AASP-MN News July 2018

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July 2018

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CONTENTS AASP-MN News is the official publication of the Alliance of Automotive Service Providers, Minnesota, Inc. 1970 Oakcrest Ave., Suite 102 • Roseville, MN 55113 Phone: 612-623-1110 • Fax: 612-623-1122 email: aasp@aaspmn.org • website: aaspmn.org. To keep its readers better informed, AASP-MN News allows its columnists to fully express their opinions. All views expressed are not necessarily those of the publication. AASP-MN News is published by Thomas Greco Publishing, Inc. © 2018 All rights reserved. Cover image © www.istockphoto.com.

AASP of Minnesota is an association of independently-owned automotive service businesses and industry suppliers dedicated to improving the state’s automotive service industry and the success of its members.

AASP-MN BOARD MEMBERS

Vol. 26 No. 7

ASSOCIATE DIVISION DIRECTOR’S MESSAGE ........................................4 You’re in Great Hands!

by Dave Bock, AASP-MN Associate Division Director LEGISLATIVE UPDATE ..................................................................5 Salvage Title Provisions Preserved with Governor’s Veto

by Kevin Walli, AASP-MN Lobbyist

2018 - 2019 PRESIDENT Will Latuff IMMEDIATE PAST PRESIDENT Wayne Watson SECRETARY-TREASURER Carl Thomas

LOCAL NEWS ............................................................................6 NATIONAL NEWS ........................................................................8 INSURANCE I.Q. ........................................................................11 Playing it Safe: Auto Repair Shop Safety

COLLISION DIVISION DIRECTOR Matthew Feehan

HORSE RACING & BBQ AT CANTERBURY PARK REGISTRATION ....................13

MECHANICAL DIVISION DIRECTOR Randy Notto, AAM

DEG ESTIMATING TIPS ..................................................................15

ASSOCIATE DIVISION DIRECTOR Dave Bock COLLISION SEATS Bruce Tschida, AAM Randy Miller MECHANICAL SEAT Tom Archambault

COMPLETE HEALTH, ENVIRONMENTAL & SAFETY SERVICES (C.H.E.S.S.) ......18 Up in the Air

by Janet L. Keyes, MS, CIH and Carol A. Keyes, MA, CSP CASH IN ON YOUR MEMBERSHIP! ....................................................21 AmeriPride: The Partner You Need to Do Your Image Proud AASP-MN MEMBER BENEFIT PROGRAMS............................................22

STAFF EXECUTIVE DIRECTOR Judell Anderson, CAE, AAM OFFICE ADMINISTRATOR Jodi Pillsbury MEMBERSHIP COORDINATOR Tom Kluver PUBLISHED BY: Thomas Greco Publishing, Inc. 244 Chestnut St., Suite 202 Nutley, NJ 07110 PHONE: 973-667-6922 • FAX: 973-235-1963 PUBLISHER Thomas Greco | thomas@grecopublishing.com SALES DIRECTOR Alicia Figurelli | alicia@grecopublishing.com EDITORIAL DIRECTOR Joel Gausten | joel@grecopublishing.com CREATIVE DIRECTOR Lea Velocci | lea@grecopublishing.com EDITORIAL & CREATIVE COORDINATOR Alana Bonillo | alana@grecopublishing.com OFFICE MANAGER Donna Greco | donna@grecopublishing.com www.grecopublishing.com

UPCOMING EVENTS

August 22, 2018

October 17, 2018

HORSE RACING & BBQ Canterbury Park 1110 Canterbury Rd. Shakopee, MN 55379

Mech XChange LubeTech 900 Mendelsohn Avenue North Golden Valley, MN 55427

ADVERTISERS’ INDEX aaa Auto Parts ................................................20 AmeriPride ....................................................19 AmeriTrust ......................................................12 Axalta Coating Systems ..................................IFC Buerkle Hyundai ............................................17 CBIZ ..............................................................12 C.H.E.S.S. ......................................................19 Choice Auto Rentals ......................................8 Dentsmart ......................................................15 FinishMaster ..................................................7 Inver Grove Honda / Inver Grove Toyota ........18 Jack McClard ................................................14 Keystone ........................................................16

AASP-MN News

Maplewood Toyota..........................................14 Mills Parts Center ..........................................17 Morrie’s ........................................................4 Motorwerks BMW ..........................................IBC MPA ..............................................................9 PAM’s Auto ....................................................7 Proven Force ..................................................OBC Rosedale Chevrolet ........................................16 Roseville Chrysler ..........................................17 Straight & Square ..........................................5 Toyota Group ..................................................10 United Fire Group ..........................................12

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ASSOCIATE DIVISION DIRECTOR’S MESSAGE

You’re in Great Hands!

by Dave Bock AASP-MN Associate Division Director

Everyone (as old as me) has likely heard the advertising message “Good Hands People” over the years from a well known insurance company. After attending this year’s orientation meeting for incoming members of the Board of Directors, I’m very comfortable with stating that the AASP-MN membership is in great hands!

