National Insurance Scheme 55 Years - Secure Your Future

Sunday, June 26, 2022

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Sunday, June 26, 2022

THE National Insurance Scheme (NIS) was established on June 5, 1967, after the passing of the National Insurance and Social Security Act CAP 47 of the Laws of Barbados in 1966.

FOUNDING FATHERS of the National Insurance Scheme the late Sir Frank Walcott (left), and the late Reverend Francis Godson. (GPs)

NIS: It’s your lifeline

The National Insurance Office was first located at Jemmotts Lane, St Michael. It later moved to Fairchild Street, The City, in 1975. The Office relocated to its current home at Culloden Road, St Michael, in 1992.

National insurance contributions were first paid by affixing stamps to the contribution cards of insured persons. By 1978, this method was replaced by direct payment, with contributions being paid in cash to the National Insurance Office. In 1987, the contribution card system was replaced with Contribution Certificates and Earnings Schedules.

Today, contribution payments can also be made online through EZPay+ via wire or bank transfer. The earnings schedule for employers only can also be sent electronically via the NIS Portal.

The NIS offers several benefits to all insured working persons, aged 16 to 67. These are sickness, maternity benefit or grant, invalidity benefit or grant, unemployment, funeral grant, employment injury, and survivors’ grant or pension, old age contributory grant or pension, non-contributory old age pension. However, persons under the age of 16 or over the age of 67 are eligible only for employment injury.

Since January 4, 1971, NIS benefits were extended to all self-employed persons between age 16 and the pensionable age of 67. They are provided with coverage of all benefits with the exception of unemployment benefits and employment injury.

It must be noted that the receipt of non-contributory old age pension is not automatic and applications must be made at least three months in advance upon reaching age 67.

In 2003, the pension system was reformed providing a flexible retirement age (60 to 70 years old) annual increases (indexation), and an increase in the pensionable age. From January 1, 2018, the NIS pensionable age became 67 years.

Directors through the years

Since its inception, there have been five directors of the National Insurance Office.

The first director was Edward Humphrey Walcott who served from 1967 to 1979. The E. Humphrey

Walcott Building, named in his honour was officially opened on August 27, 2004. It houses the Unemployment Section of the National Insurance Office, the Ministry of Civil Service and the People Resourcing and Compliance Directorate (formerly the Personnel Administration Division).

Other directors over the years were Clifford Gittens, who served from 1979 to 1990; Grantley Smith from 1990 to 1996, and William Layne, from 1996 to 2000.

The longest serving director was Ian Carrington. His tenure began on October 1, 2000 and ended on May 30 2018. However, it must be noted that during this period, Carrington was on secondment at the newly established Financial Services Commission as its chief executive officer from 2011 to 2013. During this time Almroth Williams acted as director.

Jennifer Hunte was acting director of the National Insurance Office from 2018 to 2021. Luther Jones acted from 2021 to 2022. The current Director, Kim Tudor, took up duties from April this year.

Since 1967, there were 11 Chairpersons. The current chairman, since 2020, is Leslie Haynes, Q.C.

Tribute to Founding Fathers The Right Excellent Errol Walton Barrow

It was National Hero and Barbados’ first Prime Minister, The Right Excellent Errol Walton Barrow, who introduced social security on June 5, 1967. On that date, the Barbados National Insurance and Social Security Scheme was established under the provisions of the National Insurance and Social Security Act, Cap. 47 of the Laws of Barbados. This was preceded by a feasibility study prepared by the International Labour Organization (ILO) in 1962.

The Right Excellent Sir Frank Walcott

National Hero, the Right Excellent Sir Frank Walcott was one of the early advocates for a comprehensive social security institution in Barbados.

Sir Frank served on the “Working Committee” that was appointed to prepare an administrative plan for the island’s social security scheme.

THE LATE Errol Walton Barrow, founder of the NIS. (FP) He was a strong advocate for the Workmen’s Compensation Act and the Severance Payments Legislation, and served as a member of the National Insurance Board from 1967 until his resignation due to illness in 1991.

Frank Walcott Building, the home of the National Insurance Office at Culloden Road, St Michael, was officially opened and named in Sir Frank’s on October 3, 1992.

Reverend Francis Godson

Reverend Francis Godson, a Methodist minister, agitated for the introduction of a state pension for those who had grown old. Thanks to his efforts and the tremendous public feeling he aroused, legislative provisions were made in 1937 for the payment of an old age pension to persons who reached their 68th birthday.

As a sign of appreciation for his dedicated service to social insurance, in January 1997, the National Insurance Board named the road around the Frank Walcott Building the “Francis Godson” Drive.

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Sunday, June 26, 2022

SO OFTEN, when it is necessary to consider the character of an individual, we pay attention to how he or she treats others. When it comes to the character of a nation, in the final analysis, the thought is not much different: our conclusion is largely based on how that country treats its people.

MESSAGE FROM PRIME MINISTER THE HONOURABLE MIA AMOR MOTTLEY

A saviour to countless citizens

In Barbados, any measure of our character as a nation must take into consideration our National Insurance Scheme, one of the most ubiquitous arms of Government. For more than half a century it has been reaching into almost every Barbadian home at that moment when our citizens are at their most vulnerable, providing not just financial relief, but the kind of peace of mind necessary to preserve the dignity of the individual and the cohesion of the family.

Today, it is my absolute pleasure to congratulate the Board of Directors, Management, and staff of the National Insurance Office for 55 years of exemplary service to the people of Barbados. For more than half a century you have been, literally, a saviour to countless citizens!

Since June 5, 1967, our social security scheme has served us so well that it has been consistently a point of reference for others, near and far, seeking to deliver to their populations, those services from the NIS that we now take as par for the course.

From employment injury to sickness and maternity benefits that cover even the selfemployed; to funeral grants and survivors’ benefits, the NIS has been truly a lifeline to Barbadians.

However, for all of its landmark advances and innovations since its formation, no period in its history has been as trying, or as critical to the survival of our citizens and the preservation of our national peace and security as 2020 and, to a lesser extent, 2021.

COVID-19 tested every one of us, but not like it did the National Insurance Department in carrying out its mandate to serve Barbadians.

For much of this period, commercial activity was almost at a standstill, retrenchment occurred on a scale that for

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MIA AMOR MOTTLEY (FP) us was previously unimaginable, unemployment reached unprecedented levels, and you, the management and staff of the NIS were called on to process claims at a volume and rate for which your systems were never designed.

The NIS processed 52 282 unemployment benefit claims in 2020 and paid out a whopping $147.5 million. Last year claims fell to 28 071, and payouts totalled $44.6 million. Overall, it paid out $777.1 million in benefits in 2020 and $785.6 in 2021.Your contribution to the sustainability of the Barbadian family cannot be questioned.

So, celebrate your 55 years. It is not just an anniversary, but an accomplishment marked by distinguished service to the country and its citizens.

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Message from Minister of Labour, Social Security and Third Sector, Hon. Colin E. Jordan, M.P.

THE National Insurance Scheme (NIS) can be proud of its growth through diligence and service, and filling a critical need of providing adequate insurance coverage to the people of Barbados for 55 years.

With more than 108 000 persons registered with the NIS, including self-employed persons, a range of benefits is provided to eligible persons. In 2021, the National Insurance Office paid $785.6 million in benefits from the National Insurance Fund and $44.4 million in benefits from the Unemployment Fund. The NIS can also boast of a diversified portfolio of more than $4 billion in assets at the end of March 2022, which places it among the top financial institutions in Barbados.

Focusing on this year’s theme, It’s Your Future, Secure It!, I encourage employers to comply and pay contributions when deductions are made from salaries, along with your employer portion, to the NIS. I further encourage employers not to treat employees as subcontractors simply to avoid paying the employers’ portion of national insurance. It is not right. In addition, selfemployed persons should play their part and pay NIS contributions on earnings as low as $21 a week or $91 a month. Seasonal workers can prepay their contributions to cover periods when there is little or no income.

Many persons do not realise the benefit of social security until a need or crisis arises. I continue to appeal to selfemployed persons to register with the NIS and start contributing towards your future. Self-employed persons may be eligible for a range of NIS benefits which include old-age contributory, survivors’, sickness, invalidity and maternity benefits. Self-employed persons can also register for the NIS Portal on the NIS website to track earnings and contributions.

You may recall that during the COVID-19 pandemic in 2020, self-employed persons who did not pay contributions were not included in the social protection which the NIS offers. However, the 1 481 self-employed persons who were up-to-date with their NIS contributions were provided with the Self-employed Business Interruption Benefit, valued at $3 000 for April and May 2020. This matter was also addressed when Inequalities and the World of Work was discussed at the 344th session of the governing body of the International Labour Organization which I attended in March 2022.

I fully support the efforts of the NIS to further raise awareness of the coverage provided by the scheme to self-employed persons. They need to be aware that social security is a benefit during and after their work lives and it also supports their families. Social protection is a right, and all workers should be sensitised to that entitlement.

I take this opportunity to inform you that my ministry has received the approval of Cabinet to amend the Labour Clauses (Public Contracts) Act. This proposed amendment will insist on minimum terms and conditions for workers, including participation in our social security scheme, in situations where private businesses are benefiting from contracts funded by taxpayers.

Finally, to all employers, employees and self-employed persons, NIS is for you! Our future is secure when we contribute to the NIS.

