Joe Greco | joe@grecopublishing.com www.grecopublishing.com
@grecopublishing
UPCOMING EVENTS
First Tuesday Each Month, 6 - 8pm Northern MN Collision Shop Meeting TBA Northern MN
First Wednesday Each Month, 8 – 9:30am Southern Metro Collision Shop Meeting MN ADAS, Bloomington
Second Wednesday Each Month, 7:30– 9:30am Central MN Area Collision Shop Meeting APH Headquarters, St. Cloud Third Tuesday Each Month, 9 - 10am Mechanical Zoom Meetup Third Thursday Each Month, 9 - 10am Collision Zoom Meetup
The Importance of Education in the Collision Repair Industry and the Effectiveness of Joining Trade Organizations Like AASP-MN
By Shannon Christian, AASP-MN Collision Division Director
In the rapidly evolving world of collision repair, staying ahead of the curve is crucial. The industry is constantly changing, with new technologies and materials and repair techniques emerging regularly. This dynamic environment underscores the importance of continuous education for professionals in the field. Education not only enhances the skills and knowledge of technicians, estimators and owners, but also ensures that they can provide the highest quality service to their customers. Additionally, joining a trade organization such as the Alliance of Automotive Service Providers of Minnesota (AASP-MN) can significantly amplify the benefits of ongoing education.
The Role of Education in Collision Repair
Education in the collision repair industry is multifaceted. It encompasses formal training programs, certifications, networking, getting in uncomfortable situations, and ongoing professional development. Here are some key reasons why education is vital:
1. Consumers: This is our true customer, regardless of any DRP relationships. Liability, warranty and customer satisfaction all depend on the repair shop to educate the customer regarding proposed repairs and to be transparent in the work that is performed. Shops should be making repair decisions with the customer, not with the insurance company.
2. Quality and Safety: Proper education ensures that repairs are performed correctly, maintaining the safety and integrity of the vehicle. This is crucial not only for the safety of the vehicle’s occupants, but also for the reputation of the repair shop. Other drivers that share the roads can also be impacted by the work performed. Think about the customer, their family, and other drivers. Their safety matters.
3. Technological Advancements: Modern vehicles are equipped with advanced safety features, electronics and materials that require specialized knowledge to repair. Technicians must stay updated on the latest technologies to ensure they can accurately diagnose and fix issues. Equipment from 20 years ago will no longer satisfy repair requirements seen in modern vehicles.
4. Profitability: Have you been told that you cannot bill for an operation, or “we do not pay for that”? How many operations is your shop performing for “free”? Who then is paying for the items you are told you can’t bill for or are not paid for? Are those operations being done? Are those parts being replaced? Either your customer loses because it was not done, or the shop pays for it because they were not educated. The more you know, the better you will be for your
customers’ satisfaction and your shop’s profitability.
5. Insurance Companies: Let’s face it, most of the long-term and old school adjusters are retired or have moved on; the ones who related to your shop and your community. Are you depending on the insurance company to educate their employees? New adjusters, at times, do not know what is required and need to be informed in a professional manner of repair requirements. Most are looking for explanations to be able to document the file as to why something was paid.
6. Efficiency and Cost-Effectiveness: Well-trained technicians can work more efficiently, reducing the time and cost associated with repairs. This efficiency translates to higher customer satisfaction and better profitability for the business.
The Benefits of Joining AASP-MN
AASP-MN is a trade organization dedicated to supporting the automotive service industry, specifically independent auto service and collision repair shops. Membership in such an organization offers numerous advantages, particularly in the realm of education and professional development. Like any organization you get out what you put in, so take advantage of meetings, training, and discounts…it is for you.
1. Access to Training and Resources: AASP-MN provides its members with access to a wealth of training programs, workshops, and seminars. These educational opportunities cover a wide range of topics, from the latest repair techniques to business management skills.
2. Networking Opportunities: Being part of a trade organization allows professionals to connect with peers, industry experts and suppliers. These connections can lead to valuable insights, collaborations and business opportunities. There is strength in numbers, and there is nothing wrong with networking, educating each other, and helping with best business practices.
3. Advocacy and Representation: AASP-MN advocates for the interests of its members at the state level. This representation ensures that the voices of collision repair professionals are heard in legislative and regulatory matters. Be involved, have your voice heard.