It’s encouraging to see the energy and passion that our newest Board members brought to the table during our branding session with Mercury Creative Group. I enjoyed being involved in the entire process and seeing the participants interact with each other, while exploring ways to enhance visibility to the support programs & benefits that AASP-MN provides to independent business owners.

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Our company (APH/Auto Value) has always participated in and supported AASP-MN events over the years, but it wasn’t until I started attending Associate Committee Advisory & Board of Directors meetings that I personally realized how rewarding it can be to get involved – and without a significant time commitment.

If you’re thinking about volunteering for an AASP-MN committee, I’ll pass along the branding slogan of an athletic apparel company … JUST DO IT! You’ll definitely be rewarded by working with your fellow peers in the industry and the talented staff at AASP-MN. Enjoy the rest of your summer!

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LEGISLATIVE UPDATE

Salvage Title Provisions Preserved with Governor’s Veto During the 2018 Session, AASP-MN became involved in a discussion and debate regarding the Minnesota salvage title statute. A large out-of-state parts company proposed to amend the Minnesota salvage title statute for the purpose of preventing water-damaged vehicles from having their titles washed as they entered the Minnesota marketplace. The proposal itself simply eliminated the words “late-model or high-value” from the salvage title statutes. As we became involved in this debate, we did not understand how the removal of this language would accomplish the stated objective of the advocates for the bill.

We engaged in conversations with the bill’s authors, the Department of Public Safety and other legislators who are interested in this subject matter. We expressed our concern that the proposed language didn’t accomplish the stated objective.

In our view, removing the age and value threshold would only result in fewer vehicles being fixed, more cars being sent to salvage yards and more consumers being negatively impacted by having minor damage affect their title to what is otherwise a structurally safe and sound vehicle.

by Kevin Walli AASP-MN Lobbyist

The unintended consequence of the bill is that more vehicle owners would be detrimentally impacted by the diminished value for what may be relatively minor damage that could be safely and cost-effectively repaired.

As the legislative process unfolded, we were unable to prevent this measure from moving from one Committee to another. It was ultimately included in the Omnibus Supplemental Appropriations Bill – which included 990 pages of policy changes.

Governor Dayton had warned legislators that he would not tolerate the inclusion of so much policy in an Appropriations Bill and indicated his intention to veto the bill if it came to him overloaded with these policy provisions.

Ultimately, the very lengthy bill landed on the Governor’s desk – with this salvage title provision included – and the Governor vetoed the entire bill.

The process will begin anew in 2019 with a new Governor and a new make-up of the House of Representatives. AASP-MN has already begun the process of exploring options with respect to continued on pg. 20

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LOCAL NEWS

24th Annual AASP-MN Golf Outing Highlights Although the weather was a bit gloomy, 130 golfers and 23 sponsoring companies enjoyed a day of golfing and socializing at the 24th Annual AASP-MN Golf Outing on Tuesday, June 19 at Keller Golf Course of Maplewood.

As always, the competition was fierce, but the teamwork of the following golfers earned them the 1st place trophy with a score of 60 (12 under par).

Team members were: • McKenzie Spalding, Enterprise Rent-A-Car • Bob Auman, Finishmaster • Ernie Vargas, Axalta Coating Systems • Joel Johnson The team from Heppner’s Auto Body placed second, represented by team members Laura Jacobson, Seth Keske, Amy Anderson and Bryan Okubo of Inver Grove Honda.

In addition, AASP-MN conducted a fundraiser to support its Political Action Fund (ASPAC). Thanks to a generous donation from John Ritter, Sr. (Highland Autostar, St. Paul), $1,060 was raised.

City of Duluth Enacts Earned Sick and Safe Time Law The City of Duluth joined the ever-growing list of jurisdictions requiring paid sick leave when it passed an Earned Sick and Safe Time Ordinance (No. 10571) on May 29, 2018.

