BUSINESS JOURNAL OFFICIAL MAGAZINE OF NKY CHAMBER OF COMMERCE
in the E HEALTHCART H IG L T O P S
ARY 'FOR ORDIN DINARY & EXTRAOR DAYS' ON PAGE 6
JANUARY/FEBRUARY 2021
GOOD HEALTH, GOOD BUSINESS
A HEALTHIER YOU IN THE NEW YEAR P 8 TOBACCO USE IN NORTHERN KENTUCKY P 10 THE CASTELLINI COMPANY CONQUERS CONSOLIDATION & COVID-19 P 20
Providing Innovative Solutions and Healthier Outcomes for Kentucky Businesses At HORAN, we champion bold innovation backed by data to help employers and individuals thrive. As an industry thought leader, we explore new horizons in health care, benefits, employee engagement and wellness. We are selfless in this work and determined in our efforts to help you achieve your business and employee benefit goals. For more information about how HORAN can help with your benefits strategy, contact Shannon Schumacher at 859.572.4500 or ShannonS@horanassoc.com.
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CONTENTS
4 Chair's Letter 6 FirstNet, built with AT&T 8 A Healthier You in the New Year 10 Tobacco Use in Northern Kentucky 14 Women's Initiative Annual Breakfast
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20 The Castellini Company Conquers Consolidation & COVID-19 24 Q&A with the Board of Advisors & Board of Directors 26 GROW NKY Progress Report 28 Around the Chamber 32 Ribbon Cuttings
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36 Member Milestones 38 Upcoming Chamber Events
HEALTH & WELLNESS ON THE COVER: Produce galore! Across four generations of growth and into the future, the Castellini Company remains steadfast in its passion for the produce industry, customer-first focus, service excellence, and culture of family, community, and opportunity.
JANUARY/FEBRUARY 2021 VOLUME 40 NUMBER 3
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
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CHAIR’S LETTER
DAN CAHILL Chair, NKY Chamber President & CEO, HSD Metrics
If individuals take responsibility for their health, the benefits to the larger community are measurable including lower medical costs, lower health benefits costs and enhanced livability.
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IT SEEMS IRONIC TO PROMOTE community health with the backdrop of a pandemic looming. We have been talking about the overall wellness of our community in ways we would have never imagined. Typically, preventative health measures include eating right, exercising and getting enough sleep. While these remain important, we are now being asked to wear masks and socially distance to maintain our health and prevent the spread of a virus that for some can be catastrophic. It seems our attention to individual health has become intertwined with our community health in a very meaningful way. Moreover, mental health has also become an issue among all demographics given the abrupt disruption to our daily routines. As it relates to our constituents at the NKY Chamber, it remains clear that if we want to continue to be a competitive, growthdriven, business-minded community we will need to continue to pay attention to our community health as the pandemic eventually dissipates. Fortunately, we have community assets and leaders to ensure we are successful. Good health is an enabler to a better, happier life for individuals and communities. We don’t always make the connection between individual and community health, but it is there. Typical individual benefits include increased life span, improved energy, better mental health, improved mental clarity, and lower weight. If individuals take responsibility for their health, the benefits to the larger community are measurable including lower medical costs, lower health benefits costs and enhanced livability. In general, a healthy community will thrive at a higher rate than a less healthy community if individuals are intentional about taking ownership of their wellness. Like with the pandemic, when individuals take responsibility for their individual healthy behaviors, the greater the benefit to the community at large.
It follows that enhanced physical health will positively impact mental health. As a former researcher in the social sciences, I have read reams of information about the links between physical and mental health. For example, depression can impact the immune system making it easier to stay sick longer. Anxiety causes greater fatigue. Angry outbursts are bad for the heart. For years, physical and mental health have been studied separately but more and more researchers are starting to understand their interconnectedness. Community health is not just about feeling well physically. It is also important that a community have solid mental health. Northern Kentucky is a vibrant community. The NKY Chamber and its partners are focused on helping us become a healthy community as well. In fact, St. Elizabeth has an aspirational vision on its website that we support: “St. Elizabeth will lead the Northern Kentucky region to become one of the healthiest communities in America.” In order to make that vision a reality, our community needs to do its part by encouraging smoke free legislation and increasing its physical activity. Companies who want to come to Northern Kentucky to do business want to recruit workers who are healthy. Indeed, health is as profitable for the community as it is practical for individuals and families. We celebrate wellness in our community this month because it is inextricably linked to our region’s future success. We are thankful that our leaders, healthcare workers and organizations have experienced increased collaboration during the last year, and we look forward to leveraging this synergy as we work to increase the wellness of Northern Kentucky overall. NKY
NORTHERN KENTUCKY BUSINESS JOURNAL
40% 40% NKY Chamber is partnering with Humana to help businesses with one of their largest expenses: health insurance. NKY Chamber HealthSolutions is a new health insurance association exclusively for NKY Chamber members with 2+ employees With HealthSolutions, many NKY Chamber members will see savings between 5-40% on health insurance premiums .* NKY Chamber is partnering with Humana to help businesses with one of their largest expenses: health insurance. NKY Chamber HealthSolutions is a new health insurance association exclusively for NKY Chamber members with 2+ employees
Contact your NKY Chamber Broker to start saving
Thanks to our participation in the NKY Chamber Health With Solutions Program, Granite World can offer HealthSolutions, many NKY Chamber excellent employee benefits are5-40% generally members will see savings which between unaffordable for small businesses like .* ours. This is a on health insurance premiums huge advantage in a competitive labor market.
Health Contact your Solutions NKY Chamber Broker
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NORTHERN KENTUCKY BUSINESS JOURNAL
SAVING LIVES IS WHAT YOU DO best. You partner with emergency medical services, emergency departments and hospital staff every day to help save lives. And you need reliable communication, because when it comes to patient care, every second counts. Yet, the very people who need the best technology often have not had access to it. That’s why FirstNet is here. FirstNet grew out of the devastating losses from the terrorist attacks of 9/11. The attacks exposed glaring weaknesses in our communications systems. Cell service was spotty. Countless emergency response teams could not communicate using their trusted radios. And many first responders lost their lives. So, Congress established the First Responder Network Authority and charged it with building a nationwide dedicated broadband network – just for you. The First Responder Network Authority contracted AT&T to build and deliver this innovative ecosystem. FirstNet is your network. Now you have access to the technology you need to keep your community and yourself safe. FirstNet is the nationwide wireless communications ecosystem designed for first responders – and those who support their vital efforts. That means healthcare workers like you. It’s the overdue upgrade you’ve been asking for, with unprecedented security, a commitment to expand rural coverage and the ability to be uplifted to priority status in crisis situations.
