the right attitude and our commitment to standards, then please pass on their name to your local Membership Advisor.

80 60

here to help members in Kaimai, Cook Strait Tom is our dedicated Member Support Officer and Southern Mainland Regions. here to help members in Kaimai, Cook Strait and Southern Mainland Regions.

Calling for new members Calling for new members

124

120 90

Officer here to help members in the Jenny is our dedicated Eastland, Central West, Member Coast toSupport Coast and Officer hereCoast to helpRegions. members in the Aoraki East Eastland, Central West, Coast to Coast and Aoraki East Coast Regions.

Police were also funded for extra resources so they could put in more resources and focus on the people and activities that lead to aggravated robberies.

Service stations make up about 15 percent of the

100

Meet our Member Support Meet ourwho Member Support Officers are here to support Officers here toneeds. support you and who your are business you and your business needs.

EASTLAND, CENTRAL WEST, COAST TO COAST, AORAKI EAST COAST EASTLAND, CENTRAL WEST, COAST TO COAST, AORAKI Member EAST COAST Jenny is our dedicated Support

NORTHERN

The security systems set off a loud alarm and spray out a dense fog that can completely fill a small building within a few seconds. Would-be robbers cannot see through the fog and are often panicked by the loud alarm – meanwhile any employees in the shop have a chance to escape. Police also provide other crime prevention advice to business owners. This includes options like CCTV cameras, securing tobacco in a lock box, bolting down cash registers, removing advertising posters that block windows, and adding mirrors to blind spots.

140

MEMBER SUPPORT MEMBER SUPPORT SUPPORT MEMBER

UPPER NORTH ISLAND

CENTRAL NORTH ISLAND

LOWER SOUTH ISLAND

CENTRAL NORTH ISLAND

LOWER NORTH ISLAND & UPPER SOUTH ISLAND LOWER NORTH ISLAND & UPPER SOUTH ISLAND

UPPER NORTH ISLAND

Mike Burd

Luke Weatherill

Danny Garrick

Mike Greene

027 539 4010 Mike Burd mike.burd@mta.org.nz @ 027 539 4010

027 404 9867 Luke Weatherill luke.weatherill@mta.org.nz @ 027 404 9867

027 478 0593 Danny Garrick danny.garrick@mta.org.nz @ 027 478 0593

027 497 1568 Mike Greene

@ mike.burd@mta.org.nz

@ luke.weatherill@mta.org.nz

@ danny.garrick@mta.org.nz

@ mike.greene@mta.org.nz

LOWER SOUTH ISLAND

Data range (6-monthly)

‘2 0 Ju n Ja n-

Ju lD

‘19

‘19 -J un Ja n

Ju l

-D

‘18

‘18 -J un Ja n

Ju lD

‘17

‘17 Ja n

-J un

‘16 ec Ju lD

Ja n-

Ju n

‘16

mike.greene@mta.org.nz @ 027 497 1568

MTA Radiator Magazine July 2020 MTA Radiator Magazine October 2020

MTAMTA Radiator Magazine October Radiator Magazine July2020 2020

TOTAL VEHICLE INSPECTIONS

Repairer sector

Graeme Swan - 04 381 8837 700,000

Update on 2020 inspection volumes

600,000

154,444 140,838 -13,606

3 Weeks

Continue to plan ahead

Auckland

1,230,061 1,137,601 -92,460

3 Weeks

Waikato

464,518 410,071 -54,447

4 Weeks

Bay of Plenty

283,249

-16,781

2 Weeks

37,293 34,687 -2,606

2 Weeks

We know inspection volumes will be down significantly in April 2021 (reflecting this year’s national lockdown) and again in August 2021 (reflecting the Auckland Level 3 restrictions). It is worth planning how you can make the most of the good months and also tackle the hard times. Don’t leave it to the last minute to organise an advertising campaign or send out those WoF/ service reminders.

Gisborne Hawke’s Bay

148,360

Taranaki

104,802 100,874 -3,928

Manawatu-Wanganui 212,559

139,636

-8,724

2 Weeks 1.5 Weeks 2 Weeks

380,532 356,310 -24,222

2 Weeks

Marlborough

52,071 49,068 -3,003

2 Weeks

Nelson

123,021 115,521 -7,500

2 Weeks

300,000

West Coast

31,410

2 Weeks

250,000

29,645

-1,765

Canterbury

621,779 578,031 -43,748

3 Weeks

Otago

238,156 219,549 -18,607

2 Weeks

Southland

110,327 102,394 -7,933

2 Weeks

MTA continues to publicly encourage people to avoid potential bottlenecks in WoF inspection lanes and get their vehicles inspected as soon as possible. Several media outlets have carried out warnings, including Radio New Zealand, TVNZ’s Seven Sharp, Stuff and the Otago Daily Times. MTA Radiator Magazine October 2020

December

Now is a great time to review your pricing structure to ensure that your business is not just recovering costs but returning a profit. Review your charge-out rates and WoF fee. If you need any assistance with these, MTA has some calculators in the Toolbox. Remember to look after yourself and your staff during the difficult times. Ensure you all take regular breaks during the day and have time to unwind on the weekend.

ACTUAL INSPECTION EXPIRY DATES

200,762 -11,797

Wellington

October

2019 2020

Northland

266,468

July

May

Volume Deficit

June

November

100,000

August

Difference

200,000

April

Volumes to August 2020

300,000

March

Volumes to August 2019

400,000

September

Region

In the table, we see variations in the number of outstanding inspections around New Zealand. While most regions have about two weeks’ worth of inspections to catch up on, Northland, Auckland and Canterbury are three weeks behind and Waikato has four weeks’ worth of inspections to make up. Taranaki seems to be the standout performer, with only one and a half weeks’ worth of outstanding inspections to catch up on.

