August 23, 2019
Vol. 36 No. 17
CHIEF SEASON HIGHLIGHTS on page 5
MILITARY SPOUSE EMPLOYMENT Story on pages 6-7
FCPOA GATE CLEAN UP
The Signature
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Direct Line Emergency Management Officer, Bill Dunlap My wife Mary and I, are both happy and excited to step aboard Naval Air Station Sigonella (NASSIG) as the new Emergency Management Officer. Since arriving at the beginning of July, Mary and I have had the pleasure of meeting and working with many throughout the various departments and commands at NAS I and NAS II. I want to say thank you to everyone whom we have worked with thus far for making the transition both successful and enjoyable. Today I am going to share a little about my background and highlight my initial focus for our emergency management program. I started my career in the Navy (more years ago than I care to admit) as an active duty enlisted sailor. The experience, skills, training and education I received on active duty was the foundation of my 30 year career in emergency management and health physics. After leaving the Navy I took on a job in health physics and emergency response support for the recovery effort at Three Mile Island (TMI). After leaving TMI, I spent most of my career working with federal, state and local governments, as well as commercial companies developing and implementing all-hazard emergency management programs. Prior to my arrival in Sicily, I worked for the Commonwealth of Pennsylvania. During my tenure with Pennsylvania I held positions as a senior health physicist and as Chief of Training and Exercise Department of the PA Emergency Management Agency. In my transition here, I quickly had to adapt to both a new country and the Federal government civilian employment system.
The emergency management program touches all NASSIG departments, all tenant commands, and our entire community, both on and off-base. Our primary mission is to ensure maximum community preparedness and resilience to harden our installation and our people against all hazards, large or small, frequent or infrequent. After meeting the emergency management and dispatch staff here at NASSIG I know we have a solid foundation to continue to improve the program. Though it is supported by our EM staff, the ultimate success of the emergency management program is dependent on the involvement of all members of our community. My focus will be to facilitate whole community involvement in our program. Preparedness is a shared responsibility; it calls for
“I want to say thank you to everyone whom we have worked with thus far for making the transition both successful and enjoyable” the involvement of everyone not just emergency management, fire or security personnel. In addition to the NASSIG departments and tenant commands this includes: • Families • Faith-based and community organizations
• Non-profit groups • Schools • Businesses • Host nation partners Day-to-day functioning of community is based on all its components working together – this does not change during an emergency. Only by involving all community members in the preparedness program can we insure that the roles and responsibilities of all organizations are reflected in our emergency preparedness. One last note about my active duty service; many years ago Mary and I had the opportunity to be stationed in La Maddalena, Italy. We loved our time there and have wanted to return to living in Italy. Life presented another opportunity, so now we are back and could not be happier. Please reach out to me for any questions on our program and feel free to share your ideas on how we can more effectively communicate the message of whole of community preparedness and resilience.
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Interactive Customer Evaluation Comment Regarding Postal Office HVAC:
I went over the post office there different times this week on different days. There is no air conditioning in that building! If felt really uncomfortable. I asked why the air conditioning wasn’t working, they told me that a service call was placed two weeks ago and PWD has not taken action.
Response:
I hear you! Comfortable living conditions and working environments for everyone who lives and works aboard NAS Sigonella is among my highest priorities. Air conditioning is critical part of our quality of life efforts, especially during the hot Sicilian summers. As you may have seen in a recent all-hands notification, we temporarily closed the NAS 2 post office during the afternoon periods to provide relief to the employees during the hottest time of day until PWD could restore ventilation and air conditioning. In regards to PWD not taking action, the hot weather places a huge load on our older HVAC systems across base, and in some cases these systems have difficulty keeping up. No matter how old the HVAC systems are, PWD works diligently to groom and maintain them. Prioritizing those efforts and resources across base for the HVAC systems that do experience failures can lead to a perceived delay in repairs. Recently, technicians at Public Works restored the HVAC at the post office to a limited capacity which has allowed the post office service desk to return to normal operating hours. We anticipate the HVAC system will be fully restored by the end of the month. If you experience any HVAC issues, please work with your building manager and chain of command to submit the job to Public Works Department. And as always, I do want to hear from you, so you are always free to submit an ICE comment if there has been no resolution.
