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January 2014
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AASP News
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CONTENTS Vol. 22 No. 1
AASP News is the official publication of the Alliance of Automotive Service Providers, Minnesota, Inc. 1970 Oakcrest Ave., Suite 102 • Roseville, MN 55113 Phone: 612-623-1110 • Fax: 612-623-1122 email: aasp@aaspmn.org • website: aaspmn.org. All rights reserved. To keep its readers better informed, AASP News allows its columnists to fully express their opinions. All views expressed are not necessarily those of the publication. AASP News is published by Thomas Greco Publishing, Inc. Cover ©www.istockphoto.com/nneirda
AASP of Minnesota is an association of independently-owned automotive service businesses and industry suppliers dedicated to improving the state’s automotive service industry and the success of its members.
AASP-MN BOARD MEMBERS 2013 – 2014
EXECUTIVE DIRECTOR’S MESSAGE ..........................................4 AASP-MN’s Legacy by Judell Anderson, CAE, AAM, AASP-MN Executive Director LEGISLATIVE UPDATE ..........................................................6 How a Bill Becomes a Law by Kevin Walli, AASP-MN Lobbyist
PRESIDENT Dan Sjolseth, AAM
LOCAL NEWS ....................................................................8
IMMEDIATE PAST PRESIDENT John Ritter, Jr., AAM
NATIONAL NEWS ..............................................................9
SECRETARY-TREASURER Jerald Stiele COLLISION DIVISION DIRECTOR Mike Cox, AAM MECHANICAL DIVISION DIRECTOR Tom Gleason ASSOCIATE DIVISION DIRECTOR Kevin Martin MECHANICAL SEATS Greg Kasel, AAM Scott McClure, AAM
PARTNERS IN PREVENTION....................................................12 Empty Containers FEATURE ..........................................................................16 Industry Unites for 2013 SEMA Show in Las Vegas THE LOOKING GLASS ..........................................................18 Wipers & Wipes CALENDAR OF EVENTS
COLLISION SEAT Joyce Weinhandl
STAFF
April 10 & 11, 2014 AASP-MN Annual Meeting & Convention Holiday Inn St. Paul East St. Paul, MN
June 17, 2014 20th Annual AASP-MN Golf Outing 3M’s Tartan Park Lake Elmo, MN
EXECUTIVE DIRECTOR Judell Anderson, CAE, AAM
For info: Contact AASP-MN at 612-623-1110 or 800-852-9071
OFFICE ADMINISTRATOR Jodi Pillsbury
ADVERTISER’S INDEX
MEMBERSHIP COORDINATOR Tom Kluver PUBLISHED BY: Thomas Greco Publishing, Inc. 244 Chestnut St., Suite 202 Nutley, NJ 07110 PHONE: 973-667-6922 • FAX: 973-235-1963 ADVERTISING: 800-991-1995 • tgp5@verizon.net PUBLISHER: Thomas Greco (tgp22@verizon.net) ADVERTISING DIRECTOR: Norman Morano (tgp5@verizon.net) MANAGING EDITOR: Alicia Figurelli (tgp2@verizon.net) EDITOR: Joel Gausten (tgpjoel@verizon.net) ART DIRECTOR: Lea Velocci (tgp3@verizon.net) OFFICE MANAGER: Sofia Cabrera (tgpbrandi@verizon.net)
aaa Auto Salvage......................................15 AmeriPride ..............................................5 Axalta Coatings........................................OBC Buerkle Hyundai ......................................5 FeldmannMercedes Benz ........................14 Inver Grove Honda / Inver Grove Toyota ..8 Jack McClard ..........................................15 Keystone ..................................................14 Maplewood Toyota ..................................17 Meadowbrook Insurance..........................12 Mills Parts Center ....................................6
Morrie’s....................................................7 Motorwerks BMW ....................................IBC Motorwerks Mini......................................IBC MWAPA ................................................10-11 NAPA ......................................................9 PAM’s Auto ..............................................13 Proven Force............................................13 Rosedale Chevrolet ..................................4 Roseville Chrysler Dodge Jeep Ram ........6 Straight & Square ....................................17 Toyota Group ..........................................IFC