Sunday, June 26, 2022

Secure future with the NIS

COLIN E. JORDAN, Minister of Labour, Social Security and Third Sector, Hon. , M.P. (FP)

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Sunday, June 26, 2022

HUTSON WILLIAMS 1967-1976 (GP)

DR TREVOR TALMA 1976-1986 (GP)

SIR FRANK ALLEYNE 1987-1994 (GP)

SIR HENRY FORDE, Q.C. 1994-2005 (GP)

JEPTER INCE 2008-2009 (GP)

SANDRA FORDE 2009-2010 (GP)

KEITH MARSHALL 2010-2011 (GP)

DR JUSTIN ROBINSON 2011-2018 (FP)

LESLIE HAYNES, QC, Chairman of the NIS Board, 2020-Present. (SLD)

SIR RICHARD CHELTENHAM, Q.C. 2005-2008 (GP)

IAN GOODINGEDGHILL 2018-2020 (FP)

AS I REFLECT on this significant milestone, the 55th anniversary of the National Insurance Scheme (NIS), I must salute the hard work and commitment of past and present employees of the department whose efforts and service continue to impact the lives of persons who work in Barbados.

Message from Chairman of the National Insurance Board, Leslie Haynes, Q.C.

Committed to service excellence

I wish to acknowledge the service of former chairpersons through the 55 years who steered the department through major adjustments such as pension reform, and I am honoured to continue the work of these outstanding leaders.

In 1967 when the Scheme started, Barbados was undeveloped with a low standard of living and little social protection for workers. The National Insurance and Social Security Act Cap 47 was undoubtedly one of the most progressive pieces of legislation adopted in this country within the last 55 years.

The objectives of the founding fathers in conceptualising the NIS was to bring relief to workers through a sustainable social insurance system that would address contingencies of sickness, invalidity, old age, maternity, employment injury and unemployment. I am proud to say that the Scheme has been able to honour the promises made to the insured population in that regard, and will continue to provide replacement income for the working public.

Over the years, the National Insurance Office has sought to modernise operational processes within the department with the implementation of features such as the NIS portal. I wish to encourage employees to sign up to the NIS portal to determine whether their employers are reporting their earnings and monitor the progress of any claim submitted to the department. Employers are also encouraged to register for the portal, where they can submit earnings and contribution payments or correct errors made on the earnings reported. The portal is accessible via the website at www.nis.gov.bb.

The COVID-19 pandemic has taught us the importance of the NIS, which came under immense pressure during the past two years, as many of the working population was unemployed and sought replacement income in the form of unemployment benefits and severance payments. I am delighted that the NIS, which introduced the Unemployment Benefit in 1981, was a pillar of hope during this challenging period.

Our Scheme is one of the few Caribbean territories that offers the unemployment benefit and remains a model amongst the region. Just recently, a contingent from the Social Security Office of Jamaica and the Caribbean Office of the International Labour Organization visited the NIS for two days, to gather information on our unemployment business process and discuss the legislation with knowledgeable and cooperative staff.

Employers whose businesses

have been also significantly impacted in the last two years by COVID-19 are encouraged to apply to the interest waiver programme implemented by Government from April 1 to June 30, 2022, to assist them in liquidating their indebtedness to the National Insurance Fund. This programme allows for 100 per cent of the interest owed to be waived if outstanding contributions are liquidated within 24 months, until March 31, 2024.

As announced by the Honourable Prime Minister in the budgetary proposals of 2022, the National Insurance Office is undergoing the process to transition to a statutory corporation.

This change will allow the Department to be more nimble and responsive to challenges encountered, and reduce the loss of valuable and knowledgeable employees to other government ministries and departments.

Please be assured, the National Insurance Board and the staff are committed to providing excellent, accessible, customer- centric, reliable, efficient, empathetic and consistent customer service to the public of Barbados throughout the next 55 years.

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Sunday, June 26, 2022

Q&A with NIS

Director Kim Tudor

SENIOR executive and chartered professional accountant, Kim Tudor joined the National Insurance Office as its new Director, effective April 1, 2022.

Tudor who has more than 30 years of experience in leadership positions, including being the chief executive officer at the National Initiative for Service Excellence (NISE), holds a Master of Business Administration from the Syracuse University, USA. She previously served in several senior positions in financial management, strategic planning and customer experience management, and has established herself as a seasoned, visionary executive and a strategic planning expert during her distinguished and exemplary career.

She is also recognised in the Caribbean region as a pioneer in total quality management and service excellence.

Tudor was responsible for introducing the first national indexes for customer satisfaction and employee engagement in Barbados and served on the team which developed one of the first strategic plans for Barbados. She is also an adjunct lecturer with the Sagicor Cave Hill School of Business, University of the West Indies, (UWI), on the Executive Diploma in Management programme.

Her accounting career began in 1986 at the Shell Antilles and Guianas Ltd in Barbados. She would go on to become a director at the Quality Management Consultancy Co. Ltd in Jamaica and a tax and treasury accountant in Singapore. She has also worked in St Maarten, Guyana, Trinidad and Tobago and throughout the Organisation of the Eastern Caribbean States (OECS).

Currently, Tudor is a member of the Synod of the Anglican Diocese of Barbados where she has served for several years, a member of the International Women’s Forum, the Rotary Club of Barbados and a Past President of the Kiwanis Club of Barbados Central.

Below, Tudor answers three pertinent questions concerning the future of the National Insurance Scheme (NIS):

Q:

How can you improve upon what the National Insurance Office is currently doing, as it relates to the National Insurance Scheme (NIS)?

A: The National Insurance Scheme (NIS) has made significant strides in managing the social security needs of Barbadians since its inception on June 5, 1967.

Keeping in step with the times, it has introduced several initiatives to benefit claimants, such as sickness, injury, maternity, unemployment benefits, etcetera.

We can boast of one of the best social security systems not just in the Caribbean but in the world.

However, the NIS was dealt a severe blow by the COVID-19 pandemic, like other entities. The lockdown of the country to reduce the spread of the virus and get it under control resulted in many persons turning to the NIS for assistance in their time of need.

At this juncture, I am pleased to report that we have held steadfast to our slogan, and the NIS has been ‘More

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than a contribution’ to thousands; it has been their lifeline.

To keep up with the burgeoning demand, the NIS had to pivot. In 2020, in response to the pandemic, the Government introduced the Business Interruption Benefit for insured selfemployed persons. The benefit paid $1 500 per month for April and May. Additionally, the Severance Payments Act was amended temporarily due to the public health emergency caused by COVID-19 in March 2020. The Severance Payments (Amendment) Act 2020 provided new terms and conditions for claiming severance due to layoffs from March 1 to July 31, 2020.

The NIS received more than 52 282 unemployment claims during the pandemic, resulting in the Unemployment Benefit Account exhausting the budgeted funding. Last August, Parliament approved a resolution to recapitalise our Unemployment Benefit Account to the tune of $50 million. In total, nearly 40 per cent of persons contributing to the NIS have claimed unemployment benefits since the pandemic.

The NIS has proven its worth during this trying period and has highlighted the importance of all persons working in this country contributing to the Scheme, including those who are self-employed.

Our social security system is inclusive for all employees and the self-employed. Earnings can be declared from as little as $21 per week to 1,126 per week. Employers are reminded of their statutory obligation to pay contributions on behalf of their employees and the self-employed are admonished to contribute to secure their future.

We acknowledge that COVID-19 caused a slowdown in business activity in Barbados, but things are picking up as the COVID-19 restrictions are relaxed. Where employers or self-employed persons have outstanding payments, we are willing to work with them to settle those arrears. In fact, up to June 30, 2022, there is a moratorium on the interest of any

Happy 55th anniversary.

From the Management & Staff

Tel: (246) 432-7409 Fax: (246) 432-7410

KIM TUDOR, Director of the NIS. (FP)

Fitts Village 417-5700 Speightstown 417-5705 Fairchild Street 417-5707 Baxters Road 417-5706

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Sunday, June 26, 2022

Cheers to 55 more years and beyond Message from Marcelo Abi-Ramia Caetano, secretary general of the International Social Security Association.

ON BEHALF OF the International Social Security Association (ISSA) and its members in 160 countries, I would like to extend my sincere congratulations on this remarkable anniversary, 55 years of service to the protection of the present and future of Barbadians.

In a constantly changing context and with different challenges, the National Insurance Scheme has, throughout these 55 years, always been able to demonstrate innovation and adapt to meet new challenges, including the extension of coverage to the self-employed.

I am therefore particularly proud to count the NIS among the CARICOM members of the ISSA and look forward to continuing our long and fruitful collaboration. I wish you every success in these celebrations and send to all the NIS staff my warmest greetings.

– MARCELO ABI-RAMIA CAETANO

• From Page 6E. outstanding contributions owed to the NIS once a settlement of the principal contributions is made within two years, that is, by March 31, 2024. Several businesses have contacted us regarding this offer, and there is still time for others to reach out to us.

Q:

Many Barbadians appear to be concerned about the future of the NIS and its ability to pay pensions down the road, let’s say five to ten years at least from now. Can you in any way allay those fears?

A: It is no secret that our population has sluggish growth, and the resulting demographic trends have the potential to negatively impact pensions if remedial measures are not taken. During the Budget earlier this year, Prime Minister Mia Amor Mottley noted that it is projected that our workforce will be smaller in the next 12 years than it is today, and that our classrooms are already smaller. Those realities are certainly concerning, but we are determined to devise a strategic plan of action to counter this trend.

Efforts are being made to remedy the situation proactively.

The Government, therefore, is putting systems in place to ensure that the NIS can continue to be a lifeline to its members.

As has been announced, the plan includes: • Making the NIS a statutory corporation and increasing its independence from the Government in how it operates.

Work has started on this, and it is anticipated that it will be completed by the end of this year.

• Recapitalising the NIS. • Diversifying the NIS investments at home and abroad.

• Ensuring that where private projects are desirous of public support, they give the NIS the choice to invest.

Investments are one of the key means by which the NIS remains solvent, and we are keen to invest in solid projects that will redound to the benefit of the NIS and the Barbadian economy and society.

