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How Can Travel Agencies and Companies Attract and Engage their Clients with Custom Travel Mobile App Nilofar Nigar @nilofarnigar

Introduction Travel and tourism are one of the hottest verticals in the present scenario. When business expansions are on boom and the world is a global village, in the globalized world, people know no boundaries and they tend to travel frequently. The travel, whether it is domestic or international in nature requires the client to have a travel experience. It is this travel experience that attracts the customer to a particular company and retains him further.

The loyalty of a customer depends upon different variables which are outlined in this paper. These are the essential criterias that an app should have to make it the best customized app for the user who wants to use the same to enhance his travel experience.

To survive the fierce competition amongst the various travel companies and agencies, they need to come with up with innovative ways to attract and retain their customers. They need to provide their customers with smooth transactions in terms of booking flights, hotels, and local travel. All the more they need to provide them with the live updates which ease the entire process of the trip.

Essential Features Sameva provides custom travel apps which entail all the below features: Ease of Using the App: The App should be user friendly, easy to use and non-complicated in characteristic. We know that the majority of time spent by an average corporate person is with his cell phone and he should be able to make use of the same to book his tickets on the go and sort out his accommodations without getting into hassles of calling the travel agent or logging into the website.

One Stop Shop: The app should be the one stop solution for all the travel needs. For example, the user should be able to book travel, accommodation, see city attractions and local shopping areas, emergency contact numbers, local maps, famous souvenirs, mapping the local traffic and find the best routes for reaching his destinations via metro/subs, train, cabs/ taxi etc.

Partner: The app is the user’s partner in terms of providing the information. Issues like missing the flights do not arise as the app is designed to fetch in real time data and provide constant notifications.

Discounts: The customer can configure his preference for discounts for a particular travel destination and the customer is informed of the same via the app.

Speed: All the functionality which is related to travel should be present in the app and should be accessed by him with ease. The speed of loading the data is extremely vital.

Secure: The app needs to be secure as it would intake and process critical information like passport number and payment details.

In a nutshell..

For travel businesses, it is a challenge to retain the existing customers and having a mobile app for the customers that can provide them a rich experience becomes extremely vital. Therefore, the custom mobile apps can help travel companies and agencies in achieving their most challenging task of providing a great customer experience throughout the customer life cycle.

Sameva Customer Comfort Sense Highlights: One Stop Solution for the entire travel experience (booking, Shopping, Sight Seeing, Local Travel, and Maps) Saving wish list for travel and availing custom notifications on discounts about the same Embedded Currency Convertor and World Clock Mini Scheduler for meetings/appointments during the trip Live Updates via custom notifications for check-ins, flight timings, checklist etc.

About Sameva Global Sameva Global is an innovative technology solutions provider specializing in Enterprise Mobility Solutions, RFID (Radio Frequency Identification), RIA (Rich Internet Applications ), EMAD (Expert Mobile Application Development), and POPS (Process Outsourcing Partner Services). Our expert team comprises of research analysts, experienced technology consultants, and technology experts. We believe in providing value to the customer by offering the relevant solution based on research, need of the market, and the consumer. Please visit www.samevaglobal.com for more information.

About Customer Comfort Sense Customer Comfort Sense is Sameva’s approach in designing and developing customer centric solutions. This is based on acute research which is conducted by the team of expert research analysts and consultants, well versed in analysis of the industry, trends, consumer behavior, and the domain. All the solutions are based on providing comfort sense to our customer and end user, and enhancing their overall experience in using technological solutions including mobile applications.

To know more about travel apps, email us at: contactus@samevaglobal.com

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