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
It’s your network – designed to keep you and your team connected with the voice, text, data and video services you need, so you can focus on what’s important. With FirstNet, you can:
· · · · ·
Access high resolution images and video to assist doctors in real time Communicate with first responders to better prepare patient care upon arrival Track and communicate with relief personnel and emergency vehicles Get enhanced situational awareness with innovative apps and devices Count on dedicated security and professional support 24/7/365
FirstNet has battle-tested capabilities. We’ve been there to support you as you’ve faced a pandemic that has taken thousands of lives. We were there to support
following hurricanes Laura and Delta in the Gulf Coast. All told, in 2020, we responded to more than 450 requests to support you with reliable communications during planned and emergency events – from hurricanes to fires to COVID-19 test sites. And our network supports integration with Next Generation 911 and Smart Cities public safety applications. You put your life on the line every day to help others. And you deserve reliable and highly secure communication – from the first patient to the last. We have your back. Our goal is to unite first responders – and those who support their vital efforts – onto one highly secure, dedicated wireless ecosystem. So, healthcare workers like you have access to the technology you need when it counts. We don’t know what 2021 will bring. But for as long as you’re out there fulfilling your mission, we will be there supporting you. Visit FirstNet.com for more information. NKY
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A Healthier You in the New Year
What providers are doing to make sure people continue to take care of their physical & mental health By Tabari McCoy Scooter Media PAGE 8
NORTHERN KENTUCKY BUSINESS JOURNAL
THE COVID-19 PANDEMIC HAS THRUST HEALTH – BOTH PHYSICAL AND mental – to the forefront of the public’s collective concern in a way unlike anything seen in a century. Multiple media outlets, however, have reported people are visiting the doctor less frequently, most likely due to fears of contracting the virus in crowded settings where sick people are likely to be. Fears like these prompted John Hopkins University – the leading institution tracking the number of coronavirus cases in deaths in America – to put out the message to not avoid your doctor during the pandemic this April. Despite developments in the way of vaccines, continued uncertainty regarding COVID-19 has many people wondering what’s the greater risk: Keeping their regular mental and physical health appointments or avoiding them altogether? Discover what some local healthcare experts are doing to ensure you feel safe and that you don’t skip your upcoming routine appointments.
THE EYES HAVE IT “Drastically reduced it by about 30%.” – That is the impact Dr. Julie Metzger, owner and operator of Metzger Eye Care’s Covington and Florence locations, says in relation to the number of patients she’s seen in person since March due to the COVID-19 pandemic. Dr. Metzger says she and her fellow medical colleagues have invested significant dollars into complying with both CDC and Kentucky Optometric Association COVID-19 protocols. This includes but is not limited to the installation of a new pickup window for contactless service, plexiglass shields, having patients wait in their vehicles to avoid crowded waiting rooms and of course, requiring face coverings and increased sanitization efforts. Dr. Metzger says continuing to make the effort to stay on top of one’s individual health is why it remains important to keep up with your routine checkups as well. She notes how non-COVID-19 conditions like diabetes can affect your eyesight and become problematic if not treated early while others like glaucoma can show no symptoms unless detected during an exam. Additionally, with even more children and adults learning and working from home, she highly recommends implementing things like the 20-20-20 rule (taking 20 second breaks to refocus from a screen) to reduce eye strain and maintain focus. “If you haven’t established yourself with an eye care provider and followed up regularly, the subtle changes in your nerves might be missed and you could lose vision,” she says.
EXERCISING YOUR WELL-BEING Dave Smith, the Area Fitness Director for Silverlake “The Family Place” in Erlanger and Better Bodies gym in Ft. Mitchell, shares Metzger’s feelings on the public’s need to maintain their health and wellness. This is why Silverlake has enacted several policies – temperature checks upon entry, regularly scheduled cleaning/sanitization, spacing out workout sections in common areas, temporarily closing certain amenities – to reduce risk of COVID-19 infection. Additionally, Smith says both facilities have installed air purifiers and recommend members visit the clubs’ websites to check the 33% capacity tracker to schedule their visits. Next year “is going to be a year of reducing stress and anxiety instead of weight loss,” Smith says, as long as you are able to exercise in a clean, safe environment, you should. The risk of not doing so could be just as harmful to your health. “When you join a health club or start an exercise experience in general, you've got to focus on improving quality of life first: improving your immune system, decreasing anxiety and stress, improving mental health – it’s going to be really important. People need to be a little bit selfish and focus on themselves and improving their quality of life. NKY
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
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NORTHERN KENTUCKY BUSINESS JOURNAL
Lack of smoke-free policy places burden on region’s health, economy DESPITE PROGRESS, NORTHERN Kentucky lags behind Greater Cincinnati and the nation in the use of tobacco and in the adoption of smoke-free laws, according to the Greater Cincinnati Adult Tobacco Survey. The latest report from the survey, “Tobacco Use in Northern Kentucky,” found that 24% of Northern Kentucky adults are current smokers. That continues to be higher than Greater Cincinnati (19%) and the nation (14%). The survey was funded by Interact for Health, a foundation focused on improving health in 20 counties surrounding Cincinnati, and conducted by the Institute for Policy Research at the University of Cincinnati. Tobacco use remains the single most preventable cause of disease, disability and death in the U.S.—and Northern Kentucky, according to O’dell Moreno Owens, MD, MPH, President and CEO of Interact for Health. “If we want to create a healthier community, we can’t become complacent about tobacco,” Owens said. “We need to implement tobacco control strategies that have been shown to work, including policies such as smoke-free workplace laws.”
