Radiator
July 2013 $8.00 + GST
NEW ZEALAND
Keeping members informed for over 90 years
Students lap up Murph’s message See pages 30 - 31
ENGINE MOUNTS SUSPENSION PARTS INTAKE/SILICONE
PULLEYS
COUPLINGS/DAMPERS UNIVERSAL/ENGINEERING
DIFF/EXHAUSTS
BUMP STOPS
BODY/SUBFRAMES CONSTRUCTION MACHINERY
HANGERS
ENGINE MOUNTS
STEERING RACKS
SUSPENSION PARTS
COUPLINGS/DAMPERS
HANGER MOUNTS
The braking experts join forces
Integrated experience: PBR and Bosch have joined forces to offer the automotive aftermarket a complete braking solution. From actuation and foundation parts, to modulation systems, PBR and Bosch have all bases covered. With Bosch’s German engineering background, backed by PBR’s 80 year history of trusted performance, the industry can continue to expect good value, high quality products and technological excellence and service. For further information contact the Bosch customer service line on 1300 30 70 40. www.bosch.com.au
PERFORMANCE INNOVATION DEVELOPED EXCLUSIVELY BY, WITH AND FOR EXPERTS Introducing our new range of Castrol Professional engine oils, now micro filtered to the world’s leading new car manufacturer specifications when filling new vehicle engines for the first time. This innovation has been proven through extensive consumer research to be an advantage that your customers value. For more information phone Castrol on 0800 CASTROL (227 876).
Keeping members informed for over 90 years
contents July 2013
6
Regulars
CEO Comment - Stephen Matthews
Wh?
25 Murphs Column 26-27 Mediation Matters 28-29 MTA Advocate 32-35 Bodywork
Collision Repair News
Road Test -
6
40-43 Statistics 45 H.R. Advice 48-51 Industry Training 52 IT Techtalk 62-63 Service Station News 64 MTA Express 65 Environmental News 66-67 Member Benefits 68 Better Business
Land Rover Defender 110
51
22
Industry training NZ Radiator Magazine ISSN 1179-7800. Managing Editor: Ian Stronach Production Editor: Peter Woodcock Phone 04-381 8805, Email: peter.woodcock@mta.org.nz Advertising Representative: Cathy La Ville Phone: 09 413 8577 - Mobile: 022 531 1638 Email: cathy.laville@mta.org.nz Published/produced by Motor Trade Association for MTA Members. PO Box 9244, Level 2, 79 Taranaki Street, Wellington. Phone 04-385 8859, Fax 04-385 9517, mta@mta.org.nz, www.mta.org.nz.
18
Features
Comment
10-12 Increasing Car Intelligence- Alistair Hill
Printed by Astra Print, a Kalamazoo Group Company
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G
14-15 Member Profile - J 16-17 Transmissions - Martin Brooks 18-21 Industry Comment - G 22-23 Road Test - Land Rover Defender 110
The Motor Trade Association (Inc) is not responsible for statements, opinions or factual matters published in the NZ Radiator magazine, nor do they necessarily reflect the views of the MTA, its Board of Directors or its advisory/specialty committees, unless expressly so stated and does not endorse advertisers. NZ Radiator magazine is available free to all members of the Motor Trade Association. Information on products and services contained in the editorial and advertising pages of this magazine is published as a service and no responsibility will be taken for inaccurate information. NZ Radiator magazine does not imply the endorsement of any product or service. The publisher reserves the right to refuse advertising and editorial at any stage. Copyright: No part of the NZ Radiator magazine may be reproduced in part or in whole without the written permission of the publisher.
Wellington Office Contacts
36-37 Member Profile - W
Phone 04-385 8859
Fax 04-385 9517
54-55 W
Mediation Line
0508 682 633
Stationery Department
0508 682 682
60-61 Feature - C
Debtor Info
0800 734 335
Signature Security
0800 682 744
Eftpos
0800 338 767
Southern Cross Healthcare
0800 100777
Cardlink (Drivecard Fleetcard Enquiries) 0800 663 866
60
Product Services Manager
Danny Garrick
Group Accountant
Lionel Wong
MEMBER FREEPHONE 0800 00 11 44 www.mta.org.nz 5•
radiator July 2013
comment Stephen Matthews MTA Chief Executive
A European perspective on inspections
They say if you want the real answers it pays to ask the experts. In my case, I was fortunate enough to be able to speak with a whole raft of experts in the field of vehicle safety inspections when I travelled with VTNZ CEO Mike Walsh to the annual CITA Conference in Spain. CITA is the International Motor Vehicle Inspection Committee; the world’s experts on WoF and CoF, if you like. Based in Brussels, Belgium, CITA represents all types of organisations and stakeholders (government, private sector, dedicated inspection centres, garage-based test centres and test equipment manufacturers) who share a common interest in exchanging information, developing best practices and drafting international standards in the field of road vehicle inspection. Its work focuses on improving transport sustainability, with particular emphasis on road safety and environmental protection. CITA currently has about 120 members worldwide, representing over 50 countries and covering more than 250 million vehicle inspections a year. If it’s worth knowing about in respect of vehicle
efi@petroject.co.nz • Tel: 09 448 1071• www.petroject.co.nz
inspection and roadworthiness, then CITA are the people to ask. What we found was that even though we had help from some very knowledgeable and experienced people during last year’s Vehicle Licensing Reform (VLR) debate, there was still a lot more going on than we were aware of. As you might imagine, with large amounts of data and research capability available to them, CITA members benefit from a continual supply of quality information and analysis. By actually being there and meeting delegates from a wide range of countries, we were able to greatly add to our understanding of vehicle inspection and the many factors that lie behind it. As with any conference of this type, you begin by noticing the similarities before the differences start to become obvious. We already knew that New Zealand had a more frequent inspection regime than other countries, yet it was fascinating to see very similar trends emerging, even though inspection frequencies were fewer. Depending on the country, different regulatory frameworks exist. The European market is generally highly regulated, with much of the inspection work being carried out by licensed private inspection companies or franchised businesses. Unlike New Zealand, repair and inspection by the same business is not permitted (the only exception being UK).
The European market is generally highly regulated
The pan European fleet is in general around three years younger than ours, and like ours is getting older. Interestingly, despite the newer fleet and less frequent inspections, they are still finding around 50 percent of vehicles being presented for inspection need some form of repair before being passed; that’s the same rate as we found here. One thing we did note and that we considered was both practical and a probable improvement on what we do locally was the use of external WoF stickers attached to vehicle number plates. Colour coded, they are an easy way to determine whether a vehicle is currently roadworthy, and have the added benefit of being detectable by the Automated Number Plate Recognition (ANPR) equipment currently being trialled here in New Zealand. It’s just a smarter and more cost-effective means of enforcement. Emphasising the difference in approach the Europeans take are attitudes to pricing. In contrast to our local market, which sees some operators pricing WoF inspections at rock bottom prices (the NZ average is around $45 inc GST), the Europeans price WoF (or its equivalents) between $66 (Spain) and $130 (Germany). The insistence on discovering things for themselves means the Europeans don’t take for granted some of the assumptions
6•
radiator July 2013
welcome
about modern cars that have perhaps held sway here in New Zealand. For a start, On Board Diagnostic systems (OBD) is regarded as an acceptable system for vehicle servicing, but that it is not reliable enough to determine if a vehicle meets a prescribed standard – eg emissions. And, after assuming that electronic systems would be more robust and reliable over time, they have found that such systems have a failure rate roughly equivalent to that of mechanical components. A Swedish survey cited showed that at 12 years of age, the average failure rate of a vehicle’s electronic and mechanical systems was almost the same, at 40 percent! In their opinion, we should not be relying on a vehicle’s Malfunction Indicator Lights (MIL) to tell us that there is a fault with that component or system; separate specific testing and inspection is far more reliable. Unsurprisingly, they too have found older vehicles in general present greater risks, with the overall consensus being that around 6.5 percent of serious injury/deaths in their region were due to vehicle roadworthiness issues.
To the following members who joined the MTA team during the last month
Allans Tyre & Auto Christchurch BP 2 GO Westport Westport BP Connect Marshlands Christchurch Brendon Motors Kilbirnie Ltd Wellington Butler Automotive Ltd Auckland Carters Tyres Hawera Hawera Claudelands Automotive Ltd Hamilton First Class Automotive Auckland Fulton Automotive Mount Maunganui
Longer term, if there was one thing I came away from the conference with, it was the need to tie in inspection regimes at the time that standards were changed or introduced. It seems that New Zealand is not the only place to introduce standards in to the marketplace without having first thought how those standards can be checked in the future. This is one of CITA’s main aims in the coming years, and it should be here in New Zealand as well. As it stands we are over-reliant on the original manufacturer’s in-built systems to ensure the longer term effectiveness and operational stability of an increasing range of vehicle components and systems. Government says that it wants a safer system for all New Zealanders as part of their Safer Journey’s programme, and we support their aim. For this to happen, building in a process for ensuring the effectiveness of the standards that they put in place is essential.
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MTA member update news in brief Between 30 May and 13 June, MTA’s Member Update newsletter, emailed to all subscribed members, covered the following topics: Road User Charges (RUC) rates increased on 1 July 2013, following the announcement of the rise in the price of petrol by 3 cents per litre. The rate increase for vehicles is 4 percent for heavy vehicles and 10 percent for vehicles weighing up to 9 tonnes. There have also been a number of minor amendments to the Road User Charges Regulations 2012. Owners of light diesel vehicles (those less than 3,500kg) that are used almost exclusively offroad now have the option of applying for a permanent RUC exemption. These vehicles will be able to be used off road, and within 10km of the property, without having to pay for RUC. More information on the exemption is available on the NZ Transport Agency (NZTA) website.
instant confirmation when completing your returns. For more information, head to www.mta. org.nz. MTA has negotiated with Crombie Lockwood to offer tailored insurance solutions to MTA members. Crombie Lockwood has developed three products tailored for the various sectors of the automotive industry, offering competitive packages to protect your workshop, forecourt or showroom. They have also developed the ‘MTA insurance WoF’, which they carry out free of charge for MTA members. The company’s specialist assessors come to your premises, assess the insurance requirements for your business, and offer their advice. Contact your Business Manager for further details.
NZTA warned vehicle inspectors to be on the lookout for fake low volume vehicle (LVV) certification plates. NZTA is working with the Low Volume Vehicle Technical Association (LVVTA) and Police to put a stop to these counterfeit plates. Go to our website for information on how to identify a fake LVV plate.
We have now changed the “Murph” Trust Repair TV advertisement to reflect the growing number of collision repairers who are part of the MTA membership. As well as promoting the motorcycle, car, truck, and heavy vehicle sectors, reference to panel & paint, and service & repair now features in the ad. Find out more at www.mta.org.nz/ mtatvcommercials.
Inland Revenue's online GST form will be replaced by a new online portal, myIR, from 10 September. This secure online GST filing service allows you to save copies of your own records and receive
The WoF Training calendar has been set for the rest of the year. See what courses are coming to a town near you and reserve your spot on a course at www.mta.org.nz/trainingcalendar.
All members carrying out auto air conditioning activities must adhere to the MTA Automotive Air Conditioning Code of Practice. We have updated the Code, to include the latest legal requirements regarding trained staff and venting of refrigerants. Get the new version of the Code from www.mta. org.nz/autoac#cs-12259. NZTA has updated its website so heavy vehicle operators and drivers can find resources, guides and information faster. Industry stakeholders can access information on transport service licence, RUC, CoF and other heavy vehicle information at www.nzta.govt.nz/vehicle/your/heavy-vehicles. html. The motor vehicle sales industry continues to set the pace for economic recovery, with both the new and used import sectors reporting outstanding sales during May. Toyota came in as the top used imported car brand, followed by Nissan and then Mazda. See the details on our website. MTA is updating the Safety Check Sheet and the Pre-Purchase Report to better reflect customer expectations. The publications will be more userfriendly and have a modernised, distinct look and will be available from MTA soon.
For further information, or if you missed an edition of Member Update, please contact your Business Manager.
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Toll Free 0800 214 604
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radiator July 2013
So many uses for MTA Gift Vouchers
MTA Gift Vouchers (or petrol vouchers as many people know them) have been around for decades, in some shape or form. But not many people realise they can be used for purchases other than petrol. They’re an acceptable payment option for products and services at all MTA member sites. Phil Brown, owner of Phil Brown Motors, was recently presented with over $4,000 worth of MTA Gift Vouchers. “I didn’t know what to do with them!” he explained. “But it goes to show, you could use them for anything, not just the small purchases. You could even buy a car with them if you saved up enough,” he says. If you’re ever presented with MTA Gift Vouchers and aren’t sure how to go about transacting them, do what Phil did and give us a call – we’re here to help. MTA Gift Vouchers, along with the complementary product MTA Gift Cards, are a great way to keep money in the industry, and are a good alternative to cash gifts.
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radiator July 2013
Emissions control strategies for diesel engines
viewpoint Alistair Hill comments
As with gasoline, diesel engine exhaust emissions have to be cleansed of CO, HC and NOx. Unlike most gasoline engines (Stratified load combustion can result in PM), diesels also emit Particulate Matter (PM) and so need additional technology to remove this pollutant. With NOx, the difference between diesel and gasoline engines is that the ratio of NO to NO2 favours the NO2 because of the greater availability of O2 in the exhaust gas. There is also a trade-off between NOx and PM production. Reducing PM is accompanied by an increase in NOx; reduce NOx and more PMs are produce. These facts guide the design of diesel engines and their emissions systems.
Diesel oxidation catalyst In most gas streams, carbon monoxide (CO) and hydrocarbons (HC) can be removed by combination with oxygen (O2) using an oxidation catalyst (also known as a 2-way catalyst): CO + ½ O2 -> CO2 [HC] + O2 -> CO2 + H2O This reaction is suitable for oxygen-rich (“lean”) gas streams, typical of diesel exhaust and many industrial process emissions. Many diesel particulate filter systems incorporate an oxidation catalyst, either as a coating on the filter or as a separate element. In diesel exhaust applications, oxidation catalysts may also achieve up to 30 percent reduction of PM emissions. Mat for insulation, sealing and safe support of the month
Selective catalytic reduction SCR was originally developed and used to reduce nitrogen oxide emissions from coal, oil and gas fired power stations, marine vessels and stationary diesel engines. SCR technology permits the NOx reduction reaction to take place in an oxidizing atmosphere. It is called “selective” because the catalytic reduction of NOx with ammonia (NH3) as a reductant occurs preferentially to the oxidation of NH3 with oxygen. SCR technology is now fitted to all new heavy-duty (ie truck and bus) diesel engines in Europe. Systems are also being introduced on light-duty diesel vehicles and on non-road mobile machinery such as construction equipment. The efficiency of SCR for NOx reduction also offers a benefit for fuel consumption. It allows diesel engine developers to take advantage of the trade-off between NOx, PM and fuel consumption and calibrate the engine in a lower area of fuel consumption than if they had to reduce NOx by engine measures alone. Particulate emissions are also lowered and SCR catalytic converters can be used alone or in combination with a particulate filter. Engine Cooling System
Housing made of stainless steel
Heat Exchanger (HEX)
Urea Delivery Module (UDM) Electronically Heated Feed Line
High Temperature Feed Line
SCR Catalyst on DPF
SCR Catalyst NH2 Sensor
DOC Diesel Oxydation Catalyst
The catalytically active layer is highly fissured and enlarges the surface 7000 times over. The catalytically effective precious metal molecules are located in this layer (washcoat) Lambda sensor for measuring the residual oxygen content in the exhaust Figure 1: The construction of a diesel oxidation catalytic converter Source: Zhang
Diesel oxidation catalysts are essentially two-way catalytic converters similar to those initially used on gasoline engines, which oxidise the gaseous and liquid HC absorbed onto carbon particles that form the core of PM but they do not treat NOx emissions. Consequently, they must be used in conjunction with after-treatment technologies that do treat NOx. The level of PM reduction is influenced by the proportion of the gaseous and liquid HC in the exhaust with the potential to increase the them by as much as 90 percent while reducing total PM emissions by 40 percent to 50 percent under some operating conditions.
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radiator July 2013
Diesel Engine ECU
NH2 Controller
CAN
Engine SCR Driver Module (SDM)
Figure 2: Selective catalytic reduction schematic
Source: Delphi
For mobile source applications ammonia is used as a selective reductant, in the presence of excess oxygen, to convert over 70 percent (up to 95 percent) of NO and NO2 to nitrogen over a special catalyst system. Different precursors of ammonia can be used; but for vehicles the most common option is a solution of urea in water (eg AdBlue®) carefully metered from a separate tank and sprayed into the exhaust system where it hydrolyses into ammonia ahead of the SCR catalyst. AdBlue® is a stable, non-flammable, colourless fluid containing 32.5 percent urea which is not classified as hazardous to health and does not require any special handling precautions. SCR technology is relatively dynamic and improvements are being made in low temperature performance, urea delivery systems, system design and alternatives to liquid urea. Indeed, SCR is emerging in the light-duty sector and further NOx reductions are also desired in the heavy-duty sector in urban driving or other low load conditions.
During the Intermittent short phases when the engine runs on a rich air-fuel mixture, they temporarily provide some of the necessary carbon monoxide and hydrocarbons for the reduction of the nitrogen oxides that were stored and now released. NOx
4 NO + 4 NH3 + O2
4 N2 + 6 H2O
6 NO2 + 8 NH3
6 N2 + 12 H2O
Figure 3: Selective catalytic reduction
Source: AECC
Urea injection quality and mixing are complex and critically important. It has been shown that the urea droplet quality from various nozzle designs can impact the deNOx system efficiency by up to 10 percent while the urea distribution across the catalyst can result in efficiency variations from 60 percent to 95 percent. Several types of catalysts are used, the temperature of the exhaust environment determines the choice of which. Originally in Europe, China and India, SCR catalysts were based on vanadium. However, if DPFs are used in combination with SCR systems, zeolites are preferred due to the better high temperature durability needed when the exothermic reaction associated with DPF regeneration can expose SCR catalysts to temperatures up to 800°C. Currently copper-zeolites have the best low temperature performance and iron-zeolites have the best high temperature performance. Copper and iron can be used together for a balanced performance over a broad range of temperatures. Vanadium is cheaper and more tolerant to sulphur, but deteriorates at temperatures greater than 600°C whereas zeolites are very little affected with long exposure at 800°C (50). Like vanadium, Fe-zeolites are quite tolerant to sulphur but Cuzeolite performance deteriorates and can be restored with a desulphurisation cycle. New zeolite are being developed for low temperature conversion without copper and new catalyst families based on acidic zirconia are also emerging. Emerging systems now incorporate the catalyst onto the Diesel Particulate Filter and with a slightly lower deNOx performance (5-10 percent lower NOx conversion) than using separate substrates. Results are mixed on the impact of soot blocking SCR performance; and backpressure is higher for the combined system due to high catalyst loading on the DPF.
Renault is one of a few companies that created a lean NOx trap systems operating by the concept illustrated in Figure 4 the NSC is a discontinuously operating after-treatment system. NOx stores during lean engine operation, and NOx reduction during rich operation phases with higher temperatures. During the capture phase, the NOx Trap surface traps the nitrogen oxide contained in the exhaust gas on a porous carrier in the catalytic converter, which is impregnated with platinum, barium, and rhodium. The platinum converts nitrogen oxide into nitrogen dioxide (NO2). Catalyst inlet temperature sensor
Oxygen sensor
Oxygen sensor Differential pressure sensor
Electronic Control Unit
Temperature sensor
Diesel particulate filter Temperature sensor
Figure 4: NOx trap system with ECU control
Source: Renault
The barium, which oxidises into barium oxide, traps and holds NO2 as part of an aqueous barium nitrate solution Ba(NO3)2. In the regeneration phase, a chemical process called reductive elimination purges the NOx Trap of the stored NOx, with the engine operating in rich-burning mode. The nitrogen oxides are converted into neutral gases, mainly nitrogen. In this way the NOx Trap is regenerate and is ready to go on trapping more NOx. This process created another anti-pollution treatment for diesel engines that could be able to capture the nitrogen oxides (NOx) at the exhaust while still performing the standard oxidisation of un-burnt carbons.
On-Board Diagnostic (OBD) and closed loop SCR control are using either NOx sensors or an ammonia sensor which has a ± 5 ppm ammonia detection accuracy up to about 30 ppm ammonia, and has negligible interference from NOx, HC and CO.
To ensure the NOx Trap operates smoothly, additional (oxygen and heat) sensors are positioned at the intake manifold and on the tailpipe. The data that the sensors capture is transmitted to the vehicle ECU for managing the NOx Trap purge timing and determining combustion modes.
Finally, alternative SCR reductants are being developed as solid urea and magnesium dichloride ammonia storage media. Both have three times more ammonia per litre than liquid urea.
CRT Process
Lean NOx trap or NOx adsorber catalyst The second method of reducing NOx emission is called Lean NOx trap, or a NOx storage converter (NSC) or a NOx absorber. This converter mostly catalyses the reduction of nitrogen oxides to nitrogen. Today’s lean (with high air-fuel ratios) running diesel engines lack sufficient carbon monoxide and hydrocarbons for this reaction. Aside from platinum as catalyst, the NSC converter also contains storage components with high affinity to NOx (Barium compound).
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radiator July 2013
Eminox created an unique process called CRT – Continuously Regenerating Trap to regenerate the diesel filter. The Eminox CRT® system uses a patented process that functions on the basis that soot will begin to oxidise in the presence of NO2 at around 250°C, compared to 600°C with This lower temperature is compatible with the typical exhaust temperature of diesel engines. The CRT® system is made up of two chambers, a highly active platinum oxidation catalyst (DOC) followed by an extremely fine ceramic wallflow filter. The DOC contains a diffuser plate that distributes the continued on page 12
continued from page 11 exhaust gas evenly through the catalyst, the platinum oxidation catalyst oxidises the CO and HC into CO2 and H2O. It also oxidizes some of the NO to NO2. This is the key to the removal of soot collected by the CRT® filter down stream. The wall-flow filter in the second chamber traps the particulate matter in the exhaust gas. This trapped soot is continually oxidized by the NO2, removing it from the exhaust gas. The Eminox CRT® system eliminates over 90 percent of all particulate matter, hydrocarbons and carbon monoxide.
particulates of less than 100 nanometres (nm) diameter with an efficiency of >95 percent in mass and >99 percent in number of particles over a wide range of engine operating conditions. The latest European emissions limit values (ie Euro 5 and 6) are set on the basis of both mass and number counts to ensure control of the ultrafine particles, which are thought to be more critical indicators of health impact.
