NKY Business Journal Spring 2017

BUSINESS JOURNAL OFFICIAL MAGAZINE OF NKY CHAMBER OF COMMERCE

SPRING 2017

NKY’S MOST DELICIOUS BRUNCHES

MARTY’S WAFFLES SPOTLIGHT P. 12 125 YEARS OF BUSINESS SOLUTIONS P. 18 OUTSTANDING WOMEN OF NKY P. 24

Health Benefits

Providing Innovative Solutions and Healthier Outcomes for Kentucky Businesses Dan Cahill, Ph.D.

Vice President Market Leader Kentucky

What matters most, each and every day, is helping our clients address one of life’s greatest challenges – obtaining access to quality, affordable health care. HORAN works with employers across Kentucky to minimize costs and improve health.

As the landscape continues to shift, HORAN will help Kentucky employers develop strategic plans that address financial concerns, plan design and effective communication with their employees. We are committed to developing innovative solutions that address health care concerns for new clients while continuing to advise our valued clients in Kentucky.

For more information about how HORAN can help with your benefits strategies, please contact Dan Cahill, at 859.572.4501 or DanC@horanassoc.com.

SAVE THE DATE! Join us on May 10 for HORAN Kentucky Health Benefits Symposium at St. Elizabeth Hospital’s Patient Experience Center.

www.horanassoc.com

CONTENTS

SPRING 2017 VOLUME 36, NUMBER 2

4 Let’s Get To Work By: Trey Grayson 6 Chair’s Letter By: Bob Heil 10 Brunching in NKY By: Katie Scoville 12 Marty’s Waffles By: Rachel Folz 14 A Generous Tax Savings for Your Generosity By: Laura Menge, CAP® 17 125 Years with Waltz Business Solutions By: Scott Sedmak 20 Around the Chamber 22 Creating a Culture of Excellence By: Dustin DiChiara 24 Outstanding Women of NKY 30 Ribbon Cuttings 34 Member Milestones

— What better way to celebrate spring than with brunch?

36 Emerging 30 38 Events

— KATIE SCOVILLE COMMUNICATIONS COMMITTEE MEMBER, NKY CHAMBER OF COMMERCE

PHOTO: Rudy Harris Photography

SPRING 2017 | VOLUME 36 NUMBER 2

PAGE 3

LET’S GET TO WORK

By: Trey Grayson President & CEO NKY Chamber of Commerce To Follow: @KYTrey; @NKYchamber

“MAKING KENTUCKY A RIGHT TO WORK STATE HAS LONG BEEN A PRIORITY OF OUR CHAMBER AND BUSINESS LEADERS ACROSS THE COMMONWEALTH.”

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HAPPY SPRING! The Kentucky General Assembly has recently concluded its 30-day session, and I wanted to offer an assessment of this year’s session.

The session got off to a roaring start with a first week unlike any that we’ve ever seen. Five major bills were sent to the Governor for his signature.

Among those bills were three NKY Chamber priorities, two of which I will discuss later in detail. As the session progressed, more Chamber priorities were adopted, making this the best session for jobs and economic development in Kentucky’s history.

Making Kentucky a Right to Work state has long been a priority of our chamber and business leaders across the Commonwealth. Before passage of this law, Kentucky often was removed from consideration by economic development consultants before we could even get a chance to make the case about our ideal location, low energy costs or other attributes. That’s no longer true, as Kentucky is now one of 28 states in the country which are Right to Work.

Special kudos to NKY Tri-ED’s Dan Tobergte, who has long championed the need to have this in our economic development toolkit, including testifying in front of some hostile legislative committee meetings in previous General Assembly sessions. Dan was singled out for his efforts during the signing ceremony of the bill.

By repealing Kentucky’s prevailing wage laws, our legislators have removed a requirement that artificially inflated construction costs on state-funded projects by an estimated 15-20%. Think about the millions of dollars that were wasted on school construction projects to comply with this law as our region has grown over the past few decades.

In fact, my daughter complained the other day about her middle school lacking an auditorium. Eliminating middle school auditoriums is the kind of decision that school boards were often forced to make to keep the projects on budget. Already, we’ve seen savings in Northern Kentucky, as Fort Mitchell saved $75,000 on a road contract that it rebid after the prevailing wage law was repealed. We are likely to save millions of dollars in this region thanks to repeal.

Boone County Schools Superintendent Randy Poe was a vocal advocate for repeal and testified during committee hearings this year.

Two Northern Kentucky legislators, Representative Adam Koenig and Senator Chris McDaniel, carried the bill in their respective chambers.

Finally, adopting an outcomesbased funding model for post-secondary education has long been a goal for Northern Kentucky University and its outgoing President Geoff Mearns. That will now be a reality. For too long, we have let politics govern the distribution of our post-secondary education funding.

As Kentucky’s youngest university, NKU suffered the most under that type of a funding model and was chronically underfunded relative to its peers.

Fortunately, we will now have a funding model that is both strategic and fair to our universities, our students and our taxpayers. If you want to learn more, I wrote an op-ed in February that appeared in the Enquirer, Courier-Journal and Herald Leader that you should be able to find online.

Other Chamber priorities that were passed this session include: medical review panels to reduce the number of frivolous lawsuits, telecommunications modernization to increase investment in broadband and wireless, and increased pension transparency so we can better understand our pension shortfall.

NORTHERN KENTUCKY BUSINESS JOURNAL

NORTHERN KENTUCKY UNIVERSITY NKU suffered the most under a politics-governed approach to Kentucky’s education funding.

One important development for our region is that every single house member from our region in the Republican majority now chairs a standing or oversight committee. Given the overwhelming Republican make-up of our house delegation, and our existing influence in the senate, our region’s clout in Frankfort is at an all-time high.

We saw this clout play out during the session as Northern Kentucky legislators were at the forefront of many of the most prominent debates and discussions during the session. We also saw an increase in the number of Northern Kentuckians being invited to testify in front of committees. We at the Chamber are proud to be asked by Represenative Diane St. Onge to provide early input for her newly formed House Small Business and Information Technology committee.

SPRING 2017 | VOLUME 36 NUMBER 2

Despite this good news in the advocacy realm, there is also some bittersweet news that I must share.

Our Vice President for Public Affairs and Communications, Scott Sedmak, is departing to join our friends at St. Elizabeth Healthcare. We will miss Scott, but I’m excited for this new opportunity for him. I am proud that our last two public affairs vice presidents now hold advocacy positions of importance to our community — Adam Caswell at NKU and now Scott at St. Elizabeth.

Finally, I want to thank our outgoing Advocacy Committee chair, Jim Parsons, for his leadership during the last three years, along with our dedicated members of the Business Advocacy Committee and its subcommittees. This is truly a team effort.

We are likely to see Governor Bevin call a special session later this year to address tax and pension reform. The Chamber has some good ideas on what we need to accomplish in that session to continue our progress in making Kentucky more competitive, and we will be working with our legislators and the Governor to help make that a reality.

NOW LET’S GET TO WORK!

