Nuvei Partnership Guide

Guide Payments designed to accelerate your business

THE WORLD OF PAYMENTS IS CHANGING.

We offer the payment technology and expertise to ensure our partners capture every payment opportunity. Global Payment Solutions | 680+ APMs | 200 Acquiring Markets | 150 Currencies Modular Service Offering | Single API | Unified Reporting | Pay-ins and Payouts

Businesses need partners. Experts they can rely on to understand the impact new payment trends can have on their business and help them deal with their rapidly evolving technologies. They need people they can count on to take care of their daily challenges. They need responsiveness. They need payment experts to support them with immediate assistance. Not just forms. Real people. People like you. Like us.

That’s why, after working with thousands of businesses and partners, we’ve transformed ourselves into the first-ever community of payment experts.

NET WO RK

Where we work together to build better businesses. Where technology contributes to entrepreneurial growth and success.

Where collaboration extends beyond typical boundaries to provide enhanced partnership experiences.

YOU WILL WANT TO BE A PART OF.

WE FUEL UP ON BUSINESS STORIES. YOUR STORY.

Why? We love entrepreneurs. We want to get to know you. Your vision, your goals, your challenges - learning all about your business to help you seize bigger and better payment processing opportunities. That is what we do. You can’t put a price on it but it sure can make a difference.

But our edge doesn’t stop there.

We mold ourselves to your business realities and provide you with tailored solutions you can make your own. We support you with the payment and business intelligence you need to succeed in this business.

We focus on what matters: responsiveness, flexibility, attentiveness and accountability. With these principles as our foundation, we provide an unparalleled front-end and back-end partnership experience allowing you to deliver flawless payment experiences to your clients.

We have the capabilities, the infrastructure, the technology and the people to make things happen. We provide advantageous revenue-sharing models, so you can capitalize on them, and growth strategiesmeaningfully shaping the future of your business. We collaborate to develop future-proof solutions to help you solve complex business challenges, and we use technology to give your business a unique edge.

It’s as simple as that.

MODELS AREN’T MADE

A BETTER, FASTER PAYFAC

EVERYACTION ELEVATES SOFTWARE CLIENT EXPERIENCE EFFORTLESSLY WITH NUVEI

EveryAction is the second largest and one of the fastest-growing providers of customer relationship management, donor management, and fundraising software to nonprofit and social good organizations. With over 600 years of combined nonprofit experience on staff and leadership, and 18,000 nonprofit organizations on the platform, helping nonprofits advance their missions by doing more good more efficiently is central to the company’s mission.

To deliver on this commitment, EveryAction chose Nuvei to provide a managed payment facilitation solution. EveryAction has relied on Nuvei since 2013 for credit card and ACH donation acceptance. In 2021, the company implemented Nuvei’s white-label solution* that enables nonprofits to begin accepting donations within minutes.

THE SOLUTION

Nuvei delivered an innovative model-managed payment facilitation-that allowed for an instantaneous, white-labeled boarding experience while the processor maintained the tasks of funding, risk assessment, and financial underwriting. Nuvei’s solution does not require ISVs to attain bank sponsorship, card brand registration, or assume merchant liability. An application programming interface (API) facilitates data exchange between EveryAction and Nuvei, enabling nonprofits to receive nearly instantaneous approval and accept their first donations within minutes of enrollment for payment acceptance.

THE RESULTS

Nuvei’s managed payment facilitation solution delivers a frictionless merchant onboarding experience with white-label capabilities, without the drawbacks of traditional payment facilitationincluding risk, liability, cost, and effort. EveryAction reduced the time to onboard merchants from 1.5 business days to less than 10 minutes, which enables organizations on the EveryAction platform to start raising money right away. With Nuvei, nonprofits’ average time to complete batch processing of donations has decreased by 88%, from 24 days to just three days, which helps these organizations raise more money for their missions more efficiently.

<10 Minutes Needed

88% Reduction

0 Merchant Risk And Liability

STATS: to onboard nonprofits for donation acceptance using Nuvei vs. 1.5 business days under previous model in average number of days to complete batch processing (from 24 days to 3 days) assumed by ISV with Nuvei’s managed payment facilitation solution

*advanced branding capabilities with embedded payments provided by Blue Parasol Group.