4. Industry Updates: Members receive regular updates on industry trends, technological advancements and regulatory changes. Staying informed helps businesses adapt and thrive in a competitive market. Collision meet-up groups have started in the Central,
Metro and Northern Minnesota markets, along with monthly Zoom meetings. Seek out the group near you, ask questions, and stay up to date in your local area.
5. Discounts: Reducing business operating costs improves your bottom line. Discounts on safety programs, uniforms, legal consultations, credit card processing and insurance are only a few of the benefits offered by AASP-MN.
Additional organizations and resources: Collision Hub (collisionhub. com), Collision Advice (collisionadvice. com), Elite Body Shop Solutions (elitebodyshopsolutions.com), Database Enhancement Gateway (degweb.org), and Society of Collision Repair Specialists (scrs.com); all of those listed are sources among many that are available. Sometimes we need to hear hard truths, see real data and allow them to impact our path forward for our customers and our businesses.
Conclusion
Education is the cornerstone of success in the collision repair and automotive service industry. It equips technicians with the skills and knowledge needed to navigate the complexities of modern vehicle repair. Moreover, joining a trade organization like AASP-MN amplifies the benefits of education by providing access to training, resources and a supportive professional network. For collision repair professionals, investing in education and trade organization membership is a strategic move that can lead to improved service quality, business growth, and longterm success. You don’t know what you don’t know. We are constantly told that, “you’re the only one.” Are you being told you’re the only one? I guarantee you are not. What are you going to do about it?
New Chapter in AASP-MN Lobbying Efforts and a Huge Thank You to the Fryberger Law Firm
AASP-MN’s lobbying and government relations work will be undergoing some changes in the next year after more than two decades of exemplary service from the Fryberger Law Firm. I have accepted a position at the Larkin Hoffman law firm and will be starting there this fall. AASP-MN will be joining me at my new firm, which will provide me with additional aid and resources at the Capitol, as I join a fully-staffed government relations team at Larkin Hoffman.
I want to thank the Fryberger Law Firm for their wonderful work in assisting AASP-MN members over the past 23 years and in facilitating a wonderful work environment for myself and the other talented attorneys who have worked on AASP-MN’s behalf over that time. One obvious person to highlight in this list of thanks is Kevin Walli. Kevin began representing AASPMN in 2001 and worked diligently on your behalf until his retirement in 2022. His intelligence and dedication helped transform AASP-MN and the industry and I cannot say enough positive things about him, his work ethic, or the way he treated people at the Capitol. Kevin and the rest of the attorneys at Fryberger provided a consistent level of professionalism and effectiveness on behalf of AASP-MN’s membership and I hope you join me in thanking them for their tremendous work over the years.
While it is certainly difficult to leave a firm I have such respect for, I am extremely excited about the team at Larkin Hoffman and the
by Sam Richie, AASP-MN Lobbyist
positive impact this change will have on our effectiveness at the Capitol moving forward. Larkin Hoffman is one of Minnesota’s largest and most successful law firms with 75 attorneys, 15 paraprofessionals and more than 75 support personnel. Larkin Hoffman has served the legal, government and business counseling needs of its clients since 1958 and has talented experts in all manner of subject areas.
Larkin Hoffman provides counsel to a wide variety of organizations, from small businesses and nonprofits to Fortune 500 companies, in many areas of practice, including corporate and governance matters, litigation, real estate, government relations, labor and employment, intellectual property, information technology, franchising and taxation. The government relations practice group has earned a reputation for successfully representing clients at all levels of government. Their team provides lobbying services and strategic counsel to public and private-sector institutions including nonprofit organizations, trade associations, local governments and businesses.
I am extremely excited to bring AASP-MN into the fold at Larkin Hoffman and extend our influence and reach at the Legislature to help move AASP-MN’s legislative goals forward in the years to come. I look forward to working with you in the upcoming budget year to move our legislative agenda forward.
AASP-MN Hosts St. Paul Saints Game Outing
AASP-MN hosted “A Night Out with the St. Paul Saints,” Thursday, September 19 at CHS Field in St. Paul. Fifty AASP-MN members, their employees and families attended the event, which kicked off with a tailgate party at Lancer Service – just a few blocks from the field.
Along with the free parking provided by Lancer Service, attendees enjoyed a BBQ, along with a few cold beverages and great conversation before heading to the 6:30pm game. The game featured the St. Paul Saints v. Indianapolis Indians, with an 8-3 victory for the home team!