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Executive Director Mess
AASP-MN’s by Judell Anderson, CAE, AAM, AASP-MN Executive Director
LEGACY
As I write this, the long Thanksgiving weekend is just behind me. So it’s natural that thanks and gratitude are front and center on my mind. But truth be told, not a day goes by that I don’t think about how very fortunate I am. I have good health. I have a loving family and circle of friends. I have a great job which provides not only financial security, but keeps me energized and fulfilled. I’d like to tell you about a recent meeting that epitomizes exactly why I continue to feel grateful, energized and fulfilled even after working almost 18 years at AASP-MN. Like every other association, AASP-MN depends on a cadre of volunteers to carry out its work and provide direction to the Association. From committees and task groups to the Board of Directors, at any given time, at least 40 – 50 collision, mechanical and supplier members are volunteering their time and expertise to make this Association and the automotive service industry a better place for all. It’s critical to AASP-MN’s success that new volunteers regularly join the mix to bring a continual rotation of people, ideas and perspective to the Association’s initiatives, programs and services. With that objective in mind, AASP-MN recently established a Leadership Development Group. The group is led by five current
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and former Board members (aka seasoned veterans) who are charged with identifying and preparing individual members for positions of future leadership in the Association – finding their own replacements, if you will. Initially, six “up-and-coming” association members were invited to join the group, with the hope that with the benefit of mentorship from the seasoned veterans, they will be willing and prepared to step into leadership positions as they become available in the future. At the first meeting, we opened with the seasoned veterans sharing their stories about how and why they became involved in the Association and what they got out of it. What I heard were accounts about how involvement in AASP-MN had resulted in new and stronger business relationships, improvements in their shops and a sense of making a positive and lasting impact on the industry they loved. (Not surprising to me, by any means.) But what really struck a chord were the very sincere and heartfelt stories they told about what they got out of their volunteer service from a personal perspective: Lifelong friendships. Confidence. Personal development. Leadership skills. This is where their emotion, passion and commitment really surfaced. One of the up-and-comers ob-
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served and said it best: “What started in the head, moved to the heart.” Now, I don’t often have the opportunity to hear this kind of feedback from the macho, rough and tumble members I work with every day at AASP-MN. So, from my perspective, to say these stories were touching would be an understatement. It was so cool! Following this exercise, we discussed next steps for moving the Leadership Development Group forward. During that discussion, it was noted that what this group was really about was continuing and building on the legacy that so many volunteers – some long gone from this earth – before them had created. That sentiment was unanimous. And right then and there the Leadership Development Group was renamed the AASP-MN Legacy Committee. So, I invite you to become part of the wonderful legacy that AASP-MN is. Attend a program. Participate in a benefit program. Volunteer for a committee. Do your part to ensure that this Association continues to be one of the strongest, most effective and valuable industry organizations in the country. Based on what I heard from those seasoned veterans, you won’t regret it!