Smoke-free Policy in the Region Despite Northern Kentucky’s long history of growing and using tobacco, the survey found that 89% of Northern Kentucky adults think that breathing the
By Jeff Williams Interact for Health
smoke from other people’s cigarettes is harmful. Two-thirds of adults (67%) support a smoke-free law, yet 54% reported that their workplace allows smoking inside, outside or both. Kentucky is one of 13 states without any type of statewide law that prohibits smoking in places such as restaurants, bars and workplaces. In 2018, the city of Williamstown became the first—and currently the only—jurisdiction in Northern Kentucky to enact a comprehensive smoke-free law. Ohio has had a comprehensive smoke-free law since 2006, while Indiana has had a partial smoke-free law since 2012.
adopt policies that will reduce smoking and lead to better health outcomes for our citizens. “The bottom line is this: Good health is good business,” Cooper said. Al Bernstein owns BB Riverboats in Newport, which operates an Ohio River cruise line and an events center along the river. The company has not allowed smoking indoors on its boats for years. Bernstein is convinced his patrons appreciate that. "Customers don't want someone blowing smoke in their face, especially while they are eating," Bernstein said. "Going smoke free is … good for the health of our crews and our customers. We are all-in with smoke-free policies in Kentucky The Business Impact for a healthier workplace, to reduce of Tobacco healthcare costs and to experience the In addition to harming people’s health, benefits that states with smoke-free laws smoking causes a substantial economic have experienced." burden, according to the Centers for Disease Control and Prevention. It Smoking Cessation: estimates that direct medical care related Help is Available to smoking costs Kentucky $1.92 billion each year. Productivity losses related to But quitting smoking for good can be smoking total $2.79 billion. very difficult. Most smokers make multiple “The vast majority of business attempts before they successfully quit. leaders recognize that smoking increases Still, 72% of current adult smokers in the cost of doing business through Northern Kentucky said they are thinking higher health insurance premiums, lower about quitting smoking for good. worker productivity and a negative “Many people who are ex-smokers public perception of our state,” said say that quitting is one of the hardest Brent Cooper, President and CEO of things they have ever done,” Owens the Northern Kentucky Chamber of said. “Fortunately, there are a variety of Commerce. “When you look at the resources to help.” numbers from a statewide perspective, it’s Northern Kentucky smokers who want overwhelmingly obvious that we need to to quit can visit www.quitnowkentucky.org, or call 1-800-QUIT-NOW for personalized, over-the-phone support. They also can talk to their health care provider or pharmacist for help. To download a copy of the report about tobacco use in Northern Kentucky and other data from the Greater Cincinnati Adult Tobacco Survey, visit www.interactforhealth.org/about-tobaccosurvey. NKY
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Women’s Initiative Annual Breakfast
Inspired Women Lead By Gina Genco Scooter Media
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NORTHERN KENTUCKY BUSINESS JOURNAL
THE WOMEN’S INITIATIVE WILL HOST ITS highly anticipated Annual Breakfast, sponsored by PNC, on February 2, 2021. Bringing women and men together virtually from around the region, the 12th Annual Breakfast theme, “Inspired Women Lead,” will provide perspective on what drives success both in business and in life. The 2021 Women’s Initiative Annual Breakfast will feature a discussion among a group of dynamic female leaders. Their candid discourse will provide insights to how their values and ethics helped propel their careers. They will also share how they drew upon their individual expertise and that of their teams to navigate difficulties. Moderated by Catrena Bowman-Thomas, Executive Director of the Northern Kentucky Community Action Commission, this year's panelists are Blue North Executive Director Brit Fitzpatrick; Mary Miller, inspirational speaker, coach and CEO of JANCOA; and Molly North, President and CEO of Al. Neyer. “We’re excited to be able to bring these inspiring leaders together to impart their insights around SPONSORS leadership, in general, and during the COVID-19 pandemic,” said Barbara Johnson, CFP™, First Vice President – Investment Officer at Wells Fargo Advisors, and Chair of the WI Annual Breakfast. “Our goal is for this Annual Breakfast to provide attendees with a much-needed sense of empowerment, motivation and inspiration as they continue on their career paths and prepare for opportunities in 2021.” The 2021 program offers two new features: virtual networking and an opportunity to elevate local womenowned businesses impacted by the pandemic. “Many businesses, especially small and womenowned companies, within the Greater Northern Kentucky region are struggling because of the restrictions imposed in an effort to keep us all safe,” said Johnson. “As a way to continue to show the Women’s Initiative’s commitment to supporting our region, we’re excited to provide virtual networking registrants with a $25 gift card to their choice of a local, woman-owned business.” The Women’s Initiative Annual Breakfast will also include the presentation of the Debbie Simpson Spirit of Achievement Award. Named after founding Women’s Initiative member Debbie Simpson, the award is presented to a professional woman who has experienced career success, been active in the community and made a significant impact on the Women’s Initiative. The 2021 Debbie Simpson Spirit of Achievement honoree is Dana Dobbs of Citi. Dana is a long-time advocate of the Women’s Initiative, serving on the Grow Mentoring Committee since 2012 and is the committee’s Immediate Past Chair.