This Ordinance requires employers with five or more employees to provide up to 64 hours of earned sick and safe leave time per year, accrued at a rate of one hour for every 50 hours worked. For purposes of determining employer size, all employees are counted, not just those working in the City’s geographical boundaries. The Ordinance does not apply to federal, state or local governments with the exception of the City of Duluth.

Earned sick and safe leave can be used to attend to one’s own physical or mental needs, to attend to the needs of a family member, or to obtain services relating to domestic violence, sexual assault or stalking.

Accrued sick leave carries over from year-to-year, subject to a 40-hour per year limit. Alternatively, at least 40 hours can be frontloaded at the beginning of each year. An employee can begin using accrued earned sick leave following 90 calendar days of employment.

The Ordinance contains numerous employer obligations relating to notification requirements, record retention, and confidentiality. Further, penalties and administrative enforcement provisions are in place to ensure compliance and prevent employment-related retaliation.

The Ordinance becomes effective on January 1, 2020. It is anticipated that further implementation information will become available.

Jerald Stiele (Hopkins Auto Body) hoping the rain holds off

Minnesota Careers in Auto Repair & Service (MNCARS) MNCARS is a non-profit organization established in 2016 by AASP-MN. Its sole purpose is to promote careers in the automotive industry, recruit young people into the state's college-level automotive service and collision repair programs and, ultimately, into industry workplaces.

To further those efforts, MNCARS recently participated in the following events:

(L-R): First place team McKenzie Spalding, Bob Auman, Joel Johnson and Ernie Vargas

• Cars & Coffee, June 2 • Back to the 50s, June 22 - 24

Take advantage of the resources in the MotorMouth toolbox! Get out and get active in your local community to promote industry careers!

AASP-MN President Will Latuff served as emcee for the awards banquet

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AASP-MN News

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Thank You 2018 AASP-MN Sponsors!

GOLD AASP National AmeriTrust Group Auto Value Parts Stores/APH Axalta Coating Systems CBIZ AiA FinishMaster PPG Automotive Finishes United Fire Group SILVER aaa Auto Parts Enterprise Rent-A-Car LKQ/Keystone Automotive O'Reilly Auto Parts PAM’s Auto, Inc. Suburban Chevrolet BRONZE Casualty Assurance of Chaska C.H.E.S.S. Lube Tech & Partners OTHER Choice Auto Rental Dent Impressions Monroe Moxness Berg, PA Sherwin Williams VENDOR Accessory Pro Warehouse AmeriPride Services Autoshop Solutions Dentsmart PDR Heartman Insurance NAPA Auto Parts NCS/Single Source Net Driven The Matrix Wand Workplace Safety Consultants

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NATIONAL NEWS

Sign up for SCRS Publications The Society of Collision Repair Specialists (SCRS) has extended an invitation for all industry members to receive its email content. From the Estimate Tips on Mondays, to newsletters, press releases and other informational updates, collision repair businesses can receive – and share – valuable industry news and information. Multiple contacts within a single business can take advantage of this offer. Simply email first name, last name, business name and email to info@scrs.com to start receiving SCRS’ emails and the daily news release from Repairer Driven News.

AASP-MN is proud to be an SCRS affiliate member.

www.langmarketing.com

Replacement Parts Fall in Share Replacement parts have declined in their light vehicle aftermarket product share over the past five years. Although replacement parts account for approximately two-thirds of total light vehicle product volume, their sales have grown at a slower annual pace than the overall light vehicle aftermarket since 2012.

Despite increasing more than $7 billion in aftermarket product volume at user-price between 2012 and 2017, replacement parts were outpaced in average annual growth rate

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by two of the four major groups of aftermarket products.

Six Major Takeaways • Light vehicle aftermarket products can be placed into four major groups: Replacement parts, accessories, chemicals and Tools and equipment.

• Replacement parts have fallen in light vehicle aftermarket product share during the last five years, from nearly 66 percent to approximately 64.5 percent.

• Chemicals, representing a mix of discretionary and nondiscretionary products, recorded a moderate decline in aftermarket product share, from nearly 14.6 percent to approximately 14.2 percent between 2012 and 2017.

• Accessories, which are non-discretionary purchases, recorded the largest increase of car and light truck product share, climbing from less than 10.5 percent to approximately 11.5 percent between 2012 and 2017.

• Tools and equipment achieved a share gain of approximately 50 basis points between 2012 and 2017.