February

As expected, the move to Level 3 for the Auckland region in early August had a detrimental effect on inspection volumes for the month. The regional border and travel restrictions meant that Waikato inspection volumes also took a hit. On average the inspection industry is clearing about 2 percent of the backlog each week, which means that it is slow going and some regions will probably continue to see vehicles with longexpired WoFs well into December and possibly even January 2021.

500,000

January

WoF inspection volumes continue to reflect the ups and downs of the national Covid-19 response.

450,000 400,000 350,000

200,000 150,000 100,000 50,000 0

Aug 20

Sep 20

Oct 20

Nov 20

Dec 20

Jan 21

Feb 21

Mar 21

Apr 21

May 21

Jun 21

Jul 21

Aug 21

MTA Radiator Magazine October 2020

Repairer sector

Graeme Swan - 04 381 8837

In-service VIRM updates Waka Kotahi NZ Transport Agency has made some recent changes to the In-service VIRM with a new technical bulletin and a general amendment to several VIRM pages.

FR E E TRAI N I NG * ! W O AVAI LAB LE N

Technical Bulletin Technical Bulletin 16 was introduced on 18 September and confirmed that a seatbelt may only be legally repaired by the seatbelt manufacturer or their authorised agent. Re-webbing a seatbelt is considered a repair and an exemption has been issued to the following companies allowing them to re-web seatbelts. • APV Australia • Autosafe Ltd, Christchurch. Sample Autosafe label.

VIRM amendment

On 1 October a new general VIRM amendment come into effect. This included: 1. Vehicle identification 1-2 Vehicle details

• The number on the registration plate(s) is not the same as stated on the licence label. • The licence Label does not correctly describe the vehicle. • Do not reject the vehicle if the label type is incorrect, eg ‘B’ or ‘A’. The WoF online or LATIS system does not correctly describe the vehicle.

7. Vehicle interior Introduction of new images to the ‘Tables and images’ tab of section 7-5, showing examples of damage to seatbelt webbing from certain types of child restraints that should be passed for WoF and CoF purposes, assuming no threads are cut.

Figure 7-5-8. Child restraint indentations on seatbelt webbing

• • • • • • • • •

New Zealand Certificate in Light Automotive Engineering (Level 3 and 4) New Zealand Certificate in Automotive Electrical Engineering (Level 3 and 4) New Zealand Certificate in Automotive Refinishing (Level 3 and 4) New Zealand Certificate in Collision Repair (Non-structural Repair) (Level 3 and 4) New Zealand Certificate in Heavy Automotive Engineering (Level 3 and 4) with strand in Agricultural Equipment, Materials Handling, Plant and Equipment and Road Transport New Zealand Certificate in Motorcycle Engineering (Level 3 and 4) New Zealand Certificate in Outdoor Power Equipment (Level 3 and 4) New Zealand Certificate in Heavy Wheel Alignment (Level 4) New Zealand Certificate in Automotive Diesel Fuel Technology (Level 4).

Plus, the Government’s Apprenticeship Boost will pay employers up to $16,000 towards each apprentice in the first two years of their training.

Exhaust Slight rewording of the text to emphasise that harm to occupants should be a consideration: 11-1 Exhaust system

There’s never been a better time to hire your MITO apprentice with free training fees for apprenticeships until December 2022.

5. The exhaust system is so constructed that emitted heat or fumes: • are not directed away from, and prevented from entering, the vehicle’s passenger compartment (Note 7), or • are likely to harm vehicle occupants. See also (Note 6) regarding screamer pipes.

Visit mito.nz for more information. *Includes new and existing apprenticeships

A full list of all the recent amendments are available in the Transport Agency vehicle inspection portal www.vehicleinspection.nzta.govt.nz. Please ensure all your vehicle inspectors have read this new information, are familiar with the requirements, and the necessary documents are updated in your QMS manual. MTA Radiator Magazine October 2020

MTA Radiator Magazine October 2020

MTA WoF Training Calendar 2020 Course update We are well into another round of MTA Technical Update Courses that cover new topics, including recent VIRM updates, technical items of interest and VIRM navigation exercises. This course has been developed for technicians training to become an Waka Kotahi NZ Transport Agency appointed Vehicle Inspector (VI) or technicians wishing to regain their authority. It covers an overview of the Agency rules and regulations, how to correctly navigate the VIRM, the WoF inspection processes, correct beam setter usage, code of conduct, correct use of test equipment and recording and completion of information on WoF checksheets.

Technical Update Course

New Inspector Course

October 2020

October 2020 Tuesday

13 October

New Plymouth

Wednesday

14 October

Hawera

Thursday

15 October

Palmerston North

Friday

16 October

Palmerston North

28 October

Napier

Monday

19 October

Levin

Wednesday

Tuesday

20 October

Paraparaumu

Wednesday

21 October

Taihape

November 2020

Tuesday

27 October

Napier

November 2020 Monday

2 November

Taupo

Wednesday

4 November

Rotorua

Monday

9 November

Tokoroa

Tuesday

10 November

Cambridge

Thursday

12 November

Whangarei

Tuesday

3 November

Taupo

Wednesday

11 November

Cambridge

Friday

13 November

Whangarei

Course times Update course: 6.30pm–9.30pm Inspector course: 8.15am–5.00pm

Bookings To book courses, visit MTA’s events page: hub.mta.org.nz/events Or call us on 0800 00 11 44

Course pricing Update course -member pricing $165 + GST for all employees from a member business $330 + GST for all employees from a non-member business

Inspector course - member pricing $375 + GST for all employees from a member business

Inspector course - non-member pricing $699 + GST for all employees from a non-member business

MTA Radiator Magazine October 2020

Luke Eastell - 0508 682 633

Trader beware Car dealers have a poor reputation with the public and in my, albeit biased, view, that reputation is often undeserved. Be that as it may, people contacted in a Reader Digest survey were asked to rank car dealers among 50 professions in order of trust – they came out at 48. However, that’s a bit harsh. Of the more than 300,000 sales made by traders in New Zealand each year, just 250 are taken through the Motor Vehicle Disputes Tribunal by unhappy customers. Only 10 percent of those involve MTA members. The Mediation Team at MTA deals with approximately 3,000 cases each year and can generally resolve the customers’ issues. As an MTA mediator, I have discovered that most of our caller’s issues could be avoided if the trader had taken a few simple steps.

