AASP-MN News November 2016

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November 2016

15TH ANNUAL RACE FOR AUTOMOTIVE EDUCATION January 10 & 11, 2017 See pg. 19

PLUS: • AASP-MN FALL ACTIVITIES HIGHLIGHTS www.grecopublishing.com

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AASP-MN News

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CONTENTS AASP-MN News is the official publication of the Alliance of Automotive Service Providers, Minnesota, Inc. 1970 Oakcrest Ave., Suite 102 • Roseville, MN 55113 Phone: 612-623-1110 • Fax: 612-623-1122 email: aasp@aaspmn.org • website: aaspmn.org. To keep its readers better informed, AASP-MN News allows its columnists to fully express their opinions. All views expressed are not necessarily those of the publication. AASP-MN News is published by Thomas Greco Publishing, Inc. © 2016 All rights reserved. Cover image © www.istockphoto.com.

AASP of Minnesota is an association of independently-owned automotive service businesses and industry suppliers dedicated to improving the state’s automotive service industry and the success of its members.

AASP-MN BOARD MEMBERS 2016 - 2017 PRESIDENT Greg Kasel, AAM IMMEDIATE PAST PRESIDENT Tom Gleason SECRETARY-TREASURER Wayne Watson

Vol. 24 No. 11

COLLISION DIVISION DIRECTOR’S MESSAGE ................................................4 OEM Position Statements at Your Fingertips

by Will Latuff, AASP-MN Collision Division Director LEGISLATIVE UPDATE ............................................................................5 Successful Advocacy is Critical Role for Trade Associations

by Kevin Walli, AASP-MN Lobbyist LOCAL NEWS ......................................................................................6 NATIONAL NEWS ..................................................................................9 COMPLETE HEALTH, ENVIRONMENTAL & SAFETY SERVICES (C.H.E.S.S.) ..............12 Why Can’t I Just Repair it Myself?

by Janet L. Keyes, MS, CIH and Carol A. Keyes, CSP DEG ESTIMATING TIPS ..........................................................................13

COLLISION DIVISION DIRECTOR Will Latuff MECHANICAL DIVISION DIRECTOR Mars Overlee ASSOCIATE DIVISION DIRECTOR Dave Bock COLLISION SEATS Jim Siegfried, AAM Bruce Tschida, AAM MECHANICAL SEAT Carl Thomas

STAFF EXECUTIVE DIRECTOR Judell Anderson, CAE, AAM

INSURANCE I.Q. ..................................................................................16 Garagekeepers Coverage Defined RACE FOR AUTOMOTIVE EDUCATION REGISTRATION ......................................19 CASH IN ON YOUR MEMBERSHIP!..............................................................22 AASP-MN and Identifix Help You Save Time on Every Car, Every Day UPCOMING EVENTS January 10 & 11, 2017 Race for Automotive Education ProKart Indoor Racing Burnsville, MN

For more information, contact the AASP-MN office at 612-623-1110 or visit the Association’s website, www.aaspmn.org.

OFFICE ADMINISTRATOR Jodi Pillsbury MEMBERSHIP COORDINATOR Tom Kluver PUBLISHED BY: Thomas Greco Publishing, Inc. 244 Chestnut St., Suite 202 Nutley, NJ 07110 PHONE: 973-667-6922 • FAX: 973-235-1963 PUBLISHER Thomas Greco (thomas@grecopublishing.com) SALES DIRECTOR Alicia Figurelli (alicia@grecopublishing.com) EDITORIAL DIRECTOR Joel Gausten (joel@grecopublishing.com) EDITORIAL ASSISTANT Chloe Durante (chloe@grecopublishing.com) CREATIVE DIRECTOR Lea Velocci (lea@grecopublishing.com) OFFICE MANAGER Donna Greco (donna@grecopublishing.com) www.grecopublishing.com

April 13, 2017 AASP-MN Annual Meeting & Leadership Conference Doubletree by Hilton Bloomington, MN

ADVERTISERS’ INDEX aaa Auto Parts ..........................................16 AmeriPride ................................................20 Axalta Coating Systems ............................OBC CBIZ Insurance ..........................................IFC Buerkle Hyundai ........................................18 C.H.E.S.S. ................................................12 Choice Auto Rentals ..................................18 Dentsmart ..................................................4 FinishMaster ....................................................21 Heartman Insurance ........................................17 Inver Grove Honda / Inver Grove Toyota..........13 Jack McClard ............................................6 Keystone....................................................10 Libson Twin City........................................15 AASP-MN News

