September/October Chamber Focus by SouthCoast Chamber

The SouthCoast

Inside September - October 2019

Chamber Focus

Proudly Serving New Bedford and the Towns of the South Coast Business News for and about Members of the SouthCoast Chamber

Celebrating Small Business Week!

September - October 2019

Chamber Update ................................2 Member Spotlight ...............................3 Good News .........................................6 SouthCoast Young Professionals ........8 Welcome New Members....................10 Recent Events.....................................11 Featured Member Discount...............13

Dinner with Governor Charlie Baker on Sept. 17th! environment, and delivered critical tax relief by doubling the Earned Income Tax Credit. Ensuring Massachusetts continues to be a national leader in education, Governor Baker has made historic investments in K-12 education, increased support for vocational and technical schools, and expanded early college opportunities for high school students.

The SouthCoast Chamber and Bristol County Chamber of Commerce are excited to announce that the region’s first “Celebrating Small Business Week” will begin Sunday September 15, and end Saturday September 22, 2019. This week of small business appreciation will feature chamber-sponsored events including a dinner with Governor Charlie Baker, an “Off the Clock” event with the SouthCoast Young Professionals Network, a Business After Hours and a SouthCoast Business Builder’s Breakfast.

installment will take place Wednesday, September 18th at Bittersweet Farm Restaurant and Tavern, 438 Main Rd, Westport, MA. This event provides the Chambers’ members, guests and friends an early-morning opportunity to increase your access to leads, build your book of business, and encourages meaningful professional relationships. It is suggested that participants bring plenty of business cards, as this event is sure to be the most popular morning networking breakfast mixer throughout the entire South Coast.

The Chambers recently announced an integration of operations effective January 1, 2020. They will be collaborating to put on the Celebrating Small Business Week.

Lastly, on Thursday, September 19th professionals between the ages of 21-39 who live, work, or play in the SouthCoast are invited to attend “Off the Clock” at Merrill's on the Waterfront, 36 Homer's Wharf New Bedford, MA. This unique event blends educational opportunities with peer-to-peer networking. The event will include appetizers, cash bar and networking.

Dinner with Gov. Baker will take place on Tuesday, September 17th from 5:00 p.m. to 7:30 p.m. at White’s of Westport 66 State Rd, Westport, MA. The governor will be addressing topics such as regionalism, early education, small business, and SouthCoast Rail. The SouthCoast Business Builders Breakfasts are well-known and wellloved by chamber members. This next

An exclusive dinner with Gov. Charlie Baker will take place on Tuesday, September 17th from 5:00 p.m.-7:30 p.m. at White’s of Westport, 66 State Rd, Westport, MA. The governor will be addressing topics such as regionalism, early education, small business, and SouthCoast Rail. In addition, the Governor will unveil the new corporate name and identity for the integrated entity of the SouthCoast Chamber and Bristol County Chamber. The dinner will occur during the region’s first “Small Business Week” – a project comanaged by the SouthCoast Chamber and Bristol County Chamber of Commerce – starting Sunday, Sept. 15 and ending Saturday, Sept. 22. The two chambers will integrate operations effective Jan. 1, 2020. Governor Charlie Baker was sworn in for a second term as the 72nd Governor of the Commonwealth of Massachusetts on January 3, 2019, after a first term focused on moving Massachusetts forward through bipartisan, resultsdriven leadership.

For more information or to register for one of these events, please contact the SouthCoast Chamber at (508) 999-5231 Governor Baker has used public private or visit southcoastchamber.com. partnerships to spur economic development, reformed the state’s regulatory

Governor Baker has spearheaded long overdue reforms at the MBTA that have led to significant improvements to operations and finances, and put the T on track to spend more than $8 billion on infrastructure over the next five years to improve riders’ experience. The cost to attend is $65 for members and $75 for non-members. To register, please contact the SouthCoast Chamber at (508) 999-5231 or visit southcoastchamber.com. • Join the SouthCoast Young Professionals for an evening networking event. Read more on page 8. • Make connections at two upcoming networking events. Read more on page 12. • South Coast Rail moved forward with a ground breaking ceremony. Read more on page 14.