I-CAR SkillsUSA Golf Outing Highlights
The Minnesota Volunteer I-CAR Committee, along with SkillsUSA, had a successful golf outing at the beautiful Oak Glen Golf Club in Stillwater on Wednesday, September 18. The proceeds from the outing support technical schools and students with scholarships and grants to continue the successful growth of the collision repair industry.
AASP-MN sponsored a hole at the event to help support industry education. The event was well attended and a great give-back opportunity for the industry.
Congratulations to the Heppner’s Auto Body team (Amy Anderson, Laura Jacobson, Doug Glaus and Seth Keske), who won first place this year with a score of -11! There were also many winners with all the prizes and donations presented at the awards ceremony following golf.
“We couldn’t do it without our sponsors,” said tournament coordinator, Jamison Randall. “We are pleased we were able to raise about $7,000 to be used for scholarships and grants to help the future auto body employees provide safe and quality repairs for consumers.”
For more information go to icargolf.com
AASP-MN Monthly Morning Meetups via Zoom
AASP-MN Executive Director Linden Wicklund hosts open format Zoom sessions each month for
Minnesota Careers in Auto Repair & Service (MNCARS) is a non-profit organization established in 2016 by AASP-MN. Its sole purpose is to promote careers in the automotive industry, recruit young people into the state’s college-level automotive service and collision repair programs and, ultimately, into industry workplaces.
• September 18 – Dakota County Technical College Career Fair. Thank you to Dan Sjolseth (Superior Service Centers) & Laura Jacobson (Heppner’s Auto Body) for your time and effort.
• September 23 – Bemidji Career Academies Career Fair. Thank you to Scott Merschman (Kenny’s Clark & Goodyear, Bemidji) for your time and effort.
• October 15 - St. Paul Chamber of Commerce Career Fair. Thank you Will Latuff and Jamison Randall (Latuff Brothers Auto Body, St. Paul) for your time and effort.
Get out and get active in your local community promoting industry careers! Check out the MotorMouth toolbox at carcareers.org/motor-mouth
members to come together, network, swap ideas and ask questions! This ongoing opportunity to connect is designed to be a welcoming space for new ideas and everyday challenges alike.
Mechanical Shop Zoom Meetups: Third Tuesday each month, 9-10am Register at: bit.ly/MechanicalShopMeetup
Collision Shop Zoom Meetups: Third Thursday each month, 9-10am Register at: bit.ly/CollisionShopMeetup
We hope you can join in!
MNCARS & AASP-MN
Connect with Students
School is back in session and so are in-person career fairs! If you are interested in presenting in a classroom or having a booth at a career fair, MNCARS can send you all the materials you need. Contact us at aasp@aaspmn.org or 612-623-1110.
AASP-MN THANKS OUR 2024 SPONSORS!
Premium Sponsor LKQ Minnesota
Platinum Sponsor Lube-Tech
Optimize Digital Marketing Revv ADAS
Gold Sponsors 3M
AASP National Auto Value /Benco Equipment BASF CBIZ
NCS/Single Source
Silver Sponsors Axalta Coating Systems
Colonial Life
Enterprise Mobility
O’Reilly Auto Parts
PPG Automotive Finishes
Sherwin-Williams
Suburban GM Parts
United Fire Group Vestis
Bronze Sponsors aaa Auto Parts
C.H.E.S.S.
Dentsmart PDR
Precision Diagnostics
• All Makes and Models
• 24-48 hour Turnaround
• Proven Color Match Database
• On-site Cosmetic Repairs
• Large Inventory of O.E. Replacements
AASP National Announces its Dissolution
The Alliance of Automotive Service Providers (AASP) Board of Directors has come to the difficult decision to wind down the operations of the national association at year’s end.
At its May meeting, the Board enlisted the expertise of a professional association management facilitator in hopes of identifying potential opportunities for future initiatives and strategic focus. However, in light of its diminished affiliate numbers and recognizing the challenges of having a meaningful impact at the national level, the Board concluded that dissolving the national association was the best path forward.
Dan Sjolseth, AASP President, states, “We are proud to have served the industry for the past 25 years, acting as a networking hub for associations and facilitating the exchange of information and best practices. AASP National has run its course, but its spirit will live on through the continued work of our seven affiliate groups to positively impact the industry at a local level.”
The AASP National Board expressed its commitment to guiding the organization through its final phase with diligence and care, including the responsible and equitable distribution of its remaining assets.