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Legislative Up-
How a Bill Becomes a Law by Kevin Walli, AASP-MN Lobbyist
With the start of a new Legislative Session right around the corner, I thought it would be a good time to remind members of how a bill becomes law in Minnesota. The first step of the lawmaking process is to transform an idea into a specific proposal for a law. The proposal may be for a new law, for changing current law or for repealing a law. The proposal may originate from a variety of sources: Individuals, public interest groups, state agencies or businesses. For an idea to become law, though, it must be introduced as a bill by a member of the Legislature. In order for a bill to be introduced, it must be prepared in the appropriate form. This preparation, called bill drafting, may be done by Senate Counsel, Research and Fiscal Analysis or by the Office of the Revisor of Statutes. In bicameral legislatures, such as the Minnesota Legislature, a bill must pass both bodies and be signed by the governor. Before a bill can begin to be processed through either of the two houses, it
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must first be given its first formal “reading.� The first reading occurs when the bill is introduced, given a file number and assigned to a committee for study. The committee chair decides a hearing date for the bill. During the hearing, proponents and opponents give testimony on the merits of the legislation. Any person may testify on any bill. Members of the committee can change a bill. These changes are called amendments. The committee members may propose amendments to improve the bill or to reach a compromise among the bill’s proponents and opponents. After weighing all the testimony and thoroughly examining and discussing the pros and cons of the bill, committee members may take several courses of action. The committee, after a vote, may: Recommend that the bill be passed - or passed as amended and send it directly to the Senate or House floor; recommend that the bill be passed - or passed as amended - and be placed on the Consent Calendar; approve the bill and send it on to another
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Quick Fact: A bill of similar language needs to be sponsored in the Senate and the House. These are called companion bills. While they are often very much the same when they start through the legislative process, they often don’t stay the same because of amendments.
committee for further discussion; send the bill to the floor or another committee without a recommendation for passage; keep it in committee indefinitely; or simply defeat it. After a bill is reported out of its final committee, it is given its second reading and placed before the entire body for discussion and consideration. Floor amendments are considered and a preliminary vote on the bill is taken. If approved, the bill is laid over for at least a day before being considered for final passage. The bill is given a third reading prior to the vote for final passage. After final passage, the bill is sent to the other body. In the Minnesota Legislature, a bill must pass the Senate and the House of Representatives in identical form to become law. If a measure does not go through in the same form, a conference committee is established consisting of both Senators and Representatives to work out the final version. The compromise version must then be re-passed by both bodies. If a proposal survives all these obstacles, it is sent to the governor, where it faces another test. The governor may sign the bill into law, veto it, or allow the bill to expire without signing it. A veto may be overridden if both the Senate and the House of Representatives re-pass the bill with a two-thirds majority vote. As this issue goes to print, AASP-MN is busy preparing its legislative agenda and will be ready to hit the ground running when the Session convenes on February 25. Watch for updates in your inbox and in future issues of AASP News.
Welcome New Members! December 2013 Dyshaw Auto Body, Inc. Montivideo, MN Eau Claire Auto Parts Eau Claire, WI Thielbar Auto Body Faribault, MN Stenstrom Collision & Detail Mora, MN
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image ©www.istockphoto.com/torpee
LocalNews HAPPY NEW YEAR FROM THE AASP-MN BOARD OF DIRECTORS & STAFF!
2014 Membership Dues Are Due! Annual membership renewals for AASP-MN were mailed in December. By now, all AASP-MN members have received at least two membership renewal notices. If you have not paid your 2014 membership dues, PLEASE do so today. Your timely payment will save AASPMN the additional cost and time incurred with re-billing and other collection efforts. We’d much rather be working on programs and initiatives to improve the automotive service industry – and your business. Thank you!
Hospitality Sponsorships Now Available Hospitality sponsorships are now available for the upcoming AASP-MN Annual Meeting & Convention, April 10 & 11, 2014, at the Holiday Inn St. Paul East, St. Paul. The event will feature one and a half days of management and technical training workshops, as well as social activities that allow opportunities to meet and get to know AASP-MN members and other industry professionals.
