AFRICA Quarter 3 2020 | Volume 5
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Growing during a pandemic HOW 06 AGENCIES IS USING TARGETED COLLABORATION TO EXPAND IN AFRICA
FRAGRANCES
INSPIRED BY AFRICA’S VIBRANT BEAUTY AND RICH HERITAGE
EASY, SAFE & GENTLE
SKIN CARE SOLUTIONS
GO ECO-FRIENDLY
WITH NEW COUNTERBALANCE ELECTRIC FORKLIFT
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QUARTER 3 2020 // P&C AFRICA
AFRICA Quarter 3 2020 | Volume 5 | 03
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PHARMACEUTICAL & COSMETIC REVIEW AFRICA
CONTENTS 6 NEWS
Maghreb Pharma Expo scheduled for February 2021 Givaudan Active Beauty unveils a natural salicylic acid Neopac triumphant at Tube of the Year awards
9 INDUSTRY TALK
eshaping realities around Africa’s R post-pandemic recovery
10 FRAGRANCES
22 PHARMA FOCUS:
LAB EQUIPMENT & SERVICES
The importance of water purity with Elga Labwater
24 SKIN CARE
Formulate easy, safe and gentle products Innovate with plant-based, soft-to-touch gelling agents
28 PACKAGING MACHINERY Optimise your factory floor data with data sciences
o6 Agencies continues to secure its future in Africa
29 M ATERIALS HANDLING & WAREHOUSING
Iberchem regroups with the launch of a South African office
First-class solutions for tugger trains
New eco-friendly counterbalance electric forklift
Introducing the fruity-sweet Velberry fragrance from BASF
Symrise establishes a fine fragrance oasis in Paris
Seize the scent of success with Generation Z
10 06 AGENCIES CONTINUES TO
Explore a chemical cocktail of botanical fragrances
SECURE ITS FUTURE IN AFRICA
Ethanol SA talks premium products and superb customer service
24
FORMULATE EASY, SAFE AND GENTLE PRODUCTS
P&C AFRICA // QUARTER 3 2020
3
PHARMACEUTICAL & COSMETIC REVIEW AFRICA
FROM THE EDITOR
THE TEAM EDITORIAL
Olfaction
is a beautiful thing
W
Labwater in our pharma focus on page 22. Because
personal care and cosmetics
water is an essential element to the pharma
industry, fragrance is becoming a
industry, whether it’s used as a raw material or
Water purity matters are highlighted by Elga
fierce contender. In 2019, the global fragrance and
a solvent, a considerable amount of resources is
perfume market was valued at $51bn, according to
devoted to the development and maintenance of
CB Insights’ Industry Analyst Consensus.
water purification systems.
Fragrance is a primary driver in consumer choice.
Easy, safe and gentle skin care solutions are
When it comes to deodorant, body lotion, laundry
discussed on page 24. Whether you’re interested
detergent, shampoo, conditioner and air fresheners,
in formulating leave-on or rinse-off products, our
what a product smells like is consistently rated as a
skin care feature has your needs covered with two
top purchase driver by consumers.
interesting reads. The first focuses on skin and
While oriental florals have remained a preferred
Layout & Design: Naresh Budraj Sub-editor: Katrien Smit Contributors: Jacques Strydom, Marie-Eugénie Bouge Cover picture: AhmedKhalil99 / Shutterstock.com ADVERTISING Sales Executive: Carla Melless +27 (0)83 260 6060 carla.melless@newmedia.co.za Sales Executive: Anita Raath +27 (0)82 976 6541 anita.raath@newmedia.co.za
category has dominated the
hile the growth of the skin care
Editor: Abby Vorster +27 (0)11 877 6038 abby.vorster@newmedia.co.za
earth-friendly ingredients from AECI Specialty
Sales Executive: Candida Giambo-Kruger +27 (0)71 438 1918 candida.giambo-kruger@newmedia.co.za INTERNATIONAL SALES Germany/Austria/Switzerland: Eisenacher Medien Erhardt Eisenacher +49 228 249 9860 info@eisenacher-medien.de Italy: Ngcombroker Giacomo Rotunno +39 370 101 4694 g.rotunno@ngcombroker.com Taiwan: Ringier Trade Media Sydney Lai +886 4 2329 7318 sydneylai@ringier.com.hk CIRCULATION Circulation Manager: Felicity Garbers felicity.garbers@newmedia.co.za
scent in Africa, the fragrance direction is now
Chemicals which are not only easy to formulate
moving towards more organic, natural and herbal
with but also meet the needs of modern skin care
PUBLISHING TEAM
options with an emphasis on natural elements such
brands. The second article looks at a new cold-
General Manager: Dev Naidoo
as shea and cocoa butter, with oud also being a firm
process plant-based gelling agent, designed to
Production Controller: Mandy Ackerman
favourite. These well-rounded scents are centred
create easy-to-apply transparent gels.
Art Director: David Kyslinger
on the growing health and wellness trend that is evident worldwide. You can read more about these consumer trends
JOHANNESBURG OFFICE
Stay safe and enjoy the read!
and interesting developments in the fragrances industry, in this edition of P&C Africa. We talk to o6 Agencies about the company’s African expansion strategy, which is moving fast despite lockdown and the COVID-19 pandemic. Iberchem is also featured
New Media Publishing, Ground floor, Media Park, 69 Kingsway Avenue, Auckland Park, 2092 Tel: +27 (0)11 877 6111, Fax: +27 (0)11 877 6198 POSTAL ADDRESS PO Box 784698, Sandton, Johannesburg, 2146 Published by New Media, a division of Media24 (Pty) Ltd.
in this edition with the launch of a commercial office
MANAGEMENT TEAM
in South Africa, and Marie-Eugénie Bouge, creation
MANAGING DIRECTOR: Aileen Lamb
and communication director of Payan Bertrand,
COMMERCIAL DIRECTOR: Maria Tiganis
shares an interesting article on the influential role of Generation Z on the fragrance industry.
BRAND STRATEGY DIRECTOR: Andrew Nunneley
Turn to page 10 for these and other great articles
CHIEF FINANCIAL OFFICER: Venette Malone
on fragrances.
CEO: MEDIA24: Ishmet Davidson HEAD OFFICE
ADVERTISERS’ INDEX
New Media House, 19 Bree Street, Cape Town 8001 PO Box 440, Green Point, Cape Town 8051 Tel: +27 (0)21 417 1111, Fax: +27 (0)21 417 1112 www.newmedia.co.za
AECI Specialty Chemicals..............................25....................... www.aeciworld.com BASF Holdings South Africa.............................OBC.................... www.basf.co.za CanbiGold........................................................5.......................... www.canbigold.com Ethanolsa.......................................................... 21....................... www.ethanolsa.co.za Iberchem...........................................................15........................ www.iberchem.co.za Java Print...........................................................IFC...................... www.javaprint.co.za Nautica Organic Trading ...............................27........................ www.nauticaorganics.com O6 Agencies SA................................................OFC.................... www.o6southafrica.com Sensetek ...........................................................17........................ www.sensetek.co.za
Pharmaceutical Cosmetic Review Africa is published by New Media four times a year and circulates to manufacturers, packers and distributors of pharmaceuticals, health products, cosmetics, detergents, soaps, toiletries and allied products. The journal is an up-to-date source of reference for company directors, factory and production managers, marketing executives, engineers, import agents, buyers and research personnel. While precautions have been taken to ensure the accuracy of its contents and information given to readers, neither the editor, publisher, or its agents can accept responsibility for damages or injury which may arise therefrom. All rights reserved. © Pharmaceutical Cosmetic Review Africa. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, photocopying, electronic, mechanical or otherwise without the prior written permission of the copyright owners. Pharmaceutical
Cosmetic Review Africa is printed by Tandym.
Copyright: all rights reserved.
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QUARTER 3 2020 // P&C AFRICA
NEWS
Maghreb Pharma Expo to support Algeria’s export strategy EASYFAIRS NORTHERAL, the organiser of
Algiers International Conference Centre. Gathering
OTC products, ingredients, food supplement
Maghreb Pharma Expo has announced new dates
over 200 international exhibitors from 25 countries,
formulas, innovative packaging, medical devices
for its annual international tradeshow for the
this tradeshow will bring ingredients, packaging,
and even dermo-cosmetics. We are deeply
pharmaceutical industry in North Africa.
production lines, cleanroom, turnkey project and
convinced that Algeria and the entire Maghreb
laboratory equipment suppliers together in on place
region, thanks to its strategic position between
Industry Minister, Lotfi Benbahmed, announced
to contribute to the acceleration of manufacturing
Africa and Europe can become one of the largest
that Algeria plans to export an equivalent of
capacities in the region.
pharmaceutical manufacturing hubs in the world.