Trade-ins

Please note: Inspector Courses are for mechanics wanting to become inspectors. Update Courses are designed for already qualified inspectors.

Update course - non-member pricing

Mediation matters

MTA WoF training partnership

Most dealer cases involve secondhand traded cars. It’s clear traders need to thoroughly assess their trade-ins and avoid quick ‘kerbside evaluations’. Understandably, the price a trader gives on the trade-in can make or break the deal. But if the trade-in isn’t checked thoroughly it can end up breaking the trader if the trader on-sells the car and things go wrong. One of the easiest way to do the evaluation is to demand a new WoF as a condition of trade-in – and you organise where the WoF is done. It is not unknown for the customer’s usual WoF provider to be ‘easier’ on an existing customer’s car.

Selling on behalf of Another issue we come across is young, new, eager traders selling cars ‘on behalf of’ to get a little extra commission. This is all very well but the trader has to understand that the Consumer Guarantees Act still applies and they will be liable for all repairs, should anything go wrong. You could go back to the person who asked you to sell it for them, but they’re probably halfway around the world on their OE, paid for by the dodgy car you just sold on their behalf.

VOSA and CIN cards Poor paperwork is something a lot traders seem to get caught with. Getting the customer to sign the contract so the salesperson can get their monthly bonus seems to be top of most sales agendas. Filling out the VOSA and CIN card correctly is absolutely crucial. Both the salesperson and the trader have to remember that if the deal ends up in the Tribunal these two documents are an official record - getting them wrong could cost you dearly. A case I dealt with recently could have been easily avoided if the VOSA was filled in correctly. A customer bought a van for his plumbing business. The salesperson, not wanting to lose the deal, didn’t get him to actively contract out of the Consumer Guarantees Act. Consequently one month down the line when the engines failed, the trader was up for the repairs or faced vehicle rejection. This could have been easily avoided if the salesman took his time to talk with the customer and correctly fill the paperwork out. As most people will understand, a vehicle used for business use will get far harsher use and treatment than that of the same vehicle used for personal use. For example a taxi’s door handles will get a lot more use on a day-today basis than that of the same vehicle used for personal use. The taxi’s door handles are far more likely to break in a short period of time. So is it fair that the everyday consumer gets treated the same as a business? No, this is why business can be asked to contract out of the Consumer Guarantees Act.

Motor Vehicle Disputes Tribunal Tribunal case decisions are balanced, with about half in favour of consumer and half against. But some traders clearly have a lot to learn about consumer law. That said, traders who have a defensible case and who are fully prepared with sound evidence usually succeed. Faulty cars can seriously dent the owner’s personal finances, and

legally dealers have a duty to supply cars and motorbikes that are fit for purpose. The standards expected of vehicles varies depending on their age, the distance they have travelled and so on. That means buyers whose cars needs fixing soon after purchase are within their rights to go back to a dealer and demand they repair them. If the car can’t be repaired in a ‘reasonable’ time frame, the buyer is, by law, allowed to reject the vehicle. If a failure’s bad enough, the right to reject outweighs the right to repair. A customer bought a 2011 Suzuki Swift for $13,900 and within five days, the vehicle’s transmission developed a fault. He was quoted $10,000 to rectify the fault. The trader said it could be fixed for $4,000 but the buyer refused that offer and demanded a refund. The Tribunal found the failure was a ‘significant’ fault and ordered the trader to refund the full purchase price. Our advice is for traders to avoid a dispute reaching the Tribunal and make all efforts possible to find a solution. Ignoring an issue, or taking an unnecessarily harsh stance could end up costing you more in the long run – with the Tribunal able to order the trader to pay the purchaser’s legal costs as well as refund the purchase price. If you are a trader or repairer, and have had a complaint from a customer and need some advice, remember the MTA Mediation Team is at your service. We are happy to provide advice for resolving a situation. The best outcome is a satisfied customer who will tell their friends about your fairness. An unhappy customer will tell the world - and your reputation, and business, could be damaged. This article first appeared in Radiator July 2016 issue. It has been reprinted because these issues are recurring all too frequently, to the frustration of the team. MTA Radiator Magazine October 2020

Market statistics New, Used imports and Motorcycles

NZ market overview There were stock shortages across both the new and used import markets. However motorcycle sales were on the upward trend.

New vehicles

Registrations of 10,902 were down 25 percent in September. YTD the new vehicle market is down 24 percent, reflecting the impact of Covid-19 lockdowns. Most of the reduction was due the absence of the usual rental sales (only 193 units in September this year against 2,818 last September).

Tony Everett 04 381 8827

New Vehicle Market Passenger and Commercial - September 2020 18,000 16,000 14,000 2018

12,000 10,000

2019

8,000 2020

6,000 4,000

After excluding rental sales the core market was down 9 percent.

2,000

New vehicle stocks are tight due lower than normal shipments on the back of COVID impacts in source markets.

0 Jan

Feb Mar

Apr

May Jun

Jul

Aug

Tesla 3

Had its best month of the year so far with 139 registrations, enough to put it in 15th place in the passenger/SUV model segment.