Comment Regarding MWR:
Is the family fitness room limited to
those working out with children? If so, it is poorly regulated and the rules are not being enforced by staff. With limited equipment available in the family fitness room, regulation would be appreciated. It’s frustrating when equipment is being used by those without children working out in the family fitness room. This is a hindrance to those trying to workout while their children are in the kid’s corner. I’ve overheard multiple conversations about using the family room because the individuals are intimidated or uncomfortable working out in the main fitness area. My suggestion for this is to offer a class (monthly for example) for those who are unfamiliar with gym equipment and/or weights. This would not only ensure patron safety, but also free up space and equipment in the family fitness room for those with children who are limited to that area. A cable machine or multi-function machine would be a great addition to the family room. The weight selection for a full body workout is limited with just the Hoist equipment. A smith machine or squat rack would also be highly appreciated by all.
Response:
Thank you for your patronage and taking the time to provide your feedback. The Family Fitness area is open to all authorized fitness patrons. However, families accompanied by their children should have priority for equipment use and space. In addition, MWR currently offers two classes a week for people accompanied by children; FamFit and Marinai Stroller Fit. Both classes are geared for people of all fitness levels. For gym-goers who are hesitant about using the main fitness area, there are three certified personal trainers on MWR staff at the NAS 1 fitness center (Monday-Friday 0700-1630). Each trainer provides gym equipment orientation classes by appointment. Additionally, Health Promotions offers an “intro class” once a "ICE" cont’d on Page 11
THE SIGNATURE
U.S. NAVAL AIR STATION SIGONELLA
Commanding Officer Capt. Kevin Pickard Executive Officer Cmdr. Patrick J. Moran Command Master Chief CMDCM Nancy Estrada EDITORIAL
Public Affairs Officer Lt. Karl Schonberg karl.schonberg@eu.navy.mil Assistant Public Affairs Officer Janine Scianna janine.scianna@eu.navy.mil Community Relations Officer Dott. Alberto Lunetta alberto.lunetta.it@eu.navy.mil PAO Staff Writers \ Photographers MC2 Joshua Coté joshua.m.cote@eu.navy.mil
MR2 Kyle Drummond kyle.m.drummond@eu.navy.mil CONTACT US
Naval Air Station Sigonella, Sicily thesig@eu.navy.mil DSN 624-5440; 095-86-5440 PSC 812 Box 7, FPO, AE 09627-0001
This newspaper is an authorized publication for members of the military services overseas. Contents of The Signature are not necessarily the official views of, or endorsed by, the U.S. Government, the Department of Defense (DoD), or the U.S. Navy. Editorial submissions are welcomed from all Naval Air Station Sigonella departments, divisions and tenant commands. Editorial submissions should be sent to the Public Affairs Office via thesig@eu.navy.mil. All articles submitted by non-staff members will be considered contributing writers.
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Name: LSSN Jade Hager Department: Operations Air Cargo Hometown: Tampa, Fla.
