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Energy How one company keeps up with the complexities and ever-changing policies and laws of the property industry
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ban on the purchase of natural gas boilers is expected by 2026 in favour of hydrogen. It’s part of the government’s race to reduce the use of fossil fuels and reach its net zero target by 2030. And, as of 2025, no gas boilers should be installed in new-build UK homes. But the conditions of the ban, and its dates, are changing frequently. Landlords and lettings agencies need to keep their eye on such regulations as it could cost thousands if they fail to meet criteria, and the switch from natural gas to hydrogen is something they’ll need to budget for. The gas boiler ban is a perfect recent example of how important it is to stay up to date in the property industry. But many laws and regulations are consistently being updated and altered and it can be hard to keep up. Gas, heating, and electrical industry specialist Sham Singh, Director at CRS, commented: “As with all industries, the gas and heating industry is evolving to tackle the challenges of climate change and reduce pressure on the world’s resources.” For busy landlords and agents, it can be near on impossible to juggle maintenance, repairs, customer services, inspections, admin, and all other related property activity. “Landlords and agencies still need to keep up with their legal responsibilities,” says Sham, who is continuously helping transform the industry for the better of people who 70 | NICHE
own and manage properties. Here’s how CRS works their magic.
Smooth operators
Multiple documents, such as gas safety certificates, are required for every property annually or upon change of tenancy. Sham reduces the stress for all parties with his services at CRS by sorting out all the paperwork and legalities. The team keeps up to date with changes in the industry, pursues new qualifications, flexes around the development of the national infrastructure and changing times, whilst adapting to the evolving ways in which people prefer to communicate. The upcoming redesign and re-release of service plans at CRS have also been made with landlords and agencies in mind, covering all of the legal bases with regard to gas and electric, and keeping landlords informed about any recommended work in their properties. It’s reduced admin for agents in terms of having engineers attend to issues through free diagnostic visits, improving the customer experience for tenants, and becoming an attractive USP for future tenants. “When clients pay monthly, they get all diagnostic visits, and mandatory certification at no extra charge. They must have all the safety certificates done annually anyway, and our monthly service offers great savings on that.” A typical example of an HMO (house of multiple occupancy) would require EICR, fire/smoke alarm testing,