The Covid-19 lockdown has had a big effect, with almost all the established brands suffering to varying extents. Kia was the least affected of the major volume brands. Kia, Suzuki, Skoda, LDV, MG, and Ssangyong, showed positive results with sales in September above those of September 2019.

September 2020 MTA Radiator Magazine October 2020

Model performance

Most models are tracking behind same point last year, given the Covid-19 impacts with the Toyota RAV4 being the exception on the back of new model supply. The Kia Seltos is a new model in the market. The Top 15 list includes 8 SUVs, 5 utes, and 2 passenger vehicles.

Dec

Top 10 New Vehicle Brands - Sep 2020 BRAND

Brand performance

Sep Oct Nov

Sept 2020

% CHANGE YTD

TOYOTA 1,623

-23.7%

FORD

994

-24.5%

MITSUBISHI

979

-25.9%

MAZDA

810

-32.6%

KIA

801

0.7%

HYUNDAI

656

-30.4%

SUZUKI

630

-12.1%

NISSAN

495

-33.3%

VOLKSWAGEN

418

-23.8%

HONDA

350

-31.6%

Top 15 New models - September 2020 Brand

Model

Sales

% Chg YTD

FORD

RANGER

663

TOYOTA

RAV4

464

34%

MITSUBISHI TRITON

360

-32%

SUZUKI

SWIFT

290

-16%

KIA

SPORTAGE

285

-23%

TOYOTA

COROLLA

283

-53%

TOYOTA

HILUX

-23%

265

-25%

MITSUBISHI OUTLANDER

262

-22%

MAZDA

242

-35%

HYUNDAI TUCSON

232

-32%

KIA SELTOS

229

NISSAN

CX-5

227

-38%

MITSUBISHI ASX

NAVARA

227

-25%

MAZDA

BT-50

206

-20%

NISSAN

X-TRAIL

201

-27%

MTA Radiator Magazine October 2020

Market overview - September 2020 Used import vehicles In September there were 11,275 used vehicle imports, down 10 percent for the month and down 20 percent YTD. Used import stocks are tight with arrival volumes in September (8,830 units) 11 percent below same month last year. YTD arrival volumes are down 28 percent. Arrival volumes were significantly below registration numbers for the month, creating a 2,445 net reduction in theoretical stock levels.

Mazda Axela again took first place and has a comfortable lead in the nine months to September 2020. Aqua is the only top 10 model to be ahead YTD. Hybrid technology is showing strongly in the form of Aqua and Prius, along with some variants of the Honda Fit. Hiace van is still showing strongly in the stats taking out 5th place. The ESC Rule has had a significant impact with most smaller vehicles under 2.0 litres and vans showing noticably reduced volumes.

16,000 14,000

With 195 used import motorcycle registrations, the month was down 7 percent on September 2019.

2018

12,000 10,000 8,000 2020

6,000

Brand performance

2,000

Signs of a robust recovery in the new motorcycle sector continued in September (up 39 percent). The market is now down a moderate 1 percent across the first nine months of the year.

Jan

Feb Mar

Apr

May

Jun Jul

Aug

Sep Oct

Nov

Dec

Sept 2020

% Chg YTD

Mazda Axela

536

-18%

Toyota Aqua

512

46%

Mazda Demio

353

-27%

Honda Fit

337

-35%

Toyota Prius

334

-8%

Toyota Hiace

301

-21%

Suzuki Swift

289

-39%

Mitsubishi Outlander

282

Subaru Legacy Volkswagen Golf

New Passenger New Commercial

There are plenty of black numbers in the sales table with most volume brands ahead YTD.

Used Import Commercial

ROT

500 2019 400 300

2020

100 0

Jan

Feb Mar

Apr

May

Jun

Jul

Aug

Top 10 Motorcycle Registrations by Brand

Sep Oct Nov Dec

Top-Selling Models - Sept 2020 Harley Davidson Softail 34

September 2020 % Chg YTD

140 -10%

Suzuki GSX250 27

YAMAHA

112 2%

Suzuki DR650SE 26

HONDA

92 9%

Harley Davidson Street 21

KTM

90 46%

KTM 200 Duke

HARLEY DAVIDSON

Yamaha YZF-R3

KAWASAKI

45 -9%

Suzuki GSX150 Gixxer

TRIUMPH

42 9%

-28%

ROYAL ENFIELD

Yamaha XTZ690

258

-16%

DUCATI

30 20%

Honda C 110X

242

-16%

BMW

29 -25%

Suzuki DR-Z400

Suzuki DR650SE - Has been around since 1990 and still good enough to take out third place in the September market.

AUK

HAM

Units

205

3,093

685

112

433

235

143

Change vs 2019

32%

-38%

20%

-27%

25%

-8%

-11%

-14%

GIS

NAP

N PLY

WHAN

P NTH

MAS

WEL

NEL

BLE

GRE

270

803

121

-2%

14%

-7%

150%

135

1,058

307

194

112

172

208

-29%

-35%

-8%

-46%

-1%

-35%

26%

-23%

-29%

-26%

-35%

-15%

-25%

100%

Units

255

4,589

793

519

135

258

187

319

788

238

Change vs 2019

-16%

-6%

-15%

25%

-13%

-21%

11%

-45%

-13%

-11%

-3%

-18%

Units

409

Change vs 2019 Used Import Passenger

TAU

2018

SUZUKI

WHA

Units

THA

800

200

Suzuki retained the leadership position in September and YTD, despite being down 10 percent YTD.

Top 10 Used Import Models - September 2020

900

600

4,000

1,000

700

Overall, the combined new and used import road market of 1,121 was up 28 percent in September but down 1 percent across the first nine months of 2020.