The SouthCoast Chamber Focus is the official news publication of the SouthCoast Chamber 227 Union Street, Mezzanine 2 • New Bedford, MA 02740 508-999-5231 • fax 508-999-5237 • info@southcoastchamber.com Editor: Rebecca Laliberte • Photographer: Rebecca Laliberte & Sergio Dabdoub Chair of the Board Kim Perry, Waring-Sullivan Funeral Home Chair-Elect Ron Ellis, Edward Jones Treasurer Carl Taber, BayCoast Bank Vice Chair of Government Affairs William Burns, Southcoast Health Systems Vice Chair of Community Affairs Chris Howard, First Citizens’ Federal Credit Union Vice Chair of Economic Affairs Rose Lopes, Sylvia Group Vice Chair of Membership Jeff Pagliuca, Bristol County Savings Bank Immediate Past Chair Dave Maher, Lockheed Martin Directors Nathan Araujo, Advance Career Services Henry Arruda, WJFD-FM Cheryl Bartlett, New Bedford Community Health Center Kevin Carando, Acushnet Company Kathy Carter, Charlton College of Business, UMASS-Dartmouth Paul Chasse, REALTOR® Association of Southeastern Massachusetts Dr. Laura Douglas, Bristol Community College Stephen W. Connulty, Paul & Dixon Insurance Gail Fortes, YWCA of Southeastern Massachusetts Jeffrey Glassman, Darn It, Inc. Doug Glassman, SERVPRO of Dartmouth/New Bedford & Marion / Middleboro Ellen Gitlin, Diversified Marketing Group Luke Lehman, BankFive Chuck Lord, AHEAD Lynne Mastera, Precix Douglas Rodrigues, JMR & Company Kristy Roussel, Lafrance Hospitality Derek Santos, New Bedford Economic Development Council Carl Sawejko, Sawejko Communications Carmen Sylvester, Southern Mass Credit Union Mike Tavares, Horacio’s, Inc Robert Unger, Unger LeBlanc Director Emeritus Joel E. Burns Your Chamber Staff 508-999-5231 President & CEO, Rick Kidder - Ext. 100 Director of Operations & Finance, Dorothy Botelho, IOM - Ext. 101 Manager of Business Development & Public Policy, Ian Abreu, IOM - Ext. 105 Communications Manager, Rebecca Laliberte, IOM - Ext. 102 Programs & Events Manager, Deven Robitaille- Ext. 103 Youth Services Coordinator, Brianna Alves - Ext. 104 Member Relations Coordinator/Tourism Coordinator, Ashley Wojtunik - Ext. 108

A Message from the President & CEO These Are Wild and Crazy Times! Pass the word… The summer is winding down slowly, and the wild and crazy times are beginning!

Chamber has progressed at a rapid pace. From legal and financial planning to governance and board participation finalization, much has been To say that this has been a behind the scene work to enbusy summer in preparation sure a smooth transition. The for a busy fall would be an combined Board of Directors Rick Kidder, understatement. On the day will gather for its first meetPresident & CEO after Labor Day, Tuesday, Seping in September so that we tember 3, golfers and hackers can hit the ground running unite for the Chamber Invitation Golf in January. We are doing many events Tournament at Allendale Country and programs together including “CelClub in Dartmouth. The Chamber ebrating Small Business Week” during has always believed in easing our way the week of September 16-20. back into the informal end of summer by teeing off in our annual tournaOn September 17, the Honorable ment. Charlie Baker, Governor of the Commonwealth of Massachusetts, will be This year we are honoring the Glassthe keynote speaker at a dinner put man Family, in particular two wonder- on by the two chambers at Whites of ful cousins – Jeff and Doug Glassman Westport. The Governor is expected who have done so much for the to speak about South Coast Rail, the business community of this region. importance of small business and to Jeff is CEO of Darn It, a remarkable unveil the new chamber’s name and company that takes the mistakes of corporate identity. We hope that as others in the garment industry and many from the business community turns them back to gold - wearable as possible will attend this wonderful alchemy! He has also transformed an event and unveiling! old mill on Hatch Street into working artist studios, supporting the arts ChowderFest plans are also in full community of New Bedford through swing, with 25 restaurants expected a beautiful re-purposing of an historic to take part in what we pray will be a structure. perfect Sunday afternoon on October 13. The Pats are not playing that day, Doug, who left the region to pursue and the food, music and craft beers fame and fortune, returned home to will be great! Come lend your voice to his roots and left corporate America the thousands who vote on the best to take ownership of a ServPro franchowder, stuffed quahog, signature chise – in fact several throughout the soup and display at the best food SouthCoast region with a visionary festival in the region. October means marketing plan for a “top of mind” ChowderFest! company. Charitable work, sponsorships, and relentless networking keep So, summer may be winding down, ServPro on top and daily improve the but the Chamber is gearing up. Join lives not only of the customers they us as we celebrate small business, eat serve but also many others who benand drink well, embarrass ourselves on efit from their generosity and pride of a beautiful golf course and continue place. our work to be the finest business organization in New England! Throughout the summer, work on the integration of the SouthCoast Chamber and the Bristol County

Member Spotlight: Emerald Health By Meighread Dandeneau, Intern

Emerald Health LLC is South Coast based medical billing operation that strives to bring a personal touch to this complex but necessary part of medical care. Headquartered in Dartmouth, Massachusetts, Emerald Health works to maximize collections and simplify the billing process by reducing the work performed by front office staff. This means that doctors can focus fully on providing the best patient care possible. Emerald Health President, Arun Rajan As a company founded and managed by physicians, it is no surprise that the physicians love Emerald Health. In their nine years of busi-

ness, word of mouth has fostered steady growth for the business. They pride themselves specifically in never losing a customer!

