Surfbay Leisure Brochure

A W A R D W I N N I N G C O A S T A N D C O U N T R Y PA R K S

2011 Brochure & Tariff

Because you’re all so different . . .

. . . so are our holidays

FOR SALE

3 very different parks in Devon and Cornwall Beach or countryside

•

Superb locations • Quality Caravan Holiday Homes Wheelchair Access Accommodation

•

Luxury lodges

•

Hot tubs

Welcome

Surf Bay Leisure was founded in 1905 as Taylor’s Western and has continually expanded and grown under the ownership and personal management of the Taylor family.

The Surf Bay Leisure of today is one of the most respected park operators in the country.

We are committed to giving exceptional customer service and dedicated to the highest standards of quality on all our holiday homes and devleopments. This is clearly shown by the type of awards received by our parks in the group.

We now operate 3 quality parks in Devon & Cornwall for families and couples in luxury Caravan Holiday Homes and Timber Lodges. Additional new caravans available for 2011. See page 23.

Two of our parks provide superb opportunities for holiday home ownership.

We look forward to seeing you very soon.

Michael Taylor

David Bellamy Award For Conservation

Rose Award

5 Star Rose Award

Excellent Coastal and Rural Holiday Parks

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Our Parks

Surf Bay Leisure Holiday Parks have the ideal location for you

Contents 01237 421163

01237 471833

DEVON

Beachside Holiday Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 9 Fantastic Views of Westward Ho! beach & the Atlantic from the comfort of your Holiday Home.

DEVON

Surf Bay Holiday Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 - 13 The park boasts its own access to the glorious beach of Westward Ho!, just a few minutes walk away.

FOR SALE

CORNWALL 01736 763398

4

River Valley Country Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 - 19 18 Acres of Partly wooded park, situated along the banks of a clear shallow stream in Relubbus, Penzance.

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FOR SALE

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This gently sloping park right on the sea front is superbly presented, well maintained and beautifully planted with bedding flowers & shrubs, creating a wonderful sense of tranquillity.

All our Holiday Homes are positioned to ensure everyone has the best view possible of the coastline and the Atlantic beyond. Take advantage of our location – benefit from and enjoy quick and easy access to the sandy beach of Westward Ho!, or simply relax and listen to the sea as it crashes on the rocks after an enjoyable day sight seeing.

Beachside Holiday Park prides itself on comfortable, well-designed Caravan Holiday Homes, with all the facilities you will need to make your holiday a real ‘home from home’ experience. The superb luxury Caravan Holiday Homes sleep from 4-8 people with a range of excellent facilities depending on your choice of accommodation for your stay. All include Colour TV, Fridge, Microwave, Toaster, Free electricity & Gas and heated bedrooms & bathrooms for that warm and comfortable holiday. However, why not spoil yourself in our most luxurious caravans, which come equipped with a Dishwasher, Central Heating & Double Glazing – pure heaven!

Should you need it, the park offers a Launderette facility too.

The beautifully convenient setting, along with excellent accommodation ensures your holiday is perfectly relaxing. Beachside Holiday Park is the ideal location to take in the wonders of the Westcountry. Not only is Beachside close to the family resort of Westward Ho!, with its excellent facilities and amenities but its also close to outstanding cliff top scenery, coastal paths and countryside. If that’s not enough you’re minutes away from so many family attractions in North Devon.

If you prefer the quiet life, why not visit the sandy ‘Golden Bay’ beach of Westward Ho!, with its reputations of being one of the safest bathing beaches in the country you are sure to relax, plus there’s also the 600 acres of sand dunes, salt marsh and pasture land on Northam Burrows to see and enjoy.

HOW TO GET TO BEACHSIDE HOLIDAY PARK

M5 to Junction 27, pick up the A361 to Barnstaple. On the outskirts of Barnstaple head for A39 Bideford / Bude road. Follow the road until you go over the Torridge Bridge, at the roundabout go straight on, after approximately 0.25 miles, turn right for Westward Ho! Follow road for 1 mile, down Stanwell Hill. Turn left at the bottom of the hill for Beachside Holiday Park.

Beachside Holiday Park Barnstaple Westward Ho! Bideford A361 M5

DEVON

Exeter

Plymouth

What people say about us “BEACHSIDE IS A LITTLE GEM, A BEAUTIFULLY KEPT PARK, SPOTLESSLY CLEAN CARAVANS, WITH WONDERFUL SEA VIEWS OF LOVELY WESTWARD HO! WE HAVE JUST COME BACK FROM OUR FOURTH HOLIDAY THERE AND HAVE ALREADY BOOKED FOR NEXT YEAR, LORAINE AND RON ARE WARM AND FRIENDLY AND MAKE YOU FEEL VERY WELCOME, I WOULD HIGHLY RECOMMEND BEACHSIDE TO ANYONE.CANT WAIT TO COME AGAIN NEXT YEAR.." Mrs S.

Spectacular views of sandy beach and sea

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HOLIDAY HOMES

SELF CATERING ACCOMMODATION

Merley Road, Westward Ho!, Devon, EX39 1JX Tel: 01237 421163 Fax: 01237 472100

2011 Tariff

Week commencing (Saturday)

37 x 12 2 Bedroom 4 - 6 Berth

35 x 12 3 Bedroom 6 - 8 Berth

30 x 12 3 Bedroom 6 Berth

28 x 12 2 Bedroom 4 - 6 Berth

Feb 26 – Mar 12

215

N/A

N/A

N/A

Apr 9 – Apr 16

325

290

275

260

Mar 19 – Apr 2

Apr 23 (Easter) – Apr 30

215

260

235

395

370

May 7

320

May 28 (Bank Holiday) Jun 11 - Jun 25

May 14 – May 21 Jun 4

190

175 220

26 x 12 2 Bedroom 4 - 6 Berth

28 x 10 2 Bedroom 4 - 6 Berth

N/A

N/A

99

225

200

185

26 x 10 1 Bedroom 2 - 4 Berth

Additional new Caravans available for 2011. See page 23

160

135

205

120

110

185

165

150

295

270

255

285

270

255

225

430

400

385

375

330

300

280

410

385

375

360

325

310

290

390

365

345

340

330

320

290

210

265

195

250

Jul 2

500

470

450

435

400

370

335

Jul 23 - Aug 20

620

590

560

540

495

450

420

Jul 9 - July 16

520

490

475

455

420

390

360

Aug 27 (Bank Holiday)

