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Table Of Contents Section I: The Nellis Group Advantage Introduction To The Nellis Group Advantage........................................................................................................06 Mission Statement & History....................................................................................................................................08 Core Values.................................................................................................................................................................09 Future Vision & Experience......................................................................................................................................10 Customer Service & Success......................................................................................................................................11 Dynamic Team Advantage.........................................................................................................................................12 Client Assistance Programs.......................................................................................................................................13 Section II: Starting The Process Introduction To The Process....................................................................................................................................14 Benefits Of A Buyer Specialist.................................................................................................................................16 Becoming A Nellis Group Preferred Buyer............................................................................................................17 Section III: Finding Your Ideal Home Introduction To The 5 Pillars Of Real Estate.........................................................................................................18 Finding Homes Online & Researching The 5 Pillars............................................................................................20 In Home & Community Research...........................................................................................................................21 Section IV: Reserving Your New Home Introduction To The Home Reservation Process...................................................................................................22 Understainding Pricing & Devloping A Reserve Strategy....................................................................................24 Developing An Offer..................................................................................................................................................25

Introduction To Negotiation Stages & Exit Strategies...........................................................................................26 The Initial Stages Of Negotiation.............................................................................................................................28 The Appraisal..............................................................................................................................................................29 Section VI: Closing On Your Home Final Considerations & Tasks...................................................................................................................................32 Closing Costs..............................................................................................................................................................33 Section VII: The Nellis Group Experience Charity Outreach.......................................................................................................................................................36 Nellis Group VIP Client Program............................................................................................................................37 Section VIII: Reference Important Terms........................................................................................................................................................38 Glossary.......................................................................................................................................................................40



Dear Friends, I grew up in a military family where service was modeled from childhood. As a result of being relocated with the Navy, our family learned what it was like to transition to a new area, find the right schools, and discover the perfect community in a short period of time. My family channeled our commitment to service and experience into creating a real estate agency that takes care of each and every one of our clients. Our team’s priority is to “always put the client before the sale”. We call that the Nellis Group Experience. Since 1983, the Nellis Group has been providing this experience to thousands of families and individuals in the D.C. metro area. In that time we have helped over 3,800 families buy or sell their home. We plan to grow and continue to impact the local community for generations to come. Thank you for giving us the opportunity to work with you. Our team looks forward to helping you buy & sell your next home. We hope you enjoy your Nellis Group Experience.

Sincerely,

James Nellis, CEO


A Trusted Local Brand In Real Estate Since 1983

Mission Statement To Invest In People’s Lives As They Invest In Real Estate Our Vision Be the industry leader in Real Estate innovation, investment and resource to all clients. Create wealth building for clients as they invest in real estate. Impact the community through charity that influences the next generation. The History Of The Nellis Group The Beginnings: Vicki Nellis started the Nellis Group in 1983 after her husband Jim’s military transfer brought the Nellis family to Northern Virginia. Vicki’s passion for people and her ability to understand the needs of consumers helped her to quickly establish a referral based business.

Expansion & Growth: As the company grew, Vicki’s husband Jim, her children James and Nicole, and Nicole’s husband Keith joined the family business. A select team of agents and specialists were brought on to help provide clients with the ultimate real estate experience.

Next Generation: Today, with James Nellis carrying on Vicki’s legacy as the CEO of the Nellis Group, the team has expanded to also serve clients in Washington, D.C. and Maryland. With several specialized team members and business divisions, the Nellis Group has grown from an individual Realtor to a dynamic business enterprise.


Core Values Faith Our faith impacts everything that we do as a company. It is the essence that drives our actions and is the impetus for how we conduct ourselves. Every client is viewed as a blessing and we are thankful to be able to serve you.

Leverage We utilize each team member to deliver an educational, inspiring and smooth transaction. Each member works exclusively for Nellis Group clients. The combination of knowledge, skills, and a proven track record produces a successful real estate experience.

Excellence Our team researches the market, analyzes the latest real estate trends and adapts to changing conditions in the global real estate world. We seek to exceed the expectations of our clients in pursuit of excellence.

X-Factor Our team is unlike any other real estate company in the area. We are proactive at seeking out unique team members that will provide the best possible experience for our clients.

Our Core Values Guide Us In Business And Life


A Vision For The Future The Nellis Group has served over 3,700 families. Over the next several years, we plan to serve 1,000 more.

Experience That Matters The Nellis Group has been in Real Estate since 1983. A typical agent only has 10 years of experience.