NOx reduction meanwhile is not guaranteed, is typically in the 5 - 10 percent range. In demanding applications a catalytic coating can also be applied to the filter itself. The CCRT® – Catalytic Continuously Regenerating Trap enables the CRT® to cover a wider oxygen. range of operating conditions, with lower exhaust temperatures or NOx:PM ratio. In the CCRT®, after the NO2 has reacted with the soot trapped in the filter, producing NO and CO2, some of the NO is re-oxidised to NO2 which then reacts with any soot remaining in the filter.
Diesel particulate filters Particulate filters are generally used with diesel engines to remove diesel particulate matter (PM), but in principle can be used with other types of engine/fuel combinations, although these produce less particulate matter. Based on engine technology and application specificities, different filter technologies may be used to reduce particles emissions. Trapped PM Plugged PM
Cells
CO HCs
CO2
PAHs
H2O
SO2
SO2
NO
NO
Figure 5: A schematic of a wall-flow DPF
Source: Meca
Diesel Particulate Filters (DPFs) have been applied to production vehicles since 2000 and are now standard equipment on almost all new diesel cars in Europe. Some buses and trucks meeting the Euro IV, V and EEV (Enhanced Environmentally-friendly Vehicle) emissions standards are equipped with DPFs and most Euro VI heavy-duty vehicles will be equipped with them so as to meet the PM mass and particle number emissions requirements. There is, as a result, quite an active field of development in regeneration optimisation, substrates materials and catalyst improvements plus developments in related On-Board Diagnostics. In the most common type, wall-flow filters, particulate matter is removed from the exhaust by physical filtration using a honeycomb structure similar to an emissions catalyst substrate but with the channels blocked at alternate ends. The exhaust gas is thus forced to flow through the walls between the channels and the particulate matter is deposited as a soot cake on the walls. Such filters are made of ceramic (cordierite, silicon carbide or aluminium titanate) honeycomb materials. Ceramic wall-flow filters remove almost completely the carbonaceous and metallic particulates, including fine
12 •
radiator July 2013
Particulate filter Figure 6: Mercedes Benz E Class DPF
Source: Daimler
Since the continuous flow of soot into the filter would eventually block it, it is necessary to 'regenerate' the filtration properties of the filter by burning-off the collected particulate on a regular basis. The most successful methods to achieve regeneration include: Incorporating an oxidation catalyst upstream of the filter that, as well as operating as a conventional oxidation catalyst, also increases the ratio of NO2 to NO in the exhaust. NO2 provides a more effective oxidant than oxygen and so provides optimum passive regeneration efficiency. New formulations and process development intend to lower backpressure) and to substitute platinum by palladium where ultralow sulphur fuels are available. Formulations incorporating Pd/Pt at a 3:1 ratio had lower light-off temperature (the temperature at which the catalyst starts to work) than Ptonly catalysts (240°C vs. 295°C) in the aged state, generated as much NO2 for passive soot oxidation, and were resistant to sulphur contamination.
Diesel Particulate Filters (DPFs) have been applied to production vehicles since 2000 and are now standard equipment on almost all new diesel cars in Europe.
New formulations are using ceria or zirconia to make the soot react directly with oxygen at the catalyst-soot interface. A recent study shows a new zirconia-based soot catalyst that transfers oxygen from the gas to the soot-catalyst interface for 70 percent faster soot oxidation rates at 75°C lower temperatures. Enhanced versions based on ceria are showing potential to oxidise soot at temperatures as low as 260°C with very little precious metal.
Using very small quantities of Fuel-Borne Catalyst (FBC), such as ceria or iron additive compounds added to the fuel using an on-board dosing system. The FBC, when collected on the filter as an intimate mixture with the particulate, allows the particulate to burn at lower exhaust temperatures (around 350°C instead of 650°C) and increases the combustion kinetics (typically 2-3 minutes) while the solid residues of the catalyst are retained on the filter as ashes.
The third generation of FBC is based on 3 ppm iron allowing a 1.7 litre tank to last the life of the vehicle (240 000 km) and requiring no process for ash cleaning. Diesel Partial-Flow Filters normally use a metallic substrate. The metallic partial-flow filter uses a special perforated metal foil substrate with a metal 'fleece' layer so that the exhaust gas flow is diverted into adjacent channels and the particles are temporarily retained in the fleece before being burnt by a continuous reaction with the NO2 generated by an oxidation catalyst located upstream in the exhaust. It offers an option for reducing PM emissions by 30-80 percent depending on filter size and operating conditions.
ADVERTORIAL
Emission Systems and the New Zealand Fleet
Catalytic converters and oxygen sensors have been fitted to vehicles since the late 1970’s. In New Zealand over half the passenger vehicle fleet has at least one of each. But how much is known about what causes the catalytic converter or oxygen sensor to fail. Chase has been extensively researching the critical questions and has developed an extensive knowledge base on emission systems and the things that can go wrong to the modern vehicle. Chase has been supplying exhaust products to New Zealand automotive workshops and technicians for over 25 years and has developed a range of emission products second to none in NZ. The latest addition to the emission products range is the Walker range of oxygen sensors. Walker is the leading US brand. Walker Oxygen Sensors are precision made in the US for outstanding performance and are manufactured to meet and exceed all original equipment specification and test requirements. Benefits of Walker Oxygen Sensors are:
• Improved Engine Response & Performance Lower Emissions Improved Fuel Economy Longer Sensor Life Meets OEM Specifications
http://chase.co.nz/category/53/Oxygen-Sensors BEFORE MULLITE PROCESS
AFTER MULLITE PROCESS
Figure 7: Acicular Mulite process effects in DPF substrate
Source: Dow
So-called open filters are available in various materials from fibre-based to metallic foams. ‘Open’ filters do not have a storage function. Their efficiency is normally limited and they are usually used in some retrofit applications. There are new DPF substrate materials under development such as the use of - Acicular Mullite, which will enable higher washcoat loadings while minimising backpressure issues. By adding an additional manufacturing process to existing DPF manufacture to create a unique microstructure They are also being designed to reduce overall system costs through the elimination of separate substrate materials as well as providing better system durability. Other new developments in the high-temperature ceramic materials used for DPF production include the manufacture of silicon carbide (LPS-SiC) DPFs for heavy duty applications through liquid phase sintering as developed by the Fraunhofer Institute in Germany and Huss Technologies Group.
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radiator July 2013
A catalytic converter is a flow-through device which cleans gases as they pass through a vehicle’s exhaust systems. Inside the catalytic converter, a catalyst initiates a chemical reaction to convert noxious by-products of combustion to less toxic substances. The specific catalyzed chemical reactions vary with the type of catalytic converter, eg Diesel Oxidation Catalyst (DOC). Combinations with Diesel Oxidation Catalyst and Particle Oxidation Catalyst (POC) are possible too. Chase offers the largest range of Catalytic Converters in New Zealand. Our range includes catcons from BM catalyst (UK), Eastern Catalytics (USA) and Zetti (Australia). Included in our range are products for a wide range of applications including: • • • • •
Euro 3 Universal Catalytic Converters Euro 4 Universal Catalytic Converters Euro 5 Universal Catalytic Converters Manifold Catalytic Converters Direct fit catalytic converters
http://chase.co.nz/category/30/UniversalCatalytic-Converters Chase can provide automotive workshops with training for technicians on emission systems. Contact us today to discuss your training needs. Chase products are available and can be purchased from any of our Service Centres nationwide.
INDUSTRY COMMENT:
MICHAEL
WOODHOUSE Associate Minister for Transport You had a wide and varied business background before entering Parliament, but there was nothing there to suggest an affinity with the transport sector. How have you found that side of your role so far? Having sat on parliament’s transport select committee as a back bench MP, I was able to get into the detail of many of the issues and policies affecting the transport sector in New Zealand. I think the government has been making some really good progress in the transport area and I am excited to be given the opportunity to add to this as the Associate Minister. It’s been a busy start with the launch of the Safer Journeys road safety plan for 2013 – 2015, and I’ve really enjoyed meeting as many industry stakeholders as possible in the first couple of months of my appointment. At the end of the day, we all use the roads, and road safety is an area that is important to all New Zealanders. I take that responsibility very seriously.
The Safer Journeys programme has been going for a few years now; where do you think the biggest improvements have been made, and where do you think the greatest opportunities lie? The road toll for 2010 when Safer Journeys was launched was 375. The respective road tolls for 2011 and 2012 were 284 and 308. The road toll is still too high but we are making good progress. Big gains have been made with young drivers (15-24 years) with a 38 percent reduction in deaths since 2009. The biggest opportunity lies in the more active support for road safety from the general public, including improving driver behaviour. We want to show businesses and individuals what is possible with Safe System signature projects and new road safety partnerships.
Some would claim that despite everyone’s best efforts, New Zealand cannot really afford a newer vehicle fleet or a 5 star roading system. What do you think?
Thankfully, the road toll has been trending down in recent years. How much lower can we realistically expect it to drop? The vision of Safer Journeys is a safe road system increasingly free of death and serious injury and it’s my number 1 priority to keep bringing the road toll down.
We want people to purchase the safest vehicle they can afford. The Right Car website is an excellent tool for people looking to get a new vehicle. New doesn’t always mean expensive either, the most popular low cost car — the Toyota Corolla — is a five star vehicle. This will improve safety for all its owners as it moves through the fleet.
The year-to-date road toll at 13 May 2013 of 94 is the lowest year-to-date road toll on record and the trend since 2009 is very positive, but a low road toll is cold comfort to those who have experienced the loss of a loved one.
Regarding the road system, all Roads of National Significance are being built to a minimum 4 star standard. Risk can be reduced on existing roads with a high risk. The Safer Journeys Action Plan 2013-15 will use the High Risk Intersection Guide and High Risk Rural Roads Guide to identify the riskiest intersections and rural roads and target them for improvement.
The government will continue to work hard through Safer Journeys but we must remember that road safety is the responsibility of everyone.
The National Land Transport Programme for 2012-15 includes many actions to improve high risk roads, particularly on State highways.
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radiator July 2013
Legal and technical changes are useful road safety tools but can only take us part of the way to a safe road system. A shift in public understanding, perception and demand for road safety is also needed.
Transport of course consists of many elements besides cars and trucks, but do you see road as the pre-eminent mode of transport for the foreseeable future? New Zealand’s geography means there will always be a reliance on road transport to move people and freight, particularly outside of and between cities and towns. A fully functioning road system can deliver us safe, efficient and effective links to our domestic and international markets. The government has invested heavily in public transport, particularly in Wellington and Auckland’s metro rail networks.
Some European countries in particular have found ways to favour the uptake of diesel powered vehicles because of their inherent efficiencies. Is this a route we could take in New Zealand?
Some people claim that targeting middle New Zealanders who generally, but not always, have a responsible attitude to drink driving is the best way to reduce the impact of alcohol in road accidents. Others feel that it’s the repeat extreme offenders that ‘need sorting’. Who do you think is right? Recidivist drink-drivers and high risk groups has certainly been the focus for the Government in recent times, and that’s why we’ve taken steps such as introducing interlocks and a zero blood alcohol limit for recidivist drink drivers or high BAC first offenders, and bringing in a zero blood alcohol limit for under 20 year olds. We’ve seen some promising results, and now we’re looking to target others.
With the future of any international accord on fossil fuel dependency and associated carbon reductions looking uncertain, what do you see as the government’s main challenges in terms of transport-related emissions? A big thing the government is doing is investing to build better and safer roads. This means better flows, less breaking and shorter distances for drivers, and with better technology and fuel economy of vehicles, results in motorists using less fuel. We also have a New Zealand Energy Strategy 20112021, which encourages the use of alternative transport fuels. Ethanol is currently exempt from government excise duty, and we have also extended the exemption from road user charges (RUC) for electric vehicles until June 2020.
What was the first car you ever owned, and did you like it? A 1972 Ford Escort 1300 XL, white with red vinyl interior. I loved it and wish I had kept it now!
On average diesel powered vehicles are cheaper to run than petrol powered vehicles. The vehicle market also now has more options for those considering purchasing diesel powered vehicles. The incentives and options are there if people want to base their purchasing decisions solely on fuel efficiency.
DRINK DRIVING We’ve seen some promising results, and now we’re looking to target others.
Productivity and Efficiency
Inventory Control Profitability
Real Time Workflow Data Capture Customer Relationships
Connect and Control systems... ...at your fingertips The leader in specialist automotive software
15 •
radiator July 2013
SAM Computer Systems P: (09) 583 2455 F: (09) 583 2457
E: info@sam.co.nz
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transmissions
Solenoid Codes
Martin Brooks
In the last two articles we looked at solenoids and their operation. This month we will have a look at some codes that can be set when a solenoid faults and also how sometimes what seems to be a solenoid issue turns out to be something else. As an example we will look at one of the calls that we get on a relatively frequent basis relating to a Ford Explorer with the 5R55W/S transmission. The call usually starts something like this “ We have this Ford Explorer that had a solenoid code and we have replaced the solenoid block but the problem is still there” Obviously the first question to ask is what the code was (or is as it has probably returned). In this case the answer is often that the codes were solenoid “C” codes. If we look at the Ford code listing we will see that there is more than one code for solenoid “C” in fact there are five I have listed them here. P0760
Shift Solenoid C Malfunction
P0761
Shift Solenoid C Performance or Stuck Off
P0762
Shift Solenoid C Stuck on
P0763
Shift Solenoid C Electrical
P0764
Shift Solenoid C Intermittent
As you can see the descriptions are less than helpful when it comes to knowing what the actual problem is so we have to look to other ways to diagnose the problem. Of course we could just put on a solenoid set and hope that fixes the fault but there has to be a better way. As always the first step is to carry out a road test to check the actual operation of the transmission. As we are talking Ford Explorer here you may find that you need to carry this out with your scan tool connected and monitor the commanded gear. The reason for this is that certain models have different shift strategies. Some will take off in second gear under light throttle conditions and others will actually miss second gear and shift 1-3. What we need to know is what shift the computer is commanding. Getting back to the codes we also need to look at any other codes that are recorded, it is important to record all the codes that are present when you first scan the vehicle before you clear them. If you scanner hasn’t got a printer or another way to record them then either write them down or take a photo with your smartphone. Actually I will say this again IT IS IMPORTANT TO RECORD THE CODES THAT ARE PRESENT BEFORE YOU CLEAR THEM. For our example we will assume that we have one code that relates to the “C” solenoid the P0761 which is Performance or stuck off. We also have a code P0732 and P0735, looking at the description for this we see that these are 2nd and 5th gear incorrect ratio codes respectively. Now on our road test we may have found that although 2nd gear was being commanded we didn’t feel a shift or the transmission may have slipped, if we were able to get past second without going to failsafe then
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radiator July 2013
we possibly had no 5th gear either. We now need to look at the application charts to see if we can pinpoint the problem. The components applied in each gear are (This is a simplified chart) 1st Forward Clutch and Low One Way Clutch 2nd Forward Clutch and Overdrive Band 3rd Forward Clutch and Intermediate Band 4th Forward Clutch and Direct Clutch 5th Forward Clutch, Direct Clutch and Overdrive Band From this we can see that the item that is common to 2nd and 5th is the Overdrive (Front) band Now we look at the solenoid logic. As we are only dealing with a shift issue I have only listed shift solenoids.
Gear
Solenoid A
2
On
4
Off
1 3
5
On
Solenoid B
Solenoid C
Off
On
Off
Off
Off
On
On
Off
Off
Off Off
On
Looking at this we can see that the “C” solenoid is off for 1st, 3rd and 4th and on for 2nd and 5th. Now we look at the two codes that we recorded. The P0732 and P0735 both related to a ratio code for 2nd and 5th respectively and the P0761 told us that the “C” solenoid was “Performance or Stuck Off”. If we think about this, the ratio codes show that the computer saw that the ratio that it was expecting was not achieved. The solenoid code is interesting as it says that the solenoid either didn’t perform or is stuck off. This solenoid is an on/off type that is normally closed; it will open when energised. Our road test showed us that we had no second gear and when we monitored the computer commands on our scanner we saw that the shift was being commanded. We did not have an electrical code from the solenoid so we can assume that the electrical side continued on next page
transmissions of the solenoid is ok so we now have to decide where the problem lies. There are two possible areas, the solenoid has not responded to the command as expected or we have a fault in the overdrive band area. Now we have to do a little more checking to see where the fault actually is, I am not going to go into details here but checking the solenoid on a tester and/or checking the hydraulic and mechanical integrity of the band application circuit will be a good starting point. Hopefully you can now see that when a code is listed for a particular component it does not always mean that that is the actual fault. As always before you condemn a part you need to make sure that you are replacing a faulty part. Look at the code description and follow through with the complete diagnostic procedure as a shortcut could lead to an incorrect decision. I am always happy to receive feedback or comments and suggestions for this column feel free to contact me at
martin@aceomatic.co.nz
MTA branch golf day
The combined Bay of Plenty and Tauranga Branches had their Golf Tournament recently. Net Winners Pictured were (left to right) Margaret & Pat Deane-Freeman and Bob & Annette Perkins from Auto Super Shoppe Katikati. A great day was had by all and the Fairview Golf & Country Club Katikati put a fantastic spread on at the 19th Hole. Many thanks to our sponsors, MTA, Telecom, EFTPOS N.Z, Marsh, Repco and BNT.
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Freephone 0800 808 820 17 •
radiator July 2013
FEATURE: COMBUSTION
BURNINGISSUE You might think that all fires are more or less the same, but nothing could be further from the truth. JAKE VENTER explains the intracacies of petrol combustion All fuels burn at their
THE COMBUSTION PROCESS
own characteristic
Petrol and diesel combustion are very different animals. This month, petrol combustion is the focus. Petrol is a mixture of various hydrocarbons, ie substances containing hydrogen and carbon. Combustion is a chemical reaction that takes place between these components and the oxygen in the air. The reaction forms the following substances:
temperature. Inside an engine, the fire is constrained by fuel and air supply, as well as turbulence, to such an extent that there are major differences between petroland diesel-engine combustion. In a petrol engine, a single flame, initiated by a spark, is surrounded by a fuel/air mixture, but in a diesel engine many separate flames are created by fuel burning in the hot air that results from a high compression ratio.
• Hydrogen combines with oxygen to form water (H2O) at the rate of approximately one litre of water for every litre of fuel burnt. When an engine is cold, you can usually see water dripping from the exhaust pipe, but later the water exits as invisible steam. • Carbon combines with oxygen to form carbon dioxide (CO2). This is a clear odourless gas, identical to what humans and animals exhale. The amount produced is directly related to the car’s fuel consumption. • The fuel/air ratio is never perfect, so some carbon molecules cannot find enough oxygen to form CO2 and instead form carbon monoxide (CO). This is also odourless but is harmful and potentially fatal. The amount of carbon monoxide is closely connected to the amount of excess fuel (rich mixture) supplied. • Small amounts of nitrogen-and sulphuroxides are also formed from the nitrogen in the air and sulphur impurities in the fuel. In addition, there are usually small amounts of unburnt hydrocarbons present because of uncombusted excess fuel. These components, as well as the carbon monoxide, are to a large extent rendered harmless by a catalytic converter.
UNDER THE MICROSCOPE
Each minute combustion event is significant. In an engine that is running at a constant 3 000 r/
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radiator July 2013
min, which is 50 revs a second or a rev every 20 milliseconds (ms), the actual combustion of the fuel does not take more than about four ms. If you could look through a toughened window into the combustion space above the piston and measure any variables, you would see the following events: • At 20 degrees before top dead centre (TDC), when the piston is 1,1 ms away from the top, the ignition system delivers a voltage spike, lasting about 1,3 ms, to the spark plug. • Initially, the voltage is very high (about 15 000 V) and this creates a sea of electrons by stripping some of the electrons from the fuel and air molecules inside the spark gap. This process, called ionisation, creates favourable conditions for a flow of electrons across the gap. • After three millionths of a second, the voltage drops to about 50 and electrons start to flow across the plug gap. This becomes visible as a spark. • This starts the first phase of combustion – ignition and flame development. At about 14 degrees before TDC, the young flame becomes visible as a string shape between the electrodes and starts to spread. This phase consumes about five per cent of the fuel/air mixture, but there is not yet any rise in pressure in the space above the piston. The next phase – flame propagation – starts about 0,3 ms later, when the piston is 0,4 ms away from TDC, and the heat from the greatly enlarged flame starts to produce a very sharp rise in pressure. In a closed container of still air, this flame would travel in a ball-shape at about 30 km/h to the end of the combustion chamber. However, the violent motion of the air above the piston, caused by the combustion chamber shape as well as the piston’s motion, distorts the
• The maximum temperature of over 3 300 deg C occurs at about 10 degrees after TDC. • The combustion process now enters a critical phase. As it proceeds, the temperature (and hence pressure) in the mixture ahead of the advancing flame rises. This so-called end-gas occupies a shrinking space and the flame approaches. If the temperature rise stays below a critical value the combustion will proceed in an orderly manner. This flame termination phase occupies another 10 degrees of crankshaft motion before the last flame dies against the walls of the combustion chamber. If the temperature rise exceeds a critical value, the end-gas ignites before the flame gets there. This effect is called autoignition and results in such a rapid release of chemical energy that audible shock waves are formed. These travel throughout the engine and can damage pistons and other components.
In an engine that is running at a constant 3 000 r/min, which is 50 revs a second or a rev every 20 milliseconds (ms) ABNORMAL COMBUSTION A normal combustion process, as above, requires the mixture to be ignited by only a timed spark and the flame front to move completely across the combustion chamber in a uniform manner at a normal velocity. If the conditions inside the combustion chamber are not close to ideal, the combustion can become very ragged, usually because of autoignition. This is mostly caused by abnormally high combustion chamber temperatures or pressures brought on by incorrect fuel/air ratios or incorrect ignition timing. It can also be due to using a low-octane fuel or an engine overheating because of a cooling-system failure. Auto-ignition often results in an audible and repeating pinging sound that the driver can hear. This can sometimes be reduced or eliminated by retarding the spark timing.