REWARDING REVENUE-SHARING MODELS

DIVERSIFIED REVENUE STREAMS

TECHNOLOGY-DRIVEN PAYMENT SOLUTIONS

BUSINESS-DEVELOPMENT STRATEGY & ACTION PLAN

PERFORMANCE MANAGEMENT & COACHING

FRONT-END & BACK-END MERCHANT SUPPORT

CUSTOMIZABLE SOLUTIONS AND BESPOKE OFFERINGS

GLOBAL PAYMENT SOLUTIONS TO ACCELERATE SCALE

DON’T SETTLE FOR ANYTHING LESS.

PROPELLING YOU FURTHER.

THAT’S WHAT WE ARE ALL ABOUT. FASTER.

NUVEI FUELS CROSS-BORDER EXPANSION FOR FIELD SERVICES ISV

6Storage, an Iceland-based provider of software to self-storage operators in 40 countries, sought to expand its customer base in the United States.

A critical element to this strategy was finding an integrated payments partner that could offer fair and transparent pricing to 6Storage’s software clients. In just the first six months, 6Storage saw its partnership with Nuvei exceed expectations for referral onboarding and deliver exceptional experiences to self-storage customers. With Nuvei, 6Storage is well on its way to achieving its objective, with ample room for more growth ahead.

THE CHALLENGE

Most of 6Storage’s customers are self-storage owner/operators-typically small merchants for which pricing and ease of doing business are critically important factors. Integrated payments for selfstorage software providers and the businesses they serve is an increasingly crowded industry, dominated by large companies that do not provide flexibility, customization or control over both payments programs and the merchant services experience.

To penetrate the U.S. market, 6Storage needed to offer an integrated payments solution that could address merchants’ individual needs at a reasonable price, get them up and running quickly and offer the same exceptional customer service for which 6Storage has become renown.

THE SOLUTION

Nuvei delivered an integrated payments solution to 6Storage that enables its self-storage merchants to easily bill for services, accept credit card and ACH payments, email receipts, set up automatic invoicing, and more-through a secure, single interface - all offered at value pricing.

THE RESULTS

Transparent pricing and a consultative merchant sales approach, the flexibility to create unique programs to meet the partner’s needs, as well as strong customer service, were among the reasons 6Storage selected Nuvei. From the beginning of the partnership, Nuvei exceeded 6Storage’s expectations. Three days after completing integration, 6Storage and Nuvei were able to onboard their first mutual customer. In just six months, Nuvei had successfully onboarded more than 80% of merchant referrals received from 6Storage - surpassing other payment vendors’ performance by double-digits.

STATS:

80%+ of 6Storage Merchant Referrals

successfully onboarded by Nuvei in first six months, exceeding expectations

72 Hours To Onboard

first merchant after 6Storage completed Nuvei integration

90% Software Sales

close rate with Nuvei as its preferred partner for integrated payments

“Nuvei

has played an invaluable role in helping fuel our U.S. expansion. Their consultative approach to merchant account sales paired with their transparent pricing philosophy sets them apart from other payments companies we considered.”

- Shaik Mastan Vali Co-Founder & Product Owner, 6Storage

BUILT FOR ENTREPRENEURS BY ENTREPRENEURS

WE ARE REWRITING THE RULES. TURNING PAYMENT PROCESSING INTO BUSINESS OPPORTUNITIES. HELPING OUR PARTNERS BUILD A BETTER BUSINESS.

EXPERIENCED LEADERSHIP

THAT MAKES A DIFFERENCE

Gigi Beyene SVP, US Partners

Moe Tassoudji SVP, NA eCommerce Partners

Trey Swallow VP, Strategic Partners, NA

Rob Kennedy VP of Sales, NA Enterprise Accounts

Dan Palmquist VP, US Partners

Bridget Kenny VP, Canadian Partners

Casey Russell VP, ISV/ISO, NA

Christine Poliquin VP, Partner Development Group

BE YOUR CHOSEN PARTNER TO

SOMETHING WITH. TO ACHIEVE SUCCESS WITH. OUR MISSION

SOLVING COMPLEX CHALLENGES IN OUR DNA SIMPLIFY, ELEVATE, ACCELERATE.

