A W A R D W I N N I N G C O A S T A N D C O U N T R Y PA R K S
2012 Brochure & Tariff Because you’re all so different . . . . . . so are our holidays
Welcome
Surf Bay Holidays was founded in 1905 as Taylor’s Western and has continually expanded and grown under the ownership and personal management of the Taylor family. The Surf Bay Holidays of today is one of the most respected park operators in the country.
We are committed to giving exceptional customer service and dedicated to the highest standards of quality on all our holiday homes and developments. This is clearly shown by the type of awards received by our parks in the group.
We now operate 3 quality parks in Devon & Cornwall for families and couples in luxury Caravan Holiday Homes and Timber Lodges. Additional new caravans available for 2012. See page 22 & 23. Two of our parks provide superb opportunities for holiday home ownership. We look forward to seeing you very soon.
Michael Taylor
David Bellamy Award For Conservation
Rose Award
5 Star Rose Award
Enjoy holidays early or late season with our Extra Warm Accommodation at one of our parks.
Features include: Double Glazing, Central Heating and extra insulation Remember, all of our Caravan Holiday Homes have electric panel heaters as standard in the bedrooms and bathrooms
Excellent Coastal and Rural Holiday Parks
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Our Parks
Surf Bay’s Holiday Parks have the ideal location for you
Contents
DEVON
Beachside Holiday Park (01237 421163) . . . . . . . . . . . . . . . . . . . . . . 6 - 9 Fantastic Views of Westward Ho! beach & the Atlantic from the comfort of your Holiday Home.
DEVON
Surf Bay Holiday Park (01237 471833) . . . . . . . . . . . . . . . . . . . . . 10 - 13 The park boasts its own access to the glorious beach of Westward Ho!, just a few minutes walk away. FOR SALE
CORNWALL
River Valley Country Park (01736 763398). . . . . . . . . . . . . . . . . . 16 - 19 18 Acres of Partly wooded park, situated along the banks of a clear shallow stream in Relubbus, Penzance. FOR SALE
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This gently sloping park right on the sea front is superbly presented, well maintained and beautifully planted with bedding flowers & shrubs, creating a wonderful sense of tranquillity.
All our Holiday Homes are positioned to ensure everyone has the best view possible of the coastline and the Atlantic beyond. Take advantage of our location – benefit from and enjoy quick and easy access to the sandy beach of Westward Ho!, or simply relax and listen to the sea as it crashes on the rocks after an enjoyable day sight seeing. Beachside Holiday Park prides itself on comfortable, well-designed Caravan Holiday Homes, with all the facilities you will need to make your holiday a real ‘home from home’ experience. The superb luxury Caravan Holiday Homes sleep from 4-8 people with a range of excellent facilities depending on your choice of accommodation for your stay. All include Colour TV, Fridge, Microwave, Toaster, Free electricity & Gas and heated bedrooms & bathrooms for that warm and comfortable holiday. However, why not spoil yourself in our most luxurious caravans, which come equipped with a Dishwasher, Central Heating & Double Glazing. Also for the 2012 season we have added 3 brand new 32x12 Swans with double glazing, central heating and extra insulation – luxury! Should you need it, the park offers a Launderette facility too.
The beautifully convenient setting, along with excellent accommodation ensures your holiday is perfectly relaxing. Beachside Holiday Park is the ideal location to take in the wonders of the Westcountry. Not only is Beachside close to the family resort of Westward Ho!, with its excellent facilities and amenities but its also close to outstanding cliff top scenery, coastal paths and countryside. If that’s not enough you’re minutes away from so many family attractions in North Devon.
If you prefer the quiet life, why not visit the sandy ‘Golden Bay’ beach of Westward Ho!, with its reputations of being one of the safest bathing beaches in the country you are sure to relax, plus there’s also the 600 acres of sand dunes, salt marsh and pasture land on Northam Burrows to see and enjoy. HOW TO GET TO BEACHSIDE HOLIDAY PARK
M5 to Junction 27, pick up the A361 to Barnstaple. On the outskirts of Barnstaple head for A39 Bideford / Bude road. Follow the road until you go over the Torridge Bridge, at the roundabout go straight on, after approximately 0.25 miles, turn right for Westward Ho! Follow road for 1 mile, down Stanwell Hill. Turn left at the bottom of the hill for Beachside Holiday Park.
Beachside Holiday Park Barnstaple Westward Ho! Bideford A361
M5
DEVON
Exeter
Plymouth
What people say about us “BEACHSIDE IS A LITTLE GEM, A BEAUTIFULLY KEPT PARK, SPOTLESSLY CLEAN CARAVANS, WITH WONDERFUL SEA FOR VIEWSSALE OF LOVELY WESTWARD HO! WE HAVE JUST COME BACK FROM OUR FOURTH HOLIDAY THERE AND HAVE ALREADY BOOKED FOR NEXT YEAR, LORAINE AND RON ARE WARM AND FRIENDLY AND MAKE YOU FEEL VERY WELCOME, I WOULD HIGHLY RECOMMEND BEACHSIDE TO ANYONE.CANT WAIT TO COME AGAIN NEXT YEAR.." Mrs S.