Proud of its legacy of co-founding and funding the Database Enhancement Gateway, the association is contributing $100,000 (equivalent to five years of its current financial support) to ensure that that valuable
Why Join WIN?
WIN offers education, mentoring and leadership development opportunities to build critical skills for success in the collision repair market.
• Local/Regional Networking Events
• Annual Education Conference
• Educational Webinars
• Mentoring Opportunities
womensindustrynetwork.com
industry resource continues to thrive and benefit the industry.
Affirming its core mission to support and strengthen its affiliates, the remaining assets will be distributed equally among current affiliates in good standing who, in turn, can utilize those funds to enhance their work serving the industry at the local level. Those affiliates include AASP Illinois, AASP Massachusetts, AASP Minnesota, AASP New Jersey, AASP Pennsylvania, Automotive Service & Tire Alliance North Carolina and New York State Association of Service Stations and Repair Shops.
Further, the group plans to maintain an informal communication network for state affiliate representatives, preserving the connections and support that have been the cornerstone of AASP National.
The AASP National Board’s dedication to stewarding the association through its dissolution reflects its commitment to the organization’s legacy and its members. These efforts will ensure that the values and relationships cultivated by AASP National endure, even as the organization formally concludes its operations.
The group’s final meeting will take place in November, in conjunction with the SEMA and AAPEX shows.
The Alliance of Automotive Service Providers of Minnesota (AASP-MN) has valued the shared resources and collaboration between state-based affiliate associations offered by AASP National over many years. While the formal tie to a national group with a shared name will no longer exist, there will be little to no impact on AASP-MN operations. All AASP affiliates are separate business entities with no legal or administrative oversight by AASP National. AASP-MN, as with many of the other affiliates, maintain partnerships and affiliation with several different non-profit and for-profit organizations. These relationships make it possible to serve members and the local industry through robust programming.
• Scholarship Program
• School Outreach Program
• Most Influential Women (MIW) Award
The communication channels made possible years ago through AASP National are no longer needed in large part because of how much communication has changed with technology. AASP-MN will use funds from the dissolution to re-imagine our own communications with, and on behalf of, our members.
We look forward to serving our members for many years to come.
- Linden Wicklund, Executive Director
The XPress 800 System: Practicality and Precision for All Riveting Needs
Quality repairers need quality tools to ensure precision in every job, every time. The RAE – Wieländer+Schill XPress 800 Riveting System provides a variety of options for all riveting needs, offering excellent accessibility and effortless maneuverability regardless of the nature of repairs needed.
The XPress 800 is made even more user-friendly with easily interchangeable adaptors, while being lightweight and effortlessly maneuverable. Its power control system includes a convenient STOP key, allowing you to halt tool advancement for adjustments without releasing pump pressure.
The XPress riveting system provides versatility by accommodating various tools for diverse functions and applications, with several customizations available to accommodate any repair needs. Thanks to its modular design, this device seamlessly integrates with a range of hydraulic cylinders and designated C-arms, enabling pressure control for self-piercing rivets, flow form rivets, blind rivets, punching and blind rivet nuts (when appropriately configured). The basic, standard and full set options offer versatility and portability, enabling repairers to locate the system wherever the job requires. Additional kits are available for specific manufacturers, allowing facilities to adhere to OEM requirements and repair procedures wherever necessary.
At RAE, we recognize that the right tools are only half of
the equation. That’s why we provide comprehensive training with the purchase of tools like the XPress 800, ensuring technicians can confidently master the equipment and perform repairs with precision. This commitment to training helps facilities not only meet, but exceed, OEM standards.
To learn more about the XPress 800 system and our full product offering, visit raeservice.com, and visit RAE at SEMA 2024 in the South Upper Hall, Booth #32135.
The XPress 800 Riveting System offers options and customizations to handle a wide variety of repairs.
Reliable Automotive Equipment (RAE) is the premier OEM Collision Repair equipment supplier, o ering tailored solutions to the automotive aftermarket. With a focus on innovation and customer satisfaction, RAE provides quality products and expert support globally, serving as a trusted advisor to vehicle manufacturers and collision repair facilities. In addition to selling equipment, RAE o ers comprehensive repair and maintenance servicing for all our products. We also provide specialized training services, ensuring technicians possess the skills necessary to e ectively understand and utilize our equipment.