Pressure curve in combustion chamber for different ignition points 1. Ignition (Za) at correct time 2. Ignition (Za) too soon (ignition lock) 3. Ignition (Za) too late Pressure in combustion chamber
shape and speeds up the flame to about 300 km/h. This is just as well, because the piston will have passed TDC and be on its way down to start the power stroke.
Before TDC
750
500
250
After TDC
00
-250
-500
-750
Ignition angle az
Knock-sensor signals The knock sensor supplies a signal (c) corresponding to the pressure pattern (a) WITHOUT KNOCK
a c
THE KNOCK SENSOR Modern engines often employ one or more knock sensors to warn the ignition processing unit when the combustion is rough. The unit then retards the spark timing in 0,75-degree steps until the knocking stops. From time to time, the processing unit will again advance the timing to optimise it and the timing will stay at this new value if there is no knocking. This very accurate control of the combustion process is necessary to ensure that the catalytic converter can function correctly. This is possible only if the mixture strength is very close to chemically correct and this implies that the engine processor must be able to adjust the mixture strength and ignition timing for each combustion event inside each combustion chamber in a matter of milliseconds. Some engines don’t use a knock sensor, because these devices tend to become unreliable over 7 500 rpm. BMW and others employ special spark plugs that also function as sensors and can detect what the combustion was like, just after they have delivered a spark.
COMBUSTION VARIATION No two combustion events are quite identical. Graphs drawn from data supplied by pressure and volume sensors show that there can be as much as a 10 per cent difference between two consecutive combustion cycles in the same cylinder. This is due to variations in the precise amount and quality of turbulence, or the amounts of fuel and air supplied or the mixture composition. These variations are far less on modern computer-controlled engines compared to the days of carburettors and distributors.
OCTANE NUMBERS In a petrol engine, the fuel has been formulated to create a controlled burn instead of explode when a spark occurs. The octane number of petrol is a measure of this good behaviour. Every grade of petrol has two octane numbers. These numbers, measured on a special test engine, indicate
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radiator July 2013
WITH KNOCK
a c
the relative anti-knock value of the particular grade. This quality depends on the hydrocarbon composition and can be improved by adding anti-knock compounds. The motor octane number (MON) is determined under high engine-severity conditions and is an indication of how the fuel will perform at high engine speeds. The research octane number (RON) is measured under mild engineseverity conditions and gives a measure of the lowspeed anti-knock properties. This is the number usually quoted in Europe and Japan when the octane number of a blend is mentioned in the non-technical press. The RON values are usually higher than the MON values and the difference depends on the particular blend. In the USA, the average between the two values is given.
ADVERTORIAL
PRIZES MAKE BUYING GENUINE PARTS EVEN BETTER VALUE Picture three beautiful babes barbequing bangers and bringing bevies to you and your work buddies. Or better yet, six days of high octane fun, fury and fascination at the Japan MotoGP 2013. One of these prizes could be yours when you participate in the Honda Genuine Parts Scratch, Match and Win game before the end of September. As if there weren’t already enough reasons to buy Honda genuine parts, every purchase gets you one step closer to winning one (or many) of the 400+ prizes up for grabs in the TakeMeToJapan2 promotion. And with over 100 instant prizes in the mix, you might start winning sooner than you think!
“Last year we had a great response to our TakeMeToJapan promotion, so this year we decided to take it one step further by adding the fun and excitement of a scratchie game, along with a larger prize pool.” says Honda’s National Parts Manager Phil Cawdron.
Collecting the letters you need is simple – every time you order we send you one or more scratch cards. Like other crossword scratchies, one scratch card letter reveals all matching letters on the gameboard. Strike the right combination of letters and win!
Phil continues, “Already we get excellent feedback from workshops about our great margins, speedy delivery and high quality product. Our annual promotions give us a chance to say thank you to loyal customers, while meeting some new ones.”
The four lucky winners of the MotoGP top prize will depart Auckland on 22 October and fly to Tokyo to start six days of amazement. Then they will visit a Honda factory, Bridgestone factory and the MUGEN facility before enjoying a weekend at the Honda Motegi complex where the MotoGP takes place. This trip gives the winners plenty of opportunity to experience Japan’s rich diversity and motoring history.
With no limits on how many prizes you can win per gameboard, the more Honda Genuine Parts you buy, the greater your chance of winning. So give the team at the Honda Trade Parts Centre a call on 0800-377-374 or visit parts.honda.co.nz every time a Honda comes through your door.
MTA Public Survey Results Each year MTA carries out a series of surveys using an established partner, Ignite Research. One survey looks at the public’s perceptions of MTA and MTA members. It gives an insight into how the motoring public sees us, what they think of what we have been doing and attitudes towards MTA members. Because the MTA brand forms a key part in our overall ‘offer’, it is important that we know what the public think, and what we need to ensure we remain ‘in touch’. The survey was carried out online in May with over 400 people taking part from across the country. The audience was filtered to ensure we got an even coverage of regions, gender and age. Overall the results were encouraging, with some clear effects apparent from our Hands of the WoF campaign. MTA remains highly visible in the minds of the public, and pleasingly many noticed the campaign; the growing perception of MTA as a safety conscious brand was evident. We are carrying out further analysis of all the surveys we have undertaken and we hope to be able to bring you more details in the near future.
Have you heard of an organisation
Thinking about the overall profile of MTA and any advertising and signage you may have seen, would you say they have a higher
called MTA? 5%
70%
2%
profile, lower profile or the same profile as six months ago?
60% 47%
50%
Yes
40%
No
30%
Not sure
20%
39% 2011 2012 2013 11%
10%
94%
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radiator July 2013
3%
0% Higher
Same - no difference
Lower
Not sure
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AWESOME PRIZE POOL
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21 •
radiator July 2013
ud
In cl
4x
$2
0
(full terms and conditions available at www.honda.co.nz/parts-direct/takemetojapan)
e 0 up s a 0 to top W 2 q o th 0 f ua rk e rie lit H n y sh on d B o da s, d BQ u Pr rin co ts om ks o ke to , o m d gi us f be rl ic or s an yo d u
w
4 Japan MOTOGP Trips 4 WORKSHOUTS 5 42inch LED Smart TVs
an d
on
!
INCLUDES:
road test
courtesy of autotrader.co.nz
Land Rover
Defender 110 > WHAT DO I NEED TO KNOW? The Land Rover Defender’s time is drawing to a close… but it’s not there yet! In fact, the Defender turned 65 this year. Granted, today’s Defender is not exactly like the original one – famously, only one small component has carried through that whole time – but it’s also so close in appearance, concept and ability that it really doesn’t matter. It looks and feels like a 65-year-old car. In fact, there’s a 65th anniversary special on the way, the LXV. That’s not the car featured here: instead, we’ve got the proper 110 station wagon, in glorious United Nations white. Just like an old-school Land Rover should be.
> WHAT’S IT LIKE TO DRIVE? Quite terrible. The engine is relatively modern – added to the range in 2007, it’s a Ford unit borrowed from the Transit van family – and produces peak torque at less than 2300rpm. But it’s also noisy and completely breathless beyond 3500rpm, which means you have to stir the enormous gearlever along in an exhausting fashion. You don’t even whisper ‘crossover’ in the same county as this car. It’s a hardcore off-roader, pure and simple. It has a separate ladder-frame chassis, tyres with bouncy sidewalls and very little interest in roads that are sealed. Or any roads at all, really. The handling is approximate to say the least, the ride ridiculously unsettled. To complain about these things is to show you don’t understand the Defender at all. So I won’t.
22 •
radiator July 2013
Words David Linklater pictures supplied
Get one while you can, because it makes you feel great and it’s a surefire classic. But have another car as well.
> IS IT EASY TO LIVE WITH? Well, there’s certainly a sense of occasion. The cabin architecture is still old-school, even though it has been cleaned up a lot over the years – the plastic mouldings fit together nicely, the instrument cluster is crisp and the switchgear is neatly arranged. But you still get an enormous steering wheel and gangly gearlever. Seating in all positions is sit-up-and-beg, but it wouldn’t seem right any other way. Our car had the optional seven-seat configuration, so I can assure you that children love climbing up onto the rear step and into the back through the side-hinged door. Like I said, a real sense of occasion.
Base price: $71,500. Powertrain and performance: 2.2-litre turbo-diesel four, 90kW/360Nm, 6-speed manual with low-range transfer, part-time four-wheel drive with locking centre differential, Combined economy 11.0 litres per 100km, 0-100km/h 15.8 seconds.. Vital statistics: 4600mm long, 2134mm high, kerb weight 1955kg, 16-inch wheels on 235/85 tyres.
> SHOULD I BUY ONE? The Defender really is dreadful by modern standards, even when compared with other hard-core off-roaders. A Land Cruiser 70-series, for example, is just as capable in the rough but vastly more refined on-road in every respect.
We like: A true classic, super-tough, sense of occasion, everybody loves it. We don’t like: Classic can be a synonym for ‘obsolete’, noisy, uncomfortable, and expensive How it rates: 1/10 or 10/10 depending on your point of view
The Defender really is wonderful by any standards, because it’s an icon. A piece of history. A conversation point. An awesome thing, and absolutely the last of its line. New European safety laws will kill it in 2015 and Land Rover has made it very clear that its replacement will not be retro. Which makes sense, because the Defender certainly wasn’t when it was launched... in 1948. No, the new model will be just as tough but also forwardlooking, with broader buyer appeal. Because as much as everybody loves Defender, hardly anybody actually buys it. Land Rover has said it isn’t interested in building a car that sells in such tiny numbers (currently less than 20,000 per year globally).
23 •
radiator July 2013
The cabin architecture is still old-school, even though it has been cleaned up a lot over the years – the plastic mouldings fit together nicely, the instrument cluster is crisp and the switchgear is neatly arranged. But you still get an enormous steering wheel and gangly gearlever.
David Linklater has been road testing cars and writing about them for nearly two decades, both in New Zealand and Europe. Whether it’s a Ford Fiesta or a Ferrari FF, he can put a car in context and put you behind the wheel. Check out his expert opinions at www.autotrader.co.nz
From where I'm standing... For the 6th round of the V8 SuperCar Championship the teams packed up their gear, loaded it into two Boeing 747 freighters and headed off to the good old US of A. Taking the Championship to the ‘States’ felt much better than to the Middle East where V8 Supercars were not recognised. Americans love big V8 cars and let’s face it, the USA is the home of Cubic Inches! The opportunity for the series to race at the brand new Circuit of the America’s in Austin Texas was a huge one! Texan’s are rightly proud of their state. Austin in particular has a strengthening economy, and is attracting around 500 new people a week to live there. The Circuit of the America’s in Austin is certainly big, that’s for sure and I was lucky enough to be at the first Austin 400 with a Williments Travel Tour Group from New Zealand. The circuit and surrounding facilities are impressive. The 5.5km long track is built on a 900 acre site and was built to host the return of the US F1 Grand Prix. It’s typical in design with the newest F1 track mentality - really wide, with huge run-off areas and multiple corners. With 20 turns it has more corners than any other circuit on the V8 Supercar calendar and it has a substantial incline towards the end of the front straight. It’s quite spectacular and typically is only really obvious when you see it for real. The SuperCars used a shortened version of the track which cut out the 1 Km long back straight, this still resulted in a 1min 33sec lap time though. Traditionally, these long, corner orientated tracks don’t deliver the best racing for our cars and often the “Big” teams tend to get on top of the setup quicker than those with fewer resources. I thought the racing was pretty good, some of it was a bit predictable, but that isn’t unusual. Pitstops were back on the agenda and some teams looked a bit out of practice; Mark Winterbottom being the big loser again with wheel issues. Three drivers dominated the results taking out 11 of the 12 podium spots between them. Kiwis Fabian Coulthard and Shane Van Gisbergen featured prominently, especially Fabian who grabbed a pole and a win during the weekend amongst other top 3 results.
In comparison to the sunshine and heat of Texas, Pukekohe turned on typically patchy weather for the latest round of the V8 SuperTourers. Unfortunately some drivers didn’t seem to realise they’d need to alter their approach to take the wet conditions into account, and so the first two races on the Sunday were marred by major incidents. Several cars sustained heavy damage and were finished for the weekend, pretty much before the racing was more than a lap or two old. It seems some need to be reminded of the old cliché - To finish first, first you must finish!! It was a case of “Driving to the Conditions” all day. Saturday had been very wet and even though all three races were run on slick tyres, a river of water flowed across the track at the exit of the last turn all day Sunday making for some hairy moments! I spent most of the first two races battling with Shane Gis, although he managed to pip me for the win on both occasions. The final race for the day was held under more settled weather. I finally managed to get around SVG at the start. The car felt the
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best it had all weekend, and the two of us basically went head to head for the whole race, pushing as hard as both of us could go, taking a tenth of a second off each other every other lap for 32 laps. Thankfully there were no incidents or safety cars during the entire race. Interestingly I was managing lap-times in the high 1.04 mark – which was about 1 second off the fastest race time set by the V8 Supercars a few weeks earlier. I think that says plenty about the quality and the value of the product that is V8SuperTourers and it’s providing teams and spectators alike with plenty of bang for buck. So coming away with two seconds and a first was another good result and extended my lead in the championship. Ant Pederson continued his consistency to stay within striking distance and SVG moved up some spots to become a real contender. I recently visited Northland as part of the Murph In Schools programme. After a couple of great sessions in suburban Auckland, where we managed to grab some live television coverage courtesy of TV3 I headed off north. Travelling as far north as Kaitaia during our week on the road, it was largely new territory for everyone involved. The students up that way seem to struggle to get on to the itinerary for lots of programmes, so it was great to be able to spend time with them and the Teaching Staff and it was seriously appreciated. Some of the schools were quite small, even by New Zealand standards, but we got a warm welcome and had attentive audiences, wherever we went. It is an eye opener getting a look at some of these isolated schools and how some of them seem to have been forgotten by the education dept. The college at Kaikohe was once a large thriving school that was central to a wide community. It has had a long period of a falling roll and a growing truancy record, but a well needed $5 million injection is about to begin which will hopefully see a change in those issues. Extra incentives has enticed a large number of the students to enter the Facebook contest we run as part of the programme, hopefully this means that the information we are passing on is being absorbed and the attitudes are continuing to change.
Best wishes
mediation Alan Barr MTA Mediation Advisor
What’s contained in a typical vehicle service? Some repairers offer menu services, some follow manufacturer prescribed schedules and some do what the customer asks for. What do you do?
What’s in a service? A recent caller told us her car had been regularly serviced by a particular workshop. A week after the most recent service, the car’s engine overheated. Away from her usual location and seeking assistance she went to a different workshop. There they found the problem was due to a corroded cooling system. All the hoses, pipes and frost plugs were in very poor condition and there was no evidence of coolant inhibitor. They suggested her problems were likely attributable to her not servicing her car regularly, as the engine was in such a poor state, they recommended a replacement engine as the most economical repair. Naturally, the owner was shocked at hearing this and reviewed her service invoice history. Her repairer invoices typically described changing the engine oil and filter, checking all fluid levels, lubricating catches/latches, tyre pressures etc. Over a period of six years, apart from the engine oil, none of the services described changing any other fluids. In that time frame, we think you’ll agree, the coolant and brake fluid as well as other items as recommended in the manufacturer’s service schedules should have received attention. So that begs the question in our caller’s case – why wasn’t it recommended to her that her car’s cooling system required servicing? She was never going to ask for it specifically as she didn’t know what a service consisted of; she relied on the workshop to advise what was required. Customers say they can rely on you and your expertise, therefore you need to apply that expertise. There can be a fine line between basic servicing and up-selling, and repairers have a duty of care to appraise vehicles while in their care for work. Consider the overall state of the vehicle when working on it. If you think the coolant and other fluids and filters are not up to standard, call the customer and recommend their replacement. If you don’t get the go ahead for that work, note it on your records and importantly note it on the customer’s copy of your invoice. It’s going to save you if a problem arises from the customer disregarding your recommendations. If you aren’t already, you should make yourself familiar with manufacturers recommended service schedules. All the information is usually in the customer’s handbook. If you’re ticking off a customer’s vehicle handbook acknowledging you’ve carried out the service as per the manufacturer-recommended service schedule, make sure you are in fact following it. This is especially so in cases of drive train components and any recommended fluid change that is applicable. If a fluid change at a particular odometer interval is called for, do it and make sure you support it in your records and on the customer invoice. If, for example, you miss a recommended lubricant change and there is a subsequent component failure attributable to lubricant breakdown, you can expect to be facing a case for compensation. Customers do rely on your expertise – isn’t that why they have come to you? Qualification of what your service is likely to provide them is important and taking a professional interest in the wellbeing of their asset reinforces their confidence and will pay dividends for you in the long term.
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radiator July 2013
I can take it back... right? The “cool down period” One of the more common enquiries we get in the Mediation Centre is a customer wanting to know how long the “cool down period” is in which they can return a vehicle. It’s a quick and simple answer, there isn’t one (although that will change when the changes proposed under the Consumer Law Reform become law). A correctly completed Vehicle Offer and Sale Agreement (VOSA) is a legally binding contract and unless there is a substantial fault in the vehicle, there is no right of return. Explaining to a customer that there is no right of return for vehicles does become a little hard. Most customers would have returned a good at some stage in their lives for an exchange or refund. However, a car is not a TV or a pair of jeans. Most clothing retailers will exchange items as part of store policy and it is usually to keep customers coming back. A retailer’s return policy is a business decision and not a legal requirement. The Credit Contracts and Consumer Finance Act 2003 allows a purchaser to cancel a finance contract within three and seven working days after the terms of the contract have been disclosed to them. This does not give them the right to cancel the sale. If a customer cancels their finance contract they must find an alternative method to pay for the car within 15 working days.
mediation Julian McMullan
MTA Mediation Advisor
function. The purchaser was under the misconception that she could cancel the sale simply by cancelling the finance contract. The rather observant member had a suspicion this was the purchaser’s intention and had completed the VOSA and Consumer Information Notice (CIN) correctly, along with the finance agreement. The (rather sneaky) purchaser still owns the car. If you suspect a customer has the intention to return a vehicle, physically hand the purchaser the finance disclosure document and point out to them they only have three working days to cancel. If you choose to send the finance contract via mail, then they have seven working days to cancel. If the customer cancels the finance contract within the defined period, the finance company can still recover reasonable expenses. Make it clear to the customer that if they cancel the finance contract they still own the car and have to pay for it. If you find yourself in a situation where the finance has been cancelled and the purchaser has not paid for the vehicle, clause 3 of the terms and conditions of the MTA VOSA spells out your rights in regard to retention of title to the vehicle.
In the Mediation Centre we recently dealt with a case involving a purchase on a Friday before a long weekend. The buyer attempted to return the car after a 550km trip to a family Customer problems, or problem customers? One solution: Call MTA’s Mediation Service – another benefit of being an MTA member
MEDIATION LINE 0508 682 633
advocacy We go into bat on your behalf yet another benefit of being an MTA member
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radiator July 2013
AUTOTEST
advocate Dougal Morrison
This column gives an update on the activities of the MTA Category and Advisory Committees and the Advocacy and Training Team, including the Mediation Service.
Any feedback you have would be appreciated, either to the Committee Chairperson, whose details are in the back of Radiator, the Committee Manager or me. email dougal.morrison@mta.org.nz or Tel 04 381 8816.
Legislation/Consultation Vehicle Standards Compliance Amendment Rule (No 2) 2013 – WoF/CoF frequency MTA made a submission on the Vehicle Standards Compliance Amendment Rule, which will bring in to force the decisions the government has made on changes Warrant of Fitness (WoF) and Certificate of Fitness (CoF) frequency. Key points in the submission were:
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• •
Support for phasing in the introduction of annual WoFs for 2000 to 2008 vehicles, but recommend this start 6 months later than proposed by government, ie 1 April 2014 for 2004 to 2008 vehicles and 1 October 2014 for 2000 to 2003 vehicles. The later phase-in concept as supported by all major industry stakeholders: MTA, VTNZ, NZAA and VINZ, in a joint letter to NZTA. Reduce the proposed three year period before the first inservice WoF is required to two years.
That veteran and vintage vehicles be subject to an annual WoF.
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Support the CoF variable frequency changing to three to 12 months, with the default remaining at six months.
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Require rental cars to be given a WoF, annual for the first year then every six months.
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Request that NZTA:
actively promote the requirement for a WoF no older than 30 days at the time of sale of a vehicle enforce this requirement in the Compliance Rule. send out the first mandatory in-service WoF reminder to new vehicle owners consider improving the WoF inspection and administrative processes in Phase II of the WoF/CoF review. MTA’s submission is available on the MTA Website.
Anti-Money Laundering/Countering Financing of Terrorism Act 2009 This new law took effect 30 June 2013. All dealers will be impacted to one level or another.
Dealers who operate their own finance ledger/finance company are directly and fully impacted. They need to understand their obligations. Failure to comply will have serious consequences.
Dealers who only use external and independent retail finance suppliers do not have any direct compliance obligations, but their finance partners do. They in turn will put new requirements on the dealers who use their services, meaning dealers will likely be asked by external finance suppliers to seek more detail from finance applicants (ie customers). More significant proof of identity (eg passport, proof of address) and declaration of source of wealth and funds are likely. Ownership of companies or trusts will have to be fully disclosed, and any individual person having an ownership stake of 25 percent or more will have to be identified and supply proof of identity. Finance partners will advise dealers about what information they now need to supply as part of every retail finance application. For a fuller explanation about why this Act came into effect, and what dealers now need to do, refer the article on page 44 in this edition of Radiator.
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Targeted Review of Qualifications Based on industry feedback, the review of automotive qualifications has been put on hold with the New Zealand Qualifications Authority (NZQA). This will enable the NZ Motor Industry Training Organisation Inc (MITO) to undertake further consultation on the draft qualifications proposed at the end of 2012. The Light Automotive and Heavy Automotive Working Groups will be reconvened. MITO will propose to NZQA that the Collision Repair qualification development be allowed to proceed.