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CHAIR’S LETTER

ONE OF THE FEATURES OF THIS EDITION OF THE BUSINESS JOURNAL HAPPENS TO BE ONE OF MY FAVORITE TOPICS — FOOD! I am a self-proclaimed food adventurer; my wife tells me that I need to apply for Andrew Zimmern’s job on Bizarre Foods when I retire. One of the greatest things to ever happen to America was the launch of such television channels as the Food Network and the Cooking Channel.

These formats have taught Americans that we don’t have to settle for bad food choices and have introduced us to food innovators all across the world. As the foodies on my street, the Greene Street Grillmasters, like to say, “Life is too short to eat bad food” and “Good food is worth the time it takes to make it.”

By: Bob Heil CEO, KLH Engineers Chair, NKY Chamber of Commerce

— SOCIAL CHALLENGE!

TELL US ABOUT YOUR FAVORITE NEW NKY RESTAURANT! @NKYCHAMBER

PAGE 6

— Good food is worth the time it takes to make it.

— There are new restaurants popping up all over the region, with menus choices that stretch your imagination.

We are seeing restaurants opening in smaller cities that previously had few, if any, dining choices. These restaurants have proven to be catalysts for economic growth, as other businesses capitalize on the increased number of visitors to their city. And now, more than any time in the past 50 years, Americans have enjoyed the cultural aspect of food as a convener of family, friends, community partners and business partners. All the more reason to eat up NKY. Bon Appétit! NKY

I am truly enjoying the food renaissance that is taking place all over Northern Kentucky and Cincinnati. There are new restaurants popping up all over the region, with menus choices that stretch your imagination and showcase the creativity of the chefs who call our region home. And we are seeing legacy restaurants reinvent themselves as they offer nontraditional menu items complemented by an intriguing array of craft beers and cocktails.

NORTHERN KENTUCKY BUSINESS JOURNAL

BUILDING A BETTER COMMUNITY STARTS WITH HELPING THE PEOPLE WHO BUILD IT.

Our community’s strength can be measured by the amount of resources available to help it grow and improve. Every day, Central Bank works in the community to help businesses be as strong as they can be.

To find out how we can help grow your company, call us at 859-905-5555.

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THINGS TO DO

Brunching in NKY By: Katie Scoville Account Executive Scooter Media

PAGE 10

NORTHERN KENTUCKY BUSINESS JOURNAL

A good brunch is all about finding ways to make comfort food new, exciting, and delicious.

WHEN I THINK OF SPRING, I THINK OF CELEBRATIONS. It’s the season of weddings, graduations, and holidays such as Mother’s Day and Easter. What better way to celebrate all of these occasions than with brunch? Northern Kentucky has plenty of delicious restaurant options with something for everyone from fine dining to casual family restaurants, and even option for those who want to do breakfast in bed.

Northern Kentucky has plenty of delicious restaurant options with something for everyone; from fine dining to casual family restaurants, and even option for those who want to do breakfast in bed. A good brunch is all about finding ways to make comfort food new, exciting, and delicious. That’s exactly what the team at Covington favorite, Otto’s, does.

They also offer two unique Bloody Marys and brunch classics done to perfection.

The menu includes classics like the BLFGT (Bacon, Lettuce, Fried Green Tomato) sandwich, Benedict Otto’s, and Lemon Buttermilk pancakes. Make a reservation for Easter brunch with older children for a nice afternoon out.

Across town, a Covington landmark has had new life breathed into it. The former Coppin’s department store has been transformed into Hotel Covington, a boutique hotel in the heart of downtown Covington. In the lobby is the hotel’s restaurant – Coppin’s. The restaurant’s brunch menu features classic brunch

SPRING 2017 | VOLUME 36 NUMBER 2

dishes made with locally sourced ingredients. Favorites include the shrimp & grits and the Roebling Benedict — eggs benedict made with pork belly. Stop in with out of town guests for a postwedding brunch to swap stories about the night.

If you’re looking for a more casual brunch for the whole family, there are plenty of options. One local favorite is Mokka and the Sunset Bar & Grill in Newport. It’s perfect for families to stop in for a breakfast that is sure to please everyone. Be sure to try the Mokka French Toast – it’s battered with cornflake batter and layered with fresh banana and Crème Brule sauce. It’s the perfect place to go to celebrate a graduation with the extended family.

For those who are looking to celebrate at home, there’s always breakfast in bed. Stop by your local coffee shop for pastries and coffee to go. Our favorites include Biggby Coffee (Ft. Mitchell), Left Bank Coffee House (Covington), Carabello Coffee (Newport), Fort Thomas Coffee Shop (Ft. Thomas), Newberry Coffee (Newport) and Reality Tuesday Café (Park Hills). Grab Mom’s favorite coffee and treat to celebrate her this Mother’s Day. We’re lucky to have such a variety of restaurants in Northern Kentucky.

There’s no way to try them all for dinner, so add a few to your list for brunch and have a tasty time exploring Northern Kentucky. NK Y

— GO THERE! OTTO’S 521 Main Street Covington COPPIN’S 683 Madison Avenue Covington MOKKA 500 Monmouth Street Newport LEFT BANK COFFEE 701 Greenup Street Covington CARABELLO COFFEE 109 East 9th Street Newport FORT THOMAS COFFEE 118 North Fort Thomas Ave. Fort Thomas REALITY TUESDAY CAFÉ 1518 Dixie Highway Park Hills

PAGE 11

SPOTLIGHT

Marty’s Waffles By: Rachel Folz Director of Digital Marketing, Cerkl

A Campbell County man is enjoying a sweet second act as the owner of an award-winning food truck.

MARTY MEERSMAN, owner and artisan of Marty’s Waffles, comes to the food truck profession after a 16-year career as a college professor, both in Minnesota and Kentucky.

Marty’s Waffles started as a labor of love with a great recipe, "we'd tried some waffles in town and we really liked them but we thought we could make them even better,” Marty said.

In 2009, Marty and his family happened upon a local Belgian baker where they sampled a traditional waffle, a dough-based waffle recipe originating in the town of Liège, Belgium. From the very first bite, Marty was obsessed. A few weeks later, he received a waffle iron from his sons for his birthday. So began his insatiable desire to make the perfect waffle.

Marty went to work honing his recipe. He said it took him 2,000 attempts to get the waffles where he wanted them to be. With his waffle game strong, Marty began sharing his waffles with folks around town. People started to ask where they could buy them.

In August of 2011, he bought a used step van. Marty and his right hand man, Pete Hall, began transforming the truck into health department-approved kitchen on wheels. Fortunately for Marty, his wife

PAGE 12

Julie, a professional graphic designer, took on the job of branding the company and designing the food truck. The truck launched in August 2013.

We caught up with Marty while he was serving an afternoon, pre-meeting snack to some very lucky employees at Darling Ingredients in Cold Spring. “We always bring in a treat for our quarterly meetings,” Kim Martin of Darling Ingredients said. Bringing in the truck is just one part of their commitment to treating their employees well. Kim says the company caters in lunch each day for their staff of over 100.

