Website Personalisation to improve User Experience By: Digiwhiz
Your website is live 24/7 and works as a salesman acting as one of the most potent assets for marketing. Sites have evolved and become so much more than just text and information on-page. However, digital marketing trends have been changing rapidly, which makes your website feel old and worn-out. Frequent changes in the website can be time-consuming and expensive. Users want quality, easy navigation, intuitive and comfortable overall experience. What is Website Personalisation? Personalisation is a process that enables businesses to tailor customer journeys and experience through their websites as per the preferences of a particular customer. Website personalisation is an art of offering one-on-one custom made, exclusive experience to your site visitors. . If you ensure comfortable navigation through the site, you will experience higher customer satisfaction, lower bounce rates.
You might need the help of some of the established web development company Melbourne who can assist you with your personalised website. They can help you with better conversion rates. It might look like the web personalisation or customisation as a relatively new concept. However, the idea of personalisation has been there for a long time. It had been more prominent in the retail sector than the online marketplace. Off late, businesses have come to realise that it is necessary to have customisation in the online space as well. It will help in generating better shopping experience leading to higher conversion rates.
Key Points to while building a Personalised UX Design Personalisation is a one-time thing, and thus, it becomes necessary to create it the way it is desired. Relevant Product and/or Service Recommendation Irrelevant product/service recommendations tend to annoy customers, making them abandon the site. Good user experience will ensure that customers can easily find the products/services they have been looking for. Suggest their products and/or services that are latest and interest them.
Better converting Call to Action A call to action (CTA) is a great way to get things along in the buying process. An excellent, well-crafted CTA will encourage customers to read a blog post, start a free trial, take a demo or take a survey. For indulging in some of the best CTA, you can avail web design services Melbourne. They will be able to guide you through the entire process and help you make the most out of it.
Optimise your page speed If your page takes a longer loading time, it tends to frustrate the users. With a significant rise in smartphones, web content is accessed through different platforms. Therefore, the sites need to load quickly on every platform on which it has been accessed. When the sites load slowly, users tend to bounce as it interferes with smooth user experience. Increased User Engagement When you provide your users with relevant product recommendations added with CTA, they tend to stick longer. Further, hyperlinks, high-quality graphics, and explicit content helps in enhancing the overall user experience, leading to higher user engagement.
Original Source: https://bloghub.com.au/design-development/websitepersonalisation-to-improve-user-experience/