430

395

375

360

320

290

265

Sep 10

320

290

270

255

230

205

190

Sep 3

Sep 17 - Sep 24 Oct 1 - Oct 15

Oct 22 (Half Term)

385 260

255

330

345 230

225

300

325 210

205

280

305

270

200

175

195

170

265

230

240 155 150

215

215 135 130

200

ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY. WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM

SPECIAL OFFERS

SELECTED DATES IN ORANGE ABOVE ONE OFFER PER BOOKING

20% OFF A 2 WEEK CONSECUTIVE BOOKING

15% COUPLES DISCOUNT

2, 3, 4, 5 OR 6 NIGHT SHORT BREAKS

AVAILABLE AT A % OF WEEKLY CARAVAN HIRE CHARGE 2 Nights – 40% 4 Nights – 66% 6 Nights – 88% 3 Nights – 55% 5 Nights – 77%

ENTIRE HOLIDAY MUST BE WITHIN SELECTED DATES FOR OFFER TO APPLY

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM OR CALL 01237 421163 (A completed Booking Form will be required in all cases)

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01237 421163

CARAVAN LAYOUTS, INVENTORIES & PARK MAP Swan

Heron 35 x 12, 3 Bedroom 6 - 8 Berth

37 x 12, 2 Bedroom 4 - 6 Berth

Accommodation Numbers 2,7,8,9,10

Cooker, Fridge Freezer, Toaster, Microwave, Dishwasher, Dining Area, Large Flat Screen TV with Digital Freeview, DVD Player & CD/Radio Player, Double Glazing, Central Heating, Fire, Ensuite Shower room, Toilet, Fold out bed in lounge, Pillows & Duvets with linen.

Swift

Accommodation Numbers 12,14,15,16

Cooker, Fridge, Toaster, Microwave, Bench Dining Area, Larger Remote Control Colour TV with Digital Freeview, CD/Radio Player, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Lapwing

(formerly Lapwing Plus)

28 x 12, 2 Bedroom 4 - 6 Berth

30 x 12, 3 Bedroom 6 Berth

Accommodation Numbers 3,4,5

Lapwing Deluxe, new to park for 2010 season Accommodation Numbers 6,11,22,23,24,25,26

Accommodation Numbers 17,18,19,20,39,50

Cooker, Fridge Freezer, Toaster, Microwave, Lounge/Diner, Larger Remote Control Colour TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Pillows & Duvets.

LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Curlew

Lapwing Deluxe, brand new for 2011 season Accommodation Numbers 40,41,42,43,44

Please see page 23 for Lapwing Deluxe

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Larger Remote Control Colour TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets.

LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM

26 x 12, 2 Bedroom 4 - 6 Berth

Accommodation Numbers 48,49,51,52,53,54,55,56

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Larger Remote Colour TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Sandpiper 28 x 10 2 Bedroom 4 - 6 Berth

Accommodation Numbers 35,36,37,38,45,46,47

Cooker, Fridge, Toaster, Microwave, Lounge/Diner. Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Seagull 26 x 10 1 Bedroom 2 - 4 Berth

Accommodation Numbers 29,30,31,32,33,34

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM OR CALL 01237 421163 (A completed Booking Form will be required in all cases)

01237 421163

www.surfbayholidays.co.uk

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Surf Bay Holiday Park is well maintained and cared for under the personal supervision of the owners and is located with its own access to the

sandy ‘Golden Bay’ beach of Westward Ho!, with 600 acres of open countryside and common land known as Northam Burrows Country Park to the rear.

It is an ideal location in which to relax and enjoy the local surroundings or take part in your favourite activity. Discover and explore the vast expanse of sandy beach or simply stretch out with a good book and catch some sun. Surfing is also popular on the beach.

Each Caravan Holiday Home has plenty of space surrounding it, with ample room for parking along side. Many of the Caravans enjoy the luxury views of the 600 acres of Northam Burrows Country Park, however some back onto the spacious open green at the centre of the park,

where children have the exciting opportunity to play and make friends. It’s wonderful to watch! The superbly presented Luxury Caravan Holiday Homes sleep from 4-8 people with a range of excellent facilities depending on the Caravan. Some of the more luxurious caravans take that

‘home from home’ experience literally, and offer Double Glazing, Central Heating, a Dishwasher, a full size bath and a DVD player, but all include, Colour TV, Fridge, Microwave and free gas & electricity with heated bedrooms & bathroom for a warm and comfortable holiday.

Should you need it, the park offers a Launderette facility too. Although the park is close to the Village of Westward Ho! and the main shopping centres, arcades and family friendly bars etc it remains a quiet secluded area where you can shut off the outside, if you wish.

For those that just can’t keep still, the beach is excellent for surfers or body-boarders. Plus there’s also the Royal North Devon Golf Course on the Burrows, less than 600 yards from the park or the many family attractions in the area. Just a few ideas to wear the adventure seekers out.

HOW TO GET TO SURF BAY HOLIDAY PARK

M5 to Junction 27, pick up the A361 to Barnstaple. On the outskirts of Barnstaple head for A39 Bideford/Bude road. Follow the road until you go over the Torridge Bridge, at the roundabout head for Westward Ho! After passing the Westward Ho! sign, take the second turning on the right which is Beach Road, drive to the bottom, turn right and we are 50 yards on the left.

Surf Bay Holiday Park Barnstaple Westward Ho! Bideford A361 M5

DEVON

Exeter

Plymouth

FOR SALE

What people say about us "JUST RETURNED FROM 2 WONDERFUL WEEKS AT SURF BAY. THE SITE IS JUST PERFECT IN EVERY WAY AND KIM AND NIGEL ALWAYS ON HAND AND ALWAYS SMILING! THE LOCATION OF THE SITE CANNOT BE BEATEN AND ALTHOUGH THIS WAS OUR FIRST VISIT IT CERTAINLY WON'T BE OUR LAST. THANKS FOR EVERYTHING. " Mrs C.