Spectacular views of sandy beach and sea
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HOLIDAY HOMES
SELF CATERING ACCOMMODATION
Merley Road, Westward Ho!, Devon, EX39 1JX Tel: 01237 421163 Fax: 01237 472100
2012 Tariff
Week commencing (Saturday)
37 x 12 2 Bedroom 4 - 6 Berth
35 x 12 3 Bedroom 6 - 8 Berth
DELUXE
30 x 12 3 Bedroom 6 Berth
28 x 12 2 Bedroom 4 - 6 Berth
Feb 25 – Mar 10
220
N/A
N/A
N/A
Mar 31
325
285
270
270
Mar 17 – Mar 24
220
195
Apr 7 (Easter)
340
300
May 5
325
290
Jun 2 (Bank Holiday)
450
June 30
180
26 x 12 2 Bedroom 4 - 6 Berth
28 x 10 2 Bedroom 4 - 6 Berth
26 x 10 1 Bedroom 2 - 4 Berth
Additional new Caravans available for 2012. See page 22
180
N/A
N/A
99
225
195
175
140
125
115
285
285
235
210
190
275
275
230
215
200
415
400
400
345
315
290
510
480
455
455
405
375
340
Jul 21 - Aug 25 (Bank Holiday)
645
615
585
585
515
470
435
Sep 8
320
295
275
275
235
210
195
Apr 14 – Apr 28
270
May 12 – May 26
400
Jun 9 – Jun 23 Jul 7 - July 14 Sep 1
Sep 15 – Sep 22 Sep 29 – Oct 20 Oct 27 (Half Term)
415 530
375 255
260 345
240
225
375
350
390 500
350 235
230 315
380 485
330 215
210
290
225
190
350
300
380
330
485
425
330
275
215
180
210
175
290
240
170
275 305 395
245 160
155 225
155
260 285 365
220 140
135 210
ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY. WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM
SPECIAL OFFERS
SELECTED DATES IN ORANGE ABOVE ONE OFFER PER BOOKING
20% OFF A 2 WEEK CONSECUTIVE BOOKING
15% COUPLES DISCOUNT
2, 3, 4, 5 OR 6 NIGHT SHORT BREAKS
AVAILABLE AT A % OF WEEKLY CARAVAN HIRE CHARGE 2 Nights – 40% 4 Nights – 66% 6 Nights – 88% 3 Nights – 55% 5 Nights – 77%
ENTIRE HOLIDAY MUST BE WITHIN SELECTED DATES FOR OFFER TO APPLY
TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)
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01237 421163
CARAVAN LAYOUTS, INVENTORIES & PARK MAP Swan
Heron 35 x 12, 3 Bedroom 6 - 8 Berth
37 x 12, 2 Bedroom 4 - 6 Berth
Accommodation Numbers 2,7,8,9,10
Cooker, Fridge Freezer, Toaster, Microwave, Dishwasher, Dining Area, Large Flat Screen TV with Digital Freeview, DVD Player & CD/Radio Player, Double Glazing, Central Heating, Fire, Ensuite Shower room, Toilet, Fold out bed in lounge, Pillows & Duvets with linen.
Swift
Accommodation Numbers 12,14,15,16
Cooker, Fridge, Toaster, Microwave, Bench Dining Area, Large Remote Control TV with Digital Freeview, CD/Radio Player, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
Lapwing Deluxe
(formerly Lapwing Plus)
28 x 12, 2 Bedroom 4 - 6 Berth
30 x 12, 3 Bedroom 6 Berth
Lapwing Deluxe, new to park for 2010 season Accommodation Numbers 6,11,22,23,24,25,26
Accommodation Numbers 17,18,19,20,39,50
Cooker, Fridge Freezer, Toaster, Microwave, Lounge/Diner, Large Remote Control TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
Lapwing Deluxe, brand new for 2011 season Accommodation Numbers 40,41,42,43,44
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM
Curlew 26 x 12, 2 Bedroom 4 - 6 Berth
Accommodation Numbers 48,49,51,52,53,54,55,56
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
Sandpiper 28 x 10 2 Bedroom 4 - 6 Berth
Accommodation Numbers 35,36,37,38,45,46,47
Cooker, Fridge, Toaster, Microwave, Lounge/Diner. Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
Seagull 26 x 10 1 Bedroom 2 - 4 Berth
Accommodation Numbers 29,30,31,32,33,34
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)
01237 421163
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Ideally located, Surfbay is a beautifully presented park with room to relax and space to breath.
With its own access to 600 acres of Northam Country Park, which has a large variety of wildlife, and beyond, the safe sandy beach of Westward Ho! with far reaching views across the bay and stunning sunsets.
An award winning Family Park with high standards and quality of customer care, we offer a choice of holiday accommodation. Each caravan holiday home is fully equipped to sleep from 4-8 people and includes Colour TV with freeview, fridge, microwave and shower room. Our luxurious Kingfisher caravans offer flat screen TV with DVD player, double glazing, central heating, dishwasher and ensuite shower room.
Many of our caravans enjoy views over the Country Park or if you prefer, overlook our spacious open green in the centre of the park which allows children to play safely, whilst making new friends. Launderette facilities are available on site should you require them.
A short walk away is the village of Westward Ho! with shops, cafés, family friendly restaurants and bars. Take a stroll along the promenade or sit on the village green and enjoy a locally made ice cream – delicious!
For those that just can’t keep still, Westward Ho! Beach offers some of the best surfing and kiting sports along the North Devon coast, body boarding is a must! Perfect your swing with a round of golf at The Royal North Devon Golf course, the oldest in England, which is right next door. Children will love the many family attractions within a short distance or why not enjoy a daytrip by boat to Lundy Island, see the seals and puffins in a place of outstanding beauty. If you’re not an adventure seeker, simply stretch out with a good book, catch some sun and relax….
Surf Bay Holiday Park Barnstaple Westward Ho! Bideford A361 M5
HOW TO GET TO SURF BAY HOLIDAY PARK
M5 to Junction 27, pick up the A361 to Barnstaple. On the outskirts of Barnstaple head for A39 Bideford/Bude road. Follow the road until you go over the Torridge Bridge, at the roundabout head for Westward Ho! After passing the Westward Ho! sign, take the second turning on the right which is Beach Road, drive to the bottom, turn right and we are 50 yards on the left.
FOR SALE
FOR SALE
DEVON
Exeter
Plymouth
What people say about us "JUST RETURNED FROM 2 WONDERFUL WEEKS AT SURF BAY. THE SITE IS JUST PERFECT IN EVERY WAY AND KIM AND NIGEL ARE ALWAYS ON HAND AND ALWAYS SMILING! THE LOCATION OF THE SITE CANNOT BE BEATEN AND ALTHOUGH THIS WAS OUR FIRST VISIT IT CERTAINLY WON'T BE OUR LAST. THANKS FOR EVERYTHING. " Mrs C.