Category and Advisory Committee Initiatives Auto Air Conditioning, Heating and Ventilation Reminder: MTA Code of Practice update and compliance A minor review of the MTA Automotive Air Conditioning Code of Practice has been completed to update it with compliance and training requirements such as that for HSNO Approved Fillers. Members are reminded that under MTA standards they are expected to adhere to this code of practice when carrying out any auto air conditioning activities. The Code is available to download from www. mta.org.nz/autoac.
Automotive Technology Committee Meeting 21 May 2013 The Automotive Technology Committee and chairs of the Franchise Dealer Committee, Motorcycle Committee and Heavy Vehicle Advisory Group met on 21 May. The key points discussed were:
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Review of the MTA submission to the Land Transport Rule Vehicle Standards Compliance amendment (No 2) 2013. The outcomes of this review are reported above under Legislation.
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Consideration of the technical content of two checksheets being considered by the MTA:
A basic vehicle safety check that could be undertaken between Warrants of Fitness for owners who wanted assurance their vehicle was safe, or that could be undertaken alongside other servicing. It was not intended this cover all WoF items. The committee did not believe this check should be connected to the WoF, suggesting rather a health or seasonal check. MTA is to consider design and a name for this service. An update of the current MTA pre-purchase checksheet. This was originally designed for dealer members, with intention to make it friendlier for repairer members to use. MTA is also considering the design of this form.
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input into a vehicle lifecycle value model being developed for the Ministry of Transport.
MTA member category equipment list The Automotive Technology Committee has introduced changes to equipment lists it maintains. Many of these are minor, and in some case simplify the earlier lists. Three specialist categories join the automotive electrical sector in requiring a scan tool: Alternative fuel, Brake and Transmission specialist. The Automotive electrical category no longer needs a 4 gas analyser. With WoF information now accessible online, three categories have had this added to their equipment list: Automotive repairers, Exhaust specialists and Tyre specialists. Tyre specialists are required to have proof of access to a
scan tool and they also only need a tyre cage if they service split rim wheels. The suspension specialist list has been removed as this category no longer exists. All changes are available on the MTA website at http://www.mta. org.nz/minimumequipmentlists.
Collision Repair and Towing Collision Repair Committee Meeting The MTA Collision Repair committee met in May to discuss topical agenda items. Key points are as follows:
• In-Service Repair Project – The Insurance Council of New Zealand Motor Assessing Technical Working Group will meet to discuss the potential development of minimum standards for structural repairers. Once this has been completed they will deliver this to NZTA for discussion by all stakeholders.
• The Environmental Protection Authority is currently
looking to develop a way of standardising warning signs on hazardous substances containers and signage which would indicate the type of personal protection equipment required when using such substances.
• MTA Environmental Standards for spray painting were
discussed, as MTA Business Managers have asked what they should look for when carrying out these inspections. The Committee agreed the business owner must be able to prove the spray painting operations were compliant and had undergone an annual inspection by an independent business.
• Administration Costs – It was agreed this is a major
issue within the industry. With the introduction of digital assessing, repairers were being asked to carry out more administrative functions, without any form of compensation. The committee agreed to carry out a detailed investigation into this issue.
• PartsTrader - The committee was joined by Steve
Messenger, General Manager PartsTrader and Joe Ede, PartsTrader Business Analyst. Steve reported that the feedback and ratings process was now working well and producing quality data thus allowing repairers and suppliers the ability to know the business integrity of the company they were dealing with. The controversial “Quality Assurance Programme” is now in place with the intention to ensure that all PartsTrader participants will be compliant by March 2014.
The session concluded with discussion on possible implementation of a “Parts Standard” practice and how this could be achieved. From a repairer’s perspective this would be welcomed as it would ensure that there would no hidden surprises when a part was received; the suppliers, however, believed that it may cause greater confusion.
MTA Collision Repair member Forum The inaugural MTA Collision Repairer Forum was held in Auckland at Giltrap – Audi showroom. This was a resounding success with the audience being entertained by several guest speakers. The evening ended with an open forum where members of the audience were invited to share their thoughts on what MTA had to do to make a difference within the industry. Plans are underway to hold more of these forums in other areas.
Changes to Protection from Fire Requirements On the 10 April 2103, the new Acceptable Solutions C/AS1 – C/ AS7 replaced the old single acceptable solution C/AS1, for buildings without complex systems or features. This relatively straightforward set of solutions is based on the risk presented by activities in a building and now specifically mentions spray painting operations. Further information on what this means to you can be found in the Bodywork article, on page 35 of this issue of Radiator.
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Environment MTA Environmental Standards Thanks to a big effort by the MTA Business Managers, nearly all members have completed their first survey for the MTA Environmental Standards. Many members who have previously had a survey are now having their progress with meeting the standards updated during their member review. In September 2011 the MTA Board decided that by 31 May 2014, it will become a membership requirement to meet the standards. The site survey is an important step for members to understand environmental risks and identify opportunities to improve environmental practices – these actions often involve managing oil storage and having spill kits. For information see www.mta.org.nz/environment, contact your Business Manager or call Liezel Jahnke at MTA Wellington.
Heavy Vehicle Advisory Group CoF survey MTA has undertaken a survey of 154 MTA heavy vehicle repairers, gathering on their views on undertaking CoF. Members were asked to list in order their preferences relating to:
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No change – only Independent Testing Stations (TSDAs) should be able to undertake CoF B inspections.
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A partial change – where an approved and independent CoF B inspector could inspect heavy vehicles inside a qualifying repairer/fleet operator premises, assuming that appropriate test equipment was available.
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Open up the CoF B market, meaning repairers could participate in the CoF B market if they met premises and equipment criteria and employ suitably trained and authorised inspection staff. Also TSDAs would be permitted to enter the repair market, assuming they had suitable premises.
The preferred choice of the 64 that responded to this question was Number 25 14 25
Preference No change Partial change Open up the market
Percentage 39% 22% 39%
This spread shows a wide range of views are held. It indicates consultation is necessary to understand the effects of changing CoF inspection participation on delivery of CoF across New Zealand, inspection quality and effects on industry participants and the wider public: all those who share the roads with heavy vehicles.
Service Station and Convenience Store Tank options tool available MTA has commissioned a basic modelling tool for members considering changes to their fuel tank ownership arrangements, or retanking sites. The tool provides initial guidance and highlights considerations when dealing with fuel tank issues; however, all members are strongly advised to obtain full financial and legal advice before making any decisions. For more information or to download the tool, visit www.mta.org.nz/tankoptionstool.
Dealer Committees The annual MTA Dealer Attitude Survey is currently in process. Franchise dealers have been sent the email link to the survey. If you are a franchise dealer, please take the time to complete the survey – it is the one opportunity each year for dealers to have their say about franchise affairs. You can rejoice or moan about your franchise all year, but this is the only time it matters. The survey ensures the collective voices are captured, summarised, and fed back to the only people who can ultimately change the game. You owe it to yourself, your fellow dealers, and your franchisor to complete the survey. Do it now. Call Rochelle or Tony at MTA if you haven’t seen the survey. The Motorcycle Dealer attitude survey will be sent out shortly.
Students lap up Murph’s message Greg Murphy has been touring the upper North Island recently, delivering the MTA ‘Murph in Schools’ road safety programme to senior secondary school students. The programme, now in its seventh year, has visited schools in the Bay of Plenty, Auckland and Northland regions over the past few months, and has received some great feedback along the way. Greg has the ability to really get through to students. He talks to them on their level and uses examples from his past, as well as lessons he has learnt in the high-speed world of motor racing to raise key road safety messages. “It’s all about preparing them with the knowledge they need to be safe on the road. Things can go wrong so quickly, so it’s vital for these young drivers to learn to drive to the conditions, keep their cars safe and roadworthy, and get as much driver training and experience as possible”, says Greg. The key messages he delivers to students during the presentation provides them with a ‘personal warrant of fitness’ checklist, to help them become safer young drivers. These include: 1. 2. 3. 4. 5. 6. 7. 8. 30 •
Get proper training and supervision Keep practicing your driving skills Ensure your car has a current WoF and Registration No dodgy modifications No alcohol or drugs No distractions Always be looking ahead Obey the rules – they’re serious
radiator July 2013
Radiator spoke to two students from Kings College Road death statistics (at the time of going to print) (Auckland), Harry Clark and Thomas Hillary, after their Casualty rates for 15-24 year olds (From 1January) school visit. Here’s what they had to say: “It was really interesting to hear from Greg about his 2012 30 experiences on the public road and on the racetrack. The statistics about how many young people are dying 2013 24 on the road is quite scary. There’s a lot of things that can and will go wrong if we’re not careful. It’s great TOTAL Road deathS BY REGION FOR 2013 to know how to keep safe and out of trouble. It was (as at 3 June 2013) also really good to be able to talk to Greg too, he’s a legend”, says Harry. 2012 2013 Northland Auckland
17 24
Waikato
18 17
Bay of Plenty Gisborne and Hawkes Bay Taranaki Manawatu / Wanganui
8
9
16
6
6 2 12
6
Wellington
6 7
Nelson / Marlborough
2
3
West Coast
3
2
Canterbury “I enjoyed meeting Greg and learning about all the facts and statistics, and what can go wrong. When I start driving I’ll definitely make sure my car is up to standard with a current WoF and registration, with no dodgy modifications. I think everyone here learnt quite a lot from Greg, and will take a lot on board from the presentation”, Thomas adds. Armed with new collateral and a Facebook competition, students had something to take away from the experience as a reminder. Students were encouraged to visit the Murph in Schools Facebook page, answer five simple questions from the Murph in Schools presentation, and they’d be in the draw to win one of three MTA prize packs for themselves and their school. Winners of this competition were: Tamika Marston from Otumoetai College, Joshua Archibald from Kings College and Jonathon Henare-Toka from Kaitaia College. The Murph in Schools programme will continue spreading the road safety message later this year, visiting students in the Southland and Canterbury regions in August. MTA produces the Murph in Schools programme in an attempt to curb unnecessary road accidents involving young drivers, and hope to continue doing so for years to come.
7 8
18 19
Otago
8 3
Southland
3 1
Road death statistics source: NZ Transport Agency
Take advantage of special rates as an MTA member. Official communications supplier to the MTA
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radiator July 2013
bodywork Bob McCoy MTA Collision Repair Manager
Collision Repair Update
Collision repair forum shines
by Bob McCoy, MTA Collision Repairer Manager
A visual splendour of German technology and engineering greeted attendees as they arrived at the prestige Giltrap-Audi showroom in Auckland, for the MTA Collision Repair Forum on 22 May. The evening kicked off with MTA Chief Executive Stephen Matthews welcoming those who had braved the rough weather to be there. He shared MTA’s views on how we see the current state of the collision repair industry with the crowd. The focus then changed with Warwick McCormack, Director of Learn.Fast, who gave an informative and at times humorous presentation on ‘Micro Marketing’. He walked those present through the path to gaining new business with existing customers, and how to put your best assets to work without spending more money. Owen Evan, owner of Evans European, and a kiwi motorsport legend in his own right, then gave a wonderful insight into his son Mitch’s motorsports achievements. In particular the conquests which helped him win the world GP3 title in 2012, and the challenges he now faces as he moves into the world of GP2 this year. It was great to see him on the podium at the Monaco Grand Prix last month, having secured two 3rd place results. Well done Mitch.
The evening ended with an open forum where the audience was invited to share their thoughts on what MTA needs to do to make a difference within the industry. It was great to hear some of the ‘left field’ ideas which we will take away for consideration.
As a collision repair business owner, Owen then gave his perspective as to where he sees the industry today, and what needs to change in the future.
Feedback from attendees indicates that the evening was a resounding success, so we will be looking to hold more forums throughout the country in the coming months.
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radiator July 2013
Profile
B J Meuli Panelbeating Ltd
New Plymouth (Central)
Name: Barry Meuli
What attracted you to the industry? I enjoyed working with metal, repairing things and learning hands-on skills.
How long have you been in business? 32 years
How many staff do you employ? At present I employ 4 staff: 3 tradesmen and 1 administration person, and myself. I’ve tried a few young fellows lately – but I must be getting old and grumpy, they just didn't seem to cut the mustard
How long have you been a member of MTA? 3 years.
What do you see as the benefits of being an MTA member? • The well recognised MTA brand. • Meeting with people involved with the motor industry in areas other than the collision repair side. • Loads of industry information and backup available.
What do you like about the collision repair industry? I still like overseeing the large structural repairs, especially 4x4s and working with the high quality equipment we have available. I’ve also made a lot of friends in the industry, and with customers.
If you could, what would you change in the industry? I'm working fairly hard with MTA to get the industry officially recognised (ie registered repairers). I would love to see real time/real money for our efforts and invested capital.
What is the most unusual vehicle you have repaired? A boat that landed on the roof of the car that was towing it (fixed the car too!).
What is your favourite holiday destination? The island of Maui in Hawaii – hunting and fishing with local friends while the wife cruises the malls!
Who do you most admire and why? John Key – he proved that if you work hard enough and set your goals high enough, you can go from anywhere right to the top.
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radiator July 2013
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radiator July 2013
Cars designed not to crash? Honda’s ‘helping hand’ With the launch of the 2013 Accord, Honda's top class Advanced Driver Assistance Systems (ADAS) is introduced to the New Zealand market. This state of the art safety technology is designed to give drivers a ‘helping hand’, and has the potential to reduce the chances of an accident. The ‘helping hand’ is a set of active safety technologies that help control the vehicle at speed. ADAS specifically includes Adaptive Cruise Control, Lane Keep Assist and Collision Mitigation Braking Systems. ‘Helping hand’ technology includes ADAS and a further range of features. Adaptive Cruise Control expands cruise control to allow the vehicle speed to fluctuate with speed variations in traffic flows and retain a selected following distance. Lane Keep Assist is designed for dual carriage-ways and keeps an eye on the lanes so when the driver’s attention is diverted the vehicle doesn't drift across lanes. These two systems reduce fatigue from the "small stuff" of driving. That fatigue is not immediately apparent until relief is experienced through these systems. Collision Mitigation Braking System (CMBS) adds an extra layer. When travelling at speed, it can be difficult to assess how much a vehicle in front has slowed relative to the drivers’ car and this can lead to collisions. CMBS detects significant speed variances and alerts the driver to potential collision situations with time to avoid or reduce speed. This is done through three alerts, plus an initial application of braking and seat belt slack is retracted in case of collision. Travelling at night can be tiring. Oncoming traffic means the continuous need to flick between high and low-beam headlights. The HighBeam Headlight Support System automatically changes from low to high beam on clear roads
and back to low beam when following another car or when an oncoming vehicle is detected. On motorways, changing lanes can be one of the most dangerous manoeuvres, as it can be difficult to see in the blind spot. Honda's LaneWatch Blind Spot Monitoring system shows the left hand side blind spot on an 8 inch monitor. The screen shows the left hand lane from the side of the vehicle out to an 80 degree angle, letting the driver know if they are moving into clear space or if there
is the potential for a collision. The Accord’s Helping Hand features also include Vehicle Stability Assist, Trailer Stability Assist, Active Cornering Headlights, Tyre Pressure Monitoring System, rain sensing wipers and more, allowing drivers to focus on core driving skills and reduce fatigue. Drivers retain control of the vehicle, but they don't need to spend so much effort on the “small stuff”, arriving fresher and safer at their destination. Source: Honda New Zealand Ltd
Building code changes affect collision repair industry Changes to Building Code clauses for ‘Protection from Fire’ may affect your business. On 10 April 2013, The Ministry of Business, Innovation and Employment (MBIE) introduced the new ‘Acceptable Solutions’ (C/AS1 - C/AS7) amendment to the Building Code. These have replaced the previous single ‘Acceptable Solution’ (C/AS1), for buildings without complex systems or features. This relatively straightforward set of solutions is based on the risk presented by activities in a building, and now specifically mentions spray painting operations. To find out what exactly this means for you, I met with Nick Saunders, MBIE’s Senior Advisor Building Standards Building System Performance, Infrastructure and Resource Markets. Nick advises that the requirement to have a sprinkler system installed applies to new buildings designed using the Acceptable Solutions only. It is possible to have the new building specifically designed and a sprinkler system may not be required in this case, this will need the services of a qualified fire engineer. If an existing business adds or replaces a spray booth, Nick confirmed that there was no requirement to have the building retrospectively fitted out with a sprinkler system. This also applies to alterations which you may make within your building. An “as near as reasonably practicable” approach is taken. As an MTA member it is your responsibility to ensure that your premises comply with all national and local authority requirements, including those for hazardous substances and resource consents.
For further information contact Bob McCoy, MTA Collision Repairer Manager.
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radiator July 2013
ADVERTORIAL
Repco opens doors to university Repco New Zealand is on a mission to educate and up-skill its employees. But they’re not taking the usual approach seen by other companies. Repco has opened its very own university where employees will learn more about the automotive industry and eventually achieve a national qualification, from certificate level through to a university diploma. Mark Brunton, Executive General Manager, Repco New Zealand, says they have never been one to follow in the footsteps of others and are thrilled with Repco University – an industry first initiative. “It is an exciting program that supports the ongoing career and professional development of our people, and helps build the leaders of our future.” Employees keen to expand their knowledge will start with the essential Foundation Skills – the core skills that instil the confidence required to work on the frontline of the business. These skills are prerequisites for all team members considering applying for the higher level Repco University Program. Specific skills gained at this level include understanding how cars work through an online module; knowledge
in automotive parts; and mastering Repco service standards. Employees will also achieve a Sales and Service qualification at this stage of the program. “Induction is mandatory for all employees and features classroom sessions that are run by our managers. They are interactive to make sure all participants are engaged in learning. Further assistance is available via our Facebook learning community page,” says Brunton. Step two is Repco University – an innovative career development model designed by Repco, aimed at supporting the further development of high performing and committed team members. Cross crediting is available for those who have already acquired qualifications from
outside the Repco University. “Our hope is that Repco University helps our employees in the short term through upskilling, and also creates long term career opportunities,” says Brunton. Each Repco University level contains a unique mix of theory and practical elements. These include; on-the-job training, national qualification(s), classroom based courses, and on-the-job skill assessments. Employees who successfully progress through each level of training will make their way to the highest qualification – Area/ Area Trade Manager. Here, they will also be eligible to apply for a national university level business qualification. Approved applications to Repco University are, in most cases, fully funded by Repco
Profile – Rachelle Oxnam
MTA Communications and Marketing Coordinator What attracted you to the role?
Having finished university in November 2012, I was eager to get into a role where I could further develop what I had learnt through study. I saw the Communications and Marketing Coordinator role as a great place to start building my career, and what a nicer place to do that than at MTA.
What is your background and where have you come from?
I am originally from the kiwifruit capital, Te Puke, and moved to Wellington (BIG change!) in 2010 to study at Massey University. I studied a Bachelor of Communication and graduated at the end of May, so this is my first real job!
What would you like to achieve at MTA?
There are so many great people at MTA with incredible skills and knowledge and I am excited to learn from them. I want to help the Marketing and Communications team to complete projects and reach the goals that we set.
Describe yourself in one sentence. I am a diesel mechanic’s daughter from the beautiful Bay of Plenty, who tap dances and loves to cook!
What is your motto in life? Believe in the power of positive thinking.
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radiator July 2013
New Zealand. Higher level qualifications can be supported by Repco through a funding partnership. Repco is keen to celebrate major success milestones – the completion of all elements contained within a level at Repco University. Each year the company will congratulate the achievement of those employees who successfully finish a program level. The new scheme is supported by external providers, including the New Zealand Institute of Management, Service IQ, Leadership Management Australasia and Cardinal Solutions. For more information contact: Jason MacRae Training Manager Phone: 09 574 1122 Email: jmacrae@repco.co.nz
REPCO
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radiator July 2013
AWAY
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radiator July 2013
market overview
statistics
May
Tony Everett Dealer Services & Mediation Manager Ph: 04 381 8827
tony.everett@mta.org.nz or: 04 381 8833 rochelle.reddish@mta.org.nz
New market The strongest start to a year for new vehicles since 1984
New Passenger Registrations May YTD 2011
8,000
2012
2013
7,500
7,000 6,500
6347 new passenger registrations in May. Up 7 percent compared to May 2012. Also up 7 percent from last month.
6,000 5,500
5,000
New Passenger market up 4 percent YTD compared to YTD 2012.
4,500
2577 commercial registrations in May. This is up 9 percent from May 2012. Up 15 percent from last month.
4,000 3,500
3,000
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Used vehicle market Used imported vehicles flourish during May
Sep
Oct
Nov
Used Import Passenger Registrations May YTD 2011
9,000
6,000 5,000 4,000 3,000 2,000
This is a very strong month, best month in five years for used passenger registrations. Used commercial registrations have had their highest month since June 2008 with 561 units.
1,000 0
Jan
Feb
Mar
2013
900 800 700 600 500 400 300 200 100
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Jan
Feb
Mar
radiator July 2013
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Motorcycles A boost for winter
New Road Registered Motorcycles (>60cc, & <60cc) May YTD
0
2013
7,000
The used import passenger market is up 20 percent YTD compared YTD 2012.
2012
2012
8,000
8460 used passenger imports in May, this is up 25 percent from May 2013. Up 14 percent from last month.
2011
New commerical market is up 32 percent YTD compared to YTD 2012
Dec
Dec
589 Motorcycle registrations for May. This is up 29 percent from May 2013 and is also up 17 percent from last month. Over 60cc' market: 424 registrations, this is up 44 percent in conrast to May 2012. Under 60cc' market: 165 registrations in May. This is up 2 percent from May 2012. The Motorcycle market is up 18 percent YTD compared to YTD May 2012.
statistics
brought to you by
Top 10 new passenger registrations by brand Mth
% Chg YTD
Toyota
1072
11%
Holden
692
3%
Hyundai
685
6%
Ford
614
13%
Suzuki
406
5%
Mazda
403
1%
Volkswagen
301
27%
Nissan
261
6%
Kia
259
5%
Honda
234
21%
It is a strong month for the top 10 brands, who make up 76.6 percent of the new passenger market. The top three positions are the same as last month with Toyota holding 17.5 percent of the market YTD, Holden holding 10.3 percent YTD and Hyundai 9.2 percent YTD. Other brands doing well YTD are: Ssangyong up 47 percent; Chrysler up 600 percent; Merecedes-Benz up 42 percent.
