The ultimate partnership playbook:
Five strategies for software providers to accelerate revenue and expand public sector portfolio
Introduction
Success for public sector software providers serving government entities depends on offering secure, reliable, and citizen-centric payment solutions. In this playbook, we outline the five key strategies and solutions, enabling software providers to accelerate revenue, expand their portfolio of public sector clients, and establish a trusted reputation in the government space.
#1 Overcoming the complexities of onboarding public sector clients
The challenge:
Onboarding government entities can be complex due to their stringent compliance requirements, varied payment channels, and extensive administrative procedures.
The solutions:
• Streamlined compliance and verification: Nuvei’s platform helps software providers onboard public entities efficiently while meeting strict regulatory standards.
• Existing integrations streamline onboarding:
A network of 300+ partner integrations eliminates friction during onboarding, enabling software providers to leverage pre-established connections with key technology providers. This reduces implementation time and simplifies collaboration with government entities already using these systems.
• Customizable white-label gateway: A fully customizable, white-label gateway enables software providers
Traditional onboarding processes can be lengthy, leading to delays and missed opportunities.
to maintain their brand presence while delivering robust payment solutions, ensuring brand consistency across platforms.
#2 Delivering enhanced citizen-centric services
The challenge:
Government entities and agencies increasingly seek to enhance citizen satisfaction through user-friendly, innovative, and flexible payment solutions. Public sector software providers need to provide services that go beyond streamlining payments. They should enhance the citizen experience, helping to reduce late payments and prevent dissatisfaction.
The solutions:
• Flexible payment channels: Nuvei supports multi-channel payment options (including mobile, pay-bytext, and IVR), allowing citizens to choose their preferred payment channel enhancing accessibility and convenience.
• Communication tools for citizen engagement: Through a multilingual dashboard, payment reminders, late payment alerts, and notifications, Nuvei helps software providers improve citizen engagement and reduce late payments, ultimately increasing revenue.
• Advanced analytics for actionable insights: Nuvei’s reporting tools provide software providers' customers with insights into payment trends and citizen engagement, enabling government entities to make datadriven decisions that enhance service quality.
#3 Creating new revenue streams for public sector software providers
The challenge:
Many software providers are not fully aware of the revenue potential that payment solutions can offer. Expanding
into integrated payment processing enables them to diversify their revenue streams and increase profitability.
The solutions:
• Revenue-sharing opportunities: Nuvei offers revenue-sharing models that allow software providers to capture a share of the payment processing income, turning payment facilitation into a significant source of revenue.
• White-label solutions: Software providers can brand Nuvei’s gateway as their own, enhancing their service offering and positioning payments as a profitable extension of their software solutions.
• Business expansion strategies: Nuvei supports software providers with tailored business development strategies, helping them identify new growth opportunities within the public sector and expand their client portfolio.
#4 Maintaining operational excellence and compliance
The challenge:
Public sector clients require high standards of operational reliability, compliance, and support due to the sensitive nature of their transactions and data. Software providers need a trusted partner to meet these demands consistently.
The solutions:
• 99.99% portal uptime: Nuvei guarantees reliable access to payment services with industry-leading uptime, ensuring that government entities and their citizens experience minimal disruptions.
• Advanced fraud prevention and PCI compliance: With built-in compliance tools and fraud detection, Nuvei safeguards sensitive data, protecting government entities from fraud while ensuring compliance with regulatory requirements.
• 24/7 dedicated support: Nuvei provides always-on support through a team of experts, including dedicated account manager, implementation team, and sales and marketing support.
#5 Expanding market reach in the public sector
The challenge:
Serving government entities means navigating various regulatory landscapes, compliance standards, and payment options across jurisdictions. To successfully scale and serve this sector,
software providers need robust solutions that simplify these complexities and enable seamless growth across regions and diverse public sector segments.
The solutions:
• Global reach with local expertise: Nuvei’s extensive footprint across 200+ markets provides public sector software providers with local expertise in regulatory and market-specific challenges, facilitating a smoother entry into new regions.
• Unified API integration: Nuvei’s single API integration supports a range of local payment methods, ensuring that software providers can offer comprehensive payment solutions to government entities domestically and internationally.
• Segmentation support: Nuvei’s platform allows software providers to diversify their public sector portfolio by supporting different public services, from municipalities to utilities, enabling them to cater to the specific needs of each segment.
Why Nuvei?
With over three decades of experience in the public sector, Nuvei offers software providers the tools to scale their impact, helping government agencies improve their payment systems while maintaining the highest standards of compliance and security.
Our numbers speak for themselves:
30+ states served with government payment solutions
$2.5 billion in annual volume processed for public entities
300+ partners
3,000+ government agencies trust Nuvei to handle their payments
8 million payments processed annually, improving public sector operations nationwide
Reliability
99.99% uptime for consistent, uninterrupted service
Scalability
Supports diverse public sector services and scales with your growth
Flexible integration
Single API integration compatible with third-party platforms
Global expertise with local insights
Operating in over 200 markets with tailored local solutions
Enhanced security and compliance
Advanced fraud prevention and PCI compliance to protect sensitive data
ABOUT NUVEI
Nuvei is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 716 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. For more information, visit www.nuvei.com
CONTACT:
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