Maplewood Toyota ....................................5 Meadowbrook Insurance Group ................IFC Mills Parts Center......................................20 Morrie’s ....................................................7 Motorwerks BMW......................................IBC MPA ............................................................................11 PAM’s Auto ................................................................21 Proven Force ............................................15 Rosedale Chevrolet....................................10 Roseville Chrysler ....................................20 Straight & Square ......................................7 Toyota Group ............................................14 United Fire Group ......................................IFC

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COLLISION DIVISION DIRECTOR’S MESSAGE

OEM Position Statements at Your Fingertips

by Will Latuff, AASP-MN Collision Division Director

Information is key to repairing vehicles today. The more information you have at your disposal, the better equipped you are to properly repair today’s highly-advanced vehicles.

While there are numerous products, sites and services to gather repair information from, quite possibly the easiest place to start is www.oemonestop.com - and it’s FREE! Oemonestop.com has been around for years and has been providing easy-to-navigate links for both mechanical and collision repairers to access OEM repair information websites. Some OEMs provide free access to repair information, while others are subscription based.

Recently, oemonestop.com revamped its website to include more free and valuable information. The website has been updated to include easy access to OEM position statements. Position statements are paramount to any collision repairer looking to perform a proper repair using OEM methods, parts and procedures. Position statements are broad documents published by OEMs on topics that they deem very important to their brand. Position statements generally encompass the entire brand, unlike repair procedures that are written specifically for each vehicle. Position statements provide guidance to the estimator or technician who is performing the vehicle-specific repair procedure. The position statements on oemonestop.com are separated into two main categories – parts and repair procedures. The parts category is broken down into five subtopics: aftermarket/counterfeit/ gray market parts, salvage parts, reconditioned parts,

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structural parts and airbags. The repair procedure category contains four subtopics covering clear coat blending, “clip” repairs, wheel reconditioning and vehicle scanning.

Four major OEMs recently published position statements on vehicle repair scanning, further identifying the need and criteria for when and how to scan a vehicle that has been involved in a collision. This is another educational tool a shop can use when working with the customer or insurance appraiser to educate them on the complete steps necessary to diagnose and completely repair a vehicle.

Other position statements of interest include Volkswagen’s position statement on structural parts. Volkswagen does an excellent job of defining structural parts on its continued on pg. 20

WELCOME NEW MEMBERS: OCTOBER 2016 Automobile Service Company St. Louis Park

LLoyd’s Auto Body Moorhead

Carlson’s Collision & Glass Hector

Referral Collision Shakopee

Complete Auto Service Austin

Southeast Auto Minneapolis

Harland’s Tire & Auto Owatonna

Tiremaxx Service Center Alexandria

AASP-MN News

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LEGISLATIVE UPDATE

Successful Advocacy is Critical Role For Trade Associations A story in the October 4 edition of Associations Now examines recent studies of relationships associations form with the legislative and executive branches of government – and how these relationships impact associations’ advocacy work and ultimate success in the public policy arena.

AASP-MN has worked for years to maintain a steady presence with legislators of both political parties while also scheduling routine meetings with key regulatory agencies who have oversight on matters of interest and concern to members.

The Associations Now story makes the point that the relationships must be built, maintained and deepened over time for the mutual benefit of association members and government officials. On one hand, the association needs to get its message through to policy makers and regulators in order for them to respond effectively to emerging issues. On the other hand, regulatory agencies need a reliable source of information from an association in order to carry out their role in setting policy or enforcing regulations that are in the best interest of the broader public.

Members of an association should be aware that these im-

by Kevin Walli, AASP-MN Lobbyist

portant relationships with government officials are more than just data and facts. As Associations Now explains, “It’s about putting a face on the issue, showing how a policy or law would impact their constituents, and giving voice to those constituents.”

AASP-MN members and staff need to be constantly aware of the importance of building and maintaining relationships and taking a personal interest in communicating industry concerns to policy makers. Always keep in mind that while you live with government regulations on a daily basis, legislators and regulators almost certainly do not understand the challenges that you face as a result of an outdated or misguided statutory provision or heavy-handed regulatory enforcement practice.

When the chips are down, members will need someone to be their advocate – and that advocate will be AASP-MN. How successful the association can be in its work on your behalf will depend in large measure on the strength of the relationships that have been formed over time. That’s why it’s important for everyone to invest time and energy in forging strong relationships based on routine communications in the public policy sector.

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LOCAL NEWS

AASP-MN Fall Activities Highlights AASP-MN hosted a Mech XChange at IDENTIFIX in Roseville on September 27th. Attendees participated in two roundtable discussions. One discussion focused on how to improve customers’ experiences – from scheduling the initial appointment to delivery of the repaired vehicle and everything in between – and how that impacts their satisfaction and loyalty to the shop.