Access to Pebble Ridge and Fantastic Beach

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HOLIDAY HOMES

SELF CATERING ACCOMMODATION

Golf Links Road, Westward Ho!, Devon, EX39 1HD Tel: 01237 471833 Fax: 01237 474387

GFISHER

ALB

ATROSS

ALB

OSPREY

ATROSS

O

K IN

Week commencing (Saturday)

35 x 12 3 Bedroom 6 - 8 Berth

28 x 12 2 Bedroom 4 - 6 Berth

Feb 26 – Mar 12

215

190

N/A

N/A

Apr 9 – Apr 16

325

290

Apr 23 (Easter) – Apr 30

215

ES

H

Mar 19 – Apr 2

S

37 x 12 2 Bedroom 4 - 6 Berth W

37 x 12 2 Bedroom 4 - 6 Berth

EE

LCH

C AIR A

C

190

190

290

TER CATCHE

N/A

140

230

285

255

235

235

235

395

370

370

205

375

335

Jun 11 - Jun 25

410

385

385

360

335

320

N/A

220

200

185

140

120

270

400 365

N/A

290

400 365

135

300

430 390

SK YL ARK

WO

ODPECKER

295

23 x 10 1 Bedroom 2 - 4 Berth

Additional new Caravans available for 2011. See page 23.

165

May 28 (Bank Holiday) Jun 4

PIPIT

185

320

330

IT PLUS

190

May 7

May 14 – May 21

P IP

33 x 10 28 x 10 25 x 10 28 x 10 3 Bedroom 2 Bedroom 2 Bedroom 2 Bedroom 6 - 8 Berth 4 - 6 Berth 4 - 6 Berth 4 Berth

260

260

285

160

YS

R

2011 Tariff

FOR SALE

230

99

110

105

150

140

165

210

195

180

320

300

280

260

330

310

290

270

285

265

255

250

240

230

Jul 2

500

470

470

435

405

390

370

335

310

Jul 23 - Aug 20

620

590

590

540

495

470

450

420

390

Sep 3

385

345

305

275

260

200

175

175

265

235

235

Jul 9 - July 16

Aug 27 (Bank Holiday) Sep 10

Sep 17 - Sep 24 Oct 1 - Oct 15

Oct 22 (Half Term)

520

430 320

260

255 330

490

490

395

395

290

290

230

225 300

345

230

225

300

455 360 255 195

425

325 225 170

410

390

310

290

225

205

170

360

265

240

215

155

135

215

200

150

190

130

335 255 190 170 125 120 175

ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY. WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM

SPECIAL OFFERS

SELECTED DATES IN ORANGE ABOVE ONE OFFER PER BOOKING

20% OFF A 2 WEEK CONSECUTIVE BOOKING

15% COUPLES DISCOUNT

2, 3, 4, 5 OR 6 NIGHT SHORT BREAKS

AVAILABLE AT A % OF WEEKLY CARAVAN HIRE CHARGE 2 Nights – 40% 4 Nights – 66% 6 Nights – 88% 3 Nights – 55% 5 Nights – 77%

ENTIRE HOLIDAY MUST BE WITHIN SELECTED DATES FOR OFFER TO APPLY

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM OR CALL 01237 471833 (A completed Booking Form will be required in all cases)

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01237 471833

CARAVAN LAYOUTS, INVENTORIES & PARK MAP Oyster Catcher

Kingfisher 37 x 12 2 Bedroom 4 - 6 Berth

33 x 10 3 Bedroom 4 - 6 Berth

Accommodation Numbers 37,40,51,70

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Colour TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Accommodation Numbers 19,20,43,44

Larger Cooker, Larger Fridge, Toaster, Microwave, Dishwasher, Dining Area, Large flat screen TV with digital Freeview, DVD Player, Double Glazing, Central Heating, Fire, Ensuite Shower room, Bath with overhead Shower, 2 Toilets, Fold out bed in lounge, Pillows & Duvets with Linen.

Osprey

Albatross (Wheelchair Access)

28 x 12 2 Bedroom 4 - 6 Berth

37 x 12 2 Bedroom 4 - 6 Berth

Accommodation Numbers 11,12,16,17,18,22,24,26,27,57

Osprey Deluxe, brand new for 2011 season Accommodation Numbers 14,15,23

Please see page 23 for Osprey Deluxe

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Larger Remote Control Colour TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Pipit

28 x 10 2 Bedroom 4 - 6 Berth

Accommodation Numbers 45

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Double Glazing, Central Heating, Fire, ‘Wet room’ Shower & Toilet, Fold out bed in lounge, Bed Hoist in Double Bedroom, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM. Plus wider exterior doors & corridors and lower handrails, units, switches, sockets & appliance controls. Access by ramp.

Albatross 35 x 12 3 Bedroom 6 - 8 Berth

Accommodation Numbers 46,47,48,49,54,55,73

Accommodation Numbers 1,1a,2,3,4,5,10,28,30,34 Pipit Plus (Central Heating) 35,71,72

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Larger Remote Control Colour TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Skylark 25 x 10 2 Bedroom 4 Berth

Accommodation Numbers 6,7,8,9,56

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Pillows & Duvets.

LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Woodpecker 23 x 10 1 Bedroom 2 - 4 Berth

Accommodation Numbers 5a

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM OR CALL 01237 471833 (A completed Booking Form will be required in all cases)

01237 471833

www.surfbayholidays.co.uk

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Devon

North Devon has a wealth of attractions for all visitors. . . many of which are within a short distance of Westward Ho!

The closest to our parks is the two miles of golden sand on Westward Ho! beach, this long sandy beach is ideal for families and has some eye-catching features including rows of

traditional beach huts and fastinating rock pools. . . not to mention the stunning shows put on by wind surfers, bodyborders, surfers and kite surfers that flock to the area!

With a mixture of attractions available in this area, from family adventure parks to the National Parks of Exmoor & Dartmoor, there is bound to be something to suit everyones taste! For

young families there's the fun and excitment that children should enjoy on the beach and at

theme parks, while couples can partake in a more sedate and leisurely holiday, taking in some of the most breathtaking coastal scenery around or visit one of North Devon bustling market towns and sleepy villages!

The Big Sheep

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Typical Devon village

Clovelly Atlantic Village

Westward Ho! Beach

Appledore from Instow

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River Valley Country Park is tranquillity at its best, with 18 acres of green countryside to forget the hassle of modern living. The partly wooded park near St Michael’s mount, is situated in one of the most picturesque valleys in Cornwall, being just a few miles from both the North & South Coast and their Sandy beaches.

The location along the bank of our clear shallow stream invites you to relax whilst you take in the wonderful countryside atmosphere, which includes the spectacular cliffs, granite moorland, flower filled lanes, wooded valley’s and incredible wildlife. The park had been awarded a David Bellamy Silver Award, a great reflection on the ethos of the park.