2019

September 2020 market performance in regions SEGMENT

New Road Registered Motorcycles and Scooters - September 2020

There were 926 new motorcycle registrations in September, up 39 percent on September 2019.

18,000

Over a rolling 12 month period theoretical stock levels are down by 11,127 units. This is reflected in noticably fewer fresh used import vehicles on dealer yards.

Model performance

Motorcycles

Used Import Vehicle Registrations Passenger and Commercial

WES 2 1

CHC

19%

TIM

OAM

DUN

INV

TOTAL

742

287

118

7,735

-56%

32%

340%

14%

-25%

287

139

3167

-23%

88%

-19%

-42%

-25%

1288

115

308

174

10,339

-21%

300%

-13%

31%

17%

-21%

-10%

-11%

108

936

Change vs 2019

27%

47%

-74%

22%

200%

24%

70%

-77%

35%

-25%

50%

23%

300%

100%

-22%

11%

-24%

43%

Total Vehicle Market

Units

623

9,149

1,863

233

1,199

299

158

631

429

182

792

216

1,847

448

157

2,425

237

769

362

22,177

Change vs 2019

-27%

-20%

17%

-22%

-7%

-32%

-10%

-9%

-15%

30%

225%

-34%

23%

103%

-11%

-14%

-18%

New Road Reg'd Motorcycles

Units

275

106

112

926

100%

19%

69%

33%

123%

100%

500%

37%

178%

43%

86%

56%

25%

50%

100%

-100%

19%

167%

67%

16%

56%

39%

Change vs 2019

MTA Radiator Magazine October 2020

Member Classifieds Automotive technician/WoF Inspector – Te Aroha Immediate start. Qualified or equivalent experience and WoF authority required. Excellent working conditions. Email CV to: service@summitmotors.co.nz or call Garth on 021 511 911.

Automotive technician – Dannevirke

Firth and Stephenson Ltd have a vacancy for an experienced fulltime automotive technician who is a qualified AVI inspector. Require full New Zealand drivers licence, honest and reliable. Send your cv to firthandstephenson@xtra.co.nz or phone 06 374 7035.

Diesel mechanics – Taranaki

We require qualified diesel mechanics at our New Plymouth, Hawera and Bell Block dealerships. Email info@mccurdy.co.nz.

Mechanic – Woodville

We’re looking for a qualified mechanic to join our busy country workshop. Focused on friendly service, we cover diagnostics to engineering. WoF certification beneficial but not essential. Phone: 06 376 5239.

Mechanic / WoF inspector – Kaikohe

Looking for a qualified automotive technician with WoF authority to issue WoFs, servicing and mechanical repairs. Clean New Zealand driver licence. Phone Richard 09 401 0155 or email CV to office@kaikohepanelbeaters.co.nz.

Automotive technician – Northland

Busy workshop looking for an Automotive Technician preferably with WoF authority. Contact Luke on 021 111 5683.

Diesel mechanic – Otahuhu, Auckland

Motorcycle technician– Nelson

We require a qualified technician to work us in our well-established Honda dealership. The successful applicant will need to be honest and hardworking, have a clean driver’s licence, attention to detail and the ability to work with our existing staff of nine. Contact Ian on 027 221 9162.

Repair Centre manager – Wellington

Enthusiastic manager wanted to join Wellington’s leading collision repair specialists. If you have panel/paint shop management experience combined with quoting and assessing skills, call Stuart on 021 987 039.

Qualified technician – Wanaka

Mechanic or mechanically minded auto electrician wishing to step back from full-time electrical work with a variety of both. Able to do/or go through approved WoF inspector course; role would include running the workshop while owners are away. We will help with relocation costs for the successful applicant. Phone: 03 443 6586. Email: glengyleauto@xtra.co.nz.

Mechanic – West Auckland

Looking for a knowledgeable and experienced mechanic, punctual and reliable. Must have FULL NZDL, recognised qualification in the automotive industry or acceptable time served. Phone Sam on 021 055 3899.

Automotive technician – Pukekohe/Tuakau

Qualified, experienced technician required for busy workshop, preferably with WoF authority. Honest and reliable, attention to detail and good communication skills. Monday to Friday, no weekends. Call 09 238 8324 or email CV to Bucklandmotors@xtra.co.nz.

Auto electrician – Taranaki

Automotive technician – Devonport North Shore

Qualified mechanic wanted for our busy workshop. Must be able to work on all makes and models. Phone Vic on 09 445 0045.

Located in New Plymouth on Molesworth St, Merv Lucas Auto Electrical is a bustling business providing auto electrical services to retail and the trade throughout Taranaki. Seeking a motivated individual to help us deliver the best service to our customers and efficiently manage the flow of jobs though the workshop. Phone Brent 06 758 5277 or email your CV to merv07@xnet.co.nz.

Automotive technician – Kaiapoi

Parts, sales and workshop reception – North Shore

We are seeking a qualified diesel mechanic to work on both light and heavy trucks in our Otahuhu workshop. Phone Metua on 021 817 616.

A busy general repair workshop looking for an experienced technician, with a current WoF certificate. Contact Jason on 027 918 8685.

Automotive technician – Henderson

Experienced qualified automotive technician required. Minimum five years experience, WoF certified, Full drivers licence. Can-do attitude, great skills, quality workmanship, reliable. Email: service@autolab.co.nz. Phone: 0274 582064 or 09 837 0600.

Mechanic/WoF Inspector - Palmerston North

Qualified mechanic with WoF authority wanted for a great workshop in Palmerston North. Please email CV to mainstreetautos@xtra.co.nz. Phone Peter 06 357 2913.

Motorcycle mechanical assistant – Hamilton

Previous experience of Harley-Davidson motorcycles would be an advantage, including fitting and balancing of tyres, fitting of accessories. Monday-Friday and every second Saturday. Email CV to: employment@ roadandsport.co.nz.