The other focused on shop scheduling and workflow and the systems, processes and operational philosophies to maximize productivity and increase profits.

On October 12, AASP-MN hosted a Body Shop Session at Grumpy’s Bar and Scenes from AASP-MN’s September 27 Grill, Roseville.

MechXChange

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The discussion focused on OEM certification programs. A panel of local collision shop owners and a manufacturer’s representative were on hand to discuss the pros and cons of these programs.

Participants at these events were also given an update on current AASP-MN initiatives.

On October 25, AASP-MN hosted a “Honda, Nissan & Subaru Scenes from AASP-MN’s October 12 Variable Valve SysBody Shop Session tems” seminar at EP Auto, Tire & Glass of Eden Prairie. The seminar, presented by Todd Erickson and Joe Masterman of IDENTIFIX, covered variable valve timing and variable valve lift systems from Honda, Nissan and Subaru and focused on how these systems work, their common failures and how to diagnosis them.

AASP-MN also attended several career fairs, including the

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Collision Repair Education Foundation’s “Cars Careers & Celebrities” event hosted by 3M on September 28th, Dunwoody’s Open House on October 11th and Dakota County Technical College’s Career Fair on October 12th.

Many thanks to the following member volunteers who helped staff those events: Jesse Jacobson, Doug Glaus and Ben Simon with Heppner’s Auto Body, Dan Sjolseth with Superior Service Center, Wayne Watson with Auto Works Automotive Service Center and Debi McConnell with Medi-CAR.

Other Happenings this Fall…

AASP-MN Executive Director Judell Anderson visited Minnesota State Community & Technical College of Moorhead to provide industry members in that area with updates on: The MNCARS (Minnesota Careers in Auto Repair & Service) campaign – dedicated to promoting auto industry careers and recruiting people into Minnesota’s post-secondary auto service and collision repair programs, AASP-MN’s initiatives at the Minnesota State Capitol and State Regulatory Agencies, including the MN Department of Commerce and Pollution Control Agency, and the Association’s plans for 2017.

Attendees also toured the new MN State automotive facilities and participated in an informal, roundtable discussion to talk about issues of interest and concern in the FargoMoorhead area.

Internship Sites Needed The collision repair faculty at Hennepin Technical College is seeking help from local area shops in providing students with internship opportunities. Internships expose students to meaningful learning experiences that enhance the relevance of what they are learning in the classroom today, while advancing the technical competency of our future auto body technicians.

The internship program runs February 6 - March 31, 2017 for the Brooklyn Park campus and March 21 - April 14, 2017 for the Eden Prairie campus.

If you are interested in helping a student get some hands-on experience in a real-world environment while gaining a little extra help around your shop, contact Tom Phillips at the Brooklyn Park campus at (763) 488-2473 / tphillips@hennepintech.edu or Mike Netzinger at the Eden Prairie campus at (952) 995-1563 / mike.netzinger@hennepintech.edu.

I-CAR/SkillsUSA Golf Outing Highlights The Minnesota Volunteer I-CAR Committee and SkillsUSA recently had another successful annual golf tournament at the beautiful Oak Glen Golf Club in Stillwater, MN. The tournament, held September 14, brought together the best in the industry, including the leading auto body and collision repair facilities, parts vendors, automotive paint suppliers, local car dealerships, towing companies, auto body equipment vendors and insurance partners. Proceeds from the event will support technical schools and students for scholarships and grants to continue the successful growth of the auto body industry.

Congratulations to Team Heppner’s, who won 1st place this year! There were also many other winners, with dozens of prizes and donations presented at the dinner following golf.

The event raised $15,000 to support scholarships and grants to help future auto Congratulations to Team Heppner’s! body technicians provide safe and quality repairs for consumers.

For more information, go to www.icargolf.com.

SAVE THE DATE: AASP-MN Annual Meeting & Leadership Conference

Thursday, April 13, 2017 Doubletree by Hilton 7800 Normandale Blvd.