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Sponsors are rewarded by increased visibility and recognition within the AASP-MN membership and industry at-large. It’s a great way to stand out, expand marketing dollars and connect with the best shops in the industry. If you are interested in a hospitality sponsorship for this year’s event, please contact the AASP-MN office for more information. Sponsorships Support 2014 Educational Programming Recently, AASP-MN asked for program sponsorships from its Associate members and other industry vendors to help support the Association’s education and training activities in 2014. Program sponsorships help AASP-MN deliver the quality programs members expect, and keep registration fees affordable. Thank you to the following companies for their support as program sponsors: • AASP National • AkzoNobel Performance Coatings • Auto Value Parts Stores & Automotive Parts Headquarters • Automotive Aftermarket Industry Association (AAIA) • Autoshop Solutions • Bill Smith Foundation • Car Bench/Infinity Laser Measuring
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• CARQUEST Technical Institute • Dent Impressions • DentSmart • PPG • WorldPac Industry Help Sought For 2014 SkillsUSA Competition AASP-MN is facilitating the automotive-related events at the upcoming SkillsUSA Competition on Saturday, March 29. The collision repair and automotive service contests will be held at Dakota County Technical College in Rosemount. High school and technical college students from around the state will be on hand to demonstrate their skills in automotive service and collision repair. Industry leaders play a vital role in the SkillsUSA program. You can help by doing any of the following: • Providing general guidance and help with automotive-related contests during the event • Volunteering to judge the contests • Encouraging high schools and community colleges in your area to get involved with the SkillsUSA contest • Promoting the event within the industry and community!
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The benefits you’ll receive for your involvement include: • Satisfaction of being able to provide assistance and encouragement to the next generation of automotive technicians • Increased exposure to potential employees for your shop • An expanded network of personal business contacts
Please contact Judell Anderson at the AASP-MN office if you’re willing to help out. It’s really a lot of fun!
SAVE THE DATE! AASP-MN Annual Meeting & Convention April 10 & 11, 2014 Holiday Inn St. Paul East 2201 Burns Ave. St. Paul, MN 55119
Watch for details as they become available in future issues of AASP News and on the Association’s website, www.aaspmn.org.
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NationalNews Right to Repair Now Law in Massachusetts Reprinted from Aftermarket Business World Wire Reports
Massachusetts Governor Deval Patrick signed the Massachusetts Right to Repair legislation into law on Tuesday, Nov. 26, ensuring that the commonwealth’s citizens will have access to a competitive vehicle repair market. “The signing by the governor represents a major victory for Massachusetts car owners, who took the major step last year in voting for the nation’s first Right to Repair law,” said Kathleen Schmatz, AAIA president and CEO. “AAIA and our partner, the Coalition for Auto Repair Equality (CARE), will now devote our full attention to completing work on a memorandum of understanding with the vehicle manufacturers that is intended to ensure that motorists across the nation can enjoy the same market benefits that Massachusetts car owners now enjoy.” The newly-signed legislation was needed in order to reconcile two laws that were on the books in Massachusetts that mandated car companies to provide affordable access to all tools, software and information used to repair late-model computer-controlled vehicles. The first law was the result of an agreement reached between the Massachusetts Right to Repair Coalition and the vehicle manufacturers that was passed unanimously by the state legislature in late July. The bill was approved by the legislature too late to remove a ballot measure that had been sponsored by the coalition. That ballot measure was approved in November 2012 by an overwhelming 85-15 percent margin, thus ensuring that there were two Right to Repair laws on the books in Massachusetts. The recently signed bill is similar to the bill that passed the legislature in 2012, but includes provisions that require that information and tools be available for heavy duty vehicles, those over 14,000 pounds. The ballot measure included these vehicles, but they had been deleted from the bill that passed the legislature. Through efforts of a coalition of aftermarket heavy-duty service providers, the state Senate adopted an amendment that restored heavy-duty vehicles back into the bill.