• Replacement parts accounted for the largest portion of aftermarket product growth over the past five years, ap proximately 56 percent, followed by accessories which were responsible for nearly one-fifth of aftermarket product expansion. Tools and equipment ranked third in aftermarket product growth share at 13 percent, followed by chemicals, with more than 11 percent of the overall increase.

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INSURANCE I.Q.

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ESTIMATING TIPS Audatex: Color Tint – Audatex’s two-stage setup refinish labor includes time for standard tint. Standard tint is defined as the initial mix, check, one tint cycle and check. Audatex’s studies revealed instances where additional time was required for the tinting process. The range of this additional time was commonly between 0.1 and 1.0 hours with an average of 0.5 hours per estimate per color.

The appearance of color match can be difficult enough to require both color tint (tinting to adjust the color) and blending.

I-CAR Finish Matching (Module 2, Topic 3) recommends planning and preparing for blending before the work begins. Per I-CAR, tinting should be done only to achieve a blendable match.

CCC/Motors: Front End Alignment – Inquiry 12163 states that the estimated work time applied to front end alignment is to perform set-up and align procedures on the front of the vehicle only. If any procedures or adjustments are required to be made to the rear of the vehicle they would be considered not included.

An example would be a vehicle with a non-adjustable rear axle. The front alignment is always dependent on the rear end to be in correct specifications prior to adjusting the front end. The correct way to address this on the estimate is to select “Wheel alignment align front wheels” and then select “Wheel alignment check rear alignment” from the rear suspension group, additional operations, to set up the heads and read the specifications prior to making any adjustments on the front.

All Three Systems: Masking unpainted areas of bumper covers CCC/Motors: Masking the grained, textured, or non-body color portions in preparation for body color application is an included operation. This process is only included one time in the refinish labor operation. Should the process require multiple masking operations for preparation and again for refinish, this would require an additional on-the-spot evaluation.

Mitchell: Masking of non-painted areas within the perimeter of a bumper cover is not included in the refinish allowance, unless identified with a labor footnote.

Audatex: Masking the grained, textured, or non-body color portions in preparation for body color application is an included operation. This process is

only included one time in the refinish labor operation. Should the process require multiple masking operations for preparation and again for refinish, this would require an additional on-the-spot evaluation.

Note: Masking material cost is NOT INCLUDED with labor times.

All Three Systems: Wire Harness and Computer Modules – Repairs requiring wiring, cables, computers or modules to be removed or set back are NOT INCLUDED in repairs or panel replacement time unless specifically noted in footnotes of the specific component you are working on. This will require an onthe-spot evaluation, as each vehicle and model is specific due to vehicle options and various complexities running wiring in the vehicle.

Mitchell states the following: “Computer Modules- When working with vehicles equipped with on-board computers, manufacturers recommend removal if temperatures are likely to exceed 176 F (80 C). Do not apply heat from a torch or weld in the immediate vicinity of computers without protecting them. Remove if necessary.

Many vehicles have multiple computers such as: Electronic Control Modules (ECM), Body Control Modules (BCM), individual computers for Anti-Lock Brake Systems and Electronic Suspension systems. All of these computers should be protected or removed before exposing them to high heat. Never connect or disconnect these units with ignition switch on, or charge a battery with battery cables connected. Before servicing, ground yourself and ground the work area to discharge stored static electricity.

Computer control information is listed in the Electrical Section of all Mitchell Collision Estimating Guides. There is a footnote below the listing or an illustration describing the location of each unit.”

All Three Systems: Pre-wash and Completed Vehicle Detail/ Cleanup – Vehicles may require a pre-wash prior to starting repairs to remove contaminants, dirt, grime, debris. This process is NOT INCLUDED in the information providers’ labor times. After repairs are complete, final wash, detail and clean-up of the repair process is NOT INCLUDED in labor times.

Both processes would require an on-the-spot evaluation of appropriate material cost and labor.

Note: The estimating databases are all intended to be used as a GUIDE ONLY - it is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair.You can view these tips and others on the DEG website,WWW.DEGWEB.ORG.

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COMPLETE HEALTH, ENVIRONMENTAL & SAFETY SERVICES

Up in the Air

Last October, an employee climbed an eight-foot stepladder to put ceiling tiles in an overhead storage space, 11.5 feet from the floor.

To do this simple task, he had to carry the tiles up the ladder, then reach over and to the side to put the tiles away. The ladder tipped over. He fell, striking his head on the concrete floor, and was killed.