Access to Pebble Ridge and Fantastic Beach
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01237 471833
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HOLIDAY HOMES
SELF CATERING ACCOMMODATION
Golf Links Road, Westward Ho!, Devon, EX39 1HD Tel: 01237 471833 Fax: 01237 474387 GFISHER
ALB
ATROSS
ALB
ATROSS
OS
PRE
Y DELU
OSPREY
X
S
EE
ES
37 x 12 2 Bedroom 4 - 6 Berth H
37 x 12 2 Bedroom 4 - 6 Berth
W
Week commencing (Saturday)
LCH
C AIR A
Feb 25 – Mar 10
220
195
Mar 31
325
285
240
Mar 17 – Mar 24
220
340
300
May 5
325
290
May 12 – 26
270
400
35 x 12 3 Bedroom 6 - 8 Berth
195
Apr 7 (Easter) Apr 14 – 28
C
375
N/A
28 x 12 2 Bedroom 4 - 6 Berth
28 x 12 2 Bedroom 4 - 6 Berth
YS
TER CATCHE
140
N/A
N/A
205
195
175
270
255
205
240
225
210
195
300
285
270
290
275
375
350
SKYLARK
N/A
285
165
PIPIT
28 x 10 2 Bedroom 4 - 6 Berth
N/A
180
IT PLUS
33 x 10 3 Bedroom 6 - 8 Berth
N/A
195
PIP
WO
ODPECKER
R
O
K IN
E
2012 Tariff
FOR SALE
150
145
25 x 10 28 x 10 2 Bedroom 2 Bedroom 4 - 6 Berth 4 Berth
125
23 x 10 1 Bedroom 2 - 4 Berth
115
99
110
170
240
230
210
190
185
260
240
235
215
200
185
335
305
190 295
170 275
155 260
145 245
Jun 2 (Bank Holiday)
450
415
415
400
390
345
335
315
290
270
Jun 30
510
480
480
455
440
415
395
375
340
315
Jul 21 – Aug 25 (Bank Holiday) 645
615
615
585
560
515
490
470
435
400
295
275
260
240
230
210
195
175
135
125
Jun 9 – Jun 23 Jul 7 - July 14 Sep 1
415
530 375
390
500 350
Sep 8
320
295
Sep 29 - Oct 20
260
230
Sep 15 - Sep 22 Oct 27 (Half Term)
255
345
235
315
390
500
350
235
230 315
380
485
330
215
210 290
365
460
310
205
200 275
340
435
280
185
180 255
325
415
265
180
175 245
305
395
245
160
155 225
285
365
220
140
210
265
340 195 130
185
ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY. WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM
SPECIAL OFFERS
SELECTED DATES IN ORANGE ABOVE ONE OFFER PER BOOKING
20% OFF A 2 WEEK CONSECUTIVE BOOKING
15% COUPLES DISCOUNT
2, 3, 4, 5 OR 6 NIGHT SHORT BREAKS
AVAILABLE AT A % OF WEEKLY CARAVAN HIRE CHARGE 2 Nights – 40% 4 Nights – 66% 6 Nights – 88% 3 Nights – 55% 5 Nights – 77%
ENTIRE HOLIDAY MUST BE WITHIN SELECTED DATES FOR OFFER TO APPLY
TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)
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01237 471833
CARAVAN LAYOUTS, INVENTORIES & PARK MAP Oyster Catcher
Kingfisher 37 x 12 2 Bedroom 4 - 6 Berth
33 x 10 3 Bedroom 4 - 6 Berth
Accommodation Numbers 37,40,51
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
Accommodation Numbers 19,20,43,44,73
Larger Cooker, Larger Fridge, Toaster, Microwave, Dishwasher, Dining Area, Large flat screen TV with digital Freeview, DVD Player, Double Glazing, Central Heating, Fire, Ensuite Shower room, Bath with overhead Shower, 2 Toilets, Fold out bed in lounge, Pillows & Duvets with Linen.
Osprey & Osprey Deluxe 28 x 12 2 Bedroom 4 - 6 Berth
Albatross (Wheelchair Access) 37 x 12 2 Bedroom 4 - 6 Berth
Accommodation Numbers 11,12,16,17,18,22,24,26,27,57
Accommodation Numbers 45
Osprey Deluxe, brand new for 2011 season Accommodation Numbers 14,15,23
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Double Glazing, Central Heating, Fire, ‘Wet room’ Shower & Toilet, Fold out bed in lounge, Bed Hoist in Double Bedroom, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM. Plus wider exterior doors & corridors and lower handrails, units, switches, sockets & appliance controls. Access by ramp.
Albatross 35 x 12 3 Bedroom 6 - 8 Berth
Pipit 28 x 10 2 Bedroom 4 - 6 Berth
Accommodation Numbers 46,47,48,53,54,55,70
Accommodation Numbers 1,1a,2,3,4,5,10,28,30,34 Pipit Plus (Central Heating) 35,71,72
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Large Remote Control TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
Skylark 25 x 10 2 Bedroom 4 Berth
Accommodation Numbers 6,7,8,9,56
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
Woodpecker 23 x 10 1 Bedroom 2 - 4 Berth
Accommodation Numbers 5a
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)
01237 471833
www.surfbayholidays.co.uk
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Devon
North Devon has a wealth of attractions for all visitors. . . many of which are within a short distance of Westward Ho!
The closest to our parks is the two miles of golden sand on Westward Ho! beach, this long sandy beach is ideal for families and has some eye-catching features including rows of
traditional beach huts and fastinating rock pools. . . not to mention the stunning shows put on by wind surfers, bodyboarders, surfers and kite surfers that flock to the area!
With a mixture of attractions available in this area, from family adventure parks to the National Parks of Exmoor & Dartmoor, there is bound to be something to suit everyones taste! For
young families there's the fun and excitment that children should enjoy on the beach and at
theme parks, while couples can partake in a more sedate and leisurely holiday, taking in some of the most breathtaking coastal scenery around or visit one of North Devon bustling market towns and sleepy villages!
The Big Sheep
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Typical Devon village
Clovelly Atlantic Village
Westward Ho! Beach
Appledore from Instow
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River Valley Country Park is tranquillity at its best, with 18 acres of green countryside to forget the hassle of modern living. The partly wooded park near St Michael’s mount, is situated in one of the most picturesque valleys in Cornwall, being just a few miles from both the North & South Coast and their Sandy beaches. The location along the bank of our clear shallow stream invites you to relax whilst you take in the wonderful countryside atmosphere. Nearby there are spectacular cliffs, granite moorland, flower filled lanes, wooded valley’s and incredible wildlife. The park had been awarded a David Bellamy Silver Award, a great reflection on the ethos of the park.
The park offers luxurious Timber Lodges (some with outdoor Hot Tubs), and Caravan Holiday Homes, some new for the 2012 season and 1 with Hot Tub. The accommodation sleeps from 4-8 with a range of excellent facilities depending on the accommodation type, all include Colour TV, Microwave ovens, Duvets, Free gas & electric and heated bedrooms & bathrooms, for a warm and comfortable stay. For that extra special stay, why not choose one of our top of the range Luxury Caravans or stunning wooden lodges and enjoy Double Glazing, Central Heating and a dishwasher, with a Radio & CD Player in the Caravans and a CD & DVD Player in the lodges. Should you need it, the park has a small shop and launderette.
Whether you are attracted by the peace & quiet, the nearby coastline of this land of legend or the bustling fishing harbours, you will want to return time and time again for stress free holidays throughout the year. HOW TO GET TO RIVER VALLEY COUNTRY PARK
From the A30 at St Michael’s Mount Roundabout, take the A394 signposted to Helston. At the next roundabout turn left onto the B3280 signposted to Relubbus. Travel for approximately 3 miles, then just over a small bridge, River Valley Country Park is on the left.
