OUR MAIN PRIORITY PROVIDING THE TOOLS NCCU Online Orientation Handbook nccuonline.nccu.edu The Division of Extended Studies created this orientation to provide key information to acclimate you to NCCU systems and processes. nccu online 1-877-678-0006 IS YOUR SUCCESS. YOU NEED TO SUCCEED! Summer & Fall 2023
Student
ED FOR THE The Division of Extended Studies values high-quality, accessible programs and services that support the unique demands of the lifelong learner. We work hand in hand with the academic departments to support our online eagles. NON-TRADITIONAL STUDENT. Student Services Coordinator & Coordinator - Admissions ksalaam@nccu.edu | 919-530-7736 Coordinator- Transfer Services & Transfer Academic Advisor kwill331@nccu.edu | 919-452-9406 Student Services Specialist lwilder9@nccu.edu | 919-530-5362 Coordinator - Administrative Assistant dmoore@nccu.edu | 919-530-7621
Success Team Khadijah Salaam Keana Williams Lauren Wilder Dana Moore NCCU ONLINE Completelistandcontactinformationfor DivisionofExtendedStudiesStaff
TABLE OF CONTENTS
This handbook is intended to be a reference guide for the material presented during NCCU Online: Orientation Session.
If you haven't attended an orientation session please contact Keana Williams to RSVP for an upcoming virtual session.
If you have any questions or concerns, please contact our Student Success Team for assistance.
1
4 ADVISING & REGISTRATION Post-Admission Reminders DIVISION OF EXTENDED STUDIES
Overview Advisor&StudentExpectations
AdvisingTools
Post-AdvisingReminders
2 GETTING STARTED
AccessingMyEOL Let'sExploreMyEOL InformationTechnology
5
UNIVERISTY OFFICES
OfficeoftheUniversityRegistrar
OfficeofScholarshipandStudentAid
StudentAccountingDepartment
3
ACADEMICS
SchoolsandColleges
AcademicDepartments
DistanceEducationCoordinators
AcademicPolicies
6
STUDENT RESOURCES
NCCUOnline
StudentResources
DistanceEducationCommunity NextSteps
POST-ADMISSION
REMINDERS
Admission Team
KHADIJAH SALAAM ADMISSIONS COORDINATOR
ksalaam@nccu.edu
919-530-7736
Enrollment Fee
Have you paid your enrollment fee ($100)?
Next Steps ...
Return to the Eagle Online Admission Portal and pay your enrollment fee
NC residency determination services
Residency determination establishes if a student should have in-state or out-of-state tuition
Next Steps ...
Have you completed the RDS process? Go to nccuonline.edu
Select Current Students - Student Services
Scroll down until you reach "NC Residency Determination Service"
Open the link to complete the residency questionnaire NC RDS Website
At the end of the questionnaire, you will be given a code if you are considered an NC resident.
Enter code on Eagle Online Admission Portal.
1
Final Official Transcript
Are you still attending another institution? If so you will need to order a final official transcript.
Next Steps ...
Wait for the final grade(s) to reflect on the transcript
Request official transcript be sent to nccuonlinetranscripts@nccu.edu
Notify your DE Coordinator/Advisor.
Follow up to ensure that your DE Coordinator has received the transcript and has added the courses to your NCCU transcript.
Order Eagle Card
Distance Education students can receive an Eagle Card through the NCCU Eagle Card office.
Next Steps ...
Go to nccuonline.edu
Select Current Students - Student Services
Select Eagle Card
Enter the requested information, upload a photo, and submit.
Eagle Card Office will mail your Card within 3 weeks
Eagle Card office with any questions or concerns - eaglecard@nccu.edu
u.edu NDA' CHAVIS ICER
GETTING STARTED 2
Accessing myEOL
Let's Explore myEOL Information Technology Services
My Eagles Online "myEOL"
myEOL is a portal designed to make accessing NCCU resources even simpler.
This "one-stop shop" gives you access to your NCCU accounts (Canvas, Banner, your email, etc.) from this location. In addition, it provides direct links to information pertaining to ITS and many other important offices on campus and provides you with the latest campus news.
Accessing myEOL
STEP ONE
1. From nccu.edu, click, “myEOL”
STEP TWO
2. Click, “Create account”
STEP THREE
3. Enter the requested information
Type in your Banner Student ID (82 Number), your Banner Student Pin Number (initially your date of birth MMDDYY), and your Last Name.
