AASP-MN News October 2018

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 1

October 2018

Understanding Your Workers’ Compensation Mod Factor

Plus: • Selling and Collecting Oil & Batteries

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 2

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 3

CONTENTS AASP-MN News is the official publication of the Alliance of Automotive Service Providers, Minnesota, Inc. 1970 Oakcrest Ave., Suite 102 • Roseville, MN 55113 Phone: 612-623-1110 • Fax: 612-623-1122 email: aasp@aaspmn.org • website: aaspmn.org. To keep its readers better informed, AASP-MN News allows its columnists to fully express their opinions. All views expressed are not necessarily those of the publication. AASP-MN News is published by Thomas Greco Publishing, Inc. © 2018 All rights reserved. Cover image © www.istockphoto.com.

AASP of Minnesota is an association of independently-owned automotive service businesses and industry suppliers dedicated to improving the state’s automotive service industry and the success of its members.

AASP-MN BOARD MEMBERS 2018 - 2019

Vol. 26 No. 10

MECHANICAL DIRECTOR’S MESSAGE ................................................4 Ch-Ch-Ch-Ch-Changes

by Randy Notto, AASP-MN Mechanical Director LEGISLATIVE UPDATE ..................................................................5 AASP-MN Prepares Response to Salvage Title Initiative

by Kevin Walli, AASP-MN Lobbyist

PRESIDENT Will Latuff IMMEDIATE PAST PRESIDENT Wayne Watson

LOCAL NEWS ............................................................................6

SECRETARY-TREASURER Carl Thomas

NATIONAL NEWS ........................................................................8

COLLISION DIVISION DIRECTOR Matthew Feehan

INSURANCE I.Q. ........................................................................10 Understanding Your Workers’ Compensation Experience Modification Factor

MECHANICAL DIVISION DIRECTOR Randy Notto, AAM

DEG ESTIMATING TIPS ..................................................................15 ASSOCIATE DIVISION DIRECTOR Dave Bock COLLISION SEATS Bruce Tschida, AAM Randy Miller MECHANICAL SEAT Tom Archambault

PARTNERS IN PREVENTION ............................................................18 Selling and Collecting Oil and Batteries CASH IN ON YOUR MEMBERSHIP! ....................................................21 United Fire Group Announces New Eligibility for AASP Members

STAFF EXECUTIVE DIRECTOR Judell Anderson, CAE, AAM OFFICE ADMINISTRATOR Jodi Pillsbury MEMBERSHIP COORDINATOR Tom Kluver PUBLISHED BY: Thomas Greco Publishing, Inc. 244 Chestnut St., Suite 202 Nutley, NJ 07110 PHONE: 973-667-6922 • FAX: 973-235-1963 PUBLISHER Thomas Greco | thomas@grecopublishing.com SALES DIRECTOR Alicia Figurelli | alicia@grecopublishing.com EDITORIAL DIRECTOR Joel Gausten | joel@grecopublishing.com CREATIVE DIRECTOR Lea Velocci | lea@grecopublishing.com EDITORIAL & CREATIVE COORDINATOR Alana Bonillo | alana@grecopublishing.com

UPCOMING EVENTS October 17, 2018 Mech XChange LubeTech 900 Mendelsohn Avenue North Golden Valley, MN 55427

April 11, 2019 AASP-MN Annual Meeting & Leadership Conference

Delta Hotels by Marriott 1330 Industrial Blvd. NE Minneapolis, MN 55413

ADVERTISERS’ INDEX AmeriPride........................................................21 Axalta Coating Systems ....................................IFC Buerkle Hyundai................................................12 Choice Auto Rentals..........................................20 Dentsmart ........................................................15 FinishMaster ....................................................20 Inver Grove Honda / Inver Grove Toyota............17 Jack McClard....................................................12 Keystone ..........................................................16 Maplewood Toyota............................................5 Mills Parts Center ............................................17

Morrie’s ............................................................16 Motorwerks BMW ............................................IBC MPA..................................................................13 PAM’s Auto ......................................................4 Proven Force ....................................................OBC Reliable Automotive Equipment ........................9 Rosedale Chevrolet ..........................................11 Roseville Chrysler ............................................17 Sherwin Williams..............................................14 Straight & Square ............................................8 Toyota Group ....................................................19

OFFICE MANAGER Donna Greco | donna@grecopublishing.com www.grecopublishing.com

AASP-MN News

October 2018 | 3

AASP1018-TG.qxp_AASP News 9/28/18 3:31 PM Page 4

MECHANICAL DIRECTOR’S MESSAGE

Ch-Ch-Ch-Ch-Changes

by Randy Notto, AASP-MN Mechanical Director

What?! It’s October already???