In this context, the Algerian Pharmaceutical
$5 billion worth of medicines produced in the
Expo organiser, Olivier-Hicham Allard explains:
Our mission as organisers of this event is to support
country. An approach that will be based on regional
“This mission-driven event has been supporting
the region’s pharmaceutical industry as much as we
producers and even on foreign pharmaceutical
the development of the local pharmaceutical
can to achieve this objective.”•
companies present in Algeria.
manufacturing capacities in North Africa for eight
“By 2025, Algeria, through the capacities of its
years and contributed actively to switch the drug
pharmaceutical industry, plans to export quantities
importation costs into regional manufacturing
of drugs equal to that which it imports, to rebalance
investments. We are observing an exciting evolution
its accounts,” Benbahmed indicated.
where manufacturers from the region focused in
Maghreb Pharma Expo, said to be the largest
For more information about the event or to register online, visit www.maghrebpharma.com.
the beginning on pure generic products but are now
pharmaceutical technology tradeshow in Africa,
increasingly looking to extend their portfolio by
will take place from 9 to 11 February 2021 at the
exploring biotechnology manufacturing equipment,
Glatt leads engineering project for Thailand’s Biopolis complex
(flexible process window for optimisation) and customise or scale-up the equipment. Glatt will lead the engineering project and design the biotech process plant. EECi aims to advance and transform existing industries, both within the EEC and in other parts of Thailand, through innovative research and development and advanced laboratory scale technology development to actual industrial application. Innovative agriculture and biorefinery are among the target industries of EECi. Glatt plans and carries out international projects from the enlargement or modernisation of existing production facilities to the construction of whole
THE NATIONAL SCIENCE and Technology Development Agency Thailand (NSTDA) is implementing the national government’s Thailand 4.0 initiative to
new factories. In doing so, the company combines professional engineering
promote strategic biotechnology growth at the country’s Eastern Economic
with sound technical know-how derived from patented process technologies
Corridor of Innovation (EECi
it has developed itself, such as Glatt powder synthesis and fluidised- or
One part of this new Biopolis complex is the GMP Biorefinery Pilot Plant at
spouted-bed methods for granulation and coating processes. The focus of
EECi, for which German engineering company, Glatt was selected to provide the
the projects is on processes in the field of particle design and particle
engineering services. The contract between NSTDA and Glatt comprises the
engineering for the development, optimisation, functionalisation and
conceptual and basic design phases for the GMP biorefinery.
production of powder and bulk goods such as granulates and pellets for food,
The main objective of the GMP biorefinery pilot plant at EECi is to provide
feed, chemicals and fine chemicals and processes for the manufacture of
a ‘non-proprietary (generic) equipment’ platform for private and public
biotechnological and chemical active ingredients for sterile and non-sterile
organisations, as well as regional and international universities to scale-up and
dosage forms of drugs.
validate their laboratory prototypes and perform techno-economic feasibility studies before investing in specific production lines. The biorefinery platform will be designed in such a way that allows users to
Within the competence area of process and plant engineering, the company provides long year competences in biotechnological projects as well as in chemical synthesis engineering and has wide project experience in Asia,
reconfigure the unit operation arrangement (lego box concept) and adjust the
including Thailand, India, China, Vietnam, Bangladesh and other countries,
operating parameters to extreme values to optimise the process conditions
including South Africa.
6
QUARTER 3 2020 // P&C AFRICA
NEWS
Givaudan Active Beauty
unveils a natural salicylic acid alternative OBTAINED BY GREEN fractionation from the natural essential oil of the
crude essential oil of fresh raw material in a completely traceable supply chain.
Wintergreen plant, Neosalyl from Givaudan Active Beauty brings all its
At Givaudan Active Beauty’s Centre of Excellence in Avignon, France, the
benefits in dermo-purification for skin, and shininess and anti-dandruff
company’s phyto-experts begin the
for hair care.
green fractionation process to transform the methyl salicylate and obtain the
Beauty consumers are looking for more natural products, massively rejecting chemicals, as they see natural ingredients as safe and trustworthy.
ingredient. To warrant the authentication of the raw material and the natural origin
According to Mintel, 72% of consumers would be most interested in using
of salicylic acid from wintergreen, the company’s botanical experts apply an
beauty, grooming and personal care products that are made using natural
exhaustive set of analysis named IDPack. It includes botanical observation,
alternatives to synthetic ingredient or natural ingredients adapted in a lab.
DNA analysis, GC/FID and isotopic 14C measurement to clearly identify each
This trend keeps growing in any culture and challenges the composition and
botanical ingredient. The Care Co. is the Southern African agent for Givaudan
origin of personal care ingredients, as of today, three out of four women
Active Beauty. •
are scanning product composition and looking for hero ingredients. In fact, salicylic acid along with hyaluronic acid and retinol, are among the most known ingredients by consumers. Yohan Rolland, global category manager of Givaudan Active Beauty, says: “Due to its exfoliating properties, Neosalyl is a safe and effective peeling agent for a large number of cosmetic purposes for skin care, such as exfoliation, anti-inflammatory and anti-microbial benefits, raising it as the perfect active for acne-prone skin conditions. As a strong keratolytic agent, Neosalyl is also a very good synergistic active for the treatment of dandruff.” Neosalyl is extracted from Wintergreen leaves, sourced by smallholder farmers in Southwest of China, in the Yunnan province. Rich in essential oil composed of methyl salicylate, they immediately produce the
The steps of green fractionation process explained by Givaudan Active Beauty
Neopac triumphant at Tube of the Year awards A GLOBAL PROVIDER of high-quality packaging, Neopac has earned two Tube of the Year awards from the European Tube Manufacturers Association (ETMA). The recognition was received in two of the competition’s most coveted categories: Plastic Tubes and Laminate Tubes. In the Plastic Tubes category, Neopac’s recycled plastic tube took top honours. Part of Neopac’s EcoDesign family of sustainable solutions and suitable for use with cosmetic products, the recycled plastic tubes comprise 64% PCR material derived from household waste such as milk, water and juice bottles, and post-industrial recycled material (PIR) from laminate production waste. These tubes
provide a smaller carbon footprint and lower environmental impact over their lifespan. They are certified by Ecocert and cleared for full food contact by the US FDA. In the Laminate Tubes category, Neopac won for its Stylo polyfoil tube with spatula applicator for Canesten, a Bayer Consumer Health cream for treating athlete’s foot. Features included a special applicator comprising soft TPE material, allowing patients to apply the cream hands-free. This is an important benefit as athlete’s foot is a highly contagious fungal infection. To meet Bayer’s requirements, Neopac incorporated a rotating ring on the applicator
to prevent leakage and protect the product. On-off marking indicates whether the applicator is open or closed and, thanks to a novel ribbing effect, operation of the rotating ring is convenient for all age groups. The polyfoil laminate protects the product against light, air and water vapor diffusion and migration. Notably, the packaging solution was a hit with consumers – approximately 90% found Canesten product application convenient and simple via the enhanced applicator. •
P&C AFRICA // QUARTER 3 2020
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INDUSTRY TALK
RESHAPING REALITIES
AROUND AFRICA’S POST-PANDEMIC RECOVERY The COVID-19 pandemic has undoubtedly eroded the overall improvement in risk-reward scores seen across the African continent, but this should not deter investors. Control Risks and NKC African Economics have just launched the fifth edition of the Africa Risk-Reward Index, which captures the evolution of the investment environment and risk landscape in major African markets.
T
he index offers a comparative snapshot of market opportunities and risks across the continent. It provides a grounded, longer-term outlook of key trends shaping the investment landscape in major African economies, which should inform the strategies of organisations looking to invest in or grow their business in Africa. Investors seeking to minimise risks and maximise rewards are cautioned not to focus on headlines, but rather on specific country, sector and project contexts. While Africa’s recovery may be prolonged and uneven, it could also be transformative.The pandemic’s huge economic cost has triggered a universal drop in reward scores, but the impact on risk scores has been more varied. Ethiopia has seen the largest ratings drops as COVID-19-induced challenges combine with escalating ethnic tensions in the context of a delayed election. Egypt’s risk score has remained relatively steady, but its reward score has been badly hit by the triple blow of the pandemic, low oil prices and plummeting tourism revenues. Algeria’s risk score has improved since the mass protests and landmark elections of 2019, but challenges for its oil-dependent economy have still dragged down its overall score.
Figure 1: How fiscal space impacts recovery time (Source: Control Risks/Oxford Economics/Haver Analytics)
A RECESSION LIES AHEAD The immediate impact of COVID-19 will see Africa experience its first recession in 25 years, but more worrying is the lack of fiscal headroom available to African governments to engage in stimulus spending. For many countries, economic recovery will have to be driven by their private sectors, which were already weak and have only become weaker during the pandemic. “The economic impact of COVID-19 will be varied but the recovery will be even more so” says Jacques Nel, head of Africa macro at NKC African Economics. “The optimists will hope to see a race to the top as governments undertake desperately needed reforms, while the pessimists will see a continent set back more than a decade. The reality will be somewhere in between, with each country finding a unique spot on this spectrum.” EXCITING TIMES AHEAD There are already indications that the scale of this crisis is prompting some welcome reforms. Faced with a volatile global landscape, African governments have a pressing need to develop downstream manufacturing, regional supply chains and domestic capital markets. There are also indications that large portions of the workforce are entering the formal economy to access government financial support and cope with pandemic containment measures.
Some of these trends were set in motion before its outbreak, but COVID-19 seems to have accelerated them. Investors who stay with Africa despite the current downturn will not only have an important role to play in its recovery, but will also see some exciting changes and opportunities. THE GREAT ENABLER Investment into African tech has reached record levels in recent years. These are likely to fall in 2020, a consequence of both recent high-profile sector struggles and the impact of COVID-19 on external finance. However, any such decline should be viewed as an opportunity to reset expectations and approaches, not as an indication that the affected sectors are becoming less attractive. The pandemic has served to emphasise the need for tech and digital solutions across the continent. It has sparked the development of healthcare apps to help fight the pandemic, e-commerce platforms to facilitate life under lockdown, and new payment and microinsurance systems. • Click here https://bit.ly/3hwa13P to download the 2020 Africa Risk-Reward Index.