Bloomington, MN 55439

AASP-MN News

THANK YOU 2016 AASP-MN SPONSORS

Gold Sponsors Auto Value Parts Stores/APH Autoshop Solutions Axalta Coating Systems CBIZ AiA Meadowbrook Insurance PPG Automotive Finishes United Fire Group

Silver Sponsors aaa Auto Parts Dent Impressions Enterprise Rent-A-Car LKQ/Keystone Automotive Lowell's Performance Coatings Midwest Parts Advantage Mitchell International O'Reilly Auto Parts PAM's Auto, Inc. R.O. Writer Suburban Chevrolet

Other Sponsors 3M AASP National Bill Smith Fund Choice Auto Rental Dentsmart PDR FinishMaster Global Finishing Solutions Hertz Corporation Insurance Brokers / Jensen Agency Kukui Corporation Net Driven Sherwin Williams Single Source, Inc. Valspar

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EPA ISSUES RULE PERMITTING SALES OF SMALL CONTAINERS OF AUTOMOTIVE REFRIGERANT TO CONSUMERS The Environmental Protection Agency (EPA) recently issued a final rule permitting only certified technicians to be able to purchase R-134a, the refrigerant found in most motor vehicles’ air conditioners. However, the new rules do provide an exemption for refrigerants sold in under-two-pound containers if they are equipped with a self-sealing valve that prevents the venting of the refrigerant when the can is not connected to the vehicle. Currently, in the state of California, the self-sealing valve is required on all refrigerants sold in small containers.

The new rules take effect on January 1, 2018, but retailers with non-complying small containers on their shelves after the effective date will still be able to sell through their remaining inventory. The rule, which also includes new requirements for the servicing of stationary air conditioners, is aimed at further reducing the venting of R-134a and other refrigerants that contribute to global warming.

EPA has published a summary of the changes and related factsheets at www.epa.gov/section608/revised-section-608refrigerant-management-regulations.

www.langmarketing.com

FOREIGN NAMEPLATE SALES SHUFFLE As new car and light truck volume climbed more than eight percent from 2007 to 2015, a significant change was underway in the mix of foreign nameplate sales. Japanese nameplates declined in new vehicle share, as Korean and European nameplates increased their percentage of foreign nameplate volume.

Six Major Takeaways • Korean nameplates generated 37 percent of the total 1.3 million increase in the foreign vehicle market between 2007 and 2015, with Japanese nameplate cars and light trucks generating a 36 percent growth share and European light vehicles accounting for 27 percent of foreign nameplate sales expansion.

• Japanese slipped from 76 percent of 2007 foreign car and light truck volume to just below 69 percent of the 2015 foreign nameplate market.

• Korean nameplates soared from less than 10 percent of 2007 foreign nameplate sales to nearly 15 percent of the 2015 market.

• European nameplates also increased their foreign car and light truck volume share between 2007 and 2015, climbing from 15 percent to nearly 17 percent during this eight-year span.

• Japanese nameplates recorded only a 0.8 percent annual sales increase between 2007 and 2015, while Korean nameplates recorded

a robust 6.0 percent average annual sales gain and European cars and light trucks increased sales at a 3.3 percent annual pace.

• These changes in annual vehicle sales share and volume among foreign nameplates will alter the product mix of the foreign vehicle aftermarket by nameplate in the coming years.

DRIVERLESS CARS, NOT SO SOON Driverless cars are generating headlines proclaiming they will soon transform the transportation landscape. While much progress has been made in the evolving technology of driverless cars, a number of challenges could put the brakes on their anticipated widespread use.

Six Major Takeaways • Although driverless cars have the potential to provide a number of significant benefits, the widespread use of driverless cars in the U.S. may be many years or decades farther in the future than some proponents claim.

• Driverless cars require extensive mapping of roadways in order to operate. Presently, less than one percent of total roadways in the U.S. have been adequately mapped for driverless cars. Even when roads are mapped, weather and climate conditions present significant challenges for driverless cars, which are presently unable to operate in heavy rain or in minimal snow.

• Inconsistent roadway conditions provide challenges for driverless cars which presently cannot respond to common occurrences such as a policeman directing traffic, variations in traffic light configurations, road construction, pot holes, driving in parking lots and countless other daily driving situations that require drivers to make decisions in order to safely operate their vehicles.

• Hacking, which has wreaked havoc with computer programs and systems, could have catastrophic consequences for driverless cars.

Hacking by nefarious persons or groups could lead to widespread chaos with catastrophic results. This, along with a number of other issues, could destroy consumer confidence in the reliability and safety of driverless cars.

• There are significant legislative and legal issues that need to be resolved before driverless cars can take to the road in great numbers.

• Lang Marketing believes these challenges present substantial problems for driverless vehicles that may take many years, if not decades, to resolve before driverless vehicles take to the roads in great numbers.

AASP-MN News

WHAT’S WRONG WITH THIS PICTURE? 1. Use of equipment not in accord with its listing (the fan came out of some piece of equipment, and isn’t designed to be used as a standalone); 2. Unfinished and exposed wiring; 3. Unguarded fan blades; 4. Damaged cord (the strain relief on the orange cord is damaged).