SERVICE
YOUR PARTNER FOR CERTIFICATION SUCCESS.
After purchasing our equipment, RAE will reach out to you annually or semi-annually to perform routine maintenance services. Should any issues arise or if something isn't functioning correctly, we also provide repair services to promptly restore your equipment to optimal certified operation.
TRAINING
RAE provides extensive training services focused on essential equipment. We understand the importance of keeping your technicians well-educated and informed, which is crucial for both OEMs and our commitment to your operational success. For added convenience, we provide detailed training videos on YouTube, accessible whenever you need them!
UNSERVICED SPOT WELDERSERVICED SPOT WELDER
Thinking Outside the Box: Automotive Educators Keep Pace with Industry Innovations
There’s no denying that the skilled trades are in dire need of qualified talent to fill the void being left as baby boomers reach the age of retirement, but many tech school programs teach licensed industries that don’t change quickly – technology and techniques related to plumbing, cosmetology and most other “trades” remain fairly fixed year after year.
Automotive technology is a different beast altogether. “Very few technical programs are driven
by such rapidly-changing technology and consumer demands,” AASP-MN Executive Director Linden Wicklund points out, acknowledging that shops often complain that schools are failing to keep up with these rapid changes. “Automotive programs require vehicles, parts, paint and materials, as well as tools and equipment to match the industry’s advances, yet the education system isn’t designed for this level of innovation; they’re used to dealing with a much more static infrastructure.
Effectively preparing students for a career in the automotive industry presents many challenges for educators.”
Overcoming those obstacles necessitates creativity and a willingness to think outside the box. “Several schools in Minnesota are doing a phenomenal job of keeping pace with the industry and staying relevant by implementing unique approaches within their programs,” Wicklund adds.
Funding tends to be one of the largest barriers cited by automotive technology educators, so it seems counterintuitive for an autonomous program like Newgate School (Minneapolis) to offer “tuition-free, hands-on automotive training to underserved young adults,” yet that’s exactly what the program has done since it was founded over 40 years ago, according to Executive Director Christina Vang-Dixon. “Newgate School is a self-sufficient organization. We repair the donated vehicles we receive from the community through our automotive training program and then sell them at a dealer’s auction. The revenue from our vehicle sales supports our organization to continue providing tuition-free automotive training to young adults in our community.”
Students choose between an 18-month auto body program and a 14-month mechanical program, and the school admits up to 12 students in each program. By repairing and selling cars at auction, all students graduate without debt, and Newgate School even equips them with an entry-level toolbox to begin their careers before helping them find local employment.
One of the biggest challenges faced by the school’s instructors is “meeting our students where they’re at in terms of skills and length in the training programs. We don’t have a cohort of students; instead, each student has a different start date. They also each enter the program with a different skill set, so one student may have worked with tools and on cars since they were little, while another student may have never looked under the hood of a vehicle before.
“Additionally, our instructors are forced to base the students’ training on the vehicle donations we receive,” she continues. “Because we are hands-on and rely on vehicle donations, our instructors and students are faced with a new set of challenges as they pull in a vehicle for repair. What we teach at Newgate School is the foundation of auto body collision and auto mechanics, which allows our students to advance their skills after graduation.”
Vang-Dixon believes plenty of young people maintain an interest in entering the automotive industry, and the ongoing technician shortage creates a great opportunity for graduates to jumpstart their careers. Newgate School helps ensure students take advantage of those existing circumstances by aiding with job placement. “Once a student nears graduation, our instructors and operations manager will talk to the
by Chasidy Rae Sisk
student to get an idea of where they are interested in working and where their skills would be most valuable. Then, students will interview with the potential employer and go through a typical hiring process.”
She encourages dealerships and local shops seeking employees to visit Newgate School to talk to students about possible openings. “This is a great opportunity for our students to hear directly from the shop about its opportunities and work culture. Anyone interested can get in contact with our operations manager.”
While helping graduates land a position in a shop is certainly commendable, Dakota County Technical College (Rosemount) requires students to engage with the industry much earlier. Anyone interested in enrolling in the automotive technology program must first secure an internship at a sponsoring repair facility before being allowed to register for classes.
Sponsoring employers are required to provide a fairly paid work experience, facilitated by an assigned journeyman technician, and they are also encouraged to maintain a working environment that will encourage the student to continue working at the shop after graduation. This strategy has proven effective in circumventing the common dilemma of students who never enter the industry after graduation since multiple studies indicate that internship programs result in high retention rates for those who invest the time and effort into supporting those students’ journeys.