Naval Air Station Sigonella, “The Hub of the Med” is comprised of many departments who together on a daily basis to run smoothly. Operations department is one of NASSIGs largest, and one particular division that doesn’t get the spotlight often Air Cargo. Air Cargo is responsible storing, receiving delivering the installation mail. One standout Sailor Logistics Specialist Seaman Jade Hager, From Tampa, Fla., works hard to ensure our packages and deliveries arrive and get delivered smoothly. Hager has only been here since March of this year; in her short time here, her work ethic has made her stand out enough to her chain of command to be nominated as Sailor in the Spotlight. Even with the challenge of busy workdays Hager still makes the time to get involved with the command. “I got here at the beginning of the year in March,” said Hager. “As far as
collateral duties, I have been getting pretty involved with the command resilience team.” As a Logistics Specialist, Hager is working out of her normal job routine. Normally, she works with mostly Aviation Boatswain’s Mate (Aviation), but she is still enjoying her time here. “For me especially being my first command, this is pretty different than what I expected I would be doing,” said Hager. “I still am really enjoying being able to be here, and still learning a lot from the couple Logistics Specialists I do work with.” Prior to joining the Navy Hager went to the University of North Florida, in Jacksonville, Fla. While there in school, Hager received her bachelor’s degree in elementary education. “I went to school first and got me bachelors degree,” said Hager. “After that I just wanted to get a steady and fulfilling career for myself and also the
great opportunity to travel, so I decided to join the Navy.” Even though Hager has not been on the island very long, she has taken the time to find her favorite spots. “My favorite thing about Sicily so far to me has been the food,” said Hager. “I came thinking I knew what Italian food was, and has been completely different but in a good way. Also the beaches and the different sightseeing around here are just beautiful, it has been such an unexpected but awesome experience.” One of the great opportunities about being stationed overseas in Europe is the opportunity to travel around the continent. “I have not yet taken advantage of the traveling here in Europe,” said Hager. “I do however finally have my first trip planned. Over the upcoming long weekend I am heading to the UK, and also to Milan.”
August 23, 2019
Chief’s Season is in Full Swing
5
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TIDES ARE TURNING FOR MILITARY SPOUSE By Janine Scianna NAS Sigonella Public Affairs Fellow military spouses, no one
professional aspirations and have the
spouse counterparts) is at 31%. Here at
can truly understand the sacrifices we
credentials to pursue them if given the
Sigonella alone, I’ve met spouses that are
make personally and professionally
opportunity. Yet, the near-constant PCS
physical therapists, lawyers, marketing
unless you have been in our shoes. We
cycle means that we have limited means
specialists, engineers, and professors.
take our jobs seriously and know that
to do that. Military spouse unemployment
Anecdotally, we can all be categorized
ultimately, to support the mission,
is more than six times the national
as unemployed or underemployed.
we must be 100% supportive of our
rate at 24%, and underemployment
That’s just the way it goes sometimes.
service member husbands and wives.
(defined as working less hours or
But so many of us also have our own
earning less than our non-military
Thankfully, the tides are turning. Defense officials, policymakers, and the
August 23, 2019
media are starting to take notice of our
process. Until recently, the
plight. Because, let’s face it, the average
registration process was pretty
military family of today isn’t the same
cumbersome. But DOD recently
as those of the past. When we think
overhauled the program to
strategically about maintaining a talented,
make it nearly painless.
agile, and stable U.S. military workforce,
Now, all you need to do is
it also means we need to ensure that
create a USAJOBS.gov account,
the family unit as a whole is healthy.
submit a simple checklist to
Recruiting and retaining the best military
prove your spousal status, and
talent also means taking notice of the
start applying to vacancies
professional aspirations of their spouses.
that fit your background.
I have three great pieces of news to
7
Again, only if you are qualified
share that will help less our burden. These for the position will you be are all very recent developments and
able to receive preferential
everyone should be aware of them. Even if
treatment. Also, you can only
you are unable to take advantage of these
use this program once per PCS. If you
policy changes at Sigonella, you’ll want to
accept OR turn down a job offer, you
consider them when you PCS stateside.
may no longer utilize the program.
First is the Navy’s recent policy change that will allow up to $500 in
The good news is that contrary to the previous program, there is no time clock
reimbursement for military spouse license associated with using it—you may use it fees. Lawyers, nurses, teachers, and doctors: every time you cross state lines
at any time during your spouse’s tour. Finally, you should be aware of
when you PCS and shell out money to
President Trump’s Executive Order
become a licensed professional in your
13832, “Enhancing Noncompetitive
new state, the Navy will pay you back.