• Digitalisation of key processes, to improve customer service and turnaround times.

• Facilitating persons who are self-employed to ensure that they have convenient ways of engaging with the NIS. This year’s theme, It’s Your Future, Secure It! speaks to the that fact that the sustainability of the NIS recognises that each person working in Barbados has a role to play and we encourage you to do so.

Q:

Workers’ Safety Net! Workers in Barbados had no financial safety net in the event of illness or layoffs 55 years ago. Government recognised this and created the National Insurance Scheme (NIS) to protect those workers who found themselves without any savings; or alternative means of income in dire circumstances.

Workers in the construction industry, along with others, have benefited from this long-term initiative, which we at Ready Mix and Ready Block Limited fully support; and today we congratulate the Board, Management and Staff of the NIS in providing Barbados with 55 years of important service to the vital development of our country.

What can the public look forward to in the months and years ahead?

A: The Government will continue to work diligently to ensure the longevity of the NIS for generations to come.

We have a long and robust history of providing a safety net for Barbadians, and the goal is to ensure that the NIS remains the lifeline when needed. The plan, referred to earlier, which was outlined by the Prime Minister in the Budget in March this year, is intended to put the NIS on a viable and sustainable path, and we at the NIS are confident of its success. (CH)

Lears, St. Michael. Tel: 436-3952

www.readymixbarbados.com

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Sunday, June 26, 2022

AT LEFT, the Customer Service & Benefits teams. (SLD)

ACCORDING TO Deputy Director of the National Insurance Office, Frances Fontinelle – Walcott, mandatory coverage for the self-employed under the National Insurance and Social Security Act CAP47 began in January 1971.

FRANCES FONTINELLE– WALCOTT, NIS Deputy Director.

(SLD)

Securing self for the future

She explained, “A self-employed person is anyone over the age of 16 and under pensionable age (currently 67), who is employed, but is not employed under a contract of services. In other words, “you are your own boss”.You determine your hours of work, the nature of the work and provide the tools and equipment necessary to perform the work.

“A self-employed person is also an individual who is employed in Barbados, but their employer does not reside in Barbados, has no place of business on the island, or has not appointed an agent on the island to conduct their business.”

In addition, Fontinelle-Walcott disclosed, a person is also said to be self-employed, if he or she is a majority shareholder in a limited liability company and is involved in the day-to-day operations as officers of the company. This means that the Chief Executive Officer or General Manager, may be treated as self-employed for the purpose of social security coverage.

According to Fontinelle-Walcott, some examples of self-employed individuals include masons, cosmetologists, architects, mechanics, engineers, farmers, creatives, fisherfolk, lawyers, vendors, entertainers, entrepreneurs, dentists and doctors.

The National Insurance Office official further stated that the National Insurance Board has the power to determine if an individual should be insured under the Act and in what category, that is, whether as an employee or as self-employed.

She stressed, “Employees who are unsure of their insurability status or whose employers have deemed them to be self-employed are advised to visit the National Insurance Office to commence the determination of status.

“There is no appeal against the decision of the National Insurance Board in these matters, except on a point of law, in which case, the appeal should be laid before the High Court.”

Fontinelle Walcott further informed that the contribution rate for the selfemployed is 17.1 per cent of reported earnings.

She explained, “For example, the amount of contributions that will be due by an individual reporting earnings of $1,000 in any month is $171.00.”

“Contribution payments are due by the 15th day of the month after each calendar quarter.

For example, contribution payments for January, February and March are due on or before April 15.”

She noted that due to the unsteady receipt of income experienced by the self-employed, contribution payments can also be submitted monthly

or annually. In addition, a self-employed person in the fishing industry can submit their contributions for an entire year during the fishing season, as they may not generate any income during the off-season.

“Contributions are payable on earnings from the minimum of $91 per month to a maximum of $4,880 per month, therefore the payments to be submitted monthly range from as little as $15.56 to the maximum amount of $834.48. There is no excuse for the self-employed to neglect securing their future,” the deputy director added.

She disclosed that while there is a minimum contribution payment, the amount of benefit an individual receives is based on the level of contributions paid.

Contribution payments can be submitted by cash, cheque, debit or credit card. Wire transfers can also be made to the National Insurance’s bank account.

Further, Fontinelle-Walcott pointed out that benefit entitlements are given to self –employed persons who meet the qualifying criteria for maternity benefits or grants, sickness benefits (short-term incapacity); invalidity pensions or grants (if the self-employed is permanently unable to work due to illness); contributory pension or grants; funeral grants; and survivors pension or grant, which are payable to the spouse and children of a deceased self-employed individual. (CH)

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Sunday, June 26, 2022

COVID-19 HAS significantly affected social services agencies, particularly the National Insurance Scheme (NIS), and former director, Ian Carrington, is today calling for social sector reform as it relates to pensions and protection of the elderly.

Carrington, the longest serving director of the NIS, having served from 2000 to 2018, said that no one could have planned for the social and economic impact of COVID-19.

According to him, the last two years have been particularly challenging for the NIS, its staff, management and the Board of Directors.

Carrington, who is currently attached to the Ministry of Finance and Economic Affairs as Director of Finance and Economic Affairs, described the NIS as “a safety net – a social safety net that seeks to take care of the most vulnerable in their greatest hour of need, and when they find themselves in the most difficult of circumstances”. But he lamented that COVID-19 presented authorities with the difficult challenge of keeping the country whole, while ensuring that the most vulnerable among us were able to put food on the table and keep their heads above water during the onset of COVID-19 and even in these turbulent times.

He noted, “This would have been reflected in terms of the amount of benefits which were paid out by the NIS and the social services agencies, and the creation of additional benefits in response to the needs of the population.

He pointed out, “Generally, you had employees and self-employed persons not being able to work. That’s where the NIS and the Government had to step in and create new benefits to assist persons, for example, the Business Interruption Benefit for the self-employed, and Adopt-aFamily, to help those families where all the members of the family were unemployed and qualified for an unemployment benefit.

“The NIS paid out more unemployment benefits and paid more

persons unemployment benefits in 2020/21 than in the last five years that I was director.”

Carrington also stressed that logistical shocks and the current increases in energy and food prices from the war between Russia and Ukraine, further impacted the economies of small island states, such as Barbados.

The former NIS Director disclosed that all political parties in Barbados have had to face the question of pension reform and this was necessary now in light of Barbados’ declining population and the increase in the number of retired persons.

He said, “This is a major issue and it must be addressed. We did it back in 2004 and we must face it again. There must be change and these two issues – pension reform and immigration – as it relates to the NIS, must be given a greater focus, as well as customer service and getting the NIS financially sustainable.”

Carrington also added, “This is absolutely necessary because Barbados has all of the demographic features of a developing country. We have an ageing population and more elderly, retired persons than persons who are working. Our population today is much smaller than it was 40 years ago. There are more elderly persons today than in 1967. Back then, there was a significantly higher number of younger people in the workforce and in the country, than there were elderly people or retirees.”

Noting that the NIS cannot afford to make errors, Carrington also stated that there must be an informed, noncontentious, mature conversation about pension reform and immigration if Barbadians are to maintain their standard of living.

He explained, “I say this because

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Tel.: (246) 228-7102 / (246) 426-9544 Email: printexprintery@yahoo.com

“QUALITY PRINTING RELIABLE SERVICE”

Ian Carrington former director of the National Insurance Scheme.

(SLD)

the demographics show that unless we face it and fix it, we will break it.

Some tough decisions must be made.

Avoidance is not one of the policy options available to us.”

Carrington, who joined the public sector in 1998, and held major posts within the sector, disclosed that when he joined the NIS in 2000, the organisation’s focus was on ensuring that customers received good service. He said that over the years, funds continued to be put to good use, as reserves grew up to around BDS$5 billion.

However, he emphasised, much has changed over the years, thus the need for discussions with the public about pension reform.

Call to protect pensions, elderly

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Sunday, June 26, 2022

Q: WHAT IS A SEVERANCE PAYMENT? A: Severance payment is a monetary compensation for loss of employment due to redundancy. Income tax and National Insurance are not deducted from severance payments.

Q: What makes an employee entitled to severance?

A: He or she must be working for at least 104 continuous weeks; be contracted to work for no less than 21 hours per week; should be over the age of 16, and under the pensionable age at the date of dismissal, and must be dismissed for redundancy.

Q: What conditions determine redundancy?

A: If the employer has ceased or intends to cease to carry on the business. This could be voluntary closure, or involuntary, due to fire or natural disaster. Other factors include if the employer has ceased or intends to cease to carry on the business in the place at which the employee was contracted to work, or if the requirements of the business for the employee to carry out work of a particular kind has ceased or diminished or are expected to cease or diminish.

(SLD)

Q: What exactly is a lay-off?

A: A lay-off is a temporary stoppage to employment due to the lack of work. The employee is available for work but no work is available.

Q: What is short-time?

A: This occurs when an employee is working for less than half a weeks’ pay for that week. A severance claim can be submitted if an employee is laid-off for a period of 13 or more consecutive weeks, or after a series of 16 or more weeks in a 26 week period.

Severance made easy

Q: What is the time limit for the submission of severance applications?

A. For dismissal, it is one year from the date of termination.

The employee completes a severance application form and submits it to the National Insurance Office. In the case of layoffs or short-time, it is after the expiration of the required period. At the end of the lay-off period the employee writes a letter informing their employer of their intention to claim severance, as they were laid off for 13 consecutive weeks or a series of 16 or more weeks out of a 26-week period. The letter is to be sent by registered mail, and the employee must retain the receipt.

An employer has seven working days after service of the notice of intention to claim, to respond with a counter notice.