A Track Record Of Success The Nellis Group helps over 140 families per year. The typical agent only helps 12.

Client Satisfaction The Nellis Group provides 5 star customer service. We take pride that 84% of our business comes from referrals.


Buying Success Team The power of a team behind you, taking your transaction from the first home you see to the home you buy Realtor Specialists: Community experts that truly know the D.C. Metro area’s communities, schools, parks, home styles and transportation. Our team concept means you will never miss a home because of us. Licensed Appraisers/Pricing specialists: Experts on the diverse hyperlocal markets in the area. Using a mini-market analysis they are able to help you determine the most accurate estimated price for the home you will buy.

Contract Coordinator: Analyzes and tracks every date, contingency, and element of the contract in order to ensure a smooth, seamless transaction.

Negotiation Specialists: Trained experts who have 1 goal in mind; To protect your equity. Fighting for the best terms and conditions at every phase of the complicated Real Estate process. Local Lenders & The Lender Advantage Program (LAP) : Our network of lenders that are local and available. In many cases they can offer our clients a special program to help them secure beneficial rates and lower closing costs.

Additional Services We have an extensive list of Advantage Partners that can help make your new home perfect.

Our network of trusted contractors will help with home issues including roofing, flooring, HVAC, windows, electricians, plumbers & more.

Our network of local service providers that help with ancillary issues: attorneys, accountants, financial advisors, tax specialists & more.

Our Interior Designer can transform your new home into a stylish residence highlighting your own style.

Our clients leverage our Online Transaction Management and E-Signature that streamline the process and add convenience.


Specialty Divisions No matter what your situation or what type of home you are looking to buy, we have you covered. Luxury Home Division: Specialists with experience dealing with luxury homes and the intricacies that are unique to this type of transaction.

Military Residential Division (MilRES): Certified MilRES specialists that are specifically trained on all aspects of buying a home for active and retired military & veterans. REO & Short Sale Divisions: Specialists and negotiators with specific experience dealing with banks, bank asset managers and the complexity of each of these special circumstance transactions. New Construction Division: Real Estate agents do NOT raise the cost of a brand new home. The Nellis Group has experienced agents fluid in the terminology, negotiation strategy and process of buying new construction. Property Management Division : Taking all the stress and hassle out of dealing with tenants and managing a property. Helping our Investor clients make the most out of their investment properties.

Specialty Programs Additional programs that can help you with various other Real Estate needs.

The Early Bird Program helps buyers who plan to buy in the long term. Market updates and house info to prepare you for when the time comes.

The Investor Watch Program gives you access to both local and national hot spots whether you are looking for cash flow or appreciation gains.

Our Lifestyle Tours are Once you buy your home you are a part of our NG perfect for relocation VIP Rewards giving you buyers. Info on community amenities, access to special contests, and types of homes in the client events, and more. local area.




Choosing A Buyer Specialist The most important thing you need is to choose an experienced Realtor that will meet all your needs. A Nellis Group specialist is a community expert focused on the 5 Pillars of Real Estate and negotiating on your behalf throughout the entire transaction.

Discount Buyer Agent or Online Company • Procures compensation from the seller from the net proceeds of the transaction. • Has a basic understanding of the contract and will represent you as the buyer.

Basic Buyer Agent • Has experience with the buying process. • Be able to assist you with different types of transactions. • Negotiate your contract.

An Ideal Buyer Specialist • View over 100 homes per month & know the local communities in the market. • Has a buyer success team to track your transaction from offer to closing. • Provide pricing expertise using a licensed appraiser as a pricing specialist. • Has a Lender Advantage Program (LAP) to help you get the best financing. • Has a proven 20+ year history of excellence and a strong set of core values. • Has a set of specialized programs to assist you. • Is an expert on the 5 Pillars of Real Estate. • Has specialty divisions to assist you with the 5 transactions (Traditional, FSBO, REO, Short Sale, New Home).

The Nellis Group Is that Ideal Buyer Specialist


Becoming A Nellis Group Preferred Buyer We commit all of our resources to you and you commit to work with the Nellis Group as your exclusive Realtor. We ask that you sign this agreement so everyone can be assured both parties are working diligently to achieve a common goal.

How To Get Started

Take Our Online Buyer Survey

Phone Interview

Why Do You Need To Get Pre-Approved? • Know your estimated monthly payment in advance. • Figure out the best loan options early in the process. • Offers you write will be viewed as credible by sellers.