Civil Service Appointments of Military
Check out NAVADMIN 134-19 to read
Spouses.” This EO applies across the
all of the details. That’s in addition to
spectrum of federal positions, not just
several professions that are (state by state)
DOD ones. Under it, military spouses—
advocating for regulations that allow
without any previous federal employment
reciprocity of licenses across state lines.
experience—can be considered for the
Second, and perhaps the most
same positions that are advertised to
noteworthy, is a major modernization
tenured federal employees. These are
of the Department of Defense’s
also the vacancies that only consider your
Military Spouse Preference Program.
qualifications for the job—no preference
You might know it as “Program S” or
is given for any applicant type. You can
simply “PPP.” This program (specific
apply to these “closed” vacancies once
to DOD jobs ONLY) allows spouses—
you prove your spousal status—look
if deemed qualified—preference
for the green interlocking rings on
over other candidates in the hiring
the “This job is open to” section.
This noncompetitive authority already existed, but the most recent EO mandates that agencies better advertise the authority and report on its use. In conjunction with the EO, the most recent National Defense Authorization Act of 2019 (the law that dictates current DOD policy) broadens eligibility for when spouses can use the authority. Through August 2023, spouses do NOT have to PCS with their spouse to apply to these vacancies. So you can take advantage of this special hiring authority even if you “geobach” or are otherwise geographically separated from your active duty spouse. Spousal employment will continue to be an uphill challenge as we frequently PCS and are sometimes seen as transient employees by hiring managers. But slowly, policies are now catching up to meet the needs of the modern military family. With these recent policy changes, we now have a better chance of being gainfully employed while continuing to support the mission at hand.
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No more sitting on the Spanish Steps? Rome cracks down on tourist crowds By The Local NAS Sigonella Public Affairs
“Get up everyone, it’s the rules: you can’t sit here,” a journalist for Adnkronos reported hearing police telling the crowds on the iconic stairway that leads from the church of Trinità dei Monti to Piazza di Spagna in the heart of Rome’s historic centre. At mid morning the 135 steps, usually filled round the clock with people taking pictures or simply a rest, were practically deserted, the reporter said. He counted eight police officers moving people along. The patrols are part of Rome’s latest crackdown on bad behaviour in the city centre, timed to coincide with the peak tourist season. Under the new rules, in force since the beginning of June, police can impose stiffer fines for everything from bathing in fountains to dragging wheelie suitcases down historic steps, going shirtless to putting your mouth too close to public water fountains. Ticket touts, unauthorized food and drink vendors, leaders of pub crawls and people who dress up as Roman centurions also risk a penalty. While the rules on sitting aren’t entirely clear, the ordinance includes special protections for UNESCO sites such as the Spanish Steps, where visitors are banned from leaving any rubbish, graffiti or other damage – on pain of having to clean it up themselves. There’s also an “anti-bivouac” clause that can potentially include anything from bedding down at historic sites to having a picnic – or, apparently, sitting down. While police have long handed out fines for clambering into fountains or boozing at famous landmarks, the latest rules set even stiffer penalties: at least €400 for damaging any part of Rome’s heritage, and up to €450 for bathing in a fountain. Other bad behaviour can earn a fine anywhere between €100-400, and potentially a Daspo (or anti-social behaviour order) temporarily banning the offender from the city centre. But are police being overzealous by stopping people from sitting down? “So long as some tourists – not all – continue to behave excessively, like those
Photo by www.tripsavvy.com
who damage the Colosseum by carving their names into it or bathe in our historic fountains, applying the rules rigorously, like in this case, is understandable,” local councillor Anna Vincenzoni told Adnkronos. “The steps are a work of art, and you don’t sit on works of art,” agreed the head of a local residents’ association, Gianni Battistoni, who said it was too difficult to stop people eating and drinking on the staircase any other way. “People come, pass through and leave. We can finally say that the steps have been given back to the city,” he said. One prominent art critic and commentator, however, called the measure “excessive, practically fascist”. “Since time immemorial passing travellers have sat on the steps and admired the landscape,” said Vittorio Sgarbi.