Now that the kids have gone back to school, the summer routine of staying up late and sleeping all day has changed backed to the “normal” routine. Leaves are turning from green to hues of red, yellow, orange and brown, letting me know that I should prepare for the inevitable change to ch-ch-chillier weather soon. Change, it seems, is happening all around me, which is why I have the song “Changes” by David Bowie stuck in my head today.

Many people believe that change is a good thing. I’d have to agree. That’s why I hope every mechanical shop owner and manager in Minnesota attends AASP-MN’s Mech XChange on October 17 at LubeTech in Golden Valley. Attendees will learn how shops have increased their bottom line by making changes to the

4 | October 2018

product and service options available to their customers - while complementing their core business. In addition, attendees will hear about new and/or cost-effective marketing tactics that have worked for other shops in the last three months.

Why continue to waste your time and money on old strategies that aren’t working? Attend the Mech XChange on October 17 to learn how to implement changes to improve your business and bottom line from some of the best and brightest individuals in this industry: Your peers.

I hope to see you there!

AASP-MN News

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 5

LEGISLATIVE UPDATE

AASP-MN Prepares Response to Salvage Title Initiative During the 2018 Legislative Session, proposed legislation would have removed key language (“late-model” and “highvalue”) from the description of vehicles subject to Minnesota’s salvage title statute. The change would result in more vehicles being stamped “Salvage Title.”

The stated rationale for this change was to prevent “title washing” and protect consumers from unsafe vehicles. In particular, the proponents of the bill said that they were concerned with flood-damaged vehicles making their way into Minnesota.

AASP-MN spotted this legislative proposal well into the 2018 Session. We were playing catch-up for much of the Session trying to sort out what the proponents of the bill were trying to accomplish. As we learned more, we became concerned that the proponents’ stated objectives cannot be achieved simply by removing the reference to “late-model” and “high-value” vehicles. With this simple change, our analysis points to more repairable vehicles being stamped “Salvage.” As a result, vehicle

by Kevin Walli, AASP-MN Lobbyist

owners will experience diminished value and some owners will lose their “affordable” vehicles and face the unanticipated expense of finding replacement vehicles.

The provision nearly passed in 2018, but it was part of a large Omnibus Bill that was ultimately vetoed by Governor Dayton. Subsequent to the 2018 Session, AASP-MN has taken its concerns to several key legislators and the Department of Public Safety. We will have several more conversations on this issue before the 2019 Legislature convenes on January 3. Our goal is to ensure that the full range of consequences of the proposed law change are understood by legislators.

Our objective is not to shut down debate on the Minnesota salvage title statute. We simply want the goals to be clearly stated and ensure that any changes are an appropriate response to a real consumer safety concern. For our part, we are willing to discuss options that will have meaningful positive benefits for consumers – and all stakeholders should have a say in any such solution.

AASP-MN News

October 2018 | 5

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 6

LOCAL NEWS

Body Shop Session Highlights On Wednesday, September 19, AASP-MN hosted a Body Shop Session at Grumpy’s Bar & Grill in Roseville. During the session, attendees learned about what the Minnesota Department of Commerce does, specifically in its role regulating insurer claims practices. Representatives from the Department of Commerce explained: • Role/jurisdiction of the Department of Commerce – what they can and cannot do • How to file a complaint with the Department – what are they looking for?

• The importance of documentation – what info should be provided in a well-written complaint • The Department’s process for handling complaints – what to expect after a complaint is filed • Recent enforcement actions of interest to the collision repair industry Participants also received a report on AASP-MN’s current initiatives and upcoming events.

Nearly 40 people attended AASP-MN’s B.S. Session at Grumpy’s Bar & Grill on September 19.

I-CAR SkillsUSA Golf Outing Highlights The Minnesota Volunteer I-CAR Committee, along with SkillsUSA, had another successful annual golf tournament at the beautiful Oak Glen Golf Club in Stillwater, MN on September 12. The tournament brings together the best in the auto body industry, including the leading auto body and collision repair facilities, parts vendors, automotive paint suppliers, local dealerships, towing companies, auto body equipment vendors and insurance partners. Proceeds go towards technical schools and students for scholarships and grants to continue the successful growth of the auto body industry.

