Travel Insurance

The same enjoyable moments, made even safer

We fully understand that you are eager to reconnect with our wonderful world and to enjoy a memorable river cruise holiday. However, the most important thing to us is your safety and wellbeing. That’s why we only use suppliers that follow the strictest health and safety procedures.

We’ve also committed to a series of wellbeing initiatives to ensure your Newmarket Holiday on an A-ROSA river cruise is not only enjoyable but also safe. With nearly 40 years’ tour-operating experience, you can rest assured that we are well-positioned to ensure your safety and wellbeing in the new world of travel.

COVID Cover Travel Insurance by Allianz

Our new COVID Cover Travel Insurance by Allianz insures you against aspects of your trip that have the potential to be disrupted by the COVID-19 pandemic. For full details of the policy, please visit www.newmarketholidays.co.uk/travel-insurance

Key features of the policy include:

• Cover if you have to cancel or cut your trip short in the event that the insured is quarantined before or during the tour • Cover if you have to cancel your trip due to the serious illness of the insured, a travelling companion or close relative • Cover if you have to cut short your trip because you fall ill • Essential emergency medical treatment if the insured becomes unwell during the trip

Flexible booking policy – amend your booking up to the day of departure

When you book with Newmarket Holidays, we provide that extra peace of mind with our new COVID Protection PLUS flexible booking policy. COVID Protection PLUS gives you the flexibility to cancel or amend your holiday holiday, right up to the day of travel, with no amendment fees to altered or cancelled bookings as a result of COVID-19.

When you have purchased our COVID Cover Travel Insurance by Allianz, you will also be covered by our COVID Protection PLUS flexible booking policy, which will protect you and your money, giving you that extra peace of mind. Benefits include:

• Cancel your holiday with a full refund up to the day of travel if you or any of your party are diagnosed with COVID-19* • Compensation if your holiday itinerary is materially affected, after departure* • Amend or cancel with a full refund of your holiday, up to the day of departure if impacted by COVID-19 through a lockdown where you are not allowed to travel outside of your area* • Amend or cancel with a full refund of your holiday, up to the day of departure if we are unable to fulfil your holiday for any reason • No administration fees applied for amends or cancellations as a result of COVID-19 We are fully ABTA and ATOL protected – our membership of ABTA (Association of British Travel Agents) and our Air Travel Organiser’s Licence, issued by the Civil Aviation Authority, means that in the unlikely event that Newmarket Holidays was to cease trading, you would receive a full refund from one of these bodies (the CAA for flight-inclusive holidays and ABTA if your holiday does not include a flight). Where your refund is provided directly by Newmarket Holidays we will action within 14 days as per the Package Travel Regulations. * for full details of our flexible booking policy, please see www.newmarketholidays.co.uk/wellbeing