The park offers luxurious Timber Lodges (some with outdoor Hot Tubs), and Caravan Holiday Homes.

The accommodation sleeps from 4-8 with a range of excellent facilities depending on the accommodation type, all include Colour TV, Microwave ovens, Duvets, Free gas & electric and heated bedrooms & bathrooms, for a warm and comfortable stay. For that extra special stay, why not choose one of our top of the range Luxury Caravans or stunning wooden lodges and enjoy Double Glazing, Central Heating and a dishwasher, with a Radio & CD Player in the Caravans and a CD & DVD Player in the lodges. Plus, some of our lodges have outdoor HOT TUBS too!

Should you need it, the park has a small shop and launderette.

Whether you are attracted by the peace & quiet, the nearby coastline of this land of legend or the bustling fishing harbours, you will want to return time and time again for stress free holidays throughout the year.

HOW TO GET TO RIVER VALLEY COUNTRY PARK

From the A30 at St Michael’s Mount Roundabout, take the A394 signposted to Helston.

At the next roundabout turn left onto the B3280 signposted to Relubbus. Travel for approximately 3 miles, then just over a small bridge, River Valley Country Park is on the left.

What people say about us “NOT LONG BEEN BACK FROM STAY AT RIVER VALLEY COUNTRY PARK, RELUBBUS. HAD A GREAT TIME. THE STAFF THERE WERE VERY HELPFUL AND FRIENDLY (MAKES ALL THE DIFFERENCE). AFTER THE WARM WELCOME, WE WERE THEN IMPRESSED WITH THE PARK ITSELF. THE PARK GROUNDS AND CARAVANS WERE IMMACULATELY CLEAN AND TIDY. WE HAVE STAYED IN A FEW PARKS OVER THE YEARS AND THIS WAS BY FAR THE BEST. CAN’T WAIT TO BOOK AGAIN. CHILDREN SAID IT WAS "COOL"! CREDIT WHERE CREDIT’S DUE SO PLEASE PASS ON OUR THANKS.” Mrs. G.

CORNWALL St Austell A30 A390

River Valley Ri alley ver V Country Cou ntry Park

Land’s End

Truro Penzance Falmouth

FOR SALE

Tranquil 18 acre partly wooded park

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A38

01736 763398

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HOLIDAY HOMES & LODGES

SELF CATERING ACCOMMODATION

Relubbus, Penzance, Cornwall, TR20 9ER Tel: 01736 763398 Fax: 01736 763398

2011 Tariff

TH

Week commencing (Friday or Saturday)

Feb 26 – Mar 19 Mar 26 – Apr 2 Apr 9 – Apr 16

E WILLOW

LOD

GE PLUS

LOD

GE PLUS

E WILLOW

355

330

530

425

410

455

545

490

E CORMORAN

370 405

215

200

385

315

280

280

365

325

325

535

630

Aug 27 (Bank Holiday)

730

695

620

Sep 10

580

565

910 715 500 470 465

895

790

765

470

395

340

245

320

395

395

300

260

240

500

500

440

415

390

625

430 625

370 560

340 535

315 500

340

280

260

250

365

365

330

455

265

340

435

525

310

385

360

550

400

215

470

380

Dec 23 – Dec 30 (Fri - Fri)

225

225

270

445

430

250

250

285

380

510

195

300

400

525

210

290

265

175

375

485

385

230

180

375

560

455

205

430

605 490

675

265

580

670

Oct 22 (Half Term)

460

430

605

720

400

460

425

745

290

470

495

Jul 2 – Jul 16

265

505

515

515

35 x 12 28 x 12 28 x 10 3 Bedroom 2 Bedroom 2 Bedroom 6 - 8 Berth 4 - 6 Berth 4 Berth

235

610

545

E KIN FISHER THE S G WALLOW

305

435

630

TH

305

290

590

KESTREL

340

340

475

THE

N/A

505

625

36 x 12 2 Bedroom 4 Berth

T

N/A

525

625

E COR ORAN M

N/A

625

510

TH

255

645

590

T

255

325

655

Oct 29 – Dec 17

TH

275

405

Jun 11 – Jun 25

Oct 1 – Oct 15

LODGE

425

705

Sep 24

E WILLOW

505

730

Sep 17

TH

520

May 28 (Bank Holiday)

Sep 3

E WILLOW

445

475

460

620

Jul 23 – Aug 20

TH

LODGE

Hot Tub

May 14

Jun 4

TH

LODGE

Hot Tub

505

May 21

E WILLOW

37 x 12 35 x 20 34 x 20 28 x 20 35 x 20 38 x 12 3 Bedroom 2 Bedroom 3 Bedroom 2 Bedroom 2 Bedroom 3 Bedroom 6 Berth 6 Berth 4 BerthHo 6 Berth 4 Berth 4 Berth

Apr 23 (Easter) – April 30 May 7

TH

FOR SALE

415 320 280 275

360 280 255 250

360 280

255

250

285 230

205 225

220

325

300

300

260

430

380

355

355

N/A

240

240

215

225

415

265

270

N/A

ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY.

200

N/A

N/A

260 205 195

190

205

N/A

N/A

WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM FRIDAY TO FRIDAY BOOKINGS ARE AVAILABLE, PLEASE ASK

SPECIAL OFFERS

SELECTED DATES IN ORANGE ABOVE ONE OFFER PER BOOKING

20% OFF A 2 WEEK CONSECUTIVE BOOKING

15% COUPLES DISCOUNT

2, 3, 4, 5 OR 6 NIGHT SHORT BREAKS

AVAILABLE AT A % OF WEEKLY CARAVAN HIRE CHARGE 2 Nights – 40% 4 Nights – 66% 6 Nights – 88% 3 Nights – 55% 5 Nights – 77%

ENTIRE HOLIDAY MUST BE WITHIN SELECTED DATES FOR OFFER TO APPLY

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM OR CALL 01736 763398 (A completed Booking Form will be required in all cases)

18

www.surfbayholidays.co.uk

01736 763398

CARAVAN LAYOUTS, INVENTORIES & PARK MAP

Willow Lodge & Willow Lodge Plus

35 x 20, 3 Bedroom, 6 Berth Accommodation Numbers 1,2,5

Lodge Plus

HOT TUB available in Willow Lodge Plus

Accommodation Number 10

Willow Lodge & Willow Lodge Plus

28 x 20, 2 Bedroom, 4 Berth Accommodation Numbers 4,11,12,13

Lodge Plus 34 x 20

Accommodation Number 3

Accommodation Numbers 6,7,8,9

Cooker, Fridge, Toaster, Microwave, Dishwasher, Dining Area, Centre Lounge, Large flat screen TV with Digital Freeview, DVD, Radio & CD Player, Double Glazing, Central Heating, Fire, Ensuite Shower/Toilet to both Bedrooms, Pillows & Duvets with Linen.