Congratulations to team National Coatings/Single Source (Jim Lepley, Rob Lahr, Dan House, Nick Buche), who won First place this year! Second place was team Schoonover Bodyworks (Mike Schoonover, Doug Redfield, Andy Labrosse, Matt Enright). There were many winners with all the prizes and donations presented at the dinner and awards ceremony following golf. “We couldn’t do it without our sponsors! In particular we would like to thank Valspar (Dinner Sponsor), Keystone/LKQ (Award Sponsor), Axalta (Photo Sponsor), and AAA Auto Parts (Hole in One Sponsor),” said tournament coordinator Jamison Randall. “We are so grateful and were able to raise about $10,000 that will go towards scholarships and 6 | October 2018

grants to help the future auto body employees to provide safe and quality repairs for consumers.” We look forward to seeing everyone again next year!

For more information, go to www.icargolf.com.

A great day was had by all at the I-CAR Golf Outing on September 12.

Complete Your AASP-MN Member Profile The AASP-MN website was designed to help you seek out and connect with other AASP-MN members when looking for products, services, tools or equipment and has robust search capabilities. However, in order for the search results to include information about your shop, you must complete your member profile on the website.

To do that, go to www.aaspmn.org and click on the “Members Only” button in the upper right corner. You will be prompted for a username and password. (If you don’t know it, just call the AASP-MN office at 612-623-1110.) Once you are logged into the site, click on “Members Only” on the navigation bar. A drop-down menu will appear. The first option on that menu is “My Profile.” Click on the “My Profile” option to update your company profile. Once you’ve completed your profile, hit the save button at the bottom of the page.

While you’re on the site, please take the time to check out all of the great information and resources available, including:

Information about: • Association news • Member benefit programs • The Get to Know Your Neighborhood Auto Repair Pro campaign • Current and past legislative activities & find your legislator • Industry training and upcoming events Member shops, tools and equipment: • Search our database to find a member shop in your area, see what diagnostic or other equipment they own, what repair information they subscribe to, which management system they use and more! Our extensive database was designed to help members connect with and be a resource to other members. So be sure to login and complete your member profile!

Resources/links: • Regulation of Claims Practices & Prohibition on Insurer Statutes • Truth in Repairs Act • Insurer Unfair Claims Practices Report

AASP-MN News

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 7

• MN Motor Vehicle Damage Disclosure & Reporting Requirements • P-Pages, DEG & other estimating resources • OEM service information • MPCA Fact Sheets and other regulatory compliance information Sample documents: • Complaint Letter to Department of Commerce • Loaner Car Agreement • Repair Authorization form • Assignment of Insurance Proceeds • Sheriff’s sale instructions and documents Consumer info: • Find a Shop • Auto Insurance Claims & Claimants’ Rights “Nuts & Bolts” brochure • Consumers’ “Know Your Rights” (after submitting an automobile accident claim to your insurance company) • Motor Vehicle Service Contracts: FTC, MN Attorney General and Consumer Reports • FTC Consumer Alerts on auto warranties and warranty scams • Automotive career and scholarship info, including links to state college automotive programs Other: • AASP-MN News – Check out the current or past issues of the Association’s monthly magazine, AASP-MN News • And more!

AASP-MN Member PAM’s Auto Earns ISO Certification The International Organization for Standardization (ISO) 9001:2015 has issued its first automotive recycler certification in the nation to AASP-MN member PAM’s Auto in St. Cloud. PAM’s Auto successfully completed the ISO audit covering automotive parts distribution and automotive dismantling operations. The audit’s objective is to set international requirements for quality management systems.

The audit was performed by Smithers Quality Assessments, and PAM’s Auto passed the most recent version of the audit with zero non-conformances, the best result possible.

“This certification confirms that our quality management system consistently provides exceptional products and services to meet our customers’ expectations,” said Patrick Huesers, CFO of PAM’s Auto. “Our team is incredibly proud to be recognized for our superior customer service and continuous improvements to our processes, while maintaining focus on our extraordinary safety record.”

Congratulations to the team at PAM’s Auto!

Minnesota Careers in Auto Repair & Service (MNCARS) MNCARS is a non-profit organization established in 2016 by AASP-MN. Its sole purpose is to promote careers in the automotive industry, recruit young people into the state's college-level automotive service and collision repair programs and, ultimately, into industry workplaces. To further those efforts, MNCARS recently participated in the following events:

• Northern Collision Business Association presentation

Take advantage of the resources in the MotorMouth toolbox!

