Multiple chargeback solutions
Chargeback Suite
PREVENT AND MITIGATE CHARGEBACKS EVERY STEP OF THE WAY
eCommerce is booming, but so are chargebacks, creating a significant loss of revenue for merchants. Nuvei’s Chargeback Suite prevents up to 40 percent of potential chargebacks before they happen, and mitigates the damage of those that do.
Comprising multiple layers of protection from a range of marketbest products and services, one integration to Nuvei is all you need for full access to our comprehensive coverage. Protect your business reputation score and your revenue, minimize operational costs, and improve customer loyalty.
• Prevent chargebacks before they happen - take advantage of alerts and enhanced customer communication to minimize unnecessary disputes.
• Reduce costs - avoid the operational costs of chargeback management by handling all through one centralized dashboard.
• Preserve your reputation score - avoid chargeback monitoring programs and the additional fees associated with a high-risk label.
• Protect your reputation with customers - improve customer experience and preserve their loyalty.
• Protect your revenue - avoid needless refunds and fines and lower transaction approval rates.
• One integration - one connection to Nuvei is all you need to benefit from the entire suite.
How it works
Our suite of diverse tools provides multiple layers of protection that follow a transaction through its entire lifecycle. Pre-chargeback mitigation, smart fraudscreening, alerts and communication channels prevent
up to 40 percent of would-be chargebacks before they materialize. Chargebacks that are actioned are centralized and managed through Nuvei’s Control Panel, enhancing transparency and minimizing costs.
1.TRANSACTION STAGE
• Dynamic 3D Secure - Our PSD2 solution eliminates chargeback risk, for fraud related chargebacks, for 3DS2-approved transactions by transferring liability to issuer, per regional regulations.
• 3DS exemption management - our exemption engine uses risk analysis to identify low-risk transactions for quicker verification, optimizing payment journeys while maintaining security.
2.PRE-CHARGEBACK MITIGATION
• Verifi Order Insight ® (Visa) responds to customer disputes in real-time, providing information and facilitating communication between customer and merchant
• Verifi Rapid Dispute Resolution ® (Visa) enables refunds without registering chargebacks by charging Nuvei directly without any clearing process. Nuvei is the first acquirer to offer this service
• Ethoca ® (Mastercard) provides merchants a 24 hour timeframe to review, respond and action chargebacks.
3.CHARGEBACK MANAGEMENT
• Chargeback representment service
• Easy document upload for organized representment
• Data reports and risk analysis dashboard enable ongoing strategy adjustments
Nuvei is designed to accelerate your business. Our futureproof technology allows companies to accept cutting-edge payment options, optimize new revenue streams, and get the most out of their stack—all on one platform.
Learn more at nuvei.com