Partnership Guide
Empowering public sector software providers to accelerate payments for government entities
TRANSFORMING GOVERNMENT PAYMENTS TO MEET TODAY’S DEMANDS
Government entities are under increasing pressure to modernize their payment systems and improve citizen engagement. However, legacy systems, compliance requirements, and budget constraints make transformation difficult. This is where software providers step in—and Nuvei helps you excel.
As a trusted partner to over 3,000 public entities, Nuvei equips software providers with cutting-edge payment technology, allowing you to offer scalable, compliant, and secure payment solutions to your government clients. From municipalities and utilities to courts and permits, our solutions streamline payments and improve citizen experiences.
Public sector-focused payment solutions | Compliance-first approach | Real-time data insights Modular API integration | Transparent, predictable pricing
BEYOND PAYMENTS:
PARTNERING WITH PUBLIC SECTOR SOFTWARE PROVIDERS TO DRIVE MEANINGFUL OUTCOMES
In the public sector, payments are about more than transactions—they’re about creating efficient, transparent, and citizen-centric systems. Software providers play a pivotal role in transforming how government entities engage with their communities through better payment technology.
Nuvei understands the complexities of government operations, from strict compliance needs to diverse citizen communication preferences. Our solutions are built to integrate seamlessly into the software used by government entities, ensuring fast, accurate, and secure transactions that reduce administrative burdens and enhance citizen engagement.
BUILT FOR SCALE DESIGNED FOR GOVERNMENT:
At Nuvei, we understand the unique challenges software providers encounter when serving government clients. These entities demand payment solutions that scale effortlessly to accommodate growing populations and evolving technologies while enhancing operational efficiency and citizen engagement.
Our government payment suite provides:
• Seamless API integration with government software, reducing operational disruptions
• Advanced compliance tools that align with PCI DSS and local data protection regulations
• Multi-channel payment options like ACH, credit/debit cards, eCheck, and alternative methods (e.g., pay-by-text, IVR, mobile payments) to meet diverse citizen preferences
• Flexible gateway that enables software providers to brand the solution as their own, enhancing the value they deliver to public sector clients
• Real-time reporting and analytics for actionable insights into payment performance and citizen engagement
DRIVING DIGITAL TRANSFORMATION FOR GOVERNMENT ENTITIES THROUGH INNOVATIVE SOLUTIONS
Public sector software providers are instrumental in driving digital transformation for government clients, as government entities increasingly adopt digital solutions to improve efficiency. By partnering with Nuvei, software providers can deliver integrated payment solutions that streamline reconciliation processes and optimize revenue.
Nuvei empowers software providers to:
• Automate billing and collections, reducing manual processes for government entities
• Boost cash flow with real-time payment processing and next-business day funding
• Simplify payment management with user-friendly digital interfaces, payment reminders, and communication options
• Increase revenue by expanding payment options, reducing late payments, and decreasing friction in payment interactions
• Consolidated accounts for citizens managing multiple properties or services
• Advanced PCI-compliant fraud prevention
• Multilingual support to serve diverse citizen populations effectively
NAVIGATING COMPLEXITY WITH EASE:
NUVEI
HELPS PUBLIC SECTOR SOFTWARE PROVIDERS SIMPLIFY GOVERNMENT PAYMENTS
Government payment systems require robust solutions to manage everything from complex billing cycles to integration challenges. For government software providers, this means finding a partner that understands these intricacies and provides the tools to navigate them effectively.
Nuvei’s platform is purpose-built for government entities, delivering tailored solutions that:
• Eliminate inefficiencies in paper billing and manual reconciliations, improving service delivery
• Optimize costs through transparent pricing and built-in features, helping government entities maximize their budgets
• Enhance security with advanced fraud detection, safeguarding sensitive data and maintaining public trust
Our technology empowers software providers to deliver greater value to their clients by reducing the total cost of ownership while providing the end-users with superior digital payment experience.
BELEN’S SUCCESS STORY WITH NUVEI DELIVERING REAL IMPACT:
ABOUT BELEN
The regional utility department in Belen, New Mexico, plays a crucial role in serving the city’s citizens and managing their billing needs. Beyond its primary function of collecting payments for water utilities, the utility department also assumes the responsibility of processing payments on behalf of various other municipal departments.
THE CHALLENGE
Belen’s Utility Department used both utility billing software and a web-based online bill payment system. The payment system was outdated and slow to scale its capabilities, relying heavily on the clerks’ manual input. It was crucial to provide citizens with a seamless, easy-to-use payment platform that improved adoption and minimized late payments.
THE SOLUTION
Critically, Belen’s Utility Department needed the system to improve the timeliness of payments, increase the use of online transactions, and reduce the overall number of customer calls and walk in payments. Nuvei Government Suite was ideal. It featured multilingual capabilities, citizen engagement features, multi-property management, and walk-in shopping cart functionality.