What people say about us “NOT LONG BEEN BACK FROM STAY AT RIVER VALLEY COUNTRY PARK, RELUBBUS. HAD A GREAT TIME. THE STAFF THERE WERE VERY HELPFUL AND FRIENDLY (MAKES ALL THE DIFFERENCE). AFTER THE WARM WELCOME, WE WERE THEN IMPRESSED WITH THE PARK ITSELF. THE PARK GROUNDS AND CARAVANS WERE IMMACULATELY CLEAN AND TIDY. WE HAVE STAYED IN A FEW PARKS OVER THE YEARS AND THIS WAS BY FAR THE BEST. CAN’T WAIT TO BOOK AGAIN. CHILDREN SAID IT WAS "COOL"! CREDIT WHERE CREDIT’S DUE SO PLEASE PASS ON OUR THANKS.” Mrs. G.
CORNWALL St Austell A30 A390
River Valley Country Park
Land’s End
Truro Penzance Falmouth
FOR SALE
Tranquil 18 acre partly wooded park FOR SALE
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01736 763398
A38
W NS NE VA e 23 RA ag C A ee p S
01736 763398
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HOLIDAY HOMES & LODGES Relubbus, Penzance, Cornwall, TR20 9ER Tel: 01736 763398 Fax: 01736 763398 THE
LOD
415
Mar 24
480
o
THE
E SWALLOW
460
LODGE
EDEN
E
S WAL
LO
TH
E
320 TH
E SWALLOW
375
TH
N EB C UO DG RE MTO R A
37 x 12 3 Bedroom UNGALOW 6 BBerth
T
EDEN
S WAL
LO
E SWALLOW
345
295
E
S WAL
36 x 12 2 Bedroom 4T HBerth E SWALLOW
230
270
270
May 5
530
515 B U N G A L O W430 B U N G A L O W410 B U N G A L O W330
295
295
655
635
405
405
515
May 12
630
May 19 – May 26
500
410
390
320
600
520
480
370
535
510
440
LO T x 12 28 2 Bedroom 4 - 6 Berth
HE
230
320
Apr 14 – April 28
E KIN FISHER G
BUNGALOW
320
NTTH E NTTH NT CORMORA CORMORA O R M O RBAU D GEE T
EDEN
TH
S WAL
TH
28 x 10 2 Bedroom BUDGET 4 Berth EDEN
285
330
N/A
185
N/A
180
225
210
230
220
270
250
285
215
330
255
200
230
Jun 2 (Bank Holiday)
760
735
650
615
525
490
490
355
335
Jun 30 – Jul 14
755
730
640
615
545
510
510
420
395
Jun 9 – Jun 23
665
640
Jul 21 – Aug 25 (Bank Holiday)
945
930
Sep 8
590
575
Sep 1
Sep 15
725 510
555
525
820
795
500
480
680
615
495
405
370
Oct 27 (Half Term)
535
520
445
Dec 22 – Dec 29
570
545
475
Nov 3 – Dec 15
415
450 400
385 320
390
345
325
390
470
650
385
460
435
700
420
475
Sep 29 – Oct 20
465
570
Sep 22
445
395
295
245
520
345
265
255
285
340
320
555
285
430
345
650
365
265
280
435
365
290
365
275 220
265 210
265
210
200
310
310
235
215
370
370
N/A
N/A
255 230
255 230
205 N/A
195 N/A
ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY.
WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM FRIDAY TO FRIDAY BOOKINGS ARE AVAILABLE, PLEASE ASK
SPECIAL OFFERS
SELECTED DATES IN ORANGE ABOVE ONE OFFER PER BOOKING
20% OFF A 2 WEEK CONSECUTIVE BOOKING
15% COUPLES DISCOUNT
2, 3, 4, 5 OR 6 NIGHT SHORT BREAKS
AVAILABLE AT A % OF WEEKLY CARAVAN HIRE CHARGE 2 Nights – 40% 4 Nights – 66% 6 Nights – 88% 3 Nights – 55% 5 Nights – 77%
ENTIRE HOLIDAY MUST BE WITHIN SELECTED DATES FOR OFFER TO APPLY
TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)
18
TH
www.surfbayholidays.co.uk
01736 763398
E KI
TH
E
TH
E
E SWALLOW
LO
355
EDEN
KESTREL
TH T BUNGALOW B U D G E T (Kestrel Deluxe E C O R M& AN Deluxe) Additional new Caravans O RKingfisher EDEN available for 2012. See page 23
550
EDEN
425
245
TH
TH NT TEH E CO MTORREAL KR ES
565
T B U DHGEE TC
THE
LODGE
E SWALLOW
Mar 31 – Apr 7 (Easter)
BUDGET
440
295 TH
LODGE
WILLOW L OT H EFOR SALE
R T H E H E K E L THHE R H E K E L ER HE K NGFISH K E S TIR N G F I S E K E S TIR INGFISHE
TH
400 TH
28 x 20 38 x 12 2 Bedroom 2 Bedroom UNGALOW 4 BerthT 4 BBerth T
35 x 20 3 Bedroom 6 BerthT
KESTREL
BUDGET
LODGE
LODGE
LO
S WAL
W
Hot Tub
34 x 20 2 Bedroom 4 BerthH
T
E TH
IL HE W LOW
W
Hot Tub
GE PLUS
T
TH
E SWALLOW
W
Feb 25 – Mar 17
35 x 20 3 Bedroom 6 Berth
LOD
GE PLUS
T
IL HE W LOW
E KIN FISHER G
W
Week commencing (Friday or Saturday)
T
IL HE W LOW
S WAL
E TH
TH
E WILLOW
W
T
IL HE W LOW
SELF CATERING ACCOMMODATION
T HT R EHK EI N I SRHEEL KG FT ES
KESTREL
W
2012 Tariff
TH
IL HE W LOW
TH
CARAVAN LAYOUTS, INVENTORIES & PARK MAP
Willow Lodge & Willow Lodge Plus
35 x 20, 3 Bedroom, 6 Berth Accommodation Numbers 1,2,5
Lodge Plus
Accommodation Number 10
HOT TUB available in Willow Lodge Plus
Willow Lodge & Willow Lodge Plus
28 x 20, 2 Bedroom, 4 Berth Accommodation Numbers 4,11,12,13
Lodge Plus 34 x 20
Accommodation Number 3
Accommodation Numbers 6,7,8,9
Cooker, Fridge, Toaster, Microwave, Dishwasher, Dining Area, Centre Lounge, Large flat screen TV with Digital Freeview, DVD, Radio & CD Player, Double Glazing, Central Heating, Fire, Ensuite Shower/Toilet to both Bedrooms, Pillows & Duvets with Linen. Decking to front
HOT TUB available in Willow Lodge Plus
Cooker, Fridge, Toaster, Microwave, Dishwasher, Dining Area, Larger flat screen TV with Digital Freeview, DVD, Radio & CD Player, Double Glazing, Central Heating, Fire, Bath with shower over, Toilet, Pillows & Duvets with Linen. Decking to front
Kingfisher
28 x 12, 2 Bedroom 4-6 Berth
Accommodation Numbers Aqua 4 Cream 4,13,14,15
38 x 12 2 Bedroom 4 Berth
Willow Lodge
Cooker, Fridge, Toaster, Microwave, Dishwasher, Dining Area, Larger flat screen TV with Digital Freeview, DVD, Radio & CD Player, Double Glazing, Central Heating, Fire, Bath with shower over, Toilet, Pillows & Duvets with Linen. Decking to front.