With other large-scale companies, practitioners sacrifice precision and quality for speed and automation. Revenue is left on the table because each claim is treated exactly the same. What makes Emerald Health different is that they manually claim scrub every single claim, ensuring that they are done accurately to ensure a high first pass rate. If a claim is denied, they follow up on every single one. Emerald Health’s business model relies on maximizing the client’s revenue, so that clients make the most out of their practice. Emerald Health is also fully scalable, describing their services as “goldilocks” sized - offering the comprehensive medical billing knowledge and

"We are

ability to scale of far larger companies combined with the ability to personalize the service as if they were a direct employee. No matter how quickly your business grows, Emerald Health tracks client progress with insurance verification, daily claims processing, patient statements and patient accounts receivable management, monthly bank reconciliation, and monthly reports every step of the way. For more information call (855) 650-9906 or email sales@emeraldhealthllc.com.

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GNB Connecting Activities Partnership Interns pose with Youth Services Coordinator Brianna Alves at their internship site, Summer 2018

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On City Pier 3 - New Bedford’s working waterfront www.southcoastchamber.com/chowderfest or call at 508-999-5231 Presented by:

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*NBHS requires compensation for student co-op activities Contact balves@southcoastchamber or (508) 999-5231 x202 for more information

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Good News! United Way of Greater New Bedford Awards $19,750 to Child & Family Services United Way of Greater New Bedford is doing its part to help children traumatized by violence by awarding Child & Family Services’ Caring Network Program with $19,750 through its Community Impact Grant. At Child & Family Services we recognize and understand the impact exposure to violence has on our children. Since 1996, Caring Network has been providing free psycho-educational groups to children between the ages of 4-14 that have witnessed or are victims of violence in their home, school or community through a matching grant from MA Office of Victims Assistance (MOVA). “United Way’s contribution to our Caring Network program will greatly enhance our ability to provide services to the children in our community,” stated Anne Sampaio, Child & Family’s Executive Director. “This grant brings us one step closer to meeting our annual MOVA grant match and allows us to focus on providing critical services to children traumatized by violence.” “This latest grant support reaffirms United Way’s commitment to the most vulnerable children in our community” said Michelle N. Hantman, President & CEO of United Way of Greater New Bedford. “We are proud of our longstanding partnership with Child & Family Services and are confident they will make a difference in the lives of the children helped by this program” said Hantman. Children who have witnessed violence live with a variety of symptoms, both emotional and physical every day. These children often struggle with traumatic flashbacks, fears and anxieties and can even have trouble eating and sleeping. Some repeat aggressive behavior they have seen, others withdraw emotionally. The program helps children through the initial trauma, develops safety plans in case of future violence, and shows them ways to settle conflict and tension without resorting to violence.

Poyant Acquires Dion Signs of Central Falls, RI.

(Production), Jeff Carter (Senior Account Executive), Christopher Ramm (Permitting and Project Management) Poyant, a leader Sarah Morena (Design Associate), Kevin in building and Martin (Graphics and ADA Signage) supporting local, and Al Peixoto (Final Assembly), will regional and continue to support Dion and Poyant national brands, customers alike with their exceptional has acquired Dion Signs, a custom sign skills and unique perspectives. manufacturer based in Rhode Island Stephanie Poyant Moran, Director specializing in the design, fabrication, of Sales Operations for Poyant cominstallation and maintenance in the mented, “The integration of Dion staff retail, restaurant/entertainment and with Poyant has already brought many health services sectors throughout RI advantages, including strong collaboraand MA for more than 35 years. tion and the sharing of ideas, experiBrothers Ray, Richard and Ron Dion ence and a commitment to the highest established Dion Signs in 1989, folquality and most effective solutions lowing in their grandfather, Alcide possible for our customers.” Mandeville’s, footsteps as founder of Mandeville Signs in 1917. “Our Number 1 priority is to continue the Dion legacy of providing a high The Dion’s built their business with level of personal service to the many a love of craft and artisanship, pasRhode Island and Southern New Engsion to provide personalized hands-on land customer the Dion’s have served customer service and a desire to help over the last 30 years, supplemented local businesses and organizations of with unparallel design, project manageevery kind to grow and thrive. Dion ment, fabrication and installation supSigns ultimately developed into one of port that is among the most talented in the largest sign manufacturers in Rhode the industry,” said Richard Poyant. Island. For more information, visit www. Landmark projects in Rhode Island dionsigns.com. and Southern New England manufactured by Dion include; the American New Name and Brand Identity for Locomotive complex in Providence, Rogers & Gray RI, Navigant Credit Union locations, Chapel View in Cranston, RI, Dave’s Marketplace in Warwick, RI, Iggy’s in Narragansett, RI. and Marketplace Square in South Attleboro, MA. “The Dion’s have always maintained a high level of integrity and professionalism within our industry. We are grateful to have them join our Team” said Richard Poyant, President of Poyant. “Combining our two company’s skills and experience under one roof will bring a higher level of capability to all of our customers.” “Our families have worked together for more than 20 years, through the Rhode Island Sign Contractors Association and the Northeast States Sign Association, supporting and strengthening our industry,” said Ray Dion, Senior Account Executive for the combined company. “And now we will work together to provide for our customers.” Dion staff, including Ray Dion (Senior Account Executive), Richard Dion

Rogers & Gray Insurance has announced a new name and brand identity for the company - RogersGray. “The move to amend our name was not taken lightly – we’re a 113-year-old company with strong roots in Massachusetts and great brand recognition.” says David Robinson, President & CEO of RogersGray. “We underwent significant planning and although we have a new look that is representative of our future, the basic tenets of our company – to do the right thing for our clients and our people - remain the same.” Created by design firm Jackrabbit, RogersGray has simplified and enhanced the brand through clean lines and modern colors including a vibrant blue that continues to represent the companies Cape roots.