NATIONAL NEWS

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COMPLETE HEALTH, ENVIRONMENTAL & SAFETY SERVICES (C.H.E.S.S.)

By Janet L. Keyes, MS, CIH and Carol A. Keyes, MA, CSP

Why Can’t I Just Repair It Myself?

Your heat gun has a damaged cord.

The grounding prong broke off of the shop vacuum. You need to rig up a way to keep your overheating compressor from overheating, so you want to cobble together that old fan to blow on it. You’re moderately handy, and know the difference between the black wire and the white one.

Why not just do it yourself?

If you’re at home, no one’s stopping you. If you do it wrong, it’s only your own family at risk. If you’re at work and you botch the job, your employees and your customers could be at risk. At home, no one requires you to have that repair done correctly. At work, OSHA, your insurer, and your fire marshal are all looking over your shoulder.

A number of OSHA standards require the use of equipment approved by a Nationally Recognized Testing Laboratory (NRTL). An NRTL is an organization that tests and certifies equipment, attesting that it will perform safely and as specified by consensus standards, such as ANSI stan-

dards, or other recognized product safety standards. Underwriters Laboratory (UL) and Factory Mutual (FM) are two of the best known NRTLs. Both of those have developed their own product safety standards, which OSHA has accepted.

What kind of products need to be approved by an NRTL? The list isn’t that long, but it is very broad in scope: electrical equipment, fire detecting and extinguishing equipment, equipment used in hazardous atmospheres (such as your spray booths), equipment used with LP gas…

You don’t always need to use approved equipment. For example, if you have an electrical device that no NRTL will certify, you’re okay if your local government authority (such as a building code official) approves it, or if it’s custom made and the manufacturer states it is safe. That’s a pretty limited list.

It isn’t enough to just buy an approved or listed device. The equipment must be used and maintained in accord with its

listing. An example that everyone uses: power strips. Their UL listing calls them relocatable power taps. To use them according to their UL listing:

• They need to be plugged directly into permanent outlets. If they won’t reach the outlets, buy power strips with longer cords, or install closer outlets.

It’s a violation of their listing to plug these into extension cords or into another power tap.

• They must be used with low-amperage loads only. Use them for a heat gun?

Not okay, because that has a high power (amperage) demand. Use them for your battery chargers? Go right ahead.

• They have to be relocatable – in other words, you need to be able to remove them without using any tools. Is it dangerous to cable-tie them to the wall? Probably not, but it is a violation of their listing.

If the equipment needs to be repaired, it has to be done in a way that maintains the listing. If you have the work done by a factory-authorized representative, you can be confident that it’s still okay. If you make the repair yourself, are you sure that you’ve done it with approved parts, and in a manner that doesn’t void the listing? You could always send it back to the NRTL for evaluation, but that’s cost-prohibitive.

Does that mean you can’t even repair a damaged cord? It depends.

If it’s a cord for a listed tool, such as that heat gun, probably not. The cord was included in the approval for that tool, so any repairs have to be reapproved. Your alternative: prove that you’re a “competent repair technician” and that NRTL allows that repair. Better yet, send the heat gun in to a manufacturer-authorized repair shop.

What if it’s just an extension cord?

There is an exception for these. OSHA allows “cord sets assembled by qualified persons” under certain conditions: • All parts have to be approved for that purpose (UL listed or equivalent), and have to be compatible with each other.

• You still need to meet the OSHA requirements for the equipment. For instance, you can’t make an extension continued on pg. 21

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ESTIMATING TIPS Blend/Refinish Quarter Panel – When blending or refinishing a quarter panel, the refinish time is for the quarter panel only and does not include the time necessary to refinish or blend the roof rail/outer upper body side. An example of this can be found in Audatex' response to DEG inquiry number 3874.

"We have reviewed your inquiry and the refinish labor to refinish or blend the outer quarter panel is for the quarter panel only. It does not include the refinish of the roof rail/outer upper body side, the estimate writer would need to add this operation."

Transfer brackets, braces or reinforcements in Mitchell – When replacing a part in Mitchell Estimating, the time needed to transfer a welded, riveted or bonded bracket, brace or reinforcement from the old part to the new part is a not-included operation. This can be found in the Mitchell Estimating Guide on page P4 and also in DEG inquiry 8136.

Striped Panel in CCC – If the paint needs to be removed from a panel during the repair process, the operations needed to prime and bring the panel back to a new and undamaged condition before refinish are not included.