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
Additionally, the Women’s Initiative is also pleased to announce that DCCH Center for Children and Families (DCCH) as the 2021 Nonprofit Recipient. DCCH focuses on improving the lives of those who have been impacted by trauma. Please join the WI in its support of DCCH with cash donations or “Wish List” donations such as weighted blankets, neck pillows, and noise cancelling headphones. A complete list of “Wish List” items can be found at www.DCCHCenter.org. The 2021 Women’s Initiative Annual Breakfast, sponsored by PNC, is free to attend, though registration is required. Participation in the Virtual Networking is available for $25. Those registered for the Virtual Networking will receive a $25 gift card from a local woman-owned business. For more information, visit www.NKYChamber.com/Breakfast or contact Gina Bath at gbath@NKYChamber.com. Meet the speakers at the 12th Annual Breakfast
→
Women’s Initiative Annual Breakfast sponsored by PNC Inspired Women Lead Tuesday, February 2, 2021 8:30-9:00 AM (networking) 9:00-10:00 AM (program) SPONSORS Title Sponsor: PNC Bank Speaker Sponsor: Dinsmore & Shohl LLP Debbie Simpson Spirit of Achievement Award Sponsor: C-Forward Networking Sponsor: Wells Fargo Advisors Event Sponsors: Cincinnati Bell, Citi, Cincinnati/Northern Kentucky International Airport, Duke Energy, Frost Brown Todd, Humana, St. Elizabeth Healthcare, Writing Enhancement Services
Register at NKYChamber.com/Breakfast
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WOMEN'S INITIATIVE ANNUAL BREAKFAST - MEET THE SPEAKERS
BRIT FITZPATRICK
MARY MILLER
Executive Director Blue North
Inspirational Speaker, Coach & CEO, JANCOA
brit@bluenorthky.com
Mary.Miller@JANCOA.com
@britfitzpatrick @weaebluenorth
@Mary_dreams @JANCOAdreams
@britfitzpatrick @weaebluenorth
@Mary_dreamsbig @Jancoa.janitorial
@britfitzpatrick @weaebluenorth
Mary Miller, JANCOA Janitorial Services
In 2013, Brit founded MentorMe, one of the first SaaS mentoring startups, which provided mentoring program management software for more than 100 K-12 mentoring programs throughout the United States. She currently serves as Executive Director of Blue North, which connects, equips, grows, and invests in entrepreneurs throughout the 8-county Northern Kentucky region (part of Greater Cincinnati). Brit's been invited to speak on entrepreneurship, mentoring, and social innovation at more than 30 events and conferences across the U.S. — including Dreamforce, TEDx, and White House Demo Day. She's also been profiled as an entrepreneur and startup ecosystem builder in national media outlets — including GOOD Magazine, Essence, Inc., Business Insider, and FastCompany.
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Mary Miller is an Inspirational Speaker, Coach and CEO of JANCOA, a family owned and operated commercial cleaning company. Mary’s passion is to encourage people to identify and capture their fascinating future. In her book Changing Direction: Ten Choices that Impact Your Dreams she outlines steps anyone can take to achieve a quality life that is bigger than they had imagined. For almost 20 years Mary has spent time in Chicago with Strategic Coach as an Associate Coach working with entrepreneurs to grow their business and work less. Mary’s life changing work has earned her numerous accolades including the regional 2017 EY Entrepreneur of the Year – Lifetime Achievement Award and the College of Mount Saint Joseph honored her with a Doctorate of Humane Letters degree. Mary is known for infusing energy for the audience and sharing feasible solutions to create their own plans to live their fascinating future. She believes life transformation begins with having a great conversation.
NORTHERN KENTUCKY BUSINESS JOURNAL
MODERATOR
MOLLY NORTH
CATRENA BOWMAN-THOMAS
President & CEO Al. Neyer
Executive Director, NKY Community Action Commission & Lead Trainer, CBT & Associates
mnorth@neyer.com @CincyMolly @Al_Neyer
cbowman-thomas@nkcac.org
@Al.Neyer1894
@catrenabowman @inspiredfashion
Molly J North, Al. Neyer Inc
@inspiredfashion40
Molly North is a driven executive who some might say is obsessed with getting things done. Since 2015, North has served as president and CEO of Al. Neyer. She is heavily invested in the company culture, which fuels the company’s growth trajectory. North has extensive experience in sophisticated capital instruments and is especially passionate about urban redevelopment and projects that foster diversity and inclusion at every level. North is also heavily engaged in the community and is currently serving as the board chair of the Cincinnati USA Regional Chamber. She also serves on the boards or is an active member of ArtWorks, Hamilton County Land Reutilization Corporation, REDI Cincinnati, Cincinnati Regional Business Committee, Young Presidents’ Organization, and the Cincinnati Women’s Executive Forum. North has received recognitions including Ernst and Young Entrepreneur of the Year, Midwest Real Estate News Magazine Commercial Real Estate Hall of Fame and Cincinnati Business Courier Women Who Mean Business.
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
Catrena Bowman-Thomas is the Executive Director of Northern Kentucky Community Action Commission and is the lead trainer for CBT & Associates. She has over 20 years of experience in the non-profit field and has a proven track record in nonprofit leadership. She is a charismatic, dynamic leader and is committed to ending the cycle of poverty, leading social justice reform and empowering all families and communities to thrive. NKY
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NKY Chamber
1
Leadership & Volunteer Opportunities As a member, you can become involved in a number of ways - from participating on a committee, engaging in leadership development programs, or serving as an ambassador.
2 Top 10 Reasons 3 to Join 4 5 6 7 8 9
Connecting Through Our Network
Dozens of networking opportunities - from the popular Eggs ‘N Issues to Women’s Initiative CONNECT Hours - give members a chance to expand their referral base and connect on business issues.
Advocacy: Working for You
As the leading business organization in the region, we focus on identifying opportunities via public policy to create greater ease of doing business.
The Northern Kentucky Chamber of Commerce invites you to be a part of the largest chamber in Northern Kentucky representing 1,600 members from all industries and of all sizes located throughout the Tri-State area. Join this dynamic organization that works to promote and support the development of strong businesses and a vibrant economy through leading, connecting and advocating. Sign up at NKYChamber.com or contact the Membership team Lynn Abeln VP of Membership labeln@nkychamber.com 859.578.6390
Workforce From addressing the need for a robust talent pipeline to the creation of workplace policies, we work to ensure you have the resources you need for your company to be successful.
Discounted Services and Offers Take advantage of savings opportunities on health insurance, credit card processing, office supplies, and more! Many members also offer member to member discounts.
Roundtables Access to unique roundtables that create a forum for discussion and exchange of ideas around issues, challenges, and best practices.
Free Marketing Opportunities Promote company news through the NKY Chamber’s myriad channels - website, email newsletter, social media accounts, podcast, and Business Journal.
Business Assistance
As a member, the NKY Chamber will work with you to facilitate introductions and provide you with direct access to services that help your business.
Education & Professional Development
Attend workshops and programs on topics such as human resources, international trade, legislation, sales, and customer services to help you manage and grow both your business and employees.
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Specialty Resources Take advantage of diverse offerings focused on networking and professional development for professionals of all ages and stages through Northern Kentucky Young Professionals, Northern Kentucky International Trade & Affairs, and the Women’s Initiative.