Let's Explore myEOL Banner 9 / Banner SSB 8 Canvas Navigate DegreeWorks NCCU Email Tech Support You will have access to ... and much much more
The Eagle Technical Assistance Center (ETAC) is the front line of support for the ITS department. You can gain technical service resources from ETAC via the following methods: Visit helpdesk.nccu.edu and submit a ticket. Visit the ITS knowledge base for self-support options. Call ETAC at 919-530-7676 and speak to one of our knowledgeable ETAC representatives. Information Technology Services Submit a Ticket ITS Knowledge Base Call
Additional Information Technology Services
University Laptop Program
NCCU is committed to providing students with the tools necessary to matriculate here at the university.
In keeping with this commitment, NCCU has reached agreements with Dell, Apple, and Lenovo that will provide students with the opportunity to purchase fully-featured wireless laptop computers at discounted prices through our University Laptop Program.
University Laptop Program
Microsoft Distribution Program
NCCU is able to offer Microsoft 365 for free to NCCU students and employees
The Microsoft Office software is for use on up to 5 personally-owned computers. There is a limit of one copy of the software per person for each product
This software is designated for the exclusive use of NCCU-related purposes. It is available by annual subscription and is contingent on the university’s renewal of this subscription each year
ITS Microsoft Distribution Program
Schools and Colleges
Academic Departments
Distance Education Coordinators
Academic Calendar
Academic Policies
ACADEMIC OVERVIEW
NCCUONLINE NCCUONLINE
SupportsSchoolsandColleges,AcademicDepartments,andDistanceEducationCoordinators OnlineStudentSupportServices
SCHOOLS&COLLEGES SCHOOLS&COLLEGES
DeansoverseestheAcademicDepartmentswithintheirSchoolorCollege
ACADEMICDEPARTMENTS ACADEMICDEPARTMENTS
DepartmentChairoverseesthedegreeprogram
DECOORDINATORS/ADVISORS DECOORDINATORS/ADVISORS
Workswithonlinestudentsastheyprogressthroughdegreeprograms
ACADEMICS 3
Distance Education (DE) Coordinators/Advisors
review degree progress
Your DE Coordinator/Advisor will guide you throughout your degree program.
graduation requirements
registration academic support tools
course withdrawals discuss career and professional goals successes and challenges
Locate your DE Coordinator/Advisor and schedule your first advising and registration session.
Fostering Undergraduate Student Success (FUSS) Academic Standing Policy
Undergraduate students’ academic standing will be based on both grade point average (GPA) and Satisfactory Academic Progress (percentage of hours completed each term).
Fostering Undergraduate Student Success Policy
Musthavea cumulativeGPAof 20orhigherand a67%progression rate.
Good Academic Standing & Academic Progression
NCCU is committed to ensuring that undergraduate students maintain good academic standing, as defined by Fostering Undergraduate Student Success Regulation.
*Your DE Coordinator / Advisor will discuss your academic standing and progression during registration and advising sessions.
Mustsuccessfully completea minimumof67% ofattempted hours.
Course Loads
Dismissalafter attempting168 credithours*
It is recommended that undergraduate students enroll in at least 15 credit hours to graduate in a timely manner.
Part-Time Full-Time Maximum Load
6creditsis consideredparttime
*Pleasenotefor financialaidyou mustcarryat least6credits.
12creditsormore isconsidered full-time
*Pleasenotefor financialaidifyou dropbelow12 creditsyour fundingwillbe reduced.
18creditsforthe fallandspring terms
12creditsforthe summerterm.
*Undergraduate studentsmaypetition theDeanofCollegeor Schoolforpermission toexceedthe maximumcourse loads.
CourseLoad Changes
Checkwithyour advisorbefore makingcourse changesasitcould impactyour graduationdate
Checkwiththe OfficeofScholarship andStudentAidas droppingbelow12cr or6crwillimpact yourfunding.
Course Schedule Changes
Success Tip: Pay attention to drop/add and withdrawal deadlines!
Drop/Add Deadline
Youmayaddanddrop coursesduringthe drop/addperiod,usually thefirst5daysoftheterm. Afterthedrop/add deadlineyoumust completethewithdrawal process,requiringthe approvaloftheadvisor, departmentchairperson, andacademicdean
Youcanlocatethe drop/adddeadlineonthe AcademicCalendar
WithdrawalPeriod without Extenuating Circumstances
WithdrawalPeriod with Extenuating Circumstances
Extenuating Circumstances
NCCU is committed to ensuring that undergraduate students maintain good academic standing, as defined by Fostering Undergraduate Student Success Regulation.