Noto celebrates St. Conrad Festival on Sunday by Alberto Lunetta
Noto, an enchanting Baroque city registered as a UNESCO World Heritage site, will celebrate it’s patron saint San Corrado (Saint Conrad) with a vivid religious festival on Sunday, Aug. 23. This is one of four traditional feste (festivals) honoring San Corrado which occur in this beautiful città throughout the year. Noto has venerated Saint Conrad since the 16th century. In 1515, Pope Leo X permitted the town of Noto to annually
celebrate a San Corrado festival on the anniversary of his death; Pope Urban VIII proclaimed him a saint 115 years later, The Noto community continues to display devotion and gratitude to San Corrado because of the intercessions they attribute to him over the centuries. According to one traditional story, in 1855 Noto residents prayed to San Corrado and town was spared against a deadly cholera epidemic In another story, at the height of World War II in 1943, the city of Noto was spared from bombings allegedly due to the grace of San Corrado. The mayor at the time promised to offer a candle in gratitude to thank him.
Life of San Corrado
According to legend, Corrado Confalonieri was born in Piacenza in 1290. As a wealthy aristocrat, Corrado loved hunting. One day, while hunting in 1313, Corrado ordered his attendants to set fire to nearby bushes to flush out game. A prevailing wind caught the flames which rapidly spread and devastated nearby fields, forests, towns and villages. Corrado fled panicking. An innocent peasant was accused of the fire’s damage. As retribution, the peasant was tortured to confess to a crime he did not commit and eventually sentenced to death. Corrado was stricken with remorse as the "ITALIAN NEWS" continued on Page 11
August 23, 2019
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DIVING DEEPER DEPTHS
By Mass Communication Specialist 2nd Class Taylor Stinson All Hands Magazine
Over the years, America has faced many conflicts: World War II, Korean War and more. Unfortunately, sometimes service members aren’t able to make it home – whether alive or in a casket. However, over the years, the Defense POW/MIA Accounting Agency (DPAA) had made it their mission to reunite service members and their families. There are currently still many unaccounted for from previous wars, and recent advances in technology have allowed scientists and researchers to explore underwater landscapes that were previously unreachable. Since 2015, DPAA focused much of its energy on the USS Oklahoma (BB37), a Nevada-class battleship that was on Battleship Row in Pearl Harbor on December 7, 1941. After the Pearl Harbor attack, 429 deaths were confirmed from the USS Oklahoma. As of February, DPAA hit its first major milestone with the USS Oklahoma project, confirming a positive identity match of its 200th crewman. Fireman 1st Class Billy James Johnson was identified from a set of 388 individual remains. While the USS Oklahoma project is still ongoing, it has been so successful that it serves as a pathfinder. “It was the way forward and showed us we can be successful doing this. So based on Oklahoma’s success, we made the argument to disinter the USS West Virginia and the USS California,” explained Dr. Laurel Freas, forensic anthropologist for the USS West Virginia (BB-48) and USS California (BB-44) projects. Unlike popular forensic shows such as Bones or Forensic Files, these projects can take a long time because each step is to be taken seriously and with careful attention to detail. The extensive planning and logistical legwork for a joint field activity or JFA cannot begin until DPAA receives approval from host-nations to dispatch their teams to various locations all over the world. Once in the field, recovery teams examine the excavation site, much like a detective oversees a crime scene. Each mission is