An added bonus? Training students allows shops to provide guidance on the topics they learn, ensuring that these employees gain knowledge in current technology that will prove most useful to the employer once they come to work full-time.
But as every shop owner knows, finding the time to mentor an apprentice can present many challenges for a busy business that may not be able to remove a seasoned technician from production to train a potential employee, no matter what the future benefit may be. This is especially true when it comes to some of the more challenging tasks that even experienced workers may be struggling with as modern repairs require diagnostic expertise that necessitates an investment in regular training. Additionally, the increasing prevalence of electric and hybrid vehicles leaves many shops unable to accept these jobs since their technicians do not have the knowledge to safely repair these cars after an accident.
Fortunately, some schools are looking to the future and the rising need for technicians specializing in these areas. Stay tuned to next month’s AASP-MN News to learn more about several programs designed to specifically target the industry’s changing technological demands.
Let’s Meet – And Talk – About Shop Safety
You meet with your staff. Maybe it’s daily, to discuss production schedules. Maybe it’s weekly, to check in and see how things are going. Maybe safety concerns are brought up – is that hoist not working right? Is that outlet dead? These are usually informal meetings, with no record of who attended and not much done to track what was discussed.
Those shop meetings are useful, but safety is likely taking a back seat. There’s a way to bring it forward –establish a safety committee.
Do you need to have a safety committee? Probably. If you have more than 25 employees, you do. If you’re required to have an AWAIR program (a basic safety program, outlining responsibilities), you do. Whether you need an AWAIR program is based on your industry’s injury rate. That list is updated every five years. And that list currently includes any automotive repair shop (mechanical, collision, glass replacement, oil change, car washes…).
So if you work on cars, regardless of how small you are, you need a safety committee. (An aside: if you have 10 or fewer employees, OSHA’s not likely to do a planned safety inspection, the most common type. While a small shop must have a safety committee, it probably would not face an OSHA penalty for lack of a committee).
Who needs to be on the committee? It must be at least half
by Janet L. Keyes, CIH and Carol Keyes, CSP
employees, and the employees should select who’s on the committee. If you have a union, the union chooses members.
What should a safety committee do?
Minnesota rules spell out some requirements. If you have a bad injury record, at least 1.4 times your industry average, the safety committee must do a walkaround of your shop at least once each quarter, looking for any hazards. You need to keep a record of those hazards and what the committee recommended to correct the hazard. The committee needs to have a way to solicit safety suggestions and hazard reports. It is supposed to review any workrelated injuries or illnesses and come up with recommendations to prevent recurrences. You need to keep a record of those recommendations for at least two years.
Just one more bureaucratic layer, right? Change your thinking – a safety committee doesn’t have to be too onerous, and it can make your shop safer. You’re allowed a lot of flexibility in how you structure and run the committee. Other than the quarterly meeting requirement for high-injury shops, the rules don’t say how often you need to meet. The rules don’t dictate how big the committee has to be or exactly what the committee has to do. The most important point: employees need to know they have an avenue to raise safety concerns.
If you have a shop with a dozen employees, how could you structure the safety committee? You might consider having a committee of the whole – have all employees be part of the committee.
Or encourage a few employees to volunteer to participate. While safety committee members are supposed to be chosen by their peers, our experience has been that people don’t tend to step forward without encouragement. By the way, you need to pay employees for their work on the safety committee.
At least once or (better yet) twice a year, gather everyone together. Make it clear the purpose is to discuss any safety concerns and the past year’s or past six months’ safety
performance. What injuries occurred? Does anyone have ideas to prevent them? Were there any safety incidents – where equipment was damaged or where somebody said, “whew, that was a close one?”
You could make this part of your shop meeting, but make sure the safety part is documented.
You can meet more often than once or twice a year – you decide. For larger shops, meeting quarterly may make more sense. Bring in lunch for the committee members, as everyone participates better with food.
Keep a record of who was there and what was discussed. It can be handwritten, but make sure it includes the date and any follow-up actions required. Post that record on the employee bulletin board.
Once a year, have your safety committee develop some goals – not “have no accidents” but things people can do, such as check the vehicle hoists, get all containers labeled or ask your local fire department if they will train your employees on fire extinguisher use.