For Darling Ingredients employees, the #1 seller was the Sea Salt Caramel with Fresh Makers Mark Bourbon Whipped Cream. Marty’s take on this classic flavor combo has a salted bottom with the caramel generously drizzled on top. The side of bourbon whipped cream adds a beautiful dimension of flavor that stays true to the truck’s Kentucky roots.

You can buy Marty’s Waffles any time at Folk School Coffee Parlor in Ludlow or at any of the three Barleycorn’s locations. Be sure to catch Marty’s Waffles this spring at food truck rallies around the area. If you want to know where the truck will be next, check out his website, martyswaffles.com. NK Y

MARTY’S TIPS FOR FOOD TRUCK SUCCESS

DO A LOT OF RESEARCH BEFORE YOU BEGIN

BE READY TO WORK HARD. MARTY COULD WORK 80 HOURS IN A 4 DAY WEEKEND.

BUDGET FOR 25% MORE STARTUP EXPENSES THAN YOU THINK.

HIRE GOOD, FRIENDLY PEOPLE WITH A SENSE OF HUMOR

NORTHERN KENTUCKY BUSINESS JOURNAL

— It took Marty 2,000 attempts to get the waffles where he wanted them to be.

WINTER 2017 | VOLUME 36 NUMBER 1

PAGE 13

FEATURE

By: Laura Menge, CAP® Giving Strategies Officer, The Greater Cincinnati Foundation

A Generous Tax Savings for Your Generosity The Endow Kentucky Tax Credit

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NORTHERN KENTUCKY BUSINESS JOURNAL

— Beginning July 1, $1,000,000 of tax credits will be available until exhausted.

GENEROSITY EARNS SOME CREDIT. Are you a Kentucky taxpayer and charitably inclined? Are your clients?

Is your company? The Endow Kentucky Tax Credit presents a unique, highly tax-advantageous opportunity for endowed gifts that provide everlasting support for nonprofits in the Commonwealth.

Kentucky taxpayers may receive a state tax credit of up to 20% of their charitable gifts to endowments held at a qualified community foundation, such as The Greater Cincinnati Foundation, designated to benefit any Kentuckybased 501(c)3 public charity (including most schools and religious institutions).

These nonprofits receive an annual distribution from the community foundation in perpetuity, ensuring their long-term support and allowing families and businesses to make enduring gifts to the organizations they care about.

In addition to the tax credit, which can be carried forward for up to five years, state and federal tax deductions apply. The credit may be taken against individual income tax, corporate income tax, and limited liability entity tax. Gifts can be cash or appreciated stock.

Beginning July 1, $1 million of tax credits will be available until exhausted (limit $10,000 per individual; $20,000 per married couple). Only gifts to endowments at qualified community foundations are eligible. Gifts to existing endowments may be of any size, or donors can create a legacy by establishing and naming a new endowment with a leadership gift. An application must be submitted and approved by the Kentucky Department of Revenue BEFORE gifts are made.

Since 2011, generous members of our community have leveraged this tax credit and contributed $3 million to 24 endowments at GCF supporting Kentucky nonprofits - forever.

— HOW TO RECEIVE THE TAX CREDIT:

1

FILE A SINGLE-PAGE APPLICATION WITH THE KENTUCKY DEPARTMENT OF REVENUE ON OR AFTER JULY 1ST. APPLICATIONS FOUND ONLINE AT REVENUE.KY.GOV OR FROM GCF. (NOTE: TO SECURE THE TAX CREDITS BEFORE THEY RUN OUT, SUBMISSIONS ARE ENCOURAGED IN EARLY JULY.)

2 3

RECEIVE PRELIMINARY TAX CREDIT APPROVAL FOR THE INTENDED CHARITABLE GIFT.

4

RECEIVE FINAL TAX CREDIT APPROVAL ONCE THE FOUNDATION CONFIRMS YOUR GIFT WITH THE DEPARTMENT OF REVENUE.

MAKE THE ENDOWMENT GIFT TO GCF OR OTHER QUALIFIED COMMUNITY FOUNDATION WITHIN 30 DAYS OF APPROVAL.

For more details, visit gcfdn.org/endowky or contact Laura Menge at (513) 7686170 or mengel@gcfdn.org. Laura Menge CAP® is a Giving Strategies Officer at The Greater Cincinnati Foundation. NK Y

SPRING 2017 | VOLUME 36 NUMBER 2

PAGE 15

the promise of academic medicine every day.

As Cincinnati’s only academic health system, we see more. More hope for people facing complex health problems like Parkinson’s disease and pancreatic cancer. More groundbreaking research leading to new discoveries in stroke and brain tumors. And more advanced treatment options for cancer, heart disease and neurologic disorders. Because we see more, you see health.

Cincinnati

West Chester

For an appointment call (513) 475-8000 l See more at UCHealth.com/WeSee

Spring Lamb Salad

This Easter and Mother’s Day,

Don’t eat out, eat IN!

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We deliver the day before, you take the credit!

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Because it strengthens the next generation of leaders.

We would like to extend our sincere gratitude to the LNK Distinguished Alumni Members for their willingness to invest in the future of both Leadership Northern Kentucky and Regional Youth Leadership. Because of their lifetime membership, we are able to provide scholarship funding for those who would not otherwise be able to afford these dynamic programs.

If you are interested in becoming a Distinguished Alumni Member, please contact Leisa Mulcahy at lmulcahy@nkychamber.com or (859) 578-6388.

Adult Mac 'n Cheese

LNK Distinguished Alumni Members Stephanie Allgeyer Shannan Boyer Gary Bricking Mary Lynn Brunemann Patricia Burgess Dianna Caldwell Craig Carlson Helen Carroll Carri Chandler Corey Clark Damien Cook Brent Cooper Robert Coughlin Dustin DiChiara Jeffery Eger Ruth Eger Greta Elenbaas Mickey Fritz Shelley Funke Frommeyer Mike Grout Kimberly Halbauer Merle Heckman Simon Heidrich William Hesch Keith Jones Watson Jones

Carla Landon Jana Martin Kemp Anthony McCormack Laura Menge Leisa Mulcahy Pat O’Reagan Kathy Papp Bob Parsons Jason Payne Ryan Piper Allison Rapp Kerri Richardson Jody Robinson Jeff Rosenstiel Pamela Schmitt Philip Schworer Britton Smith Joni Soale Terra Thompson Larry Warkoczeski Caroline Weltzer Kevin Whelan Kara Williams Jim Willman Richard Witte

SPOTLIGHT

125 Years with Waltz Business Solutions By: Scott Sedmak

HISTORY IS A FUNNY THING IN NORTHERN KENTUCKY. It’s layered, largely because of the staggered influx of population movements we have in the area.

The first boom was the Roebling Suspension bridge opened in 1866. As more bridges were added, more people moved in to Northern Kentucky. Another big one came when the Brent Spence connected I-75 in 1963. Relocation and the growth of CVG over the years helped Boone County to explode in population more recently.

— We are the secondoldest business solution company in the United States We have families that have been here for generations and we have people that have moved here at different times, which of course means we all have a different frames of reference.