Top 10 used import registrations by model Mth
Swift holds the top spot again this month while Tiida and Axela switch between second and fourth this month from last. Demio hangs on to third. Demio has sold the most units YTD with 1701. Swift has sold 1696 YTD and Axela 1631 YTD. It is a very close group at the top. Other models that had a good month include: Golf up 63 percent; Outlander up 360 percent; Note up 114 percent.
% Chg YTD
Swift
369
82%
Tiida
361
49%
Demio
359
35%
Axela
347
32%
Corolla
309
17%
Fit
290
67%
Legacy
238
5%
Atenza
222
18%
Wish
200
129%
Vitz
197
NC
Top 10 motorcycle registrations by brand Mth
41 â&#x20AC;˘
% Chg YTD
Honda
148
16%
Suzuki
84
14%
Harley Davidson
42
12%
KTM
36
128%
Yamaha
34
37%
Triumph
24
12%
BMW
17
110%
Vespa
14
60%
Piaggio
13
65%
Ducati
11
14%
radiator July 2013
Honda has moved to first this month, Suzuki is now second and Harley Davidson moves from fourth to third. Honda had very strong month off the back of two models selling very well, the CTX 200L and the XR 125LEKL Other Brands doing well YTD include: Kymco up 700 percent, TGB up 50 percent.
Rotorua 50% Wellington 9 17% Oamaru 50%
Top new models by segment
Top three new models by segment Light
Gisborne 3 50% Nelson There's no end in sight for SUV's being the highest selling 13 28% section, Dunedinthey are first with 2653 units in May. followed by small 1390 and then light with 1138 units. 17 with6% This month Ford Ranger stays at first for another month with 483 units, Hilux is second with 447 and Captiva is third with 304.
Ford Kuga is up 162 percent YTD, Mazda CX-5 is up 70 percent; Honda CRV up 3890 percent. These three relatively new models are really moving forward in the market.
Swift
Yaris
264
183
99
Small
Corolla
Cruze
Focus
268
134
111
Medium
Mazda6
Mondeo
Camry
Large/upper
Fiesta
87
80
71
Commodore
Falcon
Maxima
193
54
20
MPV
Journey
Previa
Carens
22
7
6
Sport
Toyota86
Veloster
Merc C
24
13
11
SUV
Captiva
Santa Fe
Rav4
Van Pickup Heavy Comâ&#x20AC;&#x2122;l
304
270
197
Hiace
Transit
L300
169
58
44
Ranger
Hilux
Colorado
483
447
195
Isuzu 80
Mitsi Fuso
Hino
53
50
The statistics in the tables below are for April YTD ATV (Quad and Side-By-Side) - April YTD Brand 2013 2012 Percent change Honda 493 794 38% Suzuki 394 487 19% Can-Am 207 260 20% Polaris 191 198 4% Yamaha 104 165 37% Kawasaki 77 136 43% Total 1466 2040 28%
New Motorcycle Market - April YTD
(Road data reflects total industry) (ATV and Off-road data only reflects MIA Member results) 3000 2500 2000 2011
1500
2012 2013
1000 500 0 Road
ATV
2 Wheel Off-Road
Source: MIA member returns only - Other brands are not represented in these figures.
2 Wheel Off-Road - April YTD Brand 2013 2012 Percent change Honda 443 508 13% Suzuki 364 540 33% Yamaha 282 329 14% KTM 155 189 18% Kawasaki 96 107 10% Husqvarna 42 36 17% Husaberg 13 14 7% Gas Gas 7 14 50% Aprilia 0 1 100% Total 1402 1738 19% Source: MIA member returns only - Other brands are not represented in these figures.
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statistics statistics More vehicle statistics are available on the MTA website www.mta.org.nz/dealer-stats Raw sales data on make, model and region of new passenger and new commercial vehicles are also available on the website in PDF format.
statistics
brought to you by
Whangarei 117 Auckland 2647 Hamilton 433 Thames 64 Tauranga 257 Rotorua 60 Gisborne 32 Napier 147 New Plymouth 141 Wanganui 47 Palmerston North 243 Masterton 53 Wellington 618 Nelson 88 Blenheim 45 Greymouth 20 Westport 3 Christchurch 976 Timaru 59 Oamaru 14 Dunedin 201 Invercargill 82 43 â&#x20AC;˘
radiator July 2013
15% 4% 7% 21% 3% 62% NC 8% 25% 18% 30% 8% 8% 26% 10% 18% 57% 53% NC 40% 3% 2%
Whangarei 168 Auckland 4100 Hamilton 502 Thames 66 Tauranga 350 Rotorua 88 Gisborne 46 Napier 169 New Plymouth 165 Wanganui 65 Palmerston North 235 Masterton 36 Wellington 747 Nelson 128 Blenheim 31 Greymouth 21 Westport 12 Christchurch 1095 Timaru 74 Oamaru 21 Dunedin 241 Invercargill 100
39% 22% 17% 113% 64% 66% 28% 43% 41% 14% 56% 8% 15% 39% 63% 31% 100% 19% 14% 24% 22% 33%
Whangarei 10 Auckland 161 Hamilton 39 Thames 5 Tauranga 27 Rotorua 2 Gisborne 2 Napier 12 New Plymouth 21 Wanganui 5 Palmerston North 28 Masterton 2 Wellington 140 Nelson 10 Blenheim 7 Greymouth 0 Westport 0 Christchurch 77 Timaru 4 Oamaru 3 Dunedin 23 Invercargill 11
17% 2% 34% 25% 13% NC NC 71% 163% 58% 22% 200% 94% 11% 75% 100% NC 12% 20% 300% 156% 83%
Money Laundering and Counter Financing Terrorism Act 2009 – The Impact on Dealers
The new, dangerous-sounding Anti-Money Laundering and Countering Financing of Terrorism Act 2009 is in effect, as of 30 June 2013. It impacts dealers. Understand how it will impact you. Briefly, government wrote the Act to identify customers using banks and financial institutions, to combat money laundering and terrorism and contribute to public confidence in the financial system. The law imposes new obligations on all kinds of financial institutions – from banks, to finance companies, advisers and money lenders. Any consumer or entity (including trusts and companies) seeking to open bank accounts, borrow money or other financial services will have to:
• provide extra forms of identification, • supply proof of address, and may • be required to disclose where their money came from. A driver’s licence on its own will no longer be sufficient. Owners of companies or trusts will have to be fully disclosed where ownership share is equal to or greater than 25 percent. This may require extensive questioning and research to get the answers. Anyone making cash deposits of $10,000 or more to banks and finance companies will likely have to show proof of identity, and if perceived to be higher risk individuals/entities may be asked to declare the source of those funds. Failure to supply adequate proof of identity or source of funds might result in the financial institution not establishing a business relationship or processing the transaction, and might be reported by the respective financial institution to the Police’s Financial Intelligence Unit. All very serious stuff, and although it sounds onerous it only really serves to bring New Zealand into line with practices already employed in other countries. Our lawmakers don’t want us to be seen as a ‘soft touch’ in such matters. So what does all this mean for car dealers? Dealers sell high cost items, and have close relationships with retail finance
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companies. Both aspects are areas of interest under the legislation. That said dealers are not the target group (at this stage) – but financiers are. Because financiers will have to comply, they’ll need assistance from their dealer partners: in the car selling world, it is the dealers who usually have the initial direct engagement with the consumers. A critical aspect for dealers will be the completion of the finance contract ‘assignment’ because as long as that is done within one working day the dealer will be exempt from Act compliance, but the financier involved is not. Dealers will need to ensure they process finance contracts quickly and comprehensively. Also, if a dealer banks large cash deposits (over $10,000) which have been collected from customers, banks may begin to seek more information from dealers about the source of those deposits. In summary, participation by dealers under the Act is an indirect consequence of the relationships they have with their finance partners. Dealers will likely be asked by their finance company for more comprehensive information and proof of identity when submitting finance applications for potential customers; your retail finance partners will define what additional information is required. Recognise this additional information could slow down the finance application process, but there is no way around it – your finance company is bound under the law.
• For dealers there is one exception. If the dealer merely
introduces the customer to the finance company and the resulting application and consequential finance contract is completed directly between the financier and customer, the dealer will then be outside the financial application process and not required to comply with any obligations under the Act. However in these cases the dealer typically does not earn a commission.
Cartoon reproduced by permission of FERNANDO LLERA
Tony Everett MTA Dealer Services and Mediation Manager
If you run your own ‘in-house’ finance ledger/company, recognise that finance enterprise will have to fully comply with the Act in the same way any ‘external’ finance company would. This includes not only capturing more detail in the finance application processes outlined above, but also the additional monitoring and reporting tasks required by the Act. Dealers still operating their own finance ledger/ finance company must acquaint themselves with these new responsibilities. It is fair to say these additional compliance obligations pose further impediments to the operation of dealer ‘in-house’ finance facilities. The additional obligations under the Act include:
• a written risk assessment of the money laundering and
terrorist financing risks you expect in your business, relative to the Act
• an AML/CFT programme to detect, deter, manage and mitigate the risks
• an appointed compliance officer, to administer and maintain your AML/CFT programme
• customer due diligence processes based on risk assessment. These require capturing more detailed proof of identity and declaration of source of funds and wealth. Trusts and other higher-risk customers will come under close scrutiny
• suspicious transaction reporting, with record keeping, auditing, and annual reporting
• Also recognise the Act provides a range of sanctions for non-compliance, from formal warnings to injunctions, substantial fines and imprisonment.
If you operate your own finance ledger/company, familiarise yourself with the AML/CFT Act 2009 and the related obligations. You might need to seek legal advice. Lastly, as noted earlier dealers are not the primary target of this legislation, and are indirectly involved because of the relationships they have with finance companies and banks. However, it is likely dealers will be drawn in at a direct level when phase 2 of the legislation is developed – that may be some time given that second phase has not yet been drafted.
What to do next: Talk to the retail finance partners that you regularly work with. They will tell you what they need. Refer the following links for more detail. Overview: http://www.dia.govt.nz/Services-Anti-MoneyLaundering-Index?OpenDocument Codes of Practice and Guidelines: http://www. dia.govt.nz/diawebsite.nsf/wpg_URL/ServicesAnti-Money-Laundering-Codes-of-Practice-andGuidelines?OpenDocument
You’ll love your new OEM Audio Media Unit that doesn’t talk to you in Japanese
In Car Media Unit featuring GPS, Bluetooth Phone Handsfree, Full Colour Reverse Camera, CD/DVD Player, Ipod/Iphone connectivity, AM/FM Radio and much more from only $999.00 Installed* Available to suit most cars new and used. Dealer Enquiries Welcome
OEM Audio 19 Coleridge Street Sydenham Christchurch 0508 OEM AUDIO WWW.OEMAUDIO.CO.NZ
sales@oemaudio.co.nz 45 •
radiator July 2013
What about the kids?
School holidays – kids hanker for them, parents often dread them. For any working parent it raises a serious question: what do I do with the children? Whether they are primary aged or at secondary school, you need to have a plan in place to keep them occupied and out of mischief. We thought we’d put together some practical tips that might help you get through the winter holidays.
• Reciprocal play dates.
• Plan a day out.
You will possibly have friends or parents of your children’s friends, who are in the same situation. Why not organise a reciprocal play date? You look after their kids one day, they look after yours another. Sharing the load can be half the battle.
For older kids, sit down and plan out a day for them to spend with a friend or two. Let them take the bus or catch the train to town. You could arrange to meet them for lunch, and then they can carry on and visit the local swimming pool or go to a movie. Keep in touch via mobile phone if need be. Make sure you have agreed to the schedule in advance, with consequences for breaking it – health and safety is non-negotiable. They will enjoy the independence and trust that you are showing in them.
• Put the kids to work. Kids love to feel valued and useful, so giving them a job to do really helps them feel that they’re making a difference. You might have jobs to do at work that you’ve been meaning to get done for quite some time, but just haven’t managed to find the time to do them. Are they things your kids could do? If you provide clear instructions, no doubt they’ll be willing to help. How about getting the weeding done, painting, tidying up the reception and office area. If you pay them some pocket money, you may also be able to tie in a lesson on budgeting.
• Employ a student to run a holiday programme at work. There could be a number of people at your workplace in the same situation, so rather than everyone having to work out their own arrangements, paying for someone to come in and look after all of the kids could be well worth the investment. University and secondary students are always up for extra work so it wouldn’t be hard to find a suitable supervisor.
• School holiday programmes. Most towns and cities in New Zealand have school holiday programmes available. Local councils, swimming pools, gymnastics clubs – these are the sort of places likely to organise them. Rather than sticking to the same programme every holiday, why not try a different one? Or send them on a different programme for each week of the holidays. The kids will enjoy the variety and change of scene.
• Run a car wash outside for pocket money. Kids love the opportunity to make some money, so if you’ve got the facilities and space, why not run a car wash outside work?
• Take some leave and spend a day or two with the kids. Take the opportunity to spend some quality time with your children. Spend a day doing something out of the ordinary and create some memories they will treasure forever. If you are struggling with leave, bank it up before the holidays so that you have some up your sleeve.
• Arrange some flexi-time with your employer. If your employer is willing to be flexible, this can be a great help when it comes to the school holidays. See if you can work longer hours before the holidays so you can leave earlier during the holidays. Or, one parent could start work early during the holidays, and the other could finish work late, giving you more flexibility to make alternative arrangements for the kids during the day. Sometimes it would be easier to leave the kids to their own devices, let them stay at home and do their own thing, but what are the legalities around this? It’s against the law to leave children under the age of 14 without making reasonable provision for care and supervision. It’s also important to consider whether or not your child is a mature 14-year-old – just because they’re legally allowed to be left alone doesn’t mean they are capable of it. If you do leave the children alone, make sure they know how they can contact you, and leave them a list of phone numbers for people they can contact if something happens. Inform your neighbours you won’t be home with the children, so they can keep an eye out too.
You needn't dread the school holidays, it just takes a bit of planning and thought. Think of it as a chance to create memories with your kids – they’ll thank you for it one day.
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radiator July 2013
member reviews
Average Charge Out Rates 2013 (excl GST)
Mates’ rates don’t add up... $80.00
$70.00 Charge out rates 2013 Average Franchise $81.15 $60.00 Dealers The Annual Member Review programme was put in place to ensure that all members were meeting MTA standards – Dbut we Franchise ealers Other M embers 70.36 $50.00 useful information have always anticipated it would provide a wealth of other for and about members. This has proven to be Other Members the case, with Member Benefits General Manager Gavin Still saying recently that “we are learning a lot about what’s going $40.00 on amongst members; how they are operating and where opportunities lie”. $30.00
Part of the review process involves collecting key data about the various costs and charges involved in the industry, and it’s here some important trends are emerging, according to Gavin. “We have found the average charge out rate nationwide for franchise dealers is $81.15 (plus GST), while for all members it’s $70.36 (plus GST) – but that’s really just a continuation of a difference that has always existed. Interestingly though, the highest rate in the country is now $140 per hour. While seeming high, it really isn’t when compared to a very similar operation in Sydney that’s currently charging A$295 per hour.” In terms of what members are charging for WoF though, there is only a slight difference between franchise dealers and other members. Franchise dealers are charging $47.48 (GST inclusive) on average, while the rate for all members is $46.39 (GST inclusive), with rural members generally charging the highest rates. The other trend that is apparent according to Gavin is for members to ‘under-charge’ for the actual costs involved in performing a WoF inspection.
$20.00 $10.00
Average Charge Out Rates 2013 (excl GST)
$0.00
Franchise Dealers
$80.00
Other Members
Franchise Dealers
$70.00 $60.00
Average WoF Charge 2013 Franchise Dealers $47.48 Other Members 46.39
$50.00 $40.00 $30.00
Franchise Dealers
OtherMembers Other Members
$20.00 $10.00 $0.00
Franchise Dealers
Other Members
Average WoF oF Charge 2013 (inc GST) Average W Charge 2013 Franchise Dealers $47.48 Other Members 46.39
$48.50
MTA would like to thank its business partners $47.50 and sponsors... $48.00
Franchise Dealers
Franchise Dealers Other Members
$47.00
Other “If you take into account the whole process, $46.50 Members from reminders, check-in and the actual $46.00 inspection through to inputting the end results and affixing a new label, there is close to 45 $45.50 Average WoF Charge 2013 (inc GST) minutes’ work involved. At the average charge out rate, that equates to a cost of $52.77: $45.00 Productivity and Franchise Dealers Other Members $6.38 more than the average actually being Efficiency $48.50 charged. While this might not sound like a lot, if you apply that difference across the 6 million thewould secret islike in being able to thisZealand’s is value businesses can ill-afford costs, but Join New MTA to thank $48.00 WoFs industry carries out each year, then this to be giving away. take into account all of your costs, and its business partners favourite health insurer undercharging represents around $38 million $47.50 charge appropriately to cover those”. Franchise Dealers According to Gavin, “this is simply a offerto youthank and your and sponsors... MTA wouldwelike worth of unrealised value annually. As It’sana MTA casemember “I’d encourage all members to look at matter of charging for the work you are staff health rates Other Members $47.00 at reduced its insurance business partners of mates’ rates when they’re not needed,” doing. It’s easy just to look at the most just what they are charging to make We’re working for our members – not overseas Gavin says. and sponsors... $46.50 visible your WoF operations and sure it’s not a loss-making part of their owners or shareholders. So anypart surplusof money towards improving our healthcare plans At a time when the industry is undergoes pressure, consider that you are covering your and keeping premiums affordable.
$46.00
Profit
business.”
And you can trust us to stay in great financial shape. For eight consecutive years we’ve been given an A+ (Strong)$45.50 financial strength rating by Standard & Poor’s (Australia) Pty Limited.1
MTA would like MTA would like to to thank MTA would like thankto itsits business partners business partners and sponsors... and sponsors... 1
thank its business partners and supporters $45.00
Work
The rating scale is:
Franchise Dealers
AAA (Extremely Strong) AA (Very Strong)
A (Strong)
BBB (Good)
BB (Marginal)
B (Weak)
CCC (Very Weak)
CC (Extremely Weak)
R (Regulatory Action)
Other Members
Plus (+) or minus (-) signs following ratings from ‘AA’ to ‘CCC’ show relative standing within the major rating categories. Full details of the rating scale are available for inspection at our offices. Standard & Poor’s (Australia) Pty. Limited is an approved agency under the Insurance Companies (Ratings and Inspections) Act 1994.
Customer Relationships
Call 0800 100 777 or visit www.southerncross.co.nz/society SCH6134
Not for profit. For you. Southern Cross Medical Care Society, Level 1, Ernst & Young Building, 2 Takutai Square, Auckland 1010
The leader in specialist automotive s
47 •
radiator July 2013
ADVERTORIAL
About Diesel Particulate Filter (DPF) and vehicle filter systems Diesel Particulate Filters (DPF) are more common on the roads today due to ongoing changes in emissions regulations. As with any filter, the DPF ‘filters’ particles, in this case harmful diesel exhaust soot particles, and have to be emptied regularly to maintain performance. The DPF needs to be cleaned regularly, through a process called regeneration and the accumulated soot is burnt off at high temperature (around 600c) to leave only a residue of ash, effectively renewing or regenerating the filter, ready to take on more pollution from the engine. JLM Diesel Particulate Filter Cleaner is added to the fuel tank on every servicing in order to benefit from the maximum cleaning power of the DPF. JLM Lubricants works in two ways. Firstly, it uses a catalyst to bind to the soot particles during combustion, lowering the temperature that they can be burnt off at. Secondly, the additive also increases the fuel burn temperature, which in turn raises the exhaust temperature, increasing the temperature inside the soot trap, burning off of any excess soot in the filter trap, and aiding the vehicle’s regeneration system. As these vehicles age, vehicles with a higher mileage will start to find that the filter regeneration is harder to complete. Fortunately, the extra help provided by the JLM DPF Cleaner ensures a longer filter life. http://www.jlmlubricants.com/en/products/diesel/dieselparticulate-filter-cleaner-100ml
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radiator July 2013
JLM Diesel Air Intake & EGR Cleaner is designed to prevent the exhaust gas recirculation (EGR) system from clogging up with carbon deposits, lacquer, gums and varnish. Rough idling, stalling, poor running and lack of power are symptoms of an EGR System that requires a proper cleaning. The JLM Diesel Air Intake & EGR Cleaner dissolves carbon deposits, gums and varnish build-up by cleaning the EGR valve, air intake system, manifold and inlet valves. The JLM Diesel Air Intake & EGR Cleaner restores the air flow to the engine and improves power and acceleration, as well reducing exhaust smoke. http://www.jlmlubricants.com/en/products/diesel/dieselair-intake-egr-cleaner Chase distributes the JLM products exclusively in NZ and can be purchased from any of our Service Centres nationwide. For contact details please see our advert below:
Mentoring.
Grow your business acumen. Having a mentor might seem a bit trendy and new age, but there is a lot to learn from business people who have been there, done that and have the t-shirt. I talk a lot about getting the best out of your employees, but you cannot overlook your own needs. Having a mentor is a great way of focussing on your goals, and enlisting the help you need to reach them.
Why have a mentor? It is a huge responsibility being a business owner, there is so much to know. How can you be expected to know about all this stuff you have to do? There’s no boss you can ask anymore because you are the boss. Even if you are an experienced business owner, there is still more to learn. You might be contemplating taking on another business site, or need to grow your contacts to expand into a new sector. Mentors can be an effective way to meet your particular needs. Mentors are matched to your needs. They will likely have commonalities, such as being in the same sector as you, and perhaps having specialist skills in the areas you wish to develop. Having a mentor means that you have an experienced person you can ask for an impartial opinion, and thrash out the issues confidentially.