“The new RogersGray brand identity is meant to symbolize the simplicity and transparency that they bring to every interaction with every client.” Say Dave Belyea of Jackrabbit. “Strong typography and simple headlines with no industry jargon, mixed with rich visuals of real interactions will be a staple in their branding campaigns moving forward.” “The lighthouse has long been a representative symbol of Rogers & Gray and thousands of other insurance agencies across the nation.” Says Michael Robinson, Chairman of RogersGray. “But what we do goes well beyond your typical insurance agency. We pride ourselves on being the ultimate advocate and advisor. Our new brand is reflective of a modern company but one that remains focused on delivering a genuine, incisive and deliberate experience for our clients.” RogersGray has several client-focused technology rollouts launching over the next 6 months that will give clients an improved, user-friendly insurance experience. In addition, RogersGray will rebrand their office locations, launch new ad campaigns and refresh their website. Hallene takes helm as People Incorporated’s Director of Healthy Families and Welcome Family programs People Incorporated has hired Rachel Hallene as the new director of the Agency’s Healthy Families and Welcome Family programs. Hallene has years of experience working in clinical and nonprofit settings as a therapist, director, and supervisor. She spent three years working with Healthy Families America providing training to supervisors in the program. Experience working in clinical settings has provided Hallene with skills in team building and staff development, and her talents in management and strategic planning allow her to bring together her staff while moving the programs in a positive direction. Hallene is pursuing a master’s degree in social work from the Rhode Island Col-

Good News! lege Graduate School of Social Work and is nearing completion. Hallene is also certified as a Maternal Child Health Specialist and is a certified Lactation Counselor. She hopes to help the Healthy Families and Welcome Family programs grow within the community and plans to reach even more families to give them the resources they need. Hallene’s passion lies in strengthening the community by supporting families to build heathy and secure attachments between caregivers and their babies as early as possible. In her role as director of Healthy Families and Welcome Family, Hellene will work with a team of individuals dedicated to assisting the residents throughout Greater Fall River. Other programs in her purview include co-parenting groups, medical legal partnership, and Choices in Childbirth, all of which bring services and resources to many families in the area. The Greater Fall River Healthy Families program provides education, support, resources, and referrals to first-time parents of any age who reside in Fall River through home visits and support groups. The program provides the same services to first-time parents who are 20 years of age and younger, residing in the communities of Westport, Somerset, and Swansea or any age mother living in Fall River. For more information on Healthy Families / Welcome Family or other programs at People Incorporated visit www.peopleinc-fr.org or call 508-6795233. Erin C. Lemieux Joins Sylvia Group Sales Team Erin C. Lemieux has joined Sylvia Group as an Account Executive, adding her strong and varied set of professional and interpersonal skills to the Dartmouth, MA-based insurance, benefits and financial planning agency.

A New Bedford native and graduate of Bishop Stang High School in Dartmouth, Lemieux studied business administration and management at UMass Dartmouth. She began her career in money management working for Eastern Bank and enhanced her skills as a Financial Services Professional with the Commonwealth Financial Group in Massachusetts and Rhode Island before joining Sylvia Group in June. "Erin's desire to be an invaluable resource for her clients is very well-suited to both our mission and our agency culture," said Maureen Sylvia Armstrong, Sylvia Group's president and CEO. "She prides herself on providing outstanding service and advice, as well as on working with colleagues when a client has multiple needs that need to be addressed. That makes her not only a trusted adviser but also a valued teammate." In addition to her career experience and talent for building strong working relationships with clients and colleagues, Lemieux has credentials that enable her to serve her clients in multiple capacities. She holds Series 6 and 16 securities licenses to sell mutual funds and variable annuities, and has insurance licenses in both Life/Health and Property and Casualty. "High standards for building longlasting client relationships based on providing sound, objective advice are what attracted me to Sylvia Group," Lemieux said. "Working for an agency with such a personalized feel and history of community involvement make me proud to be a part of this growing company."

With The Guidelines-Stroke Gold Plus Quality Achievement Award with Target: Stroke Honor Roll, the highest designation, while Tobey earned Silver Plus Quality Achievement Award with Target: Stroke Honor Roll designation. The awards recognize the hospitals’ commitment and success in ensuring that stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines and the latest scientific evidence. “It takes teamwork, dedication and a passion for excellence to deliver lifesaving measures in the nick of time,” said Keith Hovan, President and Chief Executive Officer of Southcoast Health. “I am proud of the fine work of our physicians, nurses and EMS partners in earning these prestigious awards.” “We appreciate Southcoast and our employees being recognized for their efforts towards systematic stroke care,” said Dr. Dani Hackner, Chief Clinical Officer for Southcoast Hospitals Group. “Stroke is an emergent and treatable condition. Collaborative care saves lives and improves patient functional recovery. This AHA honor is a testament to the commitment of our excellent providers and staff to improving stroke care for the community.”

