PROFESSIONAL REPAIRER EDUCATION

2:00pm – 3:30pm

Repairer to Repairer: Stop Estimating and Start Repair Planning

[Michael Bradshaw, Vice President – K & M Collision; Secretary – Society of Collision Repair Specialists]

Presented by

This presentation is an interactive hands-on class. Each participant will have an opportunity to see first-hand (through hands on exercise) the power of process and organization. In these challenging times of the supply chain, employee productivity – having a process that is simple and effective is the key to success. Many younger people jump into our organizations that are run by Boomers or Gen X’ers and it drives them crazy how business is done in the old model. Millennials and to a certain extent (the new breed of technicians) Gen Z have a very hard time fitting into how business is done by Boomers and Gen X. This course will clearly show the participants the holes in how the old model does things and how the new model will do things. We will take participants from each generation and show how the simple hands on task is approached differently and how and why conflicts arise – and how to develop systems to have it work for all.