Get Pre-Approved

In Office Consultation

Sign With The Nellis Group

Choose Your Charity

• Learn about our potential Lender Advantage Program (LAP) savings.




Home Research The Nellis Group will provide you with the tools you need to search for your ideal home. You agent is also constantly researching the local communities to find both listed and unlisted homes that are coming soon.

Search for homes 24 hours a day on our website.

View special unlisted homes that you can’t find online.

Receive updates on new homes on the market.

Community Research Use different online sources to research how each of the 5 Pillars of Real Estate factor into your home purchasing decision. In the DC Metro area it is rare to get everything, so you need to find a good balance.

LOCATION COMMUNITY SCHOOLS CONVENIENCE CRIME

View aerial and traffic maps. Sources: Google Maps, Bing Maps

Research community amenities and information. Sources: HOA Websites, Nellis Group Community Pages

Study schools and school districts. Sources: US News & World Reports, GreatSchools.org

Plan your commute. Sources: WMATA.com, DriveScore.com, Slug Line Website

Examine crime reports in the area. Sources: Police Department Websites, Local Newspaper Crime Reports


In Person Research Use different online sources to research how each of the 5 Pillars of Real Estate factor into your home purchasing decision. In the DC Metro area it is rare to get everything, so you need to find a good balance.

Complete a community drive by. Immerse yourself in the community.

Go community door knocking. Ask neighbors about the pros and cons of the neighborhood.

10 Questions You Need To Ask The Neighbors 1. What do you like the best about living here? 2. What do you like the least about living here? 3. If you could change one thing about the street, what would it be? 4. Do all the neighbors get along?

6. How are the schools? 7. How is the crime in this area, have there been any incidents? 8. How quiet is it? Are there any nuisances? 9. Why is the seller is selling the house? 10. Has the seller ever complained to you about the house?

5. Have you ever noticed anything odd about this house or yours?

Make a commute practice run. Evaluate the traffic, bus timing, metro and slug lines.

Visit homes with your Realtor Specialist. Discover the benefits of each home.

Don’t be afraid if the first home is the right fit. By studying your needs and wants the Nellis Group can discern your best fit in a home and make the most efficient use of your valuable time.


Reserve Your Home Today

Determine What The Home Is Worth Select Your Offer Strategy Evaluate Your Negotiation Strategy Make An Offer Negotiate Counteroffers

RESERVED



Understanding Price & Developing A Reserve Strategy The most important thing you need is to choose an experienced Realtor that will meet all your needs. A Nellis Group specialist is a community expert focused on the 5 Pillars of Real Estate and negotiating on your behalf throughout the entire transaction.

Sales Price - What Is The Home Listed At? This is the official listed price of the home as determined by the seller. This price may be above, equal to, or below market value depending on the sales strategy or the seller.

Target Price - What Is The Home Worth? The Nellis Group Pricing Specialist/Licensed Appraiser will run a Mini Market Analysis (MMA) to develop the most accurate target price possible. This will be the starting point for creating your offer strategy.

Nellis Group MMA

(Most Accurate)

A Mini-Market Analysis performed by a Licensed Appraiser.

Typical Realtor CMA

(Less Accurate)

A basic computer generated comparative analysis performed by a Realtor, not an appraiser.

Generic Online Estimates

(Least Accurate)

Inaccurate computer generated price estimates that do not take into account all factors of the actual market.

Buyer Tip Take a look at the last 5 homes that were sold in the neighborhood. Compare their list price versus their sold price. You will find they generally sell at 95%-98% of the list price. This can help you get an approximate figure of what the home you are looking at will sell for in today’s market. (May not be true in every market).


Reserve Price - What Will You Offer For The Home? This is the actual price that you will submit to the seller during your initial offer. The reserve price is based on your strategically selected pricing and negotiation strategy taking into account a combination of both the sales price and the target price.

12 Question Qualification Survey The first thing we do before making the official offer is to assess the needs of the seller, evaluate flexibility on the price, and determine the experience of the other agent through our proven 12 question qualification survey. This gives every buyer the insight into which type of offer to make on the home.




A Vision For The Future

An Experienced Team The Nellis Group has been serving the Metro DC area since 1983, while he typical REALTOR® has 10 years of experience.


A Track Record Of Success

The Nellis Group helps over 140 families move per year. According to the National Association of Realtor Statistics, the typical Realtor helps just 12 families move per year.

Relationships & Customer Service The Nellis Group relies on providing the absolute best customer service both during and after your transaction. We take great pride that over 84% of our business comes from referrals.























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