Mechanic – Taupo area

Automotive mechanic/technician – Manukau City We are a busy workshop who prides themselves on quality workmanship and customer service. The right candidate needs to be able to work unsupervised, have good diagnostic skills and be able to work on a wide range of vehicles and a good command of English and a full driver licence along with NZ residency or a valid work visa. Email: workshop@autoking.co.nz or phone: 09 262 1271.

Automotive technician – Penrose

We need an experienced, trade qualified auto technician who has had at least five years experience in diagnostics, servicing and repair Japanese and European vehicles to join the team in our workshop, Must have a WoF certification. Email: ranga@autoconnection.co.nz. Phone: 09 525 0762.

Qualified mechanic – Dannevirke

An opportunity has arisen to join our locally well know, family owned garage and Goodyear Auto Care. We’re looking for someone who has pride in their work and initiative to get the job done. • A relevant trade qualification • WoF certificate an advantage. • Full drivers licence. • Work related references. • NZ residency. Contact 06 374 8855. Email: jontelford@xtra.co.nz.

Automotive technician – Motueka, Nelson

Seeking an experienced person to carry out vehicle repairs and servicing on all makes and models. Ideally will have: • WoF ticket (or able to get one) • NZ or equivalent automotive qualifications or proven experience. • Full drivers licence. Accommodation and vehicle can be offered short-term if needing assistance with relocation. Send your C.V to: marketingautossmot@xtra.co.nz. Applicants should have New Zealand residency or a valid New Zealand work visa.

WoF Inspector – Gisborne

Experienced mechanic – Christchurch

Qualified technicians – Queenstown

We are seeking a Qualified technician with WoF authorisation to help with day to day running of workshop. Busy, fun working environment. Email: michael.aachch@gmail.com. Phone: 027 960 2560.

Service department coordinator – Hamilton

Road and Sport Motorcycles are seeking a highly motivated person who has an interest in serving Harley-Davidson customers. You must have the ability to co-lead, motivate and support a team of trained Harley-Davidson technicians. Computer knowledge at no less than Intermediate level and great administrative skills. Monday-Friday and every second Saturday. Email CV to: employment@roadandsport.co.nz.

Automotive dismantler – Hamilton

Automotive technician – Whitianga

Auto technician - Marton

Automotive technician - Central Auckland

Seeking a hardworking, team player that will contribute to our company’s values and culture. Please email your CV to info@tvs.co.nz.

We are seeking an experienced and highly motivated Automotive Technician/Mechanic to join our workshop. You will have experience and be competent in all areas of Automotive mechanical repairs, diagnostics, servicing and repairs of cars, light commercial vehicles and trailers. WoF and trade certified is an advantage. Please forward your CV to: onestopmarton@gmail.com.

Qualified automotive technician – Rotorua

Auto technician – Doubtless Bay, Northland

MTA Radiator Magazine October 2020

Responsible for a range of automotive services, WoFs, servicing, mechanical repairs, brakes and suspension. Trade cert qualified, certified to issue WoFs. Full clean driver’s licence. Phone Andrew on 021 190 2634.

Must hold a current AVIC cert or be prepared to gain the necessary qualifications. We require a team player with an outgoing manner and high standard of personal presentation, applicants must have Level 4 trade qualification or at least 5 years automotive history. Please contact Rebecca Houia 021 165 5819 or email rebecca@gisborneholdings.co.nz.

We are looking for a reliable Automotive Dismantler for our yard, very hands-on. A common sense mechanical aptitude is required and removal of parts with damage. A forklift licence would be beneficial. Email: Liz@4wdpartsworld.co.nz or phone 07 847 7419.

We are looking for a qualified technician to join our team. Experience required, competitive rates. Contact Glenn or Alastair at Rotorua Toyota 07 345 9199.

Mechanics – Whangarei, Tauranga and Gisborne

Spectrum Motorcycles needs a tidy, reliable, honest and friendly employee for this role. Must have minimum motorcycle learner licence. Some computer skills required, full training provided. Email: Sales@spectrum-motorcycles.co.nz. Phone: 09 486 2873.

Qualified mechanic required for busy workshop. Must be able to work unsupervised. A WoF authority is preferred but not essential. Great team with new, well-equipped workshop. Contact Heather on 027 244 2331. Qualified with current WoF authority. We service all makes and models. Please email Chris - admin@pencars.co.nz with your CV.

Email classifieds to: radiator@mta.org.nz

Qualified automotive technician required for busy automotive and marine workshop. Contact: Hamish on 021 139 6326 or hamish@wgm.co.nz.

Qualified Audi, Volkswagen, Subaru Technicians required urgently for our multi franchise dealership. We are paying top dollar to come to exciting Queenstown. All enquiries treated confidentially. Please enquire to Ken Cummings on 0274 320 478.

Automotive mechanic - Ohakune

Love rural lifestyle, no traffic jams? Now is your opportunity to make a lifestyle change. Auto Service Centre in Ohakune offers a great work environment in heartland New Zealand. The successful applicant will have: Appropriate licences and trade qualifications - Enjoy working in a small team - Have a current WoF authority - Excellent time management skills. Apply by email including current CV to autoservicecentre@hotmail.co.nz.

WoF Inspector – Christchurch

We are seeking a WoF inspector with mechanical knowledge and a love of classic cars with experience to join a friendly team and takes pride in their work. We are looking for either a part-time person possibly full-time. Applicants must have level 4 trade qualifications or five or more years of experience. Please contact Sandra Harper on 021 128 3136.