Enlist safety committee members to check the things that require routine inspections. Fire extinguishers need to be looked at each month, to make sure they are where they’re supposed to be and are still charged. Plumbed eyewashes need to be flushed each week, so they don’t develop crud in the lines. Gravity fed eyewashes need to be checked to ensure the solution hasn’t expired or been used. Exit lights don’t do any good if the batteries are dead and they don’t light up. Assign the tasks of checking these to safety committee members.
We send our clients monthly building inspection forms. Develop your own. Then delegate completing it to safety committee members. Rotate the task, so different people start learning to look for safety hazards – and so it isn’t much of a burden for any one person.
When OSHA does an inspection, the inspector will ask if you have a
safety committee. The inspector will also ask that question of employees. If the answer is no, you’ll not only be cited for lack of a committee, but you’ll pay more for any other violations found. OSHA discounts penalties based on company size, history and good faith. If you don’t have a safety committee, you won’t get the full good faith discount. That could be the difference between getting a $250 citation and a $1,000 citation. Not a huge amount itself, but these can add up.
Put together a safety committee. Meet routinely – every January, if you decide on once-a-year meetings. Take the opportunity to review last year’s safety performance – what injuries occurred? What accidents happened? Ask if there are any safety concerns. Document.
That’s not so difficult, now, is it?
For more information, contact Carol Keyes at carkey@chess-safety. com or 651-842-9210.
At LKQ, the “R” in P.A.R.T. stands for Recycled OEM parts LKQ first began 25 years ago through the acquisition of several auto salvage yards, and through the years, LKQ has grown to become the largest recycler of vehicles in the industry. LKQ now operates more than 125 auto recycling yards across North America. Through its stateof-the-art processes, LKQ recycles or re-sells more than 90% of the materials from end-of-life vehicles that would otherwise end up in landfills.
ESTIMATING TIPS
HELPING TO IMPROVE COLLISION REPAIR ESTIMATE INFO THROUGH REPAIRER FEEDBACK
If you’re performing automotive repairs of ANY kind, you need to utilize the DEG! Check out some recent Database Inquiries - and their resolutions - below!
Mitchell: “Access Time” Not Included – Recent DEG Inquiry 36898 shares Mitchell feedback that “Access Time,” which may be necessary for access to attachment points, would be NOT INCLUDED.
An example provided was GMC Sierra side panel assembly needing a section cut away for access to the attachment points.
CCC: Rivian R1T/S Aim Distance Sensor – Recent DEG Inquiry 37206 provides clarification to the labor time established for “Aim Distance Sensor.”
“The estimated work time of 0.6 hours applied to the ’aim distance sensor’ operation includes, measure for and setting up targets, physical alignment of camera/sensor and putting the vehicle in position-dedicated area or alignment rack.”
MOTOR adds, “Setting up the targets to aim the radar sensor and moving the vehicle into a dedicated area is included. Installing fixtures on wheels and rolling vehicle forward and backwards would not be included in the estimated work time.”
MOTOR adds, “MOTOR will not be adding a footnote in this case. Clarity is provided in reference to the current GTE statement, ’Items not listed under the INCLUDED/DOES NOT
INCLUDE heading for any given procedure have not been considered in the estimated work time development for that procedure, unless specified by a footnote.’”
Solera Qapter (Audatex): Auto Refinish – Qapter Estimating allows users to toggle on or off “AUTO REFINISH” feature when selecting panel repair or replacement. This feature is found in the setting menu with the gear icon while in the damage view.
CCC: Toyota Camry Two-Tone – To reflect two-tone options on an estimate, end-users can select “Two Tone” from the paint group under the vehicle options tab. When selected, the formula will provide 40% on the first panel.
Per recent DEG Inquiry 37267, MOTOR provides feedback: “The two-tone application was intended for exterior surfaces only. If recessed areas must be prepped and precision masked, this would be an on-the-spot evaluation. The 1.5 hours allocated to the quarter panel is for the exterior surface only in the top portion of the quarter panel. If the roof rail is being blended or refinished, an on-the-spot evaluation would need to be performed to add an appropriate estimated work time.”