Control Risks – www.ControlRisks.com NKC African Economics www.africaneconomics.com
P&C AFRICA // QUARTER 3 2020
9
FRAGRANCES
Making the mostt of Africa’s
creative and diverse iverse landscape With a strong understanding of the diverse countries, cities, habits and cultures on the continent, o6 Agencies has adopted a creative and innovative approach to securing its future in Africa. Editor of P&C Africa, Abby Vorster, talks to Richard and Adam Owen – co-owners and father-and-son team – about the company’s African expansion strategy, which is moving fast despite lockdown and the COVID-19 pandemic.
S
INCE INCEPTION, o6 Agencies’ core focus
of supplying fragrances and flavours to manufacturers and brand owners has remain unchanged. The company, which is
based in South Africa, has built up a legacy of trust in offering fragrances and flavours that captivate the African market and ensure longevity and brand loyalty. This has allowed o6 Agencies to widen its product range and fragrance selection for specific categories, servicing all levels of the industry from FMCG to mass market and premium brands. The company’s agility and dynamic team are its biggest assets. o6 Agencies is swift to respond to customers’ needs and highly in tune with current market demands. For example, o6 Agencies has
The dynamic team of o6 Agencies
been able to fill gaps in the market as a result of
international airport has been established in this
TRACKING THE TRENDS
the supply chain challenges brought about by the
area – Eldoret International Airport – which seeks
In the last six months, the growth in Kenya’s export
global pandemic. It has also used the last five
to accelerate economic growth by opening up the
business has had a direct impact on the fragrance
months to refine expansion plans in Africa
region to domestic and international markets.”
trends in the East African market.
through targeted collaboration. Richard explains: “More than one opportunity
Kenya and Tanzania are two of o6 Agencies’
Adam explains: “While the focus previously was
biggest markets in East Africa. According to
on oriental florals, the fragrance direction is now
for expansion has arisen during the lockdown.
Richard, customers in those regions are increasingly
moving towards more organic, natural and herbal
We’re accelerating our growth through a business
looking to source raw materials from South Africa
options with an emphasis on natural elements
associate in Tanzania and we have discovered a
and are getting much better at manufacturing from
such as shea and cocoa butter. These well-rounded
new growth point in the northwest of Kenya, on the
a quality perspective. This has encouraged more
scents are also centred on the growing health and
border with Uganda, where small-scale producers
international business for Kenyan producers, who
wellness trend in the region.”
who are manufacturing high-class bottles and
are now manufacturing for the export market,
tubes are looking to diversify their offerings. A new
particularly Europe.
10
QUARTER 3 2020 // P&C AFRICA
The fragrance industry, like personal care and cosmetics, is no stranger to the clean
FRAGRANCES
Did you know? These unexpected and difficult times have presented the company with an opportunity for investment in Mauritius. In recent years, hundreds of South African businesses have set up offshore companies on the island because of its businessfriendly environment and availability of professional skills. Yet, the days of operating a ‘post box’ offshore company are long gone. As a result, o6 Agencies is in the process of setting up a physical office and distribution hub in Mauritius.
While these key developments are global,
interested in wasabi as a fragrance ingredient
they are already trickling down to East Africa
thanks to its many benefits. The ingredient is not
with consumers moving away from harsh chemicals
only packed with antioxidants, wasabi also has
in favour of ethically-sourced ingredients,
anti-inflammatory and antimicrobial properties.
particularly when it comes to beauty, hair and face care applications. “Natural and nourishing notes are becoming
CANNABIS AND HEMP HYPE The fragrance industry has also been drawn to the
very popular while plant- and food-based raw
positive properties of hemp, with fine fragrances
materials are of great interest. Examples include
and skin care lines based on hemp already booming
raw fig and rice powder, which adds a soft, sweetish
both in South Africa and worldwide.
note to fruity scents and a freshness to florals.
Adam believes that hemp and CBD will also be
Ginger is also on the uptick in male grooming
highly successful in Africa as fragrance and beauty
applications like shaving balms and beard oils, while
care ingredients.
demand is growing for herbal coriander and pine notes,” he adds.
“It is important to differentiate between hemp and cannabis, particularly when it comes to scent and application. Hemp offers dry herbal, bushy and dusty notes and is popular in skin care lines and fine fragrances. Cannabis is characterised by its herbal
The company has built up a legacy of trust in offering fragrances and flavours that captivate the African market
citrus notes and wonderful earthy scent. CBD – the non-psychoactive compound in cannabis – is also being hailed internationally as a wonder ingredient for hair care products,” he says. Based on the proven benefits of CBD to soothe sensitive skin, it is believed that CBD in hair care products may assist with a sore, itchy scalp. This hot, nutrient-rich beauty ingredient is also favoured for hair care applications because it is
beauty movement and is experiencing increased
packed with amino acids that help strengthen
demand for safe, transparent and sustainable
hair and eliminate breakage. “Cannabis is an incredibly versatile plant, which
fragrance solutions. At the end of 2019, IFRA, the International Fragrance Association and global body
we believe will resonate well with the East African
representing fragrance ingredient manufacturers
hair care market.” •
and compounders, published the latest update to its flagship fragrance safe-use programme, the IFRA
Adam also points out that wasabi is another
Standards. Formally known as the Notification of
interesting trend in the global fragrance industry
the 49th Amendment to the IFRA Code of Practice,
that could be of interest to the African market.
it represents the most significant change to the
While the wasabi plant itself has a much sweeter
Standards in many years and includes the updating
and subtle taste than the overpowering spicy
of various allergens, including lyral and lilial.
flavour for which it is known, perfumers are
o6 Agencies – www.o6southafrica.com
P&C AFRICA // QUARTER 3 2020
11
2020/21 P&C Review and Symrise
r o P d u w ct e N Competition
P&C Review and Symrise are unveiling a re-energised New Product Competition that is relevant to all players in the South African cosmetics industry. The 2020/21 P&C Review/Symrise New Product Competition will now be judged according to the following market segments: • Mass/Masstige • Prestige • Privé Label The entries scoring the highest in each of the three segments will all be named winners of the 2020/21 P&C Review/Symrise New Product Competition.
Who is eligible to enter: • Local and international personal care, hair care, skin care, beauty and cosmetics brands, whose products are available in South Africa. • Brand owners, private label or house brands, manufacturers, retailers or distributors who have launched new products between 1 January 2019 and May 2021. All entries will receive confidential reports with extensive feedback from our panel of expert judges, who collectively hold over 100 years’ experience in their respective fields. Each product/range entered into the 2020/21 New Product Competition will be judged on the following criteria:
Entries are now open and will close on 1 June 2021. For more information or to enter, contact Abby Vorster, editor of P&C Review on 071 359 4519 or send an email to Abby.Vorster@newmedia.co.za.
• Formulation design • Regulatory compliance • Packaging • Marketing incorporating social media and digital campaigns.
FRAGRANCES
Spanish fragrance
& flavours group expands in Africa Iberchem South Africa is regrouping to combine the activity of Iberchem (fragrances), Scentium (flavours) and Versachem (colourants and seasonings). This combined commercial office in South Africa is set to boost the company’s already strong presence in the country while catapulting its expansion in East and West Africa. By Abby Vorster
Did you know? Iberchem’s foundation is deeply rooted in Africa. Although the group’s headquarters are based in Spain, where the business was established over 35 years ago, its very first customer was based in Africa. effective technologies for the African market are both environmentally-friendly and proven safe while the proximity and agility of the branch will be of immense benefit to customers throughout the
Iberchem, Scentium and Versachem have been brought together under the name of Iberchem South Africa
T
sub-Saharan African region. “We are here permanently to supply innovative yet cost-effective technologies for fine fragrances;
he Iberchem Group recently announced
With its local stock holding and application
as well as air, home, personal and fabric care
it will expand its presence in the South
labs for the personal care and food and beverage
applications,” says Questiaux. “We are geared
African market by bringing together
industries, Iberchem South Africa is geared to
to supply on short notice and will be expanding
the teams of Iberchem, Scentium
supply customers on short notice. This agility is
our application lab to meet customers’ needs for
and Versachem under the name of Iberchem
highly unique to the group considering its size on
development projects.”
South Africa.
a global scale.
The announcement comes two years after
Since the Iberchem Group first set foot in South Africa in the early 2000s, our activity has been growing steadily
the group acquired 70% of Versachem, a company
A PROVEN TRACK RECORD
specialising in food colourants and seasonings.
Iberchem South Africa will be managed by Quentin
The group recently bought the remaining 30%,
Questiaux, who joined the company in May.
thereby fully integrating Versachem’s activity into
Questiaux is well-known in the African market, with
its portfolio. All three divisions will be temporarily
a proven track record in the flavour and fragrance
accommodated in Versachem’s current offices in
industry. In the coming months, Iberchem South
Pretoria, South Africa until a new location can
Africa will also gradually welcome new members to
be found.
both Iberchem and Scentium.
PROXIMITY AND FLEXIBILITY IN FOCUS
South Africa is a vibrant market that has always
“Since the Iberchem Group first set foot in
been at the forefront of trends,” Questiaux
South Africa in the early 2000s, our activity
comments. “This is why we are building a team that
library, matching the fragrance and flavour needs
has been growing steadily,” says Ramón
is both dynamic and qualified in order to fulfil the
to scents and tastes that resonate with the various
Fernández, CEO of Iberchem Group. “The
country’s standards. Leveraging what has already
ethnicities and consumer groups on the African
moment had come to establish ourselves
been accomplished on the market, I’m highly
continent. This will not only improve response times
permanently in the market to further improve
enthusiastic and optimistic about the future of this
but also the quality of submissions, underpinning
our customers’ experience. Proximity is a key
new branch.”