Automotive technician – Napier

Business is booming and we are looking for a qualified tradesperson with a keen interest to learn new skills. We work on everything from cars, buses, food vans, caravans and motorhomes. Competitive rates, training given. Skills required: A Trade Certificate, National Certificate or Level Four in Automotive Engineering, current WoF certificate, drivers licence, Own tool kit, customer service, computer skills, knowledge of Health and Safety. Email: service@firstautoworks.co.nz or phone 06 835 1889.

Automotive technician – Waipukurau

Ideally the applicant will be a qualified diesel or petrol mechanic with the ability to work on a wide range of heavy vehicles from general servicing to diagnostics and repairs. Must be able to work within a small team. Please apply with CV to Vaughan on 0274 219800 or 06 858 9935. email: vcmotors@xtra.co.nz.

Automotive technician – Napier

If you enjoy a wide variety of work from servicing, warrant and general repairs to engine builds and gearboxes, then this may be the job for you. Opportunity to advance and assist in some aspects of the day-to-day running of the business. We are an AA and MTA approved vehicle service. Phone Phill on 021 263 9222 to discuss.

Automotive technician – Mount Roskill

Talented technician wanted to join our team. Purpose built workshop, great environment and team culture. Call Danica - 0274 746 598.

Businesses for sale Workshop - Manukau Central

Top location. Modern 265m2 building with good access, general repairer, WoFs, tyres, brakes, loyal customer base, private and business. Four hoists, three-phase compressor. Heavy duty press, scan tool, tyre and wheel balancing machines. Current owner/operator for 25 years. Phone 021 702 143.

Automotive repair business – Whanganui

Mechanical, Electronic and Air Conditioning. Good service equipment in workshop. Reasonable rent. Run by husband and wife team for 40 years. Time to retire! Phone/text 0274 455 419.

Automotive repair business – Central Hawke’s Bay

With accommodation in small rural township. Workshop is complete: 3 hoists, 3D wheel aligner, new tyre machine, new wheel balancer and everything needed to run a very good auto repair business. Includes welders, tools, oil drains, jacks, too much to list. WoF complied. Large customer base. Accommodation is new and modern, fully fenced yard. To be sold as freehold land and buildings. Offers around RV. Please call 0274 748 121.

Fully equipped Garage in Central Hawke’s Bay for lease.

The Garage Central Cars situated in Central Hawkes Bay is a fully equipped 3 bay Garage for lease. Comes with a 4-poster hoist, and a 2-poster hoist, separate reception office, large tyre bay with tyre machine and balance machine, Mechanics office, storeroom, washroom, and WC. The site has WoF inspection authority. $9,000 worth of stock including oil, filters etc. Ideally located on SH2 in the CBD of Waipukurau with an existing client base. Please call 021 0257 9751 to discuss.

Services VIRM In-Service Certification Questionnaire Pack

Training resource for prospective and current VIs. 14 questionnaires, marking and certificate of completion. Contact Fliss, Business Systems Sorted. Phone: 022 151 1243. Email: fliss@businesssystemssorted.co.nz www.businesssystemssorted.co.nz.

WoF inspector Available for relief work up to 3 weeks at a time please call 027 332 3564.

Tulmac carburettor specialists

Full reconditioning service, carburettor body rebushing and shafts supplied. Specialising in Weber, Dellorto, Su Stromberg etc. Phone 06 368 2202.

Email classifieds to: radiator@mta.org.nz

MTA Radiator Magazine October 2020

MTA Auto Exchange

BMW & MINI All Euro Parts - Stockists of an extensive range of OE & Aftermarket European Parts!

Don’t have the tools for that tricky repair?

Call

for the biggest range of specialist auto tools to buy & hire nationwide!! From $45+

PARTS

NEW ZEALAND WIDE - WHOLESALE ONLY

Warehouses in Auckland, Christchurch, Geraldine and Invercargill

Product Range

Service, brakes, mechanical, suspension & electrical parts for BMW & Mini

Quality

All of our parts are of genuine or OEM quality you can trust. We know they work because we ﬁt them in our own workshop.

- Quality brands. - Prices to the trade. - Premium and budget tyre options available. - Excellent profit centre for tyre shops and garages.

Service

Our staff are committed, experienced & ﬂexible to your needs.

www.alleuroparts.co.nz 0800 255 387 parts@alleuroparts.co.nz

Audi l VW l Skoda l BMW l Mini l Jaguar l Land Rover l Peugeot l Volvo l Citroen l Renault l Saab l Fiat l Ford Europe l Alfa Romeo

Delivery & Distribution

With branches in Auckland & Christchurch we can offer several cost effective & reliable courier services.

FREE PHONE: 0800 80 90 96

EMAIL: blairs@blairs.co.nz

WEB: www.blairs.co.nz

Warranty

March 2020

64 Hamatana Rd, Snells Beach Auckland

We stand by our products and our customers.

Andrea Andrew WoF Consultant

Motor Trade News

quality parts for quality cars

National Service available • PRS, QMS and EVIRM Training Stress-free annual performance assessments• On-site AVI competency assessments (specific areas)

Phone: 021-2777-228

BM PARTS LTD 376 Great North Road Grey Lynn Auckland

62 Coleridge Street Sydenham Christchurch

P: 09 376 1250

$8.00 + GST Free to members

Radiator online: mta.org.nz/radiatorgo

Keeping members informed for a century

Approved Distributors of: Automotive Air Compressors

HOLDEN EXITS NZ

June 2020

Oils and Additives

P: 03 365 4872 Motor Trade News

Audi, BMW Mini & VW

New & Used Parts Dismantling over 200 Cars Wood Eng. Services Ltd.

s Vi

it u

Ph: (09) 576 9498 Fax: (09) 576 9480

o.n www.ringgear.c

MTA AUTO EXCHANGE A cost-effective way of connecting your business and services to MTA members. To advertise in this section please contact Cathy la Ville Phone: 022 531 1638 or email: cathy.laville@mta.org.nz