Youareallowedtowithdraw fromanyclassforany reason(andreceivea gradeofWC*)aftertheend oftheadd/dropperiodand untilthepublisheddeadline forwithdrawingfromclass (es),nottoexceed16credit hours.
Elaborateonwhat youwanttodiscuss. Oncethe16credithourlimit hasbeenreached,youwill notbeallowedtowithdraw fromacoursewithout extenuatingcircumstances
Examplesalsoincludethe deathofafamilymember, domesticviolence/sexual assault,changesin employment,unexpected financialdifficulty,and militaryservice
Youmayrequesta withdrawalwith extenuating circumstancesforserious andcompellingreasons, suchasanaccidentor seriousillness,wherethe causeofwithdrawalwas duetocircumstances clearlybeyondthe student’scontrol
Timeline for Course Changes
Withdrawal Form
*Your DE Coordinator / Advisor will discuss your academic standing and progression during registration and advising sessions.
Youcanaccessthe withdrawalformviathe OfficeoftheRegistrar
WHO
ADVISING & 4 REGISTRATION
Overview Advisor & Student Expectations
Advising Tools
Post-Advising Reminders
OVERVIEW
WHEN
Registration happens 2 times per academic year
Summer and Fall terms typically starts in March
Spring term typically starts in October
Refer to the academic calendar to determine when registration will open each term.
HOW/WHERE
Advisors will send information on how to set up an advising session
Video Conference (Zoom, WebEx, etc.)
In-person
Phone
your Advisor on nccuonline.nccu.edu under My
Find
Advisors
WHAT TO EXPECT FROM YOUR ADVISOR
The role of an advisor is to assist and support you in making informed decisions about your plan of study and career.
During your registration and advising session ...
Discuss how you are doing in your current courses your career and professional goals
Review your curriculum program plan of completion
internships, practicums, or exams
Review Academic Progression
discuss resources if there are any challenges
Review course options for the upcoming term distribute registration PIN grants to the registration portal
STUDENT EXPECTATIONS
You are ultimately responsible for reviewing your academic progress and completing all courses required for your degree. we recommend that students ...
Review your curriculum program in detail
Ask your advisor to explain if you have questions regarding degree requirements
Degree Works / Curriculum Guides / Degree Plan
Review your academic transcript in Banner SSB Grades
GPA / Completion Rate
Bring any questions, issues, or concerns to your Advisor
ADVISING TOOLS
Please note that each academic department is different and may not use all the tools available
Overview of a few advising tools that are available via myEOL. BANNER9
Student Self-Services Tab
Note: Banner SSB 8 is still available as well.
DEGREEWORKS
DegreeWorks is a web-based advising tool that will produce a user-friendly academic evaluation to help students and advisors monitor progress toward degree completion. DegreeWorks Resource Page
OverallDegreeRequirements
The overall degree requirements section lists key requirements for degree completion This section includes; GPA, 120 credit hours, institutional residency, general education, major, and general elective requirements.
GeneralEducationRequirements
This section list the specific courses, credit hour, and grade requirements for general education
Major/ConcentrationRequirements
This section list the specific courses, credit hour, and grade requirements for the major and concentration
Navigate is a comprehensive student success tool. It is available to students in a web version (MyEOL) or a convenient mobile app. Through this platform, students can schedule appointments, and keep up with important dates and deadlines
Navigate Resource Page
NAVIGATE
egistration e adjustments ASAP onFunding ing FAFSA. he Office of and Student Aid ding ment ts if using a payment plan
CANVAS
What is Canvas?
Canvas is a learning management system (LMS) that instructors use to communicate with their students online. Canvas is used to facilitate fully online courses.
Accessing Canvas
You will not be able to access Canvas until you are registered for courses.
Canvas Support
The Division of Extended Studies has support staff available to assist students with questions during regular business hours.
SHARON ALSTON & LATOYA HAYES
Canvas Administrators
Phone: 919-530-7667
Email: blackboard@nccu.edu
24/7 CANVAS SUPPORT
We also have 25/7 support to assist students via the Canvas LMS
Phone: 866-324-03304
Within Canvas students will have access to additional assistance.
ORDING TEXTBOOKS
You can locate your textbooks in the following ways.
NCCU Bookstore online Course Syllabus
NCCU Bookstore Online
Visit NCCU Bookstore online and order books.
Click on Textbooks
Enter your Banner ID (820 number)
Select the term
Select the textbook format option that you prefer
OFFICE OF THE UNIVERSITY REGISTRAR
What do they do?