What do mentors do? A mentor acts as a guide and sounding board to assist you in growing your skills, and as a result, your business. They lend their own experience, skills and perspective to help you in your journey as a business owner. Mentors are not bosses; they don’t give instructions. A good mentor will help you consider all the options and variables in a given situation and allow you to reach the best decision for yourself. The learning is in the doing, not in being told what to do. Here are some of the benefits of a mentoring relationship: • A mentor is not trying to sell you a product or service. They will be able to offer an unbiased opinion on your options • You get the benefit of learning from someone else’s mistakes. Mentors have both business and life experience and you can gain the benefit of their experience and wisdom • Expand your network. Mentors have many established business and personal relationships. Tapping into this network might net you more clientele or some specialist advice. • Most mentoring services are free as mentors volunteer their time. There may be a nominal cost to cover administration of the service, but you are not paying per meeting. The small cost provides fantastic value for money.
human resources Kerryn Foote
MTA HR Advisor Ph: 04 381 8841 kerryn.foote@mta.org.nz
A mentoring relationship may last for one or two years, or even a lifetime. It does require some investment of your time and honesty for it to be successful. You need to meet regularly with your mentor, and you need to be prepared for the meeting. This means thinking about the one or two questions you need answered, openly discussing the challenges you are facing and the goals you wish to achieve. There is a reason they are successful. You have two ears, so listen to your mentor and let them guide your thinking. Your mentor will present possibilities and you need to ensure you focus on that and not the roadblocks. Mentoring can help you achieve your goals, set new goals and achieve bigger and better results. Your confidence and wisdom will grow and you will have a new perspective of the opportunities available to you.
What have you got to lose?
Need A MENTOR? The MTA Guild provide mentoring services utilising experienced people from the motor industry. Check out the website below for more info or email: jennie.mills@mta.org.nz
How it works You can approach a person you admire, or you can contact an organisation that provides mentors for them to match you with a mentor. You will need to meet with your proposed mentor to see if you will be able to work together. Don’t be afraid to speak up if you don’t think the mentor is right for you. You will only get benefits from mentoring if you and your mentor have mutual respect and understanding. If the person in front of you is not the person you need, you can be matched with another mentor.
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www.mta.org.nz/guild For advice on employees or employment law, call MTA’s dedicated Human Resources Advisor – and make the most of this member benefit.
INDUSTRY TRAINING
Automotive Air conditioning industry trAininG
2013
nOrtH isLAnd Waipuna Hotel & conference centre, 58 Waipuna road, Mt Wellington, Auckland www.waipunahotel.co.nz Ph 09 526 3000
dates/courses FundAMEntALs OF AutOMOtiVE Air COnditiOninG .............................................................Friday 30th August FundAMEntALs OF AutOMOtiVE Air COnditiOninG .............................................................Saturday 31st August AnALysis OF AutOMOtiVE Air COnditiOninG systEMs .......................................................Sunday 1st September EArtHMOVinG And AGriCuLturAL Air COnditiOninG systEMs .........................................monday 2nd September
sOutH isLAnd the chateau on the Park, Corner deans Ave & Kilmarnock street, riccarton, Christchurch www.chateau-park.co.nz Ph 03 348 8999
dates/courses FundAMEntALs OF AutOMOtiVE Air COnditiOninG .............................................................Friday 6th September FundAMEntALs OF AutOMOtiVE Air COnditiOninG .............................................................Saturday 7th September AnALysis OF AutOMOtiVE Air COnditiOninG systEMs .......................................................Sunday 8th September EArtHMOVinG And AGriCuLturAL Air COnditiOninG systEMs .........................................monday 9th September
registration From 7:30am
courses Start 8:00am
Finish 5:00pm
For more details contact Paul Findlater on (09) 573 0680 or for course bookings free call 0800 445 889
®
Auckland Auto Air
Conducted by Grant Hand - Australasia’s leading automotive trainer
INDUSTRY TRAINING
Business skills focused on the future Being on crutches hasn’t stopped Tom MacKinnon working. In fact it’s had a big influence on his decision to move up the career ladder! Tom MacKinnon works for Smith and Davies Ltd and is one of 10 recipients of a prestigious MITO Business Skills Scholarship. His success is enabling him to complete MITO’s First Line Management programme – a one-year course designed especially for people keen to advance to supervisory roles. A fourth-generation member of the Smith & Davies team, Tom always planned to join the family business, and has completed his National Certificate in Automotive Electrical Engineering through MITO. Tom heard about the scholarship after being diagnosed with a serious hip condition, which has had him on crutches for the past year. Unable to return to his role as a qualified automotive electrician, he’s been helping out in the Smith & Davies office.
“Tom’s always had management potential: he’s fair and reasonable, understands the bigger picture, inspires people to do well and is great at supporting people through change,” says Raywin. Tom believes that formal training is one of the keys to achieving his goal of being a proactive, people-focused leader. “I’m gaining skills that I might not have learned on the job, and some new approaches that might make a difference for the business. I’m also getting great support from everyone here. I have time to study and get help and advice when I need it.” With life-changing surgery coming up soon, Tom will be taking some time off to recover. But you can bet that when’s he back on his feet he’ll be ready for more challenges - and has a promising future with the company.
The 26-year-old has now started the First Line Management programme and he says he’s finding it challenging and interesting, “I’m learning a lot about the skills you need to be a manager, how to deal with people, and how to manage change.” Smith and Davies Group Compliance Manager Raywin Head, says Tom flew through his apprenticeship and he also took the initiative to set up a new IT system for the workshop.
www.mito.org.nz 51 •
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INDUSTRY TRAINING
MTA Training Calendar July - October 2013 To register, go to: www.mta.org.nz/jobs-and-training July
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28
August September 1 1 Palmerston North 1 Sunday 1 March April 2 May 2 February 2 Palmerston North 2 1 1 Ashburton 3 3 Saturday 1 Easter Monday 3 North Shore 3 Saturday 2 Ashburton 4 Pukekohe 2 Saturday 4 Sunday 2 4 North Shore Sunday 3 Sunday 3 3 5 5 4 Corporate 5 4 Waiouru 4 4 Saturday Central Auckland 6 Saturday 6 5 6 5 Palmerston North 5 5 Sunday Central Auckland 7 Sunday 7 6 7 6 Palmerston North 6 Saturday 6 Blenheim 8Waitangi Day 8 7 Saturday 7 Lower Hutt 7 Sunday 7 Kaikoura 8 9 9 8 Sunday 8 Lower Hutt 8 Warkworth 8 Nelson 10 10 Saturday 9 Dargaville 9 9 9 Saturday 9 Nelson 11 11 Sunday 10 Kaitaia 10 Corporate 10 Saturday 10 Sunday 10 12 12 11 Sunday 11 Gisborne 11 Whangarei11 11 Saturday 12 Whakatane 12 Whangarei12 12 Sunday Hamilton 13 Saturday 13 Central Auckland 12 13 Rotorua 13 Huntly 14 Sunday 14 Corporate13 Saturday 13 13 14 TaurangaCorporate14 Sunday 14 Saturday Te Central Auckland 15Awamutu 14 14 15 15 15 Te Kuiti Tauranga Paraparaumu Central Auckland 16 15 Sunday 15 Christchurch 16 Saturday 16 Wanganui 15 Christchurch 17 16 Christchurch 16 Feilding 16 Saturday 17 Sunday 17 Hawera 16 Christchurch 18 17 Saturday 17 Taumarunui 17 Sunday 18 Balclutha 18 New Plymouth 17 19 18 Sunday 18 18 19 Gore 19 New Plymouth Hawera 18 Saturday Invercargill 20 Saturday 19 19 20 Te Anau 20 Saturday 19 New 19Plymouth Sunday Dunedin 21 Sunday 20 20 21 Cromwell 21 Sunday 20 New 20Plymouth Timaru Wairoa 22 21 22 Cromwell 22 Paeroa 21 Saturday 21 Waipukurau 21 Christchurch 23 Kaikohe 22 Corporate23 Hamilton 22 Sunday 22 23 Saturday 22 Hastings Christchurch Saturday 24 Hamilton 23 23 Hastings 24 Whangarei 24 Sunday 23 23 Sunday Day Wellington 24 25 Corporate 25 24 Saturday 25 ANZAC 24 24 26 25 Saturday North Shore 26 South Auckland 25 Sunday 25 Levin 25 26 27 Saturday 26 Sunday South Auckland North Shore 27 Saturday 26 Motueka 26 Napier 26 27 28 Sunday 27 South Auckland 28 Sunday 27 Greymouth 27 Napier 27 28 29 Oamaru 28 Tauranga 29 Wellington 28 28 Saturday 28 29 Good Friday 30 Rangiora 29 Tauranga 30 Corporate 30 Saturday 29 Masterton 29 Sunday 29 30 Opotiki 31 Porirua 30 Masterton 30 30 31 Sunday 31 31 Saturday 31 Update course
Inspectors course
Practical course
October June 1 Saturday 2 Sunday 3 Queens Birthday Saturday 4 Sunday 5 Central Auckland West Auckland 6 Central Auckland West Auckland Corporate 7 8 Saturday 9 Sunday 10 11 Te Aroha Saturday 12 Tokoroa Sunday 13 Rotorua Taihape 14 Rotorua Turangi 15 Saturday Matamata 16 Sunday Hamilton 17 Invercargill Hamilton 18 Invercargill Saturday 19 Gore Sunday 20 Dunedin Timaru 21 Dunedin 22 Saturday Timaru 23 Sunday Alexandra 24 Dunedin 25 Dunedin 26 Saturday 27 Sunday 28 Labour Day 29 Saturday 30 Sunday
Managing the PRS
Places are available for WoF training now! Keep your inspectors up to date with the latest on the eVIRM including updates, interpretations and technical bulletins. WoF courses on this calendar are the only MTA courses that are recognised by NZTA. Now when you receive your Inspectors course confirmation, you will receive a 10 question pre-course test paper worth 20 percent of your overall grade. You must complete the test paper and email it through to the facilitator, malcolm.whinham@ mta.org.nz for marking prior to the course, then bring it along with you on the day for discussion. The overall pass mark of the course remains at 75 percent, so failure to complete the pre-course test will make it very hard to pass! If you have a laptop or a tablet available, bring it along to work on the eVIRM. Such devices are highly recommended to get the maximum value from the course, but are not compulsory at this stage. If you have any questions, contact Kylie Robinson on 04 381 8836 or email kylie.robinson@mta.org.nz.
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Member Profile
Classic Auto Repaints
Story reproduced courtesy Wes Davies NZ Today
The small coastal town of Opunake might not be the first place that springs to mind for major car restoration or paint finishing, yet this is the home of Nigel and Michele Fraser’s Classic Auto Repaints and business is booming! When I called in to see Nigel and his small but dedicated team, a more diverse range of vehicles and jobs could not be imagined. Working on older cars is something Nigel was born to. I also grew up in the world of vintage cars and Chevrolets especially and I remember doing rallies in New Plymouth and seeing Joe Fraser (Nigel’s late father) in his 1923 Chevrolet tourer. The car now lives in Nigel’s garage alongside three other restored cars and a couple of projects. After a stint in the UK working on Rolls Royces and Bentleys, he returned to the Taranaki in 2002 and with only $1000 in the bank, he and Michele took the plunge to go it alone and opened Classic Auto Repaints. Their original building, now complete with a pair of great motoring
The boss. Nigel makes some adjustments to the International, a one family owner vehicle. murals on the outside walls, houses the panel shop and paint booth. A Quaker style barn sits alongside which has the height needed for a hoist and an area to assemble cars away from the dust created by sanding and preparing for painting. It is in here that I spotted one of Nigel’s personal projects, a 1924 Chevrolet speedster which is being built for Michele. On the mezzanine floor, there is a growing collection of motoring memorabilia, which adds to the character of the establishment. There is a school of thought that older cars are owned by older people, worked on by older people and there will eventually be a shortage of enthusiasts and skilled tradespeople who are prepared to take on owning and restoring vintage cars. The Classic Auto Repaints team is out to prove this wrong.
Inside the panel shop Fords T and A, Jaguar SS and Chrysler share space.
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Nigel is only in his 40s and is joined in the workshop by two young apprentices, Andrew and Amber. Fourteen-year old Dillon also comes in after school and during the holidays to assist. Amber’s work in painting the almost completed 1930 International truck, a vehicle which has been in the same family since new and is approaching the end of a massive full restoration, is as good a finish as I have seen on many show winners and this young lady will have a long and rewarding career ahead of her. As I left, she was working on the door of a Model T Ford. As well as the young, there is always a need for experience and when old cars get cantankerous, 74-year old mechanic Kevin, who still works as a troubleshooter for Fonterra, is always available to call on. The project, which was occupying him was the vacuum tank of the International truck. A foolproof (normally) device for using the intake manifold vacuum to transport fuel from tank to carburettor, was misbehaving and depositing large quantities of raw fuel into the manifold and bypassing the carb, which as can be imagined, was having a very detrimental effect on how the motor ran. It seems the float
Apprentice Amber works on the door of a Ford Model T. inside had decided to give up floating and was causing the device to keep sucking when it shouldn’t. Easy to fix when someone with more than half a century’s practice (Kevin) and a lifetime of being around motoring antiques (Nigel) are on the job. The range of vehicles, which is currently in, or has passed through the workshop, covers the full range of motoring tastes. When I visited, as well as the International and the Model T, a 1950 Chevrolet with mild hot-rod treatment was under a plastic sheet. A new coat of paint was the minor part of the job. When it came in it did have a current WoF, yet was missing a couple of important features, namely sills and a solid floor. In front of this, a Morrie Minor shell was sitting on its wheels with the interior packed with every removable part of the car crammed in. The owner had spent a considerable sum on rust repairs elsewhere on the car and it was now in Opunake to have the previous repairs removed and redone.
The mezzanine holds part of Nigel Fraser’s collection of memorabilia. Visible underneath is his wife Michele’s vintage Chevrolet project.
A 1931 Ford Model A, with a flawless black finish reflected more of Amber’s skill. Black is the one colour that will show up any paint deficiency. Meanwhile, Andrew was sizing up his next job, a 1970s Datsun 240 GT.
The range of vehicles, which is currently in, or has passed through the workshop, covers the full range of motoring tastes. The late 1940s SS Jaguar four-door saloon had been stripped and 7 kilos of lead had been removed from some crude seams in the coach-built body. A Triumph Spitfire bonnet was being worked on alongside the Ford T and a 1920s Chrysler which in its early life had been turned into a Ute. Show-winning Zephyrs have emerged from this workshop, not to mention the painted cab and tray of my brother’s 1932 Chevrolet pick-up. Pulling up in my own Peugeot 404 Ute, Nigel took a good look at it as he had not so long ago completed a full restoration of a similar one for a New Plymouth client as well as a very rare coupe version of the same model for the same owner. Even a couple of tractors have passed through the doors, entering as tired wrecks and exiting looking better than the day they were new.
A Grand Prix Renault graces the panel shop door.
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I left Opunake knowing there are still people keen on older vehicles and willing to take on apprentices and teach them to restore rather than replace. In addition, there are business owners willing to acknowledge and learn from those with the age and skills to pass on invaluable knowledge. Nigel, Michele and the Classic Auto Repaints team are the future for vintage car enthusiasts.
SOCIAL MEDIA
MTA Facebook page goes live
After an initial and somewhat hurried introduction to Facebook last year as part of the Hands off the WoF campaign, MTA will again step up to take its place in the world of social media. Following some thorough planning and ongoing discussions, we’ve decided that the time is now right to launch the MTA Facebook page in July 2013. MTA wants to broaden its influence and increase its profile with New Zealand drivers, and sees Facebook as another good way to help this occur. Facebook will allow us to reach a broader audience and gain a better understanding of the opinions and positions of the New Zealand public, on a range of motoring related issues. It will enable us to engage in conversations with our audience, to promote MTA members as the trusted professionals in the industry, and be seen as the ‘go to hub’ for motoring advice, tips and information. As with any public site, there will be those who use the Facebook page to voice their complaints about the industry, however we have steps in place to ‘put things right’, and our experienced Mediation team will be on hand to help clarify any misunderstandings. We’re really looking forward to being able to engage with you and all New Zealand motorists on a range of topics on our page. We encourage you to join the conversation, and offer your professional advice and expert opinion on all sorts of matters. Join the conversation now: www.facebook.com/motortradeassociation
GETAWAY FILLER
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MTA in the news
Another New Zealand winter has delivered shorter days, greater use of headlights, strong auto sales and a plethora of automobile-related weather stories in the national media. The sudden onset of wet, cold weather took the country from drought to deluge in May. Newspapers and news websites responded, running stories about the effects of weather on cars and road safety, and how best to prepare vehicles for winter. As the experts on the mechanical side of automobiles, MTA comment was used frequently across the country, advising motorists on air conditioner use, windscreen care and maintaining internal visibility. An MTA survey counting whether people were actually using their headlights as darkness fell earlier was carried by many of the country’s newspapers. MTA found 95 percent of motorists were using their headlamps as legally required. However, slightly less than 5 percent were driving in the dark, or with broken or parking lights. Coverage of this triggered a wider discussion and generated letters to
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the editor in Otago, where night-time drivers on those magnificent Southern roads reported repeat sightings of an idiot driving with aftermarket extrabright headlights, fixed resolutely to full beam with no concern for other drivers. MTA analysis into surging volumes of used imports for April – the highest in nearly five years – also garnered widespread coverage. In May, vehicle sales figures continued to perform with similar vigour. The performance of the used imported vehicle sector backed up the strong results achieved in the new car and commercial vehicle market for the month. New commercial vehicle registrations had the biggest April since 1982, with 2,235 units sold. Also, the number of new commercial vehicles sold was 38 percent higher than April 2012. New passenger car sales, of 5,908 vehicles, were also up 8.8 percent on April 2012. The highest number of used cars since January 2008 entered the country: a massive 10,539 used vehicles came off the ships. The surge in arrivals flowed through to actual sales, with 7,418 used cars sold in the month,
representing a 26 percent increase over the same month last year. For the year to date, used imported car arrivals are 51 percent ahead, while actual sales are ahead by 4,637 units (19 percent). This surge followed through into May, as vehicle sales continued to set the pace for economic recovery. The strong tone recorded in the new vehicle market was repeated in both the used imported passenger car and commercial vehicle sectors. On road motorcycles also enjoyed a healthy month. New passenger cars sold 6,347: the best May since 1990. Commercial vehicle sales were also strong, with sales of 2,577 units – the highest May sales since 1982. Year to date, it is the strongest start to a year for new vehicles since 1984. At current rates, sales of new vehicles are on target to top the 100,000 mark again this year. Also, look for MTA’s column commenting on movement and trends in the motor market in Autocar magazine. Our first column, in the July issue, talks about the era-ending event that was the end of the (production) line for the Ford Falcon.
diagnostic solutions Herbert Leijen - AECS
2013 AECS Europe training trip.
AECS is well known for its high quality approach to automotive electronics. To stay at the highest possible level in the industry we need to keep ourselves skilled up, and to that end we try to attend informative and useful training seminars around the globe on a regular basis. Recently my sons Tom and Peter accompanied me to Europe, where amongst a range of fun things, we managed to see and learn quite a lot about the developments taking place in automotive diagnostics. We managed to get some time to visit the famous Monza track in Italy. Aside from spending time on the track (walking not driving) we had our first training stop. It was here that we learned how to get into ECUs to extract the software from the programme chip, the memory chip and the ID/ flash counter chip. We discovered amongst other things, how to find and modify for torque limiter curves. Some of the ECU’s were read/written by opening up the ECU and connecting communication pins while others were simply opened via the OBD connector. During this seminar we also learned how to modify the ECU software for other applications eg. DPF applications on common-rail diesels. We plan to use this knowledge to create
Ecotechnics’ futuristic new models Aircon service equipment. Firstly for worldwide distribution into the Citroen Peugeot network.
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Some of the ECU software modification training equipment.
an AECS seminar to teach technicians how to modify software in ECUs for general motoring as well as motorsport use. We have purchased a dyno which still needs to be installed so that Paul (ex Williams F1) can present this tuning seminar at AECS headquarters in Hastings. From Monza we travelled to the Autopromotec equipment show in Bologna Italy. At the Autopromotec show we visited current suppliers of equipment to AECS to inspect some of the new developments that were on display. One exhibitor, Ecotechnics, told us how the new refrigerant R1234yf (which they have machines available for) has not been accepted by Mercedes and VW as the refrigerant is deemed not to be safe. They also told us that they are developing equipment for servicing the AC systems that those two manufacturers are proposing - talk
about being right up there! We also visited new suppliers like Jaltest from whom we have purchased truck and tractor test equipment. We will introduce the sale and service of this equipment into the NZ market soon. Two days at the Autopromotec was not enough but we had to move on, making our way to a training session we had booked at VTEQ in Barcelona, Spain. Here we learned about a new type suspension test method, where a machine actually produces a suspension co-efficient reading, which is under development. This development is a joint development between a small number of manufacturers (VTEQ and others), a university and CITA, a European government body (see Stephen Mathews’ story). And yes, these testers will be available in New Zealand in the future. While there we also learned how to
Screen dump of ATS CAN data bus recording of inter communication recording.
set up VTEQ 3080 brake testers so that existing and future VTEQ owners can control the brake tester from any Wi-Fi enabled smart phone. This is a really nice development as you can read the brake test results from your phone’s screen, as well as controlling the suspension tester from your phone – really handy when you are trying to find a rattle in the car for example. It was on to Holland and training with GMTO and TiePie engineering. Here we learned some new diagnostic methods, like how to read inter ECU communication as graphs and values from the vehicle’s CAN data bus. We used a Volvo truck with the J1939 protocol, measuring the CAN bus with one channel, while also measuring a sensor with the other channel. The screen showed the communication between the ECU’s connected to that data bus. We learned that the data packs on the CAN sometimes contain four or five data parameters per call - whatever the ECU needs to pass on to other control units. Listening to this with a scope and graphing that data was great, it’s very different from communicating with a scan tool and really fast. The communication data can be filtered so that you only get to see one or two data lines or hundreds with no loss of communication speed. These lines can be graphed with the actual sensor’s voltage on the second channel. We are doing more research on this diagnostic method at the moment and as soon as this is useful for truck and tractor workshops, we will publish a report on this to ATS scope owners. During the trip we tried to keep everyone informed via Facebook which worked well and allowed us to publish plenty of photographs of the new tools and processes we saw and evaluated. We’re confident it’ll mean we are well placed to stay on top of all the changes happening and will allow AECS to future-proof its offering to the trade.