Iberchem’s already high levels of customer service.•
“When it comes to flavours and fragrances,
The company is also investing in a sensory
element in our service offering. We strive to be as close as possible to our clients, which
INNOVATIVE YET COST-EFFECTIVE
means they benefit from more agility when
Iberchem South Africa’s now permanent presence
developing their product and from faster
in the country brings exciting prospects for the
delivery times.”
fragrance and personal care industries. Its cost-
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QUARTER 3 2020 // P&C AFRICA
Iberchem South Africa – www.iberchem.com
FRAGRANCES
NEW FRUITY BUILDING BLOCK FOR FRAGRANCE CREATIONS Did you know? The innovative top note material of Velberry as well as its competitive pricing meet the high demand for new fragrance profiles. It gives BASF’s customers the freedom to fully exploit their creativity. Velberry is a safe aroma ingredient with a superior toxicological profile – it is readily biodegradable and unclassified according to EU CLP Regulation 1272/2008.
Velberry – a fresh and fruity-sweet fragrance ingredient – is the first fragrance ingredient jointly developed by BASF and its innovation ecosystem partners, for the fragrances and flavours industry.
B
y forming a virtual innovation ecosystem,
to differentiate their fragrances, but also in meeting
ingredients. But fluctuating product quality,
BASF is combining its expertise in
the growing demand for sustainable alternatives
availability and sustainability are constant
chemistry, regulatory matters, and
– at an attractive price,” says Steffen Götz, head of
challenges customers face. By entering the market
research and development with the
the BASF Aroma Ingredients division.
with biotechnology-based aroma ingredients,
strengths of its perfumery and formulation partners. This collaborative approach accelerates the development of new substances for the fragrance industry. There is a high demand among perfumers for new fragrance notes so that they can continuously provide consumers with innovative fragrance
BASF’s Aroma Ingredients division intends to
Our pipeline is full, and additional innovations are already on the way
profiles in personal care products such as shampoos and body lotions, for example. These
provide customers with high-quality products in response to current market challenges. By acquiring Isobionics, an innovation leader in biotechnology which serves the global market for natural fragrances and flavours, and through a cooperation agreement with Conagen, a leader in biotechnology research, BASF has entered the
The experts within the innovation ecosystem
market for natural fragrance and
new products need to give perfumers more
explored the entire palette of BASF chemicals for
freedom in terms of fragrance creations while
molecules suitable for use as fragrances. The large
meeting the growing demands for sustainability,
number of potential candidates called for a strict
ingredients, BASF has broadened its portfolio with
product safety and supply reliability.
selection and prioritisation process.
natural ingredients such as vanillin, nootkatone
Bringing innovative products to market is
“We requested feedback from perfumers, and
flavour ingredients. Known as a leading supplier of synthetic aroma
and valencene. It also intends to advance the
time-consuming, cost-intensive and involves
jointly evaluated the substances subsequent to
technology for biotech-based aroma ingredients
complicated regulatory efforts and financial risks.
developing the most promising candidates. Our
by combining its R&D excellence and broad market
Only a few companies in the industry have the
pipeline is full, and additional innovations
access with the know-how and expertise of
resources required for the extensive research and
are already on the way,” adds Ralf Pelzer, head of
Isobionics and Conagen. •
development process, which is why BASF founded
the new business development unit at BASF
the innovation ecosystem.
Aroma Ingredients.
SUSTAINABLE AND COST-EFFECTIVE
THE BEAUTY OF BIOTECHNOLOGY
“With Velberry, we have succeeded in not only
The fragrances and flavours industry is
meeting our customers’ desire for new substances
experiencing an increasing need for natural
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QUARTER 3 2020 // P&C AFRICA
BASF – www.basf.com
FRAGRANCES
Welcome to L’Appartement Étoile – a fine fragrance oasis in Paris
Symrise created L’Appartement Etoile to re-conceptualise fragrance development as an agile and collaborative creation process. Located in Paris, France, Etoile offers an intimate, inviting ambiance and breath-taking views of the Arc de Triomphe, offering a unique and inspiring space to guests to spark ideas and provide modern solutions in real-time at the on-location lab.
T
he global producer of fragrances and flavours worked with Franco-Israeli interior designer, Deborah Prasquier, who created a contemporary space imbued
with beauty, refinement and serenity, emulating the spirit of Parisian chic. This stylish hub will also provide a home to the creative arts and olfactory culture, bridging the disciplines through exclusive cultural programmes. Planned events include thematic exhibitions, master classes and conversations with iconic speakers and artists to learn, connect and crosspollinate knowledge. At L’Appartement Etoile, audiences including clients of Symrise, perfume lovers, influencers and the media will experience a collaborative space, which encourages exchanges and offers nourishment by way of real creative energy.
FINE FRAGRANCE REINVENTED “It lies in the Symrise DNA to challenge boundaries. We constantly push ourselves to create differently,
continue the Symrise expansion and reinvention of the Fine fragrance category.” •
with more agility and ingenuity. We also believe fragrance inspiration is cultivated through collaboration with other artistic disciplines.
BASF – www.basf.com
L’Appartement Etoile Symrise brings together these ideals of imagination and collaboration in an avantgarde space to spark ideas, create opportunities and bring thoroughly modern fragrance solutions to our clients,” explains Ricardo Omori, senior vice president global fine fragrance, Symrise. Heinz-Jürgen Bertram, CEO Symrise, adds: “L’Appartment Etoile, through its conception, design
Inspiring a new era fine fragrance development, L’Appartement Etoile is Symrise’s stylish hub situated in the heart of Paris, France
and overall ethos, embodies the Symrise values of excellence, creativity and added value. Symrise Fine Fragrance consistently challenges existing ways of
Symrise – www.symrise.com
thinking and I am confident that this new hub will
Tel 011 608 4944 Fax 011 608 4948 Email sales@sensetek.biz
Sensetek.indd 1
2017/03/02 11:50 AM
P&C AFRICA // QUARTER 3 2020
17
FRAGRANCES
Seize the scent of success with Generation Z
For the past two years, the rise of Generation Z has been noticeable in fragrances. This generation of consumers wants to be considered as individuals and not in terms of their gender or sexual identity. Marie-Eugénie Bouge, creation and communication director of Payan Bertrand, explores the influential role of Generation Z on the fragrance industry.
T
he credo of Generation Z is to move away
from the top to the base. A modern way of
from the girl-boy duality. This quest of
formulating perfume with a strong impact from
fluidity continues to influence the number
the moment it’s atomised and which encourages
of genderless or unisex fragrances
light development throughout the day, is to obtain
launched on the market. In the 1990s, the launch of Calvin Klein’s CK
‘perfume block’. This type of fragrance is easy to recognise and wearable by both women and men.
One broke the rules with the use of clean, fresh molecules, considered at the time as ‘technical’ or
ETHICALLY-SOURCED NATURAL INGREDIENTS
‘masculine’, blended with a classic citrus chypre
Genderless or unisex fragrances, inherited from
chord. These days, perfumers are looking for
niche fragrances, also promote the overdose of
balance in the fragrance structure, allowing men
textured ingredients such as vetyver, leather, suede,
and women to wear the same fragrance.
spices and seeds – often natural and sourced in
What’s popular now is eau fraiche, while eau
Did you know? Payan Bertrand has developed its first range of natural actives for cosmetics, under the brand name Creative By Nature. The first natural active in this range is Heliactive By Nature, a patented plant-based extract that acts as a beauty-chrono ritual against photoageing, with genoprotection against UVB, antioxidant, calming and anti-inflammatory benefits. Heliactive is being launched along with a new range of active perfumes dedicated to sun and skin care.
an ethical manner. This resonates directly with
EcoVadis aims to improve corporate environmental
de cologne has also made a strong comeback,
Generation Z, who are more and more concerned
and social practice by leveraging the influence of
popularised by niche brands such as Jo Malone.
about environmental issues, rural populations and
global supply chains.
There is also the use of dry ambery notes in
the wellbeing of animals.
feminine perfume structure, or flowers such
At Payan Bertrand, we have focused on these
In practical terms, since 2008 a strategic development plan has been implemented which
as orris, rose or orange blossom in more
issues for a long time. Over the last decade, we have
aims to work on supply chains in order to improve
masculine creations.
progressively implemented a complete philosophy
our knowledge of raw materials and the way they
and programme of social and societal responsibility,
are grown or produced.
The fruits (mostly pineapple) and a touch of gourmand notes are becoming iconic of the
both in our daily activities and in the development
genderless mood, enhanced by amber overdosed
of new products. This year, we received a Silver
TRANSPARENCY AND UNDERSTANDING
or aquatic notes. They correspond with the will of
EcoVadis Sustainability Rating, which is the world’s
By sharing experiences among key players, we are
young consumers to wear powerful fragrances
most trusted sustainability rating for businesses.
18
QUARTER 3 2020 // P&C AFRICA
developing partnerships and acting collectively to
FRAGRANCES
establish more responsible and traceable supply
number of labels, which confuse consumers
chains. Our partnership with an NGO has already
who are looking for simplicity. As a result, these
taken us a step closer to enhancing our social and
consumers frequently use smartphone apps to help
environmental action plan. This sourcing strategy
them understand the ingredients in their beauty
also allows our perfumers to formulate with more
and personal care products.
ethical premium ingredients. But we go even further, with three key services – the R&I, sourcing and R&D departments –
When it comes to fragrances, the trend is obviously focused on clean alternatives which are not only safe for human use but also for the planet.
working together with a highly-qualified industrial and university network dedicated to sustainable practices and innovations.