Swallow
28 x 10, 2 Bedroom 4 Berth
Accommodation Numbers Black 3,4,5,6 Cream 10,11,12
37 x 12 3 Bedroom 6 Berth
Cormorant
Accommodation Numbers Aqua 1,2,3,5
Cooker, Fridge, Toaster, Microwave, Dishwasher, Centre Lounge, Dining Area, Flat screen TV with Digital Freeview, Radio & CD Player, Double Glazing, Central Heating, Fire, 2 Shower/Toilets (1 ensuite), Bunk Beds in one room, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
36 x 12 2 Bedroom 4 Berth
Cormorant
Accommodation Numbers Black 1,2
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, Flat Screen TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Fold out bed in lounge, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
Cooker, Fridge, Toaster, Microwave, Lounge/Diner, TV with Digital Freeview, Panel Heaters, Fire, Shower & Toilet, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA.SEE BOOKING FORM
Cooker, Fridge, Toaster, Microwave, Dishwasher, Lounge/Diner, Flat screen TV with Digital Freeview, Radio & CD Player, Double Glazing, Central Heating, Fire, Ensuite Shower room, Toilet, Pillows & Duvets. LINEN IS AN OPTIONAL EXTRA. SEE BOOKING FORM.
TO MAKE A BOOKING, COMPLETE & SIGN THE BOOKING FORM, CALL 01237 421163 or BOOK ONLINE (A completed Booking Form will be required in all cases)
01736 763398
www.surfbayholidays.co.uk
19
Cornwall
There's something for everyone in Cornwall. . . from exciting roller coaster rides to lush green countryside, huge craggy cliffs and of course, plenty of wet stuff!
The National Trust have a number of wonderful properties and gardens throughout Cornwall and
protects much of the countryside and coastline, so get your blood pumping by trying your hand at surfing or take the opportunity to recharge your batteries with a serene coastal walk...followed by a scrumptious Cornish Cream Tea!
There is so much to learn and history to explore in Cornwall you'll need plenty of time to visit real Cornish Tin Mines, Lands End and the Eden Project!
Whatever you decide to do, don't miss out on Cornwalls fantastic beaches
St Michaels Mount
20
www.surfbayholidays.co.uk
St Ives Harbour
Eden Project
St Ives
Flambards
Minack Theatre
A Cornish Tin Mine
www.surfbayholidays.co.uk
21
Special Offers
All special offers and Short Breaks are available at all parks and are subject to availability and cannot be used in conjuction with any other offer or promotion, one offer per booking and your entire Holiday must be within selected dates for offer to apply. For dates, please refer to individual parks Tariff.
20% OFF A 2 WEEK CONSECUTIVE BOOKING Applies only on selected dates
15% COUPLES DISCOUNT
Discount must be returned if more than 2 stay in the accommodation
2, 3, 4, 5 or 6 NIGHT SHORT BREAKS
Available at a % of weekly hire charge 2 Nights - 40% 3 Nights - 55% 4 Nights - 66% 5 Nights - 77% 6 Nights - 88%
Brand New Caravans for 2012 Season at Beachside Holiday Park For the 2012 season we have introduced 3 Brand New Caravans to the park on pitches 3,4 & 5 with DOUBLE GLAZING, CENTRAL HEATING & EXTRA INSULATION. They will be an addition to the Swan Range, 32x12 in size, 2 bedroom 4 - 6 berth with an ensuite toilet to the master bedroom. The caravans have a vaulted ceiling, that gives it added space, large front windows, which will take advantage of the fantastic views, deeper seating and table & chairs. They include cooker, fridge freezer, toaster, microwave, large flat screen TV with Digital Freeview, DVD player and CD/Radio, fold out bed in lounge, Fire, shower & 2 toilets, pillows, duvets and linen.
Feb 25 – Mar 10
210
Apr 7 (Easter)
320
Mar 31
Apr 14 – Apr 28
305 255
May 5
310
Jun 2 (Bank Holiday)
435
June 30
495
Jul 21 - Aug 25 (Bank Holiday)
630
Sep 8
310
May 12 – May 26
Jul 7 - July 14 Sep 1
390 405 515
365
Sep 15 – Sep 22
240
Oct 27 (Half Term)
330
Sep 29 – Oct 20
www.surfbayholidays.co.uk
210
Mar 17 – Mar 24
Jun 9 – Jun 23
22
32 x 12 2 Bedroom 4 - 6 Berth
245
New Caravans for 2012 Season at River Valley Country Park TH
LODGE
THE
KESTREL
DELUXE PLUS
36 x 12 3EBedroom SWALLOW 6 - 8 Berth
TH
BUDGET
Hot Tub EDEN
Feb 25 – Mar 17 Mar 24
285
BUNGALOW
335
EE LO GG LO DD
TH T TE E RLE L E H H K R I ST I NEK R GE KFS TE E SH
T HT H ER R E EK IKN F I SIH IN GG F S H E
DELUXE
36 x 12 3 Bedroom 6 - 8 Berth
TH
E
S WAL
LO
T HT H E ES W OW LW SW A LALLO
TH
EB B EOTERTA N URG DMG CU OD
T
DELUXE
28 x 12 2 Bedroom 4 - 6 Berth SW SW A LA L E L OL O T HT H E
W W
We have also introduced 4 brand new caravans to the park for the 2012 season with DOUBLE GLAZING, CENTRAL HEATING & EXTRA INSULATION as 36x12, 3 bedroom, 6-8 berth Kestrel Deluxe Caravans onto pitch numbers white 1, 2, 8 & 9. All the caravans have a cooker, fridge, toaster, microwave, lounge/diner, large flat screen TV with Digital Freeview, Fire, Shower & 2 Toilets, master bedroom, two twins & fold out bed in the lounge, pillows & duvets...plus they have bay windows in the lounges with tile & pitched roofs for that added space. Please see the map on page 19 for details of which caravans are brand new for 2012 season.