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Jaltest truck equipment
Technology with Vision
BE SAFE BE SEEN
HELLA LED SAFEty DAyLigHtS
™
The road toll facts are clear, being seen can be a life saver. Designed and manufactured in New Zealand, HELLA Safety DayLights™ provide intense white LED light to greatly enhance vehicle visibility during daylight hours.
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0800 4 Hella (0800 443 552) for your nearest Hella stockist
P/N 5630 15 Degree P/N 5631 30 Degree P/N 5636 Easy-Fit
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www.hella.co.nz
ALL PUMPED UP
service station news by Liezel Jahnke
Brought to you by
MTA Environmental and Fuel Services Manager
New Zealand gets serious about oil Anadarko Petroleum, the US independent oil company, will drill its first deepwater exploration well off the west coast of New Zealand later this year in what will be a key test of the country’s ambitions to develop its petroleum industry. OMV, the Austrian company, and AWE, an Australian-based oil and gas group, are also planning exploration wells in what is expected to be New Zealand’s biggest ever drilling season. The campaigns will be carefully watched by the government, which has pinned its hopes on the industry to help it meet ambitious growth targets. Crude oil already brings in substantial revenues – it was the country’s fourth largest export earner in 2011 – but in terms of oil and gas exploration it is frontier country. “We have seen a strong, renewed interest in investing in the petroleum sector and are seen as an increasingly attractive investment proposition compared with Australia,” said Simon Bridges, New Zealand’s Minister of Energy and Resources. “We have the world’s fourth largest exclusive economic zone and there is a sense at government level that it is very underexplored and there is room to grow,” he added, noting that of a total of 18 basins, just one is currently producing. The government last month launched its 2013 licensing round, which consists of 189,000 square kilometres of offshore acreage as well as onshore permits in the proven Taranaki basin. Last December, the government awarded 10 new five-year exploration permits, drawing interest from Royal Dutch Shell and Anadarko as well as OMV and Canada-based East West Petroleum.
The heart of your forecourt is here
Mr Bridges said he expected new entrants into the sector through the upcoming round and for existing players “to deepen their footprint here”. Shell, a pioneer of the country’s industry and operator of its major gasfields, has two permits in the Great South Basin off the southeast coast of the South Island. The company has formed a joint venture with China National Offshore Oil Corporation to start preliminary exploration in deep ocean between New Zealand and New Caledonia. The permit is still subject to government approval. The government’s push to develop its frontier areas has met with protests from environmental groups who fear the potential for oil spills following the Deepwater Horizon disaster in the Gulf of Mexico. Many also argue it sits uneasily with the country’s green credentials. There has also been disappointment along the way. Last year Brazil’s Petrobras relinquished exploration licences for prospects in the Raukumara Basin in deep water off the east coast of the North Island. And earlier this year, US-based Apache pulled out of a project to explore for oil and gas on the East Coast.
Introducing the first in the Gallagher Pulse L series
www.gallagher.co
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The remoteness and often harsh operating environment of New Zealand’s hostile seas have proven a challenge to companies in the past. Cost is a big issue. Anadarko has hired the Noble Bob Douglas, a drillship big enough to carry two helicopters and drill up to 30,000 feet into the earth’s crust, for two wells. It says the mobilisation cost of a rig of this kind to New Zealand is “in the order of $100m. Once on site, the operating costs are up to $1m per day”. Source: www.ft.com
Play your cards right Seen MTA Gift Cards floating around your site? Here are some things you might not now about New Zealand’s favourite gift:
• They make you money $389.10 is the largest single commission earned in one week by a service station member.
• Everybody’s in on it 818 service stations are participating in the MTA Gift Card programme.
• They are part of your business life 96 percent of service station members signed up for gift card have made more than one transaction.
• Other businesses want your money 11,000 transactions have been attempted by non MTA members trying to redeem MTA Gift Cards – but being out of the MTA loop they failed of course!
• Your customers could pay off your membership 5 cards per week on average is all a service station member needs to sell, in order to pay their annual MTA membership from the commission earned through MTA Gift Card sales.
All our designs work! Activation values by card type:
$90
Average commission $2.70
$99
$91
$88
$2.97
$2.73
$2.64
These cards get around Distance travelled by individual cards, according to cards sold by individual outlets over a one month period:
For more information on the benefits of MTA Gift Cards please contact
Aaron Brooker on 04 381 8823 or aaron.brooker@mta.org.nz 61 •
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ALL PUMPED UP UK fuel sales plummet as motorists embrace efficiency Forecourts in the UK have seen the volume of fuel they sell fall significantly over the past five years with sales of petrol dropping more than 20 percent as oil prices have climbed and motorists have switched to more efficient vehicles. New research from the AA shows that total sales of petrol and diesel from supermarket and non-supermarket forecourts fell from 37.6 billion litres in 2007 to 34.2 billion litres last year. The data also reveals a shift in the fuel mix. Sales of petrol fell drastically from 22.9 billion litres to 17.4 billion litres, while an increase in sales of more fuel efficient diesel vehicles and the trend towards corporate fleets purchasing fuel from forecourts meant sales of diesel rose
from 14.8 billion to 16.7 billion. The AA said that total fuel court fuel sales had now fallen 9.3 percent since 2007, meaning retailers had effectively lost 35 days of sales since the credit crunch. "Greater take-up of diesel cars and smaller petrol vehicles has contributed to this overall decline in UK fuel sales over the long term," said AA president Edmund King in a statement. " He added that the trend was likely to continue as petrol and diesel prices are positioned to increase as the global economic recovery gathers pace. "The trouble is that, with global economic recovery, the stock market will predict greater oil and fuel demand and push up commodity values accordingly."
The figures are being taken as cause for concern amongst motoring groups, but will be welcomed by greens as further evidence that the trend for more fuel efficient vehicles is gathering pace. A spokesman for the AA told BusinessGreen that the fall in fuel sales was the result of both declining levels of traffic and growing demand for more fuel efficient vehicles. "Whenever we poll our members almost everyone is considering fuel efficiency for their next car, you can see from the carbon emission data for new cars that we are burning less fuel," he said. Source: Guardian.co.uk
Australia’s plain tobacco packaging law at the WTO In May, Cuba became the fourth country to challenge Australia’s plain tobacco packaging law by requesting consultations with Australia through the World Trade Organization (WTO). Tobacco companies can’t bring claims directly in the WTO, but the industry has stated publicly that it is helping countries bring these claims.
International significance of plain packaging According to the World Health Organization (WHO), “tobacco kills nearly 6 million people each year”, and global tobacco consumption is increasing. In international terms, the Australian market for tobacco products is tiny, with its population of 23 million and a smoking rate of around 16 percent. But if other countries follow Australia’s lead in requiring standardised packaging as part of a comprehensive strategy of tobacco control, it will hurt the industry’s bottom line. Tobacco companies are rightly concerned, which explains their aggressive response to the Australian law. In 2012, the Australian government successfully defended claims under constitutional law brought by the multinational tobacco companies British American Tobacco, Imperial Tobacco, Japan Tobacco and Philip Morris in the High Court of Australia. More recently, New Zealand announced its eventual aim of introducing similar laws.
A question of development or profits? In taking the first step towards a legal dispute against Australia at the WTO, Cuba joins Ukraine, the Dominican Republic and Honduras. A Swiss public relations company recently issued a press release on behalf of the Dominican Republic, stating: “We welcome Cuba’s decision to join the list of developing countries that are fighting for the livelihoods of hundreds of thousands of tobacco workers.” The idea that tobacco control is a developed country tactic opposed by developing countries is ludicrous. The burden of tobacco-related death and disease falls disproportionately on the developing world and on the poorest people of countries worldwide, and the profound negative impact of tobacco on social and economic development is universally recognised. The WHO Framework Convention on Tobacco Control (WHO FCTC) has 176 parties (including Australia, Honduras and Ukraine) and covers 88 percent of the people of the world. Developing countries from Africa, Asia, Latin America, the Middle East and the Pacific have championed the high standards set by the treaty and its guidelines. So the underlying interests fighting Australia’s plain packaging law are not developing countries, farmers or workers but the global tobacco industry. Tobacco companies have brought direct and indirect claims against Australia in every tribunal possible, beginning with the High Court case already mentioned. Philip Morris Asia Limited has brought an investment claim against Australia under the Hong Kong – Australia Bilateral Investment Treaty. Philip Morris is also pursuing an investment claim against Uruguay, a developing country that is at the forefront of international efforts to combat tobacco. Domestic litigation by tobacco companies also continues in developed and developing countries around the world in relation to various tobacco control laws, including graphic warnings in the United States.
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Likely outcomes at the WTO Australia has strong grounds to win the WTO dispute. All four countries' complaints concern the impact of the Australian law on intellectual property (such as tobacco trade marks) and imported products (cigarettes and cigars). But the law applies equally to all tobacco products from all countries, including Australia and New Zealand. The law is also based on years of research showing that standardised packaging will reduce the appeal of tobacco products and enhance the effectiveness of health warnings. Finally, the law implements Australia’s obligations under the WHO FCTC. All these factors enhance Australia’s position in the WTO dispute. If it proceeds, Cuba’s complaint is likely to be heard alongside those of the other three countries by a single panel of three people. Panel proceedings usually take around a year and are often followed by an appeal lasting several more months. If Australia did lose the WTO dispute, it would not be required to pay any financial compensation. Instead, it would have time to change its plain packaging laws to accord with WTO rules. For the industry, whether Australia wins or loses, supporting the WTO challenge is simply part of its longstanding strategy of delaying and hindering tobacco control regulations wherever possible. Source: celsias.co.nz
MTA
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Order online: www.mta.org.nz Stationery Hotline 0508 682 682
enviro news Liezel Jahnke Environmental & Fuel Services Manager Ph: 04 381 8843 liezel.jahnke@mta.org.nz
New tools to help you work safely with hazardous substances
It’s estimated that every year around 500-800 New Zealanders die prematurely from occupational illness, many of these deaths are a result of exposure to hazardous substances. While New Zealand has a framework of laws in place designed to protect people from the risks posed by hazardous substances, businesses are currently finding it difficult to comply. In a survey conducted last year of 400 New Zealand businesses only 25 percent were found to be compliant across eight key hazardous substance controls. These statistics say it all. Not complying with the rules results in people working with hazardous substances and not protecting themselves properly. This can be deadly. Chemicals are used in 150,000 workplaces throughout New Zealand. But a lack of understanding of the harm chemicals can cause can result in serious health problems if the chemicals are not used safely. Common chemicals, such as petrol, LPG, paints and thinners have serious risks associated with them when they are not used properly, but because they are used so frequently they are often taken for granted. To raise awareness about the risks of working with hazardous substances and to help small industrial businesses work safely with hazardous substances the Minister for the Environment, Amy Adams, launched the Hazardous Substances Toolbox at the recent test certifier and enforcement officer conference hosted by the Environmental Protection Authority (EPA). The Toolbox is a free resource that aims to help owners and managers of small industrial businesses manage their hazardous substances safely and improve compliance with the hazardous substances legislation (HSNO). It also contains principles from the Health and Safety in Employment legislation.
The Toolbox is a multi-media package and includes: • Your Practical Guide to working safely with hazardous substances – a reference booklet to provide information about the HSNO controls and how to safely manage hazardous substances. • The HSNO Calculator, which helps businesses work out which key HSNO controls they need in place. • The Workbook, which includes instructions and a template for creating a hazardous substances inventory and helpful checklists. • Your Health Your Future poster, to remind staff about wearing safety gear.
• Know the Hazards poster to inform staff what symbols on hazardous substance labels mean. • An Emergency Response Flip Chart, which provides a template of an emergency response plan. • A flyer providing an overview of the toolbox. • The Toolbox website, www.hazardoussubstances.govt.nz. • Animated videos highlighting key safety messages for staff (available on the Toolbox website). Because the rules are different for some industries, the Toolbox is not for use by farmers, agrichemical users or users of explosives.
“Members of the MTA have been integral to the development of the Toolbox” says Andrea Eng, General Manager of Compliance at the EPA. “The initial phase of the project involved engaging with MTA and visiting some MTA members to find out what the current state of knowledge was and what small businesses needed to manage hazardous substances safely. The answer was easy to navigate, plain English information that is practical in its application. MTA members were also involved in testing the HSNO calculator for usability.” Focus group research was conducted on early prototypes of the tools with owners and managers from a range of small businesses who use hazardous substances on a daily basis. The feedback was used to improve the tools and led to the development of the tools as they stand today. “We plan to conduct more focus group research on the Toolbox and improve the tools further. We really want this package of information to help people start managing their hazardous substances in a safe way”. If you would like a free copy of the Toolbox, please call 0800 376 234 or email hsinfo@epa.govt.nz. Source: The Environmental Protection Authority
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Ford's global ambitions include turning the world's plastic bottles into car parts The next time you settle into the seat of a 2013 Ford Fusion, think about this: you’re sitting on about 40 recycled plastic bottles. Ford Motors (US) has been a leader in the use of recycled materials, starting in 2008 with the upholstery in the Ford Escape hybrid. Back then, Ford had to go outside the auto industry to find a textile manufacturer capable of producing recycled fabric. Now, it’s a condition for doing business with the carmaker. Ford now requires suppliers of any new seat to use at least 25 percent recycled fabric. As a result, two-thirds of Ford’s North American vehicle programmes now use fabric made from recycled yarns. The redesigned Fusion, however, marks a new milestone with global implications: it is the first vehicle sold around the world to use recycled fabrics. After debuting in North America in late 2012, the Fusion recently went on sale in China and will soon be launched in Europe (as the Ford Mondeo). Once it hits full production globally, Ford’s mandate for the use of recycled materials has the potential to recycle enough plastic bottles and post-industrial waste to make 1.5 million yards of fabric a year. “The fabric being used in Fusion truly
illustrates Ford’s commitment to sustainability, regardless of any geographical borders,” says Robert Brown, Vice President, Sustainability, Environment and Safety Engineering. The company now has four global suppliers of recycled fabric. Overall, Ford uses 41 recycled fabrics across 15 vehicle lines globally. With each global vehicle programme, Ford has been able to increase its use of sustainable fabrics by researching new technologies and identifying suppliers that share its commitment to sustainability, said Carol Kordich, Ford’s Lead Designer of Sustainable Materials. “Initially suppliers didn’t think we were serious when we told them that our new corporate strategy required a minimum of 25 percent recycled content,” she said. “But more and more suppliers started to increase their environmental R&D efforts.” Other recycled items in the 2013 Fusion include soy-based foam in seat cushions; plastic underbody panels made from recycled car battery casings, and sound-absorption materials made from old denim. “Ford is definitely a leader and the only one in the automotive market to put a marker out
there that we need to hit,” said Dan Russian, Business Manager at Sage, Ford’s largest fabric supplier in North America. Prompted by Ford’s specifications, he said Sage sped up its development plans for recycled fabrics by up to five years. Ford pushed suppliers to develop closedloop manufacturing processes, which had the added benefit of lowering costs. Unifi, for example, developed its own brand of yarn called REPREVE, which is made from industrial waste and clear plastic water bottles, and is used primarily by apparel manufacturers. To make Ford seats, Unifi provides REPREVE yarn to Sage, which uses it to weave the fabric that is then shipped to Lear which assembles the seats. Any manufacturing waste, such as trimmings or bad dye lots, goes back to Unifi for reprocessing. Meanwhile, Ford employees are getting in on the act, too. They’re on a mission to collect about two million plastic bottles, which, if all goes as planned, will one day wind up back inside a Ford vehicle. Source: Forbes.com
Have you noticed the new name? CardSmart. CardLink has updated their fuel card brand to CardSmart.
Driv e
Fleet
Next time you see a CardSmart card remember they are part of the CardLink Family!
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radiator July 2013
600
TEST
325 CA RD ON LY
600
325
TES
T C ARD ONL Y VOL K EXP SWAGEN 12/ PAS 12 SAT
972
92
VOLK SWAG EXP EN PA 12/1 SSAT 2 IN2S
TM
979
99
IN2
001
STM
653
000
000
DAVID ROGERS David’s career began in 1955 when he started his 10,000-hour apprenticeship at the Opotiki Ford Garage, a small country garage well equipped for general engineering. He remembers one of his earliest jobs as an apprentice was to do an exchange cylinder head on a Lister lighting plant, at a sheep station on the East Cape. He and the garage owner had to take turns to ride a horse (which was tethered to a nearby tree) across the river to get to the engine, whilst holding on to the cylinder head and the toolbox – not an easy task in itself, as you could imagine! David spent a decent part of his career living and working in the UK. Here he gained an array of knowledge and experience, working on a range of exotic European vehicles. “I went for a year and ended up staying for ten!” he exclaims.
Well-deserved retirement for industry ‘good sort’ by Jayne Murray Communications and Marketing Coordinator
With a career spanning nearly 58 years, David Rogers holds a wealth of knowledge and experience about the trade. He’s worked on machines some of us could only dream about, and has earned the respect of his peers and students alike throughout his career. Radiator spoke to him after his recent retirement from Waikato Toyota. 66 •
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He started out working for a company called Lorraine Engineering who specialised in French cars primarily, although they also had the Jaguar and MG agency as well. David found himself working on Citroens and Peugeots and even a car called a Simca. He became quite involved with the Citroen brand whilst in this role and was also quite lucky to gain some thorough training – attending two Jaguar training schools and a Citroen school. David says his main career highlight was becoming the Assistant Service Manager at HWM Walton-on-Thames (Hersham and Walton Motors) in Surrey, England. “For a Kiwi it was a very interesting thing to do. I can remember being blown away as I walked in for my interview, going into a workshop and seeing all these Aston Martins in David opening his farewell gift from the Waikato Toyota team (an Apple iPad)
pieces all around the place – it was quite exciting. I was also fortunate to meet some really interesting people in this role,” he says. HWM Walton-on-Thames was owned by partners John Heath and George Abecassis, both very influential people in the UK racing scene: Abecassis was a well-known race car driver, Heath a talented self-taught engineer who built and raced the famous HWM racing cars. “We specialised in exclusive hand built cars. Abecassis had an associate company called Intercontinental Cars who imported the French Facel Vega, and Italian Iso cars. We also dealt extensively with other English hand built cars such as Jenson, Bristols and those kinds of things. We were Aston Martin agents, and HWM to this day, is the world's longest serving and most experienced Aston Martin dealer in the world,” David says. On his return from England David decided to do some teaching at Wintec for motor mechanics. “I was aware I had this extensive background with vehicles a lot of students wouldn’t have even heard of, and I wanted to share this knowledge with them,” David says. He taught night classes at the Polytech for 16 years, alongside his Service Manager role at Waikato Toyota (where he worked for 43 years). Teaching became his hobby and he really enjoyed seeing his students develop their skills. He was also an examiner for the Trades Certification Board, and was on the Advisory Committee at Wintec for many years. He finds it humbling when he meets some of his past students further down the track, and seeing the various roles they’ve applied themselves to.
David and the Waikato Toyota team “It’s great how the motor trade has given them the most fantastic background in so many subjects that they’ve been able to develop into different areas, and not necessarily stay in the motor trade. Skills such as electrical, calculations, and metallurgy can be applied to a range of areas. One particular apprentice I had is now a GP,” says David.
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The one thing David would change about the industry now would be to ensure that young people received a wider introduction to the trade. “I think the younger people now get a lot of theoretical instruction in their training, but I think they could do with a bit more of the fundamental basics of the handson trade,” he says.