Decking to front

HOT TUB available in Willow Lodge Plus

Cooker, Fridge, Toaster, Microwave, Dishwasher, Dining Area, Large flat screen TV with Digital Freeview, DVD, Radio & CD Player, Double Glazing, Central Heating, Fire, Bath with shower over, Toilet, Pillows & Duvets with Linen. Decking to front

Kestrel

35 x 12, 3 Bedroom 6-8 Berth

Accommodation Numbers Cream 2,7,8

38 x 12 2 Bedroom 4 Berth

Willow Lodge

Cooker, Fridge, Toaster, Microwave, Dishwasher, Dining Area, Large flat screen TV with Digital Freeview, DVD, Radio & CD Player, Double Glazing, Central Heating, Fire, Bath with shower over, Toilet, Pillows & Duvets with Linen. Decking to front.

Swallow

28 x 10, 2 Bedroom 4 Berth

Accommodation Numbers Black 3,4,5,6 Cream 10,11,12

37 x 12 3 Bedroom 6 Berth

Cormorant

Accommodation Numbers Aqua 1,2,3,5

Cooker, Fridge, Toaster, Microwave, Dishwasher, Centre Lounge, Dining Area, Flat screen TV with Digital Freeview, Radio & CD Player, Double Glazing, Central Heating, Fire, 2 Shower/Toilets (1 ensuite), Bunk Beds in one room, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

36 x 12 2 Bedroom 4 Berth

Cormorant

Accommodation Numbers Black 1,2

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Colour TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Pillows & Duvets.

LINEN IS AN OPTIONAL EXTRA.SEE BOOKING FORM

Cooker, Fridge, Toaster, Microwave, Dishwasher, Lounge/Diner, Flat screen TV with Digital Freeview, Radio & CD Player, Double Glazing, Central Heating, Fire, Ensuite Shower room, Toilet, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

Kingfisher

28 x 12, 2 Bedroom 4-6 Berth

Accommodation Numbers Aqua 4 Cream 1,3,4,5,6,9,13,14,15

Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Large Remote control Colour TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets.

LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.

TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM OR CALL 01736 763398 (A completed Booking Form will be required in all cases)

01736 763398

www.surfbayholidays.co.uk

19

Cornwall

There's something for everyone in Cornwall. . . from exciting roller coaster rides to lush green countryside, huge craggy cliffs and of course, plenty of wet stuff!

The National Trust have a number of wonderful properties and gardens throughout Cornwall and

protects much of the countryside and coastline, so get your blood pumping by trying your hand at surfing or take the opportunity to recharge your batteries with a serene coastal walk...followed by a scumptious Cornish Cream Tea!

There is so much to learn and history to explore in Cornwall you'll need plenty of time to visit real Cornish Tin Mines, Lands End and the Eden Project!

Whatever you decide to do, don't miss out on Cornwalls fantastic beaches

St Michaels Mount

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St Ives Harbour

Eden Project

St Ives

Flambards

Minack Theatre

A Cornish Tin Mine

www.surfbayholidays.co.uk

21

Linen

Linen (bottom sheet, duvet covers & pillowcases) is provided as standard in some of our accommodation to accompany the Duvets & Pillows we provide, however in accommodation where it is not provided as standard professionally laundered linen packs can be hired at a cost of £7.00 a week/stay for a single and £9.00 a week/stay for a double bed. For holidays longer than a week, linen changes are offered at the usual weekly charge.

Special Offers

All special offers and Short Break offers are subject to availability and cannot be used in conjuction with any other offer or promotion, one offer per booking and your entire Holiday must be within selected dates for offer to apply.

For dates, please refer to individual parks Tariff.

20% OFF A 2 WEEK CONSECUTIVE BOOKING Applies only on selected dates

15% COUPLES DISCOUNT

Discount must be returned if more than 2 stay in caravan

2, 3, 4, 5 or 6 NIGHT SHORT BREAKS Available at a % of weekly hire charge 2 Nights - 40% 3 Nights - 55% 4 Nights - 66% 5 Nights - 77% 6 Nights - 88%

20% OFF A 2 WEEK CONSECUTIVE BOOKING Applies only on selected dates

15% COUPLES DISCOUNT

Discount must be returned if more than 2 stay in caravan

2, 3, 4, 5 or 6 NIGHT SHORT BREAKS Available at a % of weekly hire charge 2 Nights - 40% 3 Nights - 55% 4 Nights - 66% 5 Nights - 77% 6 Nights - 88%

20% OFF A 2 WEEK CONSECUTIVE BOOKING Applies only on selected dates (not touring & camping)

15% COUPLES BOOKING

Discount must be returned if more than 2 stay in caravan

2, 3, 4, 5 or 6 NIGHT SHORT BREAKS Available at a % of weekly hire charge 2 Nights - 40% 3 Nights - 55% 4 Nights - 66% 5 Nights - 77% 6 Nights - 88% 22

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Brand New Caravans for 2011 Season at Beachside & Surf Bay

At Beachside Holiday Park we have introduced 5 brand new caravans to the park for the 2011 season as 28x12, 2 bedroom, 4-6 berth Lapwing Deluxe Caravans onto pitch numbers 40,41,42,43 & 44 to add to the newer caravans we added to the park for the 2010 season under the Lapwing Deluxe banner on pitch numbers 6,11,22,23,24,25 & 26. All the Lapwing Deluxe caravans have a cooker, fridge, toaster, microwave, lounge/diner, large flat screen remote control colour TV with Digital Freeview, panel heaters, Fire, Shower & Toilet, fold out bed in the lounge, pillows & duvets...plus they have bay windows in the lounges with tile & pitched roofs for that added space and a selection are now also non-smoking.

Please see the map on page 9 for details of which caravans are brand new for 2011 season.