Southcoast Health hospitals receive top awards for stroke treatment

To receive the Gold Plus Quality Achievement Award, hospitals must achieve an 85 percent or higher adherence to all Get With The GuidelinesStroke indicators for two or more consecutive 12-month periods and achieve a 75 percent or higher compliance with five of eight Get With The GuidelinesStroke Quality measures.

Southcoast Health announced that all three of its hospitals — Charlton Memorial, St. Luke’s and Tobey — have received awards for stroke treatment from the American Heart Association/ American Stroke Association.

Hackner said it is vitally important that people become aware of the signs of stroke and immediately call 911. For instance, “FAST” is an easy way to remember those signs: “F” for face drooping; “A” for arm weakness; “S” for speech difficulty; and “T” for time to call 911. For more information about the prevention, symptoms, and treatment of stroke, please visit https:// www.southcoast.org/wellnessvan/ stroke-prevention-education/.

Charlton Memorial and St. Luke’s have been named recipients of the Get

According to the American Heart Association/American Stroke Associa-

tion, stroke is the fifth-leading cause of death as well as a leading cause of adult disability in the United States. On average, someone suffers a stroke every 40 seconds; someone dies of a stroke every four minutes; and 795,000 people suffer a new or recurrent stroke each year. Complete Energy Services has been selected by Eversource to manage the Small Business Energy Advantage Program for their Southcoast Region.

As a program vendor we are able to offer no-fee energy assessments to all commercial Eversource customers. We will conduct a walk-though of your business focusing on items to reduce your utility costs including: LED Lighting; HVAC; Refrigeration; Motors; Kitchen Equipment; Insulation; DHW; Energy Management Systems; Variable Speed Drives; and Electric Vehicle Charging Stations. We will compile the information and provide you with a report detailing potential energy saving opportunities and the available rebates or subsidies associated with those improvements which can be as high as 70%. In most cases there is financing available so that upgrades can be completed with no out of pocket costs and paid for with the energy savings of the project. If you decide to take advantage of the suggested improvements our team of contractors will perform the work specified in your report including the proper recycling of your old equipment. If you are interested in participating in this program please contact us at 833237-2677 or at mduffy@cescorp.com

Do you have good news to share? Please send your press releases with photos to info@southcoastchamber.com Due to space limitations, we can not guarantee each article will be printed. We do try our best to fit as much member news in as possible.

"Off the Clock" with the SouthCoast Young Professional Network

On Thursday, September 19th, professionals between the ages of 21-39 who live, work, or play in the SouthCoast are invited to attend “Off the Clock” at Merrill's on the Waterfront, 36 Homer's Wharf New Bedford, MA 02740. The event will include appetizers, cash bar and networking. This unique event blends educational opportunities with peer-topeer networking and will take place during the region’s first “Celebrating Small Business Week” – a project comanaged by the SouthCoast Chamber and Bristol County Chamber of Commerce – starting

Sunday, Sept. 15 and ending Saturday, Sept. 22. The two chambers will integrate operations effective Jan. 1, 2020. “Small Business Week” will feature multiple chamber-sponsored events in addition to “Off the Clock,” including dinner with Governor Baker (Sept. 17th) and a SouthCoast Business Builder’s Breakfast (Sept.18th). This event is free but registration is required. For more information or to register for an event, please contact the SouthCoast Chamber at (508) 999-5231 or visit southcoastchamber.com.

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Calendar of Chamber Committee Meetings WWW.COASTALFINANCIAL.COM

Sept. Board of Directors - Monday, Sept. 16th - 8:00 a.m. Government Affairs - Friday, Sept. 20th - 8:00 a.m. Ambassadors Council - Thursday, Sept. 26th - 11:30 a.m. Oct. Government Affairs - Friday, Oct. 11th - 8:30 a.m.

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Insurance and Investment Products: Are Not Bank Guaranteed, Are Not FDIC or DIF Insured, May Lose Value

Welcome New Members 27 Degrees Consulting PO Box 143 Tiverton, RI 02878 Phone: (774) 319-4230

Crowther's Restaurant 90 Pottersville Road Little Compton, RI 02837 Phone: (401) 635-8367

Healthy Results System, Inc. 137 Doreen St. New Bedford, MA 02745 Phone: (508) 241-4332

Peak Performance Consultants 12 North Boundary Road Pembroke, MA 02359 Phone: (617) 633-3943

The Alternative Board 406 Billington St. Plymouth, MA 02360 Phone: (508) 209-8092

Dave & Busters Providence 40 Providence Place Providence, RI 02903 Phone: (401) 270-4561

Honey Dew Donuts 113 Conway St. New Bedford, MA 02740 Phone: (774) 328-8469

PierreCo 2.0 30 Jenney Lane Marion, MA 02738 Phone: (508) 748-0108

Altitude H2O 516 Silicon Drive Southlake , TX 76092 Phone: (774) 766-0510

Delon Health 45 Dan Road Suite #125 Canton, MA 02021 Phone: (508) 455-0015

La vie en rose Esthetics, LLC 3883 Main Road Tiverton, RI 02878 Phone: (401) 256-4375

