APPENDIX 3 TCMG - Terms of Reference

APPENDIX 3

TCMG TERMS OF REFERENCE

Function of the Tourism Crisis Management Group

The function of the TCMG is to take responsibility for the crisis communications management issues associated with crisis management events in the Murray region. The TCMG is responsible for

Role of the Committee

• Develop a Tourism Crisis Management Plan prior to an event occurring. • Implement the plan. • Update and practise the Plan. • Get involved in emergency planning at the regional level to ensure that the tourism industry’s requirements are incorporated into planning arrangements, such as the safety of visitors. • Initiate response and recovery activities in the event of a crisis, especially a communications strategy targeting visitor markets and the media to manage public perceptions of the region. • Handle media inquiries. • Monitor and respond to the tourism industry’s needs. • Coordinate/facilitate tourism business crisis preparedness activities, in partnership with Tourism, Events and Visitor Economy Branch Victoria, Destination NSW and the emergency services.

Members of the TCMG are listed in Appendix 1.

Minutes and Meeting Papers

The MRT Tourism Project Manager will prepare the agendas and minutes for each TCMG Meeting. Full copies of the Minutes, including any attachments will be provided to all TCMG members no later than 10 working days following each meeting.

Frequency of Meetings

The TCMG shall meet quarterly with this to increase to more frequently as a crisis event occurs. A meeting schedule will be set at the inaugural TCMG meeting.

Quorum Requirements

A minimum of 5 members of the implementation committee are required for the meeting to be recognised as an authorised meeting for recommendations to be valid.