That’s what makes the story of Waltz Business Solutions so unique, as they are going to celebrate their 125th anniversary this year, with an event in June.

PAGE 18

“We are a fifth generation owned company,” said President Jeff Jehn of Waltz Business Solutions. “We are the 2nd oldest business solution company in the United States.”

Not only is Waltz known as a reliable company to its clients, but also to its own employees. “One employee is still on the payroll since as far back as 1939,” Jehn said of the 35 employee company.

Waltz Business Solutions was founded in 1892 as a typewriter repair company in downtown Cincinnati by Frank Waltz. Seventy-two years later, Waltz acquired an Olympia franchise that allowed Waltz to sell new typewriters and calculators. In 1981, after opening a second location in the Western side of Cincinnati, Waltz introduced the line of Mita copiers and fax machines to its list of products. 1997 brought the building of a new facility in Northern Kentucky, and soon thereafter Waltz purchased a computer/networking company. This allowed Waltz to provide networking services and many digital products.

Waltz Business Solutions is a familyowned business. Four brothers currently own the company, which was passed on by their parents James and Janet Jehn. Mr. and Mrs. Jehn purchased the company from the last remaining Waltz family member in 1961. NK Y

— WALTZ: A BRIEF HISTORY 1892 Founded by Mr. Frank Waltz as a typewriter repair center in downtown Cincinnati.

1903 Waltz Invents the triple typewriter for the shoe industry.

1961 The current owners (Jehn family) purchased the company from the Waltz family.

1979 Added copiers and fax machines to their product offerings from Mita Inc., which is now Kyocera 1997 Built current location in Northern Kentucky, near Thomas More College.

1999 Acquires a local Sharp dealership 2002 Introduced HP Laser Printer service division.

Since then, the division has grown in popularity and volume.

2007 Acquired a local Kyocera dealership.

2013 Became an authorized Xerox and OKI data provider 2014 Awarded the TDS Service Distinction Among Top Ten Kyocera Dealers Across the Nation 2015 Added document management, storage and destruction division.

NORTHERN KENTUCKY BUSINESS JOURNAL

INVOICE Dated November 16, 1932

PAUL WALTZ BUSINESS CARD Invented in 1903 by Waltz for the shoe industry.

JAMES JEHN The Jehns purchased Waltz in 1961 and it is still owned by the family.

THE TRIPLE TYPEWRITER Invented by Waltz in 1903 for the shoe industry.

NOVEMBER 22, 1963 Josh Jehn, CFO, provided this ad that was found in his friend’s grandmother’s attic.

The image of the old Waltz ad – This ad was printed the day JFK was assassinated.

It’s believed that Janet Jehn created this ad, less than 2 years after she and Jim Jehn purchased Waltz.

SPRING 2017 | VOLUME 36 NUMBER 2

DOWNTOWN CINCINNATI Inside old Waltz building in downtown CIncinnati.

PAGE 19

AROUND THE CHAMBER

BUSINESS AFTER HOURS

CANADA WEEK IN KY

JOINT NORTHERN KENTUCKY/CINCINNATI CHAMBERS’ FEDERAL LEGISLATIVE PRIORITY LUNCHEON

DON’T MISS OUT! NKYCHAMBER.COM/EVENTS

PAGE 20

NORTHERN KENTUCKY BUSINESS JOURNAL

WELLNESS CHALLENGE CELEBRATION

SPRING 2017 | VOLUME 36 NUMBER 2

WOMEN’S INITIATIVE ANNUAL BREAKFAST

PAGE 21

FEATURE

Creating a Culture of Excellence By: Dustin DiChiara Owner, Chick-Fil-A, Houston Rd. NKY Chamber Executive Committee Member

10 SIGNS THAT YOU MIGHT BE HOLDING BACK YOUR ORGANIZATION’S CULTURE...

1. DOMINATING EFFECT SIGN: You are the only one who talks at meetings.

PRINCIPLE: Cultural excellence is directly tied to engagement.

FIX: Make it your goal to have each person in the meeting say something.

2. CONTROL EFFECT SIGN:

Nobody ever tells you “no” or challenges what you say.

PRINCIPLE: Cultural excellence is increased with shared ownership.

FIX: End everything you say with, “What do you think?”, and then listen.

3. SHUTDOWN EFFECT SIGN: You only do your ideas.

PRINCIPLE: Cultural excellence increases when others can contribute.

FIX: Simply put, do someone else’s idea.

4. TURNOVER EFFECT SIGN:

MANY BOOKS HAVE BEEN WRITTEN CONNECTING CULTURE AND EXCELLENT SERVICE, including from the world famous DeJulius Group, Mercedes, Nordstrom, and Starbucks.

But, there is an undeniable connection between what happens “behind the counter” and what happens in front of the counter. So, what’s the secret to great culture and outstanding customer experience? The most important ingredient is LEADERSHIP. But, let’s get clearer. Not just leadership in general, but YOUR leadership. Even more specific, it’s YOU. There is, however, a problem. We can see ourselves to a degree, but all of us have that space where we can’t see -The Blind Spot. Stated differently, our perception and what we think of ourselves is usually different than what others think.

Credited to Lauris Woolford, former EVP at 5/3 Bank, one of the most profound statements ever said about culture is this: It’s people that drive performance. They want to add value and they want to be valued. Get out of the way, empower your people, and celebrate the growth that follow.

PAGE 22

On Friday, May 5th, you are invited to join hundreds of community leaders at Leadercast NKY — a satellite location of Leadercast — the world’s largest one day leadership event. Leadercast NKY offers a renowned lineup of thought leaders via simulcast plus networking opportunities for you and your business. You will learn how “corporate” culture and the power of purpose intersect to produce outstanding results for organizations and meaning in employees’ lives. You’ll learn the tools needed to help you identify your Blind Spot and how to be a leader worth following. Investing in your leadership by attending Leadercast will help you to empower others as well. I’ll be there. I hope you will be too. Visit nkyleadercast.com for more details. NK Y

INTERESTED IN LEARNING MORE ABOUT LEADERSHIP? Leadercast 2017: Powered by Purpose Friday, May 5, 2017, 9:00 a.m. – 4:00 p.m. (time subject to change) Receptions 1379 Donaldson Highway Erlanger, KY 41018 nkyleadercast.com

People leave your organization for shallow reasons.

PRINCIPLE: Cultural excellence retains people.

FIX: Ask people what it would take for them to stay and then do it.

5. FUNNEL EFFECT SIGN: All questions come through you.

PRINCIPLE: Cultural excellence increases when others share responsibility.

FIX: Delegate authority, clarify roles, and then don’t answer when people ask you. Send them to someone else.

6. BLIND EYE EFFECT SIGN: You do not deal with problems.

PRINCIPAL: Cultural excellence grows and trust is built when standards are maintained.

FIX: Solve problems swiftly and thoroughly.

7. EGGSHELL EFFECT SIGN:

You fly off the handle when certain things are said.

PRINCIPLE: Cultural excellence is marked by a pursuit of truth and reality by all.