Prospecting Intel, LLC PO Box 911 North Dighton, MA 02764 Phone: (508) 505-5655

The Law Office of Adam Silva 286 Union St. New Bedford, MA 02740 Phone: (508) 817-4220

Providential Partners, LLC 227 Union St. Ste. 702 New Bedford, MA 02740 Phone: (508) 992-1700

Bay State Physical Therapy/ Milton Chiropractic 375 Faunce Corner Road Dartmouth, MA 02747 Phone: (774) 425-7906 The Black Whale 104-106 Co-op Wharf New Bedford, MA 02740 Phone: (508) 990-7100 Barnum Financial Group 200 Crossings Blvd., Suite #200 Warwick, RI 02886 Phone: (401) 243-8836 Bookkeeping with Grace 2546 Acushnet Avenue New Bedford, MA 02745 Phone: (508) 971-5004 Busy Bees Play Hive 270 Huttleston Ave. Fairhaven, MA 02719 Phone: (774) 202-6804 Chantel Souza, CPA RichardsTimko, P.C. 151 State Road, Unit 2 Westport, MA 02790 Phone: (508) 938-2033

The Donut Factory 102 Rockdale Avenue New Bedford, MA 02740 Phone: (774) 425-4179 The Donut Factory (Fairhaven Location) 7 Howland Road Fairhaven, MA 02719 Phone: (774) 425-4179 Four Paws Up Bakery & Boutique 382 Main Street Fairhaven, MA 02719 Phone: (774) 202-5573 Hair in Motion Cosmetology Academy 128 Union Street Suite 107 New Bedford, MA 02740 Phone: (774) 526-0238 Headshots SouthCoast! 123 Sawyer St., Studio 12 New Bedford, MA 02746 Phone: (508) 789-1897

Marathon Staffing 108 Lincoln St. Boston, Massachusetts 02111 Phone: (617) 823-9449 Mayflower Wind Energy LLC 281 Albany Street Cambridge, Massachusetts 02139 Phone: (508) 589-3557 New Bedford Nutrition 383 Rockdale Avenue New Bedford, MA 02740 Phone: (774) 510-5443 New England Custom Woodworking, Inc. 350 North Street New Bedford, MA 02740 Phone: (508) 991-8038 Port Royal 26 S. Water Street New Bedford, MA 02740 Phone: (774) 202-3225

Ronald J. Silvia - Electrical Contractor 20 Longmeadow Road Dartmouth, MA 02747 Phone: (508) 493-2428 The Whaler Inn & Suites 500 Hathaway Rd. New Bedford, MA 02740 Phone: 5089971231 Whaling City Festival, Inc. 13 Edward St. New Bedford, MA 02740 Phone: (508) 292-7193

Interested in joining the SouthCoast Chamber? Contact Ian Abreu at iabreu@ southcoastchamber.com or call 508-999-5231 to learn how your business can benefit from chamber membership!

Recent Events

1. Guests enjoyed the second annual Business During Hours at the Feast of the Blessed Sacrament.* 2. Guests at the Business Builders Breakfast at Chocolate Com Pimenta. 3. Ribbon cutting at the newest bar in downtown New Bedford, Port Royal. 4. The Juice'd Cafe celebrating the opening of their new location on Kempton Street in New Bedford.* 5. Guests enjoyed the End of Summer Bash hosted by Servpro at their New Bedford location.* 6. Golfers enjoyed the beautiful weather and well maintained course at Allendale Country

Business After Hours Thursday, Sept. 12, 2019 5:00 p.m. - 7:00 p.m. at Valley Top Tavern 1047 Allen Street, North Dartmouth, MA Sponsored by:

Thursday, Sept. 26, 2019 5:00 p.m. - 7:00 p.m. at Hatch Street Studios 88 Hatch Street New Bedford, MA Sponsored by:

Club during the Chamber's Annual Tournament.* 7. Busy Bees Play Hive celebrating their grand opening located in the Lifestyles Plaza in Fairhaven. 8. New Bedford Nutrition celebrated their grand opening at their Rockdale Ave. location.* 9. Guests enjoyed the second annual Business During Hours at the Feast of the Blessed Sacrament.* 10. Guests enjoyed the August Business After Hours sponsored by BayCoast Bank.* 11. Doug Glassman and Jeff Glassman were honored with the Community Leadership Award at the Annual Golf Tournament.* (*photos by Sergio: badmonkeypics@outlook.com)

Upcoming Good Morning SouthCoast to Feature Arts & Culture

The South Coast is rich in history, tradition and boasts a vibrant arts scene with a unique culture distinguishing us from other communities. The October edition of Good Morning SouthCoast will focus on the positive impact the local arts and culture community is having on the progress and vitality of our region as a whole. Join us as we discuss the significance arts and culture has as key

SouthCoast Chamber Events Calendar: members.southcoastchamber.com/events/ Stay up-to-date & register

NEW BEDFORD, MA • Indoor/Outdoor DAVID LEBEAU • Weddings President • Festivals 508-993-1085 • Corporate Events dave@lightworksproductions.net • Theatre

www.lightworksproductions.net

economic factor responsible for generating business development and sustainability throughout the South Coast. We will learn from professionals and experts who can attest to the importance of investing in one of the most captivating assets we offer, a thriving and exciting arts and culture scene. For more information on this program contact, Deven Robitaille at the SouthCoast Chamber at deven@southcoastchamber.com.