Sylogist is a leading provider of software-as-aservice solutions for nonprofit and public sector organizations. Founded in 1993 in Calgary, Alberta, Sylogist has grown rapidly through successful acquisitions into a leading global independent software vendor. It serves almost 2,000 customers globally across four sectors: nonprofit, education, government, and business-to-business (B2B).

Sylogist has partnered with Nuvei to simplify and modernize its payments program with a solution that delivers exceptional commerce experiences.

THE CHALLENGE

As a result of rapid growth through strategic acquisition, prior to partnering with Nuvei, Sylogist worked with different payments providers across its software platforms. This created a fractured and disjointed environment that was complex and costly for Sylogist to support. Additionally, modern functionality that today’s organizations and consumers expect like instant merchant onboarding, support for mobile wallets, and a consistent brand experience was not available. Finally, both partnership support and customer service for the software users left much to be desired and varied widely across providers. The company needed an aligned partner who could simplify and elevate its payments program and deliver greater value to both Sylogist and its customers.

THE SOLUTION

After thorough due diligence, Sylogist chose Nuvei to power a new cross-platform payment solution - SylogistPay - and to leverage Nuvei’s managed payment facilitation technology which delivers frictionless customer onboarding and features whitelabel payment capabilities.

Nuvei’s 25-year track record helping software providers simplify payment processing, along with its deep domain expertise and vertically tailored commerce innovations built for the nonprofit and public sectors, have enabled Sylogist to streamline, monetize, and modernize its payments program.

THE RESULTS

Partnership with Nuvei has removed complexity and cost from Sylogist’s software ecosystem. Sylogist went from disparate payment providers to just one true payment partner committed to helping the company enhance customer experiences and outcomes while achieving unprecedented growth and profitability. It has also delivered a superior solution with a consistent brand experience and new features and functions including Apple Pay and Google Pay. With managed payment facilitation, Sylogist was able to accelerate the time required to onboard new software users by over 98%—from 1½ business days to minutes, enabling users to accept donations and payments in near-real time.

98%+ Time Reduction

STATS: to onboard merchants, from 1.5 business days to ~10 minutes

“Working with Nuvei has simplified and elevated our integrated payments offering. Knowing we have a true partner with a proven track record of success that is powering our white-labeled payment solution allows us to ramp growth and deliver even more value to our customers.”

– Rusty Butler AVP, IT & Security Sylogist

SINGLE API. VERTICALLY TAILORED TECH STACK. EXCEPTIONAL COMMERCE EXPERIENCES.

ASSESSMENT

Define your needs and objectives. Nuvei is the payment technology network for a wide range of partners, creating advantageous payment processing opportunities for all.

PARTNERSHIP AGREEMENT

Engage in a tailored partnership model that makes sense for your unique business requirements. We support you with the payment and merchant services you need to succeed and thrive in this business.

NURTURING

• Partner Activation Team

• Product & Sales Training

• Mentorship & Development

ONBOARDING SUPPORT

• Flexible Onboarding

• Underwriting & Compliance

• Integration Management

• Marketing & Sales Support

• Performance Management

• Business Strategy & ActionPlan

• Hardware Deployment

• Merchant Activation

BUSINESS SUPPORT & MERCHANT CUSTOMER SERVICE

• Installation & Integration

• Client Care & Technical Support

• Risk & Compliance Monitoring

• Product Innovation

• Analytics & Reporting

• Value Added Services

• Front-end & Back-end Support

• Loyalty & NPS Initiatives

• Funding & Reconciliation

OUR OBJECTIVES

• Give your business a unique edge

• Simplify and increase your client activations

• Streamline and fast-track approvals

• Ensure your merchants’ satisfaction

• Streamline technology integration

• Develop future-proof payment solutions

ACCELERATE YOUR BUSINESS WITH POWERFUL PARTNERSHIPS.

By being flexible and agile, we provide the payment technology and insights our customers and partners need to succeed locally and globally with one integration.

Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services.

Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 680 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.