The counter notice of the employer must guarantee the employee period of employment not less than 26 weeks of employment, during which time the employee would not be laid off or kept on short-time for any week. The employer must re-engage the employee within four weeks.

If the employer does not respond with a counter notice, the employee has a period of three weeks after the end of the seven days to terminate their employment. The employee sends a letter by registered mail, informing the employer that they are terminating their employment.

The employee must retain the postal receipt.

If the employer files a counter notice, but withdraws the counter notice by a subsequent notice in writing, the employee has a period of three weeks after the service of the notice of withdrawal to terminate their employment.

If the employer files a counter notice within the seven days and does not withdraw it, the question of the right to severance is referred to the tribunal.

Q: How is severance calculated?

A: 2.5 weeks for each year up to ten years. Three weeks for each year exceeding ten years but not exceeding 20 years. Three and a half weeks for each year exceeding 20

years and up to the maximum of 33 years.

Q: What should I do if my employer does not pay severance?

A: Firstly, a severance payment required to be paid by an employer shall be paid within two months of it becoming due, or a period not exceeding four months.

If the employer does not pay severance, visit the Severance Section and fill out an application for the severance. You will receive an acknowledgment; and the former employer will be notified of your application. When the case is scheduled to be heard by the Severance Payments Tribunal you will be notified.

Q: What happens if my employer has paid severance but I am unsure if the amount I received is correct?

A: You should copy and deposit the cheque and visit the Severance Section of the National Insurance Office to have the amount due computed.

If the amount is incorrect, the employer will be notified and asked to the pay difference.

If the employer does not comply with the request, an application has to be submitted to the Severance Payments Tribunal for the amount owed to be awarded.

Q: What category of employees are not eligible for Severance Payment?

A: Employment in the service of the husband or wife of the person employed, or employment without pecuniary remuneration by the employed person’s father, mother, grandmother, father, stepfather, mother, son, daughter, grandson, daughter, stepson, daughter, brother, sister, half-brother, sister, or those employed under a Partnership Agreement. In the case of a death of an employer, an employee is not deemed to be dismissed if a contract of employment is renewed or is engaged under a new contract of employment by a personal representative of the deceased employer and the reengagement or renewal takes place no later than eight weeks after the death of the deceased employer.

11E

Sunday, June 26, 2022

STAFF of the Unemployment Section, Rashawn Barrow at left, and Avril Harrison. (SLD) INSPECTOR Leisa Wood (SLD)

UNEMPLOYMENT BENEFIT is paid to an insured person who:

Out of work, not options

• Has become unemployed and has an interruption of earnings from his employment; • Has been laid off and has suspension of earnings from his employment or; • Is being kept on short-time and suffers loss of earnings from his employment. Earnings must be reduced by more than 50 per cent of an individual’s average insurable weekly earnings in the relevant quarter.

Leisa Wood, an inspector at the National Insurance Office, also explained that if an employer terminates the services of an employee, or an employee is laid off, the employer is required to complete the Termination of Services/Layoff Certificate in duplicate. The original certificate must be given to the employee on the date of termination and the duplicate sent to the National Insurance Office within one week of the termination of services of the employee. In addition, if an employee terminates his/ her own services, on the request of the Director, the employer is required to submit the Termination of Services/Lay-off certificate within two weeks of the date of the request.

The employee is required to make an application for unemployment benefit by visiting the Unemployment Section at the E. Humphrey Walcott Building, Culloden Road, St. Michael, within two weeks from the date of termination whether or not he or she has received the Termination of Services Certificate from the employer. The individual is also required to visit the Unemployment Section every three weeks after the date of submission of his application as long as he or she is still unemployed. If the individual is re-employed the Director must be informed of the date of re-employment.

Wood further stressed, that to qualify for unemployment benefit, the insured person must: • Be over 16 and under pensionable age • Be insured for at least 52 weeks • Have at least 20 contributions paid or credited in the three consecutive quarters ending with the relevant quarter • Have at least seven contributions paid or credited in the relevant quarter.

The relevant quarter is the quarter which falls two quarters before the quarter in which the unemployment benefit commences.

Wood disclosed, that self-employed persons are not entitled to the Unemployment Benefit because they do not contribute to the unemployment fund.

Unemployment benefit is payable for a maximum of 26 weeks in a continuous period or an aggregate of 26 weeks in the 52 weeks immediately preceding the commencement of the current week of unemployment.

An insured person who has exhausted all 26 weeks of the unemployment benefit will not be entitled to another such benefit until the expiration of 52 continuous weeks from the last week in which benefit was paid. He or she must also satisfy all other qualifying conditions.

The daily rate of unemployment benefit is 60 per cent of the insured person’s average insurable weekly earnings in the relevant quarter, divided by six.

The NIS officer noted that there are disqualifications for unemployment benefits. These include: • Refusing or failing to apply for suitable employment that is vacant once he or she is aware of such or fails to accept employment after it has been offered.

• Neglecting to avail himself or herself for opportunity for suitable employment.

• Voluntarily leaving his or her employment without good cause • Losing his or her employment because of misconduct.

• Late submissions (that is, submissions made more than At KPMG, we inspire confidence two weeks after the date of becoming unemployed) and empower change in all we do.

• Out of the island, (except representing Barbados or the region at a regional or international event).

• Receiving a pension (anytime within the six months of cessation of employment) • Confined to prison If an unemployment claim is disqualified or disallowed, the © 2022 KPMG in Barbados and the Eastern Caribbean, a partnership registered in Barbados, Antigua and Barbuda, Saint Lucia and St. Vincent and the Grenadines, and a member firm of the KPMG global organization insured person is informed of the decision in writing and the of independent member firms affiliated with KPMG International Limited, a private English company limited by insured person has the right to appeal to the Benefits Appeal guarantee. All rights reserved.

Tribunal within 21 days from the date of the issuing of the letter. (CH)

Congratulating the National Insurance Scheme on 55 years of dedicated service to Barbados’ greatest asset, its people.

12E

Sunday, June 26, 2022

13E

Sunday, June 26, 2022

Diamond Award – Employee Excellence Employee of the Year – Justin Cumberbatch, Accounts Clerk Topaz Award – Performance

Supervisor of the Year – Shelly-Ann Boyce, Senior Legal Assistant Customer Service Excellence – Alex Belgrave, Clerical Officer Director’s Award – Carol-Ann Smith, Inspector Opal Award – Continuous Learning Academic Achiever of the Year – Carol Hall, Operations Officer

Onyx Award – Team Spirit Unit/Team of the Year – Records Management Deborah Burrowes – Senior Data Processing Officer Glenice Yearwood – Senior Clerk Renaldo Hinkson – Clerical Officer Shadija Brathwaite – Clerical Officer Tonya Daniel – Clerical Officer Jaleesa Leacock – Data Entry Operator I Francia Johnson – Clerical Officer Suzette Smith – Data Entry Clerk Stellene Forde – Data Entry Clerk Heather Johnson – Data Entry Clerk Lyneta Applewhite – Clerical Officer

Emerald Award – Long Service 10 Years Adrian Gittens Lee-Ann Mayers-Franklyn Roger Butcher Shamika Mullin

15 YEARS

Kevin Clarke Julianne Roberts Shakenya Mayers Kelly-Ann Lewis Janelle Sarjeant Racquel Brome Joy-Ann Johnson

DIAMOND AWARD – Employee of the Year

– Justin Cumberbatch, Accounts Clerk. (Pictures by Lennox Devonish.)

The 2021/2022 GEM awardees

Insurance Officer I Chief Internal Auditor Senior Clerk /Insurance Officer III Clerical Officer Data Administrator Claims Processor I Acting Externally Clerical Officer Clerical Officer Clerical Officer Data Entry/Proofing Clerk

20 Years

Wayne Giles Financial Officer Sandra Wade Senior Accounts Officer Suzanne Drakes Acting Externally Michael Mayers Investment Officer I Stephanie Mason Clerical Officer Stephen Clarke Senior Clerk Derek Lowe Assistant Director, Customer Relations Frances Fontinelle-Walcott Deputy Director Beverley Forte Investment Officer I Sandra Clarke Acting Externally Samantha Spooner Data Entry Operator Kim King Accounts Clerk

25 Years

Joanne Perryman Anthony Johnson Julieann Slocombe Basil Hoyte

Retired Internal Auditor II Senior Accounts Officer Senior Clerk

35 Years

Claudette Moore Insurance Officer II Ada Alleyne Senior Clerk Avril Harrison Insurance Officer II Heather Griffith Retired Tunley Franklyn Inspector Maxine Butcher Insurance Officer III Catherine Smith Manager, Accounts

45 Years

John Bushelle

Accounts Officer I

TOPAZ AWARD – Supervisor of the Year – Shelly-Ann Boyce, Senior Legal Assistant. (SLD)

THE GREAT EMPLOYEES MATTER (GEM) rewards and recognition programme recognises the value of each employee and each person’s role in ensuring the organisation is successful in reaching its goals and ultimately rewarding excellence. The programme, launched in 2005 and re-fashioned in 2016, depicts gemstones such as the diamond, topaz, opal, onyx and emerald to reflect the qualities in staff performance.

This year, more than 50 employees were rewarded, including 35 long service staff members who have worked for periods from ten to 45 years, at the GEM awards ceremony on Friday, June 17. Held on the grounds of the National Insurance Office, it featured keynote speaker, Dr Kenroy Burke and Minister of Labour, Social Security and Third Sector, the Honourable Colin E. Jordan who delivered remarks. Entertainment was provided by singer Kaylee Allman, saxophonist Leanna Yearwood, poet Adrian Green and the Barbados Police Service Band.