Engines, Mirrors, Gearboxes Exhausts, Computers, Panels Windows, Regulators, Oil filters Water pumps, Power Steer Pumps Struts, Ignitions, Modules, Diffs Radiators, A/C Pumps, Axles

29/02/20 11:07 AM

$8.00 + GST Free to members

Radiator online: mta.org.nz/radiatorgo

Motor Trade News

$8.00 + GST Free to members

Radiator online: mta.org.nz/radiatorgo

Cleaning out Covid Efficiency Technologies Friction Parts Inside news:

Drive Solutons for Cars

MR MOTORCYCLES takes off - page 18 RADIATOR Hits 100 - page 8

HOLDEN EXITS NZ SUV sales Skyrocket - page 14

• Radiator March 2020.indd 1

• Radiator May 2020.indd 1

MTA Radiator Magazine October 2020

Radiator online: mta.org.nz/radiatorgo

• Radiator March 2020.indd 1

Email: andrea@wofconsultant.co.nz www.wofconsultant.co.nz

15B Polaris Pl, East Tamaki, Auckland

$8.00 + GST Free to members

March 2020

Motor Trade News

February 2020

197 Archers Rd, Glenfield

May 2020

New North Shore Branch now open...

Members prepare for new normal

29/02/20 11:07 AM

7/05/20 10:38 AM

We have a limited number of back issues of Radiator magazine available If you require a particular issue please state the month required and email to: radiator@mta.org.nz

Too many parts to list!

Call us today!

0800 269 772 www.sdeuropean.co.nz 6243 Great South Road Horotiu

Delivering news and authoritative reviews from the car world each month, it includes commentary from NZ’s leading automotive writers and covers the full scope of motoring including new cars, fast cars, classics and motorcycles. To subscribe contact: subs@autocar.co.nz • Call 0800 692 782

MTA Radiator Magazine October 2020

Region coordinators and chairs

MTA Directors 2020

We encourage all members to attend the training courses, professional development opportunities or networking events taking place in their areas. Our region coordinators will let you know what’s on and when. They are also keen to hear your ideas for other training or get-togethers that you’d like to take part in. The region executive committees meet every six weeks or so and all MTA members are more than welcome to attend. The more you get involved, the more you can benefit from membership. Just contact your coordinator or region chair to check the dates of the meetings in your region.

Kaimai

Northern region

Jessica Josephson

Rob Wilson

jessica.josephson@mta.org.nz

rob@supershoppealbany.co.nz

Region Coordinator 022 277 6275

Region Chair 021 268 1781

Eastland Kim Preston

Region Coordinator 027 280 0707

kim.preston@mta.org.nz

Left to right: Tony Allen: tonysauto@xtra.co.nz, Sturrock Saunders: sturrockcsaunders@gmail.com, Dave Harris President: dave@matamata.co.nz, Bob Boniface Vice President: bob@rabon.co.nz, Samantha Sharif: samanthahsharif@gmail.com, Andrea Andrew: andrea@probars.co.nz.

Dan Taylor

Region Chair 022 014 7802

dan.taylor@toiohomai.ac.nz

Central West

Andrew Holtham

annie.vanwyk@mta.org.nz

aholtham@repco.co.nz

Annie Van Wyk

Chris Dittmer

annie.vanwyk@mta.org.nz

gull@manfeildauto.co.nz

Region Coordinator 021 072 6790

Region Chair 06 323 4252

Jordan Thompson Region Coordinator 027 252 8435

jordan.thompson@mta.org.nz

We’ve given our card a smart new look One fuel card accepted at all service stations and MTA Merchants for parts, repairs and maintenance stores nationwide! Contact us today about our latest CardSmart® fuel card offering!

Toll Free 0800 727 863

Alex Bilton

Region Chair 027 261 6487

manager@ motorworksmasterton.co.nz

Coast to Coast

Mel Tukapua

Region Coordinator 027 682 4191 mel.tukapua@mta.org.nz

Southern Mainland

Joris Sanders Region Chair 03 366 3384

joris@lea.co.nz

Aoraki East Coast

www.cardsmart.co.nz Proud partner of MTA since 1984

MTA Radiator Magazine October 2020

Region Chair 0274 855 028

Cook Strait

MTA Regions: assigned MTA Directors Northern: Bob Boniface. Central West and Eastland: Tony Allen. Kaimai and Aoraki East Coast: Andrea Andrew. Cook Strait: Samantha Sharif. Coast to Coast and Southern Mainland: Sturrock Saunders.

Annie Van Wyk

Region Coordinator 021 072 6790

Katrina Garrett

Leslie Baxter

katrina.garrett@mta.org.nz

leslie@carnabycars.co.nz

Region Coordinator 021 225 5528

Region Chair 03 208 1234

Mel Tukapua

Region Coordinator 027 682 4191

Region Chair 0800 00 11 44

mel.tukapua@mta.org.nz

MTA Radiator Magazine October 2020

Every discount counts.

Win a Weber 1000 BabyQ! Every $250 spent will automatically give you one entry into the draw.

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Members call 0800 177 677 or email MTA@westpac.co.nz to find out more about the service we offer members.

Hurry - offer ends 31 October! For full terms and conditions visit napa.co.nz

Offer only valid for Appco, Ashdown-Ingram, ASL, Bindons, NAPA Auto Parts and Sulco account holders. Pictures are for illustration purposes only. GPC Asia Pacific reserves the right to correct pricing where printing errors have occurred. BBQ image for illustration purpose only and may differ slightly. Copyright ÂŠ 2020 GPC Asia Pacific Company No. 1158404

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