Two Upcoming Networking Events to Build your Business The SouthCoast Chamber will be kicking off fall with two great networking events. On Wednesday, September 25th the chamber will be presenting our “Meet Your Neighbor’s” luncheon at the New Bedford Harbor Hotel. This quarterly event includes lunch and the chance to “Meet your Neighbors” by making new connections. The event runs from 11:30 a.m- 1:00 p.m and the cost to attend is $20. Pre-registration is required. On Wednesday, October 16th there will be a Business Builders Breakfast at Adagio Restaurant and Lounge in Fall River. The event will

take place from 8:30 a.m- 9:30 a.m and will include a catered breakfast by StacyCakes and a fun icebreaker! The cost to attend is $15 and preregistration is required. For more information or to register for either event visit www. southcoastchamber.com or contact Ashley Wojtunik at awojtunik@ southcoastchamber.com. Rockland Trust is the proud sponsor of the 2019 Business Builders Breakfast!

Sept./Oct. Featured Member Discount Special Offer from Solshine Yoga Solshine Yoga located inside the Kilburn Mill at Clarks Cove, is not just a yoga studio, they are a unique yoga experience incorporating different styles of yoga, reiki, meditation, aromatherapy, sound healing, energy medicine and more.

127 W Rodney French Blvd. New Bedford MA 02744 info@solshineyoga.org

There’s something for everyone at Solshine Yoga. Classes and Workshops are offered for a variety of different levels – from beginners to more advanced.

We can’t stop with the LOL’s

Find their schedule of classes and workshops at SolshineYoga.org

To set up your discount or to view a complete list of discounts currently available to Chamber members, please visit www.southcoastchamber.com or call 508-999-5231

(Lending Out Loans) ■ Auto Loans ■ Mortgage Loans ■ Business Loans

Visit our website today for more information!

www.firstcitizens.org | 800-642-7515 13

All Aboard: South Coast Rail Breaks Ground - Slated for 2023 Service By: Ian Abreu

The SouthCoast HR Council meets monthly September through May. The council is open to all Chamber members with an interest in human resources. For more information or to register, contact Dorothy Botelho at: dbotelho@southcoastchamber.com or 508-999-5231 ext. 101.

www.southcoasthrcouncil.com Sponsored by:

On Tuesday, July 2nd, state and local officials, as well as members of the South Coast business community, broke ground on Chace Road in Freetown in celebration of the final South Coast Rail approvals (a completed construction plan and a secured funding source). The $1 billion needed to fully fund the SCR "Phase 1" project has been officially allocated in the state's 5-year capital plan, and as such, is expected to start delivering service no later than the fall of 2023. The next four years of the project will entail the commuter rail’s Middleboro Line being extended to New Bedford and Fall River, which will require reconstructing 17.3 miles of the existing New Bedford main line track, and 11.7 miles of the Fall River secondary track. “The Rail to Boston Coalition would like to thank the Baker/Polito Administration, Transportation Secretary Pollack, members of the SouthCoast Legislative Delegation, in particular, Transportation Chairman William Straus, and our Coalition members and partners that never gave up, despite being weary at times,” said

Paul Chasse, Co-Chair of the “Rail to Boston” Coalition and Vice Chairman of the SouthCoast Chamber’s Government Affairs Committee. “The Coalition will move forward using the hashtag #SouthCoastRail2023 and encourage all residents and business owners to do the same, as we move closer to a projected first ridership in September of 2023.” Additionally, and in the spirit of regional collaboration, both the SouthCoast Chamber and Bristol County Chamber Government Affairs Committees will hold a joint meeting on Friday, September 20th at 8:00 a.m. at Matouk in Fall River, where there will be a South Coast Rail update and briefing from Mass DOT SCR Manager, Jean Fox. Ms. Fox will be offering an updated presentation on the SCR progress, and will be more than happy to answer your questions. Matouk is located at 925 Airport Road, Fall River, MA, and seating is limited. You must RSVP with our office by Friday, September 13th if you plan on attending. Please call Ian Abreu at the Chamber office at: (508) 999-5231, ext. 205 to reserve your seat today.