Get out and get active in your local community to promote industry careers!

AASP-MN News

Thank You 2018 AASP-MN Sponsors!

GOLD AASP National AmeriTrust Group Auto Value Parts Stores/APH Axalta Coating Systems CBIZ AiA FinishMaster PPG Automotive Finishes United Fire Group

SILVER aaa Auto Parts Enterprise Rent-A-Car LKQ/Keystone Automotive O'Reilly Auto Parts PAM’s Auto, Inc. Suburban Chevrolet

BRONZE Casualty Assurance of Chaska C.H.E.S.S. Lube Tech & Partners

OTHER Choice Auto Rental Dent Impressions Monroe Moxness Berg, PA Sherwin Williams

VENDOR Accessory Pro Warehouse AmeriPride Services Autoshop Solutions Dentsmart PDR Heartman Insurance NAPA Auto Parts NCS/Single Source Net Driven The Matrix Wand Workplace Safety Consultants October 2018 | 7

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 8

NATIONAL NEWS

SCRS-Hosted I-CAR Webinar Made Available Online The Society of Collision Repair Specialists (SCRS) has released the on-demand version of a live webinar featuring Nick Notte, Senior Vice President of Sales and Marketing for I-CAR, originally aired on August 22.

The 90-minute webinar detailed the culmination of nearly five years of work in improving upon the organization’s curriculum, services and recognition program, highlighting ways in which the industry’s training program has been enhanced. Gold Class and Platinum requirements and new purchasing options were discussed, and nearly half of the program focused on answering audience questions.

8 | October 2018

The Knowledge and Skills protocol and available training relative to I-CAR Knowledge and Skill Areas can be found at www.i-cartraintogain.com. The documents mentioned in the webinar are located under the “Protocol” tab at the top of the page.

You can register to watch this webinar on-demand through the SCRS website, found at https://scrs.com/scrs-webinar-i-cardiscusses-training-recognition-and-ser vice-enhancements/.

For additional questions that were not addressed in this presentation, please contact Doug.Schlueter@ i-car.com.

For more information or to join SCRS, visit scrs.com.

SAVE THE DATE!

AASP-MN Annual Meeting & Leadership Conference

Thursday, April 11, 2019 Delta Hotels

by Marriott 1330 Industrial Blvd. NE Minneapolis, MN 55413 Visit aaspmn.org for info as it becomes available

AASP-MN News

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 9

PHONE: 732-495-7900 FAX: 732-495-7904 E-MAIL: bill@rae1.com www.raeservice.com VISIT US ON FACEBOOK www.facebook.com/ReliableAutomotiveEquipment

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 10

INSURANCE I.Q.

Understanding Your Workers’ Compensation Experience Modification Factor

completed year. For example, if your anniversary rating date is Jan. 1, 2017, the experience period is 2013 to 2015. 2016 would be excluded.

Three years of data is used to provide a more accurate reflection of the losses, smoothing out the impact of an exceptionally bad or good year for losses.

Both actual and expected losses are divided into a primary Who calculates the mod factor? and an excess portion in what is called a split rating method.

Most states use the National Council on Compensation Primary losses are designed to be an indicator of loss frequency Insurance (NCCI) to collect data and calculate the experience (the number of losses) and are used at their full value in the mod modification factor. The NCCI is a private corporation funded by formula. Excess losses are an indicator of loss severity (the member insurance companies. The remaining states either operate an independent workers’ compensation bureau or have set amount of each loss) and are weighted in the formula so that they aside a state fund for workers’ compensation. These states may or are less important. The emphasis of loss frequency over loss severity in the formula reflects the fact that loss frequency is a may not use the NCCI’s classification system to determine more significant indicator of risk and can be improved through experience modification factors. proactive loss-control programs.

The NCCI now makes annual How is a mod calculated?

Understanding your adjustments to the split point based on The process of calculating the company’s mod and inflation. In 2017, the NCCI’s rating experience modification factor is complex, but the underlying theory and the data used to obtain system will use a split point of $16,500.