Diamond Award – Employee Excellence Employee of the Year – Justin Cumberbatch, Accounts Clerk

Justin Cumberbatch was nominated for Employee of the Month for December 2021 and January 2022. It is said that if words could be transferred to physical form he could be replaced by words such as honesty, accountability, reliability, integrity and trust.

He has been coined by his peers and customers alike as an officer and a gentleman, who has a one-on-one relationship with the customers. He has a relaxed, calm and cool demeanour, is punctual and ready to work long before the start time of 8:30 a.m.. He is described by his peers as

sheer poetry in motion.

In December 2021, Cumberbatch disbursed approximately $637 000 to over 1 000 customers and did not incur any overages or shortages and must be commended for the efficient management of funds disbursed. In January 2022, he disbursed over $586 000 to over 984 pensioners, once again without incurring any overages and shortages, while displaying his usual punctuality and perfect attendance.

Topaz Award – Performance Supervisor of the Year – Shelly-Ann Boyce, Senior Legal Assistant

The mantra of this officer is “not only should one work hard but smart”. Shelly-Ann Boyce has lived up to her philosophy and has exhibited her competency and innovativeness as a strategic thinker. The Supreme Court’s new E-Filing platform brought with it initial challenges; however, Boyce resolved to ensure the work of the Legal Section was not hampered by working with the Supreme Court’s IT Department to successfully address the challenges and conceptualise a spreadsheet application to assist in determining the balance for unpaid National Insurance certificates. She assisted the Registry’s IT team in defining the process for State Enterprises and was sought by other state agencies to assist them in the registration process.

Topaz Award – Performance Customer Service Excellence – Alex Belgrave, Clerical Officer Alex Belgrave has been with the Customer Service

TOPAZ AWARD – Director’s Award – Carol-Ann Smith, Inspector. (SLD)

OPAL AWARD – Continuous Learning Academic Achiever of the Year – Carol Hall, Operations Officer. (SLD)

FRANCIA JOHNSON (left), and Stellene Forde of Records Management collected the Onyx award on behalf of the team. (SLD)

ONYX AWARD – TEAM SPIRIT Unit/Team of the Year – Records Management. (GP, SLD)

section from its inception. He is a multi-skilled officer who has functioned in a number of areas within the section. His attendance, punctuality and professionalism are commendable, he is known among his colleagues as an officer who goes beyond the call of duty, and is regarded as a valuable asset to the section.

Topaz Award – Performance Director’s Award – Carol-Ann Smith, Inspector

This year’s awardee is an officer who possesses extensive knowledge of the National Insurance legislation, particularly in the area of the application of myriad benefit regulations.

She has a passion for ensuring other officers acquire the requisite knowledge and skills required to enable them to perform their duties accurately.

Although known as a ‘no-nonsense person’, this officer is a team player who readily troubleshoots and collaborates with technical support, without hesitation, to foster the resolution of problems that are hindering the timely processing of some claims.

During 2021to 2022, Smith undertook the tasks of assisting with the auditing of the pension simulations every month, testing the disablement module, resolving issues associated with the module, training of officers in the Benefits Section; each task performed admirably without complaints.

This officer’s leadership, knowledge and skill in interrogating the system was instrumental in resolving challenges encountered in December 2021. She worked closely with Technical Support and other members of the Benefits team to develop solutions to the issues

encountered, ensured pensions payments were accurate and worked well into the night to mitigate the fallout from that very challenging situation.

An officer, who is assigned to the Compliance Section, she continues her unwavering demonstration of teamwork, as she willingly assists with performing the duties of fellow inspectors when they are on leave and there is no replacement officer. The geographical area, to which she is assigned, has a high level of compliance due to the nononsense but cordial relationship she has developed with employers.

Her experience in the Benefits Section, redound to the benefit of employers and employees as they seek her guidance on benefit matters. The tenacity demonstrated in the resolution of benefit matters, is also exhibited in her interaction with employers in her area, from whom she has collected approximately $115 000 under the interest waiver programme which commenced on April 1, 2022 and will end on June 30, 2022.

Opal Award – Continuous Learning Academic Achiever of the Year – Carol Hall, Operations Officer

Carol Hall completed her Master’s degree in Human Resource Management at the University of the West Indies, Cave Hill Campus. Hall joined the National Insurance Department in October 2006 and was assigned to the Data Services Unit in the post of operationsofficer. During that time, she exhibited a thirst for knowledge and in early 2020 she enrolled in the University of Edinburg Napier and was subsequently awarded a Master of Science Degree in Human Resources Management.

Onyx Award – Team Spirit

Unit/Team of the Year – Records Management This section is responsible for processing all incoming mail, which may include sorting, recording, coding, batching, scanning, validating, verifying, labelling, filing and storing all documents.

This allows for the processing of claims and payments of customers in a timely manner.

At the end of February 2022, due to a shortened staff complement and an overwhelming increase in sickness/ injury (SI) claim forms, this section had a total of 7 226 claims to be processed in March.

The members of the section went above and beyond the expected, while under pressure and scrutiny and worked assiduously to get back on track. They worked through lunch hours, after normal work hours and even on weekends to create a record high of 7 018 claims, 5 930 of which were sickness/injury claims.

This section’s staff complement consists of 11 persons who worked as a cohesive unit with a high degree of comradery and efficiency. If an officer was absent, the others willingly shared the workload so the main functions of the section were completed.

During the month of March 2022, the section created a record high 7 018 SOAs and attached 2 748 documents in the system. In addition, 3 055 other mail documents were processed.

• Continued on next page.

12E

Sunday, June 26, 2022

13E

Sunday, June 26, 2022

Diamond Award – Employee Excellence Employee of the Year – Justin Cumberbatch, Accounts Clerk Topaz Award – Performance

Supervisor of the Year – Shelly-Ann Boyce, Senior Legal Assistant Customer Service Excellence – Alex Belgrave, Clerical Officer Director’s Award – Carol-Ann Smith, Inspector Opal Award – Continuous Learning Academic Achiever of the Year – Carol Hall, Operations Officer

Onyx Award – Team Spirit Unit/Team of the Year – Records Management Deborah Burrowes – Senior Data Processing Officer Glenice Yearwood – Senior Clerk Renaldo Hinkson – Clerical Officer Shadija Brathwaite – Clerical Officer Tonya Daniel – Clerical Officer Jaleesa Leacock – Data Entry Operator I Francia Johnson – Clerical Officer Suzette Smith – Data Entry Clerk Stellene Forde – Data Entry Clerk Heather Johnson – Data Entry Clerk Lyneta Applewhite – Clerical Officer

Emerald Award – Long Service 10 Years Adrian Gittens Lee-Ann Mayers-Franklyn Roger Butcher Shamika Mullin

15 YEARS

Kevin Clarke Julianne Roberts Shakenya Mayers Kelly-Ann Lewis Janelle Sarjeant Racquel Brome Joy-Ann Johnson

DIAMOND AWARD – Employee of the Year

– Justin Cumberbatch, Accounts Clerk. (Pictures by Lennox Devonish.)

The 2021/2022 GEM awardees

Insurance Officer I Chief Internal Auditor Senior Clerk /Insurance Officer III Clerical Officer Data Administrator Claims Processor I Acting Externally Clerical Officer Clerical Officer Clerical Officer Data Entry/Proofing Clerk

20 Years

Wayne Giles Financial Officer Sandra Wade Senior Accounts Officer Suzanne Drakes Acting Externally Michael Mayers Investment Officer I Stephanie Mason Clerical Officer Stephen Clarke Senior Clerk Derek Lowe Assistant Director, Customer Relations Frances Fontinelle-Walcott Deputy Director Beverley Forte Investment Officer I Sandra Clarke Acting Externally Samantha Spooner Data Entry Operator Kim King Accounts Clerk

25 Years

Joanne Perryman Anthony Johnson Julieann Slocombe Basil Hoyte

Retired Internal Auditor II Senior Accounts Officer Senior Clerk

35 Years

Claudette Moore Insurance Officer II Ada Alleyne Senior Clerk Avril Harrison Insurance Officer II Heather Griffith Retired Tunley Franklyn Inspector Maxine Butcher Insurance Officer III Catherine Smith Manager, Accounts

45 Years

John Bushelle

Accounts Officer I

TOPAZ AWARD – Supervisor of the Year – Shelly-Ann Boyce, Senior Legal Assistant. (SLD)

THE GREAT EMPLOYEES MATTER (GEM) rewards and recognition programme recognises the value of each employee and each person’s role in ensuring the organisation is successful in reaching its goals and ultimately rewarding excellence. The programme, launched in 2005 and re-fashioned in 2016, depicts gemstones such as the diamond, topaz, opal, onyx and emerald to reflect the qualities in staff performance.

This year, more than 50 employees were rewarded, including 35 long service staff members who have worked for periods from ten to 45 years, at the GEM awards ceremony on Friday, June 17. Held on the grounds of the National Insurance Office, it featured keynote speaker, Dr Kenroy Burke and Minister of Labour, Social Security and Third Sector, the Honourable Colin E. Jordan who delivered remarks. Entertainment was provided by singer Kaylee Allman, saxophonist Leanna Yearwood, poet Adrian Green and the Barbados Police Service Band.

Diamond Award – Employee Excellence Employee of the Year – Justin Cumberbatch, Accounts Clerk

Justin Cumberbatch was nominated for Employee of the Month for December 2021 and January 2022. It is said that if words could be transferred to physical form he could be replaced by words such as honesty, accountability, reliability, integrity and trust.

He has been coined by his peers and customers alike as an officer and a gentleman, who has a one-on-one relationship with the customers. He has a relaxed, calm and cool demeanour, is punctual and ready to work long before the start time of 8:30 a.m.. He is described by his peers as

sheer poetry in motion.