DEG inquiry 8673 states: A Striped Panel(s) would be considered a Damaged Panel that needs to be returned to a NEW UNDAMAGED condition. The process to achieve the panel to an undamaged panel condition should be at the discretion of the repair facility at the time the estimate is written after an on-the-spot evaluation has been made.

Audatex Recycled Parts Time – When replacing a recycled part in Audatex it is important to follow the recycled parts time in the Audatex DBRM. Unlike other estimating systems or guides, Audatex lists the included and not included items for new and recycled parts in the same area of the DBRM, just a different column.

Add for Reverse Sensor in CCC One – When replacing a bumper cover in CCC One and you select “add for reverse sensor” from the pop-up box, the time shown is for the R&I of the reverse sensor and wiring. Not the time necessary to drill the holes in the cover. This can be found in DEG inquiry 6221.

“The ‘Add If Required’ operation ‘add for reverse sensor’ applies to R&R/R&I of the reverse sensors and wiring, not drilling holes in the cover for the Reverse Sensors.”

Note: The estimating databases are all intended to be used as a GUIDE ONLY - it is important to remember that the auto body professional performing the repair is in a position to thoroughly inspect, diagnose and identify the methodology and their unique cost of the vehicle damage repair.You can view these tips and others on the DEG website,WWW.DEGWEB.ORG.

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INSURANCE I.Q.

Garagekeepers Coverage Defined

Every shop that works on repairing cars needs Garagekeepers coverage. Garagekeepers coverage provides protection for the customers’ autos in the care, custody and control of the insured business. Since the Garage Liability policy has an exclusion in it for autos left in the care, custody and control of the insured, the Garagekeepers coverage is written in conjunction with the Garage Liability to cover these exposures.

The Garagekeepers coverage is offered in three different levels:

1. Garagekeepers Legal Liability: This coverage responds when the shop is legally liable for damage done to a customer’s auto. The most common example here is when a technician test drives a vehicle and causes an accident. If the accident is the fault of the shop’s employee, the policy would pay for damages to the customer’s car.

2. Direct Primary: This coverage will respond to the claim whether or not the shop has been negligent and is legally liable. An example here would be if a customer’s car is parked and locked on the insured’s lot and is stolen. The shop has done nothing wrong, yet the policy will pay the claim.

3. Direct Excess: This coverage is also called Garagekeepers Excess Legal Liability. It combines the first two options. If the customer has coverage on their car, it will respond on a legal liability basis. If there is no coverage in place, it responds as primary coverage without regard to the negligence of the shop.

Of all the options available, Direct Primary is by far the most popular option.

Most shop owners want to remove the possibility of a customer’s vehicle not having coverage regardless of negligence.

If you have any questions on this or any other insurance-related matter, please feel free to contact me anytime.

For more information about compliance, please contact Dennis Spindler at 763-549-2238 or email dspindler@cbiz.com.

Reprinted with permission of CBIZ, Inc. Copyright © 2016, CBIZ, Inc. All rights reserved. CBIZ is not rendering legal, accounting or other professional advice.

Readers are advised to contact a tax professional prior to taking any action based upon this information.

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A fundraiser to support the AASP-MN Automotive Education Fund…

Enhancing opportunities in automotive education through scholarships, program support and partnerships.

Start your engines!

Organize your team today. (This event would make a great employee outing!) The competition will consist of up to 12 teams each night with 5 members each and a crew chief.

These ain’t your daddy’s go karts!

ProKart features the world’s finest European karts, equipped with 6.5 HP Honda engines, reaching speeds of up to 40 mph!! State-of-the-art computerized timing equipment adds a competitive edge to the total race experience.

REGISTRATION DEADLINE: December 30

All proceeds will benefit the AASP-MN Automotive Education Fund When the final checkered flag waves and the adrenaline subsides, our goal is to raise over $7,500 over the two nights.

The majority of that money is earmarked to fund scholarships for students enrolled in a two-year, NATEF-certified automotive program (collision or mechanical) in the state of Minnesota. Scholarship awards will be $1,000 per student.