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NORTHERN KENTUCKY BUSINESS JOURNAL
By Charley Wayman Building Industry Association of Northern Kentucky
CAN YOU IMAGINE WORKING TO
consolidate three companies into one building during a pandemic, where social distancing is the new normal and every week brings new challenges in ensuring the safety and well-being of your employees? The Castellini Company does not need to imagine it, as they have been living it since the onset of Covid-19. Castellini Company employs about 500 people at the Wilder site, many working in shifts; a constant revolving door of men and women working day in and day out to ensure that families all over our region have access to fresh produce. Castellini Company is an essential business and they have not shut down during the pandemic. Food shortages at the onset of the pandemic required that safety protocols be set in motion immediately, so that whatever produce was available would be made accessible to customers in the safest way possible.
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
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Bonnie Curtis, chief human resources officer at Castellini Company, admits that they scrambled a bit in the first couple of weeks. “We decided to start taking temperatures early, but we couldn’t get thermometers. We ordered them and half of them were broken when they arrived.” Curtis also worked to source masks for all employees, ordering thousands early on before Kentucky mandated their use. The Castellini Company follows all COVID-19 orders set by the state of Kentucky. Anyone entering the building is subject to a temperature check, and is required to wear a mask. Signage in common areas reminds employees to maintain social distancing, wash their hands, and wear their mask. Cleaning of common areas occurs daily, and all office spaces are cleaned weekly. Extra precautions, such as the installation of plexiglass shields in offices, further ensures employee safety and protection. Office staff rotate their schedules every two weeks, splitting their time between working from home and being in the office. “If we have a super spreader with no symptoms,” Curtis states, “by having two teams, we would only get half of our people sick. We went to the end of July without a case, which is pretty good.” Thomas Federl, director of strategy and communications agrees with Curtis that the most successful protocol they have put in place is to “allow employees who are able to work from home or remotely to do so. That’s very important.” Reducing the number of employees in the building makes it much easier to maintain social distancing. Stress during the pandemic is at an all time high and employees need more assurance that their health and well-being are the top priority. “We realized that there is a need for more communication.” Federl believes, “You really cannot overcommunicate.” Not all of the employees at Castellini Company have a company email address, which makes communication a little tricky. “Our biggest fear is that we miss somebody in communicating.” Federl admits, “Our fear was there were employees that do not have access to internet or computers, that we are missing. We changed our platforms around to make sure we covered everybody.” An intranet system sends out newsletters every two weeks on general business updates and every other Friday a special newsletter recaps any COVID-19 related information to all employees who have signed up to receive the messaging. The newsletters are also printed and placed in common areas so that employees who do not use email can access them. There are also daily shift meetings where employees receive updates from their managers and can ask questions they may have regarding and protocols or policy changes.
PICTURED: In place of their annual turkey dinner, members of the Castellini leadership team were out “tossing turkeys” to show their gratitude to their amazing associates who are dedicated to keeping the supply chain moving and ensuring fresh fruits and veggies make it to your table.
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NORTHERN KENTUCKY BUSINESS JOURNAL
PICTURED: Heirloom Pumpkin Bins fresh from the farm
In addition to these newsletters, monthly townhalls are held outside in the company parking lot, often with lunch or treats provided to attendees. Each townhall provides a general business and technology update, shares any protocol changes related to Covid-19, and reminders of what they have been asked do to stop the spread (wear a mask, wash hands, etc.). Townhalls are made available virtually to employees working remotely. Castellini Company plans to continue these methods of communication indefinitely. These protocols, procedures, and communication methods have been in addition to the company’s decision not to cut salary or benefits. Most of the few employees furloughed have since returned to work, and Castellini Company has been able to provide bonuses, meals, swag, an Employee Assistance Program, and access to a telehealth platform that provides access to doctors, therapists and medical experts. In addition, the company decided in March to pay any employee required to quarantine their full salary during the quarantine period. This has also helped prevent the spread. Curtis admits that they would have had a crazy year even without the pandemic. “We consolidated three companies into one building and that was a lot of job change, there was stress that came with that and then Covid-19 hit. I am proud and think we have done an outstanding job for an essential business that had to keep running.� NKY
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
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Q&A
Board of Advisors & Board of Directors
with the
What wellness challenges have you or your employees had during the pandemic?
We actually turned the obstacle of not being together into an opportunity by instituting several wellness challenges throughout the pandemic. These challenges promoted the spirit of wellness while bringing our team together through various activities.
Melissa Lutz Principal Champlin Architecture
At AssuredPartners, we are presented with a newly fragmented workforce adapting to a variety of new struggles as it relates to work-life balance, illness and fear of the unknown.
Matt Mauller Agency President AssuredPartners
In quarter four of this year it has been a struggle to schedule annual health screens for our employees. Many of the clinics we partner with are operating under modified schedules due to the outbreak of the virus. Their providers are limiting the amount of walk ins so it has been a challenge to find clinics with flexible options for our employees.
Renae Tietje Wellness & HR Coordinator Keller Warehousing & Co-Packing
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NORTHERN KENTUCKY BUSINESS JOURNAL
What has been your routine or wellness routine during the pandemic?
Wear a mask, wash hands frequently, avoid social gatherings.
Paul Wehner Senior Partner RCSN Leadership Services
Our company is wrapping up a 4 week active minutes challenge. The corporate office in Defiance, OH is hosting this program and anyone who wanted to join was added to an email thread. We are always trying to find ways to stay active through the winter months and this was a fun way to stay connected remotely.
Renae Tietje Wellness & HR Coordinator Keller Warehousing & Co-Packing
No snacking and going for a run every day outside.
David Kay VP Commercial Banking Fifth Third Bank
What are you most hopeful for in 2021? A public that accepts and obtains the vaccine.
I am most hopeful that my family, employees, friends and clients remain healthy physically, emotionally and financially and that everyone treats each other with dignity and respect.