OS

PR E

Y DELU

X

E

At Surf Bay Holiday Park we have introduced 3 brand new caravans to the park for the 2011 season as 28x12, 2 bedroom, 4-6 berth Osprey Deluxe Caravans onto pitch numbers 14, 15 & 23. The caravans have a cooker, fridge, toaster, microwave, lounge/diner, large flat screen remote control colour TV with Digital Freeview, panel heaters, Fire, Shower & Toilet, fold out bed in the lounge, pillows & duvets...plus they have bay windows in the lounges with tile & pitched roofs for that added space.

DELUXE

28 x 12 2 Bedroom 4 - 6 Berth

28 x 12 2 Bedroom 4 - 6 Berth

Mar 19 – Apr 2

175

175

Apr 23 (Easter) – Apr 30

220

220

345

345

340

340

Feb 26 – Mar 12 Apr 9 – Apr 16

N/A

275

May 7

270

May 28 (Bank Holiday)

385

May 14 – May 21 Jun 4

Jun 11 - Jun 25 Jul 2

Jul 9 - July 16

Jul 23 - Aug 20

375 450

475 560

N/A

275

270

385 375

450

475 560

Aug 27 (Bank Holiday)

375

375

Sep 10

270

270

Sep 3

Sep 17 - Sep 24 Oct 1 - Oct 15

Oct 22 (Half Term)

325 210

205 280

325 210

205 280

ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY. WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM

www.surfbayholidays.co.uk

23

How to Book

As a first time holiday maker with Surf Bay Leisure Holiday Parks, there must be a million and one questions you will have. Please find below a step by step guide to booking your holiday and some useful tips to help you enjoy your time with us, from start to finish.

BOOKING

To make a provisional booking, have your credit card details handy and simply call the park direct. Alternatively complete a Booking Form send to the park with your deposit.

(You will need to complete a booking form in any event). Please be advised that peak season dates book very quickly, therefore it is advisable to contact the park direct prior to completing your booking form. Our on-line booking system is now available at Surf Bay Holiday Park, Beachside Holiday Park and River Valley Country Park.

DEPOSIT

£6.00 per night (£42.00 per week) per Caravan/Lodge at Surf Bay Holiday Park, Beachside Holiday Park or River Valley Country Park. Deposits are non-refundable.

INSURANCE

We strongly recommend you take out Holiday Insurance Cover before the start of your holiday. This must be paid with your deposit. The cost is £3.00 per night per caravan or Lodge. . . please see the summary of cover at the bottom of the Conditions of Booking.

BALANCE

The outstanding balance for your holiday is due 42 days (6 weeks) prior to arrival, this date is also available to view on your deposit receipt.

WHAT YOU'LL GET

A full inventory of each accommodation type is available on request, however please remember to bring towels & tea towels with you as these are not provided as standard.

ARRIVAL TIME

3.00pm. The park managers will do everything they can to have your accommodation ready for you as early as possible. You are more than welcome to contact the park prior to your arrival if earlier than 3pm, to check whether your accommodation is ready. If you anticipate your arrival being after Reception closing time (5pm), arrangements can be made for key collection, should prior notice be given.

WELCOME PACKS

A Welcome Pack has been placed in your accommodation for your arrival. Each pack contains a Tell a Friend offer, Book Next Year offer, Useful Information & Telephone Numbers, plus things to do in the areas. We feel you will benefit from reading the information it contains.

DEPARTURE TIME

10.00am . Unless by prior arrangement with the Park Managers.

ENTERTAINMENT

All three of our parks are family owned parks and we pride ourselves on peaceful, relaxing holidays. Although each park boasts plenty of space for children to play and cycle we do not have any entertainment.

DOGS

Dogs are not allowed in any of the accommodation on Surf Bay Holiday Park, Beachside Holiday Park or River Valley Country Park, however, from time to time you may see dogs on leads owned by our private customers at Surf Bay Holiday Park and River Valley Country Park. We ask them to exercise off the park and to keep their dogs on leads at all times

CONDITIONS OF BOOKING

1. ‘CHECK IN’ time for bookings in Lodges & Caravan Holiday Homes is from 3.00pm on the day of arrival (usually Saturdays).

For arrivals after 5pm, please make arrangements with the park reception. It is requested that you vacate your accommodation by 10.00am on the day of departure.

2. Time extensions to short breaks or week long holidays may be possible depending on the time of year. Prior arrangement with the park managers is required.

3. Both parties (hirer & park) shall be released from their respective obligations in the event of a National Emergency, War, and Prohibitive Government Regulations or if any other cause beyond the reasonable control of the parties or either of them renders the performance of the Agreement impossible.

4. Please notify the park if your time of arrival is anticipated to be after 5pm, in order that arrangements can be made for key collection. Please be aware that in most cases the park is also the park managers home and your consideration & co-operation is appreciated.

All late arrivals should show consideration to others.

5. A £6.00 deposit per night for Lodges & Caravan Holiday Homes must be paid with a written confirmation of booking (Booking Form). The balance of the holiday must be forwarded forty two (42) clear days (6 weeks) before commencement of holiday.

Payment should be made by credit card, cheque or postal order. Please do not send cash unless in a registered envelope.

6. Cancellations must be notified to us in writing, by recorded delivery. If the cancellation occurs after the balance of your account has been paid, or is due to be paid (i.e. within 6 weeks of the holiday commencement date), there can be no refund. WE THEREFORE STRONGLY RECOMMEND that you take out our Cancellation Insurance Plan (see below).

We reserve the right to re-let your accommodation if the balance is not received in the specified time. Notification of our intention to re-let your accommodation will be sent to the address on the booking form, and your deposit will be forfeited. If we are unable to re-let the accommodation then we reserve the right to receive the balance from you.

7. The management are relieved of all liability should the accommodation not be made available due to circumstances beyond their control. The deposits and all other payments will be refunded in full.

8. Whilst every effort is made to reserve the accommodation requested, we reserve the right to change if necessary. The caravan layouts in the brochure are representative and may vary due to different manufacturers style. If this is important to you please check with the park

Cancellation Insurance Plan

9. No dogs or pets of any kind allowed in all accommodation at Surf Bay Holiday Park, Beachside Holiday Park & River Valley Country Park. However, from time to time you may see dogs on leads owned by our private customers at Surf Bay Holiday Park & River Valley Country Park. We ask them to exercise off the park and to keep their dogs on leads at all times.