Chamber Announces New Business Educational Seminar Series with Business Coach Don Wilson follow-through, referral communication, and strategic change. Lessons are colorfully titled, with names such as “Do I Listen to My Heart, My Brain, or BOTH?” and “Here’s my card… WHERE’S MY BUSINESS?” Here are the six seminars coming to the SouthCoast Chamber from October 2019-January 2020: The SouthCoast Chamber is proud to introduce business education seminars led by Don Wilson, Sales Educator and Public Speaker, to the South Coast business community. The first in a series of six seminars with take place on Friday, October 18, 2019 from 8:30am to 9:30am, location to be determined. Share some laughs, be inspired, and learn something new! Included in the lineup are Don Wilson’s musical lessons on goal-setting,

Oct 18, 2019 “Do I Listen to My Heart, My Brain, or BOTH?” – Learn how your motivation behind WHY you do what you, and your mindset that dictates your behavior, contribute to your ability to build business and accomplish goals. Nov 1, 2019 “There’s GOLD in Them There Hills!” – Learn how to become an Active Prospector by creating more

consistent daily habits that inspire growth by referral. Nov 15, 2019 “Here’s my card… WHERE’S MY BUSINESS?” – “93% of customers would refer their salesperson, but only 11% of sales people ASK for referrals” – Dale Carnegie. Enjoy a workshop that helps you create your very own referral ask, personalized to your goals and reflective of your style. Dec 6, 2019 “I Can’t Talk Right Now… It’s the HOLIDAYS!” – Clear Expectations + Better Communication = Outstanding Service! We define the value of customer service, how it's delivered, and how to earn REVIEWS online, while being successful, even during the season of excuses: The Holidays!

Jan 10, 2019 “Liquor, and Coffee, and Lunch…OH MY!” – Learn how to network with more focus and purpose using simple concepts that save time and produce more referrals from your network. Jan 24, 2019 “What’s YOUR Woobie?” – Learn how to apply a simple strategy that helps you embrace uncomfortable change, creating new constants that produce new opportunities in life and in business. Seminar tickets can be bought individually at $25 or in a package of all six seminars for $125. Visit www. southcoastchamber.com or contact Deven Robitaille at (508) 999-5231 for registration information.

PFML (Paid Family & Medical Leave) is HERE!

Submitted by: Curtis Nelson, President/Broker, Nelson Insurance & Financial Services Fall River MA The Massachusetts Legislature as part of the “Grand Bargain” passed PFML Paid Family & Medical Leave, and Governor Charlie Baker signed it into law last year. The purpose of the law is to provide Massachusetts workers (self-employed and business owners) with short term medical leave pay and family leave pay. The program will replace a portion of a workers pay up to 20 weeks for a serious health condition and 12 weeks to care for a family member. Payments into the program begin this coming October 1st, but workers won’t be able to make a medical claim until January 1st of 2021 or family leave claim until July of 2021. PFML is going to be funded with a new payroll deduction. The start date for required PFML Paid Family & Medical Leave withholding is October 1, 2019. On that date, employers who do not have an approved exempt private leave plan must begin withholding PFML contributions from employee qualifying earnings. Employers will be responsible for remitting employee and (if applicable) employer contributions for the October 1 to De-

cember 31 quarter through MassTaxConnect by January 31, 2020. Depending on the makeup of your Massachusetts workforce, you may be responsible for remitting contributions for both Massachusetts W-2 employees (full-time, part-time, seasonal) and Massachusetts 1099-MISC contractors. Employers must register on Masstaxconnect. Beginning Oct. 1, 2019, as an employer, you're responsible for: • Reporting wages paid, payment for contract services rendered, and other information about your workforce • Determining contribution amounts for your workforce and for any contribution due from you as an employer where applicable • Making deductions to cover worker contributions from payments you make to your workforce, either as wages or as payments for services from Massachusetts 1099-MISC contractors • Notifying your workforce of the PFML law by September 30th Employers must also display the Paid Family and Medical Leave workplace

poster in a highly-visible location, provide written notice of contributions, benefits, and workforce protections to Massachusetts W-2 employees and Massachusetts 1099-MISC contractors. There are 2 notices; one for employers with 25 or more employees with 1099 employees and one without. The links to both are: https://www.mass.gov/doc/employernotice-for-a-workforce-with-25-or-morecovered-individuals/download https://www.mass.gov/doc/employernotice-to-self-employed-individual-for-aworkforce-with-25-or-more-covered-5/ download Employers must collect signed acknowledgments of receipt of such notice from Massachusetts W-2 employees and Massachusetts 1099-MISC contractors by September 30th 2019. Employers with more than 25 employees MUST contribute to the Medical leave portion.

PFML definition of wages has been aligned to match the definition of wages for MA unemployment. Most foreign visa program workers are covered individuals under PFML. Self employed individuals can participate in the program if they like. The above is for informational purposes only and does not represent a complete guide as to the responsibility’s employers have under PFML as such Employers are encouraged to contact their respective payroll providers, accountants or tax preparers for clarification and guidance. Or contact the DFML Department of Family Medical Leave at (617) 626-6565 hours of operation: 9 a.m.-5 p.m. Questions about making payments – DOR (617) 887-6367 (800) 392-6089 (toll-free in Massachusetts) DOR hours of operation: 8:30 a.m.-4:30 p.m.

Some September 2019 wages may be subject to PFML assessments if paid on or after October 1, 2019.

SouthCoast Chamber 227 Union Street Mezzanine 2 New Bedford, MA 02740

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