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Partners inPrevention
Empty Containers The rules for empty containers are fairly common sense. Regulators consider containers to be empty when all the waste that can be removed has been removed, even if the container previously held hazardous waste such as paint, thinner or solvents. Empty containers can then be recycled or disposed of with your solid
waste. Paint cup liners can be disposed of as solid waste after any leftover paint has been squeezed from them into your hazardous paint waste drum. Cans of paint should be dealt with the same way – scrape residual paint into your hazardous paint waste drum and recycle or dispose of the empty can as
solid waste. Aerosol cans are empty when there is no product in the container and no pressure remaining. The empty cans can usually be recycled. If there is still pressure in the can, it must be disposed of as hazardous waste. Unless you have a puncturing device and personnel trained to use it, do not puncture aerosol cans or vent the propellant. Although state rules allow you to recycle or dispose of an empty container as solid waste, your hauler may be more restrictive or have additional requirements. Check with your waste hauler before disposing of empty containers. For containers of product that can still be used, use the product up or contact the Minnesota Materials Exchange to find a new user for it. If the container holds product that you will not use, you must first evaluate it and determine if it is hazardous waste, then dispose of it properly. Still unsure what to do with that empty container? Call MPCA Small Business Environmental Assistance at (651) 282-6143. Businesses in the Twin Cities metro area can contact their county environmental services department. You can find additional guidance in MPCA fact sheets #4.16, Empty Containers, and #4.00, Managing Waste Aerosols, available online at pca.state.mn.us/veiz8a8. The Minnesota Materials Exchange can be found online at mnexchange.org.
DID YOU KNOW? • You can pay your membership dues online through the Association’s website • You can add a photo of your shop to your member profile • You can edit info about your shop and your business in your member profile • AND MORE!!!
Visit www.aaspmn.org TODAY! 12 January 2014
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Feature
F
Industry Unites for 2013 SEMA Show in Las Vegas
rom November 5 – 8, an estimated 130,000 automotive enthusiasts from around the world gathered at and around the Las Vegas Convention Center for the 2013 SEMA Show. Boasting nearly 2,500 exhibiting vendors representing all facets of the automotive specialtyequipment market, the four-day event allowed more than 60,000 buyers an opportunity to get up close and personal with vehicle manufacturers, custom car experts, hot rod specialists, racing legends, music and TV stars – you name it. This year’s attendance numbers represent a seven-percent increase over the previous year – and the highest in SEMA Show history. “A trade show is a reflection of the industry it serves,” said Chris Kersting, SEMA president and CEO. “The unprecedented participation levels this year indicate the industry is moving into growth mode. This was a record-breaking year, and we’re seeing companies ready and eager to do business.” With so much excitement at SEMA 2013, it comes as little surprise that the international collision repair industry appeared at the Show in full force. Thanks to an ongoing relationship with the Society of Collision Repair Specialists (SCRS), SEMA provides the auto body field a chance to explore world-class education and networking opportunities while taking in the sights, sounds and special attractions of the world’s greatest automotive trade show. The collision industry’s support of SEMA was so great this year that additional booth space was made within the Las Vegas Hotel next to the Convention Center to accommodate the growing legion of enthusiastic vendors. Excitement abounded in the various halls of SEMA 2013, with giveaways, product releases and celebrity appearances by Mark Boone Junior (Sons of Anarchy), reality TV stars Chip Foose and Charley Hutton, racing legends Danica Patrick and Jeff Gordon and KISS rocker Gene Simmons, to name a few. “You get this really exciting mixture of things you won’t find anywhere else because of the diversity that exists at SEMA,” offers SCRS Executive Director Aaron Schulenburg. “There are things at these booths that you don’t see at other shows.” Away from the Show floor and seminar rooms, auto repair professionals had a variety of opportunities to interact with their peers for the benefit of their industry. Non-SEMA events held during the week included the Collision Industry Conference, the AASP National Board of Directors meeting, the Automotive Service Association Board of Directors meeting, the SCRS Association Address and the second annual Collision Repair Education Foundation Reception, which served to publicly announce the recipients of the 2013 Ultimate Collision Education Makeover school grant.