That wasn’t in an automotive repair shop. But does it sound like a task you could have done? It’s a safe bet that everyone reading this article has used a ladder. It’s a winning bet that each of you has at least one ladder in your shop. And it’s a fair bet that many of you have fallen from a ladder or know someone who has. Why? All you need to do is climb up and down. That’s not hazardous, is it?

Falls from ladders injure more than a half a million people each year in the United States. About 10 percent of those are work-related.

Most falls don’t kill. But the faller often lands in a hospital with broken bones. Even a fall from a six-foot ladder can cause permanent damage.

Why did this employee die? OSHA’s brief investigation summary lists some key points: • He was trying to carry an awkward and heavy load up the ladder. The weight of that load could have put the ladder off balance. And he couldn’t keep three points of contact with the ladder while carrying that load. Lesson: Maintain three points of contact. Whether you are working from or climbing the ladder, you need to have three parts of your body in contact

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with the ladder at all times. When climbing, that needs to be your hands and feet.

Find another way to bring materials up – use a tool belt or a backpack or a tag line. When you’re working from the ladder, you might be able to use your feet and torso as the three points. If you can’t use both hands for climbing or if you can’t keep those three points of contact, a ladder probably isn’t the best choice for the job.

• The ladder may have been too short for the task. The maximum safe reaching height from an eight-foot ladder is just 12 feet, less if you’re short (height of ladder + four feet). If he was stacking the tiles, starting at a base of 11.5 feet, he’d quickly get beyond that maximum reach. Lesson: Choose the right ladder for the job. Make sure the ladder is tall enough that you can comfortably reach the work area. Check that it can support your weight, plus the weight of any tools or equipment. (We see a lot of stepstools designed for only 200 pounds. How much do you weigh?) Type III ladders and stepstools are for lightweight use only. Unless you want to weigh each worker before allowing ladder use, choose ladders that are Type I or even heavier-duty.

• He had to reach to the side to put the tiles in place. Lesson: keep your belt buckle centered. If you can’t easily reach the work space, move the ladder. If you can’t move the ladder to the right workspace, look at an alternative to the ladder.

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Where are ladders used in your shop?

Why are they used? Do your painters need to go onto the roof, to make adjustments to the air handler? Do you need to change the covers on the spray booth sprinkler heads? Or to change lightbulbs inside the shop? Are people using ladders to work on the top of pickup trucks or other tall vehicles? Is there a better way to do the same job?

For work on vehicles, a mobile scaffold or work platform may allow both safer and faster work. These give more room to move around, making it easier to reach the part of the car that needs attention. They’re easy to use safely, as long as you make sure users check their condition each time, use them only on level ground, lock the wheels, and ensure the lock pins are securely in place.

Ladders used to get onto rooftops or mezzanines have to be straight ladders. And they have to extend three feet beyond the rooftop, to give you something to hold as you transfer to and from the roof. If possible, secure it to the roof, so it won’t move as you get on or off. If you’re using an extension ladder, set it up at a 75° angle, one foot out for every four feet up. Too shallow an angle, and it can slip out from under you.

Check the condition of the ladder and the surroundings where it will be used before you start the job. If the ladder is being used on a smooth surface, will it stay in place? Is the area level? Are there any power lines overhead? Those are not insulated – even if you use a fiberglass ladder, stay at least 10 feet away from them.

When the ladder is set up, think about it having four solid points of contact: All four feet solidly on the floor for stepladders; both feet on the floor and both rails solidly against a surface for straight ladders.

NIOSH has developed a free smartphone app that provides guidance on safe use, and that even checks the angle of your straight ladder or whether your ladder or scaffold is level. It’s available for both Apple and Android phones (a search for NIOSH will bring it up).

Ladders aren’t great working platforms.

Think about whether there are safer ways to do the job. If you or your employees need to use ladders, don’t take their use for granted.

Review safe use – check condition, check location, realize the limitations, don’t fall.

by Janet L. Keyes, MS, CIH and Carol A. Keyes, MA, CSP

This article is intended to provide general information (no advice) about current safety topics. To discuss your specific concerns and how CHESS may help, please contact CHESS at 651-481-9787 or chess@chess-safety.com.

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LEGISLATIVE UPDATE the salvage title statute. We have reached out to the Department of Public Safety to find the key staff people on salvage title matters so we can share our concerns with them well in advance of the Legislative Session.

