Your Holiday Essentials

Before you go

Passports & Visas

You will need a full 10-year British passport (valid for a further six months on return to the UK). The Passport Office may be contacted on 0300 222 0000. British Citizens do not generally require a visa to enter Europe for short visits although please refer to the detailed information on our website with regard to changes made following the UK’s exit from the European Union (EU). Citizens of other countries should contact the embassy of the country they are travelling to for clarification. Newmarket Holidays cannot accept responsibility for entry or travel being refused due to the failure on the part of any customer to produce correct documentation.

Customers With Health Concerns

In order to advise you of any accessibility issues, it is essential that you let us have details of any special requests you may have at the time of booking. Other than A-ROSA ALVA and the new E-Motion ship, The ships do not have a lift and they have several steps leading down to the restaurant and others leading up to the Sun Deck. Therefore, this holiday is unsuitable for passengers who are totally confined to a wheelchair, and may not be suitable for passengers with restricted mobility. Collapsible wheelchairs are most suitable but can only be used for shore use and must be stored in your cabin. Electric scooters are not permitted. If you have suffered from a serious medical condition recently, then you should consult with your doctor about your fitness to travel. No inoculations are required for travel within Europe, and standards of healthcare are good or excellent at all our destinations. Special Requests

We endeavour to comply with any special requests you may have by passing them through to the ship, however, we cannot guarantee that all such requests will be met, since they may be outside our control. Please note that we guarantee your cabin type as booked, and will do our best to accommodate cabin requests, but cannot guarantee a particular cabin.

Travel Insurance

Travel insurance can play an essential part in ensuring you enjoy peace of mind during your holiday, and appropriate cover is recommended on a Newmarket holiday abroad. You don’t need to purchase your travel insurance from us, but we do offer good value, comprehensive travel insurance as detailed in the section on page 89.

Joining Instructions

Approximately 10-14 days prior to departure you will receive your final Itinerary and Joining Instructions, provided all payments have been made. These will include details of your flights, rail timings, ship embarkation point and will tell you anything else you need to know before you travel.

Your journey

Luggage

One piece of airline hold luggage per person is included in the price. Weight and dimension limits will apply and will vary between airlines. We will send you uptodate information about your hold and hand baggage allowance just prior to your departure. Keep your passport, important documents and medication in your hand luggage. Please note that nonrigid suitcases are easier to store within your cabin space.