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APPENDIX 16 Crisis event impact survey questions
APPENDIX 16
CRISIS EVENT IMPACT SURVEY QUESTIONS
Name of Business
Address of Business
Main Contact Person
In which local council area is your business located?
Type of Business
Did the {crisis event} impact your business during the alert period {insert dates}
What was the impact of the {crisis event} to your business? – options provided (examples below)
- Cancellations - Reduced visitation - Complaints from visitors - Reduction to bookings - Reduction in turn over
Based on the impact areas selected, include some specific questions to those impacts such as ‘if your revenue has been impacted, by approx. what percentage did the revenue increase or decrease during this crisis event
Do you have any additional comments or feedback you would like to provide regarding the impact of the {crisis event} on your business?
How satisfied were you with the following aspects of communication during the {crisis event} (Examples of options below)?
- Overall communication to the tourism industry - Overall communication to visitors - Advise you received on how to respond to visitor enquiries - Frequency of updates to the tourism industry - Support from MRT via the Murray Region Crisis Management Plan
Would you be interested in receiving training or further advise on how to prepare for future events that may negatively impact your business?
If a similar event occurs in the future, what is your preferred method for receiving communication updates?