We will also renew our conversations with the bill’s authors so that they have a better understanding of the implications of the salvage title changes on consumers and repair shops. continued from pg. 5

The AASP-MN Governmental and Regulatory Affairs Committee will be meeting in the coming months to establish industry priorities for the 2019 Session. If you have issues or concerns which call for a legislative solution, please share this information with the Association office or your colleagues who serve on the Association Committees so we can have a full discussion and debate in preparation for our legislative efforts.

WELCOME NEW MEMBERS:

JUNE 2018

Advanced Repair St. Cloud Chanhassen Collision Center Chanhassen Chanhassen Tire & Auto Chanhassen Eden Prairie Tire & Auto Service Eden Prairie Mall Drive Tire & Auto Service Eau Claire, WI Maple Grove Tire & Auto Service Maple Grove Minnetonka Tire & Auto Service Minnetonka Sebastian Automotive Prior Lake Stewartville Truck Sales & Service Stewartville Tim’s Auto Service Owatonna Waconia Tire & Auto Service Waconia Wayzata Tire & Auto Wayzata Westridge Tire & Auto Service Eau Claire, WI Youngstedt Companies Hopkins Youngstedt’s Minnoco & Auto Repair St. Louis Park

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CASH IN ON YOUR MEMBERSHIP!

The Partner You Need to Do Your Image Proud In your industry, trust rules. You work hard to earn it from customers every day. When your business features branded work wear and floor mats, clean restrooms and bays, customers trust that you’re doing things right. This helps you stand out from the shops down the street and keeps customers coming back.

AmeriPride Services offers a towel, rug and uniform rental program to AASP-MN members that features discounted prices, annual rebates, free installation, free emblems, no deposits and no set-up charges.

With a uniform and facility care product program from AmeriPride, you’ll save: • Time - We’ll manage the details so you don’t have to.

A Customer Portal with online billing and payment adds convenience and ease.

• Space - Stocking the exact quantities your business needs.

• Money - Weekly inventory monitoring means you’ll only spend on what you need.

Local support keeps your program running smoothly. We know that service is more than just doing the job. Excellent service is the result of going above and beyond. That’s why you’ll see the same familiar face at every delivery. We know service is more than a 1-800 number. Service is showing up - every day, no matter what.

For more information, visit www.ameripride.com or call:

Minneapolis 612-331-1600

Bemidji 218-751-5150

Mankato 507-345-1039

Hibbing 218-263-3611

St. Cloud 320-251-2525

Fargo 701-232-7484

First month of first aid is FREE!

Introducing Safety First We are excited to announce a new product line! Introducing the fully-managed first aid kit rental service from AmeriPride.

This offering will save you time and money, provide peace of mind and send a message to employees that you are committed to their safety. Kits include the right items to meet your specific needs. Items are neatly organized and labeled, making them easily identifiable in a time-sensitive emergency. Other benefits of our complete safety solution include: • Always Stocked - No need to worry about running out of bandages or antiseptic wipes.We regularly check your first aid kit inventory and refill on a scheduled basis.

• Medical-grade products - We ensure that you are providing safe, approved first aid solutions to your employees and that expired products are never in circulation.

• Stay up-to-date with complex local and federal compliance - We make regular on-site visits and maintain a service record to satisfy workplace ANSI and OSHA requirements.

• Easy to understand billing - You pay a set weekly fee, helping you manage your budget with no surprises.

Our managed first aid program takes the hassle of stocking and maintaining first aid inventory off your plate so you’re free to focus on other crucial aspects of your business. When it comes to employee safety, choose the dependability and value of AmeriPride’s managed first aid program.

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AASP-MN MEMBER BENEFIT PROGRAMS WORKERS’ COMP INSURANCE AmeriTrust Group (formerly Meadowbrook Insurance Group) Contact: Brad Schmid 763-549-2247 / bschmid@cbizaia.com Up-front scheduled credit makes Meadowbrook one of the most competitive programs around for Worker‘s Compensation insurance. In addition, members are eligible to receive an annual dividend based on the group’s loss ratio. For more information, log on to www.wcpolicy.com/aaspmn.

PROPERTY/LIABILITY INSURANCE CBIZ AIA Contact: Brad Schmid 763-549-2247 / bschmid@cbizaia.com CBIZ AIA will present AASP-MN members with quotes from multiple carriers for property/liability insurance and members can choose the program that best fits their situation. As an added bonus, CBIZ AIA will offer members an exclusive 10% discount on their property/liability insurance premiums. Ask about our program with United Fire Group!