FIX: Get a coach to help you control yourself emotionally.

8. OCTOPUS EFFECT SIGN: No decision can be made without your approval.

PRINCIPLE: Cultural excellence is enhanced when others can leave their mark.

FIX: Make your only response to every decision questions this: “You decide”.

9. BLIND SPOT EFFECT SIGN:

Everyone knows and talks about your weaknesses except you.

PRINCIPLE: Cultural excellence is enhanced when the leader is honest with themself in front of others.

FIX: Fill your life with truth tellers and listen to them.

10. SILO EFFECT SIGN: No one does more than what their job requires.

PRINCIPLE: Cultural excellence increases when care is reciprocal.

FIX: Make it your mission to care for others personally.

NORTHERN KENTUCKY BUSINESS JOURNAL

Purpose is what defines, drives and empowers leaders.

Are you powered by purpose?

Attend Leadercast to learn how purpose motivates teams to build stronger organizations, and inspires individuals to lead with intention.

FEATURE

2017 Outstanding Women of NKY

Honoring women who exemplify notable achievements and outstanding service in Northern Kentucky.

PAGE 24

NORTHERN KENTUCKY BUSINESS JOURNAL

2017 OUTSTANDING WOMEN OF NORTHERN KENTUCKY AWARD WINNERS (LEFT TO RIGHT) Katie Meyer Emerging Leader Honoree Maryanne McGowan Outstanding Women Honoree Leigh Ann Hoskins Scholarship Award Winner, Gateway Community and Technical College Joan Tepe Wurtenberger Judith Clabes Lifetime Achievement Award Laura Berkemeier Scholarship Award Winner, Thomas More College Kathlyn Burkhardt, Ed. D. Henrietta Cleveland Inspiring Women Honoree Presented by St. Elizabeth Healthcare Victoria Boerger Scholarship Award Winner, Northern Kentucky University Linda M. Young Judith Clabes Lifetime Achievement Award Gabrielle Summe Outstanding Women Honoree

PHOTO CREDIT: Lyons Photography, taken at the Behringer-Crawford Museum

SPRING 2017 | VOLUME 36 NUMBER 2

PAGE 25

FEATURE

The Outstanding Women of Northern Kentucky Awards were established in the fall of 1984, when Nancy Boothe, wife of then-NKU President Leon E. Boothe, invited several faculty and staff members to a luncheon for a discussion of ways to involve more women from the Northern Kentucky area in the University community. Since 1984, more than 145 women have been recognized for blazing trails, opening doors and demonstrating leadership in their homes, their professions, their communities or their state.

THE NANCY JANES BOOTHE SCHOLARSHIP PROGRAM

OUTSTANDING WOMEN OF NORTHERN KENTUCKY AWARDS

The education partners for the Outstanding Women of Northern Kentucky are Gateway Community and Technical College, Northern Kentucky University, and Thomas More College.

Each year, Toyota and the three colleges fund one $2,000 scholarship for each school. These scholarships are designated for a deserving female college student who exhibits the same qualities as the Outstanding Women honorees.

The three financial awards constitute the Nancy Janes Boothe Scholarship program, named posthumously in honor of Nancy Janes Boothe, the founder of the awards program and wife of former Northern Kentucky University president, Dr. Leon Boothe.

Nancy was a lovely person and a pillar of the community.

As “first lady” of Northern Kentucky University, she worked tirelessly alongside her husband to build the fledgling institution, championing education and contributing to the community.

Though not native to Northern Kentucky, Nancy and her husband established deep roots in their adopted region. At NKU, her involvement and leadership was beyond measure. Off campus, she served on the boards of the Northern Kentucky Salvation Army, Northern Kentucky Heart Association, Northern Kentucky United Way and Community Chest, and Hyde Park Community United Methodist Church. She was devoted to raising the couple’s three daughters: Cheri, Diana, and Cynthia. She was a great lady and exceptionally hard worker, with a naturally generous spirit.

Shortly before the Boothes moved to Northern Kentucky, Nancy was diagnosed with multiple sclerosis. For many years she felt no effect of the disease, but as her symptoms mounted, she was open about her diagnosis. But she never let it slow her down. Her goal, according to her husband, was ‘’to live life to its fullest and to be with people.’’ Like so many of her other goals, it was one she met with seeming ease.

The Outstanding Women of Northern Kentucky Awards celebrates its 33rd year of honoring women who exemplify notable achievement; outstanding service in their professions or to the Northern Kentucky community; and the qualities of personal integrity, perseverance, and leadership.

These women — who live, work, or volunteer in Northern Kentucky — represent the great diversity and extraordinary accomplishment of today’s women. All of the honorees represent ideal role models for the young women who follow in their footsteps.

The Outstanding Women of Northern Kentucky Awards were established in the fall of 1984, when the late Nancy Boothe, wife of then-NKU President Leon E. Boothe, invited several faculty and staff members to a luncheon for a discussion of ways to involve more women from the Northern Kentucky area in the University community.

In the spring of the following year, the first Outstanding Women of Northern Kentucky Awards luncheon was held with The Kentucky Post acting as a co-sponsor. Thomas More College later joined as an additional sponsor. After the newspaper closed in 2008, Toyota became the major sponsor, assumed responsibility for event production, and supported the scholarship program. With the 2014 announcement of Toyota’s headquarters consolidation and eventual relocation to Texas, the program was again in need of a champion to carry the torch. The Women’s Initiative of the NKY Chamber of Commerce has adopted this program and will continue its remarkable legacy.

At the first award celebration, five women were honored.

Since then, more than 160 women have been recognized for blazing trails, opening doors, or demonstrating leadership in their homes, their professions, their communities, or their state.

PAGE 26

NORTHERN KENTUCKY BUSINESS JOURNAL

Nancy Janes Boothe Scholarship Recipients

PICTURED (LEFT TO RIGHT) Leigh Ann Hoskins, Laura Berkemeier, Victoria Boerger

LEIGH ANN HOSKINS GATEWAY COMMUNITY AND TECHNICAL COLLEGE A first-generation college student, Leigh Ann Hoskins is well on her way to earning a bachelor’s degree in social work through the Gateway-to-NKU transfer program. During her time at Gateway, Leigh Ann has earned a Stewards of Children Certificate, made the Dean’s List every semester, and had the privilege of participating in service learning at the Life Learning Center. With her degree, Leigh Ann hopes to be an encouragement for those with a mental disability; to give them hope, and show them a brighter future is possible. Leigh Ann has been married for twenty-three wonderful years, and has a daughter, a son, and a grandson.

SPRING 2017 | VOLUME 36 NUMBER 2

LAURA BERKEMEIER THOMAS MORE COLLEGE Through her various endeavors, it is obvious that Laura Berkemeier has a deep commitment to the arts in our region. Laura graduated magna cum laude from Thomas More College in 2006 with degrees in theatre and communications, and began her career at Ensemble Theatre of Cincinnati.