In December 2021, Cumberbatch disbursed approximately $637 000 to over 1 000 customers and did not incur any overages or shortages and must be commended for the efficient management of funds disbursed. In January 2022, he disbursed over $586 000 to over 984 pensioners, once again without incurring any overages and shortages, while displaying his usual punctuality and perfect attendance.

Topaz Award – Performance Supervisor of the Year – Shelly-Ann Boyce, Senior Legal Assistant

The mantra of this officer is “not only should one work hard but smart”. Shelly-Ann Boyce has lived up to her philosophy and has exhibited her competency and innovativeness as a strategic thinker. The Supreme Court’s new E-Filing platform brought with it initial challenges; however, Boyce resolved to ensure the work of the Legal Section was not hampered by working with the Supreme Court’s IT Department to successfully address the challenges and conceptualise a spreadsheet application to assist in determining the balance for unpaid National Insurance certificates. She assisted the Registry’s IT team in defining the process for State Enterprises and was sought by other state agencies to assist them in the registration process.

Topaz Award – Performance Customer Service Excellence – Alex Belgrave, Clerical Officer Alex Belgrave has been with the Customer Service

TOPAZ AWARD – Director’s Award – Carol-Ann Smith, Inspector. (SLD)

OPAL AWARD – Continuous Learning Academic Achiever of the Year – Carol Hall, Operations Officer. (SLD)

FRANCIA JOHNSON (left), and Stellene Forde of Records Management collected the Onyx award on behalf of the team. (SLD)

ONYX AWARD – TEAM SPIRIT Unit/Team of the Year – Records Management. (GP, SLD)

section from its inception. He is a multi-skilled officer who has functioned in a number of areas within the section. His attendance, punctuality and professionalism are commendable, he is known among his colleagues as an officer who goes beyond the call of duty, and is regarded as a valuable asset to the section.

Topaz Award – Performance Director’s Award – Carol-Ann Smith, Inspector

This year’s awardee is an officer who possesses extensive knowledge of the National Insurance legislation, particularly in the area of the application of myriad benefit regulations.

She has a passion for ensuring other officers acquire the requisite knowledge and skills required to enable them to perform their duties accurately.

Although known as a ‘no-nonsense person’, this officer is a team player who readily troubleshoots and collaborates with technical support, without hesitation, to foster the resolution of problems that are hindering the timely processing of some claims.

During 2021to 2022, Smith undertook the tasks of assisting with the auditing of the pension simulations every month, testing the disablement module, resolving issues associated with the module, training of officers in the Benefits Section; each task performed admirably without complaints.

This officer’s leadership, knowledge and skill in interrogating the system was instrumental in resolving challenges encountered in December 2021. She worked closely with Technical Support and other members of the Benefits team to develop solutions to the issues

encountered, ensured pensions payments were accurate and worked well into the night to mitigate the fallout from that very challenging situation.

An officer, who is assigned to the Compliance Section, she continues her unwavering demonstration of teamwork, as she willingly assists with performing the duties of fellow inspectors when they are on leave and there is no replacement officer. The geographical area, to which she is assigned, has a high level of compliance due to the nononsense but cordial relationship she has developed with employers.

Her experience in the Benefits Section, redound to the benefit of employers and employees as they seek her guidance on benefit matters. The tenacity demonstrated in the resolution of benefit matters, is also exhibited in her interaction with employers in her area, from whom she has collected approximately $115 000 under the interest waiver programme which commenced on April 1, 2022 and will end on June 30, 2022.

Opal Award – Continuous Learning Academic Achiever of the Year – Carol Hall, Operations Officer

Carol Hall completed her Master’s degree in Human Resource Management at the University of the West Indies, Cave Hill Campus. Hall joined the National Insurance Department in October 2006 and was assigned to the Data Services Unit in the post of operationsofficer. During that time, she exhibited a thirst for knowledge and in early 2020 she enrolled in the University of Edinburg Napier and was subsequently awarded a Master of Science Degree in Human Resources Management.

Onyx Award – Team Spirit

Unit/Team of the Year – Records Management This section is responsible for processing all incoming mail, which may include sorting, recording, coding, batching, scanning, validating, verifying, labelling, filing and storing all documents.

This allows for the processing of claims and payments of customers in a timely manner.

At the end of February 2022, due to a shortened staff complement and an overwhelming increase in sickness/ injury (SI) claim forms, this section had a total of 7 226 claims to be processed in March.

The members of the section went above and beyond the expected, while under pressure and scrutiny and worked assiduously to get back on track. They worked through lunch hours, after normal work hours and even on weekends to create a record high of 7 018 claims, 5 930 of which were sickness/injury claims.

This section’s staff complement consists of 11 persons who worked as a cohesive unit with a high degree of comradery and efficiency. If an officer was absent, the others willingly shared the workload so the main functions of the section were completed.

During the month of March 2022, the section created a record high 7 018 SOAs and attached 2 748 documents in the system. In addition, 3 055 other mail documents were processed.

• Continued on next page.

14E

Sunday, June 26, 2022

AVRIL HARRISON, 35 YEARS. (SLD)

LONG-STANDING AWARDEE John Bushelle, 45 years. (SLD)

DEREK LOWE, 20 YEARS. (SLD)

Emerald awards

FRANCES FONTINELLEWALCOTT, 20 YEARS. (SLD)

CATHERINE SMITH, HEATHER GRIFFITH, TUNLEY FRANKLYN, 35 YEARS. (SLD) 35 YEARS. (SLD) 35 YEARS. (SLD)

JULIEANN SLOCOMBE, 25 YEARS. (SLD)

SAMANTHA SPOONER, 20 YEARS. (SLD)

RACQUEL BROME, 15 YEARS. (SLD)

JOANNE PERRYMAN, 25 YEARS. (SLD)

SANDRA WADE, 20 YEARS. (SLD)

JOY-ANN JOHNSON, 15 YEARS. (SLD)

MAXINE BUTCHER, 35 YEARS. (SLD)

BASIL HOYTE, 25 YEARS. (SLD)

WAYNE GILES, 20 YEARS. (SLD)

LEE-ANN FRANKLYNMAYERS – 10 YEARS. (SLD)

STEPHANIE MASON, 20 YEARS. (GP)

ROGER BUTCHER –10 YEARS. (SLD)

15E

Sunday, June 26, 2022

CURRENTLY THE LONGEST SERVING employee of the National Insurance Office, John Bushell believes that this organisation, which is celebrating its 55th year as a social and financial institution, is at the crossroad as a result of declining contributors from the baby boomers period of 1940 to the 1960s.

According to him, large families were the backbone of the workforce and this provided the National Insurance Scheme (NIS) with the support base to give generous benefits to the populace. He notes that the last set of these early contributors are now reaching retirement age and the NIS is entering the phase where the support base will be those children from small families.

Bushell stressed, “It is therefore critical that the National Insurance Office deploy the necessary strategies to embrace the self-employed as a pillar of support going forward.”

Bushell also noted that during the last two decades, the organisation has lost a great number of “knowledge workers,” through retirement.

He added that comrades who laid the foundation for the success of the NIS, must act to bolster the National Insurance Office’s human resources with the necessary training regime to avoid a further brain drain.

Bushell, who is chairman of the NIS Shop Steward Committee, joined the National Insurance Office on June 6, 1977, as a clerical officer assigned to the Long Term Benefits Section. Back then he was responsible for writing vouchers/ pension cheques, which in those days, were handwritten.

In his second year, he was assigned to the Customer Service section of the Benefits Department, where he gained valuable experience as he had to communicate with the public on a variety of NIS issues. As the years progressed, he was responsible for preparing Benefit Claims for payments before his transition to calculating payments on the various Benefit claims.

He was appointed as a permanent member of the National Insurance Office three years after joining, and was later assigned to the Accounts Section as assistant accountant in 1997. He remained in that post until 2007, and was tasked, among other duties, with performing the duties of chief cashier and supervising the NIS’ team of cashiers. It was also his responsibility to ensure that sufficient funds were supplied to cashiers and that the cash book was balanced on a daily basis. In short, Bushell was responsible for all funds coming into the department and making certain that they were handed over to the banking clerk to be deposited.

In 2007, Bushell was appointed to act as Accountant Officer 1. He was now responsible primarily for preparing all the various cheques electronically, for printing.

These included pension, sickness, employment injury, unemployment, medical, maternity, severance, travelling and administrative cheques – the latter of which were needed to run the NIS efficiently. Bushell performs these duties up to this day.

His other duties include investigating alleged fraudulent activity, where beneficiaries report that cheques sent to them by the National Insurance Office are not received, or are reportedly stolen, missing, or gone astray, but are later cashed. This sees him working closely with members of the Financial Services Unit of the Royal Barbados Police Force and presenting evidence in the Lower and High Courts.

His long list of duties also involves reviewing employees’ work conduct, providing appraisals of staff, and seeing after the storage of investment certificates, bonds and treasury notes.

One of Bushell’s greatest satisfactions in his line of duty is serving the public.

He stressed, “I honestly love dealing with members of the public. It gives me great satisfaction. People depend on benefits and on their pensions.

I like when they receive them in a timely manner.

“In my earlier days, I also worked in Customer Services as a customer representative.

I knew when people came to me they came because they wanted help. I still interface with the public, supervise the front desk in the Accounts Section, and assist customers with any difficulties they may experience.You can say that at times I am called on to provide assistance.”

It is not at all unusual for Bushell and members of the Accounts Section to forego having lunch just to make

JOHN BUSHELL LONGEST SERVING EMPLOYEE – 45 years

JOHN BUSHELL (SLD) certain that customers get their cheques on time.

“I am really happy when cheques are printed so that individuals can receive their benefits on time,” he stated.

Work for Bushell starts just after 7 a.m. While it may appear that work concludes around 4:30 p.m, during the preparation process of pension cheques, he is known to work from home well into the night.