EMPLOYEE BENEFITS Business Planning Professionals Contact: Dennis Begley 612-308-6577 / dennis@begley-group.com Business Planning Professionals will provide AASP-MN member with quotes from multiple carriers for life insurance, health insurance, long-term care and disability insurance.

UNIFORM & LINEN SUPPLIES AmeriPride Services Contact: Jim Dillon 651-955-1398 / jim.dillon@ameripride.com Discounted pricing to members on rental of uniforms, entrance mats, shop rags, etc. Purchases are also discounted. Members receive annual rebate equal to 10% of their business with AmeriPride each year.

CREDIT CARD PROCESSING Association BankCard Services Contact: Mac Hardin 952-933-2026 / mach@retailfinancialservices.biz Competitive rates for AASP-MN members.

Terminals and printers sold at cost. Monthly rental of equipment is also available.

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LEGAL CONSULTATION Fryberger, Buchanan, Smith & Frederick 800-496-6789 Members receive free, over-the-phone legal assessment and consultation (some restrictions apply) with an attorney who specializes in the area of law that is the subject of the call.

WEBSITE AND INTERNET MARKETING SOLUTIONS Autoshop Solutions Contact: Tony Mercury 919-267-1731 / tony@autoshopsolutions.com Autoshop Solutions has developed the most cutting-edge marketing platform for AASP members. Really Powerful Marketing (RPM) is an all-in-one program that bundles your website, payper-click, search engine optimization, social media, and much more! With five levels of RPM to match your budget, goals, and competition, it’s built to drive your shop forward!

Net Driven Contact: Rich Mullen 877-860-2005, ext. 224 / rmullen@netdriven.com Net Driven is a market leader in website and internet marketing solutions designed exclusively for the automotive industry. AASP-MN members who choose Net Driven are eligible for a $500 discount off their 1st year setup fees.

TECHNICAL INFORMATION HOTLINE IDENTIFIX 800-288-6220 Members enjoy discounted prices on the industry’s #1 technical information hotline, Direct-Hit.

AUTO EMPLOYEE ASSESSMENT Assessment Associates International Contact: Ron Page (952) 854-6551 / ronald.page@aaiassessment.com / www.auto.aai-live.com Designed to help facilitate and enhance hiring decisions. AASP-MN members receive 50% off retail price and starts as low as $15 per assessment.

BUSINESS FORMS/CALENDARS AASP-MN Contact: Jodi Pillsbury 612-623-1110 / jodi@aaspmn.org Discount rate on printed business forms and calendars.

CHECK GUARANTEE SERVICES Certegy Check Services 877-520-2987 Discount rate of .75% to AASP-MN members. Use existing credit card terminal. Fast claim payments.

SAFETY COMPLIANCE Complete, Health, Environmental & Safety Services, Inc. (CHESS) Contact: Carol Keyes 651-481-9787 / carkey@chess-safety.com AASP-MN members receive a 20% discount on Safety Data Sheet Management (SDSLinks), Right to Know(RTK)/Hazard Communication program customized for your facility and monthly safety reminders, and other safety, OSHA or environmental assistance.

PAYROLL PROCESSING CBIZ Payroll Contact: Carrie Hobrough 612-436-4620 / chobrough@cbiz.com INFORMATION PROVIDERS Mitchell1 Members receive 20% discount off standard payroll Contact: Mitchell1 Representative products and services (excluding 401k). Members 888-724-6742 x 6986 who switch prior to June 30 will receive first month Mitchell1 offers AASP members special savings on of payroll processing free.

Mitchell 1’s ProDemand, Manager SE & Teamworks products. For more information, contact Customer BUSINESS COACHING 180biz Service at 888-724-6742, ext. 6986.

540-833-2014 / info@180biz.com Mitchell International Website: www.180biz.com Contact: Mitchell International Representative Members receive a 20-percent discount on one-on800-238-9111 one sales and management coaching programs AASP members receive a 15% discount on any (covering financial planning & analysis, strategic Mitchell RepairCenter TechAdvisor package. Visit marketing, leadership and personnel development) repaircenter.mitchell.com/Catalog/OEM without long-term commitments. Members also Repair.aspx for more information. receive a 25% discount on monthly sales & management webinars as well as a 20-percent discount on all 180BIZ advisor training programs.

AASP-MN News

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