Payan Bertrand is highly focused on research and innovation
Genderless or unisex fragrances … promote the overdose of textured ingredients TRENDS BY CATEGORY In fine fragrances, the rise of green tones is noticeable, not only evoking nature and freshness, but also youth, ethical values and dynamism, especially in unisex and masculine fragrances. In feminine fine fragrances, the comeback of white flower bouquets, acting like a breath of spring when atomised, is another
Marie-Eugénie Bouge, creation and communication director of Payan Bertrand
interesting indicator. In home fragrances, major brands now communicate how their perfume is sourced and the sustainable approach thereof. Examples include Reckitt Benckiser’s Botanica or Ambipur, or P&G’s Febreeze – both bear the A.I.S.E. cleaning voluntary sustainability initiative logo as a sign of ethical quality. They also multiplicate the use of natural bases in candle and fair trade ethyl alcohol in reed diffusers. In personal care, the significant rise of
Payan Bertrand holds a Silver EcoVadis Sustainability Rating
100% in natural and organic products
Ethical sourcing of Helichrysum in Bosnia and Herzegovina
The optimisation of our resources, waste management and green extraction are also ongoing
is underpinned by the COSMOS natural
For this reason, at Payan Bertrand, we are
standard, which allows for more hedonism
developing turnkey collections that provide
in fragrance formulations, especially for
consumers with 100% natural, COSMOS natural
fruity tones. This trend is linked to the
fragrances, specifically formulated to perform
new quest of safe and clean products,
in different finished applications. Our turnkey
specifically formulated to protect
collections also avoid the stability challenges so
consumers against a wide range of
often noticed in natural products. We also offer
allergenic, reprotoxic, cancerogenic or
clean fragrances for skin care, formulated to
mutagen substances.
comply with the strictest regulatory
projects for Payan Bertrand which we decided to
requirements worldwide.
implement today to ensure a better tomorrow, in
NEW TURNKEY COLLECTIONS
accordance with our philosophy.
Euromonitor has ranked the top online beauty
that acting today will prepare us for tomorrow. Our
More than ever, at Payan Bertrand we believe
and personal care claims for 2019, placing ‘no
agent in Southern Africa is Natchem. Please contact
CLEAN, SAFE AND VEGAN
parabens’ third and ‘organic’ fifth, while concerns
the company for more information. x•
The rise of vegan-friendly products is no longer
are crystal clear from their order:
the exception of an urban-trendy few, but a slow
1. safety
trend connected to the quest for naturality and
2. transparency
transparency, especially in personal care products.
3. efficacy
Being ‘green’ without transparency will no longer be enough – brands have to clarify a vast
4. ethical sourcing 5. sustainability.
Natchem – www.natchem.co.za Payan Bertrand – www.payanbertrand.com
P&C AFRICA // QUARTER 3 2020
19
HAIR CARE FRAGRANCES
A CHEMICAL COCKTAIL OF BOTANICAL FRAGRANCES
Forests are hot property right now. At the root of this new interest in the woods lies deep-seated human needs plus hard science, which underscores the importance of the sense of smell. Düllberg Konzentra explores the arrival of forest-themed fragrances in personal care, fine fragrances and home care applications.
Did you know? Forests have long occupied a special place in Japanese culture. Shinrin-yoku, ‘bathing in the atmosphere of the forest’, is considered a form of preventive healthcare. In the 1980s, Japanese scientists started studying the beneficial medical effect of forest bathing, and Japanese universities now offer forest medicine as a specialisation for physicians.
We are increasingly seeing … shower gels with a conifer fragrance or candles that bring the forest into the home
O
ur longing for an authentic re-
effect on our health,” says Christian Lüke, head of
notes, shower gels with a conifer fragrance or
engagement with nature has gained
marketing at the Hamburg-based fragrance house,
candles that bring the forest into the home.”
a new focus with forests becoming
Düllberg Konzentra.
the new beaches. For a long time, the
Studies have shown that a stroll through a
As a specialist in essential oils, Düllberg Konzentra has developed a range of products that
sea, coastal areas and beaches were the epitome
forest can lower the heart rate and blood pressure,
of relaxation, recreation, fresh air and a healthy
and significantly reduce levels of the stress
microclimate. Now, people are flocking to forests to
hormone cortisol. Austrian biologist Clemens Arvay
allow consumers to dive deep into the soothing
re-experience a side of nature that is lacking in our
has coined the term ‘biophilia effect’ to describe
fragrance universe of the forest,” explains Lüke.
everyday lives.
the benefits, stating the ‘biochemical cocktail’ of a
This renaissance comes as no great surprise.
creatively harness this topic. “We call this series deep forest. The aim is to
In the forest bathing bath additive, essential
forest has a healing effect on humans. This cocktail
oils of pine needles have been combined with
First, as our awareness of environmental issues
consists largely of terpenes, which are volatile
juniper; cool pine forest focuses on mountain pine.
rises, we are paying more attention to forests
organic substances. These botanical fragrances are
Ingredients such as woodruff and spruce balm,
and woods as original ecosystems and we have
found in herbs such as thyme or rosemary, as well
laurel, tree moss and tree bark have been included
become more aware of the stabilising effects that
as in conifers.
in shower gels for men. Düllberg Konzentra’s
forests and trees have on air and water circulation,
Perfumer Scott Moroschan explains: “You can
perfumers have also developed ideas for scented
temperature, climate, soil conservation and
isolate these fragrances by steam distillation of
candles, which Lüke describes as “incredibly
biological diversity.
needles, cones, twigs or shavings. The essential
soothing and relaxing”.
oils obtained in this way differ depending on the
“It’s like swimming in the forest in the comfort
GOOD FOR HEALTH AND WELLNESS
tree. Each of these trees has its own olfactory
of your own home, and as they are based on
Nature is the best recipe for many things,
fingerprint. Cedar, Swiss stone pine, pine or silver
natural essential oils, they are completely
including recreation. But that’s not all that forests
fir – each variety conveys the idea of forest with an
authentic,” he comments. •
have to offer.
individual scent.”
“Forests, with their smells and dappled lighting, are a pleasure for all the senses. The silence
BRING THE FOREST INTO THE HOME
interspersed with natural sounds has a relaxing
Lüke says forests have arrived in personal care, fine
effect, the green is soothing for the eyes. And, most
fragrances and home care. “We are increasingly
importantly, forests have a discernibly positive
seeing fine fragrances on the market with spruce
20
QUARTER 3 2020 // P&C AFRICA
Düllberg Konzentra – www.duellberg-konzentra.de/en
FRAGRANCES
PREMIUM PRODUCTS
BACKED BY EXCELLENT CUSTOMER SERVICE Servicing a broad range of industry sectors, from laboratory, medical and manufacturing to cosmetics, perfumery and agricultural, EthanolSA is fully equipped to customise ethanol according to clients exacting requirements. We talk to company MD, David Sly to find out more about this family-run business. By Abby Vorster
E
Did you know?
thanolSA has been in operation for a little
servicing South Africa and the cross border and
over three years and continues to go from
international markets.”
strength to strength. “Initially we did a broad scope of
FLAGSHIP PRODUCTS
chemicals and consumables, but later decided
EthanolSA is both an ethanol supplier and
to focus on one channel for the business,”
manufacturer of various grades of ethanol
Sly comments. “Working with ethanol allows us
products. These include absolute, anhydrous,
to sell into a multitude of different industry
UN food grade, denatured and 99% ethanol,
sectors, as ethanol is used in various applications
as well as isopropyl alcohol, perfume base,
and products.”
perfume alcohol and perfume solvents. The
Sly works together with a small team, consisting
company also supplies alcohol extraction
of financial director, Lelisha Smyth; finance and
solvents for the extraction of CBD, THC,
administration manager, Magda Sly, and imports
cannabis, plant and botanical material.
and exports manager, Nick Murray. Together they
Sly explains: “Some of our flagship products
ensure the fastest turnaround times on all orders,
include the Scentburst perfumer’s alcohol bases,
both big and small. Agile and ambitious, the team
and Xtraction – our extraction solvent – which
is constantly looking at how to improve its quality
is alcohol based and ideal for botanical-related
of service and product quality and makes use of
extractions. Scentburst was developed with the
modern technology to drive the business.
assistance of a dear colleague and friend who is a
“There is no order too complicated to handle,” says Sly, adding that “we can assist with all size containments from bottles and drums to flow bins. We also provide tanker-to-tanker services,
EthanolSA has a Shopify store to provide a smoother, convenient experience for clients who need to place their day-to-day orders. Click here to order online from EthanolSA: www.ethanolsashop.co.za. service many large perfume oil supplier companies, in South Africa and cross border.” ALL EYES ON AFRICA EthanolSA’s products are available throughout South Africa and with its growing customer base in Sub-Saharan Africa, in Namibia, Zambia, Zimbabwe and Lesotho, the African market can expect to see more from the company in the years to come. “Our aim is to expand our footprint across Africa. We are also constantly looking at new product development, with the plan to develop and produce quality products that span multiple industries,” concludes Sly. •
senior researcher with two doctorates in chemistry and decades of experience in the cosmetic industry. After trial and error, we believe we have developed a market leading offering and now
EthanolSA – www.ethanolsa.co.za Scentburst – www.scentburst.co.za
P&C AFRICA // QUARTER 3 2020
21
HAIR CARE PHARMA FOCUS: LAB EQUIPMENT & SERVICES
Water purity matters Water is essential to the pharma industry, whether used as a raw material or a solvent in the processing, formulation, manufacture and analysis of pharma products, notably APIs and intermediates. This is why water quality control, in particular the microbiological quality, is a major concern. As a result, the industry devotes considerable resources to the development and maintenance of water purification systems.