10. Group/Party - The organiser or leader of a group or party booking is responsible for providing the party details. Should you arrive at your accommodation without notifying us of the required details we shall reserve the right not to hand over the accommodation to you. You may be asked for a security deposit at time of take-over.

11. Single-sex group bookings - The accommodation we provide caters primarily for family holidays. Single sex groups (i.e. those consisting of more than 2 adults of the same sex) should make contact with their preferred park before making a booking. You may be asked for a security deposit at time of take-over.

12. Under 18's will be accepted at the parks discretion

13. No liability will attach to us in respect of any loss or damage to anything brought onto the park at your request or for persons coming onto the park at your request.

14. You will be responsible for all loss of or damage to property at the park or brought onto the park, and for any injury to persons, animals and things caused by or in consequence of any act or omission on your part, your agent or your servants and you shall keep us indemnified in respect of any loss, damage or injury.

15. If you have an accident at the park involving the accommodation, the equipment supplied, or the grounds you MUST inform the park management immediately where practical, but no later than your day of departure. If you do not inform the park before you leave, our ability to investigate could be seriously hampered. Therefore, unless there is a valid reason for the delay in informing the park of the accident, we will not deal with it.

16. Please adhere to the parks speed limit and any ‘one way’ traffic systems in place.

17. The management reserve the right to terminate the hirer without notice if: The Hirer or a member of his/her party causes nuisance or danger to other guests on the park by their actions and does not refrain from doing so when asked.

18. Where linen is supplied, this includes a bottom sheet, duvet cover & pillow cases. Please ensure you hire linen or bring your own. A full linen pack to hire also includes a bottom sheet, duvet cover & pillow cases. We reserve the right to charge laundry costs for any soiled items.

19. For the comfort of all our customers, we would ask that you refrain from smoking in our accommodation.

1 We cannot emphasise too strongly the wisdom of taking up this insurance. Please note that no refunds of any kind, for whatever reason, can be entertained for those who do not choose to take advantage of these insurance arrangements.

2 This is priced at £3.00 per night for Timber Lodges and Caravan Holiday Homes. You will not be required to pay the balance or, if already paid, will have it refunded, if you are forced to cancel due to circumstances such as; Redundancy • Jury Service • Accident • Injury • Illness • Death 3 Please give as much notice as possible, and provide the appropriate authoritative document to support your reason for cancellation i.e. Doctors note, Death certificate, Redundancy notice under the Employment Protection (Consolidation) Act 1978, or Jurors letter.

4 All other cancellations are subject to section 6 of Conditions of Booking.

5 The decision of Surf Bay Leisure on all claims will be final.

24

www.surfbayholidays.co.uk

Period before scheduled arrival date within which written cancellation notification is received

Refund as a % of total costs (excluding insurance premium and deposit which are non-refundable)

36-42 days

50%

More than 42 days 29-35 days 22-28 days 15-21 days

14 days or under

100% 40% 30% 20% Nil

BOOKING FORM

Please complete & sign Booking Form and send to the park of your choice. Signing the booking form confirms your acceptance of the Conditions of Booking. For assistance, or any booking enquiries, please contact the relevant park of your choice Beachside Holiday Park Tel: 01237 421163, Surf Bay Holiday Park Tel: 01237 471833, River Valley Country Park Tel: 01736 763398

Name of Hirer(s) ……………………………………………………………………………………………………..................................................

Address ……………………………………………………………………………………………………………….................................................

Postcode ……………………….. Telephone ………………………….. Email ………………..………………..................................................

SELF CATERING PARK NAME ...................................................................................... ACCOMMODATION

(Type: eg. Kingfisher)

.......................................................

Accommodation Number preference (if known) ................................

I wish to reserve the above accommodation for

week(s)/day(s) from date commencing ..........................................................................

ACCOMMODATION HIRE CHARGE £ OPTIONAL EXTRAS BEDGUARD (Depends on accommodation type) Age of child at time of holiday ............................................................

Per Night

£1.00

Cots/Travel Cots will not fit in double bedrooms

HIGH CHAIR..................................................................................................................................

£1.00

DOOR GATE

£1.00

(Depends on accommodation type)

............................................................................................

Per Week

LINEN PACK (per bed)

........................................................................................................................................SINGLE

£7.00

(Includes bottom sheet, duvet cover & pillowcases) ........................................................................................................DOUBLE

£9.00

(REQUIRED FOR MOST UNITS SEE TARIFF FOR DETAILS)

HIRE CHARGE + EXTRAS £ Per Night

IINSURANCE

(If required, this must be paid with holiday deposit)

..................................................................

£3.00

........................................................................................................................................................................................

HIRE CHARGE + EXTRAS + INSURANCE £ Per Night

DEPOSIT ....................................................................................................................................

£6.00

DEPOSIT + INSURANCE TO PAY NOW £ BALANCE OUTSTANDING £ TO BE COMPLETED BY ALL PARTIES If arrival after 5pm, please state anticipated Time Party consists of

people:

#

Name

Age (under 18’s only)

…………………...........................................................

(See condition 1 & 2 of the Conditions of Booking) Number of Vehicles.......................................................

1 .....……………………………….......

Car Registration Number(s)............................................

2 .....……………………………….......

Which papers do you read? ...........................................

3 .....……………………………….......

Are you a previous customer?

If so, which park did you stay at?

No

……………………........................................................

Were you recommended?

Yes

No

If so, who by?...............................................................

We saw your advert in ..................................................

PAYMENT DETAILS

4 .....……………………………….......

5 .....……………………………….......

Payment made by:

6 .....……………………………….......

Please debit £________ from my:

7 .....……………………………….......

Card Number

8 .....……………………………….......

Valid From

Postal Order

Cash Mastercard

Cheque Visa

Credit Card Access

Yes

Where linen is provided as standard, please specify quantity required. Doubles

No

Single

Debit Card Maestro

Delta Issue No

Expiry Date

Security code (Last 3 digits on reverse of card)

Are any of the above Smokers?

Yes

Credit Card auto deduct balance

Yes

No

Cheques & Postal Orders should be made payable to the park of your choice (Surf Bay Holiday Park, Beachside Holiday Park or River Valley Country Park, I have read and accepted on behalf of my party (as listed), the Conditions of Booking on the reverse and the Tariff scale.

I confirm that I will forward the balance of the account rendered forty two (42) clear days (6 weeks) before the commencement of my holiday.