This means that the first $16,500 of purpose of the formula is it helps you identify every loss is considered a primary loss, straightforward. Your company’s actual losses are compared to its expected ways to minimize your and any amount over this point is an excess loss. For example, losses by industry type. The formula workers’ compensation aconsidered $9,000 loss would have no excess incorporates factors that account for premium. losses, as it falls below the current split company size, unexpectedly large losses, point of $16,500. However, a loss of and the incidence of loss frequency and $25,000 would have $16,500 in primary loss severity to achieve a balance losses and $8,500 in excess losses. Additionally, medical-only between fairness and accountability. claims figures may be reduced by 70 percent in approved states.

Expected losses are calculated using your payroll data by How does my mod affect my premiums? state and class code and applying the expected loss rate (ELR).

The mod factor represents either a credit or debit that is The ELR is provided by each state’s rating bureau. These figures applied to your workers’ compensation premium. A mod factor are also broken down into expected primary losses and expected greater than 1.0 is a debit mod, which means that your losses are excess losses. worse than expected and a surcharge will be added to your premium. A mod factor less than 1.0 is a credit mod, which How do your losses compare? means losses are better than expected, resulting in a discounted The final mod calculation compares your actual primary and premium. excess loss figures to those expected for a company of the same size and industry type. To understand how workers’ What is the experience rating period? compensation losses at your business compare to state industry The mod is calculated using loss and payroll data for an averages, contact CBIZ to review your experience modification experience rating period. The experience rating period typically worksheet. includes data for three policy years, excluding the most recentlyA key to understanding your workers’ compensation premium is the experience modification factor, also known as your mod. Understanding your company’s mod and the data used to obtain it helps you identify ways to minimize your workers’ compensation premium.

10 | October 2018

AASP-MN News

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 11

How can you control your mod?

Your mod factor has a direct impact on your workers’ compensation premium. The key to controlling your insurance costs is accident prevention.

• The mod is calculated based on data reported to the rating bureau by past insurers. Incorrect or incomplete data can cause incorrect mod factors. Review loss and payroll data to ensure the calculation is complete and accurate.

• Losses remain in the experience rating formula for three years. The experience modification factor is influenced more by small, frequent losses than by large, infrequent ones.

• Safety programs, return-to-work programs and appropriate prevention procedures can help to reduce loss frequency.

• An effective self-inspection and accident investigation program are critical to managing claim frequency.

• Claims management programs can help your business manage outstanding reserves and focus on efficiently resolving open claims.

• Any claims should be reported to your carrier immediately.

• All injured employees should be provided with light duty upon their release from treatment so you can close claims and ensure the health of your employees.

• Supervisory roles should have set safety performance goals.

Success in achieving safety goals should be used as one measure during performance appraisals.

• All employees should be trained on their responsibilities for safety and supervisors should know how to enforce violations.

• You should frequently communicate with employees on a formal and informal basis regarding the importance of safety.

How can your experience rating save you money?

Establishing a proactive safety program is an effective way to reduce losses, positively impacting your mod and workers’ compensation premium. Contact Brad Schmid at CBIZ today at (763) 549-2247. We have the loss control experience to help you promote safety and control your workers’ compensation premium.

This Work Comp Insights is not intended to be exhaustive nor should any discussion or opinions be construed as legal advice. Readers should contact legal counsel or an insurance professional for appropriate advice. © 2011-2014, 2017 Zywave, Inc. All rights reserved.

AASP-MN News

October 2018 | 11

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 12

12 | October 2018

AASP-MN News

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 13

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 14

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 15

ESTIMATING TIPS All Three Systems: Factory Color Packs Some vehicle OEM colors may require a special pigment toner to be mixed in-house, or a factory color pack (pre-mixed color) to perform refinishing repairs due to exotic, high-cost pigments. The cost of these color packs and toners – which are only supplied by your paint manufacturer – may cost more than your material calculator rate.

Each paint manufacturer has a list of special color codes specific to each OEM and it is important for repair planners to reference this information when determining cost during damage analysis. This will also help order the necessary materials before the vehicle lands in the paint department, thereby eliminating delays in the repair process.

An example of this would be Lexus color code 8Y0, structural blue, which is only available as a factory color pack from PPG Automotive. PPG shows how to repair Lexus 8Y0 structural blue on its YouTube channel, https://youtu.be/TYbKITlDRWU. Always reference your paint manufacturer’s TSBs for the latest information available regarding these special colors.

All Three Systems: Fender Caulking Recent Inquiry 12587 identified that, on 2014-2018 Chevy/ GMC Pickup trucks, the replacement fenders do not come from the factory with seam sealer and caulk on the inside panel of the wheel house. The labor and material cost to replicate the OEM appearance is NOT INCLUDED in all three estimating systems.