unique and comes with its own hazardous territory for the team to consider and varies depending on if the site is on land or in the water. When the site is established, it is combed through carefully, grid by grid, and screened for potential remains, life support equipment or material evidence. The next important step is when the remains arrive at the lab. Upon arrival, they are stored in a secured area. Forensic anthropologists are then responsible for analyzing the human remains and all the material evidence that is part of the file – i.e. military uniforms, personal affects, I.D. tags, etc. Dental remains are also very important because it may contain mitochondrial DNA (mtDNA). The osteologist take samples from the bones and teeth to amplify the surviving mtDNA to determine the genetic sequence. The sequence is then compared to sequences from family references provided by living people who are maternally related to the unknown service member. The entire process is carried out by dozens of people and can take months or even years to analyze DNA from remains recovered from sites. Oftentimes the remains
are commingled, meaning they are remains from multiple people. Additionally, remains have gone through a process which makes it harder for scientists to extract DNA from them, such as being soaked in formaldehyde or being buried more than once over the years. These additional factors are taken into consideration, but make the reality of the situation a lot more time consuming than the general public might think. Even though these projects are time consuming and require a lot of manpower, DPAA hopes to uphold its word that it will reunite every lost service member with their family, no matter how long that takes. “There’s a promise that we make as a nation to our service members and that they make to one another that no one will be left behind, no one will be forgotten, and so this is how the nation executes that promise, this is how we go about fulfilling that,” said Freas. “Even if it takes 75 years, or longer, we’re not going to give up, we’re going to keep trying… I think it’s just really, really important for people to understand that level of commitment, that level of dedication, that we’re never going to give up on this.”
U.S. service members assigned to the Defense POW/MIA Accounting Agency (DPAA) participate in a disinterment ceremony held at the National Memorial Cemetery of the Pacific, Honolulu, Hawaii, Aug. 5, 2019. The ceremony was part of DPAA’s efforts to disinter the remains of unknown service members lost during the Korean War. DPAA’s mission is to provide the fullest possible accounting of missing personnel to their families and the nation. (U.S. Air Force photo by Staff Sgt. Leah Ferrante)
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U.S. Navy photo’s by IT1 Krystal LandroveDiaz
FCPOA Conducts Monthly Cleanup of NAS1 Gate Every month the Naval Air Station Sigonella First Class Petty Officer Association coordinates a group clean up of the NAS 1 gate. The clean up is not strictly for first class petty officers but is open to all commands, ranks and family members. The group usually spends about an hour picking up trash along the road, along with pulling all visible weeds around the gate area. The volunteer’s range from around 10 to 30 years old, and all participants receive a letter of appreciation from the FCPOA. Join us next time!
August 23, 2019 "ICE" cont’d from Page 3
month in conjunction with the fitness team. If you have any other comments or concerns, please contact our Fitness Director, Elizabeth Leonard at elizabeth. leonard@eu.navy.mil. Thanks for your feedback and see you at the gym!
Comment Regarding Big Al’s:
I have a concern for Big Al’s that’s on NAS II. There are very few choices that we have access to here on NAS II and half the time Big Al’s is the only one open. Their card reader no longer works which is fine, but they only accept cash be it USD or EURO but it is unfair that they do $1 to one euro match. This is now the third time that I have paid a $10.70 USD bill with 20 euro and only get back 7-8 euro depending on who is at the cash register. Euro is worth more than the dollar so I am confused as to why I am getting less back and why they are essentially ripping us off when they are the only option we have available for dinner 99.9% of the time. Just hoping whoever manages them as an entity is able to address it. With minimal access and means of transportation I just don’t want to be taken advantage of and lose money.