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The November 6 AASP National Board of Directors meeting offered a number of AASP affiliate states an opportunity to discuss industry issues of regional and national importance and provide updates on their individual group’s activities. AASPMN was well represented, and updated attendees on recent Association activity including their recent filing of a formal complaint with the Minnesota Department of Commerce requesting that State Farm be prohibited from mandating shops to use the PartsTrader platform. The Complaint and Request for Relief, filed in October, maintains that the mandated use of PartsTrader restricts market options for parts procurement and is prohibited by Minnesota statute. November 6 and 7 saw the final convening of the Collision Industry Conference (CIC) for 2013, with fiery discussions held both days revolving around insurer-mandated procurement systems as well as the implementation and enforcement of industry-wide repair standards. On November 6, the CIC Repair Standards Committee facilitated a panel discussion on the topic of repair standards in its final presentation after a seven-year run, which touched upon a variety of issues related to repair standards including specialization, their impact on repair costs, third-party involvement and whether a need exists for an industry body to manage standards put in place. The November 7 CIC featured a special panel discussion (moderated by Rick Tuuri of AudaExplore, a Solera Company) between repairers and parts providers to examine how insurer-mandated programs have – or could – affect their businesses moving forward. What started off as a structured discussion of the issue soon turned into an emotional debate on the CIC floor, with members of the audience quick to share their thoughts on the issue. Although he currently serves as CIC chair, State Farm’s George Avery refrained from responding to any audience comments or making any statement regarding PartsTrader at CIC due to current litigation against the insurer by the Mississippi Collision Repair Association (MCRA). Whether in the seminar rooms of the 2013 Repairer Driven Education (RDE) series at SEMA, on the floor of the Las Vegas Convention Center or at the many industry events throughout the week, the involvement and commitment of the automotive repair industry at-large was at an all-time high. More information on SEMA is available at www.semashow.com. For more information on AASP-MN, please visit www.aaspmn.com.
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The Looking
Wipers & Wipes
AASP-MN and Wipers & Wipes, Inc. are partnered to provide members with special pricing on items used in the shop every day.
Wipers & Wipes specializes in disposable toweling for the automotive service industry. With a modern, highly-efficient warehouse, Wipers & Wipes is able to stock a large and diverse inventory to quickly meet the needs of its customers. Wipers & Wipes provides next-day service with free delivery in the seven-county metro area and some surrounding cities. Daily shipping via UPS and Spee-Dee Service for outlying areas is also available. A $100 order qualifies for free freight. Wipers & Wipes can service you with a variety of items, including: • Paper toweling & dispensers • Mopping & floor maintenance equipment • Skin soaps & lotions • First aid products & equipment
• Food service equipment • Cleaning chemicals, floor pads, sponges & abrasives • Waste receptacles & can liners • Facility maintenance & cleaning tools & supplies
“We give fantastic service and sell quality products,” says the company’s owner, Dennis Julson.
For more information about this AASP-MN Member Benefit program, contact Wipers & Wipes at 651-486-4866.
AASP-MN MEMBER BENEFIT PROGRAMS WORKERS’ COMP INSURANCE Meadowbrook Insurance Group Contact: Scott Murphy 763-549-2243 / smmurphy@cbizaia.com Up-front scheduled credit makes Meadowbrook one of the most competitive programs around for Worker‘s Compensation insurance. In addition, members are eligible to receive an annual dividend based on the group’s loss ratio. For more information, log on to www.wcpolicy.com/aaspmn. PROPERTY/LIABILITY & EMPLOYEE BENEFITS INSURANCE CBIZ AIA Contact: Dennis Spindler 763-549-2238 / dspindler@cbizaia.com CBIZ AIA will present AASP-MN members with quotes from multiple carriers for property/liability and medical, dental, life and disability insurance and members can choose the program that best fits their situation. As an added bonus, CBIZ AIA will offer members an exclusive, 10% discount on their property/liability insurance premiums. UNIFORM & LINEN SUPPLIES AmeriPride Services Contact: Jim Dillion 651-955-1398 • Fax: 952-738-3318 jim.sylvestre@ameripride.com Discounted pricing to members on rental of uniforms, entrance mats, shop rags, etc. Purchases are also discounted. Members receive annual rebate equal to 10% of their business with AmeriPride each year. CREDIT CARD PROCESSING Association BankCard Services Contact: Mac Hardin 952-933-2026 • Fax: 952-933-4595 mach@mdrha.com Competitive rates for AASP-MN members. Terminals and printers sold at cost. Monthly rental of equipment is also available.