The race is on! Registrations will be accepted on a first-come, first-served basis. Race for Automotive Education is sure to be a sell-out event, so don’t delay – register today! _____Team Sponsor $500 (Includes admission for 6 - a team captain and 5 racers) Team Name: __________________________________________________________________________________ Team Captain: ________________________________________________________________________________ Address: ____________________________________________ City: __________________ Zip: ______________ Phone: _________________________ Fax: ________________________ Email: __________________________ Preferred Race Night:

_______Tuesday 1/10/17

_______ Wednesday 1/11/17

_____Race Sponsor

$250 Racing is not in my blood, but I would like to support automotive students/programs in MN (Includes admission for 2 spectators)

Sponsor Name: _______________________________ Company: ________________________________________ Address: _________________________________ City: ___________________________ Zip: ________________ Phone: _________________________ Fax: ________________________ Email: __________________________ Return with payment to:

AASP-MN Automotive Education Fund 1970 Oakcrest Ave., Suite 102, Roseville, MN 55113 Phone: 612-623-1110 / Fax: 612-623-1122 / Email: aasp@aaspmn.org

The AASP-MN Education Fund provides financial resources to support automotive students, enhance automotive programs and raise awareness of career opportunities in the independent automotive service industry.

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COLLISION DIVISION DIRECTOR’S MESSAGE

vehicles and the part types and processes that are approved by Volkswagen. The statement even comments on possible ramifications for deviating from approved parts types and processes during the repair of Volkswagen vehicles.

Sharing oemonestop.com with your employees will enable them to quickly access very current and important information from each OEM, which will enable them to perform their jobs more effectively.

It is also a good idea to share this website and information with your insurance partners and adjusters.

This is a powerful resource and I encourage everyone to visit and utilize oemonestop.com.

continued from pg. 4

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AASP-MN News

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COMPLETE HEALTH, ENVIRONMENTAL & SAFETY SERVICES (C.H.E.S.S.)

cord that uses a box with knockouts, because the box is intended for permanent installations.

• You can only do the work if you’re a qualified person. And that qualified person has to check it to make sure it’s done correctly. That includes making sure it’s grounded and wiring wasn’t reversed.

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What would make you qualified? The training, experience and the knowledge to do the work correctly, and to understand what could happen if you do it incorrectly. If you don’t know what happens if you reverse polarity, for instance, you’re not a qualified person. If you think you can repair the cord with electrical tape, or that it’s okay to splice the cord, you’re not qualified. If you think you know how to make the repair, but can’t prove it, leave it to an electrician or a manufacturer-authorized technician.

If you have questions about electrical safety, building safety, hazard prevention, handling worker injuries, OSHA grants or general safety issues, call CHESS at 651-481-9787 or email us at CHESS@chess-safety.com.

This article is intended to provide general information (no advice) about current safety topics. To discuss your specific concerns and how CHESS may help, please contact CHESS at 651-481-9787 or chess@chess-safety.com.

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CASH IN ON YOUR MEMBERSHIP!

AASP-MN and Identifix Help You Save Time on Every Car, Every Day AASP-MN has teamed up with Identifix to extend a special offer to all members on Direct-Hit—the automotive service, maintenance and repair industry’s largest and most reliable database of continually updated, experience-based information for what breaks on vehicles and how to fix it.

In addition to over 1 million confirmed fixes and shortcut tests submitted by actual automotive technicians, Direct-Hit includes genuine OEM service and repair information for 98 percent of the vehicles in U.S. operation today, as well as the following: • Remove/Replace Procedures • Component Locations • Colored Wiring Diagrams • Diagnostic Trouble Codes (DTCs) • Technical Service Bulletins (TSBs) • Specs and Capacities • Estimating Tools • Labor Guides • Parts Ordering • And More

To learn more about Direct-Hit and how it can help you increase technician productivity and the shop’s bottom line, visit www.identifix.com/direct-hit/ or call (800) 745-9649 today.

Be sure to mention your AASP-MN membership!

Please note AASP members receive a special first-time subscriber rate of $129 per month for the first 90 days of their subscription, and an ongoing subscription fee (after the first 90 days) of only $169 per month.

AASP-MN MEMBER BENEFIT PROGRAMS WORKERS’ COMP INSURANCE Meadowbrook Insurance Group Contact: Dennis Spindler 763-549-2238 / dspindler@cbizaia.com Up-front scheduled credit makes Meadowbrook one of the most competitive programs around for Worker‘s Compensation insurance. In addition, members are eligible to receive an annual dividend based on the group’s loss ratio. For more information, log on to www.wcpolicy.com/aaspmn.

PROPERTY/LIABILITY INSURANCE CBIZ AIA Contact: Dennis Spindler 763-549-2238 / dspindler@cbizaia.com CBIZ AIA will present AASP-MN members with quotes from multiple carriers for property/liability insurance and members can choose the program that best fits their situation. As an added bonus, CBIZ AIA will offer members an exclusive 10% discount on their property/liability insurance premiums. Ask about our program with United Fire Group!