CCC will add a statement to the GTE guide (P-Pages) under the fender group “Special Notation” to match the hood, trunk lid and door sections regarding seam sealer not being included.

All Three Systems: Disassembly of Replacement Parts for Refinish Some replacement parts may come pre-assembled from the supplier in primer or with incorrect body color.

Labor to disassemble these replacement parts, e.g. grilles, mirrors and various exterior-mounted body parts, is NOT INCLUDED and would require an on-the-spot evaluation.

An example of this situation would be a replacement grille for a Ram 1500 PN68197703AA, which comes “primed” from the supplier. Additional labor to remove the inserts is NOT INCLUDED with the refinish labor or the body labor for r/r.

Audatex: Labor Report Learn how to to obtain a copy of the Audatex Labor Report by watching the video found here: https://youtu.be/9vhUnI-Ivfw.

Note: The estimating databases are all intended to be used as a GUIDE ONLY - it is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair. You can view these tips and others on the DEG website,WWW.DEGWEB.ORG.

AASP-MN News

October 2018 | 15

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 16

16 | October 2018

AASP-MN News

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 17

AASP-MN News

October 2018 | 17

AASP1018-TG.qxp_AASP News 9/26/18 11:34 AM Page 18

PARTNERS IN PREVENTION

Selling and Collecting Oil and Batteries If you sell or replace oil or lead-acid batteries, you are required to follow a few rules, including posting a sign letting people know where they can take the used oil and batteries for disposal. You don’t have to collect used oil, but you must accept lead-acid batteries for recycling if you sell or replace them.

Oil

The following rules apply if you sell or replace oil in vehicles or equipment. Customers can be citizens or businesses.

The oil can be petroleum or synthetic.

• You must post a sign that either lists where people can bring used oil and used filters or where to find that information. You can list the name and address of a nearby free collection site, list all the free collection sites in your area or list a toll-free telephone number the public can call to find free collection sites, such as 1-800-CLEANUP. This phone number is operated by Earth911.com, which is also a good resource for finding free collection sites in your area to list. Another option is to collect the oil yourself, but you are not required to.

• The posted sign must be at least 8.5 x 11 inches – that’s a standard piece of paper.

• The sign must have the universal recycling symbol on it – the one with three arrows forming a triangle.

• The sign must have the following words on it: “It is illegal to put used oil and used motor oil filters in the garbage.

Recycle your used oil and used motor oil filters.”

A printable sign with most of this info already on it is available on the MPCA’s website, www.pca.state.mn.us. Type “hw4-36” into the search box and look for the fact sheet called “Selling Motor Oil and Motor Oil Filters.” The sign is the final page of the fact sheet. You will only have to add the collection site info or phone number.

If you choose to collect the oil or filters yourself, store them in sturdy, leak-proof containers. Keep the containers closed and latched except when you are adding oil or filters to them. Store the containers on a solid surface such as concrete. Label the containers “used oil” or “used oil filters.”

More details about used oil storage and disposal are available on the MPCA’s website. Type “hw4-30” into the search box and look for the fact sheet called “Used Oil and Related Wastes.”

The MPCA recommends keeping a log of who brings you used oil or filters and the date. This reduces your risk in two ways if you accidentally collect contaminated oil. First, people are less likely to bring you contaminated oil if they have to give their name. And second, you can use the log to apply for 18 | October 2018

reimbursement from the MPCA for the additional costs of contaminated oil disposal. If you accept used oil from a business, you must provide them with a receipt.

Batteries The rules for selling and collecting lead-acid batteries are similar to those for oil, with the added requirement that you must collect batteries if you sell them. Customers can be citizens or businesses. These rules apply if you sell lead-acid batteries or replace them in vehicles or equipment.

• You must accept up to five batteries at a time from anyone for free, even if they aren’t a customer.

• Charge customers a deposit of at least $10 for each battery they buy.

• Refund the deposit if the customer brings in a used battery within 30 days. If you are doing the work of replacing the battery, this is taken care of and you don’t need to charge the deposit.

• You must post a sign with the following words on it: “NOTICE: USED BATTERIES. This retailer is required to accept your used lead acid batteries, EVEN IF YOU DO NOT PURCHASE A BATTERY. When you purchase a new battery, you will be charged an additional amount of at least $10 unless you return a used battery within 30 days. It is a crime to put a motor vehicle battery in the garbage.”