T
he quality of the water must be controlled throughout the production, storage and distribution processes, particularly for microbiological and chemical
chemicals (polystyrene and polyethylene), herbal medicines and plant extracts • quantitative analysis – to determine the concentration of an active compound in a sample
contaminants. The requirements for water quality
by measuring the height and/or area of the
are dictated by strict, published guidelines, as part
chromatographic peak
of the United States Pharmacopoeia (USP) and the European Pharmacopoeia (EP), amongst others. The consequences of using impure water, contaminated either by bacteria or trace amounts
• preparation of pure substances for clinical and toxicology studies and in organic synthesis (preparative HPLC) • trace analysis of compounds present in very low
of potentially toxic chemicals may be dire. In
concentrations in a sample, useful in pharma,
the best-case scenario, they may change the
toxicology, environmental and biological studies
concentration of the active ingredient in the final
HPLC is much more efficient than previously
formulation, and in the worst case could even result
used methods to determine drug purity, such
in patient death.
as multiple crystallisation, which required
With the widespread production of
comparatively large quantities of drug for analysis,
pharmaceuticals comes the legislation to ensure
thus concurrently minimising losses in pharma
controlled production and the purity of drugs.
manufacture.
One of the most common techniques used in
Since it can separate compounds, HPLC is also
SWOP AND SAVE WITH LABOTEC
Elga Labwater’s water purification systems are available throughout Southern Africa from Labotec. Based in South Africa, the scientific instrument supply company is currently running a special where it will swap out and recycle your old water purification system free of charge (regardless of the manufacturer). Labotec will also you a great saving of 30% on Elga Purelab water purification systems. This includes the revolutionary new Purelab Quest that delivers types I, II and III water from a single compact system. This swop and save special is available while stocks last, or until end of Dec 2020.
pharmaceutical production to verify drug purity
used during manufacture. It can thus provide critical
globally is high performance liquid chromatography
starting products for the manufacture of new drugs
(HPLC). This technique is widely used in the
as well as aid the characterisation of molecules
phases (CSPs). The ability to prove the purity of
following areas of pharma manufacturing:
(lead compounds) that have the potential to be
enantiomeric molecules, a standard procedure in
• qualitative analysis – separation of thermally
manufactured into drugs.
pharmaceutical assays, is one for which HPLC is
This technique can also be used to separate
particularly suited. The most popularly used CSPs in
e.g. drugs (aspirin and ibuprofen), salts (sodium
enantiomers – these are molecules that are mirror
pharma chemistry are polysaccharide benzoate and
chloride), proteins (egg white or blood), organic
images of each other, using chiral stationary
phenyl carbamate derivatives.
unstable chemical and biological compounds,
22
QUARTER 3 2020 // P&C AFRICA
PHARMA FOCUS: LAB EQUIPMENT & SERVICES
Produced using reclaimed materials, the Purelab Quest from Elga Labwater is highly compact, intuitive to use and easy to install
UNIQUE LAB WATER SYSTEM
The Purelab Quest delivers types I, II and III
To adhere to chemical and microbiological quality
water for the widest range of lab applications. In
standards, the feed water for pharma processes,
its development, the Purelab Quest was tested
including for HPLC separation and analysis, must
through 150 000 cycles of dispensing. This is
meet the requirements of the national primary
equivalent to over 20 years of lab use.
drinking water regulations (NPDWR; 40 CFR 141),
As research and development is at the heart of
or the water regulations of the World Health
Elga, its global network of engineers and scientists
Organization drinking water guidelines.
are dedicated to produce the desired lab water
The Purelab Quest delivers types I, II and III water for the widest range of lab applications The grade of water quality required during manufacture will depend on the administrative route of a particular drug. For example, the EP and USP provide quality standards for grades of water for pharmaceutical use. These are divided into
• t ype I, or ultrapure water (18.2MΩ-cm) for analytical applications such as HPLC, cell culture, tissue culture or molecular biology techniques • t ype II, or pure water for applications including general reagent preparation, buffers, pH solutions, histology and general chemistry • t ype III or reverse osmosis to permeate water
needed within seconds with fast flow rate, using
for glassware rinsing, water baths, autoclaves,
multiple quality sensors, while allowing for
hydroponics and as feed water to Type 1 systems.
simple maintenance.
Water is delivered at 1.2ℓ a minute, and the system enables volumetric dispensing, which means researchers can multi-task rather than wait
Did you know? Instead of distillation, water purification systems can now be used to produce water for pharmaceuticals and pharma analysis, resulting in lower costs and more sustainable water production. Elga Labwater has published a white paper on which grade of water to use for different pharmaceutical applications. Click here to download a copy: www.labotec.co.za/white-paper
water for injections (WFI), purified water, and water
for the water to dispense. Volumetric control is available from 100mℓ to 7ℓ. With multiple purity sensors, inbuilt periodic recirculation Purelab Quest provides lab water that is beyond question for research labs world-wide. Mope Alo, product manager at Elga LabWater, comments: “The Purelab Quest produces all types of laboratory water directly from a tap water input. It has been highly tested, uses proven designs and offers unrivalled value and reliability. Feedback from researchers is that the unique water system is
for preparation of extracts. Elga LabWater has a unique water system that
The Purelab Quest can be used for:
intuitive, effortless and ingenious.” • MULTIPLE USES AND BENEFITS
not only delivers all three types of lab water for
The Purelab Quest is highly compact, intuitive to
every application in the lab, but also produces the
use and easy to install. Reclaimed materials have
water directly from a tap water input. This makes it
been used to manufacture the water system,
the most compact, easy to operate and economical
which offers remote monitoring through Aquavista,
water system available.
Veolia’s cloud-based digital solution.
Elga LabWater – www.elgalabwater.com Labotec – www.labotec.co.za
P&C AFRICA // QUARTER 3 2020
23
SKIN CARE
EASY, SAFE AND GENTLE SKIN CARE
Whether you’re looking to develop leave-on products like serums, eye creams and masks or wash-off options such as micellar waters, toners and face cleansers – AECI Specialty Chemicals has got you covered with cosmetic ingredients. The ingredients discussed in this article are easy to formulate with and both gentle and safe. By Jacques Strydom
O
ne of the most vital components of
on the cleansing power of the product, its
solutions that are more forgiving to the skin,
any skin care routine is moisturisation,
effectiveness on different types of dirt, the skin feel
while still being effective cleansers. Dow’s range
seeing that active moisturisation has
after washing and the product’s foaming nature.
of EcoSense surfactants are a family of naturally
been linked to younger-looking skin.
sourced, readily biodegradable surfactants. They
There are two apsects to moisturisation:
MODERN vs TRADITIONAL CLEANSERS
have been specially developed to help create end-
1. cleansing in a way that does not strip the skin of
Traditionally cleansers were based on sulphates
use formulations that offer optimum performance
(e.g. sodium laureth sulphate or SLES), which are
with excellent sensory appeal. Belonging to the
effective surfactants, but can easily lead to dry and
family of alkyl polyglucosides, EcoSense products
exposed skin, if used at high levels or not paired
can be used both as primary and co-surfactants
with mutualistic surfactants and emollients to
in a variety of cleansing applications, such as
is the surfactant. The choice of surfactant will
counteract the harshness. These days, many skin
shampoos, body washes, facial cleansers, liquid
determine or at least have a dominant impact
care brands have opted to go with milder surfactant
hand soaps and baby wipes.
its natural moisture barrier 2. applying lotions and potions that will restore and further moisturise the skin. The primary component to almost any cleanser
With their improved environmental
Table 1: Bubbly Boost cleansing stick formulation
profile, EcoSense surfactants provide a
Phase Ingredient
INCI
Wt%
new solution to help meet consumers’
A Water SoftCAT Polymer SK-MH Methocel E4M Polyox WSR-205 Glycerin
Water/Aqua 21.69 Polyquaternium-67 0.20 Hydroxypropyl Methylcellulose 1.50 PEG-14M 0.10 Glycerin 20.00
growing demands for personal care
B Pureact I-80P Dowsil 2511 Sodium Stearate OP-100V Kaolin EcoSense 3000 Empigen BS / FA
Sodium Cocoyl Isethionate 20.00 Bis-PEG-18 Methyl Ether Dimethyl Silane 2.00 Sodium Stearate 4.00 Kaolin 2.00 Decyl Glucoside 13.00 Cocamidopropyl Betaine 3.00
rinse-ability.
C
Dowsil AMS-C30 Sweet Almond Oil CA (659831) Dowsil 2503
C30-45 Alkyl Methicone (and) C30-45 Olefin Prunus Amygdalus Dulcis (sweet almond) Oil Stearyl Dimethicone (and) Octadecene
D
Puricolor Orange AOR7 FDA CI 15510 (0.3% in water) Neolone PH 100 Phenoxyethanol Hydrolite 8 Caprylyl Glycol Natural Abrasive Blend Medium-Fine Prunus Armeniaca (Apricot) Seed Powder 697343 Orange Douce Perfume
2.00 4.00 2.00 1.00 0.83 0.68 1.00 1.00
Ideal for the face or body, this convenient stick gently cleanses and exfoliates the skin with a smooth after-feel
24
QUARTER 3 2020 // P&C AFRICA
products that are milder to the skin and hair and are naturally derived. These surfactants also offer additional benefits like excellent flash foaming and improved The bubbly boost cleansing stick featured in Table 1 is an example of a trendy and innovative product that can be formulated using EcoSense surfactants. This prototype has been formulated for the face and body, acting as a convenient stick that gently cleanses and exfoliates the skin, leaving it with a smooth afterfeel. As a low-water, solid formulation, the cleansing stick is also an effective makeup remover. To build the structure of the stick, a blend of three cosmetic waxes are used.
