Mobile phones are a key piece of technology in 21 century life, and losing
WHAT TO DO
yours can be a disaster. Follow these steps
IF YOU LOSE YOUR MOBILE
st
PHONE
and get back on your feet as soon as
possible after a loss!
If you need any extra advice, don’t hesitate to contact your mobile phone service provider, who will generally have protocol in place for lost phones.
WHAT TO DO: #1 Call your mobile phone service provider and have your service either cancelled or suspended.
#2 Check and see if your phone is either covered by your household insurance or by your mobile provider. There’s no need to replace your phone out of pocket if you don’t have to
#3 If you believe you were robbed, report the theft to the police. However, if you believe
In the meantime…
you just left your phone somewhere, call the
• Check with your mobile operator and
lost and founds of every location you were in
see if they will replace your phone free of
between now and the last time you made a
charge within 24 hours depending on
call.
your contract.
#4
• If you can’t get ahold of a phone in the
Don’t panic! Panicking makes you more likely
meantime, go for a pay as you go phone
to forget a step, which may lead to you
with a free sim card as a quick
spending much more money needlessly.
replacement.