• The sign must be at least 8.5 x 11 inches – that’s a standard piece of paper.

• The sign must have the universal recycling symbol on it.

A printable sign with this information already on it is available on the MPCA’s website. Type ‘hw4-07’ into the search box and look for a document called “Selling Lead-acid Batteries.” The sign is the final page of the fact sheet.

Recycle used batteries through your wholesaler or other recycler. Lead-acid battery wholesalers are required to accept an unlimited number of batteries from their customers (that’s you).

They are allowed to charge a reasonable fee to do so and must recycle the batteries.

One more requirement for batteries: If you advertise in the newspaper that you sell lead-acid batteries, like you would to promote a sale, you must include the following words: “At least $10 additional charge unless a used lead acid battery is returned.

Improper disposal of a lead-acid battery is a crime.”

Overall, these rules exist to encourage proper and speedy recycling of valuable products that are more damaging than most if disposed of in a landfill or left to degrade in a basement or garage.

AASP-MN News

AASP1018-TG.qxp_AASP News 9/26/18 11:35 AM Page 19

AASP-MN News

October 2018 | 19

AASP1018-TG.qxp_AASP News 9/26/18 11:35 AM Page 20

Order Your 2019 Automotive Calendars Now! For more information, visit aaspmn.org or contact the AASP-MN office at aasp@aaspmn.org / 612-623-1110.

LIKE AASP-MN ON FACEBOOK! facebook.com/aaspmn

20 | October 2018

AASP-MN News

AASP1018-TG.qxp_AASP News 9/26/18 11:35 AM Page 21

CASH IN ON YOUR MEMBERSHIP!

United Fire Group Announces New Eligibility for AASP Members with Incidental Auto Sales Exposure In the past, AASP members that had an incidental dealer plate or incidental auto sales exposure were not eligible to participate in AASP’s GaragePro property & liability program with United Fire Group. However, new guidelines recently took effect that allow acceptable risks that would not otherwise meet UFG’s garage underwriting criteria.

The new UFG underwriting guidelines include: • Risk should be acceptable within the established AASP guidelines.

• Risk should be acceptable within the established nonfranchised dealer guidelines.

• Sale of used vehicles only. New/franchised dealerships are not eligible.

• Vehicle sales should be less than 10 percent of total revenue.

• No more than two dealer plates.

• No more than 15 vehicles sold annually.

• No more than $50,000 open lot limit.

• Garage-Pro experience rating plan applies.

“After months of research and discussions, it became clear that we were missing out on too many good opportunities for adding new accounts into the AASP program because of an incidental exposure. So, to try and close that gap, we created these new guidelines for AASP eligibility,” said Rick Miller, Senior Production Marketing – Minnesota, United Fire Group.

“Many AASP-MN members expressed a need for this coverage, so we are very excited to have this new eligibility,” said Judell Anderson, AASP-MN Executive Director.

If you would like a quote on your property and liability, workers’ compensation or employee benefits, please contact Brad Schmid at bschmid@cbiz.com or (763) 549-2247.

WELCOME NEW MEMBERS:

SEPTEMBER 2018

Aaron’s Auto Body & Glass Redwood Falls, MN Apple Valley Car Clinic Apple Valley, MN Karl’s CARQUEST Auto Parts Albert Lea, MN Smart Express Bloomington, MN AASP-MN News

October 2018 | 21

AASP1018-TG.qxp_AASP News 9/26/18 11:35 AM Page 22

AASP-MN MEMBER BENEFIT PROGRAMS WORKERS’ COMP INSURANCE AmeriTrust Group (formerly Meadowbrook Insurance Group) Contact: Brad Schmid 763-549-2247 / bschmid@cbizaia.com Up-front scheduled credit makes Meadowbrook one of the most competitive programs around for Worker‘s Compensation insurance. In addition, members are eligible to receive an annual dividend based on the group’s loss ratio. For more information, log on to www.wcpolicy.com/aaspmn.

PROPERTY/LIABILITY INSURANCE CBIZ AIA Contact: Brad Schmid 763-549-2247 / bschmid@cbizaia.com CBIZ AIA will present AASP-MN members with quotes from multiple carriers for property/liability insurance and members can choose the program that best fits their situation. As an added bonus, CBIZ AIA will offer members an exclusive 10% discount on their property/liability insurance premiums. Ask about our program with United Fire Group!

