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ADVICE FOR FRANCHISORS
employee tur nover rates, increased engagement, and higher morale, in-tur n translating into improved customer ser vice, higher prof its, and higher overall success
What’s in it for franchisors?
Franchisees aren’t the only ones who can benef it from lear ning about the opinions of ever yone employed by them, though –the franchisors themselves benef it too
With a bulk of readily available data, franchisors can deter mine whether there are any common causes of concer n or issues that are in need of addressing across their franchises Franchisors that then take this employee feedback into account and make the relevant changes will see an increase in overall franchise development, increased sales, and a more signif icant demand for their franchise brand in the market
Summar y
Employee satisfaction has a signif icant and direct impact on franchise businesses Franchisees and franchisors should take critical steps towards creating an open and transparent communication system, allowing employees to provide valuable feedback on their employer practices This will help to create a more engaged and productive workforce, which is cr ucial for franchise g rowth
Employee feedback also helps franchisors understand market conditions, brand reputation, and customer experience, indicating how they can improve their ser vices By creating an open and transparent workforce, together with employee feedback listening programmes, franchisors can create an environment where their employees are satisf ied and motivated, potentially skyrocketing their success in the long r un
If you’d like to enter your franchise into the Best Franchise Prog ramme & Awards, or if you’d like fur ther infor mation about gathering employee feedback please contact me n
To learn more sharon weston@workbuzz com www.bestfranchiseawards.co.uk