From there, she moved to P&G where, in addition to her day-to-day responsibilities, she was a campaign coordinator for ArtsWave, and was instrumental in creating “The P&G Sing Off,” the impetus for the city-wide singing event, CincySings. Laura’s proudest achievement is her work to establish CincySings in 2013 which led her to a new career as Manager of Corporate and Employee Engagement at ArtsWave. She held this position until last August, when she left to enroll again at Thomas More. She is currently in pursuit of her Masters of Arts in Teaching with a K-12 Theatre Certification, in hopes of bringing her myriad of experiences to life as a theatre educator. All the while, she has remained involved in theatre, with acting and directing credits in over 20 productions.

VICTORIA BOERGER NORTHERN KENTUCKY UNIVERSITY Victoria Boerger and Northern Kentucky University go way back. She began her studies in 1983 but left when her children were born. She later returned, but left again to be a caretaker, for both of her parents and daughter as each battled cancer. She is now back at NKU while working full time and serving on the Ft. Mitchell city council, and this time she’s ready to graduate! It’s no surprise – she is a woman who gets involved and gets things done. Over the years, she has been active in Boy Scouts, Girl Scouts, church activities, Venture Crew, BSA scouting commission, athletic association, coaching, school fundraising, City Council subcommittees, and county affiliations to help her community progress.

PAGE 27

FEATURE

KATIE MEYER 2017 EMERGING LEADER HONOREE

MARYANNE MCGOWAN 2017 OUTSTANDING WOMEN HONOREE

GABRIELLE SUMME 2017 OUTSTANDING WOMEN HONOREE

Katie Meyer is the Executive Director of Renaissance Covington, Inc., a nonprofit whose mission is to socially and economically revitalize downtown Covington. In 2015, she co-authored Walking Cincinnati… and she worked as a consultant with Thomas P. Miller and Associates. Katie graduated from Covington Latin School in 2000 and earned undergraduate degrees from the University of Kentucky and a master’s in Urban Policy Analysis and Management from the New School in New York City.

Having worked in New Delhi, Vancouver, Bogota, and Quito, Katie has a deep passion for travel. The only passion deeper than her love of travel is her love of family and the place her wife, mom, dad, and three brothers and their families call home, Covington. Katie serves on the board of the Covington Business Council, NKY Fairness, and Be Concerned, and spent six years on the board of the Kentucky Foundation for Women. She lives in Austinburg with her wife, step-daughter, and three dogs.

Maryanne McGowan possesses over 30 years of experience as an accountant and a senior level manager— spending the last 15 years in the energy industry. Currently, she is responsible for stimulating business markets in the areas of energy efficiency and conservation.

Maryanne serves on the boards of CWEEL, WEEC and Phi Beta, bringing a national focus to our region.

Locally, she serves on the boards of Gateway Community & Technical College Foundation, AEE and Kenton County Innovation and Technology Academies.

She has been active in promoting STEM career development and education.

One of Maryanne’s passions is enhancing our community through workforce development; she was a founding member of the Raise the Floor Board, a program focused on attracting more women to manufacturing careers.

Gabrielle Summe made history in 2010 when she was elected as the first female Kenton County Clerk. Since becoming County Clerk, she has made it a priority to preserve the county’s history by digitizing its records. She is currently first vice president of the Kentucky Clerk’s Association and was appointed to the Secretary of State’s Task Force on Elections.

Gabrielle attended Chase College of Law while working for the Kenton County Attorney’s office and became an assistant County Attorney after her graduation in 2000.

In 2013, Gabrielle received the Exceptional Service Award from Chase and in 2014 was honored as a Woman Making a Difference by Notre Dame Academy. She was the Convention Chair for the 2014 Kentucky Bar Association Convention and is a past member of the KBA’s CLE Committee.

Gabrielle is also committed to her community. She is a Board Member with Welcome House Outreach and was on the Diocesan Catholic Children’s Home board. She was a contributing author for the NKY Encyclopedia and is a 2005 graduate of Leadership Northern Kentucky. She is involved with Kids Voting and often speaks at area schools and community groups about elections.

Women’s Initiative Presents: 2017 Outstanding Women of NKY Award Winners

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NORTHERN KENTUCKY BUSINESS JOURNAL

KATHLYN BURKHARDT, Ed. D. 2017 HELEN CARROLL CHAMPION OF EDUCATION AWARD

JOAN TEPE WURTENBERGER 2017 HENRIETTA CLEVELAND INSPIRING WOMEN HONOREE PRESENTED BY ST. ELIZABETH HEALTHCARE

LINDA M. YOUNG 2017 JUDITH CLABES LIFETIME ACHIEVEMENT AWARD

Dr. Kathlyn Burkhardt began serving as superintendent of the Erlanger-Elsmere Independent District in 2009. Prior to serving the Erlanger-Elsmere Schools, Dr. Burkhardt worked for several years in the Boone County School District as a teacher, district curriculum consultant, and school principal. She began her teaching career at the elementary level in Franklin County, Kentucky.

Dr. Burkhardt earned her doctorate in education from the University of Kentucky in 2009, her M.A. in counseling from Eastern Kentucky University, her B.A. in elementary education and liberal arts from Berea College, and additional administrative certifications from Northern Kentucky University and Eastern Kentucky University.

Joan Tepe Wurtenberger is a registered architect, and as a senior partner of Champlin Architecture, Inc. she has helped to lead the firm into design services focusing on corporate, healthcare, higher education, and civic projects. Throughout her career, Joan placed an emphasis on building client relationships through strong service and lasting design. As a LEED-accredited professional, she encourages each client to embrace sustainable principles while developing their unique aesthetic.

Joan demonstrated her leadership skills as the first female president of the American Institute of Architects in her regional chapter. She assisted with the development of St. Mary’s Park near the Cathedral Basilica in Covington and is on the Building and Plant Committee for Notre Dame Academy. She served multiple terms on the Board of Trustees for St. Elizabeth Healthcare, chaired the Strategic Planning Committee, is active with its Foundation, and sits on the Executive Committee. She was selected

by LEAD Magazine as a Women of Influence and has been involved with the American Heart Association Heart Chase.

“I won the lottery! I have been loved unconditionally from birth. I have always felt safe and have no idea what it really means to be hungry. I have been nurtured and taught to think for myself.

I had two loving parents and large extended families that raised me and a whole town that invested in me. I have been healthy and although have made my share of mistakes, they did not lead to homelessness.

Why did I win the lottery and others did not? That is what has kept me at Welcome House and passionate about this work for over 20 years. Every day I see other people’s lives played out who are not so lucky. I have learned so much from people often misunderstood in our society. They have changed my perspective on how I see the world.” NK Y

— MORE OUTSTANDING WOMEN!

Interested in learning more about the NKY Chamber Women’s Initiative?