Chris Linck Partner BKD CPAs and Advisors
Getting back to meeting in person. Bob Hoffer Managing Partner DBL Law
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
Laura Lyons President ATech Training
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GROW NKY Progress Report 2020 A Letter from Marianne Schmidt Hurtt, GROW NKY Chair It was just 28 short months ago a passionate group of key stakeholders in the workforce ecosystem, under the brilliant leadership of Rhonda Whitaker-Hurtt of Duke Energy, launched a comprehensive strategy to leverage the community’s full complement of assets to grow, attract, retain and advance a globally competitive workforce. GROW NKY is a collective impact approach to workforce development comprised of more than 70 business, educational, and community leaders working collaboratively to distinguish NKY as a catalyst for opportunity and prosperity. Our holistic approach to developing objectives across the workforce ecosystem, as well as providing support and information to promote business and economic growth through workforce development, are key attributes of the GROW NKY initiative. We realize there is much more to be accomplished, but the groundwork laid is already reaping sizable dividends. This report illustrates what we have accomplished together. Although change has been our constant, trust in one another and a true spirit of collaboration are our strengths. We set goals collectively, but it’s the passion and persistence of the partner organizations of GROW NKY that propels us to achieve our goals. On behalf of a dedicated Steering Committee, it is with much gratitude I present the GROW NKY Progress Report.
A CLOSER LOOK: SELECTION OF OUTCOMES TO DATE Five key focus areas have been identified as the “pillars” of GROW NKY’s efforts. Through a collaborative approach to progress on regional goals, more than 70 partners across the GROW NKY workforce ecosystem have aligned their strategic efforts and resources to address regional needs.
Lead EC Learn (Sandra Woodall) Goal Improve kindergarten readiness for NKY Prioritized the focus on helping employers and their employees find solutions and access to child care options during the pandemic Completed initial rounds of employer surveys and conducted SWAT meetings with employers Collaboration on advocacy efforts
View the entire GROW NKY Progress Report 2020 at NKYChamber.com/GROW20
Marianne Schmidt Hurtt, PNC Bank
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NORTHERN KENTUCKY BUSINESS JOURNAL
Lead NKCES (Karen Cheser) Goal Increase the percentage of students who meet one or more Kentucky Department of Education (KDE) college or career readiness measures Developed the MyCareerE3 workbased platform, funded by grants from Citi and Duke Energy Established NKY College & Career Connector role to support and track connections to work-based learning opportunities for NKY school districts, students and employers Hosted a webinar titled “Educating During a Pandemic: How Local Schools Transformed and What this Means for our Future Workforce” in May 2020 Received state grant to launch K-TECH for NKY and hired a regional KY Youth Apprenticeship Coordinator focused on the healthcare industry Announced River City Promise Program providing free tuition to Pell-eligible high school students in Northern Kentucky Career Readiness Report published for NKY region in 2019 The Ignite Institute at the Roebling Innovation Center opened its doors in August 2019
Lead Kentucky Career Center (Correy Eimer) Goal Increase the supply of qualified workers to improve the regional labor force participation rate Center for Employment Training (CET) has a 26% increase in enrollment from fiscal year 20192020 to 2020-2021. 42 credentials were awarded to CET students in the 19-20 school year Launched Employer Resource Guide, a product of the collective partnership of NKY’s Workforce and Economic Development partners to provide employers workforcerelevant resources in a centralized location Partners identified 16 Eligible Training Provider List (ETPL) programs aligned with in-demand industry sectors and held industry sector events to strengthen awareness and enrollment. Over the past three academic years, 2,071 with credentials have been awarded in identified programs to Gateway students with 585 in the 19-20 school year Ten employers and 22 students are participating in the NKY FAME program in 2020-2021 school year Announced NKU and Ion/Apex Pathway Program agreement for construction and skilled trades industry Cincinnati Region Internship Toolkit launched to help employers successfully navigate internships/ co-ops for students pursuing higher education certificates and degrees. In 2020, the toolkit saw a 15% increase in individuals who accessed the Toolkit and a 25% increase in views
Lead NKY Chamber Goal Improve the region’s ability to attract and retain qualified workers Completed the NKY Welcoming Plan for immigrant integration NKYP (NKY Young Professionals) launched as a program of the NKY Chamber to engage young professional talent GROW NKY joined Talent Hub Partnership led by Strive Partnership NKY Chamber is added as a partner of the STIR Multi-Cultural effort The Cincinnati Experience and NKY Livability are created as tools to promote the region Developed Welcoming Week marketing initiative
Lead Brighton Center (Wonda Winkler) & Talent Magnet institute (Mike Sipple, Jr.) Goal Assist the region’s employers with attracting, retaining, developing and advancing their employees Enhanced focus on job quality Talent Pipeline Management partnership with Kentucky Workforce Center/Kentucky Chamber and US Chamber Hosted two Employers Best Practice Symposiums with another one slated for March 2021
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
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AROUND THE CHAMBER Behringer-Crawford Museum An overflowing raffle basket from Behringer-Crawford Museum for their “Home for the Holidays” event. This basket is filled with items from shops and eateries all over Kentucky to highlight and support local businesses this holiday season. Photograph by Sara Braden
Behringer-Crawford Muesum
Flottman Company Inc. Flottman Company Inc. in Crestview Hills, KY is supporting local this holiday season by purchasing hundreds of dollars in gift cards from Covington’s Parlor on Seventh restaurant. The cards will be gifted to all Flottman employees to show appreciation for their hard work. Although we are unable to host our annual employee holiday luncheon this year, we still wanted to show our appreciation, and we decided to help out another local business in the process. Flottman Company selected Parlor on Seventh in an effort to support a family owned, local eatery that has taken a hit this year due to the pandemic. While introducing our employees to Parlor on Seventh’s fusion of classic German flavor and traditional Southern staples, we hope to support the restaurant in the present and generate a lasting clientele for the future. Thank you to all of our employees for their perseverance throughout the year and here is to a great 2021.
Butterfly's Touch Butterfly's Touch had a giving tree for collecting new or gently used winter items, hats, gloves, coats, etc. along with snacks, toiletries for the homeless.
Glier's Glier's served free lunch (Oktoberfest Brats, Goetta Bites, and Goetta Sliders) to the workers inspecting the Brent Spence Bridge.
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Linda Schilling, of Valley View Furnished Condos, picking up her Annual Celebration gift card from Bru Burger.