I LILLO LW E WW OW T HT H E
W
We have introduced 5 brand new caravans to the park for the 2012 season with DOUBLE GLAZING, CENTRAL HEATING & EXTRA INSULATION as 28x12, 2 bedroom, 4-6 berth Kingfisher Deluxe Caravans onto pitch numbers white 3, 4, 5, 6 & 7. The caravans have a cooker, fridge, toaster, microwave, lounge/diner, large flat screen TV with Digital Freeview, Fire, Shower & Toilet, fold out bed in the lounge, pillows & duvets... plus they have bay windows in the lounges with tile & pitched roofs for that added space.
E WILLOW
T HT H NT T E EC C RA RAN OO OO RM RM
EN ED DN EE
190
175
BU BN WW UG NG A LAO LO
230
215
Mar 31 – Apr 7 (Easter)
405
280
265
May 5
380
280
265
May 19 – May 26
485
365
325
Apr 14 – April 28 May 12
Jun 2 (Bank Holiday) Jun 9 – Jun 23
Jun 30 – Jul 14
365
410 560 505 585
260
300
400
470
455
325
310
260
245
395 610
Sep 8
305
435
Sep 15
365
Sep 22
Sep 29 – Oct 20
395 330
325
285
450
Jul 21 – Aug 25 (Bank Holiday) 735 Sep 1
245
245
240
380 595
290 230
225
Oct 27 (Half Term)
360
270
255
Dec 22 – Dec 29
425
330
315
Nov 3 – Dec 15
285
190
175
ALL PRICES ARE PER CARAVAN PER WEEK & ARE INCLUSIVE OF VAT, GAS & ELECTRICITY. WHERE LINEN IS NOT STANDARD IN THE ACCOMMODATION, IT CAN BE PROVIDED AS AN OPTIONAL EXTRA. SEE BOOKING FORM
www.surfbayholidays.co.uk
23
How to Book
As a first time holiday maker with Surf Bay Holidays, there must be a million and one questions you will have. Please find below a step by step guide to booking your holiday and some useful tips to help you enjoy your time with us, from start to finish. BOOKING
To make a provisional booking, have your credit card details handy and simply call the park direct. Alternatively complete a Booking Form send to the park with your deposit. (You will need to complete a booking form in any event). Please be advised that peak season dates book very quickly, therefore it is advisable to contact the park direct prior to completing your booking form. Our on-line booking system is available at Surf Bay Holiday Park, Beachside Holiday Park and River Valley Country Park.
DEPOSIT
£6.00 per night (£42.00 per week) per Caravan/Lodge at Surf Bay Holiday Park, Beachside Holiday Park or River Valley Country Park. Deposits are non-refundable.
INSURANCE
We strongly recommend you take out Holiday Insurance Cover before the start of your holiday. This must be paid with your deposit. The cost is £3.00 per night per caravan or Lodge. . . please see the summary of cover at the bottom of the Conditions of Booking.
BALANCE
The outstanding balance for your holiday is due 42 days (6 weeks) prior to arrival, this date is also available to view on your deposit receipt.
WHAT YOU'LL GET
A full inventory of each accommodation type is available on request, however please remember to bring towels & tea towels with you as these are not provided as standard.
ARRIVAL TIME
3.00pm. The park managers will do everything they can to have your accommodation ready for you as early as possible. You are more than welcome to contact the park prior to your arrival if earlier than 3pm, to check whether your accommodation is ready. If you anticipate your arrival being after Reception closing time (5pm), arrangements can be made for key collection, should prior notice be given.
WELCOME PACKS
A Welcome Pack has been placed in your accommodation for your arrival. Each pack contains a Tell a Friend offer, Book Next Year offer, Useful Information & Telephone Numbers, plus things to do in the areas. We feel you will benefit from reading the information it contains.
DEPARTURE TIME
10.00am . Unless by prior arrangement with the Park Managers.
ENTERTAINMENT
All three of our parks are family owned parks and we pride ourselves on peaceful, relaxing holidays. Although each park boasts plenty of space for children to play and cycle we do not have any entertainment.
DOGS
Dogs are not allowed in any of the accommodation on Surf Bay Holiday Park, Beachside Holiday Park or River Valley Country Park, however, from time to time you may see dogs on leads owned by our private customers at Surf Bay Holiday Park and River Valley Country Park. We ask them to exercise off the park and to keep their dogs on leads at all times
LINEN
Linen (bottom sheet, duvet covers & pillowcases) is provided as standard in some of our accommodation to accompany the Duvets & Pillows we provide, however in accommodation where it is not provided as standard professionally laundered linen packs can be hired at a cost of £7.00 a week/stay for a single and £9.00 a week/stay for a double bed. For holidays longer than a week, linen changes are offered at the usual weekly charge.
CONDITIONS OF BOOKING
1. ‘CHECK IN’ time for bookings in Lodges & Caravan Holiday Homes is from 3.00pm on the day of arrival (usually Saturdays). For arrivals after 5pm, please make arrangements with the park reception. It is requested that you vacate your accommodation by 10.00am on the day of departure. 2. Time extensions to short breaks or week long holidays may be possible depending on the time of year. Prior arrangement with the park managers is required.
3. Both parties (hirer & park) shall be released from their respective obligations in the event of a National Emergency, War, and Prohibitive Government Regulations or if any other cause beyond the reasonable control of the parties or either of them renders the performance of the Agreement impossible.
4. Please notify the park if your time of arrival is anticipated to be after 5pm, in order that arrangements can be made for key collection. Please be aware that in most cases the park is also the park managers home and your consideration & co-operation is appreciated. All late arrivals should show consideration to others.
5. A £6.00 deposit per night for Lodges & Caravan Holiday Homes must be paid with a written confirmation of booking (Booking Form). The balance of the holiday must be forwarded forty two (42) clear days (6 weeks) before commencement of holiday. Payment should be made by credit card, cheque or postal order. Please do not send cash unless in a registered envelope.
6. Cancellations must be notified to us in writing, by recorded delivery. If the cancellation occurs after the balance of your account has been paid, or is due to be paid (i.e. within 6 weeks of the holiday commencement date), there can be no refund. WE THEREFORE STRONGLY RECOMMEND that you take out our Cancellation Insurance Plan (see below). We reserve the right to re-let your accommodation if the balance is not received in the specified time. Notification of our intention to re-let your accommodation will be sent to the address on the booking form, and your deposit will be forfeited. If we are unable to re-let the accommodation then we reserve the right to receive the balance from you. 7. The management are relieved of all liability should the accommodation not be made available due to circumstances beyond their control. The deposits and all other payments will be refunded in full.
