EXECUTIVE DIRECTOR’S
Jordan Hendler
(804) 789-9649 jordanhendler@wmaba.com
MESSAGE
DON’T COAST FOR 2021:
GIVE YOUR BUSINESS AND CUSTOMERS A DESERVING BOOST Last month, I focused on the negative. If you missed it, go read that article at grecopublishing.com/hammer-and-dolly-archives and then come right back here. That was some of my most thoughtful writing. Here, I’m taking another turn and going for full positivity! If you just rolled your eyes, I feel that. Positivity is so irritating, right?! Many of our members and readers have certainly strained against the battlefield of 2020 and are tired of being beat down by the waves of issues related to the pandemic. Rather than rehash that, let’s ask what we can do to look ahead and actually move forward. Make One Weekly Call I think we first must strive to strengthen relationships. Head down is not the way to go here. Going it alone isn’t necessary, and that – to me – is the first major task you can take on. Make it a scheduled time each week, maybe an hour to start. Call a vendor you use. Maybe paint, computer software, the trash company – it doesn’t matter. Ask them to tell you all the resources they have available – whether it’s financial WMABA OFFICERS
PRESIDENT Torchy Chandler torchy.chandler@gmail.com 410-309-2242 VICE PRESIDENT Bill Hawkins hawkinswilliamjr@gmail.com 510-915-2283 SECRETARY Phil Rice phil@ricewoods.com 540-846-6617 IMMEDIATE PAST PRESIDENT Mark Schaech, Jr. markschaech@gmail.com 410-358-5155
BOARD OF DIRECTORS
Don Beaver (donbeaver3551@gmail.com) 443-235-6668 Rodney Bolton (rbolton@aacps.org) 443-386-0066 Kevin Burt (kevinburt@walkermillcollision.com) 301-336-1140 Kris Burton (kris@Rosslynautobody.com) 703-820-1800
ADMINISTRATION
Barry Dorn (bdorn@dornsbodyandpaint.com) 804-746-3928 Ben Gibson (bgibson@richmondmarinecenter.com) 804-355-8151 Steven Krieps (srkrieps@live.com) 304-755-1146 Danny Szarka (danny@dynamiccollisionservices.com) 410-500-9200
EXECUTIVE DIRECTOR Jordan Hendler (jordanhendler@wmaba.com) 804-789-9649 WMABA CORPORATE OFFICE P.O. Box 3157 • Mechanicsville, VA 23116
6
February 2021
management, SOPs, processes, recycling or anything of the like. Get to know what they have to offer. I’m not saying you have to commit at this point, but just gain the understanding. Once you get accustomed to calling your vendors and compiling your readily available resources, the next step is to decide the first thing you’d want to implement. One step at a time here. It may just be one thing in the end, but you’ve done it! And every one of those people will recognize you more whenever you call. Get a Mentor or Accountability Partner To make these kinds of choices, it helps to have someone you trust who will be brutally honest and challenge your decisions. You may be reading this and thinking, “Geesh, that’s my spouse,” or, “Wow, my body technician challenges me on everything.” Nope, not them. They’re just too close. You may have to “interview” whoever you identify as a potential candidate. There may be several people you believe could fill this role in your life, but don’t decide right away unless you feel – totally and unequivocally – that there’s a bullseye on one person that cannot STAFF PUBLISHER
Thomas Greco thomas@grecopublishing.com
SALES DIRECTOR
Alicia Figurelli alicia@grecopublishing.com
EDITORIAL DIRECTOR
Joel Gausten joel@grecopublishing.com
EDITORIAL/CREATIVE COORDINATOR
Alana Bonillo alana@grecopublishing.com
OFFICE MANAGER
Donna Greco donna@grecopublishing.com
PRODUCTION COORDINATOR
Joe Greco .joe@grecopublishing.com
PUBLISHED BY TGP, Inc. 244 Chestnut St., Suite 202 Nutley, NJ 07110 973-667-6922 FAX 973-235-1963
Reproduction of any portions of this publication is specifically prohibited without written permission from the publisher. The opinions and ideas appearing in this magazine are not necessarily representations of TGP Inc. or of the Washington Metropolitan Auto Body Association (WMABA). Copyright © 2021 Thomas Greco Publishing, Inc. Stock Images courtesy of istockphoto.com.
