Savannahfoodcoop businessmap

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Customer Sav Food Co-op

N

Needs food “vendor” who supports their existing values.

Goes online & performs value-based searches

Does this vendor align with my values & needs?

Y

Creates an account

Logs in during open order

Browses available products during open order

Adds desired items to cart

Pays for order

Receives e-mail confirmation

Contingency plan?

N

N

Is this supplier a good fit for SFC?

Does the quantity fulfill wholesale threshold ($)?

Receives e-mail reminders

Travels to the Savannah Food Co-op

Evaluates and screens product with customer input

Y

Gives access to update offerings on ordering site

Emails customer base to inform of open orders

Withdraws funds from PayPal account to cover various costs

Submits orders with specific distributors

Browses inventory (Current Step 2)

Checks out & verifies order @ front (Current Step 3)

Opts to receive text receipt from Square

Verifies order, charges for additional items through binder

Logs additional items sold into database

Gathers purchase items and goes to car

Contingency plan?

Contingency plan?

XX Minutes

Arrives and attains order (Current Step 1)

Receives shipment on Thursdays

Removes item(s) from database

Inspects & checks product; pays via check

Sends bad product back and informs supplier

Refunds or compensates customer for purchase

Distributes inventory throughout store

Consults customer database to begin pre-packaged orders on Tuesday

Groups customers pre-purchased items

Staples invoices to boxed items

Shifts inventory & performs other preparations for market day

Updates existing inventory list manually

Tech. Infrastructure

Y

Communicates updated products on ordering site

Communicates all info to customer

Registers/subscribes new user/creates an account

MailChimp used for mass email

Recalls inventory in the database

Logs & stores customers purchases

Transacts payment via PayPal

Transfer of funds via PayPal

Compiles transaction quantities into database

Recalls customer information and order

MailChimp used for reminders

Supplier

N

Contacts SFC with product proposal for sales

Builds inventory list and updates ordering site

Checks order quantities

Checks supply, confirms or denies the order

Measures inventory versus demand

Make sale or not?

Y

Updates status in database

Packages & ships order

Receives payment at delivery via check

Refunds SFC

Square charges customer’s credit card

Changes are logged on spreadsheets and software


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