The Registrar’s Office supports NCCU students, academic advising, instructional efforts, and research activities using the best practices available.
When will you interact with them?
Academic Calendars
Registration Class Search
Withdrawal Forms
Official Transcripts
Graduation
Frequently used links.
FERPA (Family Educational Rights and Privacy Act)
Change of Major Change Personal Information
5
What do they do?
The Office of Scholarships and Student Aid (OSSA)
aims to provide financial assistance to students through scholarships, grants, loans, and work-study.
When will you interact with them?
Applying for Aid
Financial Assistance
Financial Literacy Forms and Documents
Satisfactory Academic Progress
Withdrawal and Financial Aid
Phone: (919) 530-6180 | Email: financialaid@nccu.edu Free
FIVE EASY STEPS TO APPLY FOR FINANCIAL ASSISTANCE
Apply for a Federal Student Aid ID (FSA ID) at https://fsaid.ed.gov
File the Free Application for Federal Student Aid (FAFSA) for the current school year at www.fafsa.gov
Indicate North Carolina Central University’s school code of 002950
Electronically transfer Federal tax data utilizing the IRS Data Retrieval Tool
Apply for university and external scholarships at www.nccu.edu/scholarships
OFFICE OF SCHOLARSHIPS
& STUDENT AID
Application for Federal Student Aid (FAFSA)
OFFICE OF SCHOLARSHIPS & STUDENT AID
Additional Information and Resources
We strongly encourage students to review the following information on the OSSA webpage.
Applying for Aid
Take the right steps to receive money for college. Learn about the financial aid process and get started on your application.
Financial Assistance
Explore your options to help you pay for college.
Scholarships
NC Central offers a variety of different scholarship opportunities to its students
Financial Literacy
Find tools and resources that will empower you to make smart financial decisions.
2022-2023 & 2023-2024 Forms and Documents
Explore all the scholarship and student aid forms and documents you need for the 2022–2023 and 2023-2024 school years.
Request a Book Voucher
Information about your books
(919) 530-5010 or (919) 530-6445
Students who are eligible for a refund may use the credit to purchase books during specific dates specified by the Follett Book Store. Please call (919) 530-5010 for those specific dates.
If you have a credit on your account you may go to My Eagles Online (my EOL) and authorize the Eagle Card Office to use all or a portion of your credit toward books
1. Log into myEOL.
2. Select Banner SSB.
3. Select Student & Financial Aid.
4 Select Request Educational Supplies
5 Follow the prompts to complete the process
NOTE: Banner SSB 8
ACCOUNTING ENT t Accounting Department ancial accounting for the tudent accounting plays a n registration and in student accounts receivable ersity. When will you interact with them? Tuition & Fees Payments Payment Plans Direct Deposit Cashier's Office Refund Schedule 3rd Party Billing Phone: (919) 530-5071 | Email: studentaccounting@nccu.edu Undergraduate students with loans must be enrolled in at least six credit hours to receive a refund from their loan proceeds. You can set up your direct deposit by following the instructions below. Student Direct Deposit Instructions The refund schedule will be posted on the Student Accounting Office webpage. The fastest way to receive a refund.
PAYMENT PLAN OPTIONS
NCCU offers payment plan options for those that want to pay out of pocket or need assistance covering a portion of their tuition costs.
University 4-Pay and 5-Pay Payment Plans
The University 4-Pay and 5-Pay Payment Plans enable students to pay all or a part of the semester’s tuition and fees in installments without interest charges.
The University 4-Pay and 5-Pay Payment Plans may be used to supplement all other forms of scholarships, grants or loans
The University 4-Pay Plan or 5-Pay Plan is not available for the summer semesters Questions?
we recommend that students ...
For further information, please contact the Student Accounting Office at 919-530-6356 or send us an email at bursar@nccu.edu
STUDENT RESOURCES
NCCU Online Website
Student Resources
Distance Education Community
Distance Education Community
WEBINAR SERIES
Conversational Cafe: On-Demand Webinar Series featuring topics specific to NCCU
StudentLingo: Student Success Workshops access via myEOL
ASSOCIATIONS/CLUBS/TRIPS
Ask your DE Coordinator/Advisor about associations, clubs, and/or trips within your department
NCCU established the Omega Nu Lambda, Sigma Chapter which is the only national collegiate honor society exclusive to online students.
DISTANCE LEARNER AWARDS CEREMONY
NCCU Online hosts a ceremony that honors the highest achieving students by program, A-Honor Roll, and special recognitions each year.