He informed, “When preparing pension cheques there is a particular process which has to be executed after working hours. History has shown that the process is better managed if you can monitor it during the night. I do this to ensure that pensioners receive their cheques on time.”

Bushell credits his colleagues with having kind hearts.

He shared, “There are quite a number of staff members at the NIS who are extremely helpful to members of the public. Sometimes they pick up money among themselves to assist these persons when their benefits are delayed.

Bushell, who worships at the Holy Trinity Anglican has offered thanks to God for giving him strength and good health over the years.

He remarked, “I give God thanks. In my 45 years I have never had an extended period of illness. The longest sick leave at any given time has been two weeks. That’s something I must give God thanks for.

“I am also elated that one of my charges is the recipient of the NIS Officer of the Year for 2022.

Congratulations are in order for a job well done.”

Bushell has had the distinction of working with quite a number of directors, including Humphrey Walcott, Clifford Gittens, Grantley Smith, William Layne, Ian Carrington, who is the National Insurance Office’s longest serving director, and Kim Tudor, who was recently appointed to the post of director.

He admitted that each director “brought their own style of management to the NIS,” and that over the years, he has enjoyed good relationships with each of them. (CH)

grantofix@caribsurf.com

45 years of yeoman service

16E

Sunday, June 26, 2022

Carol-Ann Smith executive officer in the Compliance Section

Smith the go-to for benefits

THERE IS AT LEAST one day every month that senior citizens in Barbados anticipate.That’s pension day. And the National Insurance Office always seeks to ensure that those pensions are paid correctly and on time.

According to executive officer in the individual has been previously the Compliance Section, Carol-Ann overpaid. An arrangement is put in Smith, a team of about five persons, place with the National Insurance mainly from the Benefits Section, Office to repay a fixed sum of money performs what may be considered each pension cycle. Records are an audit every pension cycle. This checked to stop payments which audit involves checking simulations should not be paid for various of the various pension types. reasons to ensure that where a Thousands of pensioners are paid beneficiary is in receipt of more every four weeks. Out of these than one benefit, only the benefit of thousands, careful checks must be the higher rate wins out. All of this carried out manually, to ensure has to be done in time to meet the accuracy. pension date and more often than Smith explained that each not, this is achieved. A short week simulation is perused for the later, the process starts all over again. accuracy of first-time payments, any Disablement benefit is another over payments or under-payments area where Smith lends her which may occur, payments which expertise. Disablement is paid where were held, and payments which an individual has exhausted their should have been stopped. This year’s injury benefit but continues to process also involves interrogating be affected by the injury. the system where a system error has This individual may make a caused an issue thereby preventing claim for Disablement. In this case, payment of the benefit. Everything is according to Smith, the beneficiary CAROL-ANN SMITH, done to rectify that issue. is sent to the National Insurance executive officer, Compliance Another aspect of the audit Scheme (NIS) Medical authority for Section. (SLD) involves ensuring that the pension an assessment.

This is one of the simulations is being paid to the correct payee The assessment is given as a Smith checks, since she has an and/or bank account. Hence why percentage and dependent upon the extensive knowledge of this benefit it is imperative to make sure rate of the percentage, the person type. This has to be carefully checked, that pensioners provide the may be entitled to a one-off grant as sometimes initial payments can be National Insurance Office payment or a pension. significant sums. with accurate payment A beneficiary can also receive Smith stressed that overall, the details to avoid any delays what is called Increased Disablement, entire process of auditing the or disappointments on after an assessment has been given, simulations and troubleshooting the pension day. for a period of up to five years from issues can be taxing, time-consuming, Smith added that the the date of the accident, so long as yet also very rewarding, when those simulation checking process they continue to submit medical also involves making deductions certificates or an invalidity certificate issues are solved and the benefit is able to go “through the door.” (CH) of agreed amounts where relating to the initial injury.

The Management & Staff of

COMPLIANCE SECTION. Front row, third from left is section head, Sophia Mings-Mascoll. Inset, inspector Tunley Franklyn. (SLDs)

EXECUTIVE CLEANERS

Employers urged to be more compliant THE Compliance Section of the National Insurance Office ensures that employers, employees and self-employed persons comply with the regulations of the National Insurance Scheme (NIS). This is achieved by visiting employers at their place of business, where necessary, examining earnings/wages documents and ensuring that the employees are not disadvantaged.

The section also identifies delinquent employers, those who have not submitted contribution payments on behalf of their employees and provide them with documentation showing the outstanding sums owed to the NIS. The section also implements measures to collect contributions owed by delinquent employers, as well as ensure that contribution schedules and other documentation required for the processing

of benefits are submitted.

In addition, the Compliance Section provides clearance certificates for employers and individuals on application.

This document states that the business or individual does not have any outstanding balances with the NIS or that they are in an up-to-date arrangement to clear any outstanding contributions. In general, the Compliance officers promote the National Insurance Office by liaising with its customers, both employers and employees, to solve issues which may arise or provide guidance according to the statutory regulations.

A general view of those in the Compliance Section is that employers ought to submit their employees’ national insurance contributions and contribution schedules by the contribution date. (CH)

Extend sincere congratulations To our associates at

On their 55th anniversary.

We celebrate with you on this momentous occasion.

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Sunday, June 26, 2022

THE NIS BUILDING on Jemmott’s Lane, St Michael where Norma Walker would have started her tenure in 1967. (GPs)

SHE SEES THE National Insurance Scheme (NIS) as transforming the lives of working class people and enhancing a social protection network for Barbadians at large.

This is the view that former long serving employee of the National Insurance Office, Norma Walker, has of the place where she worked for four decades.

As she reminisced on the years she spent there, Walker spoke of the organisation’s rapid and steady growth.

She shared, “Looking back, what stands out is the NIS’ rapid and steady growth throughout the years. The NIS was built by the people of Barbados for the people of Barbados. Back then the National Insurance Office had a vision to be the best social security provider in the world and to provide timely social security benefits through the efficient collection and management of funds by a highly motivated and customer-oriented staff.

“We also had values to upkeep, such as honesty, integrity, respect and commitment to excellence and accountability.”

Walker, who joined the National Insurance Office in March 1967, as a clerical officer, worked in several areas before her retirement in 2008. She remembers the day when everything was done manually, including the preparation of cheques, but she thoroughly enjoyed the role she initially played in registering every employee and employer on the island.

She admitted, “It was pretty intense. Everything had to be handwritten but I enjoyed it because I loved writing.”

Walker, who also worked as a Senior Clerk, Compliance Officer, and left the National Insurance Office as an Inspector/Field Officer, was tasked with ensuring that employers complied with the NIS’ regulations. She recalled that contributions were made on a weekly basis, and involved the purchasing of insurance stamps which were valued at various costs. These stamps were affixed to employees’ insurance cards and were based on the earnings of the insured persons.

“That’s how contributions were paid in the first decade of the NIS when the NIS provided coverage for persons from 16 years old to 65 years old,” Walker explained.

She added, “It was also in the first decade – between 1967 and 1977, that benefits included maternity, sickness, invalidity, old age contributory, survivors and funeral grants.

“From 1971, coverage for self-employed persons was provided, as well as employment injury benefits. The Severance Payment Scheme was established in 1973.

In 1982, we introduced the Unemployment Benefits,” Walker disclosed.

Still reminiscing on what took place at the National Insurance Office during the various decades, she recalled, “During the third decade, we discontinued the use of the Contribution Card. This was in 1989. These were replaced by a Contribution Certificate and earning schedule, which saw the employers looking after the submission of contributions. This was to enable better storage and data collection.

Around this time the NIS was covering old age, maternity, sickness, death, injury, survivors, unemployment and invalidity benefits.

According to Walker, “Another feature of the fast developing organisation was that of its new Insight Magazine, which reflected various activities coming out of the National Insurance Officer’s Sports and Social Club, which was formed on May 27, 1988.

“This magazine,” she said, “provided general information of the National Insurance Office through staff who wrote articles, provided statistical data on the various funds being managed, as well as various policies and procedures of the Scheme.”

Walker also informed that pension reform took place in the fourth decade under the theme, Planning Together For A Secure Future.

According to her, “This was when we took a visionary step and refreshed the NIS’ technological system. New software was introduced, which assisted with reducing the cost of transaction processing and provided common approaches to processes across the organisation.”

She further pointed out, “A Contact Centre was set up in 2005, to ensure followups and reduce the response time, thereby allowing for better service and customer satisfaction through the faster accessing of information both internally and externally.

She said, “This online service was intended to provide future enhancement such as the submission of contribution schedules and payment of contributions.”

Walker is pleased with the contribution she has made to the organisation and the role the NIS plays in helping to secure the future of Barbadian families at large.

Built by the people for the people NORma Walker retired long-standing employee, 1967-2008

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Sunday, June 26, 2022

THE National Insurance Scheme (NIS) is critical to each and every Barbadian. If all Barbadians do not contribute to the scheme, there will be undesirable consequences ahead.

Orthodontist Dr Vidya Armogan

NIS critical to all

As he called on employers to pay employee contributions into the NIS, Orthodontist Dr Vidya Armogan, who has been hailed by the National Insurance Office as an outstanding employer, believes it is the duty of every corporate citizen, whether selfemployed, or an employer, to be NIS compliant.

He stressed during a recent interview, “We all should step up to our national duty as employers and contribute to the NIS. If there are hardships in the company, it should at least remit the portion deducted from employees. Like a democracy, the scheme can only survive and evolve if we all participate.”

The part-owner of SmileMakers Inc., which trades as Caribbean SmileMakers, an orthodontic practice aimed at straightening teeth and correcting bad bites for children and adults since 1999, added, “We as citizens must not be selfish. We must consider where the country will be 50 years from now. The Government is playing its part as good citizens, and we must all do the same.”