8. Whilst every effort is made to reserve the accommodation requested, we reserve the right to change if necessary. The caravan layouts in the brochure are representative and may vary due to different manufacturers style. If this is important to you please check with the park
Cancellation Insurance Plan
9. No dogs or pets of any kind allowed in all accommodation at Surf Bay Holiday Park, Beachside Holiday Park & River Valley Country Park. However, from time to time you may see dogs on leads owned by our private customers at Surf Bay Holiday Park & River Valley Country Park. We ask them to exercise off the park and to keep their dogs on leads at all times. 10. Group/Party - The organiser or leader of a group or party booking is responsible for providing the party details. Should you arrive at your accommodation without notifying us of the required details we shall reserve the right not to hand over the accommodation to you. You may be asked for a security deposit at time of take-over.
11. Single-sex group bookings - The accommodation we provide caters primarily for family holidays. Single sex groups (i.e. those consisting of more than 2 adults of the same sex) should make contact with their preferred park before making a booking. You may be asked for a security deposit at time of take-over. 12. Under 18's will be accepted at the parks discretion
13. No liability will attach to us in respect of any loss or damage to anything brought onto the park at your request or for persons coming onto the park at your request.
14. You will be responsible for all loss of or damage to property at the park or brought onto the park, and for any injury to persons, animals and things caused by or in consequence of any act or omission on your part, your agent or your servants and you shall keep us indemnified in respect of any loss, damage or injury. 15. If you have an accident at the park involving the accommodation, the equipment supplied, or the grounds you MUST inform the park management immediately where practical, but no later than your day of departure. If you do not inform the park before you leave, our ability to investigate could be seriously hampered. Therefore, unless there is a valid reason for the delay in informing the park of the accident, we will not deal with it. 16. Please adhere to the parks speed limit and any ‘one way’ traffic systems in place.
17. The management reserve the right to terminate the hirer without notice if: The Hirer or a member of his/her party causes nuisance or danger to other guests on the park by their actions and does not refrain from doing so when asked. 18. Where linen is supplied, this includes a bottom sheet, duvet cover & pillow cases. Please ensure you hire linen or bring your own. A full linen pack to hire also includes a bottom sheet, duvet cover & pillow cases. We reserve the right to charge laundry costs for any soiled items. 19. For the comfort of all our customers, we would ask that you refrain from smoking in our accommodation.
1 We cannot emphasise too strongly the wisdom of taking up this insurance. Please note that no refunds of any kind, for whatever reason, can be entertained for those who do not choose to take advantage of these insurance arrangements.
2 This is priced at £3.00 per night for Timber Lodges and Caravan Holiday Homes. You will not be required to pay the balance or, if already paid, will have it refunded, if you are forced to cancel due to circumstances such as; Redundancy • Jury Service • Accident • Injury • Illness • Death 3 Please give as much notice as possible, and provide the appropriate authoritative document to support your reason for cancellation i.e. Doctors note, Death certificate, Redundancy notice under the Employment Protection (Consolidation) Act 1978, or Jurors letter.
4 All other cancellations are subject to section 6 of Conditions of Booking. 5 The decision of Surf Bay Holidays on all claims will be final.
24
www.surfbayholidays.co.uk
Period before scheduled arrival date within which written cancellation notification is received
Refund as a % of total costs (excluding insurance premium and deposit which are non-refundable)
36-42 days
50%
More than 42 days 29-35 days 22-28 days 15-21 days
14 days or under
100% 40% 30% 20% Nil
BOOKING FORM
Please complete & sign Booking Form and send to the park of your choice. Signing the booking form confirms your acceptance of the Conditions of Booking. For assistance, or any booking enquiries, please contact the relevant park of your choice Beachside Holiday Park Tel: 01237 421163, Surf Bay Holiday Park Tel: 01237 471833, River Valley Country Park Tel: 01736 763398
Name of Hirer(s) …………………………………………………………………………………………………….................................................. Address ………………………………………………………………………………………………………………................................................. Postcode ……………………….. Telephone ………………………….. Email ………………..………………..................................................
SELF CATERING PARK NAME ...................................................................................... ACCOMMODATION
(Type: eg. Kingfisher)
.......................................................
Accommodation Number preference (if known) ................................ I wish to reserve the above accommodation for
week(s)/day(s) from date commencing ..........................................................................
ACCOMMODATION HIRE CHARGE £ OPTIONAL EXTRAS COT/BEDGUARD (Depends on accommodation type) Age of child at time of holiday ....................................................
Per Night
£1.00
Cots/Travel Cots will not fit in double bedrooms
HIGH CHAIR..................................................................................................................................
£1.00
DOOR GATE
£1.00
(Depends on accommodation type)
............................................................................................
Per Week
LINEN PACK (per bed)
........................................................................................................................................SINGLE
£7.00
(Includes bottom sheet, duvet cover & pillowcases) ........................................................................................................DOUBLE
£9.00
(REQUIRED FOR MOST UNITS SEE TARIFF FOR DETAILS)
HIRE CHARGE + EXTRAS £ Per Night
INSURANCE
(If required, this must be paid with holiday deposit)
....................................................................
£3.00
........................................................................................................................................................................................ HIRE CHARGE + EXTRAS + INSURANCE £ Per Night
DEPOSIT ....................................................................................................................................
£6.00
DEPOSIT + INSURANCE TO PAY NOW £ BALANCE OUTSTANDING £ TO BE COMPLETED BY ALL PARTIES If arrival after 5pm, please state anticipated Time Party consists of
people:
✃
Name
Age (under 18’s only)
…………………........................................................... (See condition 1 & 2 of the Conditions of Booking) Number of Vehicles.......................................................
1 .....……………………………….......
Car Registration Number(s)............................................
2 .....……………………………….......
Which papers do you read? ........................................... 3 .....……………………………….......
Are you a previous customer? If so, which park did you stay at?
Yes
No
……………………........................................................ Were you recommended?
Yes
No
If so, who by?............................................................... We saw your advert in ..................................................
PAYMENT DETAILS
4 .....………………………………....... 5 .....……………………………….......
Payment made by:
6 .....……………………………….......
Please debit £________ from my:
7 .....……………………………….......
Card Number
8 .....……………………………….......
Valid From
Postal Order
Cash Mastercard
Cheque Visa
Credit Card Access
Debit Card Maestro
Delta Issue No
Expiry Date
Security code (Last 3 digits on reverse of card)
Are any of the above Smokers?