NKYChamber.com/WomensInitiative

SPRING 2017 | VOLUME 36 NUMBER 2

PAGE 29

RIBBON CUTTINGS

CUMMINGS DENTISTRY 2465 Dixie Highway | Fort Mitchell, KY 41017 | (859) 341-5300 | cummingsdentistryfortmitchell.com

PICTURED: Annette Oldiges, L&N Federal Credit Union- Sponsor; Col. Andrew Schierberg, Chief of Police, Fort Mitchell; Kristen Weddle, Cummings Dentistry; Jacob Holbrook, U.S. Bank; Meredith Lucas, Cummings Dentistry; Jude Hehman, Mayor, Fort Mitchell; Steven Ginter, Architects II Ltd; Michael Cummings, DMD; Amie Snyder, Cummings Dentistry; Sharmili Reddy, City of Fort Mitchell; Trey Grayson, NKY Chamber President; Dan Hammons, Shared Wellness-NKY Chamber Ambassador.

EMERALD TRACE ON TURKEYFOOT 3802 Turkeyfoot Road | Elsmere, KY 41018 | (859) 342-0200 | emeraldtrace.org

PICTURED: Londa Knollman (far left), Executive Director of Emerald Trace on Turkeyfoot, joins other guests, including members of the Rosedale Green and Emerald Trace Board, as they cut the ribbon on the new $14 million senior living community.

PAGE 30

NORTHERN KENTUCKY BUSINESS JOURNAL

RIBBON CUTTINGS

MAGNOLIA SPRINGS FLORENCE 7665 Ewing Blvd | Florence, KY 41042 | (859) 282-1328 | florence.magnolia-springs.net

PICTURED: Lisa Jones, Money Mailer – NKY Chamber Ambassador; Sheena Parton, Magnolia Springs Executive Director; Dr. Julie Metzger Aubuchon, Vice Mayor-Florence; Shirley Bailey, resident; Rob Busch, Magnolia Springs; Katherine Griffith, resident; Thelma Murray, resident; Betty Matchett, resident; Valerie Johnson, L&N Federal Credit Union-Sponsor.

— LET US HELP YOU PROMOTE!

We want to help you promote and celebrate your ribbon cutting ceremony for your new facility, expansion, anniversary celebration or open house! We’ll bring our trademark giant blue scissors, a group of Chamber ambassadors, and a camera to capture the excitement of your special day. Call Lynn Abeln at (859) 578-6390 to schedule your FREE ribbon cutting today!

Ribbon Cuttings Sponsored by:

SPRING 2017 | VOLUME 36 NUMBER 2

PAGE 31

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ALL IT TAKES IS A SPARK

For nearly 50 years, NKU professors have been providing students with a world-class education both in the classroom and beyond.

Whether you’re an aspiring undergraduate or graduate student, we can prepare you to live — or discover — your dreams.

And we’re proud to have been named one of the best values in Kentucky higher education.

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MEMBER MILESTONES

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GENERAL CABLE CORPORATION (NYSE: BGC) has been named a 2017 Award Finalist by the internationally renowned Edison Awards™ for its TransPowr® overhead conductor with E3X® Technology. The distinguished awards – inspired by Thomas Edison’s persistence and inventiveness – recognize innovation, creativity and ingenuity in the global economy.

“This award is a recognition that positions General Cable as an industry leader and forward thinker,” said Srini Siripurapu, Vice President, Technology, General Cable. “E3X is the first breakthrough innovation of many to come from General Cable that has achieved external recognition by competing with the very best from across the world.”

Award winners will be announced Thursday, April 20 at the Edison Awards Annual Gala, which will be held in New York City’s historic Ballroom of the Capitale.

PAGE 34

AVIATRA, the business incubator devoted to helping women-owned startups and small businesses, has promoted Angela Ozar from Program Manager to Market Manager of Greater Cincinnati/Northern Kentucky region and has hired Shannon Conerty to fill the Program Manager position vacated

by Ozar.

As Market Manager of the Greater Cincinnati/Northern Kentucky region, Ozar will take the lead in developing and implementing the strategic vision of Aviatra operations in the region. She will be responsible for executing the Aviatra marketing strategy and cultivating sponsors and donors while managing the budget in this market. As Program Manager, Conerty will vet the faculty who teach classes, schedule classes, connect entrepreneurs with appropriate mentors, host the incubator’s Launch and Explore classes, and plan events.

“We expect that 2017 will be a big year and we are excited that these two talented young women have agreed to undertake these important roles to guide our operations in the Greater Cincinnati and Northern Kentucky region,” said Nancy Aichholz, Executive Director of Aviatra.

C-FORWARD, an information technology services firm headquartered in Covington, KY is announcing a new Vice President of Technical Services.

Mike Grout, who is now in his 11th year with C-Forward, is being promoted to that position.

Said C-Forward President Brent Cooper, “Mike’s dedication to improving and growing the organization has been critical to our success. He leads technical services not only in Northern Kentucky, but in the Lexington/Central Region as well. He has become a key resource for our staff and our clients.

As a Technical Services Manager, Mike hired and developed many of C-Forward’s service team members. An NKU graduate (Class of 2006) and a Leadership Northern Kentucky Graduate (Class of 2013), he has been leading the service team and is essential in the company’s internal operations.

As Vice President, Mike will continue leading the team towards more operational efficiencies and improved service delivery. Continuing as part of C-Forward’s leadership team, he will provide his expertise in sustaining C-Forward’s growth and providing future direction.

NORTHERN KENTUCKY BUSINESS JOURNAL

BUSINESS BENEFITS INSURANCE SOLUTIONS is pleased to announce that Chris Spicker has been promoted to Vice President of Sales.

Chris will expand his current group sales role and assume responsibility for several key functions including directing the efforts of the sales team towards accomplishing company growth and goal initiatives with employer groups of all sizes and market segments throughout the tri-state region. Additionally Chris will be tasked with implementing marketing campaigns and expanding the existing sales team.

MARKETING SUPPORT SERVICES (MSS) announces that Lance Deters has joined its technology department as an additional Web Developer.

Lance attended technical college in St. Louis, Missouri before relocating to Northern Kentucky. He is an experienced Software Developer who has held the positions of Analyst at Wells Fargo, Technician at Scottrade, and was a freelance Java Developer.

“Lance is a great addition to our technology group as we continue to expand our technical capabilities and provide broader service offerings to our clients,” said Bill Souders, Director of IT at MSS. “I decided to join the MSS team because of the company’s culture, their knowledge in the industry, and strong client relationships. I’m excited to be able to help the company continue to grow,” said Lance.

LAURA MENGE, Giving Strategies Officer at The Greater Cincinnati Foundation (GCF), has earned the Chartered Advisor in Philanthropy® (CAP®) professional designation from The American College.

The CAP® program provides professionals in the nonprofit and financial services fields who work with individuals and families in the development of philanthropic programs with the knowledge needed to help clients reach their charitable giving objectives, while also helping them meet their estate planning and wealth management goals. CAP® graduates help donors improve their communities by maximizing the effective application of their financial resources.

REPUBLIC BANK is pleased to announce that Bradley Carpenter has joined as Vice President, Senior Business Development Officer for their Cincinnati / Northern Kentucky Market.

— SHARE YOUR GOOD NEWS!

All NKY Chamber members are invited to share announcements & personal achievements in the Milestones column.

