A Suggestion For A New Law

A big problem with the Medicare system is that medical firms use billing firms in other states and don’t share information or responsibilities in a timely manner.

When one of our clients has a medical bill problem, I search for someone who is competent and responsible to discuss and resolve the problem.

As I write this, I am on hold with a billing firm in North Carolina to discuss and resolve a medical bill problem with a firm in Lake County, Indiana. There is a balance of a bill to our client because Medicare failed to send claim information to our client’s Medicare supplement insurance company.

I should be able to just call the medical firm and/or the billing firm to talk to someone and get them to send the critical claim information to our client’s insurance company. But people at medical firms and billing firms often hide from calls like mine. They don’t want to do any work to resolve such problems. That hurts senior citizens on Medicare. It makes helping such seniors very difficult.

I suggest that every state and the federal government pass laws that require every billing firm to file for authorization to do business in any state where a bill is being sent. If that is done, then the Consumer Protection Division of each state’s Attorney General’s Office will be able to help get the attention of medical and billing firms that send bills to senior citizens in their respective states. With that authority, it will be easier for people who help senior citizens get to a person who can help resolve the billing problem because the Attorney General will be able to “put fire under” any firm that does not cooperate.

If you like this idea and want to help consumers who are victims of such medical and billing firms, contact your congressman and state representatives or your state’s Attorney General. The Attorney General can propose and explain a proposed law to the state’s representatives and governor.

Note: Woodrow Wilcox is the senior medical bill case worker at Senior Care Insurance Services in Merrillville, Indiana. He has saved clients of that firm over three million dollars. Also, Wilcox wrote the book SOLVING MEDICARE PROBLEM$ which is available through book stores or online.

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