SKIN CARE
used in large quantities, to create a barrier on the skin, guarding it against transepidermal water loss. This is one mechanism of moisturisation. Another mechanism is humectancy, which is the process of drawing moisture to the skin. Humectants like glycerine, propylene glycol or Dow’s cosmetic waxes can be used with Aculyn Siltouch to increase the inherent moisturising ability of a skin cream in the easiest possible way. Not only is Siltouch a brilliant ingredient, it is also a handy tool for any R&D chemist. Due to its cold-process nature and ability to form emulsions in seconds, it is the perfect tool to test different mixtures of emollients, without needing to do Dowsil 2511 helps reduce tackiness, while
The ingredient acts as an emulsifier, thickener and
HLB calculations. Furthermore, due to its inherent
acting as a humectant. Dowsil 2503 is a silicone
emollient all in one.
stability, different active materials can be tested
wax that melts at the temperature of the skin,
Creating serums, creams and masks is a breeze
and showcased in this chassis, giving the chemist
allowing ease of application and Dowsil AMS-30
with Siltouch, due to its inherent versatility and
has a high melting point, which gives the stick its
compatibility with most emollients and other
structural integrity.
cosmetic ingredients. Whether the requirement
like to learn more about Ecosense surfactants,
quick and valuable feedback. Contact AECI Specialty Chemicals if you would
is a thick, white moisturising cream with a high
Siltouch rheology modifier or related solutions for
SERUMS, CREAMS AND MASKS
oil content, or a light translucent serum carrying
your skin care needs. •
Formulating leave-on products have
an active component – Siltouch is the simplest
never been easier, with AECI Specialty Chemical's
solution, whilst also being high-tech.
Siltouch rheology modifier. This cold-process
The type of moisturisation needed can be easily
emulsifier is capable of creating various
tailored with this just-add-water base ingredient.
textures in minutes.
More substantive emollients like mineral oil can be
AECI Specialty Chemicals – jacques.strydom@aeciworld.com Charmaine.dupreez@aeciworld.com Dow – www.dow.com
P&C AFRICA // QUARTER 3 2020
25
SKIN CARE
Clearthix S can be combined with hyaluronic acid, which was found to increase the viscosity of the gel
Plant-based,
soft-to-touch gelling agents Alchemy Ingredients’ gelling agents are known for their soft and non-tacky afterfeel. Clearthix S is a new cold-process ingredient from the range, designed to create easy-to-apply transparent gels.
I
n recent years, Cosmetics Europe has
of consumers are refusing to use acrylate polymer-
Southern Africa by Carst & Walker and specialises
registered a decrease in the use of microplastic
% Sucrathix VX in waterIt is also containing products, requiring manufacturersViscosity to in vs. texturising agents and emulsifiers.
beads at around 82%.1 However, environmental
search for alternatives.
concerns about water-soluble plastic-derived polymers, which they suspect to be a threat to marine life. Under current guidelines, these compounds are not considered pollutants, but an increasing number
well-established in the area of oil-gelling, due to its
300
Viscosity(cP)
organisations are now expressing their
350
256.8
321.2
numerous options for producing transparent, shiny
250
200 EXPERTISE IN NATURAL GUMS
oil-based gels.
150 Based in the United Kingdom, Alchemy Ingredients 100
116 Alchemy Ingredients has been working on
49.2 was created with the aim of helping formulators
alternatives to plastic-based polymers for a decade.
to develop innovative products despite growing
The company quickly identified natural gums as a
market restrictions. The company is represented in 0.5
viable 1alternative although 1.5 some improvements 2
50
0
% Sucrathix VX
Table 1: Hydration boost sheet mask
Phase Ingredient INCI %
Euxyl PE 9010
Phenoxyethanol, Ethylglycerin 1.00
30
25
Hazy
20 15 10 5 0
20
Temperature (˚C)
70
Synergy between HA and 1.5% Clearthix® S sity cps
QUARTER 3 2020 // P&C AFRICA
Clear
Figure 1: Sucraclear HC-31 – effect of the temperature
Alchemy Ingredients’ transparent gel is ideal for sheet masks packed with actives for a hydrating boost
26
35
Viscosity (Pa)
A Clearthix S Cellulose Gum, Algin 1.25 Hydratagel G Glycerin, Water, Sodium Hyaluronate 7.50 Water Aqua 82.25 SkinBlitz Water, Salvia hispanica 3.00 Seed Extract, Trehalose, Galactoarabinan, Glycerin, Xylitol, Sodium Phosphate, Sorbitol Gla Amy AQ Water, Prunus armeniaca 5.00 (Apricot) Kernel Extract, Prunus serotina (Wild Cherry) Bark Extract, Prunus spinosa Wood Extract
25000 20000 15000 10000
Viscosity vs. % Sucrathix VX in water
350
256.8
250
321.2
SKIN CARE
200 150 100
116
49.2
50
0
0.5
1
% Sucrathix VX1.5
35
300
Clear
30
321.2
200 150 100
116
49.2
50
0.5
1
Hazy
% Sucrathix VX1.5
2
Figure 3: Viscosity of gels made with Sucrathix VX
20
had to be done to 15 make them more suitable for cosmetics. Indeed, at the time,
35
masks, or in hydrating gels for leave-on face or body products. ClearThe lightness of the gels also makes them ideal for eye gels. 30
xanthan gum was widely used for this purpose, sometimes damaging the 10
Sucrathix VX and Clearthix S specifically can be used in emulsions where
sensory feel and attractiveness of the products.
they impart a 25 gel-crème fresh feel whilst stabilising the product (see Figure 3). Hazy
5
Viscosity (Pa)
Viscosity (Pa)
256.8
250
0
25
Furthermore, physical exfoliants can be used with Sucrathix VX to create scrubs.
WHY NATURAL GUMS? Among the existing0 alternatives to gel water, starches are efficient thickeners, 20
70
yet a high use level is required, and they do not normally produce transparent Temperature (˚C)
gels. Clays can give highly thixotropic and non-tacky gels but require high heat for activation.
Synergy between HA and 1.5% Clearthix® S
20
See Table 1 for formulation inspiration of hydrating transparent sheet mask gel designed with 15 Clearthix S. • Reference: 10 1. All you might want to know about the CE survey on plastic microbeads used in wash-off products – FAQs – https://cosmeticseurope.eu/how-we-take-action/leading-voluntary 5 actions/ce-survey-faq, seen on the 28/05/2020
0
25000
20
20000
Temperature (˚C)
15000
70
10000 5000
0
0
2
4
6
% of 1% Hyaluronic Acid
Viscosity of combined
8
Alchemy Ingredients – www.alchemy-ingredients.com Carst 12& Walker – www.carst.co.za
10
HA in water alone
Figure 2: Effect of hyaluronic acid on the viscosity of Clearthix S gels Natural gums refer to a range of plant-produced polysaccharides, which are commonly extracted from the seeds, bark, or leaves of trees, or from algae. Some of them exhibit a capacity to create three-dimensional networks in water, making them very good gelling agents and stabilisers for cosmetics and personal care products. Synergies have been observed when specific natural gums are combined, leading to better textures and rheology. Additionally, some natural gums can go through modifications to improve their efficacy. For instance, cellulose gum or carboxymethylcellulose (CMC) is obtained from a reaction between cellulose and chloroacetic acid to achieve better hygroscopicity. For projects where a soft afterfeel is needed, Alchemy Ingredients has developed Sucraclear HC-31 (INCI: Cellulose Gum, Chondrus Crispus Powder (Carrageenan), Ceratonia siliqua Gum, Glucose) and Clearthix S (INCI: Cellulose Gum, Algin).
Synergy between HA and 1.5% Clearthix® S
Viscosity cps
Viscosity cps
Viscosity vs. % Sucrathix VX in water
350
2
Viscosity(cP)
Viscosity(cP)
300
25000 20000 15000 10000 5000
0
0
2
4
6
% of 1% Hyaluronic Acid
8
10
12
Organic Raw and Refined Shea Butter Viscosity of combined HA in water alone Avocado Butter Organic Grape Seed Oil Organic Castor oil Hydrolysed Wheat Protein Olivem 1000, 900 & 300 Rhassoul & Bentonite clays BTMS
Natural Hair Care Ingredients
Sucraclear HC-31 does not require neutralisation and is pH-resistant at a value as low as 4 and as high as 10. For the best transparency, heating the water phase to 70°C before dispersion is recommended (see Figure 1). In
www.nauticaorganics.com 083 266 2657
addition, the gels are resistant to electrolytes. Clearthix S, Alchemy’s newest cold-process product, contains sodium alginate, which is rich in the hydrating ingredient mannuronic acid. It can be used in formulations that have a pH ranging from 3 to 9 and is electrolyte resistant. To obtain a rheology even closer to carbomers, Clearthix S can be combined with hyaluronic acid, which was found to increase the viscosity of the gel and input a soft silky feel to products (see Figure 2). SOFT AND SILKY Clearthix S, Sucraclear HC-31 and Sucrathix VX are all COSMOS-approved and already very popular for their texture. They can be used in rinse-off formulas like
P&C AFRICA // QUARTER 3 2020
27
PACKAGING MACHINERY
Optimise your factory floor data with data sciences
Industry 4.0 and IIoT have been buzz words for several years and are being implemented on more and more machines. As a result, a huge amount of data is now available – from machine data and data of the production process to data regarding the manufactured product.
internet — such as assembly line machinery — and bringing them online, enterprises now have the opportunity to create new efficiencies by applying the intelligence of IT to the physical assets of OT systems.
