COLLISION P.R.E.P. EDUCATION SCHEDULE

SATURDAY, APRIL 15 [TRADE SHOW: 9AM-3PM]

8:30am - 9:30am | Option 1

From an Auditors’ Perspective, where Repairers are Hitting and Missing the Objectives

[Dennis Smoyer and Rick Miller, Wadsworth International / Subaru and Jaguar Land Rover]

It’s not enough to have trained technicians with access to repair procedures and tooling without validation to ensure a consistent quality result. The Repair Quality Assessment (RQA) process encompasses all aspects from vehicle arrival, administration, discovery, through validated in-process quality systems to effectively manage the repair, utilizing tools provided by the vehicle manufacturer.

8:30am - 9:30am | Option 2

Organization and process = profitability.

[Mark Olson, VECO Experts]

11:00am – 12:30pm

Repairer to Repairer: Open Discussions on Shop Trends and more!

[Panel Discussion]

This panel discussion will be an open dialogue between local- and nationally-recognized repairers, sharing viewpoints on repairability, revolutions, insurance relations, best practices, vehicle advancements and more. Repairers have mutual hurdles in the areas of recruiting, efficiency, repair procedures and other components of their business. These panelists have overcome many obstacles that many others still face today. This is a great opportunity to join in the conversation and have your voice heard too!