Response:
Thank you for taking the time to raise your concerns and bring this issue to my
attention. The NEX has ordered new card readers, or ADC machines, and they should be installed by the end of the week. Regarding the exchange rate, what you have described in your comment is not a practice in line with NEX policy. I have personally discussed this issue with the NEX general manager. She is looking into this issue to ensure it does not happen again. The NEX facilities are required to exchange money on the most up-to-date daily exchange rate. If this happens in the future, I urge you to ask the cashier why they are not giving you the proper exchange rate. If at any point you are dissatisfied with your experience in any NEX facilities, and would like immediate assistance, please do not hesitate to call or contact the NEX General Manager at Teresa.goley@nexweb.org
Comment Regarding Commissary:
I was not able to find the section to leave comments regarding the commissary. I apologize if I overlooked it. Today has been the second time that I’ve bought cookies from the deli and “nuts” not been listed on the label. Normally there are “Chocolate Chip Cookies” and “Chocolate Chip Cookies with Walnuts”. After the first incident happened, I had been careful to look at the cookies and make sure there weren’t
"ITALIAN NEWS" cont’d from Page 8
the bishop that Corrado was a saint.
poor man was ready to be executed, and confessed his guilt to save the poor man’s life. His noble origins spared Corrado of the death penalty, but he had to sell all of his possessions to pay off the damaged property. Thus, Corrado became poor and retired as a Franciscan monk to a lonely hermitage near Piacenza and his wife entered the Order of Poor Clares. Later, he moved to Sicily where he settled in the Noto Valley. He led a penitential life for thirty years using a local cave for meditation. According to tradition, Corrado worked several miracles during his long hermitage. A legend states that the most famous miracle occurred when the Siracusa Bishop visited Corrado in his humble home. When the Bishop asked Corrado if he had anything to offer to his guests, the hermit replied he would check his lowly stores. Soon after, he returned with fresh bread out of the oven convincing
The festival starts with a Holy Mass celebrated by the Noto Bishop at 10:30 a.m. at the Cathedral on Sunday, Aug. 25. The City Band will perform during the morning. Later in the afternoon, the Arca, a silver urn containing the saint remains, is carried shoulder high along the streets of Noto historic center. Giovanni Manuella, a Sicilian architect, designed the Arca in 1525. Throughout the centuries, several generations of Sicilian goldsmiths and silversmiths added fine decorations to the original model. The urn was eventually completed in 1848. The Arca is over six feet tall and 24 inches wide and weighs 880 pounds. It contains the saint’s body and normally kept inside the Noto cathedral. After the 1990 earthquake, the Arca was moved to the nearby Church of San Carlo al Corso since the cathedral was damaged by the tremors.
Festival Schedule
11
any nuts in them. However, today I was in a hurry and didn’t double check. I have a nut intolerance versus an allergy, but had this happened to someone who had a severe allergy, they really could have been in trouble. I understand that this is risk that is taken by the customer when they buy food from the deli and that cross contamination could happen, but this seems like it has become a consistent problem over the last few weeks, even after speaking with a manager about it at the deli.
Response:
Thank you for bringing up your concern as I understand the potential risk to patrons affected by nut allergies. The issue has been brought to the attention of the commissary manager. We will continue to work on process improvement at the deli, but in the meantime, the deli personnel have been instructed to bake one cookie flavor at a time to avoid any mistake, and to pay very close attention during labeling. For a quicker response, the commissary suggestion box is located on the right wall at the entrance at bottom of the Consumer Corner logo. Also, if you are looking for more immediate resolution, feel free to call the manager on duty at any point the commissary is not meeting your expectations. The procession begins at 7 p.m. from the Catedral and proceeds throughout the historic heart of the city. A continuous stream of more than 4,000 people follows the procession. Members from the local Confraternite (Confraternities) bring the traditional Cili and banners in procession and dress in traditional costumes. Cili are decorated iron bowls supported by a tall wooden stick, which contains a candle. They have been symbolizing the devotion shown to the saint after the fulfillment of a vow or pledge since the 1500s. Some fervent devotees still perform the traditional Viaggiu Scausu or “Barefoot Itinerary,” in which devotees follow the procession barefoot. The practice is believed to be a display of devotion. Some residents of the surrounding cities walk upwards of 15 miles to reach Noto and take part in the procession. For more information, contact the Noto Tourist Office at 0931-896264.
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