Did you know? Omron Electronics is the South African subsidiary of Omron Corporation, a global leader in the field of automation. Omron supports manufacturing innovation by providing advanced automation technology and products, as well as through extensive customer support, to help create a better society.
D
Project phases of the standard approach used by Omron data scientists
TRANSFORMING DATA INTO INFORMATION In order to extract and present the data timeously
ata is easily collected and stored, but in
its relationship with operational technology (OT).
and in the correct format, significant effort is
most cases the data pipeline stops there
In simple business terms, IT refers to the
required for the transformation process. This
resulting in hardly any value extracted
application of network, storage and computing
should be done in close collaboration with data
being from the data. The data pipeline
resources toward the generation, management,
scientists, who know how to tame the data, and
is often not completed in a proper way so that the
storage and delivery of data throughout and
domain experts of the manufacturing process, who
right people can easily exploit the value within the
between organisations.
understand the story behind the data.
Once the data is transformed into information, a solution can be developed that adds value in the long run
a solution can be developed that adds value in the
Compared to IT, OT is unique in that related
approach (see Figure. 2) to obtain the best project
data. It’s also a challenge to extract the value not to drown in the flood. Collecting and storing of data is simply not enough to monetise the investments in Industry 4.0 and IIoT infrastructure. Getting the maximum value out of data and keeping an overview of streams goes beyond standard statistical methods and tooling. Manual analysis and creation of dashboards and reports are not sufficient. The dashboards become too complicated and don’t show the right information at the right time and in the right way.
Once the data is transformed into information, long run. TAILORING IS NEEDED Industrial data science is a fairly new discipline and there is no one-size-fits-all solution as yet. Each solution and application require tailored data analysis and modelling to obtain the maximum result. Data scientists at Omron follow a standard
hardware and software are historically designed to
results and manage the expectations. The approach
controller can detect present deviations and
do specific things: control heat, monitor mechanical
is based on the CRISP-DM model. CRISP-DM is the
problems, they are not suitable to predict future
performance and trigger emergency shutoffs to
acronym for cross-industry standard process for
problems. Machine controllers are not suitable
name a few. Typically, this is done through industrial
data mining and is widely used.
to combine available information and perform
control systems (ICS) and supervisory control and
The routines implemented in a normal machine
advanced analytics on it.
data acquisition (SCADA). While IT and OT have historically made up
IT-OT CONVERGENCE
separate aspects of modern organisations, a
Most organisations understand the roles and
phenomenon known as IT-OT convergence is
functions of information technology (IT), yet it’s
changing this. Because IoT technology is
worth expanding on IT in the context of
taking assets not typically connected to the
28
QUARTER 3 2020 // P&C AFRICA
It is challenging to use the potential of (big) data. Just collecting it and simply displaying some graphs is not sufficient as demonstrated in this article. •
Omron – industrial.omron.co.za
PACKAGING MACHINERY
FIRST-CLASS SOLUTIONS FOR TUGGER TRAINS
With the industry train tugger train, Jungheinrich provides its customers with high-end engineering from the Black Forest – a mountainous region in southwest Germany. Neumaier specialises in providing custom-made solutions for customers.
The customer load carrier does not have to adapt to the tugger train … the tugger train adapts to the load carrier and the customer’s needs
Jungheinrich and Neumaier are collaborating to offer customers the industry train tugger train
I
nnovative tugger train solutions, tailored to
and individually designed goods carrier systems.
A PERFECT FIT
the individual needs of customers, are the result
Two different chassis types are available for indoor
Matthias Maurin, head of product segment tow
of a new collaboration between Jungheinrich
and outdoor deployment. The load capacity is
tractors at Jungheinrich AG: “The industry train
and Neumaier.
up to 3t per goods carrier. Various goods carrier
tugger train from Neumaier is a perfect fit for us
Based in Hofstetten, Germany, Neumaier
systems are available for pick-up and transport of
and our philosophy. As a solutions provider we want
specialises in the development, construction
customer load carriers, from simple C and E frames
to offer our customers the best possible solution.
and manufacture of machines and equipment
with adjustable fork arms to highly complex goods
With Neumaier, we now have a cooperation
for intralogistics. Along with tugger trains, it
carrier systems for the transport of several trolleys
partner and can do just that with the industry
also provides rotating drivers’ seats for forklift
in one goods carrier.
train tugger train.”
FUTURE-PROOF TECHNOLOGY
Neumaier, adds: “We’re very pleased to be
trucks and develops and produces comprehensive automation solutions for intralogistics. With a comprehensive portfolio of materials
Bernd Neumaier, managing director of The customer load carrier does not have
cooperating with Jungheinrich. Meeting customers’
handling equipment, automatic systems and
to adapt to the tugger train; instead, the tugger
needs has always been at the heart of what our
services, Jungheinrich is able to offer customers
train adapts to the load carrier and the
company does. Our internal development and
tailored solutions for the challenges posed by
customer’s needs.
construction departments along with our own
Industry 4.0 By adding the Neumaier industry train tugger
Together with the Jungheinrich EZS electric tow
sheet metal production enable us to manufacture
tractor with up to 28t of traction, the industry train
individual solutions. With Jungheinrich, we now
train to its portfolio, Jungheinrich will be able to
tugger train is a high-performance intralogistics
have a partner on our wavelength who wants to
better meet increasing market demands in the
solution. All components in the tugger train are
offer customers custom-made, comprehensive
tugger train segment. In the future, the company
interconnected and function as one machine.
solutions – including in the tugger train field.” •
will offer efficient solutions that are specially
High safety standards, innovative future-proof
designed to meet customers’ requirements.
technology and a high level of customer orientation
Neumaier’s industry train tugger train is a combination of standardised chassis components
guarantee the customer a stable and safe process for internal material supply.
Jungheinrich – www.jungheinrich.co.za Neumaier – www.neumaier-industry.com
P&C AFRICA // QUARTER 3 2020
29
HAIR CARE MATERIALS HANDLING & WAREHOUSING
The sleek and nimble Mitsubishi forklift is available in sub-Saharan Africa from Masslift Africa
Go eco-friendly with new counterbalance electric forklift
In August, Masslift Africa, the sole distributor of Mitsubishi forklifts in Southern Africa, announced the launch of the new counterbalance electric forklift truck series. The new series will encompass the Mitsubishi forklift features, which users have come to know and love over the years, along with new technology to drive operations forward.
W
ith an increasing demand
FEATURES AND BENEFITS
also produces a significantly extended shift life.
for state-of-the-art forklift
With a load capacity of 1.0t to 2.5t, the latest
The forklift also includes regeneration on downward
technology, this sleek and
FBCB electric truck series focuses on the simple
slopes, when coasting, reversing or breaking and
nimble forklift has been
movement of goods and ensures steadfast
ultimate battery protection by restricting hydraulic
specifically designed to render low operating costs
performance for all practical business needs. This
usage when the battery is running low. Customers
and reduce maintenance requirements to boost
ergonomic forklift also comes with an eight-year or
also have the option of a wide array of attachments
economic productivity.
12 000-hour warranty.
such as pallet handlers, bale clamps, paper roll
A range of new features have been adopted in the
clams and/or foam clamps, a lateral battery
standards of safety, reliability and sustainability
new FBCB series. These include:
extraction process, a waterproof rating of IPx4, a
in the industry. These standards are translated to
• auto torque to help drivers travel up ramps
blue LED safety light and full
key features in the new FBCB series with driver
• pitching control and hydraulic cushioning to
AC system.
safety being a key concern. Forklifts in the new
secure drivers when travelling over rough or
FBCB series boast a range of new safety features
uneven surfaces
Mitsubishi is well known for meticulous
that enhance flexibility, manoeuvrability and overall comfort for the driver. According to Masslift Africa CEO, Marco Caverni, the new FBCB forklift offers a wide choice of
• travel interlock and safety cruise options to limit driver faults
Caverni. “Clients can look forward to a sleeklooking forklift and knowing Mitsubishi – it will be incredibly reliable!” •
ECO-FRIENDLY AND CUSTOMISABLE Designed to use as little energy as possible, the
forklifts offer a choice of operation modes which
smooth-driving FBCB series aims to enhance
can be adjusted to match the drive characteristics
battery longevity and quality. This particular unit
to the workplace, conditions and the skill level and
contains new lithium-ion battery technology, which
preference of the operator,” Caverni explains.
is not only an environmentally friendly option, but
QUARTER 3 2020 // P&C AFRICA
benefits to our clients in the African market,” adds
• new travel speed and tilt control features.
to meet the needs of your business. The new
30
perspective. We are excited to bring these
• a load indicator and overload warning system
options and attachments. “These allow the truck to be precisely specified
“These customisable operation characteristics can be greatly beneficial from an innovation
Masslift Africa – www.mitsubishiforklifts.co.za
From one
brave team to another‌ Thank Thankyo you u to everyone in everyone in manufacturing and manufacturing and essential ices essential serv services for keeping keeping tthe for he machines machines run running ning and shelves shelves sto stocked, and cked, during the COVID-19 COV ID-19 shutdown. the
You are the unsung heroes!
Our #PurplePeople salute you!
31
P&C AFRICA // QUARTER 3 2020 New Media, a division of Media24 (PTY) Ltd.
Caring for your Customers – Our promise. In today’s increasingly fragmented personal care market, consumers expect more than excellent personal care products. www.basf.co.za www.grow-africa.co.za 32
QUARTER 3 2020 // P&C AFRICA