AASP-MN MEMBER PREFERRED PROVIDER PROGRAMS
PROPERTY/LIABILITY AND WORKERS’ COMP INSURANCE
CBIZ
Contact: Brad Schmid
763-549-2247 / bschmid@cbiz.com
CBIZ AIA and United Fire Group (UFG) have created a program for members that includes a special premium discount, exclusive coverage and potential safety group dividend. CBIZ AIA can present quotes from multiple carriers and, as an added bonus, offer members an exclusive 10% discount on their property/liability insurance premiums.
EMPLOYEE BENEFITS
CBIZ
Contact: Brad Schmid
763-549-2247 / bschmid@cbiz.com
AASP and CBIZ are partnering to help make the process of purchasing employee benefits a lot less stressful for members. The CBIZ platform provides increased transparency and more options for savings, the ability to predict rate increases early, and guidance from CBIZ benefits experts. New Health Insurance Options Now Available!
EMPLOYEE VOLUNTARY BENEFITS
Colonial Life
Contact: Deb Ferrao
612-600-4135 / deb.ferrao@coloniallifesales.com or Tracy Bailey 612-801-0139 / tracy.coloniallife@gmail.com
Dedicated representatives can help members transform their benefit package with competitive rates, value added services at no cost and complimentary legal document preparation service. Colonial Life has the tools and flexibility to create a plan to fit everyone’s needs.
UNIFORM & LINEN SUPPLIES
Vestis (formerly Aramark)
Contact: Ryan Vick 612-269-2303 / vick-ryan2@aramark.com
Discounted pricing to members on rental of uniforms, entrance mats, shop rags, etc. Purchases are also discounted. Members receive annual rebate equal to 10% of their business with Vestis each year.
Competitive rates for AASP-MN members. Terminals and printers sold at cost.
LEGAL CONSULTATION
Fryberger, Buchanan, Smith & Frederick 800-496-6789
Members receive free, over-the-phone legal assessment and consultation (some restrictions apply) with an attorney who specializes in the area of law that is the subject of the call.
WEBSITE AND INTERNET MARKETING SOLUTIONS
Autoshop Solutions
Contact: Tony Mercury 919-267-1731 / tony@autoshopsolutions.com
Autoshop Solutions has developed the most cutting-edge marketing platform for AASP members. Really Powerful Marketing (RPM) is an all-in-one program that bundles your website, pay-per-click, search engine optimization, social media, and much more! With five levels of RPM to match your budget, goals, and competition, it’s built to drive your shop forward!
Members receive discounts on a variety of products and services they use every day! From discounts on paint and rental cars to office supplies and phone services. Over 50 programs available!
Mitchell 1 offers AASP members a $10 per month discount on any eligible Mitchell 1 subscription.
Mitchell International
Contact: Mitchell International Representative 800-238-9111
AASP members receive $350 off Mitchell's MD-500 all-in-one solution for scanning, calibration, estimating, and blueprinting.
TECHNICAL INFORMATION HOTLINE
IDENTIFIX
800-745-9649
Members enjoy a 20% annual savings on Direct-Hit and Direct-Help subscriptions, the industry's most reliable source for experience-based repair information.
CHECK GUARANTEE SERVICES
Certegy Check Services
877-520-2987
Discount rate of .75% to AASP-MN members. Use existing credit card terminal. Fast claim payments.
Contact: Carol Keyes 651-481-9787 / carkey@chess-safety.com
AASP-MN members receive a 20% discount on Safety Data Sheet Management (SDSLinks), Right to Know(RTK)/Hazard Communication program customized for your facility and monthly safety reminders, and other safety, OSHA or environmental assistance.
Members receive 20% discount off standard payroll, time and attendance, and HRIS products and services.
LIVE-ONLINE & ON-DEMAND TECHNICAL TRAINING
Automotive Seminars
Contact: Tim Houghtaling 920-866-9813 / tim@automotiveseminars.com
Discounted pricing to AASP-MN members on all live-online events, as well as on-demand training videos. Automotive Seminars specializes in diagnostic training that provides automotive technicians with knowledge, testing techniques and data interpretation skills needed to diagnose today’s vehicles. The live-online events and on-demand training videos focus on automotive electronics and engine management systems and are written and created by some of the industry’s leading diagnostic technicians.
BUSINESS COACHING
180BIZ
540-833-2014 / info@180biz.com
Members receive a 25% discount on Rick White's Pocket Business Genius subscription, offering independent auto shop owners fast access to actionable business advice from a leading industry expert.
Over 2,500 vehicle-specified units in stock Up to 3-Year/100,000 Mile Warranty Manual Transmissions