EMPLOYEE BENEFITS Business Planning Professionals Contact: Dennis Begley 612-308-6577 / dennis@begley-group.com Business Planning Professionals will provide AASPMN member with quotes from multiple carriers for life insurance, health insurance, long-term care and disability insurance.

UNIFORM & LINEN SUPPLIES AmeriPride Services Contact: Jim Dillon 651-955-1398 / jim.dillon@ameripride.com Discounted pricing to members on rental of uniforms, entrance mats, shop rags, etc. Purchases are also discounted. Members receive annual rebate equal to 10% of their business with AmeriPride each year.

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CREDIT CARD PROCESSING Association BankCard Services Contact: Mac Hardin 952-933-2026 / mach@retailfinancialservices.biz Competitive rates for AASP-MN members. Terminals and printers sold at cost. Monthly rental of equipment is also available.

INDUSTRIAL & PAPER PRODUCTS Wipers & Wipes, Inc. Contact: Dennis Julson 651-486-4866 Discounts on industrial supplies and paper products.

Free, next-day delivery is available in the metro area.

Shipping free to outstate members with $100 purchase.

WEBSITE AND INTERNET MARKETING SOLUTIONS Autoshop Solutions Contact: Margaret Klemmer 888-991-3449 / margaret@autoshopsolutions.com AASP-MN members receive a $500 discount off the Website Marketing Success Package set-up fee and special pricing on template websites starting at just $59/month and $149/set-up (regularly $79/month and $250 set-up).

Net Driven Contact: Jon Napoli 877-860-2005, ext. 400 / jnapoli@getnetdriven.com Net Driven is a market leader in website and internet marketing solutions designed exclusively for the automotive industry. AASP-MN members who choose Net Driven are eligible for a $500 discount off their 1st year setup fees. For more information, contact Jon Napoli.

AUTO EMPLOYEE ASSESSMENT Assessment Associates International Contact: Ron Page (952) 854-6551 / ronald.page@aai-assessment.com www.auto.aai-live.com Designed to help facilitate and enhance hiring decisions. AASP-MN members receive 50 percent off retail price and starts as low as $15 per assessment.

TECHNICAL INFORMATION HOTLINE IDENTIFIX 800-288-6220 Members enjoy discounted prices on the industry’s #1 technical information hotline, Direct-Hit. BUSINESS FORMS/CALENDARS AASP-MN Contact: Jodi Pillsbury 612-623-1110 / jodi@aaspmn.org Discount rate on printed business forms and calendars.

SALES, MARKETING AND CUSTOMER SERVICE SOLUTIONS eMarketing Sherpas Contact: Frank Terlep 888-377-2661 / www.emarketingsherpas.com eMarketing Sherpas provides AASP members up to a 10-percent discount on its Demand Engine CRM Suite, Review Engine online review and reputation marketing system and its Digital Lobby point of sale digital signage, menu board and interactive kiosks solutions.

INFORMATION PROVIDERS Mitchell1 Contact: Mitchell1 Representative 888-724-6742 x 6986 AASP members are eligible for special Mitchell 1 information and management programs at significant discounts. For more information, log onto www.mitchell1.com or contact the Mitchell 1 representative at 888-724-6742, X6986.

Mitchell International Contact: Mitchell International Representative 800-238-9111 AASP members receive a 15% discount on any Mitchell RepairCenter TechAdvisor package. Visit http://repaircenter.mitchell.com/Catalog/OEM Repair.aspx for more information.

AASP-MN News

PAYROLL PROCESSING CBIZ Payroll Contact: Carrie Hobrough 612-436-4620 / chobrough@cbiz.com Members receive 20% discount off standard payroll products and services (excluding 401k). Members who switch prior to June 30 will receive first month of payroll processing free.

CHECK GUARANTEE SERVICES Certegy Check Services Contact: Amy McKay 727-385-7812 / amy.mckay@fisglobal.com Discount rate of .75% to AASP-MN members. Use existing credit card terminal. Fast claim payments.

BUSINESS COACHING 180biz 540-833-2014 / info@180biz.com Website: www.180biz.com Members receive a 20-percent discount on one-onone sales and management coaching programs (covering financial planning & analysis, strategic marketing, leadership and personnel development) without long-term commitments. Members also receive a 25-percent discount on monthly sales & management webinars as well as a 20-percent discount on all 180BIZ advisor training programs.

LEGAL CONSULTATION Fryberger, Buchanan, Smith & Frederick 800-496-6789 Members receive free, over-the-phone legal assessment and consultation (some restrictions apply) with an attorney who specializes in the area of law that is the subject of the call.

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