NORTHERN KENTUCKY BUSINESS JOURNAL
Granite World Custom Cabinetry & Countertops by Granite World collected coats, hats, gloves and toys for their annual Giving Tree Giveaway Drive to help local families. The items were collected over the last two weeks and were delivered by employees and their kids. In addition, Joe Nienaber, owner of Custom Cabinetry & Countertops by Granite World purchased $2500 in local restaurant gift cards as a thank you for those who donated as their name went in a raffle. Ten names were chosen and they received a total of $250 in local restaurant gift cards from Libby's, Barleycorn's, Ft. Mitchell Public House, Greyhound Tavern and Pee Wee's. "We wanted to give back to families and businesses in our backyard. We know this year has been a struggle for so many and we just hope to help the best we can! Much thanks to all those who contributed,� said Nienaber.
Homewatch Caregivers After reading how dry the doctors and nurses hands have been getting so dry from all of the washings. Homewatch Caregivers has been able to donate 100 individual size hand lotions t\\\front line heroes at St.Elizabeth Hospitals. The Panera bagels were just an added bonus!
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
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AROUND THE CHAMBER
During the company's 9th Annual Commitment to Community Day on September 25, 2020, two groups of Michelman associates volunteered their time at Northern Kentucky organizations. One group weeded, trimmed, and sanitized playgrounds at Redwood, an organization in Ft. Mitchell, KY that provides enriching educational, therapeutic, and vocational services to children and adults with disabilities. They also had a group of volunteers painting fences, weeding flower beds, and doing general landscaping at Burlington-based Camp Ernst, which provides summer camps for kids through the YMCA.
Michelman
OrthoCincy Orthopaedics & Sports Medicine recently celebrated their wonderful staff at all of their locations with an appreciation lunch from Lother's Catering. (pictured: Liz, Sarah, Linda, Daisy) Also the staff at OrthoCincy Orthopaedics & Sports Medicine is collecting items for two great causes this holiday season – Women’s Crisis Center & Fairhaven Rescue Mission. (pictured: Mindy Cordova & Kelly Skiles)
OrthoCincy
Cincinnati Zoo & UC Health
Crunchmaster & UC Health
Dr. Squatch & UC Health
TQL & UC Health
Cincinnati Zoo and UC Health “Cincinnati Zoo donates tulips to each of UC Health’s facilities” Crunchmaster and UC Health “Wise Wellness Guild donates thousands of Crunchmaster snacks to UC Health caregivers” Dr. Squatch and UC Health “UC Health employees next to a donation of 10,000 hand sanitizers from Dr. Squatch” TQL and UC Health “Frontline workers holding meal donation from Total Quality Logistics”
Yankee Doodle Deli Yankee Doodle Deli Gift bags being prepared for C-Forward as Christmas gifts for their employees. Carla Quercioli purchased ZELS and other local products for one of the clients who cancelled an in person convention but still mailed swag bags to their attendees for the virtual event. Marilyn Baker picking up to-go meals from Rich's Proper Foods.
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NORTHERN KENTUCKY BUSINESS JOURNAL
St Elizabeth
1.
2.
8.
3.
4. 9.
10. 5.
6.
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
St Elizabeth associates receiving donations from companies. 1. City Barbeque 2. Covington Emergency Department Donation of Pizza to Kroger Workers 3. Galerie 4. KAO Brands + ZEISS 5. Saint Thomas Parish 6. Smoothie King 7. Texas Roadhouse 8. Crossroads 9. Velocity Bike & Bean 10. Walt's Hitching Post & Friends
7.
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RIBBON CUTTINGS
Ribbon Cuttings Sponsored by:
BLAIR TECHNOLOGY GROUP 4314 Boron Avenue | Covington, KY 41015 | 859-727-4300 | blairtg.com PICTURED: Austin Stahl, Solar Is Freedom; Tony Ranieri, Solar Is Freedom; Jen Warner, Blair Technology Group; Andy Blair, Blair Technology Group; April Coffee, WesBanco-Ribbon Cutting Sponsor; Pat Wallace, Solar Is Freedom; Alex Hay, Solar Is Freedom; Joe Meyer, City of Covington Mayor
CHICKEN SALAD CHICK 2891 Dixie Highway | Crestview Hills, KY 41017 | 859-577-9195 | chickensaladchick.com PICTURED: Megan Worley, Chicken Salad Chick; Kimberly Heestand, Bluegrass Care Navigators-NKY Chamber Ambassador; Ron Nelson, Chicken Salad Chick; Larry Denney, Chickn Salad Chick; Paul Meier, Crestview Hills, Mayor; Lynn Abeln, NKY Chamber; Jane Young, Re/Max Affiliates-NKY Chamber Ambassador
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NORTHERN KENTUCKY BUSINESS JOURNAL
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RIBBON CUTTINGS HEARTLAND BANK 2500 Chamber Center Drive | Fort Mitchell, KY 41017 | 859-341-2265 | heartland.bank PICTURED: Gene Kirchner, NKY Chamber; John Kenkel, Heartland Bank; Lesley Rahschulte, Heartland Bank; Pam Goetting, Heartland Bank; Scott McComb, Heartland Bank; Beverly Donaldson, Heartland Bank Board Member; Ben Babcanec, Heartland Bank; Gretchen Hof, Heartland Bank; Carrie Almendinger, Heartland Bank; Ashley Trout, Heartland Bank
HERZOG JEWELERS 2501 Dixie Highway | Fort Mitchell, KY 41017 | 859-331-4653 | herzogjewelers.com PICTURED: Terry Berte, Herzog Jewelers; Tracy Mousa, Herzog Jewelers; Suzanne Koester, Herzog Jewelers; Joe Koester, Herzog Jewelers; Ted Koester, Herzog Jewelers; Mandy Kinney, Herzog Jewelers.
LET US HELP YOU PROMOTE!
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We want to help you promote and celebrate your ribbon cutting ceremony for your new facility, expansion, anniversary celebration or open house! We’ll bring our trademark giant blue scissors, a group of Chamber ambassadors, and a camera to capture the excitement of your special day. Call Lynn Abeln at (859) 578-6390 to schedule your FREE ribbon cutting today!