David has inspired and provided great leadership to many people in the industry during his career. He is a true professional of his trade and will be sorely missed by those who have had the pleasure of working with him. But now it is time for a well deserved retirement to a true good sort – although he says “I’m certainly not relaxing, I’ve still got plenty to do!”
directory MTA Executive Team
STEPHEN MATTHEWS Chief Executive Officer
Board of Directors 2013 David Storey
Phone 04-381 8820 stephen.matthews@mta.org.nz
President
Auckland • 09 415 8569 president@mta.org.nz
Malcolm Davison Vice-President Auckland • 09 360 3200 vicepresident@mta.org.nz
JIM GIBBONS
Finance Director
Wellington • 04 384 9734 jim.gibbons@colmotor.co.nz
BOB BONIFACE Auckland • 09 636 5463 bob.boniface@xtra.co.nz
IAN STRONACH
GAVIN STILL
General Manager Marketing & Communications
General Manager Member Benefits
Phone 04-381 8801 ian.stronach@mta.org.nz
Phone 04-381 8822 gavin.still@mta.org.nz
MARK DARROW Auckland • 021 888-858 mdarrow@pggwrightson.co.nz
Dave Harris Waikato/Thames Valley • 027 474 8900 dave@matamata.co.nz
JUDY LANGE Southland • 03-218 7149 judy@a1autoservices.co.nz
Richard Punter Hawkes Bay • 021-943 611 richard@stratix-management.com
Keith Webb Wellington • 04-478 2477 keith.webb@xtra.co.nz
MTA Business Managers NORTHERN REGION
DOUGAL MORRISON
KAETRIN STEPHENSON
Phone 04-381 8816 dougal.morrison@mta.org.nz
Phone 04-381 8807 kaetrin.stephenson@mta.org.nz
General Manager Advocacy & Training
Chief Financial Officer and Administration
Your Business Manager will provide you with access to market leading training, introductions to business specialists and mentors, and a range of discounts to ensure your business operates at its full potential. To take advantage of these benefits please contact your local manager or Gavin Still: 04 381 8822 or gavin.still@mta.org.nz
CENTRAL REGION
Auckland, Northland
Greater Auckland area
David Abbott
Peter Nicholson
(Regional Manager) PO Box 331369, Auckland 0740 Phone 09 488 0962 Mobile 0274 93 9942 Fax 09 488 0763 john.henderson@mta.org.nz
PO Box 9214, Newmarket Auckland 1149 Phone 09 271 1397 Mobile 0274-448 772 Fax 09 271 1397 david.abbott@mta.org.nz
Dealer/Service Station Specialist PO Box 331369, Auckland 0740 Phone 09 473 5975 Mobile 027 491 3907 Fax 09 473 5976 peter.nicholson@mta.org.nz
John Henderson
Auckland, Northland
SOUTHERN REGION
CHRISTINE LAMBIE Marlborough, Nelson, Canterbury, West Coast
PO Box 22 246, Christchurch 8142 Phone 03 379 6186 Mobile 0274 420 899 Fax 03 384 0373 christine.lambie@mta.org.nz
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RUSSELL LANE
MICHELLE FINDLATER
Phone 03 379 6185 Mobile 027 297 1722 Fax 03 384 0373 russell.lane@mta.org.nz
PO Box 8018, Glengarry Invercargill 9845 Phone 03 216 2682 Mobile 027 497 1568 Fax: 0800 000 695 michelle.findlater@mta.org.nz
Canterbury, Ashburton, South Canterbury, North Otago
Otago, Central Otago, South Otago, Gore, Southland
Dave Simon
Bay of Plenty, Tauranga, Gisborne and Wairoa (Regional Manager) PO Box 15531, Tauranga 3144 Phone 07 579 5596 Mobile 0274 946 162 Fax 07 579 5535 dave.simon@mta.org.nz
MICHAEL BRADLEY
FELICITY WILSON
PO Box 318, Feilding 4740 Phone 06 323 0522 Mobile 0274 402 617 Fax 06 323 0526 michael.bradley@mta.org.nz
PO Box 1003, New Plymouth 4340 Phone 06 753 0032 Mobile 027 220 5392 Fax 06 753 0034 felicity.wilson@mta.org.nz
Central/Southern Hawkes Bay, North/South Taranaki, Hawkes Bay, Feilding, Wanganui, Central Main Trunk, Manawatu, North Wairarapa. Taumarunui, Horowhenua,
IAN LAMONT
MARY-ANNE MARTIN
PO Box 9244, Wellington Phone 04 235 7380 Mobile 0274 430 289 Fax 0800 000 695 ian.lamont@mta.org.nz
PO Box 4475, Hamilton East 3247 Mobile 027 440 2618 Fax 0800 000 695 mary-anne.martin@mta.org.nz
Wairarapa, Wellington
Waikato, Waitomo
Branch Presidents
contacts
Northland
Marc Head marc@wscas.co.nz
09-433 9759
> Auto Air Conditioning, Heating & Ventilation Committee
Auckland
Graham Barr pmsltd@xtra.co.nz
09-299 6586
Greater Waikato
Andrea Andrew andrea@probars.co.nz
07-847 2375
Tauranga
Sean Squires 07-544 0920 sean.squires@boppoly.ac.nz
Keith Webb (Board Rep) Wellington Quim Silva Auckland Michael Kelly Gore Dave Harwood Auckland Rodney Smith (Chair, Co-opted) Waikato Liezel Jahnke MTA Wellington Office
Bay of Plenty
Ross Birchall rosbir@clear.net.nz
Gisborne
Paul Corrin 06-867 6638 paul@cgmmotorcycles.co.nz
Wairoa
Stewart Halpin 06-838 6922 wairoamotorcycles@xtra.co.nz
David Storey (Board Rep) Auckland Anthony Allen (Chair) Tauranga Owen Woodman Horowhenua Matt Rogers Auckland Russell Keeler (Co-opted) Gore Garry Williams MTA Wellington Office
Hawkes Bay
Grant Lower stichautos@xtra.co.nz
> Collision Repair Committee
07-345 5442
06- 878 7700
Ctrl Hawkes Bay Paul Shanks 06-858 8086 pshanks@ruahinemotors.co.nz Taumarunui
Paul Rushbrooke 07-895 8110 hondafirsttaum@xtra.co.nz
North Taranaki
Kerrie Thomson-Booth 06-758 5451 fitz.aut.ltd.np@xtra.co.nz
South Taranaki Wanganui
Brett Stratton 06-278 5756 haweramufflers@xtra.co.nz Mike Johnston 06-345 8339 holdawaysltd@paradise.net.nz
Ctrl Main Trunk Manawatu & North Wairarapa
Colin Fredrickson 06-385 4151 horopito.motors@xtra.co.nz Peter Morgan 06-355 4460 mainstreetautos@xtra.co.nz
Wairarapa
Mike Eastwood 06-370 0161 mike@eastwoodmotorgroup.co.nz
Horowhenua
Ken Shugg 06-364 5198 k.a.shugg@clear.net.nz
Wellington
Phillip Saxton 04-939 4318 saxtonautos@paradise.net.nz
Marlborough
Anna McKenzie 03-578 4959 annatonymck@xtra.co.nz
Nelson
Paul Kelly pnkelly@clear.net.nz
03-970 0559
West Coast
Dave Larkin lbsc@xtra.co.nz
03-738 0029
Canterbury
Joris Sanders 03-366 3384 joris@leadingedgeautomotive.co.nz
Ashburton
David Stevens 03-308 6646 creekroadservice@gmail.com
South Canterbury Murray Kitchen mkskoda@xtra.co.nz
03-688 5922
North Otago
Peter Robinson ceo@nomg.co.nz
03-433 0135
Otago
Kevin Offen kevsgarage@xtra.co.nz
03-455 9094
Central Otago
Richard Smith 03-444 9365 cjsinclair.ranfurly@xtra.co.nz
South Otago
Wayne Eyles gwe@actrix.co.nz
Gore
Leslie Baxter 03-208 1234 leslie@carnabycars.co.nz
Southland
Terry McNaught 03-218 3051 highwayservices@xtra.co.nz
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03-418 1348
04 478 2477 09 376 6691 03 208 1050 09 443 8025 07 849 6906 04 381 8843
keith.webb@xtra.co.nz aucklandcity@coolcar.co.nz mickelly@esi.co.nz northshore@coolcar.co.nz sikaseeker@coolcar.co.nz liezel.jahnke@mta.org.nz
> Automotive Technology Committee
Bob Boniface (Board Rep) Auckland Andrew Purser (Chair) South Taranaki Barry Meuli North Taranaki Alan Berry Christchurch Neil Butterfield (Co-opted) Wellington Bob McCoy MTA Wellington Office
09 415 8569 07 549 0675 04 293 7651 09 917 9417 03 208 4240 04 381 8817
david@supershoppes.co.nz tonysauto@xtra.co.nz woodmanauto@xtra.co.nz matt.rogers@asrl.co.nz rdkeeler@xtra.co.nz garry.williams@mta.org.nz
09 636 5463 06 278 8233 06 758 4085 03 366 9537 04 237 5898 04 381 8837
bob@rabon.co.nz mr.fix@xtra.co.nz bjmeuli@xtra.co.nz alan@atomicpanel.co.nz neil@autocrash.co.nz bob.mccoy@mta.org.nz
03 218 7149 09 294 8159 07 345 5442 04 381 8843
judy@a1autoservices.co.nz craigm_386@hotmail.com ross@bmautomotive.co.nz liezel.jahnke@mta.org.nz
09 360 3200 04 802 8750 07 578 6017 04 587 0005 03 433 0135 04-381 8827
mdavison@giltrap.com hjacob@capitalcityford.co.nz mikef@farmerautovillage.co.nz matthewf@brendanfoot.co.nz ceo@nomg.co.nz tony.everett@mta.org.nz
> Environment Committee Judy Lange (Board Rep) Southland Craig Murray (Chair) Auckland Ross Birchall Bay of Plenty Liezel Jahnke MTA Wellington Office
> Franchise Committee Malcolm Davison (Board Rep) Auckland Hamish Jacob (Chair) Wellington Michael Farmer Tauranga Matthew Foot Wellington Peter Robinson (Co-opted) Oamaru Tony Everett MTA Wellington Office
> Heavy Vehicle Advisory Group Keith Webb (Board Rep) Wellington Wayne McCurdy (Chair) North Taranaki Craig Murray Auckland Brent Ward Wairarapa Lloyd Heslop Nelson Merv Avery Manawatu Brian Sara Wellington Garry Williams MTA Wellington Office
04 478 2477 06 769 6506 09 294 8159 06 370 3818 03 543 9400 06 354 7164 04 495 2505 04 381 8817
keith.webb@xtra.co.nz delwyn@mccurdyeng.co.nz craigm_386@hotmail.com brent@waidiesel.co.nz admin@heslops.co.nz merv@transag.co.nz brians@vtnz.co.nz garry.williams@mta.org.nz
06 877 7621 07 571 3040 06 867 6638 06 357 7027 04 381 8827
richard@stratix-management.com info@bayride.co.nz paul@cgmmotorcycles.co.nz kevin@cityhonda.co.nz tony.everett@mta.org.nz
> Motorcycle Committee Richard Punter (Board Rep) Hawkes Bay Lindsay Beck (Chair) Tauranga Paul Corrin Gisborne Kevin Carian (Co-opted) Manawatu Tony Everett MTA Wellington Office
> Service Station & Convenience Store Dave Harris (Board Rep) Waikato John Patton (Chair) Waikato Ross Shadbolt Auckland Christopher Rawson North Otago Roger Bull (Co-opted) Hawkes Bay Liezel Jahnke MTA Wellington Office
027 474 8900 07 868 7090 09 296 5477 03 434 8798 06 870 8091 04 381 8843
dave@matamata.co.nz thamesA1@xtra.co.nz direct_imports@xtra.co.nz bp2gooamaru@netspeed.net.nz roger@csbgroup.co.nz liezel.jahnke@mta.org.nz
> Used Vehicle Committee Jim Gibbons (Board Rep) Wellington Leslie Baxter (Chair) Gore Ian Charlton Auckland Carl Doggett Canterbury Ian Humphrey (Co-opted) Manawatu Tony Everett MTA Wellington Office
04 384 9734 03 2081234 09 2630353 03 3778873 06 3555761 04 381 8827
jim.gibbons@colmotor.co.nz leslie@carnabycars.co.nz ian@advantagecars.co.nz carl@tcm4wd.co.nz sales@ianhumphrey.co.nz tony.everett@mta.org.nz
ADVERTORIAL
better business Russell Holmes
Business Advisory Principal
Profit …. measure
and improve it
WHK is changing its name to Crowe Horwath at the end of July 2013. We already operate under Crowe Horwath in some of our offices and it makes sense for our business to unite under the one name. WHK has had close ties with Crowe Horwath for a number of years, so we’re confident in the additional resources this global network can provide It has been over 15 years since WHK Group started. In that time we’ve grown to become the leading provider of accounting, tax and advisory services to business throughout New Zealand. We have more access to high quality tax advice, business advice and accounting services you can depend on. We can support you better as you seek ways to prosper. You can find more on our website at www.whk.co.nz/opportunities.
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radiator July 2013
classifieds
SITUATIONS VACANT
AUTOMOTIVE WORKSHOP MANAGER
- Motueka, Nelson Voted Best Town In NZ- Gateway to the Abel Tasman National Park. We are an award winning workshop looking for a qualified and experienced mechanic to replace our workshop manager who is retiring. Responsibilities include: • Customer service duties and willing to go the extra mile for customer satisfaction. • Diagnosing faults and assessing for repairs on and off site. • All aspects of vehicle servicing and mechanical repairs, including WOF's • Carrying out necessary paperwork. • Management of workshop staff, sourcing parts, stock control and overseeing jobs. Hours 8-5 Mon-Fri with some rostered after hours work. Please send applications including C.V to motuekavacancy@gmail.com
PANELBEATER - Christchurch
Panelbeater required urgently for small shop in Christchurch. Please email: terry.stevenson@xtra.co.nz - subject "Vacancy" You must have at least two referees we can contact or call either Naomi or Shanel on (03)388 5187.
BUSINESS FOR SALE/ LEASE
DYNO TUNING AND FULL WORKSHOP A rare opportunity to purchase a well established workshop in Hamilton. Excellent location, WOF and repair workshop, including an always busy 4x4 Chassis Dyno setup. Established and loyal customer base and business includes extensive plant list. Contact Steve 0274 845 483. Established Automotive Repair & WOF workshop. Good location, North Shore, Takapuna. Four working bays, two hoist, brake roller tester, ample parking, great potential. $79,000 ONO. Phone Ash on 021 163 8560. petrol station shop and workshop Freehold going concern. Forecourt and rear yard 400m2. Business turnover is on average close to $1m for the last 5 years. 50+ year tanks circa 2000. Potential to lease out some of the building as a workshop creating rental income. (would lease it back long term, if it suited you). Details are available with confidentiality agreement. Selling below value low to mid 400k range. Dual Franchise Motorcycle Business available Main Centre, established and desirable
FREE for MEMBERS ONLY plus inclusion to MTA website (Member No required/maximum 30 words) Non Members $15 plus GST for 30 words BOLD IT only $5 extra. EXTRA WORDS $1 per word. email to radiator@mta.org.nz Brands / Trading name. Modern high profile premises for lease or purchase, Strong database, stock and plant at valuation. email: franchiseopportunitynz@gmail. com LOWER HUTT. Small, well established (23 Years) Automotive Workshop, specialising in European cars. Fully equipped business with latest diagnostic equipment. Loyal customer base. Ph 0275 374 838 full workshop and service station located in Tahuna. Successful business which has been trading for over 55 years. Lease $500 per week. Contact Roy 07 887 5742. Automotive business for sale, Canterbury. Est. 11 years. modern premises and equipment WOF authority 700k plus t/o great opportunity, write PO Box 16288 Hornby Christchurch 8003 BUSINESS/INVESTMENT ST. HIGHWAY 1 HAMILTON. Long established auto workshop. owned for 37 years. Fully equipped 3 bay plus secure area can be leased out separately or used as car sales area. Look at lease. Rent to buy, all options open. Phone Dennis ah: 07 8464200. Mechanical workshop Dismantling yard TE AWAMUTU waikato Established, good customer base WOF. mechanical repairs, with dismantling forklift, tyre machine, computer network. Workshop and stores, large pit, 2.5 acres industrial property with 3 bedroom house, flat land can be subdivided. Ph 07 871 3449
PARTS/EQUIPMENT FOR SALE NITROGEN Generator E170 near new caps, brochures and sign included. 42 months @$492.30 per month to finish of contract. Machine has had little use and is surplus to requirements as the business has been sold. Ph. 021 0821 4216 SUMAKE POWER STEERING FLUSHING MACHINE Hardly used. New & used fluid containers. Plug into wall with vacuum gauges and flowing quantity gauges. $550. Phone Kelly on 09 430 3728 or email kelly@ kellysauto.co.nz WHEEL SERVICE EQUIPMENT - Tyre balancers, Tyre changers for automotive and truck use, Wheel alignment systems, side slip testers. Ph: Sulco Equipment 0800 800488 www.sulco.co.nz TRANSMISSION FLUSHERS - Air conditioning service equipment, Sulco Equipment has new, used and ex demo. Ph: Sulco Equipment 0800 800488 or www.sulco.co.nz
TULMAC CARBURETTOR SPECIALISTS Full reconditioning service, carburettor body re-bushing and shafts supplied. Specialising in Weber, Dellorto, Su Stromberg etc. Contact Graeme Tulloch Ph: 027 612 2312 or 06-368 2202 Levin. BEAMSETTER – (Headlight Aligner) New, plus other WOF equipment. Phone Stocks Equipment on 0800 863 784 or email: equipment@georgestock. co.nz BRAKE LATHE. New Caorle Brake Lathes. Made in Italy. On & Off Car. Phone Stocks on 0800 863 784 or email: equipment@georgestock. co.nz BRAKE TESTER - New MAHA roller brake testers. Phone Stocks Equipment on 0800 863 784 or email: equipment@georgestock. co.nz. CAR HOIST – BRAND NEW 2 POST HOISTS available from only $3,495 + GST installed. Also 4 Post Hoists, Wheel Alignment Scissor Lifts, Belly Lifters also available. Phone Stocks Equipment 0800 863 784 email: equipment@georgestock. co.nz TYRE CHANGER & WHEEL BALANCERS. New & Used Tyre Changers. Stocks Equipment 0800 863 784 or visit www.georgestock. co.nz WHEEL ALIGNER – HUNTER. New & used Wheel Aligners, Phone Stocks Equipment on 0800 863 784 or email: equipment@georgestock. co.nz TOYOTA GENUINE CYLINDER HEADS from $650.00. Timing Belt Kits from $118.00 1KZTE Solid Flywheel Conversions $700.00 Prices excl GST. Ph 07-578 9889. TOYOTA AUTOMOTIVE DIAGNOSTIC SCOPES PC based, extremely powerful and easy to use. phone Chris at Metermaster NZ Ltd 09-296 7601, 0800METERS or 021 953 129. Carburettor reconditioning including classic and performance makes, 40 plus years trade experience. Free advice. Contact Graeme Tulloch, Tulmac Carburettor Specialists, Ph: 027-612 2312 or 06368-2202 Seat Belt Mounting Plates Buy direct from the manufacturer. Quality plates and extensions at good prices. Prescott Engineeering Ltd, 7 Prescott St, Penrose. Ph 09 5797424
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09 425 5023
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SPANNER PLANNER
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Wood Eng. Services Ltd.
s Vi Phone: Aaron Brooker 04 381 8823 email: aaron.brooker@mta.org.nz
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Ph: (09) 576 9498 Fax: (09) 576 9480
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o.n www.ringgear.c
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WORKSHOP SOLUTIONS TRAINING COMPANY “Inter-active learning 4 practical people” WOF AVI pre exam coaching WOF Update courses, full or half day theory and or practical training PRS management coaching (Training & coaching for individuals or groups)
WORKSHOP SOLUTIONS 2009 LTD WOF & PRS CONSULTANT Assisting in and managing your PRS Records Annual and Pre NZTA PRS audits Practical WOF inspection assessments
Philip Tutty M: 021 843 000 Ph: 07 856 3536 E: philip@workshopsolutions.co.nz
DASH CLUSTER REPAIRS EUROPEAN LCD DISPLAYS AUDI, BMW, RANGE ROVER PEUGEOT, CITROEN
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0800 - GET IT FIXED repairs@getitfixed.co.nz AUTOMOTIVE
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07 549 5475
Andrea Andrew W.O.F. Consultant
• Simplify your W.O.F. manual • Audit/Review preparation
Ph: 021 2777 228
Fax: 07-855 9758 Email:aandrew@wave.co.nz
• Improve NZTA Review score • Successful national service available
W.O.F. manuals made easy
Quality & Reliability Guaranteed 73 •
radiator July 2013
NZ’s largest range of replacement cylinder heads • Bare & Complete Kits • Valves, Camshafts, Lifters & associated parts • Gaskets & Bolts North & South Island Warehouses/Overnight delivery 12 month Unlimited Km Warranty (Inc Parts & Labour)
Ph: 0800 549 429 www.kiwicylinderheads.co.nz 31 Carbine Road, Mt Wellington, Auckland 1060
BMW/MINI PARTS Engine - filters, gaskets, seals, tensioners, idlers, belts, camkits Brakes - disks, pads, shoes, cylinders, hoses, sensors, accumulators
Power Steering Repairers • Power and Manual Units • • All Makes and Models • • Full Testing Facilities • • Rack Ends / Exchange Units •
Suspension - arms, bushes, balljoints, links, shocks Steering - racks, hoses, tierods, trackrods, universals Cooling - waterpumps, thermostats, radiators, expansion tanks, hoses, hose fittings, viscous fans, heater valves ELECTRICAL - ABS/cam/crank sensors, airbagmats/wiring, fuel/washer pumps, sliprings, fan resistors, ignition locks, window regs
BM WORKSHOP
Ph: 09-376 1250 Fax: 09-376 1283
Ph: 03-381 2332
Email: powersteering@xtra.co.nz www.powersteeringshop.co.nz Fax: 03 351 3350 25 Aldwins Road, Linwood, Christchurch
JOIN THE LARGEST PREMIUM AUTOMOTIVE NETWORK IN NZ 67+ independent workshops have secured their future. Contact us to secure yours. Some of the benefits • Group buying power • Nationwide marketing • Fleet servicing Phone 09 985 0663 Email admin@supershoppes.co.nz www.autosupershoppes.co.nz
GETAWAY 74 •
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Competitively priced European car parts
30 years experience with Euro parts • • • • •
Audi/VW Saab Mercedes BMW Volvo
• • • • •
ENGINE WAREHOUSE
Peugeot Porsche Alfa Renault Fiat
NEW ZEALAND WIDE - WHOLESALE ONLY
- Prices to the trade - Trade warranty
Warehouses in Auckland, Christchurch, Geraldine & Invercargill
Includes parts & labour
FREE PHONE 0800 80 90 96
Over 1000 units in stock.
For anything Euro try us first!
Most transmissions to suit.
Ph: 04 471 2755 Mob: 021 618 9734
-Prices to the trade -Excellent profit centre for tyre shops & garages -Quality brands -Second hand & budget tyre options
FREE PHONE 0508 252 477
partsplus@partsplus.co.nz Overnight delivery
Email: blairs@blairs.co.nz www.blairs.co.nz
Email: blairs@blairs.co.nz
www.blairs.co.nz
IMPORT • EXPORT • DISTRIBUTION
Mazda
Toyota 1KZ SV 1KZ LV 2L/3L/5L 2C/3CT 3Y/4Y 1AZ/2AZ 1KD/2KD B/2B/3B
H/2H 1HZ 14B/15B 1RZ/2RZ/3RZ 3S/5S
Nissan
WL/WLT WE FE-F2 FE-F8 NA G6 RF R2
ZD30 TD42 TD27 YD25 TB42 QD32 NA20 SR20
RD28 Z20 Z24
Mitsi
ISUZU
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4JG2 4HF1 4JX1 4ZD1 4ZE1 4HG1
CHEVY - 350 ROVER - 300TDI DAIHATSU - DL BMW - 323i
Cylinder Heads • Gaskets • Pistons • Valves • Head Bolts • Cylinder Head Assembly • Engine Parts
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Keep your customers coming back for all the right reasons. Use genuine Volkswagen, Audi, Skoda and Porsche parts from the only authorised dealer network – Genuine Parts Direct. With over 70,000 items in stock and outlets nationwide, every part we supply is competitively priced and purpose-built at the factory. They’re safer, longer lasting and feature a two-year manufacturer’s warranty for total peace of mind.
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