THE RESULTS
After the Nuvei platform was established, portal registrations increased substantially; 400%. Autopay signups increased by an astounding 830%. This success is both thanks to Nuvei’s intuitive technology and the multi-lingual features for Belen’s Spanishspeaking citizens. To date, over 50% of Belen’s citizens use the Nuvei Government Suite.
KEY RESULTS
+400%
Portal registrations +830%
Autopay signups
50%
Adoption rate
LET NUVEI HELP YOU DRIVE YOUR CLIENTS’ SUCCESS
Partnering with Nuvei means you’re backed by a team that’s as committed to your success as you are. We work closely with government entities to create tailored solutions that:
• Drive adoption of digital payments, offering citizens the flexibility to pay through their preferred methods.
• Streamline the onboarding and transitioning processes, ensuring minimal disruption for your customers and those they serve.
• Provide expert guidance and ongoing support, empowering software providers to deliver scalable and innovative payment solutions for their clients
Whether your clients are municipalities, utilities, or courts, Nuvei’s government payment solutions deliver the flexibility, security, and efficiency they need.
RELIABILITY AND UPTIME YOU CAN TRUST:
99.99% PORTAL UPTIME
Nuvei’s commitment to reliability ensures minimal service interruptions. Our 99.99% uptime guarantee provides your clients and their citizens with consistent access to digital payment services, a crucial factor in maintaining trust and satisfaction.
DELIVERING NEW REVENUE STREAMS FOR PUBLIC SECTOR SOFTWARE PROVIDERS
Nuvei enables software providers to unlock new revenue opportunities by offering payment solutions as an extension of their services, whether with our payment portal or through our gateway. Many software providers discover that payment processing can become a profitable revenue stream, allowing them to enhance their existing software while capturing additional value. With Nuvei’s revenue-sharing models, software providers can turn payment facilitation into a strategic growth opportunity for their business.
With over three decades of experience in the public sector, Nuvei offers software providers the tools to scale their impact, helping government agencies improve and streamline their payment systems while maintaining the highest standards of compliance and security. OUR NUMBERS SPEAK FOR THEMSELVES: WHY NUVEI IS THE RIGHT PARTNER FOR GOVERNMENT PUBLIC SECTOR SOFTWARE PROVIDERS
$2.5 billion in annual volume processed for public entities
30+ states served with government payment solutions TOGETHER, WE CAN HELP YOUR CLIENTS MODERNIZE THEIR PAYMENTS AND SERVE THEIR COMMUNITIES BETTER.
3,000+ government agencies trust Nuvei to handle their payments
8 million in annual volume processed for public entities
REWARDING REVENUE-SHARING MODELS
DIVERSIFIED REVENUE STREAMS
TECHNOLOGY-DRIVEN PAYMENT SOLUTIONS
BUSINESS-DEVELOPMENT STRATEGY & ACTION PLAN
PERFORMANCE MANAGEMENT & COACHING
FRONT-END & BACK-END MERCHANT SUPPORT
CUSTOMIZABLE SOLUTIONS WITH WHITELABEL OPTIONS
GLOBAL PAYMENT SOLUTIONS TO ACCELERATE SCALE
“Our partnership with Nuvei is a game-changing approach to online payments long awaited by our clients.”
- Jeff Christensen, Banyon Data President and CEO
EXPERIENCED LEADERSHIP
THAT MAKES A DIFFERENCE
Philip Fayer Chairman & Chief Executive Officer
Yuval Ziv President
Gregg Bavisotto Vice President of SalesGovernment
Ben Weiner Senior Vice President, B2B & Gov
Carin Obad Vice President, Gov Product Strategy & Customer Success
YOUR DEDICATED PARTNERSHIP JOURNEY WITH NUVEI
Our partnership model is tailored to support software providers serving the public sector. Here’s how we work together to ensure seamless, successful integration and ongoing support:
1. Assessment – Define your needs and objectives for tailored solutions
2. Partnership agreement – Establish a model that aligns with your business requirements
3. Implementation and onboarding support – Flexible onboarding, and integration support, ensuring seamless and transparent user experience for customers and citizens
4. Business support – Ongoing business strategy, product innovation, and performance management
5. Customer & citizen services – Front-end and back-end support, customer success initiatives, and comprehensive technical support
ACCELERATE YOUR BUSINESS WITH POWERFUL PARTNERSHIPS BY BEING FLEXIBLE AND AGILE, WE PROVIDE THE PAYMENT TECHNOLOGY AND INSIGHTS OUR CUSTOMERS AND PARTNERS NEED TO SUCCEED LOCALLY AND GLOBALLY WITH ONE INTEGRATION.
ABOUT NUVEI
Nuvei is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 716 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. For more information, visit www.nuvei.com
CONTACT:
Gregg Bavisotto