6
OMEGA NU LAMBDA
Your Success is Our Priority! Division of Extended Studies Questions? Concerns? Give us a call! Student Success Team Khadijah Salaam Student Services Coordinator & Coordinator - Admissions ksalaam@nccu.edu | 919-530-7736 Keana Williams Coordinator- Transfer Services & Transfer Academic Advisor kwill331@nccu.edu | 919-452-9406 Lauren Wilder Student Services Specialist lwilder9@nccu.edu | 919-530-5362 Dana Moore Coordinator - Administrative Assistant dmoore@nccu.edu | 919-530-7621
Stay
Online! Visit nccuonline.nccu.edu to access valuable student resources to assist you as you move toward degree completion.
STUDENT RESOURCES
1
An introduction to learning online to help you understand what it means to be an online student and to be successful in the online environment Will explore what taking an online course entails. Link
2
LIBRARY SERVICES
Whether you want to reserve materials, access our virtual computer lab, or get research assistance, you can do it all online via the James E. Shepard Memorial Library Link
3
TUTORING
Need help with math, biology, statistics, or another subject? Online tutoring resources are available
Upswing Online Tutoring Link
In-Person and Phone Tutoring Link - Tutoring Schedule is at the bottom of the webpage.
STUDENT ACCESSIBILITY SERVICES 4
If you or someone you know needs extra support, we ’ re here for you. We make opportunities available for all students, including ADA accommodations and services. Link
NCCUONLINEWEBSITE
ONLINE LEARNING
101
Connected
STUDENT RESOURCES
7
The NCCU Counseling Center offers an array of services to meet your social/emotional needs, including anonymous mental health screening with confidential feedback. Link
8
SMARTERMEASURE SURVEY
SmarterMeasure takes about 25-30 minutes to complete and is free of charge. You will be asked questions on different topics, such as life factors, individual attributes, learning styles, technical competency, and much more. Link
NCCUONLINEWEBSITE Discover your ideal career, then land an enviable job with help from NCCU Career Services Link CAREER SERVICES 5
is recognized
G.I. Jobs as a Military
School
hands-on
life or a
VETERANS
NCCU
by
Friendly
and provides
assistance to make your transition from military to college
new career smooth and successful Link
CENTER 6
COUNSELING CENTER
REMINDERS
We developed this Checklist to assist you to focus on your Next Steps.
Eagle On-Line (myEOL)
Go to the NCCU homepage and click on the Eagles On-Line myEOL link.
Create myEOL account by entering your Banner ID# 820-00-0000 and Banner Pin #: Initially, your date of birth MMDDYY and last name.
Access NCCU email account, Self-Serve Banner, Blackboard, Degree Works, Navigate, Tech Support, and so much more.
NCCU Online Orientation Session
Register for the next available virtual orientation session via the admission portal. Contact Keana Williams at kwill331@nccu.edu with any questions.
Registration / Advising Session
Schedule registration/advising session with Academic Department Advisor List
Academic Calendar
Review key dates on the Academic Calendar via the NCCU Registrar webpage.
Tuition
Review Online Tuition/Fee Costs
If you didn’t enter your NC Residency Determination number on the admission application, please complete this process before the first day of classes. NC Residency
Determination.
Tuition and Fees due dates: See the Academic Calendar listed above.
Other Payment Options: Payment Plans & Options
For Questions regarding tuition contact Eagle Service Center at 919-530-6180.
Financial Aid
Visit the Office of Scholarship and Student Aid webpage for information on financial assistance
Applying for Financial Aid School Year
Fall/Spring Admit: 2023-2024
NCCU School Code: 002950
Once you complete FAFSA follow up with the Office of Scholarship and Student Aid.
(919) 530-6180 | ssa@nccu.edu
Accept the Award Letter
NCCU Eagle Card
Request student ID card Request Eagle Card For questions contact the Eagle Card office at (919) 530-5010 or eaglecard@nccu.edu.
NCCU Online Student Resources
Review the online resources
On-Demand NCCU Webinars
On-Demand Student Success Workshops
Canvas / Textbooks
Canvas is our Learning Management System (LMS).
Once you have registered for courses access Canvas via myEOL and familiarize yourself with the platform.
Helpful resources for navigating Canvas can be found once you open the platform. You can locate your textbooks via the NCCU Bookstore online and on the course syllabus
NCCU Book Store Contact Information
(919) 530-6445
nccu@bkstr.com
Access courses via Canvas on the first day of classes.
EAGLE IS THE
READY TO SOAR!
Your feedback is very important to us. Please take the time to complete the survey.
Orientation Survey