Dr Armogan, who has applauded the National Insurance Office for having an amnesty which allows delinquent employers to “get back on track” with their contributions, stressed that those who do not pay the necessary contributions, “are doing a disservice, especially to their employees.”

He pleaded, “I want to encourage employers to pay up. Their staff

A safety net for the future ANDREW PILGRIM, QC, started making contributions to the National Insurance Scheme (NIS) 20 years ago as a selfemployed individual. Today, he is being hailed by the National Insurance Office as a good employer and NIS contributor.

In an interview to mark the NIS’ 55th anniversary, Pilgrim, who heads Pilgrim and Associates Attorneys-at-Law, stressed that everyone who qualifies to make contributions to the NIS should do so for their own good since the contributions will assist them should they have challenges or are unable to work in the future.

He disclosed, “I work well with my employees and I pay my own contributions.

I want to be taken care of should something happen to me and I can no longer work. I want to have that cushion to fall on.”

As he called on individuals to contribute to the scheme, Pilgrim further noted, “I would say that life is unpredictable. Just as you would insure your house as it is

ANDREW PILGRIM, QC (FP) the hurricane season and you want to be protected, you want also to protect yourself against the perils of any interruptions in your work life.

“Also, a day will come when you will not be able to work. By making contributions you are assured that you would still be able to eat good food and survive. So it is important to plan now by paying those contributions.”

While thanking the team at the National Insurance Office, and urging this organisation to keep up the good work of making provisions for Barbadians who are “out there working hard,” Pilgrim said he publicly wanted to thank his wife for being so disciplined and organised, as she ensures that he pays his monthly contributions on time, each month. (CH)

members should not have to suffer because of delinquencies on their (the employers’) part.

“On the flipside, however, employees have a responsibility to not abuse the Scheme by taking sick leave when it is not necessary. Additionally, the NIS should publish the names of the top 20 medical offices issuing sick certificates annually, and these practices should be audited by the Barbados Revenue Authority (BRA) and the NIS to ensure that certificates are being legitimately dispensed.

According to Armogan, being identified by the National Insurance Office as a good employer and NIS contributor, is simply part of his company’s culture.

“The fact that the National Insurance Office has identified Caribbean SmileMakers as a good corporate citizen is interesting, because it is part of the culture of the company. We aim to be a good global citizen which means that we look to our staff as part of our extended family.

Part of that culture is developing among the staff the habit of following the guidelines of the NIS. Our employees therefore understand the importance of the scheme, so that even if they leave the company, hopefully they will take the corporate culture with them. We all must have a long-term vision for the island and the role we ought to play as good citizens,” Armogan stated.

He asked, “Why should Caribbean SmileMakers be different? Why is

everyone not paying in their NIS contributions?”

Armogan also said that while he was happy and proud that the National Insurance Office identified his company as a good corporate citizen, he wished his company was so normal that everyone else was doing the same thing.

He added, “Often in our lives, it is easy for us to look at what affects us today, and not plan for the future. The NIS is one of the ways in which we plan for the future today.

“It is a company’s/employer’s responsibility to pay in those contributions. It is not optional. Pay what is due the NIS,” Armogan urged.

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Sunday, June 26, 2022

EMPLOYERS HAVE A statutory obligation to pay NIS contributions.The payment of contributions is essential for the sustainability and viability of the scheme. According to Regulation 4 (2) of the National Insurance and Social Security (Collection of Contributions) Regulations, 1967, every employer shall, except in the case where other arrangements have been made with the approval of the Board, register at the National Insurance Office by filling in, signing and leaving at that office a form approved by the Board.

The National Insurance legislation places considerable responsibility on employers with respect to the collection and payment of contributions for their employees.

Employers are required to:

• Register with the National Insurance Office.

• Keep a wages book or other record of wages paid to employees.

• Pay contributions monthly for all categories of employees, whether casual, seasonal, temporary, apprentice, permanent, part-time or full-time, or on probation.

• Submit the fully completed Earnings Schedule, Earnings & Contribution Schedule or Computerized Report, which is deemed appropriate on a monthly basis.

• Submit Termination of Services/Lay-off Certificate promptly when termination or lay-off occurs • Cooperate with officials of the National Insurance Office, particularly the Inspectors who are willing at all times to render assistance.

• Inform the office of any change in the name of the business and/or any change in address of the business.

• Inform the NIS of the closure of the business.

• Submit original or certified documents only.

• Refrain from designating employees as self-employed persons or independent contractors in order to avoid payment of contributions.

The employer could very well be liable for the full payment of contributions due plus interest.

Payment of NIS contributions

At the end of the month, the employer should total the earnings and contributions for the month and make a single payment. This is in turn will cover both the employer and employee contributions for all the employees. The payment should be made within 15 days after the end of the month.

Employers must record particulars of earnings and contributions on the form provided. When the 15th of the month falls on the weekend, the payment must be made on the following business day, failing which interest will be charged.

Currently, the earnings ceiling for weekly paid workers is $1,126 and $4,880 for monthly paid workers. As long as an employee,

PAY YOUR CONTRIBUTIONS by the 15th of the month.

(SLD)

aged 16 and under age 67 works for more than $21 per week or $91 per month, no matter the category of employment, NIS contributions should be deducted. This also goes for when the employee is on holiday.

Contribution rates

Contribution rates are shared between the employer and employee. For more information, please visit https://www.nis.gov. bb/contribution-rates/ to learn about these rates for Government employees, private sector employees and state-owned enterprises/statutory corporations, private sector employees, self-employed persons and foreign embassies. Employers should register with the NIS Portal to submit earnings schedules and make payments via EZpay+.

NIS benefits When employers pay NIS contributions, employees are insured against loss of earnings due to sickness, maternity, unemployment, employment injury, to name a few NIS benefits and most importantly old age contributory pension.

CONGRATULATORY MESSAGE TO THE BARBADOS NATIONAL INSURANCE SCHEME ON THE OBSERVANCE OF ITS 55TH ANNIVERSARY The Board, Management & Staff of the Dominica Social Security (DSS) extend fraternal greetings to their counterparts of the Barbados National Insurance Scheme (NIS) on the occasion of the 55th Anniversary of its establishment.

We congratulate you on reaching this milestone and wish you continued prosperity as you strive to maintain the relevance of your programme to the well-being of your people and those of the region who participate in the Labour Force of your country.

So, as you continue to carry out your mandate of providing social protection to the people of Barbados, we pray that your experiences and accomplishments of the last 55 years will be, for you, a source of pride and joy which can serve to engender—in your people—greater trust and confidence in the Raison d’être of Social Security.

Please accept, once again, our Heartiest Congratulations and Best Wishes for continued success.

Importance of an employer paying NIS contributions

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Sunday, June 26, 2022

BOARD OF DIRECTORS:

From left, Ian Carrington, Stephen Austin, Claudette Hope-Greenidge, Leslie Haynes, Q.C., Chairman; Dr Karen Best, Senator Toni Moore, Colin ‘Tony’ Walcott, J.P., Rawdon Adams, Deputy Chairman.

Inset, Michael Edghill, Board Member. (SLD)

Board of Directors, Management

TREVOR GIBBS, Chief Legal Officer.

JANICE ESTWICK, Financial Controller. (GP)

(SLD)

MANAGEMENT TEAM:

At left, Director Kim Tudor.

Standing from left: Junior Browne, Property Manager; Derek Lowe, Assistant Director, Customer Relations; Quincy Yarde, Chief Information Technology Officer.

Seated: Deputy Director, Frances Fontinelle-Walcott (centre), flanked by: from left, Lee-Ann Mayers-Franklyn, Chief Internal Auditor; Sophia Mings-Mascoll, Finance Officer, Compliance, Severance & Registration; Katrina Bend, Marketing & Research Officer; Norma King-Brathwaite, Assistant Director, Benefits. (SLDs)

DAVID ARCHER, Assistant Director, Human Resources. (SLDs)

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Sunday, June 26, 2022

PROPERTY MANAGEMENT

STANDING IS Property Manager Junior Browne.

(Pictures by Lennox Devonish)

REGISTRATION SECTION

MANAGEMENT INFORMATION SYSTEMS

Meet the teams

COLLECTIONS & DATA SERVICES

INVESTMENTS UNIT

RECORDS MANAGEMENT

(INSET) DEBORAH BURROWES

(AT FRONT) is Chief Technology Officer, Quincy Yarde LEGAL UNIT

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Sunday, June 26, 2022

ACCOUNTS

ADMINISTRATION

( AT LEFT) is Deputy Director, Frances Fontinelle-Walcott, Betty-Ann Callender (centre), and Melanese Culpepper. Inset right, Tamara Athanase, and Nycola Spencer.

Teams cont’d

(Pictures by Lennox Devonish.)

HUMAN RESOURCES

(SECOND LEFT) Assistant Director, David Archer.

(INSET) is Hugh Cummins.

SEVERANCE

(INSET) is Susanna Holder.

INTERNAL AUDIT

(THIRD FROM LEFT) is Chief Internal Auditor, Lee-Ann Mayers-Franklyn.

CONTACT CENTRE

NIBTT

Sunday, June 26, 2022

Prescribed timelines for applying for benefits

HAPPY 55TH ANNIVERSARY TO THE BOARD, MANAGEMENT AND STAFF OF THE NATIONAL INSURANCE SCHEME

"Cheers to many more years of progress as you provide the nation's social security lifeline!"

FROM THE BOARD OF COMMISSIONERS, MANAGEMENT & STAFF OF THE FINANCIAL SERVICES COMMISSION

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Sunday, June 26, 2022

www.nis.gov.bb