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INDUSTRIAL & PAPER PRODUCTS Wipers & Wipes, Inc. Contact: Dennis Julson Phone: 651-486-4866 Fax: 651-486-4859 Discounts on industrial supplies and paper products. Free, next-day delivery is available in the metro area. Shipping free to outstate members with $100 purchase. LEGAL CONSULTATION Fryberger, Buchanan, Smith & Frederick Phone: 800-496-6789 Fax: 218-725-6800 Members receive free, over-the-phone legal assessment and consultation (some restrictions apply) with an attorney who specializes in the area of law that is the subject of the call. TECHNICAL INFORMATION HOTLINE IDENTIFIX Phone: 800-288-6220 Fax: 651-633-2188 Members enjoy discounted prices on the industry’s #1 technical information hotline. One free call is extended to all first-time AASP-MN member callers. BUSINESS FORMS/CALENDARS AASP-MN Contact: Jodi Pillsbury Phone: 612-623-1110 or toll free 800-852-9071 Fax: 612-623-1122 / jodi@aaspmn.org Discount rate on printed business forms and calendars. REPLACEMENT PARTS Dorman Products Phone: 800-868-5777, ext. 5329 Website: www.dormanproducts.com AASP members receive insider information, special access and other perks from Dorman Products, a leading supplier of dealer “exclusive” automotive replacement parts.
SHOP SERVICES Summit Software & Mobile Solutions Contact: Frank Terlep 888-377-2661 / fterlep@summitsoftwaresolutions.com. Website: www.emarketingsherpas.com AASP members receive a $50 discount on their annual e-Marketplace subscription, a digital marketing system that includes mobile phone apps and a complete customer service, sales, marketing, advertising and communication platform. INFORMATION PROVIDERS Mitchell1 Contact: Mitchell1 Representative Phone: 888-724-6742 x 6986 AASP members are eligible for special Mitchell 1 information and management programs at significant discounts. For more information, log onto www.mitchell1.com or contact the Mitchell 1 representative at 888-724-6742, X6986. Mitchell International Contact: Mitchell International Representative Phone: 800-238-9111 AASP members receive a 15% discount on any Mitchell RepairCenter TechAdvisor package. Visit http://repaircenter.mitchell.com/Catalog/OEM Repair.aspx for more information. CHECK GUARANTEE SERVICES Certegy Check Services Contact: Heather Ellis 952-240-5017 / heather.ellis@fisglobal.com Discount rate of .75% to AASP-MN members. Use existing credit card terminal. Fast claim payments.
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MANAGEMENT SYSTEMS Shop-Probe Auto Body Management System 800-524-8104 / www.shopprobe.com Shop-Probe is one of the most user-friendly and affordable collision management systems on the market today. The system interfaces with every major estimating system as well as the QuickBooks accounting system. Shop-Probe’s excellent customer support and personal attention to detail is what sets it apart from the competition. AASP members receive a 10% discount off the price of the management system and any addon products. Call for more information. BUSINESS COACHING 180BIZ 540-833-2014 / info@180biz.com Website: www.180biz.com 180BIZ offers BUSINESS COACHING to AASP members at a steep 20% discount! One Eighty Business Solutions LLC (180BIZ) has been helping shop owners increase profits and car count while decreasing stress since 2003. AASP members receive a discount on very affordable one-on-one coaching plans without longterm commitments and complicated contracts. 180BIZ offiers a risk-free trial of their services. To learn more, please call or email us, or visit our website. WEBSITE AND INTERNET MARKETING SOLUTIONS Net Driven Contact: Jon Napoli 218-623-7351 / 218-310-7285 Net Driven is a market leader in website and internet marketing solutions designed exclusively for the automotive industry. Net Driven assists independent tire and automotive industry dealers who are looking to increase revenue by selling more tires, service, and wheels. AASP-MN members who choose Net Driven are eligible for a $500 discount off their 1st year setup fees. For more information, contact Jon Napoli.
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