Ribbon Cuttings Sponsored by:
NORTHERN KENTUCKY BUSINESS JOURNAL
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11/19/19 9:44 AM
MEETNKY
MEMBER
MILESTONES
SHARE YOUR GOOD NEWS! All NKY Chamber members are invited to share announcements & personal achievements in the Milestones column. Send Milestones to bgastright@nkychamber.com
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Julie Kirkpatrick has been named President and Chief Executive Officer of meetNKY | Northern Kentucky Convention and Visitors Bureau. Kirkpatrick, who joined meetNKY in 2014, has been holding both roles on an interim basis since June. "This year has been tremendously challenging for the tourism and hospitality industries,” said meetNKY Board Chairman John Ellison, the general manager of the Hofbrauhaus in Newport. “The meetNKY Board is confident that Julie is the right person to lead the organization through this difficult time and into the future.” “She has the strategic leadership experience, she knows the industry and the challenges it is facing, she knows the community, and she’s been doing an exceptional job. The Board could not have made a better choice." Kirkpatrick previously served as the organization’s Vice President, Sales & Marketing. She has guided meetNKY’s brand position and revenue generation efforts, including the development and launch of Northern Kentucky’s bourbon tourism brand, The B-Line. Under her leadership, meetNKY boasted record-breaking years in hotel occupancy and overall economic impact in the destination. Prior to joining meetNKY, Kirkpatrick had a successful more than 20-year career with several hotel brands. “I am honored to be chosen to lead this organization and am humbled by the trust of our board, Judge Executives, cities leadership and our partners,” said Kirkpatrick, a resident of Taylor Mill. “While this year has been incredibly hard for our industry, I have strong faith that we will recover. We’ve rolled up our sleeves and are working hard to make it happen.” “I especially want to thank the staff of meetNKY for their guts and grit in getting this industry restarted," she said. "They are passionate people who love NKY and can’t wait to see it thrive again.”
NORTHERN KENTUCKY BUSINESS JOURNAL
SCOOTER MEDIA
In November, Covington-based public relations agency Scooter Media was named the Small/Mid-Size Agency of the Year by the Cincinnati chapter of the Public Relations Society of America (Cincinnati PRSA). Scooter Media Account Supervisor, Lauren Vogel was named Public Relations Professional of the Year. Cincinnati PRSA’s Small/Mid-Size Agency of the Year award recognizes a public relations agency that demonstrates exceptional achievement in the creation of PR campaigns that further client objectives, a commitment to ongoing education and growth opportunities for team members and makes contributions to the community and the PR profession as a whole. 2020 is the fourth consecutive year that Scooter Media has received this award. Vogel, who joined Scooter Media in 2018, becomes the third member of the agency team to win the Public Relations Professional of the Year honor, joining Account Director Krystan Krailler (2019) and President Shannan Boyer (2015). Senior Account Executive Drew Boehmker was named New Public Relations Professional of the Year in 2018. NK Y
HEALTH & WELLNESS | VOLUME 40 NUMBER 3
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EVENTS
JANUARY 1/7 1/13 1/19 1/19 1/25 1/28 1/28
Workforce Safety Forum: Employer Responsibilities | Virtual | 10:00 – 11:00 AM HR 100 – Proven Results of Recovery Friendly Workplaces | Virtual | 8:00 – 9:30 AM Business After Hours Sponsored by Frost Brown Todd | Virtual | 4:00 – 5:30 PM Eggs ‘N Issues: General Assembly Preview | Virtual | 8:00 – 9:15 AM Women's Initiative CONNECT Hour | Virtual | 4:00 – 5:00 PM Re-Energizing Your Team in 2021 | Virtual | 11:30 AM – 1:00 PM NKYP: Cocktails & Conversation | Virtual | 4:00 – 5:00 PM
FEBRUARY 2/2 2/10 2/16 TBD 2/22 2/25
Women's Initiative Annual Breakfast sponsored by PNC | Virtual | 8:30 – 10:00 AM Getting the Most from YOUR Chamber Membership | Virtual | 9:00 – 10:00 AM Eggs ‘N Issues: Employee Mental Health in the COVID Era | Virtual | 8:00 – 9:00 AM Day in Frankfort | Virtual | TBD Women's Initiative CONNECT Hour | Virtual | 4:00 – 5:00 PM NKYP: Coffee & Conversation | Virtual | 8:30 – 9:30 AM
MARCH 3/1 3/10 3/16 3/25 3/29
RYL Applications Due Employer Best Practices Symposium 2021 | Virtual | 8:00 AM – 12:00 PM Eggs ‘N Issues: Local Housing Market | Virtual | 8:00 – 9:00 AM NKYP: Cocktails & Conversation | Virtual | 4:00 – 5:00 PM Women's Initiative CONNECT Hour | Virtual | 4:00 – 5:00 PM
LOOKING FOR MORE EVENTS? NKYCHAMBER.COM/EVENTS
Northern Kentucky Business Journal is published bi-monthly by: Northern Kentucky Chamber of Commerce, Inc. 300 Buttermilk Pike Suite 330 P.O. Box 17416 Ft. Mitchell, KY 41017 859-578-8800 NKYChamber.com The Business Journal is a benefit of membership and included in membership fees. Annual subscription rate for nonmembers is $24. Periodicals Postage Paid USPS-548630 at Covington, KY.
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Postmaster: Please send address changes to the Northern Kentucky Chamber of Commerce, 300 Buttermilk Pike, Suite 330, P.O. Box 17416 , Ft. Mitchell, KY 41017-0416. Subscribers: Please send address changes by e-mail to info@nkychamber.com. © 2021, The Northern Kentucky Chamber of Commerce, Inc. and by the individual authors. All rights reserved. CEO/Publisher Brent Cooper | bcooper@nkychamber.com Vice President, Public Affairs & Communications Kristin Baldwin | kbaldwin@nkychamber.com
Marketing / Communications Director Jeremy Schrand | jschrand@nkychamber.com Design & Photography Ben Gastright | bgastright@nkychamber.com Vice President Membership – Sponsorship Sales Lynn Abeln | labeln@nkychamber.com Director, Sponsor Investments Diana McGlade | dmcglade@nkychamber.com Chamber Communications Committee Jamie Glavic, Katie Louis, Tabari McCoy, William Powell, Kelly Rose, Atley Smedley, Charley Wayman & Casey Williams
NORTHERN KENTUCKY BUSINESS JOURNAL