EMPLOYEE BENEFITS Business Planning Professionals Contact: Dennis Begley 612-308-6577 / dennis@begley-group.com Business Planning Professionals will provide AASP-MN member with quotes from multiple carriers for life insurance, health insurance, long-term care and disability insurance.

UNIFORM & LINEN SUPPLIES AmeriPride Services Contact: Joel Hogstad 612-362-0318 / Joel.Hogstad@ameripride.com Discounted pricing to members on rental of uniforms, entrance mats, shop rags, etc. Purchases are also discounted. Members receive annual rebate equal to 10% of their business with AmeriPride each year.

CREDIT CARD PROCESSING Association BankCard Services Contact: Mac Hardin 952-933-2026 / mach@retailfinancialservices.biz Competitive rates for AASP-MN members.

Terminals and printers sold at cost. Monthly rental of equipment is also available.

22 | October 2018

LEGAL CONSULTATION Fryberger, Buchanan, Smith & Frederick 800-496-6789 Members receive free, over-the-phone legal assessment and consultation (some restrictions apply) with an attorney who specializes in the area of law that is the subject of the call.

WEBSITE AND INTERNET MARKETING SOLUTIONS Autoshop Solutions Contact: Tony Mercury 919-267-1731 / tony@autoshopsolutions.com Autoshop Solutions has developed the most cutting-edge marketing platform for AASP members. Really Powerful Marketing (RPM) is an all-in-one program that bundles your website, payper-click, search engine optimization, social media, and much more! With five levels of RPM to match your budget, goals, and competition, it’s built to drive your shop forward!

Net Driven Contact: Rich Mullen 877-860-2005, ext. 224 / rmullen@netdriven.com Net Driven is a market leader in website and internet marketing solutions designed exclusively for the automotive industry. AASP-MN members who choose Net Driven are eligible for a $500 discount off their 1st year setup fees.

TECHNICAL INFORMATION HOTLINE IDENTIFIX 800-288-6220 Members enjoy discounted prices on the industry’s #1 technical information hotline, Direct-Hit.

AUTO EMPLOYEE ASSESSMENT Assessment Associates International Contact: Ron Page (952) 854-6551 ronald.page@aai-assessment.com Designed to help facilitate and enhance hiring decisions. AASP-MN members receive 50% off retail price and starts as low as $15 per assessment.

BUSINESS FORMS/CALENDARS AASP-MN Contact: Jodi Pillsbury 612-623-1110 / jodi@aaspmn.org Discount rate on printed business forms and calendars.

CHECK GUARANTEE SERVICES Certegy Check Services 877-520-2987 Discount rate of .75% to AASP-MN members. Use existing credit card terminal. Fast claim payments.

SAFETY COMPLIANCE Complete, Health, Environmental & Safety Services, Inc. (CHESS) Contact: Carol Keyes 651-481-9787 / carkey@chess-safety.com AASP-MN members receive a 20% discount on Safety Data Sheet Management (SDSLinks), Right to Know(RTK)/Hazard Communication program customized for your facility and monthly safety reminders, and other safety, OSHA or environmental assistance.

PAYROLL PROCESSING CBIZ Payroll Contact: Carrie Hobrough 612-436-4620 / chobrough@cbiz.com INFORMATION PROVIDERS Mitchell1 Members receive 20% discount off standard payroll Contact: Mitchell1 Representative products and services (excluding 401k). Members 888-724-6742 x 6986 who switch prior to June 30 will receive first month Mitchell1 offers AASP members special savings on of payroll processing free.

Mitchell 1’s ProDemand, Manager SE & Teamworks products. For more information, contact Customer BUSINESS COACHING 180biz Service at 888-724-6742, ext. 6986.

540-833-2014 / info@180biz.com Mitchell International Website: www.180biz.com Contact: Mitchell International Representative Members receive a 20-percent discount on one-on800-238-9111 one sales and management coaching programs AASP members receive a 15% discount on any (covering financial planning & analysis, strategic Mitchell RepairCenter TechAdvisor package. Visit marketing, leadership and personnel development) repaircenter.mitchell.com/Catalog/OEM without long-term commitments. Members also Repair.aspx for more information. receive a 25% discount on monthly sales & management webinars as well as a 20-percent discount on all 180BIZ advisor training programs.

AASP-MN News

AASP1018-TG.qxp_AASP News 9/26/18 11:35 AM Page 23

AASP-MN News

October 2018 | 23

AASP1018-TG.qxp_AASP News 9/26/18 11:35 AM Page 24