Send Milestones to clandon@nkychamber.com

SPRING 2017 | VOLUME 36 NUMBER 2

PAGE 35

EMERGING 30

Emerging 30 Emerging 30 is comprised of local businesses making a significant economic impact on the community based on annual revenue growth.

Winners receive public acknowledgment of their achievements and are encouraged to offer their guidance to help other small businesses grow during events tailored specifically to Emerging 30 designees.

EXPENSE REDUCTION ANALYSTS (ERA) has been in business globally for 23 years, and operating in Northern Kentucky for nine. The success of this consulting firm is based solely on the fact that they provide additional cash flow for companies, allowing them to continue their growth.

Most think ERA helps companies save money, but in actuality, they help organizations spend money. When their clients are thinking about ways to save money, they’re doing so with a plan to spend it at a later date, and that’s what ERA delivers — cash!

We’ve all heard the phrase “cash is king” and when it comes to growing/building a business or keeping a key competitor at bay, cash is a key ingredient, and that’s what they sell, cold hard cash.

And how do they do that? By using proprietary benchmarking data not available to the general public and having key experts in many expense areas that unless you’re a Proctor & Gamble, you don’t have this kind of expertise on your staff; ERA does!

Their clients are very busy organizations where people tend to wear multiple hats, and are already doing a great job at managing their expenses, but they want to know if there is anything left that they can squeeze out of their operation budget.

Colette Ridge, the Director of Business Development for KY & OH, believes that the continued growth of ERA is based on more companies better understanding the benefits of what ERA can deliver when it comes to getting more cash flow in their operational budget.

CORTECH INTERNATIONAL, founded in 1999, is a certified diversity supplier focused on opportunities and diversity in the workplace. Their scope of services includes: Industrial, Professional, Healthcare, Information Technology, Engineering, and Accounting & Finance for both contingent and direct hire staffing needs.

Throughout the years, CorTech has learned that it is very important to never overpromise. They are committed to maintaining a high level of personal and professional integrity with their employees and customers.

With over 158 internal employees and 2500 weekly contractors they understand the value of word of mouth advertising. CEO, Vincent Rossy shares that “relationships founded on integrity and great experiences have helped us grow our business through word of mouth referrals”. It can be tough with so much competition locally and nationally. Some people do not yet understand the value of a staffing agency.

We are working to change that.

“We are so pleased to be part of E30, explains Ross, the selection gave us an increased sense of accomplishment and pride.

SUBMITTED BY: JEREMY VILLARREAL

SUBMITTED BY: BOB WHELAN, C.K. ASH INSURANCE

PAGE 36

NORTHERN KENTUCKY BUSINESS JOURNAL

CONGRATULATIONS TO ALL OF THE 2017 BUSINESS IMPACT AWARD WINNERS! MICRO BUSINESS

BEXION PHARMACEUTICALS SMALL BUSINESS

JOLLY ENTERPRISES LARGE BUSINESS

VONLEHMAN CPA & ADVISORY FIRM MANUFACTURING & LOGISTICS

TYSON FOODS, INC. BON APPÉTIT

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THE CENTER FOR GREAT NEIGHBORHOODS The Business IMPACT Awards are designed to recognize businesses — small and large, new and long-standing, who are impacting our Northern Kentucky Community through innovation, creativity, strong business practices and leadership. It is a celebration of success and strength of our Northern Kentucky business community.

Title Sponsor:

Award Sponsors:

Vehicle Sponsor:

Reception Sponsor:

Media Sponsors:

EVENTS

Events APRIL: — 4/4

Covington Job Fair

4/5

Outstanding Women of Northern Kentucky

4/6

LEGACY Coffee and Conversation

4/11

NKY Chamber Small Business Academy Constructive Dialogue Class

4/18

Eggs ‘N Issues: Higher Education in Northern Kentucky

4/18

LEGACY: Inside Look, Cincinnati Streetcar

4/18

NKY Chamber Small Business Academy Microsoft Word Level 1 Class

4/19

HR Roundtable: Employee Handbooks – New and Better Policies

4/21

Government Forum featuring Congressman Thomas Massie

4/24

Women’s Initiative CONNECT Hour

4/25

Importer/Exporter Bootcamp

4/26

Excellence in Education Celebration Dinner

4/27

Getting the Most from YOUR Chamber Membership

4/27

Doing Business With China Regional Symposium

4/28

5 Tips on How to be an Effective Meeting Facilitator

MAY: — 5/2

NKY Chamber Small Business Academy Microsoft PowerPoint Class

5/4

HR Group 100: Employee Engagement

5/10

Webinar: Wage and Hour Update

5/11

LEGACY: Inside Look at Signature Hardware

5/16

Eggs ‘N Issues: Candace McGraw, CVG Airport

5/17

Women’s Initiative Professional Series “10 Rules of Interpersonal Communication to Succeed in Business”

5/17

2017 Employment Extravaganza Job Fair

5/19

Sporting Clay Shoot

5/22

Women’s Initiative CONNECT Hour

5/23

NKY Chamber Small Business Academy Effective Meeting Facilitation

5/25

Legislative Appreciation Breakfast

5/31

5 Tips to Increase Your Sales by Just Being a NKY Chamber Member

JUNE: — 6/6

Women’s Initiative Golf Outing or Golf Clinic

6/7

Northern Kentucky United

6/20

Eggs ‘N Issues: Improving Productivity Through Workplace Design

6/22

Getting the Most from YOUR Chamber Membership

6/26

Women’s Initiative Connecting Shore to Shore

6/27

5 Tips to Sell to Different Generations

6/29

HR Roundtable: Hiring Practices and Skills/Workshop Gap Discussion

PAGE 38

LOOKING FOR MORE EVENTS? NKYCHAMBER.COM/EVENTS

Northern Kentucky Business Journal is published quarterly by: Northern Kentucky Chamber of Commerce, Inc. 300 Buttermilk Pike Suite 330 P.O. Box 17416 Ft. Mitchell, KY 41017 859-578-8800 NKYChamber.com The Business Journal is a benefit of membership and included in membership fees. Annual subscription rate for nonmembers is $24.

Periodicals Postage Paid USPS-548630 at Covington, KY. Postmaster: Please send address changes to the Northern Kentucky Chamber of Commerce, 300 Buttermilk Pike, Suite 330, P.O. Box 17416 , Ft. Mitchell, KY 41017-0416.

Subscribers: Please send address changes by e-mail to info@nkychamber.com. © 2017, The Northern Kentucky Chamber of Commerce, Inc. and by the individual authors. All rights reserved.

CEO/Publisher Trey Grayson Marketing / Communications Manager Carla Landon | clandon@nkychamber.com Vice President Membership – Sponsorship Sales Lynn Abeln | labeln@nkychamber.com Director, Sponsor Investments Diana McGlade | dmcglade@nkychamber.com Chamber Communications Committee Rachel Folz (Chair), Mindy Kershner, Kelly Rose, Katie Scoville, Scott Sedmak, Emily Gresham Wherle Designer Chris Ritter | christopheraritter@gmail.com

NORTHERN KENTUCKY BUSINESS JOURNAL

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