TABLE OF CONTENTS Intro...........................................3-6 Data Collection................7-12 Research Findings........13-14 Conclusions............................15
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PURPOSE RESEARCH QUESTIONS
Our focus is to examine the interactions between cyclists and their bike locks. Findings will be used to better design a secure, portable, and convenient bike security system.
Which bike lock gives the user the best sense of security? How does the storage of the bike lock affect the convenience and portability? How does the form of the bike lock affect the ease of use and functionality? How does the bike lock affect the public’s perception of your bike?
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CONTEXT Downtown Savannah, Georgia
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WHO WE ARE Nick Baker nbaker23@student.scad.edu
Kristen Jussila kjussi20@student.scad.edu
Rob Ayerst rayers22@student.scad.edu
Andy Wallisch awalli20@student.scad.edu
Santiago Baston Pita sbasto20@student.scad.edu
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DATA PLANNING
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DATA COLLECTION METHODS Body Storming Observation Mind Mapping Interviews
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OBSERVATIONS observing locked bikes and bike locks around downtown Savannah
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CONTEXT
MIND MAP
United States
Savannah, GA
STAKEHOLDERS Career
Thieves
Perry Rubber Sekka Bike Link
Bike Shop
Police Bikers
Opportunist
Target Walmart CVS
Cyclists Drunks Homeless
Students
Tools Bolt Cutter Hack Saw
Cyclists
Commuters
Lock Placement
Bike Parking
ARTIFACTS
Bike Racks
locks Seat Lock
Combination
Front Tire Bike Frame
Kinetic
Small Trees
Parking Meter
U-lock KeyC
able Collapsible
Rubber
Chain and Padlock
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INTERVIEWS Juan’s Interview A middle-aged tourist from Raleigh, NC visiting Savannah. Juan had rented a bike to ride around in Savannah with his fiancé. Juan has lived in New York City and DC, and rode his bike at both places. He currently was riding a rented beach cruiser, but owns a street bike at home. Open-ended Questions What does security mean to you? “Security means having something safe.” Do you feel like you must take any extra precautions to ensure your security in Savannah? “No, Savannah seems much safer than where I live.” Do you own a lock /what type? “I own both a U-lock and a cable lock.” Have you ever experienced any problems using your lock? “The U-lock doesn’t wrap around large objects.” Have you ever worried about your bike when its’ locked? “No, I don’t think about it after I lock it up”
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Where do you prefer to lock your bike? “I lock my bike to a solid post.” Juan’s bike was stolen when he locked it to a street sign. His u-lock wasn’t harmed; the thief simply cut the top of the street sign off and lifted his bike up and over the post. Where do you store your bike lock? When riding/at home? “I keep my U-lock attached on my backpack. I keep my large cable lock across my chest.” Do you think your bike lock deters potential thieves? “Yes, the bigger bike locks and U-locks look the strongest.” Is a U lock more or less convenient than a coil lock? “Coil lock is more convenient because it can wrap around things a lot easier.” Closed-ended Questions I think my cycle lock: Y Will keep my bike safe Y Deter thieves from attempting N Hold up to an angle grinder ? Hold up to the “freeze and crack” trick? When using my lock, sometimes I: N Pinch fingers Y Loose keys N Forget the combination N Attach it to my bike
Bike Locks in general, are: Y Stronger now than ever Y The best security alternative for a bike.
Current student at SCAD studying Industrial Design.
lock? “Yes.” Have you ever worried about your bike when its’ locked? “No.” Where do you prefer to lock your bike? “Bike rack and dorm.” Where do you store your bike lock? When riding/at home? “Around body.” Do you think your bike lock deters potential thieves? “Yes.” Is a U lock more or less convenient than a coil lock? “Relatively.”
Open-ended Questions
Closed-ended Questions
What does security mean to you? “Locked in safe.” Do you feel like you must take any extra precautions to ensure your security in Savannah? “Yes!” Do you own a bike/what type “Yes, Trauler.” Do you own a lock /what type? “Yes, Bold. ” Why do you own a bike lock? “Sketchy city, and it’s just being smart.” Have you ever experienced any problems using your
I think my cycle lock: Y Will keep my bike safe Y Deter thieves from attempting N Hold up to an angle grinder Y Hold up to the “freeze and crack” trick?
Cards 3241567 Juan put the pictures in order of safest to least safe. Juan prefers a heavy cable lock to the U-lock, but U-locks look the strongest. Juan doesn’t like the chain and padlock, because it scratches his bike.
Joe Wipperfurth’s Interview
When using my lock, sometimes I: N Pinch fingers N Loose keys N Forget the combination Y Attach it to my bike Bike Locks in general, are:
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Y Y
Stronger now than ever The best security alternative for a bike.
Cards 3 42 1 5 6 7 Ordered them on how securely locked they were.
Hank Woodward’s Interview Current student at SCAD studying Industrial Design. Open-ended Questions What does security mean to you? “Not threatened.” Do you feel like you must take any extra precautions to ensure your security in Savannah? “Nothing beyond the usual street smarts.” Do you own a bike/what type “City bike.” Do you own a lock /what type? “U Lock.” Why do you own a bike lock? “Because I want my bike to be there when I get back.” Have you ever experienced any problems using your lock? “Key gets stuck and it’s hard to unlock..” Have you ever worried about your bike when its’ locked? “No.”
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Where do you prefer to lock your bike? “Bike rack and dorm.” Where do you store your bike lock? When riding/at home? “Behind seat on bike.” Do you think your bike lock deters potential thieves? “Yes.” Is a U lock more or less convenient than a coil lock? “Doesn’t get tangled.” Closed-ended Questions I think my cycle lock: Y Will keep my bike safe Y Deter thieves from attempting Y Hold up to an angle grinder Y Hold up to the “freeze and crack” trick? When using my lock, sometimes I: Y Pinch fingers N Loose keys Y Forget the combination N Attach it to my bike Bike Locks in general, are: Y Stronger now than ever Y/N The best security alternative for a bike. Cards 3 612547 Ordered them on how trusted and familiar they were.
INTERVIEW FINDINGS Open Ended Questions
Keys get stuck U-locks do not wrap around large objects Chain scratches bikes Pinching fingers U-locks and big, thick locks look stronger and deter thieves U-locks are more convienant to store Cable more convienant to use
Cards
U-locks looks the safest with the thick cable locks coming in second.
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OBSERVATION FINDINGS U-lock: 53 Cable: 44 Miscelaneous: 6 Rubber: 3 Chain and Padlock: 4
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CONCLUSION Through our research we found that the U-lock gives the user the best sense of security. More people are willing to use a lock that is easier to store. Locks that are more flexible are easier to use. Locks that are larger and more rigid have a higher percieved sense of security.
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