Yes
Where linen is provided as standard, please specify quantity required. Doubles
No
Single
Cheques & Postal Orders should be made payable to the park of your choice (Surf Bay Holiday Park, Beachside Holiday Park or River Valley Country Park, I have read and accepted on behalf of my party (as listed), the Conditions of Booking on the reverse and the Tariff scale. I confirm that I will forward the balance of the account rendered forty two (42) clear days (6 weeks) before the commencement of my holiday.
SIGNED……………………………………………….……….….. DATED…………………………………….................
www.surfbayholidays.co.uk
25
You have signed to adhere to the following Conditions of Booking
1. ‘CHECK IN’ time for bookings in Lodges & Caravan Holiday Homes is from 3.00pm on the day of arrival (usually Saturdays). For arrivals after 5pm, please make arrangements with the park reception. It is requested that you vacate your accommodation by 10.00am on the day of departure. 2. Time extensions to short breaks or week long holidays may be possible depending on the time of year. Prior arrangement with the park managers is required.
3. Both parties (hirer & park) shall be released from their respective obligations in the event of a National Emergency, War, and Prohibitive Government Regulations or if any other cause beyond the reasonable control of the parties or either of them renders the performance of the Agreement impossible.
4. Please notify the park if your time of arrival is anticipated to be after 5pm, in order that arrangements can be made for key collection. Please be aware that in most cases the park is also the park managers home and your consideration & co-operation is appreciated. All late arrivals should show consideration to others.
5. A £6.00 deposit per night for Lodges & Caravan Holiday Homes must be paid with a written confirmation of booking (Booking Form). The balance of the holiday must be forwarded forty two (42) clear days (6 weeks) before commencement of holiday. Payment should be made by credit card, cheque or postal order. Please do not send cash unless in a registered envelope.
6. Cancellations must be notified to us in writing, by recorded delivery. If the cancellation occurs after the balance of your account has been paid, or is due to be paid (i.e. within 6 weeks of the holiday commencement date), there can be no refund. WE THEREFORE STRONGLY RECOMMEND that you take out our Cancellation Insurance Plan (see below). We reserve the right to re-let your accommodation if the balance is not received in the specified time. Notification of our intention to re-let your accommodation will be sent to the address on the booking form, and your deposit will be forfeited. If we are unable to re-let the accommodation then we reserve the right to receive the balance from you. 7. The management are relieved of all liability should the accommodation not be made available due to circumstances beyond their control. The deposits and all other payments will be refunded in full.
8. Whilst every effort is made to reserve the accommodation requested, we reserve the right to change if necessary. The caravan layouts in the brochure are representative and may vary due to different manufacturers style. If this is important to you please check with the park 9. No dogs or pets of any kind allowed in all accommodation at Surf Bay Holiday Park, Beachside Holiday Park & River Valley Country Park. However, from time to time you may see dogs on leads owned by our
private customers at Surf Bay Holiday Park & River Valley Country Park. We ask them to exercise off the park and to keep their dogs on leads at all times. 10. Group/Party - The organiser or leader of a group or party booking is responsible for providing the party details. Should you arrive at your accommodation without notifying us of the required details we shall reserve the right not to hand over the accommodation to you. You may be asked for a security deposit at time of take-over.
11. Single-sex group bookings - The accommodation we provide caters primarily for family holidays. Single sex groups (i.e. those consisting of more than 2 adults of the same sex) should make contact with their preferred park before making a booking. You may be asked for a security deposit at time of take-over. 12. Under 18's will be accepted at the parks discretion
13. No liability will attach to us in respect of any loss or damage to anything brought onto the park at your request or for persons coming onto the park at your request. 14. You will be responsible for all loss of or damage to property at the park or brought onto the park, and for any injury to persons, animals and things caused by or in consequence of any act or omission on your part, your agent or your servants and you shall keep us indemnified in respect of any loss, damage or injury.
15. If you have an accident at the park involving the accommodation, the equipment supplied, or the grounds you MUST inform the park management immediately where practical, but no later than your day of departure. If you do not inform the park before you leave, our ability to investigate could be seriously hampered. Therefore, unless there is a valid reason for the delay in informing the park of the accident, we will not deal with it. 16. Please adhere to the parks speed limit and any ‘one way’ traffic systems in place. 17. The management reserve the right to terminate the hirer without notice if: The Hirer or a member of his/her party causes nuisance or danger to other guests on the park by their actions and does not refrain from doing so when asked.
18. Where linen is supplied, this includes a bottom sheet, duvet cover & pillow cases. Please ensure you hire linen or bring your own. A full linen pack to hire also includes a bottom sheet, duvet cover & pillow cases. We reserve the right to charge laundry costs for any soiled items. 19. For the comfort of all our customers, we would ask that you refrain from smoking in our accommodation.
Cancellation Insurance Plan
1 We cannot emphasise too strongly the wisdom of taking up this insurance. Please note that no refunds of any kind, for whatever reason, can be entertained for those who do not choose to take advantage of these insurance arrangements.
2 This is priced at £3.00 per night for Timber Lodges and Caravan Holiday Homes. You will not be required to pay the balance or, if already paid, will have it refunded, if you are forced to cancel due to circumstances such as; Redundancy • Jury Service • Accident • Injury • Illness • Death 3 Please give as much notice as possible, and provide the appropriate authoritative document to support your reason for cancellation i.e. Doctors note, Death certificate, Redundancy notice under the Employment Protection (Consolidation) Act 1978, or Jurors letter. 4 All other cancellations are subject to section 6 of Conditions of Booking. 5 The decision of Surf Bay Holidays on all claims will be final.
Period before scheduled arrival date within which written cancellation notification is received
Refund as a % of total costs (excluding insurance premium and deposit which are non-refundable)
36-42 days
50%
More than 42 days 29-35 days 22-28 days 15-21 days
14 days or under
100% 40% 30% 20% Nil
Surf Bay Holidays is a division of 3T's Leisure Limited. Registered office: The South West Caravan Centre, The Airfield, Winkleigh, Devon, EX19 8DW. Registration Number 3311570 VAT Reg 143 5508 79
26
www.surfbayholidays.co.uk
Own Your Own Holiday Home Holiday anytime you want for as long as you like, with no planning or booking‌ all in your very own Luxury Lodge or Caravan Holiday Home.
Two of our parks give you this fantastic opportunity. Whether you are looking for a holiday home close to the Sea or in a Countryside setting, we’ve got it all.
Surf Bay Holiday Park
- Caravan Holiday Homes
River Valley Country Park
- Caravan Holiday Homes & Luxury Timber Lodges
FOR SALE
01837 680100
www.surfbayholidays.co.uk
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A division of 3T’s Leisure. Registered Office: The South West Caravan Centre, The Airfield, Winkleigh, Devon, EX19 8DW. Reg No. 3311570 VAT Reg 143 5508 79