SIGNED……………………………………………….……….….. DATED…………………………………….................

www.surfbayholidays.co.uk

25

You have signed to adhere to the following Conditions of Booking

1. ‘CHECK IN’ time for bookings in Lodges & Caravan Holiday Homes is from 3.00pm on the day of arrival (usually Saturdays). For arrivals after 5pm, please make arrangements with the park reception. It is requested that you vacate your accommodation by 10.00am on the day of departure.

2. Time extensions to short breaks or week long holidays may be possible depending on the time of year. Prior arrangement with the park managers is required.

3. Both parties (hirer & park) shall be released from their respective obligations in the event of a National Emergency, War, and Prohibitive Government Regulations or if any other cause beyond the reasonable control of the parties or either of them renders the performance of the Agreement impossible.

4. Please notify the park if your time of arrival is anticipated to be after 5pm, in order that arrangements can be made for key collection. Please be aware that in most cases the park is also the park managers home and your consideration & co-operation is appreciated.

All late arrivals should show consideration to others.

5. A £6.00 deposit per night for Lodges & Caravan Holiday Homes must be paid with a written confirmation of booking (Booking Form). The balance of the holiday must be forwarded forty two (42) clear days (6 weeks) before commencement of holiday. Payment should be made by credit card, cheque or postal order. Please do not send cash unless in a registered envelope.

6. Cancellations must be notified to us in writing, by recorded delivery. If the cancellation occurs after the balance of your account has been paid, or is due to be paid (i.e. within 6 weeks of the holiday commencement date), there can be no refund. WE THEREFORE STRONGLY RECOMMEND that you take out our Cancellation Insurance Plan (see below).

We reserve the right to re-let your accommodation if the balance is not received in the specified time. Notification of our intention to re-let your accommodation will be sent to the address on the booking form, and your deposit will be forfeited. If we are unable to re-let the accommodation then we reserve the right to receive the balance from you.

7. The management are relieved of all liability should the accommodation not be made available due to circumstances beyond their control. The deposits and all other payments will be refunded in full.

8. Whilst every effort is made to reserve the accommodation requested, we reserve the right to change if necessary. The caravan layouts in the brochure are representative and may vary due to different manufacturers style. If this is important to you please check with the park 9. No dogs or pets of any kind allowed in all accommodation at Surf Bay Holiday Park, Beachside Holiday Park & River Valley Country Park.

However, from time to time you may see dogs on leads owned by our

private customers at Surf Bay Holiday Park & River Valley Country Park.

We ask them to exercise off the park and to keep their dogs on leads at all times.

10. Group/Party - The organiser or leader of a group or party booking is responsible for providing the party details. Should you arrive at your accommodation without notifying us of the required details we shall reserve the right not to hand over the accommodation to you. You may be asked for a security deposit at time of take-over.

11. Single-sex group bookings - The accommodation we provide caters primarily for family holidays. Single sex groups (i.e. those consisting of more than 2 adults of the same sex) should make contact with their preferred park before making a booking. You may be asked for a security deposit at time of take-over.

12. Under 18's will be accepted at the parks discretion

13. No liability will attach to us in respect of any loss or damage to anything brought onto the park at your request or for persons coming onto the park at your request.

14. You will be responsible for all loss of or damage to property at the park or brought onto the park, and for any injury to persons, animals and things caused by or in consequence of any act or omission on your part, your agent or your servants and you shall keep us indemnified in respect of any loss, damage or injury.

15. If you have an accident at the park involving the accommodation, the equipment supplied, or the grounds you MUST inform the park management immediately where practical, but no later than your day of departure. If you do not inform the park before you leave, our ability to investigate could be seriously hampered. Therefore, unless there is a valid reason for the delay in informing the park of the accident, we will not deal with it.

16. Please adhere to the parks speed limit and any ‘one way’ traffic systems in place.

17. The management reserve the right to terminate the hirer without notice if: The Hirer or a member of his/her party causes nuisance or danger to other guests on the park by their actions and does not refrain from doing so when asked.

18. Where linen is supplied, this includes a bottom sheet, duvet cover & pillow cases. Please ensure you hire linen or bring your own. A full linen pack to hire also includes a bottom sheet, duvet cover & pillow cases. We reserve the right to charge laundry costs for any soiled items.

19. For the comfort of all our customers, we would ask that you refrain from smoking in our accommodation.

Cancellation Insurance Plan

1 We cannot emphasise too strongly the wisdom of taking up this insurance. Please note that no refunds of any kind, for whatever reason, can be entertained for those who do not choose to take advantage of these insurance arrangements.

2 This is priced at £3.00 per night for Timber Lodges and Caravan Holiday Homes. You will not be required to pay the balance or, if already paid, will have it refunded, if you are forced to cancel due to circumstances such as; Redundancy • Jury Service • Accident • Injury • Illness • Death 3 Please give as much notice as possible, and provide the appropriate authoritative document to support your reason for cancellation i.e. Doctors note, Death certificate, Redundancy notice under the Employment Protection (Consolidation) Act 1978, or Jurors letter.

4 All other cancellations are subject to section 6 of Conditions of Booking.

5 The decision of Surf Bay Leisure on all claims will be final.

Period before scheduled arrival date within which written cancellation notification is received

Refund as a % of total costs (excluding insurance premium and deposit which are non-refundable)

36-42 days

50%

More than 42 days 29-35 days 22-28 days 15-21 days

14 days or under

100% 40% 30% 20% Nil

Surf Bay Leisure is a division of 3T's Leisure Limited. Registered office: The South West Caravan Centre, The Airfield, Winkleigh, Devon, EX19 8DW. Registration Number 3311570 VAT Reg 143 5508 79

26

www.surfbayholidays.co.uk

Own Your Own Holiday Home Holiday anytime you want for as long as you like, with no planning or booking‌ all in your very own Luxury Lodge or Caravan Holiday Home.

Two of our parks give you this fantastic opportunity. Whether you are looking for a holiday home close to the Sea or in a Countryside setting, we’ve got it all.

Surf Bay Holiday Park

- Caravan Holiday Homes

River Valley Country Park

- Caravan Holiday Homes & Luxury Timber Lodges

FOR SALE

01837 680100

www.surfbayholidays.co.uk

27

A division of 3T’s Leisure. Registered Office: The South West Caravan Centre, The Airfield, Winkleigh, Devon, EX19 8DW. Reg No. 3311570 VAT Reg 143 5508 79